Hello.
I have some issues with my three day old mobile which I already changed, because my previews Desire which I bought two weeks ago had dead pixel (and this 2nd one has also a green bright pixel... but I don't bother to change it one more time because of this small error - I have to live with it - and it is a little frustrating having brand new but broken hardware).
Now my real issue... from time to time the screens are moving itself and I haven't control anymore. I don't know how to explain it.. but imagine you are dragging your home-screens continuous and in small distances really fast... it flickers... mmmh.
Is my touch screen broken or is it a software problem or.. or.. I really don't know.
I turned the device several times off but it does not really help, when I reboot the problem occurs sometimes again. And if so, I can hardly unlock the screen, because the response is so bad. Then I send it to sleep... try again, sleep, try again... sleep.. forget about it and later it is working again.
It is happening quite often.. 3-4 times this morning and in the afternoon I turned the device off completely. Now I turned it on again, and the problem occured two more times but now it's back to normal again. So ... haha... this is weird, probably I'm not using my HTC Desire right?
Since the problem comes sporadic I don't know how I should reproduce it and present a probably working device as broken to the customer service.
Any ideas? What could be a problem?
And do you have pixel errors on your Desire? I had several devices in the past (mobiles, laptop display, desktop display and so on) but never ever any pixel errors. I didn't even saw any on other devices as well. Now I had them on two HTC's in a row ...
Well,it had happened to my device two times when,after training,I tried to use it with sweaty hands.Probably sweat stayed on the screen causing false touches because the screen is so responsive.Try to reproduce it that way.If it's not that,then most probably you'll have to change to a new one again.And as for the screen problem,however small it may be you are entitled to ask for a new one as it is a factory problem and is inexcusable for a high-end 500 euro phone.
hello again..
I have still my "broken" Desire. Probably I will change it in the next days.
I made a short (****ty) video of frustration today, because it ended up not being able to response a call... (turn off the sound of the youtube-clips )
Then I shortly decided to buy a cheap ZTE Blade, but it turned out, that this device will be even more broken than my HTC Desire, which you see here:
this can't be random... three devices, and all were broken.
simply impressive.
all htc devices I've ever had have been perfect including a desire imo you should return it.
I've had bad luck with other tech before sure its annoying but all companies have dodgy units that make it through qc because they don't test every one just a random sample from each batch
What desire is it a world wide model or is it a branded one with telco software? Imo get the ruu and re flash it could be software rule that out first
Sent from my Desire HD using XDA App
Wow, you have some bad luck! Broken any mirrors recently?
Definitely looks like a hardware fault, but the Desire in your second video looks fine. Is that the broken unit?
Sent from my HTC Desire using Tapatalk
Ok, so I returned my phone still in DOA period.
My problems were the glitching all over the place, and not just once a day, but it kept on getting worse, youtube, camera, browser, status bar, apps, multitasking, scrolling, keyboard, jumping white line in messages,etc...
Mine also was creaking arround the front camera and part of the corner of the screen there too.
My battery was displayed wrong all the time, so I couldn't see the right %.
Yellow bottom of on the screen.
Games were lagy, Tegra 3 and normal like teeter.
1 dead pixel.
Probably forgetting some problems now.
Somethings will be software, but because I(and most of us) don't know what is software I preffered to send it back before the doa period was over. Also some posters stated htv told them to send it back, witch problems same as mine.
Also if this is software for most of the part, than why isn't everybody getting the problems.
So I made this topic so you can tell what the problem was with your first device, and if you allready had your second (or third, etc) and what improved and what stayed the same... So you can we get a better vision on that.
My first phone arrived yesterday and is getting swapped out by a currier tomorrow for what will then be my second device.
The problems I am having is the jumping/bumping at the bottom of the screen; this is very inconsistant but does happen more often than it doesn't. For instance I was using the phone for 40 mins earlier it was happening, then for 10 mins it wasn't, again it happened for 5/6 mins and then didn't happen for around an hour but again its happening as we speak.
