Develop Bugs

Help with Push Email On Cingular

I'm sure this has been answered before but I cannot find it.
I got just got hooked up with Cingy moving from T-Mobile. I have checked all internet settings carefully according to the instructions received from Cingy.
Everything works except I have to click send/receive to get email. It does not automatically download as it did when I was using T-Mobile.
I am not using Cingy's Xpress Mail. I'm using my mail2web.com account.
Any help would be much appreciated.

*HINT*
Maybe something like activesynch

I just went through this. However, I am using Exchange Server. You need to call Cingular, get yourself escalated to a higher level 'data' tech, and talk to them about provisioning your account for diect push.

*SIGH*
Umm no this has nothing to do with Cingular..
Launch ActiveSynch and click Menu/Schedule
Make sure its set to 'As items arrive'
You may want to check off 'Use above settings when roaming'

MrDsl is correct. I use the above setting for my work account eamail and schdeule the hours for business hrs. Btw you will want to have PDA connect plan for this because you phone will convieniently not turn gprs off at the end of your scheduled sync time.

Gentlemen:
Thanks for the info. I have the activesync settings right. I have the PDA plan for the 8525. I'll call Cingular. So far I'm impressed with the data speed, but the voice quality and number of dropped calls far suppass what I had with T-Mobile.

Maybe i'm retarded, but I cannot for the life of me find the Menu>Schedule as MrDSL described. I've checked on the phone, on the pc... I'm guessing that I am just overlooking it constantly, but where is it?!

cuttriss said:
Maybe i'm retarded, but I cannot for the life of me find the Menu>Schedule as MrDSL described. I've checked on the phone, on the pc... I'm guessing that I am just overlooking it constantly, but where is it?!
Click to expand...
Click to collapse
Open ActiveSync. On the left is Sync, on the right is Menu. Schedule.
And as everyone here has stated, this has absolutely nothing to do with Cingualr, period. If you DO decide to call them, you (and they) have more patience than I.
Also, one needs never use their PC to configure AS for push mail. My PC is used only to flash new ROM's and copy a cab.

ah, thats why i wasn't seeing it before, it's greyed out. now just to figure out why it's greyed out and everything will be kosher.
sorry for the retard question, thanks for the answer.

Does any of you manage your own exchange server?
I have pretty much trouble getting directpush / activesync to work .. OWA works, OMA works..i'm running out of options here ..
I know this is not the place to ask but just giving it a shot.
TIA, diem

Diem said:
Does any of you manage your own exchange server?
I have pretty much trouble getting directpush / activesync to work .. OWA works, OMA works..i'm running out of options here ..
I know this is not the place to ask but just giving it a shot.
TIA, diem
Click to expand...
Click to collapse
I do for several.
PM me.

Thanks, pm'ed just a min ago

Push Isn't Pushing
I've read this thread completely and I still cannot get the push email to push.
Facts:
1) I am using Dutty's WM6 Premium v. 2 on an 8525 on Cingular USA with the $44.95 PDA plan.
2) For internet settings, I have tried both the MediaNet Settings with all the proxy settings they suggest, and the more simple settings (My ISP) where one just uses wap.cingular and the User name of [email protected] and the CINGULAR1 password, but not proxy stuff.
3) On the Active Sync/Schedule settings, I have chosen "as items arrive" for both settings.
4) My Exchange Server is mail2web.com. Previous to buying a Cingular SIM card, I used the BA, a Wizard, and my 8525 to receive push email using a T-Mobile Sim (so I have a little experience).
5) I can get a 3G internet connection. It shows two 3Gs on the top of the today screen and then Two H's (for HSPDa) when downloading data. When the icon is tapped it shows how long the connection has been live.
6) I can get my email off the exchange server by clicking send/recieve, but I WANT PUSH.
7) I can put my T-Mobile Card in the 8525 and change the WAP settings to wap.voicestream.com and get email pushed instantly (The internet Icon at the top of the today screen shows two Es for edge network).
8) I can put my Cingular SIM in my Blue Angel and get push email (via GPRS).
9) This all makes not sense, I've got a live connection, I can download the email but it won't automatically show up.
Any clues would be greatly appreciated.

