So I've recently discovered that the Desire is auto resizing pictures I send to < 20kb from 900kb+ when sending an mms. There is no option anywhere on the phone that I can see to change the auto resize or to prompt a resize sizing option; now I've scoured the internet with a fine comb and I can find a couple of possible causes people have suggested:
- The network has not updated their user profile settings
- It's a fault with the android/Desire MMS settings
- It's the fact the picture is being added as a slideshow, and not just as an image.
So I've been through the settings and tried to eliminate anything that could or could not be true. Adding a picture via the image gallery or manually hitting "attach" via the mms creation page doesn't change the fact the pictures are added as slideshows. I'm not sure if this can eliminate this as a cause but there is no other way to add an mms to the HTC Messaging program within the phone.
As far as all my MMS settings go I've been on the phone with a very nice tech support guy from orange and he and I are most puzzled whythe phone is doing this. One suggestion he had that might be a problem is that the phone is a generic handset and has not been flashed with the orange rom. Apparently there were some HTC guys in the orange building today and they said photo messaging was working fine. I'm not sure how fine the testing was, but if they checked file size limits and the such, it would give a possible answer to why my Desire isnt resizing messages properly.
There are numerous threads about O2 and them not updating their MMS User Profile settings to be compatible with the desire, however o2 have apparently updated their settings and some people have reported mms messages working ok. The guy on the phone said that he wasn't aware of any user profile updates but he's also not sure if he would be informed about this if it were updated.
Some other things I've tried in the phone include changing the max mms setting limit from default to 300kb, I've double and triple checked the MMS settings with orange and lastly I tried using an app called handcent.
Now, handcent does actually seem to increase the size that the pictures are compressed down to, but still to a measly ~80kb and nothing near the ~250kb my old HTC Touch HD used to do.
My next port of call is to call HTC UK and their tech support to see if they know about this and if theres a fix for it. Interestingly, Android 2.2 should be coming to the desire in the coming weeks so we'll see if that might just magically fix it. Unfortunately HTC Support isn't open till monday so no MMSs over the weekend!
I'll try and keep this updated with information as I get it as I'm sure other people are finding this problem, not necessarily with orange, but maybe with other networks.
Has anyone else had this issue and have they found an applicable solution?
I know what you mean, as I also had the Touch HD, previously to my Desire. I have the same MMS problem, so i'm curious for the Solution.
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Sent from my HTC Desire
Hi...I took have exactly the same problems with my unbranded HTC desire using my Orange sim card....please do post back if you find anything out!
Many thanks!
N
wow, totally forgot about this thread... apologies!
I've spoken to both orange and HTC tech support now, orange were particularly unhelpful and assured me that there was no such thing as an mms user profile; so well done to them.
HTC were much more helpful and I was told that it is something they've received some reports on over the past few weeks as people have been getting their hands on the desire. Apparently it happened on the Nexus-One too, but some have reported that 2.2 Android (codename: Froyo) has fixed a lot of things on the Nexus-One and HTC are hoping it will fix the MMS problems on the desire too. As for when 2.2 will be coming to the desire, there is much speculation but the guy on the phone at HTC said "june" to me.
Fingers crossed it'll all be fixed and I can send images nice and large again!
Its not going to be June, i guess... lol
Sent from my HTC Desire using XDA App
going on HTC's performance on updates in the past im sure he meant june next year
Well everyone knows corporate bsns is srs.
I saw a blog post somewhere from techradar or something (don't quote me on that) that it was expected in Q3 of 2010.. so before september perhaps
I submitted a bug report for this to HTC about 3months ago, and they never got back to me about it, a workaround is to install handcent sms, and use that to send mms... thats what i do
2.2 will be available OTA in the Netherlands as from Today. Hope that will solve the MMS issue for me.
Sent from my HTC Desire using XDA App
Had this issue myself back in april/may and thought it was resolved when o2 finally got there act together and started selling the desire. Unfortunatley this only seemed to work with there stock o2 rom. Switching to any other rom (rooted) caused the mms issue. I have now finally found a rom that works and brings in mms at the correct size. tested with a 196kb pic and it came in the same size. the rom i am now using is the Modaco R6 froyo rom without the HTC messaging app so just using the stock android messaging app. The only other rom previous to this was pays 1.1 rom on eclair (android 2.1) as my partner is using this rom on the same network and this works fine. o2 were useless as helping but i guess with there stock rom it does work so cant blame them on this occaision.
