usb connection is loose - Desire General

ok my usb connect is loose on the phone, if i wiggle if around it gets disconnected. what should i do? should i call up t mobile?

No, just dont widge it around
They are all loose, its a build fault, just connect and sit in a still place....
But if its loose to the point where if you touched it, it would fall out then get a replacement.... But if your physically "widging" it, then we are all in the same boat.
JD.

when i say loose i mean when i wiggle it around it loses connect with the computer not that it falls out.

JupiterDroid said:
No, just dont widge it around
They are all loose, its a build fault, just connect and sit in a still place....
But if its loose to the point where if you touched it, it would fall out then get a replacement.... But if your physically "widging" it, then we are all in the same boat.
JD.
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Click to collapse
This is not the case with my handset. No amount of wiggling will disconnect it from the host USB on the three cables I've tested. If I pull the handset away from the PC the PC's USB connection is the one that gives.. Firmer hold than any Mini-USB handset except that stupid Acer m900.

You are using the original cable or aftermarket one?
I have checked multiple cables and some wiggle a lot while others don't. The one that comes with the Desire should be the reference I guess.
If the original one wiggles, what did you do with the cable? I use mine a lot but no wiggle whatsoever.
Anyway, its a warranty issue and you should contact t-mobile. Just make sure its not damaged because of wrong usage (fallen device when on cable is notorious for killing connectors). Because then they might want to give you the bill...
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Related

loose usb port

Anyone experiencing a loose usb port. I just got my ATT Tilt2 last week and noticed that the usb plug can be wiggled while inserted, which makes it lose the usb connection.
i have the tmobile version and it jiggles ever so slightly...had it for about 3 weeks now...my old mda usb port broke so i ame very conscious of this issue...
also, the keypad seems a little loose around the spacebar area, like its starting to come unglued
...
My old HTC Vogue developed that problem after about 1 year of use. My week old Tilt2 is quite snug. I don't think it's normal for the plug to be loose enough to lose the connection on a brand new phone.
Try a different USB cable. Not all USB jacks and cables are created equal, I have a few USB cables from other devices with the plug slightly too big for my phones (I don't want to force them in) and a few others that are too loose for them, thus difficult in making a good connection.
Over the last several weeks I've noticed that the USB port is a lot looser. Now if I accidentally just touch the USB cable (the official HTC one) it will lose synch and reconnect.
And actually, if I'm charging via USB on laptop, it is now LOSING charge rather than charging :s
leginag said:
Over the last several weeks I've noticed that the USB port is a lot looser. Now if I accidentally just touch the USB cable (the official HTC one) it will lose synch and reconnect.
And actually, if I'm charging via USB on laptop, it is now LOSING charge rather than charging :s
Click to expand...
Click to collapse
All of these parts are inexpensive and user-replaceable. Might be irritating that it should not be in need of repair but I would not let it f up your day.
Loose USB MIGHT be related to the female receiver end having a loose cinch plate. Use a magnifiying glass and a toothpick to check it. If that is not it, a cinch of the male end with a needle nose plier, just a tiny bit, might do the trick.
I'm going to call ATT warranty and see whether this is normal. I have tried several cables, all are about the same. Will see what they say. Thanks for the replies.
ptgptg said:
I'm going to call ATT warranty and see whether this is normal. I have tried several cables, all are about the same. Will see what they say. Thanks for the replies.
Click to expand...
Click to collapse
On the phone with them right now. They are offering to replace the phone.