Have you tired isp.cingular and [email protected] (no proxies). These are for the PDA access plan (not MediaNet((=wap)) which runs through proxies)

rambo6 said:
I've read this thread completely and I still cannot get the push email to push.
Facts:
1) I am using Dutty's WM6 Premium v. 2 on an 8525 on Cingular USA with the $44.95 PDA plan.
2) For internet settings, I have tried both the MediaNet Settings with all the proxy settings they suggest, and the more simple settings (My ISP) where one just uses wap.cingular and the User name of [email protected] and the CINGULAR1 password, but not proxy stuff.
3) On the Active Sync/Schedule settings, I have chosen "as items arrive" for both settings.
4) My Exchange Server is mail2web.com. Previous to buying a Cingular SIM card, I used the BA, a Wizard, and my 8525 to receive push email using a T-Mobile Sim (so I have a little experience).
5) I can get a 3G internet connection. It shows two 3Gs on the top of the today screen and then Two H's (for HSPDa) when downloading data. When the icon is tapped it shows how long the connection has been live.
6) I can get my email off the exchange server by clicking send/recieve, but I WANT PUSH.
7) I can put my T-Mobile Card in the 8525 and change the WAP settings to wap.voicestream.com and get email pushed instantly (The internet Icon at the top of the today screen shows two Es for edge network).
8) I can put my Cingular SIM in my Blue Angel and get push email (via GPRS).
9) This all makes not sense, I've got a live connection, I can download the email but it won't automatically show up.
Any clues would be greatly appreciated.
Click to expand...
Click to collapse
1.) Delete your exchange server on the 8525.
2.) Start fresh as far as connection settings go so either uninstall all connections or start the os fresh(best option).
3.) Run attached .cab. It will be automatically set with the isp.cingular no proxys as default.
4.) Launch ActiveSynch and setup your exchange server again.
Any luck?

MrDSL
Thanks for the advice. I tried that. I finally reflashed the ROM and it all works perfectly.
Thanks Again

WM6.1 and Auto Email Config

I have installed the ShadoW_2.0 TE ROM, and went to set up my Gmail email via IMAP. However, Windows 6.1 doesn't seem to want to allow me to set this account up manually, just via automatic config. Unfortunately, the auto config for Gmail sets the account up as POP3, not IMAP...
Am I missing some secret switch here to tell WM6.1 Messaging not to use auto-config settings? The onboard Help file says that you can turn off auto-config, but I can't seem to find that setting...?

from the gmail setting page......
To configure IMAP for your Windows Mobile 6 device, just follow these steps:
1. Enable IMAP in your Gmail account settings.
2. Open the Start menu and select Programs > Messaging > New E-mail Account.
3. Enter your Gmail username (including '@gmail.com') in the E-mail Address field.
4. Uncheck the box to get settings automatically from the Internet and select Next.
5. Select Internet e-mail as your email provider in the drop-down menu.
6. Enter your name as you want it to appear in sent emails.
7. Enter a descriptive name for the email account and select Next.
8. Enter 'imap.gmail.com' in the Incoming Mail Server field.
9. Select IMAP4 as the Account type from the drop-down menu and select Next.
10. Enter your Gmail username (including '@gmail.com') and password.
11. Select Next.
12. Enter 'smtp.gmail.com' in the Outgoing (SMTP) Mail Server field.
13. Make sure that the Outgoing server requires authentication box is checked.
14. Select the Advanced Server Settings link.
15. Make sure that the Require SSL box is checked for both incoming and outgoing emails.
16. Select The Internet as the network connection from the drop-down menu.
17. Select Done and then Next.
18. Select how often you want your phone to send/receive emails from the drop-down menu.
19. For more download options, select the Review all download settings link.
20. Select Finish.

Thanks, but...
You're right, and quite quick. However, on the ROM that I'm running (don't know if this is a WM6.1 or ROM-specific issue), I don't have the checkbox for step 4.
4. Uncheck the box to get settings automatically from the Internet and select Next.
Help?

I found a workaround, albeit a bit sloppy. If you provide a non .com ending it will ask you if you want to check for settings (ie [email protected]). You then have to go back and change the settings when the account is setup.
Like I said, sloppy.

I am running Shadow 2.0 and using Gmail with no problems...maybe you need a hard reset!

uiskibum said:
I found a workaround, albeit a bit sloppy. If you provide a non .com ending it will ask you if you want to check for settings (ie [email protected]). You then have to go back and change the settings when the account is setup.
Like I said, sloppy.
Click to expand...
Click to collapse
Sloppy, yes, but it worked. Once I put in the different TLD at the end, I did see the option to auto-config or not. When I got past that, the rest of the Gmail IMAP config worked fine. Thanks for the help!

noahv said:
Unfortunately, the auto config for Gmail sets the account up as POP3, not IMAP...
Click to expand...
Click to collapse
I am sorry, probably this is not the right place for this post, but i was curious about this thread. I always access my gmail through pop3, so what are the main differences and advantages of choosing IMAP?
Thanks in advance

