At the beach today and was getting 3g to 4g showing on my phone (stock not rooted). Mail, chrome, maps and other programs were not connecting. I set up my tether to my tablet and it was able to use the data to connect with things just fine. Normally I have no problem with cell data. I assume the signal was not as strong as usual at the beach but it did show 4g and 3g and I would have thought if my tablet was able to receive the tether and load data fine the phone should have.
Anyone have any thoughts on this?
GTT1 said:
At the beach today and was getting 3g to 4g showing on my phone (stock not rooted). Mail, chrome, maps and other programs were not connecting. I set up my tether to my tablet and it was able to use the data to connect with things just fine. Normally I have no problem with cell data. I assume the signal was not as strong as usual at the beach but it did show 4g and 3g and I would have thought if my tablet was able to receive the tether and load data fine the phone should have.
Anyone have any thoughts on this?
Click to expand...
Click to collapse
APN settings alroght?
ZenFoneFan said:
APN settings alroght?
Click to expand...
Click to collapse
I think they look okay. I am on T-Mobile and under apn I have T-mobile US LTE fast t-mobile.com
Brand New unrooted/stock on AT&T
ZenFoneFan said:
APN settings alroght?
Click to expand...
Click to collapse
I am having similar problems on my new zenphone2
AT&T Network, settings as follows:
per AT&T's documentation:
access point name: ATT Phone
APN: phone
proxy/port/username/password/server: not set
MMS port: 80
MCC port: 310
MNC port: 410
authententication type: Not set
APN Type: default,mms,supl,hipri
APN protocol : IPv4
APM roaming protocol: IPV4/IPV6
APM enable/disable: APN enabled
Bearer: Unspecified
MNVO type: NONE
MNVO value: not set
Now if I go into about/status, I see
Cell network type hspa (ugg...) Signal strength 83db
service state: voice: in service/Data in service
Roaming: Not roaming
Cellular network state: Disconnected:
Now if I were a betting man, I'd say the VERY last line is my problem.
But HOW the FRECK do you get it on?
hate calling the tech support (jerk support line?) (I can say that as I did it for a number of years!)
oh oh, just re boooted phone, and now cell network state says :CONNECTING..
This could be good, but will keep here as a answer to others, I hope!!!
Nope, went from Connecting to DISCONNECTED again
So original question persists!
(wifi on, phone fine, wifi off, no data...ie, cell data not working)
OK. so far , update from original post.
************it Seems that despite my telling the associate at the AT&T store I had a grandfathered, unlimited data plan.
AND that yesterday's chat with billing), My plan was re-configured to be a "no data plan, pay as you go" device *****
The nice person at the tech support hotline escalated the problem to tier 2, and also gave me a TICKET #. (YES, you ALWAYS need a ticket number at ANY carrier when you have problems like this!)
She also gave me a 3gb plan for today/tomorrow, and told me that tier 2 would be able to re-establish my grandfathered plan.
I also told her that this happened WITHOUT MY CONSENT, WITHOUT MY SIGNATURE, and that this could become an FCC complaint (they HATE those!) as well as the automatic termination of my 2 year contract from my side.
SO, we will see, and I will update later in the week.
but I currently have data now, that 'connecting... was the key message'
Related
Right now I have a One X with service through AT&T. I simply cannot afford to pay the ETF right now so my two options are to get a unlocked SIM card from cell-unlocker or the such and sell the phone -or- get an SIM card and $50/mo unlimited plan through NET10 who now offers their own SIM cards for switching AT&T GSM phones over to their service. My question is this- a) if I do end up going through NET10- essentially I am just unlocking my phone and switching it to their service, correct? So I should not have to pay AT&T the ETF? (Yes I am aware it will eventually go to collections and I do intend on paying it as soon as I have the money to do so). and b) they say on their site that smart phones are supported but it's possible depending on your phone that some internet/web based apps/features may not work correctly. Anyone have any idea if this is true with the HOX and if so what possibly could break after the transfer? Thanks in advance.
I can't post links so here's the info on the SIM card from their site:
AT&T Compatible SIM Card + $50 Monthly Unlimited* Plan
Use your own compatible or unlocked GSM phone on America's best nationwide networks. Select a SIM or SIM bundle to get Unlimited Data, Talk & Text. It's that easy.
Includes Net10 Unlimited* Airtime Card (Talk, Text, Data/Web/Email, 411/30 Access Days)
Unlimited GSM service on the best nationwide networks
$50 per month - Unlimited Data, Talk & Text
No contracts, no bills, no credit checks
Use any compatible or unlocked GSM phone - including smart phones
Keep your phone number
Works with SMS, IM, social networks, email, web
They also give you instructions on changing the APN which are as follows:
Find below the values needed to update your device data settings to be able to send MMS* and connect to the Internet via your Browser:
1) CREATE A NEW APN (ACCESS POINT NAME). ENTER ONLY THE SETTINGS LISTED BELOW:
NAME: net10
APN: att.mvno
PROXY: proxy.mvno.tracfone.com
PORT: 80
MMSC: mmsc.cingular.com
MMS PROXY: 66.209.11.33
MMS PORT: 80
2) SELECT THE APN YOU JUST CREATED.