I've also had the problem whereby you can't unlock the device by pulling up the ring, and I have to shut down and startup the phone for this to be fixed. This has only happened twice so far; but again should not happen at all.
Lastly I have had the problem that when you lock the device the screen turns back on, even when you only pressed the lock button once.
I think thats everything... I do believe its software problems more than hardware, however as you have said why isn't this happening to everyone if that's the case. I guess you could look at it that maybe it is but they are either living with it or reporting it direct to where they purchased it from; either way they are not posting it on here. Who knows?
Now I do understand bugs are there in just about every phone and to be honest they are normally bugs you can live with until an update; the problem here is that the bugs are completely preventing the use of the device and/or making the use of the device very difficult. No phone should be released with this being the case.
One thing I do know for sure is that its happening to those who got the phone from a network (mines from Vodafone) and those who got it SIM free; in all areas or the world. This means they (Vodafone, Orange, O2 etc...) have not caused these problems so it eliminates any tweaks/software they may have placed onto the device meaning the problems do entirely lie with HTC to resolve. Lets just hope they do; or more importantly lets just hope its a small number of phones that are affected and that our replacements are okay.
I will let you know tomorrow what the second one is like... (sorry for the long post),
How did u notice a dead pixel
Sent From My HTC sensation (desire with rcmix s )
Phone turning back on after i pressed power button to lock the screen, got that too. But happens at random, so not always.
I saw a very tiny shiny spot when in a complete dark room, on a black background. Dead pixel i suppose.
Im considering getting it online but not sure what to do if i get a dead pixel
Sent From My HTC sensation (desire with rcmix s )
Send mine back because one of the 2 yellow spots didn't go away after 10hrs screen on (5 days) and I had some random restarts.
I don't want a faulty device, some devices will keep giving problems while others have no issues from the start.
Nitin985 said:
Im considering getting it online but not sure what to do if i get a dead pixel
Sent From My HTC sensation (desire with rcmix s )
Click to expand...
Click to collapse
You would be able to send it back if you bought it online, just like buying it from a shop. They have to give you the same period of support...
Born Twitchy said:
Send mine back because one of the 2 yellow spots didn't go away after 10hrs screen on (5 days) and I had some random restarts.
I don't want a faulty device, some devices will keep giving problems while others have no issues from the start.
Click to expand...
Click to collapse
Have you had the replacement device; how is that getting on?
I couldn't wait to get the device the day it came out, i walked 5 miles to the nearest Three store the day before it came out only to be disappointed after they lied to me by phone telling me i could get it, but never mind, i pre-ordered it and got it the next day when the store opened,
like with all technology i was super excited to get home and play with my new technology, all was well
until i started noticing some pretty extreme overheating, it was so hot while playing games that the plastic on the back actually deformed due to heat, i thought it was just me, so without giving a damn i went to the Three store and got it replaced, no questions asked.
That was just a week after purchase, the new device wasn't overheating it was obviously just bad luck or so i thought...
during the past 2 months i started noticing more issues with the device, HTC says they are using Gorilla glass,
so nothing new here, my past 2 phones had it too, but obviously something is wrong... i first noticed a 5 mm hardly noticeable scratch on the top left end of the screen, i was sad, it's a phone that's suppose to last me 2 years, but yeah, nothing big, but now i'm noticing a hell of a lot of scratches on the screen, these aren't big scratches, they are so called "micro-scratches" but you can still see them if you are looking for them.
So
Overheating
Micro-scratches
pretty bad, but that's only the start...
last week while watching a YouTube video i noticed a white pixel on a black screen, probably something on me screen i thought but no...
turned out to be a dead pixel, tried the usual dead pixel repair stuff but no, nothing worked, i'm trying not to notice it but c'mon, it's so visible
once you know it's there, so frustrating, nothing i can do about it.
thought that was the worst thing, and quite possibly it is, but now i noticed a yellow tint spot on the bottom left of the screen, i thought the worst was with me but no, there was more to come.
so
Overheating
Micro-scratches
Dead pixel
Yellow tint spot
Pretty bad... but there's more...
