Fast tech help needed - how to factory reset? - Desire General

I've managed to muller up my phone. I've been switching back and forth between ADW Launcher and HTC Sense for a little while.
Today, I was going through all my apps to make some space, and I cleared the data in HTC Sense. The next time I went home using Sense, it force-closed. Then for some stupid reason I thought it would be a good idea to check "use as default" for Sense, and now I just have a phone which constantly force-closes as it tries to go to home screen. Reboot makes no difference. I can't get past the force-close to clear default in HTC Sense.
My phone is not rooted. I think my only option now is to do a hard-reset, but how, if I can't get into settings? Need my phone up & running again asap. Would prefer not to have to reset it (therefore preserving all my apps, customisation) but am prepared to do anything at the moment.
Any advice, please?

I think if u turn it off, turn it on again and press the volume down button the select it from the menu does it, ive never done it before but i think thats it.

You could try booting into safe mode first.
With the phone off, hold down the menu button and power up the device. Keep holding down menu until the phone has completely booted up and you should be in safe mode (it will say "safe mode" in the bottom left corner of the home screen if it has worked.
If it boots into safe mode ok, chances are your problem is a widget on one of your home screens as safe mode will not load any 3rd party applications/widgets.
Failing that, you'll probably need to clear storage from fastboot as langers1 has suggested.
WORD OF WARNING - It seems that safe mode will nix any 3rd party widgets you have on your home screens. You will need to delete and re-add them.
Regards,
Dave

Thanks.
A quick Google search brought up the relevant info from HTC:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
EDIT: Damn, I should've waited for your reply Dave - I've just reset the phone :-(
Never mind, at least it's working again

Related

No longer goes into Landscape

My Desire has stopped going into landscape, Is there a way you can turn it off incase i accidentally did that. The only app i recently installed is LogMeIn.
Has anybody got any Ideas?
Have you checked if Settings -> Sound and display -> Display settings section -> Orientation is checked? If it is, uncheck it and then check it again. If it still doesn't work, reboot the phone and if it STILL doesn't work ... beats me...
Exactly what it was, thanks so much mate!
rebooting
Newbie question
When you say reboot do you mean factory reset?
No, i mean turn the phone off and then turn it on.
For example - hold the Power button on top, until a menu appears, choose power off. when it shuts down, power it on and that's a reboot.
Lol thought u meant hold down power press left tight up down square triangle etc etc
Well if you continue like that you'd do Desirality ... which would possibly brick your phone
// end offtopic
To keep it on topic - you can also take out the battery

