Develop Bugs

Softbank: Access Internet *99# not working with WM6?

I am using a O2 Trion in Japan with a Softbank SIMCard. Just flashed a WM6 ROM and found that the Access Internet connection via *99# does not work anymore. Anybody has experienced this?
Thanx.

chainbolt said:
I am using a O2 Trion in Japan with a Softbank SIMCard. Just flashed a WM6 ROM and found that the Access Internet connection via *99# does not work anymore. Anybody has experienced this?
Thanx.
Click to expand...
Click to collapse
yeah, it's much better now; go to internet sharing and select USB then activate; it automatically connects, and what's more, your computer recognised the Hermes like it's a LAN card so you just go straight ahead and browse.

Olipro said:
yeah, it's much better now; go to internet sharing and select USB then activate; it automatically connects, and what's more, your computer recognised the Hermes like it's a LAN card so you just go straight ahead and browse.
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Click to collapse
Sorry, I think I was not clear enough with my problem. The GPRS connection does not work anymore. It does not connect, respectively the connection is terminated after a second with the message "the remote party has ended this connection". That never happened with WM5.

chainbolt said:
Sorry, I think I was not clear enough with my problem. The GPRS connection does not work anymore. It does not connect, respectively the connection is terminated after a second with the message "the remote party has ended this connection". That never happened with WM5.
Click to expand...
Click to collapse
do a soft reset, see if it comes back.

Olipro said:
do a soft reset, see if it comes back.
Click to expand...
Click to collapse
I am trying since half a day. Re-flashed twice. Even called Softbank. No way. It's strange: All other functions work like charm. I am using XDA Live v0.20

Could you please describe exactly how you are trying to access the internet. In WM6 yo do NOT use *99#. I am not sure, but from what you are saying I get the feeling that you are still uing this method.
chainbolt said:
I am trying since half a day. Re-flashed twice. Even called Softbank. No way. It's strange: All other functions work like charm. I am using XDA Live v0.20
Click to expand...
Click to collapse

nispen said:
Could you please describe exactly how you are trying to access the internet. In WM6 yo do NOT use *99#. I am not sure, but from what you are saying I get the feeling that you are still uing this method.
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Click to collapse
Yes, indeed, maybe this is my mistake. I have a Softbank simcard, but I am neither using their X0HT nor their Japanese ROM. Until now I used "Site Direct".
As this seems not availbale anymore from 1 April for non-Softbank ROM user, I thought I can use the "Access Internet" service via *99# instead. Is there any other way?

You dont need to dial up. You simply get the operators APN (access point) and any required username and password and create a new Cellular Line (GPRS, 3G) connection.

unwired4 said:
You dont need to dial up. You simply get the operators APN (access point) and any required username and password and create a new Cellular Line (GPRS, 3G) connection.
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Click to collapse
"*99#" is NOT the dial up service. It's the GPRS connection to access their "Access Internet" service:
Access point: *99#
Username: [email protected]
Password: softbank
That is the way I have been using WM5 since more than half a year. And this does not work with WM6. It works, but the connection is interrupted after a second.
They of course also offer a dial up service, but that's a different set up.

Aparently SOFTBANK are very choosy about their accesspoint. Their gateway checks the user agent. Do a search on here for softbank GPRS access.

unwired4 said:
Aparently SOFTBANK are very choosy about their accesspoint. Their gateway checks the user agent. Do a search on here for softbank GPRS access.
Click to expand...
Click to collapse
will do so at the double.

chainbolt said:
will do so at the double.
Click to expand...
Click to collapse
with a negative result.

Getting confused.
If you want to browse or send e-mail FROM the phone itself you do not need to enter *99# etc, only the APN address. You enter the *99# ON YOUR LAPTOP, if you are using the phone as a modem.
What exactly is the problem? Can you not browse the net on the phone itself (if you use PIE, can you surf the net)? Or can you not access the net from your laptop using the phone as a modem? I understood the latter to be the case.
If you CAN surf on the phone itself, but NOT on your latop using the phone as a modem, then the solution SHOULD be simple. In WM6 the function where the phone acts as a modem (DUN) no longer exists. So exit *99# crap. Forget it. If you try to use that, it wont work.
Instead, do the following. In programs, start INTERNET SHARING. Set the connection to USB. Then click connect. The phone should now connect to the internet. Next plug in your USB cable into the laptop. The laptop should now recognize a new network card (a Windows Mobile Internet Sharing Device) and use it to access the net. No more *99#.
It should work. I am posting this using my phone as a Windows Mobile Internet Sharing Device (yep) right now.
chainbolt said:
Yes, indeed, maybe this is my mistake. I have a Softbank simcard, but I am neither using their X0HT nor their Japanese ROM. Until now I used "Site Direct".
As this seems not availbale anymore from 1 April for non-Softbank ROM user, I thought I can use the "Access Internet" service via *99# instead. Is there any other way?
Click to expand...
Click to collapse