Wi-Fi antenna connection fault, doesn't affect all but i got that too, it's a joke!, have my phone less than 2 feet away from the router yet i still get weak signal until i squeeze the phone (No this is not the damn iPhone 4 cellular signal fault for god sake)
So yeah...
Today i have these issues
Micro-scratches
Dead pixel
Yellow tint spot
Wi-Fi antenna fault
I'm tired of defending HTC, i loved my HTC Desire, and my HTC Desire HD, not a single problem with them,
but the fact that i had to swap my phone the week i got it, and now i have to put up with so many faults just because i unlocked my phone with your Dev site is a total unacceptable joke,
I was lucky to be one of few who's phones were suppose to be sent off to Taiwan for testing for that wi-fi issue,
that would mean i'd get a new HTC One X and all the faults would once again be gone, but HTC care manager Zoe N doesn't care any more...
it's been a week since she last replied to me, people on the phone won't let me speak to her either,
Can anything change the experience i had and make me forget it? defiantly not, unless i get a full refund and get to keep the phone.
I hope nobody else has to put up with so much crap from HTC.
Additional information
Click to expand...
Click to collapse
I spoke to HTC number of times about the issues, but i have a voided warranty and that's the end of it.
my only hope was Zoe, the HTC care manager, but she doesn't do much caring obviously.
Do i plan on keeping the HTC One X? hardly got a choice.
Link to the Wi-Fi connection fault thread:
http://forum.xda-developers.com/showthread.php?p=27885540#post27885540
And this needed its own thread because? In case you're new, a number of phones sold have issues and none of what you posted is any different than what's been posted before. If you felt like venting you could have posted in one of the complaint threads. Based on the defect poll you have a 30+/-% chance of getting a phone that's not "perfect" however the people voting defined it. Looks like you drew the short straw.
There are thousands of people with One X's participating in this forum. If everyone posted their life story (good or bad) it would take up the entire front page (and more). Do what everyone else who has experienced a problem has done. Return or sell it, exchange it if you can, or send it in for repair. Those are pretty much your choices.
If you purchased it in the UK, you're protected by consumer law. You can't sign that away (by agreeing to when you unlocked the device), the WiFi and yellow spot are more than enough to get a repair.
Closed
Double posting is not permitted, please read and respect the rules
Hello everyone. First of all, I want to write a small disclaimer saying that I have already searched multiple forums in order to find specific answers to my questions, but haven't managed to find the answers I needed. Furthermore, I am a first-time user on XDA so I also wanted to say Helloooo!!!
Here's the story. Two-days ago I have purchased an HTC One X from Orange, so it's the Tegra 3 international version. I need to point out that this is my very first smartphone. I haven't owned one until now because I felt like all I needed was a small box to speak in. However, times change and I am finally living in the present .
Needless to say, I love this device. However, I have a few questions regarding the handset, and handsets in general.
- First, the temperature. I have searched forums and I have learned that some smartphones get hotter than other, and that it's a normal thing. However, since I am not used with a hot device in my hands (literally and figuratively) it got a bit scared and I have searched the web for answers. The thing is, I wasn't able to find what is the exact safe-zone for this specific device. Keep in mind that this is a Tegra 3 version, and from my understanding Tegras it gets hotter than Snapdragons. Also, I have noticed that on many threads and forums, people mix-up battery and CPU temperatures…I simply want a clear answer. I want to know the safe-zone for both the CPU and battery, separately.
As a side note, I don't really care if the device feels warm in my hands when running demanding apps and games (normally the device is quite cool). However I am afraid I will damage the device if I play heavy 3D games….I don't want that to happen.
I was also wondering whether or not it's safe to use the phone with a protective case on, like otterbox defender. Wouldn't that rubber make the temperatures even higher?