3) DELETE THE OLD APN FROM YOUR PHONE IF POSSIBLE.
NEED HELP UPDATING YOUR PHONE'S SETTINGS?
*Updating your APN settings does not guarantee MMS (Multimedia/Picture Messaging) will work. MMS is dependent upon your phone model's limitations. If you have an iPhone and you would like to use MMS, you will need to Jailbreak** your iPhone in order to update your MMS settings.
**Search "Jailbreak iPhone" on-line for more information.
you can do essentially the same thing on straight talk for $45/month. you may want to go to howard forums and try to ask your question there. a lot of long-time prepaid users there.
also, have you explored the possibility to talking to a service rep about moving to the at&t $25month prepaid plan (250 minutes talk time, unlimited texts but you have to pay an additional $25/month for 1gb of data) because you are having problems with your current contract? i suppose you won't get much sympathy, but maybe you can work something out to avoid taking the hit on your credit rating.
good luck.
appreciate your reply- yea credit score isn't much of a concern here (unfortunately) and I did see that straight-talk contract which does appear to be virtually identical for $5 cheaper so that is a possibilty. After doing some further research I have two kind of follow up questions that hopefully someone might know the answer(s) to:
Will have have to buy a sim card from cellunlocker *First* to unlock the phone before switching it? Or I can just go straight to using NET10's sim card?
Is it possible that having the phone already unlocked/rooted/custom rom'd that this will screw it up or vice versa?
Thanks in advance
you dont need to unlock your phone when using straight talk or net10
I just activated one NET10 with ATT network and this is what they gave me for internet:
APN Name: NET10
APN: wap.tracfone
PORT: 80
MMSC: http://mmsc.cingular.com
MMS Proxy: 66.209.11.32
MMS Port: 80
Delete the current APN from your phone.
Reboot your phone.
[email protected] said:
I just activated one NET10 with ATT network and this is what they gave me for internet:
APN Name: NET10
APN: wap.tracfone
PORT: 80
MMSC: http://mmsc.cingular.com
MMS Proxy: 66.209.11.32
MMS Port: 80
Delete the current APN from your phone.
Reboot your phone.
Click to expand...
Click to collapse
does it work?
ap1618 said:
does it work?
Click to expand...
Click to collapse
Well haven´t try.
Connected to my home's WIFI, I browsed the m.net10 site and they give something totally different...
as follows:
APN: tfdata
MMSC: http://mms-tf.net
MMS Proxy: mms3.tracfone.com
MMS Port: 80
And this one works great.
first ones to work
[email protected] said:
Well haven´t try.
Connected to my home's WIFI, I browsed the site and they give something totally different...
as follows:
[
And this one works great.
Click to expand...
Click to collapse
thanks [email protected] These are the first settings that have worked at all to get mobile web on my wifes I927.... now if I can I can get MMS to work all will be well. It won't work over WiFi either so it is probably a different problem than APN settings
dboy809 said:
thanks [email protected] These are the first settings that have worked at all to get mobile web on my wifes I927.... now if I can I can get MMS to work all will be well. It won't work over WiFi either so it is probably a different problem than APN settings
Click to expand...
Click to collapse
Well, after looking around, it seems that MMS grabs messages only on mobile web not WiFi at all. MW pops on to download the messages. With [email protected]'s settings I am getting 4G web speed, but no MMS. Anyone have any ideas? We use Net 10 on an unlocked I927 Glide. Using a rooted stock rom.
dboy809 said:
Well, after looking around, it seems that MMS grabs messages only on mobile web not WiFi at all. MW pops on to download the messages. With [email protected]'s settings I am getting 4G web speed, but no MMS. Anyone have any ideas? We use Net 10 on an unlocked I927 Glide. Using a rooted stock rom.
Click to expand...
Click to collapse
Finally got time to monkey around with wife's phone again. I tried leaving the MMS Proxy line blank and that did the trick. Can now send/receive MMS and use Mobile Web..... SWEET.
Hello everyone,
I have a new AT&T plan with five lines, all using Samsung Galaxy S3s, all having the same problem. My 14 day grace period to cancel is almost up and I'm at my wits end searching for an answer. The phones are not rooted as I do not understand most of this technology; however I'm smart enough to know that this is a problem beyond rebooting the phone or resetting the SIM card, as every forum out there is telling people to do. Calling tech support (please don't make me) is a LAST resort for any device I own.