nispen said:
If you want to browse or send e-mail FROM the phone itself you do not need to enter *99# etc, only the APN address.
Click to expand...
Click to collapse
According to my carrier *99# is the APN, that's the problme I am trying to describe.
http://mb.softbank.jp/mb/en/service/data/communication/sb3g_v8/index.html
And it always worked this way with WM5.

Sorry man, can't help.
Weird APN name. Usually that *99# string (and all kinds of variants like *99*1#) is a "phone number" you enter when using the phone as a modem, not the name of an APN. Hence my confusion.
I did stumble across some threads on accessing Softbank --- one of them was called how to access SOftbank without cooking a ROM. Have you seen those?
Anyway, good luck.
chainbolt said:
According to my carrier *99# is the APN, that's the problme I am trying to describe.
http://mb.softbank.jp/mb/en/service/data/communication/sb3g_v8/index.html
And it always worked this way with WM5.
Click to expand...
Click to collapse

I'm having this same problem with my TomTom 910. It can't establish and internet connection, but can connect to my handset.

Are you on Softbank too?
Have you tried deleting all connection info, doing a soft reset, recreating your connection, doing a soft reset?
I remember that my phone refused to connect to the net once, and when I checked my connection settings (APN etc) all was OK. Yet it refused to connect, no mail, no browsing, nothing. Whenever the phone tried to go online I refused some kind of error message that the connection was closed or dropped or whatever. In the end, I just went in to Start - Settings - Connections, deleted the connection, did a soft reset and then recreated the connection. I entered the exact same APN as before but his time, mysteriously, the phone could establish connection again.
trapper said:
I'm having this same problem with my TomTom 910. It can't establish and internet connection, but can connect to my handset.
Click to expand...
Click to collapse

this worked for me on my treo 750v
Access point: softbank
Username: [email protected]
Password: softbank
i can surf the web via PIE, download emails via pocket outlook, sync avantgo content using these settings connecting to SB's GPRS APN.
What i have not figured out is how to send outgoing mails via pocket look using the above connection. I seem to get a returned mail all the time. Driving me nuts.

chainbolt said:
According to my carrier *99# is the APN, that's the problme I am trying to describe.
http://mb.softbank.jp/mb/en/service/data/communication/sb3g_v8/index.html
And it always worked this way with WM5.
Click to expand...
Click to collapse
The link above is for softbank mobile communications which is using your phone as a modem for a PC or other device. Not for browsing from the phone. There is a whole thread on this form for how to setup your device post 1 April when they changed the access point password.

chainbolt said:
Yes, indeed, maybe this is my mistake. I have a Softbank simcard, but I am neither using their X0HT nor their Japanese ROM. Until now I used "Site Direct".
As this seems not availbale anymore from 1 April for non-Softbank ROM user, I thought I can use the "Access Internet" service via *99# instead. Is there any other way?
Click to expand...
Click to collapse
This is a Hermes WM6 thread. Do you have a Hermes device? If so, there are CAB files you can use to automatically populate the Softbank APN information to your Hermes.

Cannot connect EDGE problem.