====
- Second question: I ran StabilityTest because I got paranoid and I wanted to see if my device was stable. I ran the first CPU test (unrooted) for about 15 minutes and got no errors. However, I have noticed that on screen it said the cores run at 1,000 MHz…Wasn't this supposed to run at 1,5 Ghz?
=====
- Third. I have also learned yesterday evening that some HTC One X units have a screen ripple issue…I tested mine and indeed I have the same problem.
However, it slightly ripples mostly on the left side. The thing is, it doesn't bother me because it only ripples if I press the glass on its very edge, and I can't see a reason why I would do that when using the device normally. I admit, I haven't pressed too hard because I really like the device and I don't want to damage it.
So what I was wondering is this. Is it normal for every One X to get this ripple effect? I have searched an older thread somewhere, and opinions were mixed. People have said that as long as it doesn't affect the rest of the screen, it's normal. Others (probably those owning another device) claimed it's not normal and the owners should replace the device.
However, the thread was a few months old and I wanted to get some newer answers. Has HTC answered this issue? Is it or is it not normal? I mean, I know no ripples > some ripples, but still. Is it dangerous? Will the problem get worse with the passage of time?
The thing is, someone claimed they have returned the device only to get an even worse one…I am not bothered by how my display ripples. It's nothing annoying, so as long as everything remains the way it is, I see no reason to return the device.
Will it get worse in time…?
Also, is the HTC One X the very first device to experience this issue? If not, how did the situation developed for other handsets experiencing ripple issues?
====
- Lastly, some people claimed that a certain update addressed a certain overheating issue. I am running software version 1.29.401.11 and it says I'm up to date (again, international version). Was this bug-fixing update released on the international version already, or am I running a version that overheats my device? Or, was this problem present on the international version to begin with?
Thank you so much for having the patience of reading my wall of text. I apologize if any information was already out there, I simply couldn't find the answers I needed. Well, I found some.
Regards,
Neevar.
i really want to thank you for asking these questions. many of my questions will be answered too. i am waiting for the latest batch coz i believe i will get a perfect HOX. my basic issue is battery life is short. dint you face any problem like that? or wifi problem?
anyways. i am using N900. it is the most hackable device. i do many hacking and testing with it. can all these be possible with HOX. i am sorry but HOX will be my first android device so i know very little about android.
1) is it possible to hack WEP and WPA (with dictionary) wifi network?
2) is there MDK3 for android?
3) dsniff, dnspoof, etc
4) MITM attack.
if i buy HOX i will really miss my N900 for all these. is it possible to use them in android?
muid02 said:
i really want to thank you for asking these questions. many of my questions will be answered too. i am waiting for the latest batch coz i believe i will get a perfect HOX. my basic issue is battery life is short. dint you face any problem like that? or wifi problem?
anyways. i am using N900. it is the most hackable device. i do many hacking and testing with it. can all these be possible with HOX. i am sorry but HOX will be my first android device so i know very little about android.
1) is it possible to hack WEP and WPA (with dictionary) wifi network?
2) is there MDK3 for android?
3) dsniff, dnspoof, etc
4) MITM attack.
if i buy HOX i will really miss my N900 for all these. is it possible to use them in android?
Click to expand...
Click to collapse
First of all, thanks for arranging all these questions in nice manner.
I'll surely keep track of this thread, as I'm also having similar doubts, which are not yet clear even after reading many threads and posting threads....
Looking forward to buy a new HOX here, preferebly from latest batches....
And a kind request to members those who are replying;
kindly give an unbiased opinon, and pls dont mix up any other issues...
muid02:- buddy, Please read what the thread is for....dont mix up unnecessay issues here, like your N900, adroid and other stupid stuffs...If you want clarification in those issues, start a new thread....