Formatting Tablet Help

OK, so my little 9 year old brother got the Acer Iconia Tablet A100 so he wouldnt feel so left out that everyone else in the household has a tablet but not him, well he thought he would be smart and turn off the wifi and place a lock on it. Well he forgot the lock code and after many attempts he has to login with his google credentials, but the problem is that the wifi is off so it wont fix anything. So im trying to format it for him, I can get to the recovery screen, but only the volume buttons will work and the no other button will let me confirm the selection. Dose anyone know what i can do?
http://www.youtube.com/watch?v=QwyGSwmzVtM
1. Place the rotation lock switch in the up position
2. Press and hold the Volume down button, which is located farthest from the rotation lock
3. With the Volume down button held, press and hold the Power button for 3 seconds then release it. Continue holding the Volume down button.
4. Once the tablet vibrates, switch the rotation lock on and off repeatedly while still holding the Volume down button.
5 Release the Volume down button and stop switching the rotation lock once the "Erasing Userdata..." message appears in the upper left corner of the screen
6. Once the factory reset has been completed your tablet will load to the Welcome screen.
7 Your Factory Data Reset has completed now follow the onscreen steps to setup your tablet.
jobobishere said:
OK, so my little 9 year old brother got the Acer Iconia Tablet A100 so he wouldnt feel so left out that everyone else in the household has a tablet but not him, well he thought he would be smart and turn off the wifi and place a lock on it. Well he forgot the lock code and after many attempts he has to login with his google credentials, but the problem is that the wifi is off so it wont fix anything. So im trying to format it for him, I can get to the recovery screen, but only the volume buttons will work and the no other button will let me confirm the selection. Dose anyone know what i can do?
Click to expand...
Click to collapse
Hard reset the tablet, you'll lose everything, but it will revert to factory condition.
Power off the tablet
Hold Volume + (the one furthest from the power button/ lock switch, right if holding landscape)
While holding Volume + press and hold the Power button
Once it turns on, holding the Volume +, release Power and wiggle the lock switch up and down a few times.
Screen will then say its formatting or resetting or whatever it says.
After this completes, it may reboot, or power off, or continue booting into android, whatever it does, just let it go into android
It should greet you with the Welcome screen for setup.
Resume playing with it.
Edit: Ah I was gonna link a youtube video but Romman0 beat me to it! I must be getting slow in my old age.
Lol, I just happened to be on.
I was editing a bunch trying to get the [tube] code to work (to no avail) and added text instructions.
Romman0 said:
Lol, I just happened to be on.
I was editing a bunch trying to get the [tube] code to work (to no avail) and added text instructions.
Click to expand...
Click to collapse
Well at least I got the typed instructions in first! lol
I just happened across the post while I taking a break from trying to learn git, and working with the a200 device trees :crying:
pio_masaki said:
Hard reset the tablet, you'll lose everything, but it will revert to factory condition.
Power off the tablet
Hold Volume + (the one furthest from the power button/ lock switch, right if holding landscape)
While holding Volume + press and hold the Power button
Once it turns on, holding the Volume +, release Power and wiggle the lock switch up and down a few times.
Screen will then say its formatting or resetting or whatever it says.
After this completes, it may reboot, or power off, or continue booting into android, whatever it does, just let it go into android
It should greet you with the Welcome screen for setup.
Resume playing with it.
Edit: Ah I was gonna link a youtube video but Romman0 beat me to it! I must be getting slow in my old age.
Click to expand...
Click to collapse
Can I do a hard-reset once I have unlocked bootloader & installed a custom recovery? Is there a way to go back to stock recovery?
Chocu1a said:
Can I do a hard-reset once I have unlocked bootloader & installed a custom recovery? Is there a way to go back to stock recovery?
Click to expand...
Click to collapse
You can still hard reset yes but it only erases user data nothing else.
If you want to go back to stock use one of the update.zip methods in vaches stock rom thread. It'll go back to stock recovery. If you want just the stock recovery there's a stock recovery.IMG around somewhere I'll see if I can find it.
Tapatalked from my Galaxy S II.

[Q] Boot loop with a difference...

Took my phone out of my jacket pocket earlier since I thought I could hear a weird buzzing noise every ~8seconds. Looked at my phone and can see it's stuck in a boot loop. I can't hold the power button to turn it off it gets as far as the HTC screen and then goes black. I've tried to get into recovery mode (just holding down the volume - button). It does work to get in there but I only have ~8 seconds before it goes black and reboots again, doesn't seem to be able to pic any of the different options in there though (with - or +)
This phone is stock O2 (EIRE) never been touched not even rooted. Anyone have seen these issues with HTC One X? :crying:
Is there any recommendations that I can do? (key combo) Hoping that when the battery dies it'll go away... doesn't feel to stable though!
I have an idea ...... turn it in for warranty right away
anything to try first?
Hi,
Try this:
Hold power button together with volume down simultaneously till the phone reboots. Still holding both buttons you should go to service menu. Then choose bootloader with using volume key down/up and when the bootloader is selected press once power button. You should go to bootloader menu, from which you select power off and press power menu.
Your phone should be power off.
Then try to press again power and volume down buttons till you gonna gain in service menu. From there you should find and select factory reset and press power button once.
Your phone should be resented and then just reboot.
If everything is correct your phone will be with everything reserved and also your data and settings will be gone, but at least will work. Then you should set again your settings and preferences.
Hope this could help to get your mobile working again.
Sent from my HTC One X using xda premium
jorjino2000 said:
Hi,
Try this:
Hold power button together with volume down simultaneously till the phone reboots. Still holding both buttons you should go to service menu. Then choose bootloader with using volume key down/up and when the bootloader is selected press once power button. You should go to bootloader menu, from which you select power off and press power menu.
Your phone should be power off.
Then try to press again power and volume down buttons till you gonna gain in service menu. From there you should find and select factory reset and press power button once.
Your phone should be resented and then just reboot.
If everything is correct your phone will be with everything reserved and also your data and settings will be gone, but at least will work. Then you should set again your settings and preferences.
Hope this could help to get your mobile working again.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thanks dude, that almost worked... got a bit further after factory reset... went to the O2 splash logo and then back to beginning... actually tried it again before hitting reply, wanted to make sure that I actually had time to hit the factory reset before the phone rebooted (8seconds, less actually seems to be 2-3 seconds then a bit longer after...)
I've got a feeling the phone is/has overheated and resetting itself. I think it's rubbish you can't take the battery our of these!
Finally stopped rebooting, battery must be knackered. Will leave it for a while and then start a charge, think it's going into an O2 outlet Monday!
As soon as I started charging the phone booted up and back to loop...
Sorry mate ...like i said, warranty case

notification pull down bar, home, multi-task buttons not working!

