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Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam
Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.
Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.
I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam
I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.
Also can you connect the device to the internet via the PC, like windows mobile ?
That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.
Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.
I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
Click to expand...
Click to collapse
same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.
All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.
I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.
i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.
But it happens to me with free apps too.
tito kastros said:
But it happens to me with free apps too.
Click to expand...
Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.
up until 2 weeks ago my Desire was working perfectly. In the mean time I have travelled from the UK to Greece where I disabled the data roaming (I mention this as this is the only thing that has changed in the settings). On returning to the UK I now cannot download any new apps, or update any existing ones from the Android Market.
All that happens is I get a graphic which shows the commencement of the download, no progress bar movement and not actual download, irrespective of how long I leave the download going.
I have tried on wi-fi and over 3G, no luck.
When I switch the phone on I get an error message stating that it cannot verify the google talk account - which may be connected to the problem, however I cannot find any setting or app in the phone which has anything to do with the google talk app. The HTC desire online guide tells me how to access the 'talk' app, but following the very simple instructions does not reveal the app on the phone.
Anyone else experiencing the same problem or who has a solution?
Ta
stopped downloading apps
I've had same problem and not solved it yet!
Hey everybody,
Having an odd issue with my brand new M8, which is completely stock. Few days ago I've received an firmware update (1.57.111.2 / German T-Mobile CID) for my handset. Since that update I'm not able to use Google Play Music while connected to my wlan network. It seems like, that Play Music is not able to recognize my fully functional connection and therefore refuses to download and/or stream music.
All other apps (including Spotify) are able to use my wlan connection without any problems.
Turning wlan off helps to correct that error, but that workaround burns away my included traffic
Here's what I tried without success:
1. Did a factory reset
2. Deleted all wlan connections and reconfigured them
3. Cleared Play Music's caches
4. Contacted HTC (recommended the factory reset) as well as my provider (didn't have a clue)
5. Checked the number of eligible devices with Google (currently 3 out of 10)
Now I'm a bit puzzled on how to solve this issue and wanted to ask, if anybody did experience (and maybe solved) this issue.
Best,
Marc
I'm having the same problem. I received a update from T-Mobile USA for my M8 this past weekend. Google Play Music can't keep on device or stream with "Download via Wi-Fi only" and/or "Stream via Wi-Fi only" checked in settings. I hope it's not draining my data
Sent from my HTC One_M8
smrfd said:
I'm having the same problem. I received a update from T-Mobile USA for my M8 this past weekend. Google Play Music can't keep on device or stream with "Download via Wi-Fi only" and/or "Stream via Wi-Fi only" checked in settings. I hope it's not draining my data
Sent from my HTC One_M8
Click to expand...
Click to collapse
I've discussed that issue with some German M8 users (all on T-Mobile Germany) and it appears to be limited to some Google Apps and to HTC Backup. However one user did reach out to T-Mobile and they're basically just stated, that they're currently looking into that without providing any sort of timeframe within to expect an fix for this. Downgrading the firmware fixes the problem, so T-Mobile must be the ones to blame ... very frustrating.
Hi there,
did anyone solve this issue yet? There is a few of us with an M7 that have exact same issues. I am in UK, so may not be carrier related.
http://forum.xda-developers.com/showthread.php?t=2759800
johnpgreenan said:
Hi there,
did anyone solve this issue yet? There is a few of us with an M7 that have exact same issues. I am in UK, so may not be carrier related.
http://forum.xda-developers.com/showthread.php?t=2759800
Click to expand...
Click to collapse
Hey,
Thanks for pointing that out. Wasn't aware, that this issue affects the M7 too. Unfortunately, I'm really stuck at the moment as everybody involved is pointing fingers at each others. HTC tells me, that T-Mobile messed up ... T-Mobile at least confirmed, that there might be an error. Right now I'm trying to get my M8 replaced, as somebody did break some functionality of my device. A German M8 user pointed out, that the WLAN App from Amped Wireless can be used to confirm the error, as it is not able to detect an established WLAN connection (like some of the Google apps).
However, no solutions
holychain said:
Hey everybody,
Having an odd issue with my brand new M8, which is completely stock. Few days ago I've received an firmware update (1.57.111.2 / German T-Mobile CID) for my handset. Since that update I'm not able to use Google Play Music while connected to my wlan network. It seems like, that Play Music is not able to recognize my fully functional connection and therefore refuses to download and/or stream music.
All other apps (including Spotify) are able to use my wlan connection without any problems.
Turning wlan off helps to correct that error, but that workaround burns away my included traffic
Here's what I tried without success:
1. Did a factory reset
2. Deleted all wlan connections and reconfigured them
3. Cleared Play Music's caches
4. Contacted HTC (recommended the factory reset) as well as my provider (didn't have a clue)
5. Checked the number of eligible devices with Google (currently 3 out of 10)
Now I'm a bit puzzled on how to solve this issue and wanted to ask, if anybody did experience (and maybe solved) this issue.