Neevar said:
Hello everyone. First of all, I want to write a small disclaimer saying that I have already searched multiple forums in order to find specific answers to my questions, but haven't managed to find the answers I needed. Furthermore, I am a first-time user on XDA so I also wanted to say Helloooo!!!
Here's the story. Two-days ago I have purchased an HTC One X from Orange, so it's the Tegra 3 international version. I need to point out that this is my very first smartphone. I haven't owned one until now because I felt like all I needed was a small box to speak in. However, times change and I am finally living in the present .
Needless to say, I love this device. However, I have a few questions regarding the handset, and handsets in general.
- First, the temperature. I have searched forums and I have learned that some smartphones get hotter than other, and that it's a normal thing. However, since I am not used with a hot device in my hands (literally and figuratively) it got a bit scared and I have searched the web for answers. The thing is, I wasn't able to find what is the exact safe-zone for this specific device. Keep in mind that this is a Tegra 3 version, and from my understanding Tegras it gets hotter than Snapdragons. Also, I have noticed that on many threads and forums, people mix-up battery and CPU temperatures…I simply want a clear answer. I want to know the safe-zone for both the CPU and battery, separately.
As a side note, I don't really care if the device feels warm in my hands when running demanding apps and games (normally the device is quite cool). However I am afraid I will damage the device if I play heavy 3D games….I don't want that to happen.
I was also wondering whether or not it's safe to use the phone with a protective case on, like otterbox defender. Wouldn't that rubber make the temperatures even higher?
====
- Second question: I ran StabilityTest because I got paranoid and I wanted to see if my device was stable. I ran the first CPU test (unrooted) for about 15 minutes and got no errors. However, I have noticed that on screen it said the cores run at 1,000 MHz…Wasn't this supposed to run at 1,5 Ghz?
=====
- Third. I have also learned yesterday evening that some HTC One X units have a screen ripple issue…I tested mine and indeed I have the same problem.
However, it slightly ripples mostly on the left side. The thing is, it doesn't bother me because it only ripples if I press the glass on its very edge, and I can't see a reason why I would do that when using the device normally. I admit, I haven't pressed too hard because I really like the device and I don't want to damage it.
So what I was wondering is this. Is it normal for every One X to get this ripple effect? I have searched an older thread somewhere, and opinions were mixed. People have said that as long as it doesn't affect the rest of the screen, it's normal. Others (probably those owning another device) claimed it's not normal and the owners should replace the device.
However, the thread was a few months old and I wanted to get some newer answers. Has HTC answered this issue? Is it or is it not normal? I mean, I know no ripples > some ripples, but still. Is it dangerous? Will the problem get worse with the passage of time?
The thing is, someone claimed they have returned the device only to get an even worse one…I am not bothered by how my display ripples. It's nothing annoying, so as long as everything remains the way it is, I see no reason to return the device.
Will it get worse in time…?
Also, is the HTC One X the very first device to experience this issue? If not, how did the situation developed for other handsets experiencing ripple issues?
====
- Lastly, some people claimed that a certain update addressed a certain overheating issue. I am running software version 1.29.401.11 and it says I'm up to date (again, international version). Was this bug-fixing update released on the international version already, or am I running a version that overheats my device? Or, was this problem present on the international version to begin with?
Thank you so much for having the patience of reading my wall of text. I apologize if any information was already out there, I simply couldn't find the answers I needed. Well, I found some.
Regards,
Neevar.
Click to expand...
Click to collapse
Temperature - it does get hot. A lot of people say don't play games whilst charging the device, as it will get hotter.
I personally don't believe in this. The phone should have safeguards (similar to a PC) to specifically stop it overheating - infact it does, when it gets too hot, it stops charging. If it overheats and dies (which is a big if, i've certainly not heard of anyones hox dying from overheating), then this would be covered under warranty anyway. Which I believe is 2 years. It would be reallllly stupid for HTC not to test for heat issues before release. I'm sure they had a fleet of devices all running stress tests just to make sure they didn't melt.