Have you tried Handcent and changing the custom useragent , it didnt work for me but may be worth ago.
zomig said:
Had this issue myself back in april/may and thought it was resolved when o2 finally got there act together and started selling the desire. Unfortunatley this only seemed to work with there stock o2 rom. Switching to any other rom (rooted) caused the mms issue. I have now finally found a rom that works and brings in mms at the correct size. tested with a 196kb pic and it came in the same size. the rom i am now using is the Modaco R6 froyo rom without the HTC messaging app so just using the stock android messaging app. The only other rom previous to this was pays 1.1 rom on eclair (android 2.1) as my partner is using this rom on the same network and this works fine. o2 were useless as helping but i guess with there stock rom it does work so cant blame them on this occaision.
Have you tried Handcent and changing the custom useragent , it didnt work for me but may be worth ago.
Click to expand...
Click to collapse
thats interesting that the generic rom had the mms problem, whereas the o2 version didn't... most peculiar. That makes me think that maybe the carriers are limiting MMS size in some way? Perhaps thats totally paranoid and maybe not even possible but perhaps if someone is running a rom that is not their own, they aren't letting them send as much data for whatever reason?
I don't want to root my desire just yet, so I won't be moving from the stock HTC rom for the forseeable future.
I have tried handcent yes, but I actually quite dislike the program as an sms tool, maybe I didn't give it enough of a chance. It didn't actually completely fix the problem either, only increased the picture size by a marginal amount.
In other news I just updated to 2.2 Froyo today on my desire, stock rom... no Orange branding or whatnot. Sadly, the MMS resizing pictures problem has not been fixed. I'll be calling HTC tomorrow and see if they have any ideas. Failing that I might just have to live with it and start sending pictures via email rather than to peoples phones.
How do you actually determine what size to set your MMS image at? Wouldn't your service provider have a set size limit at which MMS messages can be sent at and also the recipients carrier would have a set size limit it can receive MMS at?
I am probably wrong but I always assumed this is why MMS images are downscaled so much
I can confirm it hasn't been fixed with the generic 2.2 rom, I reported this bug like 6months ago now, i gave them a detailed description and a how to reproduce it
HighSnobility said:
How do you actually determine what size to set your MMS image at? Wouldn't your service provider have a set size limit at which MMS messages can be sent at and also the recipients carrier would have a set size limit it can receive MMS at?
I am probably wrong but I always assumed this is why MMS images are downscaled so much
Click to expand...
Click to collapse
this has nothing to do with the operator, its a HTC mms bug, where its shrinking the image on the device side (because it forces it to be a slideshow, rather than just an image)
thedt said:
this has nothing to do with the operator, its a HTC mms bug, where its shrinking the image on the device side (because it forces it to be a slideshow, rather than just an image)
Click to expand...
Click to collapse
Oh okay cool thanks for the info, I just sent a MMS on froyo and it was 50KB so it didn't scale down so +1 from me. I couldn't find any specific information on MMS size for three mobile, but came across some size limits for international MMS which were around 100kb to 300kb.
HighSnobility said:
Oh okay cool thanks for the info, I just sent a MMS on froyo and it was 50KB so it didn't scale down so +1 from me. I couldn't find any specific information on MMS size for three mobile, but came across some size limits for international MMS which were around 100kb to 300kb.
Click to expand...
Click to collapse
UK general carrier limit (and I'm pretty sure three mobile falls under this too, but don't quote me on that) is 300kb per MMS message, if you press menu in the messaging app you can get to a mms size limit setting which you can set to 100, 200 or 300kb. Doing this makes no difference to what the device will do to the pictures, as it does indeed add the image as a slideshow. Last time I spoke to HTC they weren't sure if it was the fact it was a slideshow causing a problem, or whether it was the operators settings causing problems. I personally think the former is more likely, and there are no settings anywhere on the device to change the compressed picture size.
Also FYI, a 50kb picture is almost certainly compressed unless it was really really small in the first place. I take pictures of 1mb+ with my desire, haven't fiddled with any settings on the camera yet tho.
What I find more curious is that if it doesn't overly compress the pictures size on an o2 stock rom (read a few posts up), maybe its simply a setting hidden somewhere in the depths of android that HTC just haven't enabled.
I'll be calling HTC tomorrow and see if they have any ideas.
Click to expand...
Click to collapse
HTC wont do nothing as it is down the network i am afraid. o2 wanted me to send the phone back to them as they said it was faulty which of course i rubbish. It is soley down to the rom itself, there was a fix for other phones, someone patched the mms.apk but i could not get this to work.
