Develop Bugs

Hotmail via mail app

so ok. I have my new lovely desire. But one problem. I added my new email address to the Mail aip. It works but i can receive email. Instead I just get the message: "This is an old news letter and has expired".
how can i fix this?

Use the following settings
pop 3 address: pop3.live.com
enable SSL
smtp add: smtp.live.com
enable TLS
job done

Bump!
I've run into the same problem. Above posted settings don't work for me, when manually inserting them. Same goes for auto-detected settings after filling in my hotmail address and password.
When I change the app's settings to download the previous X amount of emails instead of past X amount of days, emails do get downloaded. The problem here, however, is that these are the very first emails I received, dating from the year 2000 and marked as "unread". When going through them to mark them as "read" again, new "unread" messages won't get through and the very first emails are kept.
Very strange problem that only affects, as far as I know, a minimal amount of users.
I've tried deleting the account, restarting and even a hard-reset to no avail.
Furthermore, I've contacted microsoft and htc. Microsoft's answer was rubbish, stating I should try the settings they provided in the email, which were the exact same settings I told them I had already used... Still waiting for HTC's response.
PS: Other mail accounts work fine btw.

Anyone experiencing the same problem?

I'm gonna go ahead and try this again. Bump, please help!

Just tried with these settings and it worked for me:
POP server: pop3.live.com (Port 995)
POP SSL required? Yes USE TLS
User name: Your Windows Live ID, for example [email protected]
Password: The password you usually use to sign in to Hotmail or Windows Live
SMTP server: smtp.live.com (Port 25)
Authentication required? Yes (this matches your POP username and password)
TLS/SSL required? Yes USE TLS
Important things to note are in red. Hope that helps

Thanks for the reply, but I already had those settings (everyone assumes I got them wrong ). Anyway, I solved it this afternoon after a lot of trial and error...

KrewCial said:
Thanks for the reply, but I already had those settings (everyone assumes I got them wrong ). Anyway, I solved it this afternoon after a lot of trial and error...
Click to expand...
Click to collapse
Hey Krew, i still have that problem. also did many try and errors but it won'work.How did you get it to work? With another hotmail account there are no such problems.please help

KrewCial said:
Thanks for the reply, but I already had those settings (everyone assumes I got them wrong ). Anyway, I solved it this afternoon after a lot of trial and error...
Click to expand...
Click to collapse
Please tell me how you do that!
I have the expired mail problem too!

jackdaniels_lee said:
Use the following settings
pop 3 address: pop3.live.com
enable SSL
smtp add: smtp.live.com
enable TLS
job done
Click to expand...
Click to collapse
same here nothing incoming

I did two things to get it to work. Perhaps one would suffice, but I couldnt be bothered to check which one fixed the problem. Here's what I did:
- Somewhere in the settings you can link your hotmail to your live account. I did that.
- I had a huge amount of emails in my inbox. I moved like half of them to a new folder.
Afterwards, the mail app synced without a problem.
Good luck!
-------------------------------------
Sent via the XDA Tapatalk App

anyone still struggling check this thread
http://forum.xda-developers.com/showthread.php?t=678953

Guys can you actually see your various folders or just the inbox?

I tried all the combination and dont work, my mail is [email protected] but in varius site they say that it will be the same pop3.live.com

I tried all the combination and dont work, my mail is [email protected] but in varius site they say that it will be the same pop3.live.com

KrewCial said:
I did two things to get it to work. Perhaps one would suffice, but I couldnt be bothered to check which one fixed the problem. Here's what I did:
- Somewhere in the settings you can link your hotmail to your live account. I did that.
- I had a huge amount of emails in my inbox. I moved like half of them to a new folder.
Afterwards, the mail app synced without a problem.
Good luck!
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
yuhuuuu,thanks krew, it worked. I had about 1600 mails in my hotmail account, Just deleted 1000 mails and now it works,both sending and finally also receiving new ones=))))))

yuhuuuu,thanks krew, it worked. I had about 1600 mails in my hotmail account, Just deleted 1000 mails and now it works,both sending and finally also receiving new ones=))))))
Click to expand...
Click to collapse
No problem, glad it worked out for you.
-------------------------------------
Sent via the XDA Tapatalk App

KrewCial said:
No problem, glad it worked out for you.
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
It's working!!!!
I LOVE YOU!!!