Hi Friends!
Now seems that I have a serious problem, my Diamond still with the "Cannot connect" problem, displaying the following message in any data transfer attempt:
"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."
It started just after updating from TLR2 to TLR3 ROM and Unsigned Hard SPL from OliNex, where radio version also changed.
Before that everything was working nice but now I have nice voice and WIFI quality, GPS and SMS are working as it should, but no GPRS/EDGE data connection.
Ive checked the connection settings lots of times, tried all RADIO versions and reflashed the following ROMs with the following Claro (Brazil) connection settings:
Settings > Connections > Connections > My ISP
APN: claro.com.br
User: claro
Pass: claro
Proxy settings: Only first box checked.
Tried setting network band manually for GSM, PAP and CHAP authentication, enabled and disabled HSDPA without success.
ROMs flashed for tests:
- RUU_Diamond_HTC_Europe_1.35.401.3_Radio_Signed_Diamond_52.26.25.09_0.93.25.26_Ship
- RUU_Diamond_HTC_WWE_1.37.871.3_Radio_Signed_Diamond_52.26a.25.09_1.00.25.03_Ship
- RUU_Diamond_HTC_WWE-ME_1.93.456.2_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship
- tlr-diamond-2.08.07.01
- tlr-diamond-3.08.07.16
The same SIM card works perfectly in another cell phone, so I think it isnt the problem as shouldnt be with operator CLARO, here in Brazil.
Ive noticed, doing some internet search, that this problem used to happen in other HTC models, but I couldnt figure a way to solve the problem or what were its true origin.
I really need some help with this issue, since data transfer is very important to me.
Tnx in advance for your attention and help!

Alfatag said:
Hi Friends!
Now seems that I have a serious problem, my Diamond still with the "Cannot connect" problem, displaying the following message in any data transfer attempt:
"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."
It started just after updating from TLR2 to TLR3 ROM and Unsigned Hard SPL from OliNex, where radio version also changed.
Before that everything was working nice but now I have nice voice and WIFI quality, GPS and SMS are working as it should, but no GPRS/EDGE data connection.
Ive checked the connection settings lots of times, tried all RADIO versions and reflashed the following ROMs with the following Claro (Brazil) connection settings:
Settings > Connections > Connections > My ISP
APN: claro.com.br
User: claro
Pass: claro
Proxy settings: Only first box checked.
Tried setting network band manually for GSM, PAP and CHAP authentication, enabled and disabled HSDPA without success.
ROMs flashed for tests:
- RUU_Diamond_HTC_Europe_1.35.401.3_Radio_Signed_Diamond_52.26.25.09_0.93.25.26_Ship
- RUU_Diamond_HTC_WWE_1.37.871.3_Radio_Signed_Diamond_52.26a.25.09_1.00.25.03_Ship
- RUU_Diamond_HTC_WWE-ME_1.93.456.2_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship
- tlr-diamond-2.08.07.01
- tlr-diamond-3.08.07.16
The same SIM card works perfectly in another cell phone, so I think it isnt the problem as shouldnt be with operator CLARO, here in Brazil.
Ive noticed, doing some internet search, that this problem used to happen in other HTC models, but I couldnt figure a way to solve the problem or what were its true origin.
I really need some help with this issue, since data transfer is very important to me.
Tnx in advance for your attention and help!
Click to expand...
Click to collapse
Some news:
Finally Ive discovered that my Daiamond is from Honk Kong after searching its part number.
I downloaded the RUU_Diamond_hTC_Asia_HK_WWE_1.93.831.1 ROM and got a surprise that it now have the Claro, and other operators from Brazil, connection settings in HTC Connection Setup, so the connection settings itself shouldnt be the issue.
The "cannot connect" problem persists...
I should donate to someone that can help me solve this problem, since I dont have any more hints to solve it...
Tnx!
Alfatag

Any settings in your Proxy settings field?

Laubscherc said:
Any settings in your Proxy settings field?
Click to expand...
Click to collapse
Hi Laubscherc;
Double checked that too, even in automatic settings from "HTC Connection Settings Tool"
Anyone knows if there is any way to make any kind of log or debug to see while it tries to connect?

I think Im getting some hint about my problem with EDGE/GPRS connection. Ive entered field test mode by dialing *#*#364#*#* and in the Group GPRS / E-GPRS I can see some fields displaying 255: <Unknown> parameter.
Some of the fields are RLC: Uplink Coding Scheme, RLC: Downlink Code Scheme, MAC mode and others.
I think it should display the settings to work with my operator, but the question is why they arent filled and how to correct this? There some kind of editor for those settings?

alfatag i have exactly the same problem as you.. and as you too don't know how to figure it out. Allready posted a thread here as you did, but nobody helped. I hope some one who know a lot about the subject can help us. At least is better now, i was thinking i was the only one who have such a big problem. ^^
If u want to, add me on msn = [email protected]
BYE

Same problem with Edge Connection
I´m facing the same problem. Have someone resolved this issue? I´m using the Claro operator too.