So my phone was in my pocket and it was getting hot so i took it out, and saw it on the boot animation. I left it and it didn't go past this boot screen so i held in the power button to restart it, and it restarted. Only when i turned it on, my 4G plan was active, and I could no longer use the notification pull down bar. I can swipe down from the top once, but not a second time to access quick settings. Also my circle and square (home and multitask) buttons are not working, the phone vibrates when i touch them but nothing happens, only the triangle (back) button works. On the lock screen, there is no longer an option to swipe right for the camera, and double pressing the home button to activate the camera does nothing, it just turns the display on and off. I have tried putting the phone into safe mode to see if an app was causing the problem, but the problem persists, when i turned my phone back on normally, the widgets on my home screen had disappeared. I tried switching accounts to the guest account but it says 'switching to guest' and then seems to fail to switch to the guest account and quickly says 'switching to (main account name)', before returning to my main account. Any ideas, I really need the problem fixed, thanks in advance!
stock rom??
my advice if you cant fix it try to do a factory reset do it like your last resource cause it wipes all data
another advice you should always have a backup you never know when **** like this happens
Thanks for the reply.
Yeah I am running stock ROM, so strange that this has happened.
I am struggling to backup photos etc as i would usually enable usb debugging and just click and drag the folders over to my PC, but it says on my settings page that 'developer options are not available to this user', so I am having to use another photo backup website, which is annoying.
This happened to be when I manually updated from MMB29Q to MHC19J without flashing MMB29V first. Only solution was to boot into TWRP to backup my files and then factory reset.
Sent from my Nexus 5X using Tapatalk

Random Boxes and "Press power button and volume to restart phone"

A few days ago, my HTC One M8 came up with a little box on the screen saying "to restart the phone, Press the power button and the volume down button for 10 secs". I had not done anything to the phone so i went to swipe it away and it would not. I could use any apps or panels under the message but the box with the message stayed there.
Then another panel came up with the "shut down, restart and airplane mode" when i did not even press the power button to get to that panel. It would then keep switching between the power saver screen (blank screen) then back to the "airplane mode" box randomly. And the power button becomes hyper sensitive like its a touch button rather than a press button.
Ive tried to factory reset the phone and clear out the cache but to no avail. I thought it might have been a virus...managed to put a virus checker on but found nothing.
Phone is stock and nothing changed on it. Had it for over a year now with no probs
Android version = 6.0
HTC Sense = 7.0
Software = 6.12.401.4
Please help...or is the phone knackered?
Thx in advance
Sounds like your power button is malfunctioning. Not a whole lot you can do, except maybe cleaning around the button, to see if some debris or residue is making it "stick". A more extreme measure, might be to take apart the phone and clean around the button. But such an invasive measure might not be worthwhile (and may do more harm than good), as the problem may be with the electronic components themselves.
joestuka69 said:
A few days ago, my HTC One M8 came up with a little box on the screen saying "to restart the phone, Press the power button and the volume down button for 10 secs". I had not done anything to the phone so i went to swipe it away and it would not. I could use any apps or panels under the message but the box with the message stayed there.
Then another panel came up with the "shut down, restart and airplane mode" when i did not even press the power button to get to that panel. It would then keep switching between the power saver screen (blank screen) then back to the "airplane mode" box randomly. And the power button becomes hyper sensitive like its a touch button rather than a press button.
Ive tried to factory reset the phone and clear out the cache but to no avail. I thought it might have been a virus...managed to put a virus checker on but found nothing.
Phone is stock and nothing changed on it. Had it for over a year now with no probs
Android version = 6.0
HTC Sense = 7.0
Software = 6.12.401.4
Please help...or is the phone knackered?
Thx in advance
Click to expand...
Click to collapse
Yeah, definitely the power button. Mine went out too, had to get it replaced

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