In the town where I work and shop I have no signal at all from AT&T. No voice, text, or data. AT&T coverage map shows "good" coverage in this town. Every so often I do get a weak AT&T signal but only for a few seconds. I do however pick up a very strong signal from a T-Mobile tower. I know that AT&T and T-Mobile both use GSM and should be compatible for roaming purposes, but the phone does not roam; it just shows a strong signal that I cannot connect to. Also, it switches back and forth between these two towers. I posted screen shots taken one minute apart.
In my phone's "Mobile Networks" settings there is no option to chose a network. There are only four options on that page: Mobile Data (checked), Data Roaming (not checked), APN, and Network Operators. I have tried adding a new APN but that did not work. The Network Operators tab says "Default Setup" and I cannot change it. I understand this is an issue with AT&T - they deliberately remove these settings.
I have gone through all the settings in Service Mode using *#197328640# looking for a way to enable the missing settings. I have already used the Service Mode to disable LTE (another setting AT&T likes to deprive us of) but that was not the problem so I put that back on automatic. I have also checked and unchecked every imaginable combo of settings such as wifi, data, airplane mode, etc.
I think the problem is either that the T-Mobile tower is interfering with what *should* be a good AT&T signal, or that the fact that I am "connected" to AT&T (albeit with no bars) is preventing me from roaming. I'd like to know if there is a way to disconnect from AT&T to test that theory. Also, I'd like to know if there is something I can do from Service Mode to enable the missing settings so I can set up roaming.
Thanks so much for any suggestions or help.
Kelly
What APN(s) are currently listed?
xBeerdroiDx said:
What APN(s) are currently listed?
Click to expand...
Click to collapse
Just the default one called "ATT Phone".
I tried a Cingular APN in order to get a better connection to the AT&T tower, but it didn't work and I removed it. I found the T-Mobile APN info and was planning to try that next time I'm in town if I don't find some other solution first.
Is it the wap.cingular or pta one? You have to reboot after changing apn's but I'm sure you already knew that
xBeerdroiDx said:
Is it the wap.cingular or pta one? You have to reboot after changing apn's but I'm sure you already knew that
Click to expand...
Click to collapse
I used the wap.cingular one and did reboot. Do you think this is an APN issue? I'm kind of at a dead end unless I find where to enable those mobile network settings. Thanks for your responses.
kelmusc said:
I used the wap.cingular one and did reboot. Do you think this is an APN issue? I'm kind of at a dead end unless I find where to enable those mobile network settings. Thanks for your responses.
Click to expand...
Click to collapse
If you do not have the pta apn, try and add it. That's the LTE network.
Name: ATT PTA
APN: pta
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Auth: none
APN type: default,mms,supl,hipri
Add this in, select it and reboot
I have added it and will get to town tonight to see if it works. I'll post an update afterward. Thank you!
kelmusc said:
I have added it and will get to town tonight to see if it works. I'll post an update afterward. Thank you!
Click to expand...
Click to collapse
Yeah, let me know how that worked. Remember to reboot afterswapping apns. Just sayin'
xBeerdroiDx said:
Yeah, let me know how that worked. Remember to reboot afterswapping apns. Just sayin'
Click to expand...
Click to collapse
Unfortunately, it didn't work. I also tried to use a T-Mobile one and the phone wouldn't even let me save it.
I broke down and called AT&T tech support to find out where the roaming settings are in the phone... of course they didn't tell me, but they did tell me they don't have a roaming partnership with T-Mobile in my area. Therefore I'm out of luck and will be cancelling my contract.
kelmusc said:
Unfortunately, it didn't work. I also tried to use a T-Mobile one and the phone wouldn't even let me save it.
I broke down and called AT&T tech support to find out where the roaming settings are in the phone... of course they didn't tell me, but they did tell me they don't have a roaming partnership with T-Mobile in my area. Therefore I'm out of luck and will be cancelling my contract.
Click to expand...
Click to collapse
Sorry buddy. Best of luck. Use your s3 on a carrier's no-contract plan. Perhaps t mobile or straight talk? Cheers
I've had StraightTalk, using AT&T towers for just over a month (using an AT&T GS3). This was prior to their announcement about LTE becoming available. Everything pointed to needing a new sim card to take advantage of it. Yesterday, I noticed the LTE icon in my status bar. At home I get around 17 mb/s, and at work I get only like 1.5-2 mb/s.
I first noticed the icon on the CM 10.2 9/23 nightly. I'm running the most recent 10.2 nightly, and I'm still getting LTE.
Has anyone else had LTE pop up, when using Straight Talk using the old sims?
tokuzumi said:
I've had StraightTalk, using AT&T towers for just over a month (using an AT&T GS3). This was prior to their announcement about LTE becoming available. Everything pointed to needing a new sim card to take advantage of it. Yesterday, I noticed the LTE icon in my status bar. At home I get around 17 mb/s, and at work I get only like 1.5-2 mb/s.
