Cannot connect EDGE problem. - Touch Diamond, MDA Compact IV ROM Development

Hi Friends!
Now seems that I have a serious problem, my Diamond still with the "Cannot connect" problem, displaying the following message in any data transfer attempt:
"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."
It started just after updating from TLR2 to TLR3 ROM and Unsigned Hard SPL from OliNex, where radio version also changed.
Before that everything was working nice but now I have nice voice and WIFI quality, GPS and SMS are working as it should, but no GPRS/EDGE data connection.
Ive checked the connection settings lots of times, tried all RADIO versions and reflashed the following ROMs with the following Claro (Brazil) connection settings:
Settings > Connections > Connections > My ISP
APN: claro.com.br
User: claro
Pass: claro
Proxy settings: Only first box checked.
Tried setting network band manually for GSM, PAP and CHAP authentication, enabled and disabled HSDPA without success.
ROMs flashed for tests:
- RUU_Diamond_HTC_Europe_1.35.401.3_Radio_Signed_Diamond_52.26.25.09_0.93.25.26_Ship
- RUU_Diamond_HTC_WWE_1.37.871.3_Radio_Signed_Diamond_52.26a.25.09_1.00.25.03_Ship
- RUU_Diamond_HTC_WWE-ME_1.93.456.2_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship
- tlr-diamond-2.08.07.01
- tlr-diamond-3.08.07.16
The same SIM card works perfectly in another cell phone, so I think it isnt the problem as shouldnt be with operator CLARO, here in Brazil.
Ive noticed, doing some internet search, that this problem used to happen in other HTC models, but I couldnt figure a way to solve the problem or what were its true origin.
I really need some help with this issue, since data transfer is very important to me.
Tnx in advance for your attention and help!

Alfatag said:
Hi Friends!
Now seems that I have a serious problem, my Diamond still with the "Cannot connect" problem, displaying the following message in any data transfer attempt:
"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."
It started just after updating from TLR2 to TLR3 ROM and Unsigned Hard SPL from OliNex, where radio version also changed.
Before that everything was working nice but now I have nice voice and WIFI quality, GPS and SMS are working as it should, but no GPRS/EDGE data connection.
Ive checked the connection settings lots of times, tried all RADIO versions and reflashed the following ROMs with the following Claro (Brazil) connection settings:
Settings > Connections > Connections > My ISP
APN: claro.com.br
User: claro
Pass: claro
Proxy settings: Only first box checked.
Tried setting network band manually for GSM, PAP and CHAP authentication, enabled and disabled HSDPA without success.
ROMs flashed for tests:
- RUU_Diamond_HTC_Europe_1.35.401.3_Radio_Signed_Diamond_52.26.25.09_0.93.25.26_Ship
- RUU_Diamond_HTC_WWE_1.37.871.3_Radio_Signed_Diamond_52.26a.25.09_1.00.25.03_Ship
- RUU_Diamond_HTC_WWE-ME_1.93.456.2_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship
- tlr-diamond-2.08.07.01
- tlr-diamond-3.08.07.16
The same SIM card works perfectly in another cell phone, so I think it isnt the problem as shouldnt be with operator CLARO, here in Brazil.
Ive noticed, doing some internet search, that this problem used to happen in other HTC models, but I couldnt figure a way to solve the problem or what were its true origin.
I really need some help with this issue, since data transfer is very important to me.
Tnx in advance for your attention and help!
Click to expand...
Click to collapse
Some news:
Finally Ive discovered that my Daiamond is from Honk Kong after searching its part number.
I downloaded the RUU_Diamond_hTC_Asia_HK_WWE_1.93.831.1 ROM and got a surprise that it now have the Claro, and other operators from Brazil, connection settings in HTC Connection Setup, so the connection settings itself shouldnt be the issue.
The "cannot connect" problem persists...
I should donate to someone that can help me solve this problem, since I dont have any more hints to solve it...
Tnx!
Alfatag

Any settings in your Proxy settings field?

Laubscherc said:
Any settings in your Proxy settings field?
Click to expand...
Click to collapse
Hi Laubscherc;
Double checked that too, even in automatic settings from "HTC Connection Settings Tool"
Anyone knows if there is any way to make any kind of log or debug to see while it tries to connect?

I think Im getting some hint about my problem with EDGE/GPRS connection. Ive entered field test mode by dialing *#*#364#*#* and in the Group GPRS / E-GPRS I can see some fields displaying 255: <Unknown> parameter.
Some of the fields are RLC: Uplink Coding Scheme, RLC: Downlink Code Scheme, MAC mode and others.
I think it should display the settings to work with my operator, but the question is why they arent filled and how to correct this? There some kind of editor for those settings?

alfatag i have exactly the same problem as you.. and as you too don't know how to figure it out. Allready posted a thread here as you did, but nobody helped. I hope some one who know a lot about the subject can help us. At least is better now, i was thinking i was the only one who have such a big problem. ^^
If u want to, add me on msn = [email protected]
BYE

Same problem with Edge Connection
I´m facing the same problem. Have someone resolved this issue? I´m using the Claro operator too.