02 UK 3G - How ??

Just setting my phone up after moving from a Nokia N95 8GB
I'm on 02 Pay as You Go Text & Web
£10.00 per month
300 Texts & Unlimited Web
Using the setting as supplied (02 bought phone) I get a 'H' in the status bar, but no 3G and no data throughput at all.
It does appear to be trying I get the up/down arrows but nothing else...
I can't view any web pages or access anything...
The nokia worked fine at 3G.
Any Ideas ?
Thanks

go to settings, choose wireless and networks.
after that choose mobile networks (not mobile network).
choose Access Point Names then choose O2 MOBILE WEB.
change APN into payandgo.o2.co.uk
DONE

Thanks for the reply.. but that hasn't worked.. I keep getting connection failed.
My Settings are:
Name: 02 Mobile Web
APN: payandgo.o2.co.uk
Proxy: Not Set
Port: Not Set
Username: mobileweb
Password: password
MCC: 234
MNC: 10
Nothing else is set. !!

The username needs to be "payandgo" for pay and go

On my Nokia it was mobileweb !!
I'll try that and post back !

The generic setting on the phone connect me with GRPS, but not 3G.

Just had a web chat with 02 - God help Me !
My sim works fine in my N95 8GB I get a solid 3G signal anywhere in my house.
In the Desire I only get 'H'.. no '3G'.
O2 have said their network my not support PAYG 3G on the Desire
Any suggestions what I can try ! ?

lol having your handset display a H rather than 3G is better trust me
I'm with O2, on 3G you only get 384KBit/s on H(HSUPA) you will receive 3-4MBit/s
The icons on O2 will change from H->3G->E->G depending on your signal.

Thank.. But U get no data throughput at all.
Making it useless.
How do I get internet access on this ? Without using Wireless !

Set up a new APN with:
Name: [whatever you like...]
APN: payandgo.o2.co.uk
and don't fill in the rest.
Also make sure Settings>Wireless & networks>Mobile networks>Network mode is set to GSM/WCDMA auto or WCDMA only. If that still doesn't work I'd be leaning towards a local network issue, etc.

albert_htc said:
Using the setting as supplied (02 bought phone) I get a 'H' in the status bar, but no 3G and no data throughput at all.
Click to expand...
Click to collapse
You refer to 2 "problems" but in reality you only have 1 and that is that you are not getting any data through!
H is faster than 3G as someone else mentioned. It is 3.5G so if you get that you should be happy!
Your data issue is an APN issue. I have had a similar problem with MMS. It was only after 7 calls to O2 and speaking with a number of phone monkeys that I managed to get it working.
I would suggest you persist!!

I've reset the phone.
and I'm back to square one !
G connects and works slowly. H connects but no data.
Any ideas ? before I give up and send it back !
dialling *#*#INFO#*#* Shows the phone has conencted, but it fails a ping test.
(on a strange not this also shows a mobile number that isn't mine !)
Thanks

I have/had some O2 PAYT sim cards which say '2G' on the packaging. These, as I recall, would not connect to the 3G network at all, or at least they would, then seconds later they'd drop back off the 2G, regardless of the phone, so once 3G coverage became widespread I'd have to lock the phone to 2G to get it to work properly.
That said, I've been on contract for a long time now, and the only PAYG sims I ever use are Orange ones (Orange Wednesdays ) so I've no idea if any of their SIMs will still do that, or if indeed that is your problem, but I thought I'd chuck it in as food for thought. Have you tried an O2 PAYG sim that originally came with a 3G phone?

update...
called in at my local O2 shop and they gave me a new sim card advising it would take 24/48 hours for my account to be moved to the new card.
1 hour later my new sim is working. Sat on the prom accessing web via 3G
Came home, connects to 3G no throughput
Just been out for a drive, 3G works 5 - 10 minutes away from my house, but not at home or in between !
I Will try a few other areas, may be my 'cell' is having issues.
When I had a working connection I checked the 'testing' menu and noted the LAC & CID, they are different from the one at home.
(not sure if this means anything as I don't know the area a cell covers)
Is there anyway to find out what cells are in my area ?
When it fails the testing menu shows:
Ping ipAddr: Fail: IP addr not reachable
Ping Hostname(www.google.com):Fail: Host unreachable
HTTP Client test: Fail: IOException
Anyone know what the IOException is about ?
Thanks

hmm, maybe your sim is not compatible with hsdpa, I think some sims can only go as fast as 3g

should have said, connected at H at on the prom !
Not to sure what's going on, but this is a new sim.

