Just setting my phone up after moving from a Nokia N95 8GB
I'm on 02 Pay as You Go Text & Web
£10.00 per month
300 Texts & Unlimited Web
Using the setting as supplied (02 bought phone) I get a 'H' in the status bar, but no 3G and no data throughput at all.
It does appear to be trying I get the up/down arrows but nothing else...
I can't view any web pages or access anything...
The nokia worked fine at 3G.
Any Ideas ?
Thanks
go to settings, choose wireless and networks.
after that choose mobile networks (not mobile network).
choose Access Point Names then choose O2 MOBILE WEB.
change APN into payandgo.o2.co.uk
DONE
Thanks for the reply.. but that hasn't worked.. I keep getting connection failed.
My Settings are:
Name: 02 Mobile Web
APN: payandgo.o2.co.uk
Proxy: Not Set
Port: Not Set
Username: mobileweb
Password: password
MCC: 234
MNC: 10
Nothing else is set. !!
The username needs to be "payandgo" for pay and go
On my Nokia it was mobileweb !!
I'll try that and post back !
The generic setting on the phone connect me with GRPS, but not 3G.
Just had a web chat with 02 - God help Me !
My sim works fine in my N95 8GB I get a solid 3G signal anywhere in my house.
In the Desire I only get 'H'.. no '3G'.
O2 have said their network my not support PAYG 3G on the Desire
Any suggestions what I can try ! ?
lol having your handset display a H rather than 3G is better trust me
I'm with O2, on 3G you only get 384KBit/s on H(HSUPA) you will receive 3-4MBit/s
The icons on O2 will change from H->3G->E->G depending on your signal.
Thank.. But U get no data throughput at all.
Making it useless.
How do I get internet access on this ? Without using Wireless !
Set up a new APN with:
Name: [whatever you like...]
APN: payandgo.o2.co.uk
and don't fill in the rest.
Also make sure Settings>Wireless & networks>Mobile networks>Network mode is set to GSM/WCDMA auto or WCDMA only. If that still doesn't work I'd be leaning towards a local network issue, etc.
albert_htc said:
Using the setting as supplied (02 bought phone) I get a 'H' in the status bar, but no 3G and no data throughput at all.
Click to expand...
Click to collapse
You refer to 2 "problems" but in reality you only have 1 and that is that you are not getting any data through!
H is faster than 3G as someone else mentioned. It is 3.5G so if you get that you should be happy!
Your data issue is an APN issue. I have had a similar problem with MMS. It was only after 7 calls to O2 and speaking with a number of phone monkeys that I managed to get it working.
I would suggest you persist!!
I've reset the phone.
and I'm back to square one !
G connects and works slowly. H connects but no data.
Any ideas ? before I give up and send it back !
dialling *#*#INFO#*#* Shows the phone has conencted, but it fails a ping test.
(on a strange not this also shows a mobile number that isn't mine !)
Thanks
I have/had some O2 PAYT sim cards which say '2G' on the packaging. These, as I recall, would not connect to the 3G network at all, or at least they would, then seconds later they'd drop back off the 2G, regardless of the phone, so once 3G coverage became widespread I'd have to lock the phone to 2G to get it to work properly.
That said, I've been on contract for a long time now, and the only PAYG sims I ever use are Orange ones (Orange Wednesdays ) so I've no idea if any of their SIMs will still do that, or if indeed that is your problem, but I thought I'd chuck it in as food for thought. Have you tried an O2 PAYG sim that originally came with a 3G phone?
update...
called in at my local O2 shop and they gave me a new sim card advising it would take 24/48 hours for my account to be moved to the new card.
1 hour later my new sim is working. Sat on the prom accessing web via 3G
Came home, connects to 3G no throughput
Just been out for a drive, 3G works 5 - 10 minutes away from my house, but not at home or in between !
I Will try a few other areas, may be my 'cell' is having issues.
When I had a working connection I checked the 'testing' menu and noted the LAC & CID, they are different from the one at home.
(not sure if this means anything as I don't know the area a cell covers)
Is there anyway to find out what cells are in my area ?
When it fails the testing menu shows:
Ping ipAddr: Fail: IP addr not reachable
Ping Hostname(www.google.com):Fail: Host unreachable
HTTP Client test: Fail: IOException
Anyone know what the IOException is about ?
Thanks
hmm, maybe your sim is not compatible with hsdpa, I think some sims can only go as fast as 3g
should have said, connected at H at on the prom !
Not to sure what's going on, but this is a new sim.
The cell tower in your area is probably having problems. Give it 24 hours and if the problem persists, call O2 again.
Yea even I have that issue on T-Mobile and O2, the cell tower can have problems and 3G will have no data throughput what-so-ever but 2G will.