Loose USB power connector

I've noticed after a couple of weeks of use (= quite a lot of charging) that he usb connector as become quite loose. I have to position the cable carefully and then not move the device while charging or the orange charge light goes out and it stops.
I can see this being more of a prob in a car mount than on my desk but it's a pain. Wondering whether this will come under the warranty.
Ofcourse it will. Unless they can prove its user error and/or bad handling. This depends on law per country or in eu.
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RaptorRVL said:
Charging stripes: And removing the charging stripes, well. I don't see any problem there. I know other people who have the micro usb connecter for a long time and are using a cradle, car charger and other stuff a lot (not desire, different device). But no problems at all with the micro-usb connector. Never had any problems with the mini-usb connector as well. Don't see why it would suddenly be a problem now.
It feels quite solid, think it works great on my desktop cradle as well.
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Click to collapse
oh really? You don't see a problem here? LOL
Mines wobbled since the start, luckily it hasn't come loose whilst charging, hopefully it won't or its going straight back.
Exact same observation here and it's only become an issue in the past 3 days for me after more than 2 months in use. If I don't keep it still and without even the slightest forces pushing/pulling either side, the USB connection drops.
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- Sent via my HTC Desire -
Yeah - it was fine and now it's wobbly and fussy. Experience suggests that this is the start of a slow decline that ends up with selotape.
Charging stripes: And removing the charging stripes, well. I don't see any problem there. I know other people who have the micro usb connecter for a l
Click to expand...
Click to collapse
oh really? You don't see a problem here? LOL
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Click to collapse
Having a cradle and carkit with connector myself, and using it for quite some time: no, I don't see a problem.
I never had any problems with charging connectors, ever.
But you get my credits for remembering this, kudos.
As I am currently importing micro usb adapters, cradle and cables I do see quite some differences.
Micro usb connectors from some suppliers are more loose than others. The original is still rock solid here, even after some weeks of use.
The same with different cradles I've tried. Some fit perfectly while others hold the phone in place only with the micro usb. So the weight is all on the connector which means its a bad cradle.
Sure, charging stripes can solve the problem of a bad cradle, but so does a decently made cradle which is actually made for the Desire and supports it properly.
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Had this also, T-Mobile replaced mine with no questions asked, Not hard to phone up the company you purchased your phone from really isit?

loose charger/data cable

I have had a quick look around and am unable to find anything on this so i am assuming that my phone is not right.
Basically when i plug the micro usb into the bottom of my desire it seems very loose ie i can wobble it side to side and it still has about half a mm of metal visible. Any for of weight (even just the weight of the cable itself) it falls out. Other than this it works fine it charges and transfers data ok. Is this just a bad design or should i get my phone repaired.
Also does anyone know how long it takes for a repair with htc?
I have been through no end of cables/adapters ... try replacing the cable before sending the phone off
Priz
I had the same issue. I have since replaced the cable with a 'generic
one and all seems fine.
As above - try a new cable, first.
Thankyou for the advise. Its good to know its not just me thats had this and a simple fix cold be the answer. I should be able to sly another cable from around work and give it a try.
My cable is loose also. It happened when I by mistake kicked the cable while the phone was charging. It ended up on the floor and after that the cable is loose. I will probably buy a new one.

Unlocked, Rooted, AOKP/franco loaded GNexus sent for warranty.

Long story short my nexus got sent to warranty by accident/someone else's mistake.. before I could flash factory rom and lock bootloader.
I'm pissed off and worried. The problem was that the charging jack gives issues. At times it charges properly, other times it thinks its through USB. Once a charger is connected after rebooting, the phone thinks the charger is always connected even after you remove the charger.
Will they look at this and say its a software problem (even though its not) and send it back with a voided warranty? Or will they change the part without checking software or even better send me a refurb right away? Or will I just get it unfixed where I can flash to factory then send back?
I really don't know what to do. So far its been 9 days since it was sent.
For those wondering I'm in Toronto.
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Did you try a different cable at least?
I have a random HTC cable that is bad (I think) says it's charging via USB when It's on AC, it even charges at USB speed. My original cable was loosing connection so I ordered a new one from Amazon for $6.99 (spend over $25 to get free ship)
http://www.amazon.com/Mediabridge--...8TIK/ref=sr_1_5?ie=UTF8&qid=1331187364&sr=8-5
In my honest opinion, rooting a phone shouldn't affect hardware like your USB port. My cable went bad from dropping my phone from my desk to my chair mat cause my chair would catch the cord and pull the phone. New cable fits nice and tight ;-)
shoman24v said:
Did you try a different cable at least?
I have a random HTC cable that is bad (I think) says it's charging via USB when It's on AC, it even charges at USB speed. My original cable was loosing connection so I ordered a new one from Amazon for $6.99 (spend over $25 to get free ship)
http://www.amazon.com/Mediabridge--...8TIK/ref=sr_1_5?ie=UTF8&qid=1331187364&sr=8-5
In my honest opinion, rooting a phone shouldn't affect hardware like your USB port. My cable went bad from dropping my phone from my desk to my chair mat cause my chair would catch the cord and pull the phone. New cable fits nice and tight ;-)
Click to expand...
Click to collapse
I know for a fact its faulty hardware. It's actually a common issue with this phone http://code.google.com/p/android/issues/detail?id=23789