Touch Pro 2 and gmail

I have had my TP2 for a few days now and i love it, except for the fact that I cannot send or receive email from my gmail account
I can access the internet fine, and use the youtube app fine, but whenever i try to send an email or hit send/receive i get this error message
"CANNOT CONNECT WITH CURRENT CONNECTIONS SETTINGS. TO CHANGE YOUR SETTINGS, TAP SETTINGS"
When i set up the email the only things i was required to supply were my email address and password....so i am assuming the problem lies with the way my handset is trying to access the gmail account, ie. trying to use wifi or something? (i dont have wifi, so i will only be using the "unlimited" interent provided with my t-mobile UK tariff)
has anyone else had this problem or do they know how to get around it as i have finally got myself a decent handset where i can (allegedly!) check my email on the move, but yet i somehow cant get it working?!!
Ihave tried both hard and soft resets to get this sorted but it just wont work and i feel like pulling my hair out!
n

I know it's not much consolation but it just worked for me...
I have a SIM free TP2 and UK T-Mobile Web'n'Walk.
Incoming mail server is imap.gmail.com
Account type is IMAP4
Username is my full gmail username
Outgoing mail server is smtp.gmail.com
outgoing server requires authentication is ticked
All this was set via automatic configuration.
Hope this helps,
Richard

This is what i have done to recieve and send Gmail trueout the standard email client on my Pro II.
First of all you have to enable imap at your gmail account which you can find under settings.
Then on your phone do the following settings.
- make an new account in your email client
- fill in your gmail adress
- fill in your name
- fill at incomming mail "imap.gmail" and account type "imap"
- fill in your account name (gmail adress) and password
- fill at outgoing mail server smtp.gmail.com
and those two checkboxes must be checked
- auto recieve and send is up to you
hope this will help you

ther's a known bug in windows mobile poutlook...
sometimes the autoconf for gmail doesn't work...(i had the same issue on my omnia)
you only need to enter the account details by hand..
to do that, in the first screen where your address is asked, enter [email protected]
leave it without the final m.
after that fill in manually all the account details, then when finished edit the account and put that m in the domain...
that should work...at least in my omnia was the only way to get gmail working...

I used this guide en it works perfectly
http://mail.google.com/support/bin/answer.py?answer=78886

hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!

quasar99 said:
hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!
Click to expand...
Click to collapse
Disable proxyserver, don't have the place where you can find this. I have a dutch rom

I have a gmail imap connection on my HTC Touch that was working great but has failed to connect for the past two hours or so.

I found that to change from Download 30 Days to 7 days and it worked fine.
Oddly I returned my TP2, and switched back to my VarioV, same problem (had worked fine until then). New TP2 is now here, so will start with 7 days and try expanding to 30 days later.

chillaxx said:
Disable proxyserver, don't have the place where you can find this. I have a dutch rom
Click to expand...
Click to collapse
does anyone know how to do this? i cannot find this option anywhere?

is there any way i can see how my tp2 is trying to receive data from my gmail account, ie. if it is trying to use internet or wifi?!?
also, does anyone have any details for the settings that their tp2 (on t-mobile UK) is using when trying to retrieve email (not by wifi)??!
i'm also assuming that t-mobile wont be able to help me as i got my phone/contract via a third party and t-mobile themselves dont seem to stock the phone themselves....

I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone

nlhall said:
I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone
Click to expand...
Click to collapse
if the connection has a proxy in the setup, than you can use that connection only if selected like above...
if you leave "The internet" the proxy settings are ignored...you have to select the exact connection..but this will prevent the gmail to connect with wifi

email only working with wifi enabled?

Hey Forum,
I have my HD mini for a few days now and I've set up two different IMAP email accounts. One is a Gmail account, the other is off a domain i own.
When I have WIFI enabled, then everything is fine.. I go to an Inbox and hit menu => send/recieve and the new mails arrive.
When I then disable the WIFI connection, then my phone doesn't do anything. It just states "Connecting" in the status bar and then pops out a message saying that it couldn't connect and I should check the settings.
Meanwhile, I can use the mobile internet off my contract without a problem in other apps. Say Opera, IE, Facebook and so on. So the Link is up, just the emails won't work.
What I tried:
- changing the ssigned connection to the mobile one in:
"Mail Inbox => menu => extras => options => choose mail accounts => edit settings, continued to mail-out server, there is an "advanced settings" link where I can set the assigned connction either to "internet" or to "contract name".
When Internet is chosen, I can fetch mails via WIFI.
Otherwise, when my provider (T-Mobile Internet) is chosen or WIFI is disabled, then nothing works.
What the hell is that? This can't be a feature, right? How can I fix this?
Thanks
€dit: Sorry, I didn't recognized that I was posting in the wrong Forum. SHould have gone to the "General" board.,..