I am waiting for madaco to release the new 2.2 stock rom in there kitchen so i can take off the htc messaging and put the stock android one back in to see if this is still resolved on this one. hopefully it will work otherwise i will just stick to the R6 rom i am running now as not got any problems with it and mms messages come through at full size.
Related
UPDATE: I've found a fix for this issue - AWESOME!
Just go to the Android Market and install the SMS Time Fix app by Matt Precious.
http://www.androlib.com/android.application.com-mattprecious-smsfix-pAFq.aspx
It works perfectly, and updates the time stamp on all messages to relfect PHONE time and not network time. HINT: Make sure the "Last Resort" option is checked in the settings and offset is set to zero. This little app now makes the Evo Messages app usable. Finally...
Hope this is helpful info
So, I've been reading and experiencing several issues with SMS timestamps on the Evo 4G.
It seems there are three distinct issues with SMS timestamps on the the Evo and I believe they all have the same root cause.
Issue 1: When roaming texts are received with the wrong time stamp, offset by several hours (typically 4 or 5 hours off). This causes them to not be threaded in the conversation correctly. Very annoying.
Issue 2: When receiving SMS messages on any network (Sprint or Roaming), the time stamp is off by an hour. The result is the same as Issue 1, but a less extreme example.
Issue 3: When texting back and forth in quick succession, SMS messages are not logged in the order in which they are received, and received text messages ALWAYS appear before sent text messages if they are sent during the same minute, regardless of which one was actually sent first. This is also very annoying.
I believe the root cause is that the native Sense UI messaging app is using the timestamp of the tower of each SMS rather than using the time stored on the phone. To prove this, if you use Handcent and set it to use "phone time" and ignore the tower time, it works perfectly. The thing is that I don't want to use Handcent and I want to use the native app. Is there a setting that can be tweaked to fix this? Has anyone talked to HTC or Sprint about the issue and is a fix in the works?
For such a major problem, I am surprised more people haven't come forward. It's a pretty significant bug...
Thanks,
Matt_TX.
Click to expand...
Click to collapse
I agree and its getting really annoying since it causes me to miss texts.
NM, too easy
Has anyone talked to Sprint or HTC about it? I am sure there HAS to be a fix in the works. The good news is that the native Froyo messaging app does not do this (as far as I can tell). I used a Nexus One on T-mobile and it doesn't occur. It appears to be using the phone's timestamp, as it should...
As long as HTC don't apply their "logic" (or lack thereof) over Froyo, it should be fixed soon.
I also can't believe that Sense UI stops the user from having more than one Exchange account. Android 2.1 (Eclair) does this by default. Why on earth would they remove it?
Anyway, back on topic... Please please post with your thoughts and discoveries around the SMS timestamp issue.
Thanks!
How is this related to development?
tkrechel said:
NM, too easy
Click to expand...
Click to collapse
I'm not sure what you mean by "NM, too easy". Can you explain or provide any insight. Please help if you can. For those of us with this issue, it's REALLY annoying. I apologize if the question is dumb and there is an easy fix.
I realize that some of you may not feel that it is related to development, but I disagree. For those geniuses out there that make ROM's, maybe there is some way to fix this with a setting or minor change in the Sense UI messaging app...
Additionally, there is no need to berate someone that's genuinely asking for help. It's obvious that this forum gets the most traffic, and it's obvious that the smartest "Evo User" minds are located here. I don't think there is any harm in reaching out for help, isn't that the purpose behind these forums
The samething was happening to me last night.
Sent From My HTC EVO 4G
nebenezer said:
How is this related to development?
Click to expand...
Click to collapse
Agreed. If its not happening with Handcent nor the AOSP apk, then its a direct HTC issue.
General Discussion. Also, probably not really that urgent.
./agree on all poins with OP.
I posted in Q&A about this same issues, with no replies 8(.
Anyway, I thought it was related to the modified prl that I installed. However it would do it even when I was on the stock prl.
Long story short, I called sprint and said I was having the issue. They said they were going to refresh something on their side, to wait 20 mins then power cycle the phone.
Did that and to my surprise it worked! Then yesterday I re-flashed a custom rom and the sms timestaps went all wonky. /sigh
suck it up and use handcent or chomp, they are overall better apps, just not as nice of a UI.
this has been a problem for quite some time. I've looked everywhere for a solution. This was a problem on winmo phones as well.