O2 servers Down
I am was having a similar problem my o2 internet connection it was going off for hours then coming back on, it was fine before i had no problem.
So I gave o2 a call and they said that they were having problems with there server and it was temporarily down and should be fixed soon, I am on o2 sim only plan hope this helps.
Also do a o2 coverage check :
http://www.webmap.o2.co.uk/
Thanks
I'll see how things go over the next couple of days !
Related
I flash the jasjar's rom on the MDA Pro. but unfortunately, I have lost the ability of connecting to the internet through 3G/UMTS (the settings are gone).
Can someone post the settings of T-Mobile MDA PRO UK to connect to 3G network? (Normally automatically being chosen when there's no wifi around).
Anyone has the settings??
Called 150 and get their customer service.
The scary thing is.. the 40MB that I get on Web n Walk is only with the use of GPRS. Not 3G.
I repeat, GPRS not UMTS.
Back to the main question, who has the 3G settings?
I was advised to use the settings provided for WAP because "3G is expensive" (I quote from the guy who talked to me).
I'm using their PAYG sim which gives a free 150mb allowance for 90 days, but am only ever able to connect via GPRS (my phone says I am roaming as well for some reason). Is anybody else using this sim and able to receive 3G?
yes indeed.
Three don;t have the 3G coverage of the other networks, and so they use Orange as a backup network when you are in an area that does not have any of their own transmitters. Seems you might be in such an area, which is why it says you are roaming cos you're actually on Orange!
Make sure you are not stuck in 2G only mode of course.....
dial *#*#4636#*#*
select phone information
slide down to the bottom, abnd make sure the first menu box is set to WCDMA preferred, and not GSM only.
Thanks for the information, thought this might be the case but wasn't sure. The phone was already set to WCDMA Preferred so I guess GPRS is the best I'm going to get from Three Mobile for the time being.
Thanks also for letting me know how to access the testing screens, lots of good info there!
no probs, here to help.....when i'm in a good mood and not at work of course
Ok, heres the skinny. My Fiancee got a US Cellular Touch Pro 2 off Craigslist, I flashed it and made it work on AT&T. It was working wonderfully on AT&T for a few months now, but just a few days ago, it started to freak out. It of course worked fine when I was around, but as soon as she left, it started to not work. This is exactly what she told me is happening:
"As for my phone, it still completely works except for not getting a signal. Or something. It technically says it has several bars, but it also says "Digital Roaming" where it used to say AT&T. Now that I think about it, it did say U.S. Cellular when the problem first started. When I try to send a text it just says "SMS Error" and it can't be sent. Before about an hour ago, when I tried to call someone, it just said it couldn't go through, but now it's saying crazy things like it can't connect to Verizon Wireless and I should contact my phone provider. Then there are the icons. Where usually just the notification icon pops up are now two new symbols. One of them is a tall, skinny triangle and the other is a box with a 1X in it. I can't click on them so I have no idea what they mean. Also, about half the time where the signal symbol is, instead of the regular symbol, it has the bars but also two arrows going in opposite directions."
I hope thats enough information for someone to help me (and her) out here. I rock a HTC Incredible so Windows Mobile is a whole other planet for me.
Have you tried to set it to connect to AT&T only? I've had it swap to T-Mobile (roaming) once, but that's because I forgot to set GSM Network selection to Manual.
(Slide all the way to the Settings Tab -> Wireless controls -> Phone -> Network)
It seems that you will need to set up a new modem connection for the phone to work on the AT&T network. She may have actually been using the US Cellular network all along, up until now and they have most likely caught on to it and she is now being blocked. You will have to set the handset up to use AT&T MediaNET by going into the settings and creating a new modem connection with AT&T's network name, proxy server and DNS settings for it to work right.
I know this because I have just changed one of my handsets over to SimpleMobile from AT&T and I had to set all of this up for my device to work on SimpleMobile's network.
Google around and you should be able to find the information you need to get this problem resolved, ie: network settings for MediaNET, internet and MMS.
Have fun, I know I sure did. lol
HTR
Here's some information I got straight from the HTC support site, hopefully they will get you started in the right direction but it does look as though you/she will have to contact AT&T support to get the internet set up since the MediaNET settings are hard set and non-editable. I was going to get them for you from my device but it will not even let me open the settings up to look at them.
What are the Data Network settings for my device using the AT&T Network?
The GPRS settings can be found by going to Start > Settings > Connections > Connections and then Manage my Existing Connections.
The AT&T MEdia Net settings cannot be edited.
For further assistance, contact AT&T.
What are the MMS Settings for my device using the AT&T Network?