try:
-windows button
- e-mail
- select your account
- edit account setup
-next, next, until outgoing (smtp) mail server
-you'l find advanced server setting on the bottom, click on it
-select your main internet connection (anything else than The Internet)
this should work

radu1979 said:
try:
-windows button
- e-mail
- select your account
- edit account setup
-next, next, until outgoing (smtp) mail server
-you'l find advanced server setting on the bottom, click on it
-select your main internet connection (anything else than The Internet)
this should work
Click to expand...
Click to collapse
HI Radu,
sadly, this does not work with my IMAP accounts!
I just did a RESET on my phone because of this error and it still does nothing. everything else works... I can use web, some apps like facebook, peep, skype, pigeon IM and so on!
Side note: When I
- set any account to use "Internet" (not the 3g contract)
- then disable WLAN and my contract data connection
- head over to an inbox of a mail-acc
- press send/recieve from the menu
THEN: 3G connection is being connected, in status i can read:
- connecting ...
- logging in ...
then it aborts.
sometimes the phone says "synchronisation error" and sometimes it says I should check my account setup. But like I've mentioned the setup is fine. as soon as WIFI is enabled, all the accounts do work.
I have a mobile flat rate via "mobilcom debitel" which is in the german T-Mobile net.
I'm just a tip away from dumping that crap on the ground and stomping on it untill I arrive in australia.
Thanks for your time

OK. Solution found. The contract mobilcom debitel D1 aborts all connections to IMAP/POP because they want to sell their Push-Mail package.
****ing annoying.

[SOLVED] How to fix missing email account [after battery died]

PRetty much says it all. I was running titanium, Energy rom. Battery went dead, and now I can't access my email. In titanium it still shows my email account, but if I click on it, nothing happens. If I turn on Max Sense, I can read all of my old emails on the email screen, but I can't view any of them. If I click the mail link through the start menu, it only offers to setup a new account. If I do, and enter the same account name, it says the account name already exists.
Anyone know how to reconnect the email box? I am guessing it is something in the registry?

dbtfree said:
PRetty much says it all. I was running titanium, Energy rom. Battery went dead, and now I can't access my email. In titanium it still shows my email account, but if I click on it, nothing happens. If I turn on Max Sense, I can read all of my old emails on the email screen, but I can't view any of them. If I click the mail link through the start menu, it only offers to setup a new account. If I do, and enter the same account name, it says the account name already exists.
Anyone know how to reconnect the email box? I am guessing it is something in the registry?
Click to expand...
Click to collapse
The easiest thing to do (if you turn on MaxSense) is to go to the Mail Tab, press Menu > Account Settings > Delete the e-mail account. Then you can recreate the account.
This has happened to me and several others in the past. Although, this hasn't happened to me for a few months now, and I don't know what causes it.

Thanks! You led me right to the solution:
If you go to the mail tab, press Menu, got to account settings, then instead of deleting the account, click edit.
Amazing! There is no incoming or outgoing server info in there!!! Weird! I replaced it, also had to replace my password, though username was ok. And Voila! Got my email box back.
Thanks again.
Still no idea why this happened. At the same time my 3G stopped working. I had to resetup my ATT connection, and also had to go into communication manager and turn on data connection. Super weird. Anyone have any ideas?

dbtfree said:
Thanks! You led me right to the solution:
If you go to the mail tab, press Menu, got to account settings, then instead of deleting the account, click edit.
Amazing! There is no incoming or outgoing server info in there!!! Weird! I replaced it, also had to replace my password, though username was ok. And Voila! Got my email box back.
Thanks again.
Still no idea why this happened. At the same time my 3G stopped working. I had to resetup my ATT connection, and also had to go into communication manager and turn on data connection. Super weird. Anyone have any ideas?
Click to expand...
Click to collapse
Hmm...When I tried to do that when this happened to me, it didn't even recognize the accounts! All I could do was delete them. You got lucky! Glad you got it working, though!
Maybe you could try reflashing your radio (since your 3G stopped working -- unless, of course, AT&T's towers are down in your location). Or you could try forcing your phone into 3G in Comm Manager (tap the 3G bar > Network Type: WCDMA > Done) then go to Start > Settings > Connections > Connection Setup. The latter method sometimes helps me reconfigure my data.

Thanks for this idea, it fixed my identical email problem too. I think somehow the 3g connection setup wizard is erasing the email server settings. It might also be resetting the credentials in the registry. I had to reenter my activesync server password which still worked besides that.
I rebooted my phone and couldn't get the 3g to start. It wouldn't even try. I've manually fixed the auth fail type of errors before, where it starts to connect, drops, and retries. But this wasn't even starting to connect, so I reran the setup wizard.
The really strange part about being able to restore the server settings via sense is that the mailbox doesn't even show up in the normal windows mobile email settings program. If it wasn't for sense I wouldn't have been able to fix or delete this mailbox.

...
Problem Solved