I switched to handcent and never looked back. Once you get it all customized, it's awesome.
davebu said:
suck it up and use handcent or chomp, they are overall better apps, just not as nice of a UI.
Click to expand...
Click to collapse
look at this guy.
handcent didn't work on my froyo rom, not sure about chomp, didn't try it.
at work i always have this problem, texts are recieved 5 hours into the future, whereas the ones i send are the correct time. occasionally ones they send are the correct time so i have to scroll up and down and it is very annoying.
not a fan of handcents pop up notifications, i guess i could turn em off.
guess i'll just 'suck it up'
regulator207 said:
this has been a problem for quite some time. I've looked everywhere for a solution. This was a problem on winmo phones as well.
I switched to handcent and never looked back. Once you get it all customized, it's awesome.
Click to expand...
Click to collapse
yup, had the same problem on my old HTC Diamond with Sense/TF3d on it.
Updated First Post...
Ok all this is a cry for help from all users and people helping with the MIUI port...
It's also a cry for help TO all users and dev's who have worked on, altered, modded or otherwise, the original Chinese MIUI Rom for what ever phone system you did the work on.
Our Beloved EVO can not RECIEVE MMS messages.
the message starts to download and sometimes instantly says "error downloading file" (or attachment i forget) or it can go as long as 30 seconds and then error out.
The messages do get sent to the Sprint picture message site, or email if you sent it to an email instead of a ph. #
At first Sending did not work but bnice (and maybe others) got it working.
MMS SEND is confirmed working, but receiving does not.
Aside form a complete 100% decompile of the rom i do not think anything has not been covered but i am no android dev, god no, just a lover of the rom and bnice's great work.
bnice kind of took over where IncredibleDoes started and has done a knockout job of getting near everything to work, but this MMS receive thing has got everyone stumped.
apn's have been swapped, examined, cross examined.
apk files have been swapped, examined and cross examined
yet nothing seems to be working.
to myself and a few others it feels like an authentication issue. sort of like when something is trying to gain authentication to a site or process, it may bomb out right away, others it might take a bit. all the while it looks like its doing something but really isnt.
I have observed via searches, other phones, be it MIUI or other rom's, not able to receive MMS messages. even stock phones right from the vendor had issues and it was fixed with an OTA fix.
PLEASE--- if you had a phone or rom that could not receive MMS messages we need your help in finding out what is causing this issue on the MIUI ROM.
each of us love different rom's, dev's, them's and phones, but there is one rom, aside from CM6 (and derivatives of said rom) that has gained quite the following across many phone platforms, and i feel is undeniably unique in every way, even down to the multitouch icon moving & screen flipping, its unique.
Other phone dev's with Verizon (for example) have gotten MMS receive working, but Verizon uses a different method I understand, for MMS send/receive and that method does not work on the EVO/Sprint.
if you think you can help or want to help or have any ideas please ask here or contact bnice directly or via the MIUI thread HERE . grab the rom, flash her, and see what you can make of the issue.
logcat does not work out of the gates, and others have said alogcat does not work either, but i have not tried yet since 1.23 was released.
Thanks in advance everyone, lets get MIUI up to speed with the other fabulous roms available for our EVO!
- V
*** Just to Clarify whats happening.
I reflashed 1.23 again this morning and sent myself a message from gmail and the MMS header does appear on the phone, with the download button available.
when you click download, the button either comes right back like it hickuped and didnt download, or if you hit it again, or again and again, the mms message may just sit there for seconds, to minutes saying "downloading"
but infact no error message popped up.
Thread moved to Q&A.
Ok... I believe this is the rom that came with the hero when it first came out and had the same mms problem where that download button would appear but would fail to download.. Sprint fixed it with ota (second link)
http://forum.xda-developers.com/showpost.php?p=4747794&postcount=1
And I believe this is the first ota maintenance that had the mms pic mail fix
http://forum.xda-developers.com/showpost.php?p=5242116&postcount=1
I got all this from here... So if you need to dig more go here...
[http://forum.xda-developers.com/wiki/index.php?title=CDMA_Hero_ROMs
Hope this helps... I think this might be a good thing to look into.. Cause the hero had same problem... Sending mms was perfectly fine... But receive was broken.. Text would come In... But wouldn't download.. Even clicking download button would result in download error...