Gmail Exchange ActiveSync - Same as IMAP?

After trying various email options with my Desire, using Exchange ActiveSync protocol between Gmail and the standard mail app seems the best of several poor options. It isn't working quite as I expected though. It seems to be similar to IMAP in the way it displays the correct emails in various folders as a copy of what's in gmail on the web. However, it only copies folder contents that I've changed by other means (PC or webmail). If I move, create or delete emails using the mail app, that isn't then reflected in my account in the web.
Is this just the way it is supposed to be or should it work the same as IMAP, and if so, why isn't it? Any suggestions appreciated.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push

abats said:
I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push
Click to expand...
Click to collapse
Thanks for replying. I'm glad it works ok for you, as it gives me some hope.
Yes I do have it set to push. I also have the domain set to Google and my username set as my email address, and SSL is on.
Are you in the UK? I am, and my email address is therefore googlemail rather than gmail, so I'm wondering if my login details should be also. I'll give that a go now and see if it makes any difference.
[Edit] I've tried changing the domain of my username to gmail instead of googlemail, but it wouldn't create the account. So I'm stuck with what else to try.

Well somehow it now works fine. The only difference is that my email address (not my username) now has the gmail domain and not googlemail. I had to re-create the account to change the settings, so either there was something wrong that resolved itself when I did that, or the difference in the email address makes a difference.
Hopefully that may help someone else.

Well now it isn't working again. Is nobody else having problems with their Desire and Google Exchange?

Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?

abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
It gave me an error when I tried to set my username to @gmail - Probably because I'm in the UK where Googlemail is used rather than gmail. Although if you wrote to me using @gmail, I'd still get it. So it's all a bit confusing. Besides, it did all work yesterday. I don't have the domain set the same as you, I just have "google" as I read elsewhere that was correct, even though that alone isn't actually a domain.
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
I'm not using a task killer by the way.

Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!

EddyOS said:
Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!
Click to expand...
Click to collapse
If you use @gmail as your username, it'll probably 'half' work. Mine is back up but it still isn't working properly. I'm not sure if it's better than using the Google mail app or not now, as I've gone between that and the mail app and K-9 so many times now, I forget what was wrong with each one. LOL. I think one of the major issues with the Gmail app is lack of copy/paste.

I rarely send email, I just have it to receive and then use my PC to get any attachments if needed...I'll stick with it for now!

I've found something similar. If I delete an e-mail on Webmail or IMAP (using Windows Live Mail) it doesn't disappear on the HTC Mail App (using Gmail Exchange ActiveSync). I have to delete it manually again. I've started a thread here:
http://forum.xda-developers.com/showthread.php?t=676890
Which is odd as both the native Gmail App and IMAP (using the same HTC Mail App) do.
Zackarydoo said:
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
Click to expand...
Click to collapse
You can, just go to "More" and then "Settings" in the HTC Mail App or click on Exchange in "Accounts and Sync". You can change it all there, except for the domain (oddly that seems to be only available when you first create the account). Which incidentally, Google say you should leave it blank:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This is the Windows Mobile instructions but Google intend you use this feature primarily on Windows Mobile handhelds.

abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
work great for me. Thanks a ton

[Q] How to set up push email[hotmail] on my HTC Desire?

Can any one help me?

You just need to go into the mail app and set it up by putting in user and pass. Worked for me.
Sent from my HTC Desire using XDA App

AeroFaz said:
Can any one help me?
Click to expand...
Click to collapse
I think you can only use push with gmail or exchange, not the htc email app ....
Sent from my HTC Desire using Tapatalk

AndroHero said:
I think you can only use push with gmail or exchange, not the htc email app ....
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
HTC mail app supports exchange push(Atleast on the Froyo version). P.S., gmail uses exchange for pushing e-mails(Its just standard exchange that is used by gmail).
And does Windows live mail support exchange activesync? When I stopped using it it only had POP3.