Best,
Marc
Click to expand...
Click to collapse
I'm really glad to have happened upon this thread, as I'm having the exact same issue on an AT&T M8 that I just purchased a couple of days ago. I updated with the new "extreme power mode" firmware, but now I can't pin music from Google Play at all. Similar explanation and attempted fixes as holychain.
I am having the same issue in Google Music. Also Google+ Fotos has the same Problem: The autosync does not recognize the wifi connection.
HTC One M8 T-mobile Germany- latest firmware 1.57.111. 2.
As posted on the other thread:
johnpgreenan said:
Guys, I found the solution to this. I am now on ARHD 71.1 with all the google apps working.
Such a simple fix (well for me) - when the phone connects to your wifi at setup, it automatically sets it as a mobile hotspot and restricts background data. It's just a tick box - go here: settings / More (under wireless & networks) / data usage / click the 3 dots top right and select mobile hotspots then untick your wifi network.
Post back if it works for you. I will post on the main ARHD thread as well as it might be something Mike was unaware off.
:laugh:
Click to expand...
Click to collapse
I still had to reboot and clear data from the app, but this is working for me. Unfortunately, Play Music is extremely slow to download music right now for me...:laugh:
dankerschen said:
As posted on the other thread:
I still had to reboot and clear data from the app, but this is working for me. Unfortunately, Play Music is extremely slow to download music right now for me...:laugh:
Click to expand...
Click to collapse
Oh thank god I found this thread. This fixed the issue for me, as well as fixing Google photos, and Flickr auto upload. I was almost beginning to regret ditching my 5S for the M8 if the whole reason for me finally switching was due to Google Music being more reliable than iTunes Match.
Whomever set that as default is a jerk.
OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.
Moody Blue said:
OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.
Click to expand...
Click to collapse
I don't think battery saving will help, actually it will limit background processes. But that guy meant by "battery saver" an option called "Medium power saving", you can find it above the "maximum power saving" in power mode menu.
I had a similar problem, sometimes when I try to download an app, it says "download pending" so I go to "my apps & games", and I press "update all" then I press "stop", then I download the app again and everything works fine...
Moody Blue said:
OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.
Click to expand...
Click to collapse
Try clearing DATA for the play store and Google Play Services (Will probably have to log back in to Google Play)
Thanks, guys for helping. Turns out it appears to be my VPN, which was one of the first things I looked into.
Connections > More connection settings > VPN got me to a "Settings" icon which in turn allowed me to turn off "Block connections without VPN. I then turned off the VPN and the Play Store started DL-ing the updates.. Don't know why this is in device settings, rather than the app's settings, but it is.
I will work with the VPN provider to see if their app and the Play Store can play together nicely.
For the moment, at least, I'm calling this one "Solved."
Why would using a VPN prevent updating apps from the play store?
EpicSaga said:
Why would using a VPN prevent updating apps from the play store?
Click to expand...
Click to collapse
the same thing happens to me when im at work. i cant download stuff from certain places including the play store. My employers wifi is locked down and dosnt allow for google services when using a vpn. and i have tried this with PIA and the built in one
What is PIA and what is the one that is built in?
EpicSaga said:
What is PIA and what is the one that is built in?
Click to expand...
Click to collapse
PIA is Private Internet Access, ( a VPN) I had exactly the same problem with the Playstore too, could only get it to get the downloads started by turning PIA off
EpicSaga said:
What is PIA and what is the one that is built in?
Click to expand...
Click to collapse
private internet access. not built in, i pay $6.95 a month for it. rather happy with it. use it on all my devices
dave2103 said:
PIA is Private Internet Access, ( a VPN) I had exactly the same problem with the Playstore too, could only get it to get the downloads started by turning PIA off
Click to expand...
Click to collapse
My phone didn't do that running Android 8, it was after the update in Android 9. Is there any way around this? What if the Wi-Fi router used the VPN setting and the phone was just receiving that WIFI VPN signal. So the phone would not have VPN on it, would you still need to disable the VPN in the router settings to download and update apps?
My Google Assistant suddenly stopped working. Whenever I tried to issue a command, it returns "Cannot reach Google at the moment.".
Tried in my old phone, there are no problems.
Tried restarting but the problem still persists.
Anyone experienced this? Any solution?
HI YOU HAVE MANY WAYS TO FIX THAT
1-TRY FORCE CLOSE GOOGLE ASSISTANCE AND CLEAR ALL DATA AND CACHE .