Stock Cable > Hard to Plug on the Charging Port of the Phone

I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
bong0x00 said:
I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
Click to expand...
Click to collapse
I noticed this as well. hopefully if something gets broken its more likely to be the connector on the cable than the charging port. I have tried a few other cables as well and all are pretty difficult to insert.
Well the way I see it would you rather have it flop around and be loose, or have a night tight fit?
On a more serious note I had the same issue when I first recieved my F400S. After a week or so it got better, you can always try an older micro usb cable thats more broken in to avoid this issue.
when i first got the phone it was like what you've desribed. but after a while, it wasn't an issue anymore, i guess its a good sign that the phone is brand spanking new.
Same for me, hard To plug in ...
Sent from my LG-D855 using XDA Premium 4 mobile app
Hi,
I tilt the usb-connector up (just a bit) while plugging it in.
Greetz
It requires a downward angle tilting towards the device to insert.
Same for me, but once you're using qi charging and Wi-Fi file transfer, you'll hardly ever use the port.
got it! it was like virg** phone. haha..
wow same issue here.
bong0x00 said:
I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
Click to expand...
Click to collapse
Only way to get it in is by tilting the cable downward. Tried few cables, they are all doing the same thing. Exchange perhaps?
Sini-Siki said:
Only way to get it in is by tilting the cable downward. Tried few cables, they are all doing the same thing. Exchange perhaps?
Click to expand...
Click to collapse
Tilting the cable to plug in seems to be the norm on pretty much every G3. I doubt exchanging it will help.
Once you've done it for a while, it should become pretty easy to do.
Tilting the cable and just dealing with it are fine, but what happens when you stay finding usb cables that don't want to charge your G3 properly? I have one (very nice) 10ft cable and my phone plays a game of connecting and disconnecting while trying to charge with this cord. This courts does not give me the same problems on other devices. However the G3 charges just fine on all my other cables. Not using this cable is an obvious answer but i worry that the problem could get worse and what if I start having problems with other chargers?
For now, the solution is to tilt the cord slightly downward (or upward, depending on your perspective) as the port is just sliiiiightly more flush with the opening. My advice is to get used to doing this. A broken charger port is really a PITA, so taking an extra 2 seconds to plug it in is the prudent choice. My dad gave me a lot of good advice when I was growing up, and one of the gems turns out to be "don't force things."
As mentioned, once we get some wireless charging back covers on a more accessible basis, we'll all just use wireless charging and never plug in again. Except in the car.
The cable from my old GS4 plugs in very very easily. I haven't tried charging with it tho. I use it mainly for usb mtp.
Posted from my LG-D850
Difficult at first. It did get better for me though. I too thought i had damaged it or that it had shipped that way. And I also thought I was just breaking it more each time I charged and contemplated exchanging LOL. Make sure cord is facing the right way first (im still trying to put it in upside down sometimes), then you do have to tilt it down a bit to get in initially and then it tilts slightly up before fully inserting. It was very diificult to do the first couple days. Day 5 and its way easy. Hope this has helped and put your mind at ease This is my first Android phone and i'm luvin it!
the past new phones i had. was always hard at first to plug it in.
just gotta lube it up
Any new updates on this? I guess tilting the cable a bit is working, but will it ever get to the point it will go straight in? It really appears that this is not a defect but a LG design for the port.
Sent from my LG G3
still the same.. still virgin after many charging cycle
I agree with what was previously stated, after a week with phone, I've become used to putting the cable in. I'm pleased with the tight fit as I've had devices where it feels loose and unsecured.
It ain't nothing but a G thing baby... Lg G3 LGSL990

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