Yes it does, from August 2010, officially.
Use the following configuration -
Server: m.hotmail.com
Username: full email address
Domain: Leave this blank
SSL: Enable this
Certificate: Accept the SSL certificate when prompted
Mail, Contacts, Calendar, Tasks: All can be enabled
Enjoy

gizmoarena said:
Yes it does, from August 2010, officially.
Use the following configuration -
Server: m.hotmail.com
Username: full email address
Domain: Leave this blank
SSL: Enable this
Certificate: Accept the SSL certificate when prompted
Mail, Contacts, Calendar, Tasks: All can be enabled
Enjoy
Click to expand...
Click to collapse
hey i tried this on the exchange activesync setting . tried to do it manually but it gave the error 'failed to create the account.try again later' . any help pls?

Does not work for me either. I've also tried putting "\" before domain/username like some have suggested. Has anyone succesfully got it to work with the Desire and the stock mail app? I've read some have got it to work with Droid, touchdown, stock Android 2.2 Mail app, etc. but nothing about the Desire.

I just tried with my Hotmail account and it just worked fine on my Desire.
I am giving a walk-through this time ok? I am using AOSP build, if you are using sense, follow accordingly.
1. Go to the Launcher screen
2. Tap on "Email" icon
3. Press Menu
4. Add account
5. Enter full Email address: [email protected] or [email protected]
6. Enter password
7. Tap Manual Setup
8. Choose Microsoft Exchange ActiveSync
9. Domain\Username: your full email address (example: [email protected] or [email protected]). DO NOT USE "\" in front of the email address. You are not in any Exchange server domain.
10. Your password is already filled in from Step 6, ignore it
11. Server: m.hotmail.com
12. Use Secure connection (SSL) - Yes
13. Accept all SSL Certificates - Yes
14. Tap Next
You should see a checking server settings message ... mine took around 3 seconds.
Account options window
Email Checking Frequency - Automatic (Push) [<- that is the whole reason you wanted this, right?]
Amount to sync - your choice
rest of the four option - totally your choice
Tap Next
Choose account color - your choice
Tap Next
Account Name: Hotmail or WLM (or whatever you want)
Tap Next
DONE!
If there's any question, let me know

Thanks for the walk-through.
I've been using POP3 for Hotmail as I didn't realise you could do this.
It works beautifully.

I keep getting a failed to create account.
using rooted stock htc sense rom. in the account setup i have an input box for both username and domain. do i need to stick my full email address in both?

church473 said:
I keep getting a failed to create account.
using rooted stock htc sense rom. in the account setup i have an input box for both username and domain. do i need to stick my full email address in both?
Click to expand...
Click to collapse
Username: full email address
Domain: leave it blank

thanks for the quick reply, but still no luck here.
still giving the failed to create account error.
do i need to change and hotmail settings?

gizmoarena said:
I just tried with my Hotmail account and it just worked fine on my Desire.
I am giving a walk-through this time ok? I am using AOSP build, if you are using sense, follow accordingly.
1. Go to the Launcher screen
2. Tap on "Email" icon
3. Press Menu
4. Add account
5. Enter full Email address: [email protected] or [email protected]
6. Enter password
7. Tap Manual Setup
8. Choose Microsoft Exchange ActiveSync
9. Domain\Username: your full email address (example: [email protected] or [email protected]). DO NOT USE "\" in front of the email address. You are not in any Exchange server domain.
10. Your password is already filled in from Step 6, ignore it
11. Server: m.hotmail.com
12. Use Secure connection (SSL) - Yes
13. Accept all SSL Certificates - Yes
14. Tap Next
You should see a checking server settings message ... mine took around 3 seconds.
Account options window
Email Checking Frequency - Automatic (Push) [<- that is the whole reason you wanted this, right?]
Amount to sync - your choice
rest of the four option - totally your choice
Tap Next
Choose account color - your choice
Tap Next
Account Name: Hotmail or WLM (or whatever you want)
Tap Next
DONE!
If there's any question, let me know
Click to expand...
Click to collapse
where got email icon ? zzz there is only mail app ..