The cell tower in your area is probably having problems. Give it 24 hours and if the problem persists, call O2 again.

Yea even I have that issue on T-Mobile and O2, the cell tower can have problems and 3G will have no data throughput what-so-ever but 2G will.

O2 servers Down
I am was having a similar problem my o2 internet connection it was going off for hours then coming back on, it was fine before i had no problem.
So I gave o2 a call and they said that they were having problems with there server and it was temporarily down and should be fixed soon, I am on o2 sim only plan hope this helps.
Also do a o2 coverage check :
http://www.webmap.o2.co.uk/

Thanks
I'll see how things go over the next couple of days !

cm9 alpha3 no data network

hi im trying cm9 alpha3 and it seems great juat one problem i can make calls send messages but no internet, it works fine on wireless but not on the mobile network.
any help??
im on virgin in the uk
many thanks
alex

same here...returned to GB because of this

You may have to manually enter your mobile network settings, go to virgin mobiles website and search for manual settings in support section.
I'm with T-Mobile UK and data works perfect.
Good luck to you, and if you sort it, report back how you solved the issue.

I have set correct APN settings and when I enable data, E appears above signal indicator but it is grey which means no internet access ( blue is internet access)

network settings most likely... im on 3UK and no network problems here....although i have found that a few location based apps dont work...

yes i got it working the apn setting were from t-mobile which virgin shares their signal, manually enterted virgins and hey presto it works thanks for the help

maxx11111 said:
yes i got it working the apn setting were from t-mobile which virgin shares their signal, manually enterted virgins and hey presto it works thanks for the help
Click to expand...
Click to collapse
DO well...but be warned i have found that incoming calls are instantly diverted and some gps based apps dont load...

APN Error?
Whenever I enter APN settings and save it, nothing happens. Nothing pops up in the APN menu.

Tethering problem.

Hi guys.I've wanted to ask is someone having problems with the internet sharing on the HTC 8S?
I have this phone almost a year and in the first few months it was working all fine but since then i can't manage to share the internet over it.
It is enabling like it should and all the devices are connecting to it without no problem, just can't go to the net.
Can someone give me an advice where could be the problem?
Thanks.
Sent from my Windows Phone 8S by HTC using XDA Windows Phone 7 App

Check setting of internet APN. Suddenly, mine has been changed to wap APN. Changing back to internet (no user and password, no proxy, etc.) solved this issue for me.

trizzo said:
Check setting of internet APN. Suddenly, mine has been changed to wap APN. Changing back to internet (no user and password, no proxy, etc.) solved this issue for me.
Click to expand...
Click to collapse
When i put "internet" on the APN field i don`t even have a connection on my phone.When everything is left blank like it was in the first place i have the problem with no tethering.So this is not working for me.Lucky you.

cevi said:
When i put "internet" on the APN field i don`t even have a connection on my phone.When everything is left blank like it was in the first place i have the problem with no tethering.So this is not working for me.Lucky you.
Click to expand...
Click to collapse
Tethering should only work if proper APN setup is done. If these setting are empty (as you said), then tethering cannot work. That is my experience, too. Check which APN you are subscribed to, or which APN does your operator use for internet access.

Unfortunately my operator currently does not have support for my HTC 8S for the APN's.I'm stuck with no setting's at this moment.All the fields are blank and everything is working just fine only no tethering.Can I somehow copy the setting's from my friends Galaxy S3 who has tethering option and it's on the same operator?
Sent from my Windows Phone 8S by HTC using Tapatalk

cevi said:
Unfortunately my operator currently does not have support for my HTC 8S for the APN's.I'm stuck with no setting's at this moment.All the fields are blank and everything is working just fine only no tethering.Can I somehow copy the setting's from my friends Galaxy S3 who has tethering option and it's on the same operator?
Sent from my Windows Phone 8S by HTC using Tapatalk
Click to expand...
Click to collapse
You only need to put APN name, usually "internet" is used for internet access.

Ok i think i fix it now.I will try later with my PC at home and see if it can connect too.I've tried with another android device and it has connected without a problem.The problem was in the apn parameters given from my Operator.I've found them on another site and it looks like these are the correct ones.Anyway thank you a lot for your efforts.
If i have any further problem's I'll post it again.
Take care.
Sent from my Windows Phone 8S by HTC using Tapatalk