Related

All those still having problems with WLM

After extensive serching through the forum and the Wiki i was stumped as to why WLM was failing to sync.
all i could find were people asking if anyone new what the problem was and a whole load of replies that suggested they serched for the answer. The problem being there isn't (as far as i can tell) an actual answer to this issue.
This was my issue.
I upgraded to the newest version of LVSW and i couldn't get WLM to sync, it kept on saying that there was a problem with the service or i have not got good enough reception. this was incorrect as could use IE without a problem.
Many people said that this was because the Beta had expired..which it of course had, so i tried all the new versions, stand alone that LVSW posted with his new ROM, Tried BE 2.0 with the built in version. all with the same result. NOTHING!!!
Now i have found the problem i had and i hope that it will help with others problems
I used to put in my GPRS settings manually, but i decided to download a .cab file with the T-Mobile UK settings. and this was the problem. it was adding a proxy to the connection.
To rectify the situation i deleted the connection and put it back manually with the Following Settings.
Connection Name : T-Mobile GPRS
Access Point: general.t-mobile.uk
User: user
Password: one2one
and nothing else. (these are the only setting T-mobile CS gave me)
I now have a working copy of the new Messenger (No contact duplication) on my Vario II.
I hope this rather long winded post will be of help to some of you on the forum.
B
Yes I found this also. I kept getting the Out of range error message.
However, it's fine to have a proxy on Orange UK and is actually required for the 3G connection. The problem I had was with Active Sync - it kept adding my corporate proxy server name to the GPRS settings. Removing them allowed WLM to connect first time!
eaglesrest said:
However, it's fine to have a proxy on Orange UK and is actually required for the 3G connection.
Click to expand...
Click to collapse
Eh? Are you sure? Seems plenty of people on here using Orange without a proxy set....
Just wondering, as I had been having problems, but not now, and I do have a proxy set, but ONLY in the WAP connection, not Orange Internet connection. Hmmm....
allanbeth said:
I used to put in my GPRS settings manually, but i decided to download a .cab file with the T-Mobile UK settings. and this was the problem. it was adding a proxy to the connection.
B
Click to expand...
Click to collapse
There were problems with the first t-mob uk cab posted, but someone put up a fixed version later on that I use without issues. Look about half way through in the UK operator cabs thread.
T-mob apparently use a transparent proxy, so no settings required.

Windows Live Messenger vs TMobile settings

Installed the Black Satin rom today - amazing btw! - and I've been wrestling with WLM all day. It did work at first but then stopped completely saying I was in an area with bad data coverage. ALthough I'm getting full H and 3G speeds.
After a hard reset, I tried WLM using wireless before I applied to Tmob settings and again, it worked perfectly. Drop Tmob back on and it dies again.
Anyone had this before and does anyone know of a workaround so I can have my 3G and WLM on the same handset.
Many thanks and keep up the good work. There's enough cabs on here to keep me entertained for days!!!
D-Jac
Just a quick question, are you putting in the T-Mobile settings manually, or via a CAB from here? I know most of the early CABs had a proxy hard-coded into them that could be causing problems. Let us know what country you're from and I'm sure someone'll be kind enough to give you the settings to put in. If it's UK, then:
Start > Settings > Connections > Connections
Advanced tab > Select Networks
New > Name it T-Mobile Internet and then click on the Modem tab
New > Name it T-Mobile Internet and select Cellular Line (3G)
Next > Access point is general.t-mobile.uk
Next > Finish
OK back outa few times and you're done.
Like I said, if it's not UK, this won't work! Also, if the problem isn't related to this - sorry!
Yeah, I added my T-Mob UK settings via the HTC tool that does it via ActiveSync. It added in an HTTP proxy that I couldn't delete. Strange, 'cos when I bought my Vario II it had no proxy defined.
When the proxy was there I could not access WLM. When I used a different CAB to re-add the settings, I could.
However, Agile Messenger still won't connect at all to AIM or MSN. Gawd knows why?!
Sorry - yes, I'm on T-mobile UK with web n walk. I found a cab on one of the wiki pages for T-mobile UK which is the first one I tried and didn't work. After posting here last night, I used the UK_Setup_ZD.exe program to load the T-mob settings and it still didn't work.
If anybody might be able to point me in the direction of a clean/usable T-Mob file that would be ace.
Thanks for the suggestion to load the settings manually. Before I cleared my phone of WM5, I followed the mrvanx guide to housekeep my existing setting but there is a starred out password in the connection for T-Mob internet so I couldn't set it.
As always, any help muchos appreciated!
If you're on T-Mobile UK, you don't need a username and password (trust me!). If you want, look up the details on the T-Mobile Help and Support website and it gives you step by step instructions on setting up the connections manually, that's where I got the above instructions from.
Oooh? Will try in and see how we get on. My searches have also lead me to other posts which think it may be a proxy settings, as the Tmob cab won't allow you to change the proxy.
I'll keep experimenting and will report back!
Confused Stu - YOU ARE A STAR!
Did a hard reset, back to a clean version of Satin. Input the details with no username and password and all seems to be working. Now all I need is to be able to stop it syncing every two seconds, but I shall have a mosey around the pages for the answer to that one and why I can't make it try wireless before dialling.
You've been a great help - cheers!!!
I had the same problem as you did after upgrading to Black Satin (starred out password in the T-mobile settings). I can confirm that you don't need the username or password to get it working.
Cheers,
Doogs