This will not work with the HTC Mail app- it is a known issue and until if/when HTC provide an update, this will be the case. It will work with other email apps that support EAS.

right..thanks for that. ill stop trying now lol!

church473 said:
right..thanks for that. ill stop trying now lol!
Click to expand...
Click to collapse
I installed Stock unrooted Desire ROM just to be sure if it works or not.
Yes sh500 is right. It is a known HTC Mail issue with Hotmail. It just won't work
My office Exchange Mail works just fine.
And I found another thing. HTC Mail accepts only one Exchange mail.
Well, I was on AOSP build, push Hotmail works like charm, along with Google Apps push mail and my office Exchange mail.

Yeah, I'm going to move to a non sense based Rom...when I get the time to flash it. then I should be able to get push hotmail. its not something that's really bugged me so much, just one of the nice things to have!

AeroFaz said:
hey i tried this on the exchange activesync setting . tried to do it manually but it gave the error 'failed to create the account.try again later' . any help pls?
Click to expand...
Click to collapse
I'm sorry. I didn't know that. If you are using HTC Mail, you'll get that error.
I have just installed stock unrooted ROM, and received the same error after successful verification. Very disappointing.
Sorry dude.

church473 said:
Yeah, I'm going to move to a non sense based Rom...when I get the time to flash it. then I should be able to get push hotmail. its not something that's really bugged me so much, just one of the nice things to have!
Click to expand...
Click to collapse
By the way, it seems people are having good time with K-9 mail. It is available free in the market and has a 4.5 star rating. You may try that. It supports multiple Exchange account, and Hotmail push works.
I haven't tried it yet, can't comment on it personally.

thanks for your help that was great

Hotmail Activesync Working in 3.70!

Awesome news folks. Hotmail activesync finally works for me here on EVO 3.70 email program. Email/Contacts/Calendar working fine. Thank goodness. Now all we need is multiple exchange support and we will finally be up to par.

What setting did you use, are you on the stock app? Still cant get mine to work, thx in advance!
Sent from my PC36100 using XDA App

Really? Im using the stock email app.
Set Server as m.hotmail.com
username: [email protected] (or live or msn or whatever)
password: xxx whatever yours is
Dont set domain
Set SSL on and accept all ssl certs.
Working great for me. Slow to download contacts at first but works fine afterwards.

Does it push or just periodically check for new mail?

gtkansan said:
Awesome news folks. Hotmail activesync finally works for me here on EVO 3.70 email program. Email/Contacts/Calendar working fine. Thank goodness. Now all we need is multiple exchange support and we will finally be up to par.
Click to expand...
Click to collapse
Does HTML work for you? I was able to sync but message format is greyed out with "plain text" selected.

gtkansan said:
Hotmail activesync finally works for me here on EVO 3.70 email program.
Click to expand...
Click to collapse
I still get "Failed to create the account. Please try again later." I also never see an option to accept all SSL certificates.
What does the 3.70 refer to? My stock mail app from HTC is v2? NM, I figured out that 3.70 is the overall software load.
Thanks,
BazzX

BazzX said:
I still get "Failed to create the account. Please try again later." I also never see an option to accept all SSL certificates.
Click to expand...
Click to collapse
I don't know if it made a difference but I stopped the app and cleared the cache and it created the account and synced the first time. I did not see an option for "accept all SSL certificates".
THANKS OP!!!
BazzX

BazzX said:
I don't know if it made a difference but I stopped the app and cleared the cache and it created the account and synced the first time. I did not see an option for "accept all SSL certificates".
THANKS OP!!!
BazzX
Click to expand...
Click to collapse
Worked for me too, no html though. Shucks, thx anyway!

Didn't work for me, I still get the failed to create account error. This is getting pretty annoying. I've seen some other posts that people have had success with using another email client besides the stock one so I guess it's time to look around for a third party email app.

doorpz said:
... I guess it's time to look around for a third party email app.
Click to expand...
Click to collapse
I have been using 'Improved Email'. Even though I got the stock app to work, I will probably keep using Improved Email as it allows me to check multiple emails for deletion. Neither app currently displays HTML emails.
BazzX

It works fine for me, thanks for the heads up.