The MMS Settings can be accessed on the device by going to Messages Tab>All Messages>Menu>MMS Options>Servers Tab. Tap on AT&T MMS or select New. Server Name: AT&T MMS
Gateway: wireless.cingular.com
Port Number: 80
Server address: http://mmsc.cingular.com
Connect via MEdia Net
Send Limit: 600K
For further assistance, contact AT&T
I just received my unlocked ATT S3, rooted it, cut my sim card down and setup all my apps etc. Problem is that I am having really sporadic network access issues. I am currently in Afghanistan and using AWCC. I had the same sim card in a Skyrocket and didn't have any issues. I have setup the APN (I pay for unlimited edge internet) and randomly get internet access and network access.
Right now I show 3 bars
Info shows
Network: AF AWCC
Signal Strength -89dBm 12 asu
Mobile Network type: Edge:2
Service State: In Service
When I try to check my balance (*123# dial) It says connection problem or invalid MMI code EDIT: sometimes it goes through and I get my balance.
When I try to make a call it just says dialing then goes to Call Ended after about 30 seconds. Same thing happens when I try to call AWCC customer service at 151 (actually I just got through on the 151 number once)
When I go to Settings/More Settings, Network Operators and try manual settings, about half the time I see the awcc network but it always fails to connect. If I leave it is automatic, it will eventually connect. Right now it is showing AWCC in the top menu bar. Other times it says not registered on the network. FYI AWCC doesn't register the sim card to a specific phone. You just buy the sim card without giving any info about your phone.
Every once in awhile it connects as I received emails on the phone over night. As I am typing this I just got edge connectivity and am online.
So, anyone have any suggestions? Maybe I should try flashing another modem?
Thanks
At the beach today and was getting 3g to 4g showing on my phone (stock not rooted). Mail, chrome, maps and other programs were not connecting. I set up my tether to my tablet and it was able to use the data to connect with things just fine. Normally I have no problem with cell data. I assume the signal was not as strong as usual at the beach but it did show 4g and 3g and I would have thought if my tablet was able to receive the tether and load data fine the phone should have.
Anyone have any thoughts on this?
GTT1 said:
At the beach today and was getting 3g to 4g showing on my phone (stock not rooted). Mail, chrome, maps and other programs were not connecting. I set up my tether to my tablet and it was able to use the data to connect with things just fine. Normally I have no problem with cell data. I assume the signal was not as strong as usual at the beach but it did show 4g and 3g and I would have thought if my tablet was able to receive the tether and load data fine the phone should have.
Anyone have any thoughts on this?
Click to expand...
Click to collapse
APN settings alroght?
ZenFoneFan said:
APN settings alroght?
Click to expand...
Click to collapse
I think they look okay. I am on T-Mobile and under apn I have T-mobile US LTE fast t-mobile.com
Brand New unrooted/stock on AT&T
ZenFoneFan said:
APN settings alroght?
Click to expand...
Click to collapse
I am having similar problems on my new zenphone2
AT&T Network, settings as follows:
per AT&T's documentation:
access point name: ATT Phone
APN: phone
proxy/port/username/password/server: not set
MMS port: 80
MCC port: 310
MNC port: 410
authententication type: Not set
APN Type: default,mms,supl,hipri
APN protocol : IPv4
APM roaming protocol: IPV4/IPV6
APM enable/disable: APN enabled
Bearer: Unspecified
MNVO type: NONE
MNVO value: not set
Now if I go into about/status, I see
Cell network type hspa (ugg...) Signal strength 83db
service state: voice: in service/Data in service
Roaming: Not roaming
Cellular network state: Disconnected:
Now if I were a betting man, I'd say the VERY last line is my problem.
But HOW the FRECK do you get it on?
hate calling the tech support (jerk support line?) (I can say that as I did it for a number of years!)
oh oh, just re boooted phone, and now cell network state says :CONNECTING..
This could be good, but will keep here as a answer to others, I hope!!!
Nope, went from Connecting to DISCONNECTED again
So original question persists!
(wifi on, phone fine, wifi off, no data...ie, cell data not working)
OK. so far , update from original post.
************it Seems that despite my telling the associate at the AT&T store I had a grandfathered, unlimited data plan.
AND that yesterday's chat with billing), My plan was re-configured to be a "no data plan, pay as you go" device *****
The nice person at the tech support hotline escalated the problem to tier 2, and also gave me a TICKET #. (YES, you ALWAYS need a ticket number at ANY carrier when you have problems like this!)
She also gave me a 3gb plan for today/tomorrow, and told me that tier 2 would be able to re-establish my grandfathered plan.
I also told her that this happened WITHOUT MY CONSENT, WITHOUT MY SIGNATURE, and that this could become an FCC complaint (they HATE those!) as well as the automatic termination of my 2 year contract from my side.
SO, we will see, and I will update later in the week.
but I currently have data now, that 'connecting... was the key message'