3G Won't Re-enable (Orange UK Desire)

Hi, I am after a bit of help here after potentially messing up one of my Wife's friends new Desire.
It is on the the Orange UK Network and is their own branded version of the phone.
Because she was saying that the battery life was not very good, I installed 'apndroid' so that she could easily turn the 3G connection on and off and (hopefully!) preserve the battery life a bit more.
apndroid installed fine and turned the 3G off - however when I clicked the widget icon again, it wouldn't switch back on. I uninstalled apndroid and re-booted the phone but still no joy.
I have checked that 'Mobile Network' is enabled in settings and the 'Network Mode' is set to GSM/WCDMA auto.
Does anyone have any hints/tips/tweaks that might re-enable the 3G please? I can't figure out why this has happened. The settings look exactly the same as I have them on my HTC Tattoo and that works fine.
Any help you can give would be hugely appreciated! (And might get me out of the dog house!).
Check the apn settings. APNDroid changes them from the correct ones to switch off 3G so it should be a simple matter of removing whatever apndroid puts there.
Thanks for the quick reply - I did uninstall APNDroid in case that was what was causing the problem, so hopefully it would have reset itself to what it was originally.
Anyway, I'll get her to check.
If that isn't the problem would it be worth doing a 'hard reset'? She hasn't had the phone that long so she wouldn't lose much.
Thanks again for the help.
3G on Orange
You could try resetting the APN to default:
[Menu] > Settings > Wireless & Networks > Mobile Networks > Access Point Names > [Menu] > Reset to default
It may be too late for such a simple sort, but it might be worth trying.
Evvy73 said:
Thanks for the quick reply - I did uninstall APNDroid in case that was what was causing the problem, so hopefully it would have reset itself to what it was originally.
Click to expand...
Click to collapse
APNDroid disabled your APN by adding a suffix of "apndroid" to your APN. If you uninstall APNDroid without reenabling your APN, it will remain disabled.
Regards,
Dave
Guys, many, many thanks for all your replies - excellent help and suggestions - better than any 'Helpdesk'!!
The Wife will be contacting her friend tomorrow to pass on your suggestions - hopefully this will fix the problem.
Many thanks once again.
Guys,
Just thought I'd let you know we have fixed the problem - it was indeed the APNDroid 'tweak' still showing as enabled on the APN settings. To fix this I just created a new APN using the settings obtained from another Orange branded Desire, and hey presto, all working again!
Just in case they may be useful to someone else, these are the default APN settings for an Orange branded HTC Desire:-
Name
Orange Internet
APN
orangeinternet
'Proxy' through to 'MMS Port'
<not set>
MMS protocol
WAP 2.0
MCC
234
MNC
33
Authentication type
CHAP
APN type
default
Cheers!

Data connection not working on Rapahel (O2 XDA Diamond Pro)

Hello,
is tried to install XDANdroid serveral times with different builds now.
It always worked fine, but i cant get data connection to work.
Yesterday i even did a hard-rset, formatted SD and installed th Froyo .cab:
h**p://forum.xda-developers.com/showthread.php?t=732362
My Network is O2 Germany.
I tried the to pre-installed APNs and also the APN settings i found on the internet:
APN: internet
other settings not set.
I tried to search in the forum and google... but no one seems to have such problem.
Can anybody help?
Bye
xcalibur_
I have had issues with this in the US. I was able to solve this by getting the settings from the O2 website under Data. Make sure that the proxy and apn settings reflect the website info. If that fails, contact O2 and ask for the data connection settings to be emailed to you. They have a long drawn out set up process, so this may be where you're hitting the brick wall - so to speak.

cm9 alpha3 no data network

hi im trying cm9 alpha3 and it seems great juat one problem i can make calls send messages but no internet, it works fine on wireless but not on the mobile network.
any help??
im on virgin in the uk
many thanks
alex
same here...returned to GB because of this
You may have to manually enter your mobile network settings, go to virgin mobiles website and search for manual settings in support section.
I'm with T-Mobile UK and data works perfect.
Good luck to you, and if you sort it, report back how you solved the issue.
I have set correct APN settings and when I enable data, E appears above signal indicator but it is grey which means no internet access ( blue is internet access)
network settings most likely... im on 3UK and no network problems here....although i have found that a few location based apps dont work...
yes i got it working the apn setting were from t-mobile which virgin shares their signal, manually enterted virgins and hey presto it works thanks for the help
maxx11111 said:
yes i got it working the apn setting were from t-mobile which virgin shares their signal, manually enterted virgins and hey presto it works thanks for the help
Click to expand...
Click to collapse
DO well...but be warned i have found that incoming calls are instantly diverted and some gps based apps dont load...
APN Error?
Whenever I enter APN settings and save it, nothing happens. Nothing pops up in the APN menu.

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