[Q] Email

I've set-up my Hotmail. When I receive an email it doesn't push it to my handset immediately. I've had a look in the settings but I don't understand what I need to change to that the emails are pushed as soon as they're received.
Please can anyone help?

Anyone?

scotty2012 said:
Anyone?
Click to expand...
Click to collapse
You can change the frequency of when it checks your email.

scotty2012 said:
I've set-up my Hotmail. When I receive an email it doesn't push it to my handset immediately. I've had a look in the settings but I don't understand what I need to change to that the emails are pushed as soon as they're received.
Please can anyone help?
Click to expand...
Click to collapse
Are you using the Hotmail app or the default Mail app?

dr9722 said:
Are you using the Hotmail app or the default Mail app?
Click to expand...
Click to collapse
Default

scotty2012 said:
Default
Click to expand...
Click to collapse
Use the Hotmail app instead then, this support push notifications.

I use and would recommend "Touch down for smart phones" it is almost instant push notifications and seems to work very well i have been using it for 18 months now. The other option is to set up your hotmail to forward masks to your gmail account, this also works well.
Sent witH desire from OneX

Thanks for the replies. I will take a look at the other options you suggested although I would prefer to use the default app. I'm not keen on the Hotmail app.

Scotty mate, i had the same problem, the Hotmail app sorts it, and now I prefer it to the stock mail app.

HTC whore said:
Scotty mate, i had the same problem, the Hotmail app sorts it, and now I prefer it to the stock mail app.
Click to expand...
Click to collapse
I'll try it out for a bit, see how it goes.

In order to get true push email + IMAP for HOTMAIL use this settings:
Incoming settings:
Enter your email account and password Do no hit next, instead click Manual Setup Chose Microsoft Exchange ActiveSync
In the Domain\Username field: delete everything and enter your email address In the Server field: enter m.hotmail.com Keep the box ticked for 'Use secure connection (SSL)' and keep the box unticked for 'Accept all SSL certificates'
Should do it.
Sent from my HTC One X using xda premium

Thank you wnp_79 that's a handy info.

wnp_79 said:
In order to get true push email + IMAP for HOTMAIL use this settings:
Incoming settings:
Enter your email account and password Do no hit next, instead click Manual Setup Chose Microsoft Exchange ActiveSync
In the Domain\Username field: delete everything and enter your email address In the Server field: enter m.hotmail.com Keep the box ticked for 'Use secure connection (SSL)' and keep the box unticked for 'Accept all SSL certificates'
Should do it.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Yes that worked a treat. Cheers mate!

I set-up my push email (hotmail) with the settings mentioned earlier in the thread. I thought it was working because I was receiving my mail. The thing is, I only get my emails when I click 'refresh' in the app. I sent myself an email from the PC and it wasn't pushed to the phone. Not sure were I'm going wrong. In the settings I have 'push mail' selected on peak & off peak. I have the data connection on. Does anyone have any idea what I need to change in the settings?

Anyone?

Using the email app or the Hotmail account in Account & Sync?
The email app wouldn't update for me either, and i've read a few posts from people with the same problem.
I just use the Hotmail Account to auto sync

HTC whore said:
Using the email app or the Hotmail account in Account & Sync?
The email app wouldn't update for me either, and i've read a few posts from people with the same problem.
I just use the Hotmail Account to auto sync
Click to expand...
Click to collapse
Thanks for the reply. I managed to sort it out (with help from wnp_79). I downloaded the stock Android app and set up my account. The emails are pushed to the handset now.

Nae bother. So you can download the stock app from the Market? I'm guessing its just called Mail? It would be better to have that working than Mail and Hotmail both trying to sync, for battery life.

No the app is not on the market.
Here is the application.
Guide on how to set-up Hotmail manually on it. (Just in case)
Hope this helps.

Cheers dude