Sprint fixed the problem.. This sounds exactly the same issue we are having... I am no dev so please just have a quick look... Thanks
Sent from my PC36100 using XDA App
hi guys,
Just noticed last night, my desire hd seems to be really slow on the uptake to check for new sms messqges, and when it foes receive some, it receives them after newer messages that he contact has sent. Would this be a software problem, or is it a problem with my signal strength and the fact I had mobile data on at that point? If it helps, I was only getting strength enough to use gprs, not even edge.
Cheers in advance
Sent from my Desire HD using XDA App
I had the same problem with my HD2, and wrote to HTC about it. They said that I should turn off time sync in settings gsm/umts.. and it works
Oh, wow. No clue that it would've been that. Cheers for that, will hopefully see a difference now.
(and can any android owners just confirm that this would be the setting under Settings>Date & Time>Automatic (Use network-provided values), please?)
Skull Drome said:
Oh, wow. No clue that it would've been that. Cheers for that, will hopefully see a difference now.
(and can any android owners just confirm that this would be the setting under Settings>Date & Time>Automatic (Use network-provided values), please?)
Click to expand...
Click to collapse
It cant be.
I have automatic time in Data & Time unchecked but still getting wrong order if two messages have the same hour and minuts. This is the problem of HTC sense and probably can not be corrected without their update.
Cartier23 said:
It cant be.
Click to expand...
Click to collapse
I second that, I checked it off and still the incoming txts are dated 5 hrs earlier than my local time.
I called HTC customer service and they assured that the issue is with the cell tower, it sends the message to my device dated 5 hrs earlier
( in other words its the Carrier's fault ).
So, I called Rogers and their Rep. notified me that its a well known issue with android and was addressed with the 2.2 update for rogers devices. ( My DHD is Telus branded )
Then, I called Telus and they basically told me to to stick my phone into the area where the sun don't shine
( The rep did tell me that she had no Telus customers reporting this issue for this device )
Thus, according to my logic, HTC will issue a fix for this only if Telus customers start receiving their incoming txts stamped 5 hrs earlier
It Works for me
Mine was doing exactly the same as yours I checked and saw that my network's times were ten minutes ahead of the actual time, so messages you sent, your phone says you sent it 10 minutes after you did, so when your phone receives messages, it puts them before chronologically as it records it by the phone time...very odd ...But yes, I disabled it and set the time myself to the actual one, and the messages corrected themselves. Very helpful, thank you
I had this issue too, but using a 3rd party messaging app like GoSMS did the trick for me. I set the messaged to 'order chronologically' instead of 'ordered by time'.
Search SMS Time Fix in the market (icon is a bandaid)
install it, set it to active (checkbox)
and select adjustment method as the 4th option "Use Phone's Time"
problem solved, and it doesnt screw up any apps that uses time zone data.
This behavior appeared after i applied the official 2.3 RUU on my desire.
Can someone confirm this problem?
Any ideas on how to solve it?
Sent from my HTC Desire using XDA App
Have you contacted Vodafone/searched their help pages to check that you have the correct MMS settings (the upgrade may have wiped the settings, especially if your phone was branded)? If not, they would be a good place to start - more often than not, they can send the settings to your phone, for you.
The only problem with mms i have had is when the picture size is too much?! Even though my settings have a max of like 2mb it still would not send, but after reducing the image to like 300kb it worked?
Not a proper fix but i'm curious, because it would say sending for hours but never work
Greets,
I am a long time ARHD user, I would say of beginner to intermediate skill level. I can operate fastboot, adb competently and unpack a rom. I would try to post this question in the ICJ thread but I still don't have enough posts, woe is me
I was using ARHD, enjoyed using it for the most part. Unfortunately, Android 4.1.1 is annoyingly out of date compared to another device of mine, my Nexus 7. I made the jump to ICJ 3.7 on my HOX, I love it so far! Save for a few nagging issues, it's been a great rom.
I am unable to send photos using MMS. It just sits in the window "Sending"... indefinitely. My first and only hunch is that there's no process within the stock Messaging App that auto compresses photos. Am I missing something here? It seems like it's trying to send a 1.4MB+ file without recompressing, ARHD did this for me, but is that a Sense feature?
The other annoying issue I am having which I have seen in the ICJ thread reported by a number of other users, the Hangouts app when attempting to join a video hangout crashes when starting. I am willing to furnish someone with logs if told how.
Cheers!
Have you tried selecting your APN in the settings yet?
tomascus said:
Have you tried selecting your APN in the settings yet?
Click to expand...
Click to collapse
Hi, my APN was already selected, the information contained within for my provider (Telus) is correct. I can receive MMS msgs fine, same with SMS, my issue seems to be just on the mms end.