I don't know the 'safe zones' all i know is that HTC confirmed that reaching a temperature of 55c is normal and nothing to worry about. I have since read of people reaching higher temps (72c) but I don't think even that had any adverse effects
The CPU underclocks itself for power saving. This is a separate feature from the companion core. This can be modified, you have to create a shortcut (easiest way is to use minimalistictext, and create a widget, that on tap will open the power saving settings shortcut.) It does run at 1500 however. You haven't been conned at least
Most hox's i've had (6 in total) had the screen ripple, the general rule on whether it is normal or not - if you have to push really hard to get it to ripple, then it's fine. It's only when it ripples on a very gentle touch that you might want to get it replaced/repaired. (a gentle touch does fall into normal use, and this ripple imo shouldn't happen under normal use.)
Do be sure that if you send back the device, that it IS a hardware problem, and that it is a bad enough issue to warrant possibly getting another, but worse problem. Note that I've been through 6 hoxs, each one of them with different (and some of the same) problems. The 6th one, is also defective, and is due to be replaced soon.
I don't believe the HOX is the first device to suffer from screen ripple. My DHD did it. The difference was i had to push unbelieveably hard to make it happen the slightest bit. So clearly there is some sort of design flaw here, particularly on those hoxs that just need a slight touch for it to happen.
Regarding the update that addresses overheating, somebody correct me if I'm wrong, but i think thats the 2.05 update, which hasn't been officially released yet, only leaked. You can install a custom rom with the 2.05 base, but otherwise just be patient and we shall soon have the update OTA.
Hope this helps
lawrence750 said:
Hope this helps
Click to expand...
Click to collapse
Thank you so much for the detailed reply Lawrence. Your feedback really cleared some things in my mind.
Regarding the temperature, I have never seen the LEDs go red or anything like that. It just feels warm, that's all. I just checked the temperatures and right now while idling it shows 39 degrees, but considering the fact that my room temperature is around 33 degrees, I suppose that's a good value (yeah, AC broke, I run a big fan in my face lol). While playing GTA 3 for about 30 minutes last night the temps reached 50 degrees. I have seen older posts claiming that 50 degrees is really bad, but those posts were after or even before the handset launched in certain regions, and most people claiming this were comparing the One X with their own handset. Now that you've said HTC confirmed that 55 is a normal temperature, I think mine performs quite well to be honest...
Note* I haven't played while charging.
About the screen ripple. It doesn't happen on normal use. but if I focus in holding my fingernail on the very edge of the screen and drag it from top to bottom, i do see faint ripples. as I've said, it doesn't bother me as long as it won't get worse... do you have any idea if it can get worse somehow with the passage of time?
I am rather afraid to replace it since yes, I might end up with an even worse unit... so, for me at least it all depends on whether or not the ripples can get worse or if it can damage my display in time. I really don't know what to do here...I certainly don't want to replace my phone for more than one time...
Since you already replaced your HTC One X 5 times now, can you tell me how the process works? Will they replace my phone at the Orange store or do they need to check on it for a frikin week before deciding to give me another?...
Regarding the update, if it's not out then I'll just wait. Considering the fact that according to HTC my temps are in check, and considering the fact that I never got a warning and / or reboot, I should be safe, I hope.
Neevar said:
Thank you so much for the detailed reply Lawrence. Your feedback really cleared some things in my mind.
Regarding the temperature, I have never seen the LEDs go red or anything like that. It just feels warm, that's all. I just checked the temperatures and right now while idling it shows 39 degrees, but considering the fact that my room temperature is around 33 degrees, I suppose that's a good value (yeah, AC broke, I run a big fan in my face lol). While playing GTA 3 for about 30 minutes last night the temps reached 50 degrees. I have seen older posts claiming that 50 degrees is really bad, but those posts were after or even before the handset launched in certain regions, and most people claiming this were comparing the One X with their own handset. Now that you've said HTC confirmed that 55 is a normal temperature, I think mine performs quite well to be honest...