2-IF YOU ARE USING A DATA PACKAGE ,USE A VPN
IF THOSE METHODS DON'T WORK UNINSTALL APP AND REINSTALL IT
Thiviru Gunarathna said:
HI YOU HAVE MANY WAYS TO FIX THAT
1-TRY FORCE CLOSE GOOGLE ASSISTANCE AND CLEAR ALL DATA AND CACHE .
2-IF YOU ARE USING A DATA PACKAGE ,USE A VPN
IF THOSE METHODS DON'T WORK UNINSTALL APP AND REINSTALL IT
Click to expand...
Click to collapse
dont need to shout.
The problem is nomally related to internet not working, be it service, or vpn stalled
Thiviru Gunarathna said:
HI YOU HAVE MANY WAYS TO FIX THAT
1-TRY FORCE CLOSE GOOGLE ASSISTANCE AND CLEAR ALL DATA AND CACHE .
2-IF YOU ARE USING A DATA PACKAGE ,USE A VPN
IF THOSE METHODS DON'T WORK UNINSTALL APP AND REINSTALL IT
Click to expand...
Click to collapse
Tried, didn't work.
Same here, brand new Pixel 6. Go into Assistant settings, scroll all the way down to "Your Apps (manage how Assistant works with installed apps)." Click on the Chrome browser and make sure "let your assistant choose this browser" is checked on. THEN, in the same settings, go to whatever other browsers you have installed and UNCHECK those.
Apparently Assistant got confused by too many options. (it might work if you check another browser and uncheck Chrome, but I quit playing with it once it was working again.)
Sea21 said:
Same here, brand new Pixel 6. Go into Assistant settings, scroll all the way down to "Your Apps (manage how Assistant works with installed apps)." Click on the Chrome browser and make sure "let your assistant choose this browser" is checked on. THEN, in the same settings, go to whatever other browsers you have installed and UNCHECK those.
Apparently Assistant got confused by too many options. (it might work if you check another browser and uncheck Chrome, but I quit playing with it once it was working again.)
Click to expand...
Click to collapse
Did this one but didn't work. Also, I only have Chrome as browser so I guess this isn't the problem.
Thiviru Gunarathna said:
HI YOU HAVE MANY WAYS TO FIX THAT
1-TRY FORCE CLOSE GOOGLE ASSISTANCE AND CLEAR ALL DATA AND CACHE .
2-IF YOU ARE USING A DATA PACKAGE ,USE A VPN
IF THOSE METHODS DON'T WORK UNINSTALL APP AND REINSTALL IT
Click to expand...
Click to collapse
Tried uninstalling, rebooting and re-updating the Google app. The Assistant is working again but Continued Conversations doesn't work. There were also times after I did this, the problem returned.
I had the same problem yesterday and fixed it by doing the following:
Google app->settings->Google Assistant->Assistant Voice-> and switch Phone to full.
I also purchased universal safetynet fix 2.2 and now pass Safetynet. Did both in conjunction with each other so that combo should work if you are rooted with the correct Magisk Canary.
Starzboy77 said:
I had the same problem yesterday and fixed it by doing the following:
Google app->settings->Google Assistant->Assistant Voice-> and switch Phone to full.
I also purchased universal safetynet fix 2.2 and now pass Safetynet. Did both in conjunction with each other so that combo should work if you are rooted with the correct Magisk Canary.
Click to expand...
Click to collapse
Not rooted and already set to Full, Continued Conversations still doesn't work.
danw_oz said:
dont need to shout.
The problem is nomally related to internet not working, be it service, or vpn stalled
Click to expand...
Click to collapse
ok i forgot to off capital letteres
I have struggled with this recently. Here's what worked for me. I noticed that on cellular it worked, but on my WiFi it did not although it had in the past. The trick was to go into WiFi settings and tell it not to randomly change the Mac address (use Device MAC). I suppose that -- maybe only with some routers -- the changing MAC is upsetting the NAT translation and your phone is making an outbound connection but that's just a theory.
I had the same problem, had used adaway and blocked some dns requests, cleared these and Hey Google worked again. Cheers.
Usually, the only times I have trouble with the Assistant this way are when I get in my car, hook it up for Android Auto, and in my driveway, I'm kinda in range of my Wi-Fi but not very well. It doesn't usually take very long for my phone to switch to mobile data on its own in this situation (and it took my Samsung way longer), but once it establishes a reliable connection via mobile data, then it's fine.
Necro'd thread to post POSSIBLE FIX:
Go into Developer options and disable 'App Wi-Fi Multi/Broadcasting Filter'. I'd turned it on randomly and forgotten, and have been suffering ever since. Turning it back off allows the app to connect to the internet, despite your phone being locked until standby.
Going off to cross-post this elsewhere because I've searched SO many pages trying to find a fix, and nobody mentioned trying this.