Note* I haven't played while charging.
About the screen ripple. It doesn't happen on normal use. but if I focus in holding my fingernail on the very edge of the screen and drag it from top to bottom, i do see faint ripples. as I've said, it doesn't bother me as long as it won't get worse... do you have any idea if it can get worse somehow with the passage of time?
I am rather afraid to replace it since yes, I might end up with an even worse unit... so, for me at least it all depends on whether or not the ripples can get worse or if it can damage my display in time. I really don't know what to do here...I certainly don't want to replace my phone for more than one time...
Since you already replaced your HTC One X 5 times now, can you tell me how the process works? Will they replace my phone at the Orange store or do they need to check on it for a frikin week before deciding to give me another?...
Regarding the update, if it's not out then I'll just wait. Considering the fact that according to HTC my temps are in check, and considering the fact that I never got a warning and / or reboot, I should be safe, I hope.
Click to expand...
Click to collapse
I don't think the ripple gets worse over time, I can't say for sure really because I haven't had one long enough to see, however I can say that it does appear to be the way they are assembled that causes the issue, and its that that defines how bad the ripple is, rather than it getting worse over time.
My most recent hox, didnt have very bad ripple, and now after 'repair' it does, and also has a dead pixel in a different place. I suspect they actually replaced the screen, and it so happens that this screen has bad ripple. The other one didn't.
If I could find out for definite what they did it would kinda confirm whether the ripple gets worse over time or not, but they didn't log anything about the repair (tracking site never updated) and HTC can't tell me anything other about it than 'we're still waiting for it in repair center'
The replacement process (this applies to UK):
Sales of goods act states that if there is a fault with the device, in the first 6 months after purchase, it is the retailers responsibility to repair, replace, or refund the purchase, unless the retailer can prove that you caused the fault yourself.
If the repair option is chosen, then this mustn't significantly inconvenience the buyer. IE if they send it back unrepaired, they don't really have a choice from then, other than to replace it or refund you.
However there is also a cooling off period.
http://whatconsumer.co.uk/cooling-off-and-cancellations/
Depending on whether you bought the phone from an Orange shop (from actually within the shop) or bought it via internet/phone/mail, it differs slightly.
I'm pretty sure you don't actually
If you bought it online, or by phone, but not in the shop, then you will have a 7 day cooling off period, from the conclusion of the contract
If the service was activated before the 7 day cooling off period, then you have given up the right to a cooling off period, but this must have been clearly communicated and with your agreement.
Orange must also send you written confirmation of the contract and any other additional information applicable. If this doesn't arrive within the 7 days, but before 3 months after purchase, then the cooling off period doesn't start until these confirmations have arrived.
Assuming you're out of this 7 day period, and also assuming that you haven't accepted the goods yet(see below) then you can reject the goods if they aren't as described, fit for purpose, or aren't of satisfactory quality.
Customers are considered to have accepted goods when they:
tell you they have accepted them
alter them
keep them for a reasonable length of time - this varies according to the nature of the goods
Click to expand...
Click to collapse
I'm just looking for the cooling off period when bought in a shop, but my head hurts lol, if you do a bit of searching on google should come up fairly easily
Even if there isn't a cooling off period, which you don't need a reason to cancel, then you can reject the goods as mentioned above, on the basis they aren't of satisfactory quality, and in this instance orange will possibly replace, but they aren't obliged to at this point. Appeal to their goodwill, but they may well insist on sending it for repair.
I have read before than if CPU ran at 80 + degree every time then it can last for 2 years , so no worries about heat guys. The money which we have paid is worth.
Sent from my HTC One X using Tapatalk 2
forumhookersdotcom said:
I have read before than if CPU ran at 80 + degree every time then it can last for 2 years , so no worries about heat guys. The money which we have paid is worth.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
But can the adjacent components withstand that heat emitting from the CPU?
Sent from my HTC One X using xda premium
stuart0001 said:
But can the adjacent components withstand that heat emitting from the CPU?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
they use the foil layer to spread the heat over the device, so yes i expect that any nearby components would be fine.
I'm starting to get pissed off.
I got in touch with an HTC technical agent via their online form, and I have received an email where the agent told me that the battery temperature should not go over 50 degrees Celsius. If that happens, then he advised me to return the phone immediately.
He also said that ripples are not normal and once again, I should return the phone.
So I ran Glowball for about 20 minutes and my battery has gone up to 61 degrees Celsius....
I decided to take my phone back to the store where I have bought it. Those dudes raised their shoulders and told me to go to the company that deals with warranties in order to get a paper, then return to them.
I asked them if I can cancel my contract and get a refund, but no, apparently it too much time has passed since I made the purchase.
I have called the company and a clueless lady answered then cut me off mid-sentence when I started talking about technical stuff. She was clearly clueless but asked me if I have been at the store with my phone...derp...
Then she told me that I should go there on monday and see what's what....
What an incompetent way of doing things. I am 99% certain that I won't go anywhere with these monkeys, either that or I'll waste at least a whole month trying to get a hold of a HOX that works as intended.
This being my very first smartphone, I am very disappointed and I'm fearful I have just got myself a two year contract with a carrier, for a phone that doesn't work and with which I'll probably stuck with because of these idiots.
And by the way, why hasn't HTC recalled or announced every carrier and company that deals with warranties that every phone that has ripple and overheat issues need to be recalled and replaced as soon as someone like me shows up in their store with a faulty device in their hands???
htc one x cpu and battery
Hi,
I have the following problem:
I have a HTC One X and have the BinDroid 5.0.0 Rome installiert.Der battery goes down quickly and the system hangs, no matter what I want ... the problem was with Coredroid V4.0 and BinDroid 4.0.0 already ... Not even in Whatsapp I can write without it hangs and the battery will not work correctly if it depends on the charger as soon as I use some program ... no matter what, whether whatsapp or other app's ... in the car when it depends on the charger, it produces the error message "Unable to load, the unit will be more current than the charger can charge" <- something like that ^ ^
now my question: it may be that generally run all CPUs instead of one CPU and the other can be switched on when it is necessary, as it should be normal, according to HTC?
What can or should I do that my HTc one x fluent running again?
Am very satisfied with BinDroid and in my opinion is the best ROM for the HTC One X
This is my first HTC so i was very happy with my phone, speed and everything.
But after some time screen start to jump up and after few minuter it stops. That was for 3 or 4 times, and i thought thas is software problem, but i update phone on JB about month ago and it hapened again few times, but 2 days ago screen start to jumping and i cant to use my phone.
I recorded video and post it on youtube so if anyone know what is problem to tell me. I hope it is not big because i dont have warranty.
http://www.youtube.com/watch?v=stWumBBxre0&feature=youtu.be
Definitely hardware.
I had the same problem with mi hox, in this moment the phone is on rma
i hope this problem will be solved soon
So is this something serious, or expensive to repair ?
From what i have heard in the past, replacing the touch display and digitizer costed around 180 euro's. But i don't know if its the screen/digitizer or only the mainboard that needs to be replaced.
had the same problem, my carrier sent it to guarantee repairs, got it back after 2 weeks, now i'm facing a problem where the volume rocker does not work when pushing volume up, it just randomly pushes the volume up itself for no apparent reason and i have to fiddle with volume down for a while to make it stop. i'm thinking of abandoning htc forever, this is my 3rd htc and every other has had major issues with hardware and software, i just can't trust them anymore.
Wow....
I happen to own a Samsung Galaxy S III, and coming from a family of HTC and iPhone users, I am really impressed with my device. My aunt has the One X as well, and her's did the same thing...she went to AT&T and they gave her a new one, No questions asked, seeing as it wasn't the first time they have seen something like it. They say there is an issue with the processor and something in the RAM...