I first noticed the icon on the CM 10.2 9/23 nightly. I'm running the most recent 10.2 nightly, and I'm still getting LTE.
Has anyone else had LTE pop up, when using Straight Talk using the old sims?
Click to expand...
Click to collapse
What are your exact APN settings? There was another user about a week or two ago, who claimed he got it after calling cs, but it was gone the next morning...
http://forum.xda-developers.com/showthread.php?t=2442536&highlight=straight+talk
I never had to enter these, as CM already had them loaded into the rom
APN Settings:
Name: StraightTalk ATT
APN: tfdata
Proxy: Not set
Port: 80
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mms-tf.net
MMS Proxy: mms3.tracfone.com
MMS port: 80
MCC: 310
MNC: 410
Authentication type: Not set
APN type: default,supl,mms
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled (greyed out)
Bearer: unspecified
MVNO type: none
MVNO value: Not set (greyed out)
I have had straight talk for about a year and a half, long before LTE was available on straight talk. I tried to switch the old apn to the lte with no luck. I would just not get data. I ordered a new sim and intended to have my number transferred over to it. I called customer service this morning with sim in hand and asked to be upgraded to lte. They transferred me to someone that could help and he took about 10 minutes and I did not even need my new sim. They did something on their side. I asked if I would need to change the apn and they said no the old one would work. That turned out to not be true. I drove into town as I do not have lte at home and I had no data. I switched to the lte apn rebooted and boom LTE! So it seems now if you have an old att sim that was HSPA only you can call and get it switched over. I was shocked that I got right though and did not get put on hold forever and this worked. Maybe they hired more customer service reps, or I just was lucky.
eman5oh said:
I have had straight talk for about a year and a half, long before LTE was available on straight talk. I tried to switch the old apn to the lte with no luck. I would just not get data. I ordered a new sim and intended to have my number transferred over to it. I called customer service this morning with sim in hand and asked to be upgraded to lte. They transferred me to someone that could help and he took about 10 minutes and I did not even need my new sim. They did something on their side. I asked if I would need to change the apn and they said no the old one would work. That turned out to not be true. I drove into town as I do not have lte at home and I had no data. I switched to the lte apn rebooted and boom LTE! So it seems now if you have an old att sim that was HSPA only you can call and get it switched over. I was shocked that I got right though and did not get put on hold forever and this worked. Maybe they hired more customer service reps, or I just was lucky.
Click to expand...
Click to collapse
This is correct they can provision your old sim to work on LTE as long as unused the new apn. It is hit or miss when u call there customer service odds are you will get someone who exactly knows what they are doing 1 out of 10 lol
< Coming to you live from the planet One X >
APN
enigma2446 said:
This is correct they can provision your old sim to work on LTE as long as unused the new apn. It is hit or miss when u call there customer service odds are you will get someone who exactly knows what they are doing 1 out of 10 lol
< Coming to you live from the planet One X >
Click to expand...
Click to collapse
The above posted APN settings are exactly what I am using and LTE seems to work fine. Mind you I purchased the sim card in Nov. of 13. GS3 I747 4.1.2, downgraded to 4.1.1 root injected, sim unlocked then flashed to Hyperdrive 16. All is well with LTE on this end.
---------- Post added at 12:25 PM ---------- Previous post was at 12:19 PM ----------
eman5oh said:
I have had straight talk for about a year and a half, long before LTE was available on straight talk. I tried to switch the old apn to the lte with no luck. I would just not get data. I ordered a new sim and intended to have my number transferred over to it. I called customer service this morning with sim in hand and asked to be upgraded to lte. They transferred me to someone that could help and he took about 10 minutes and I did not even need my new sim. They did something on their side. I asked if I would need to change the apn and they said no the old one would work. That turned out to not be true. I drove into town as I do not have lte at home and I had no data. I switched to the lte apn rebooted and boom LTE! So it seems now if you have an old att sim that was HSPA only you can call and get it switched over. I was shocked that I got right though and did not get put on hold forever and this worked. Maybe they hired more customer service reps, or I just was lucky.
Click to expand...
Click to collapse
I think it might depend on the service area. Where Im at I only get H+ but a hundred miles away in a bigger city bang it auto switches to LTE and hello speed, goodbye battery.
I have a T-Mobile G3 and I am unable to set my APN (a copy since the built-in one is not editable) to IPV4. If I do that, the phone does not connect to the mobile data network. Looking at the logs, I get this error:
D/MobileDataStateTracker(28614): default: Received state=DISCONNECTED, old=CONNECTING, reason=apnFailed
Setting IPV6 or IPV4/IPV6 will quickly connect.
I also found some references to 6to4 when connecting to the network. I didn't copy them, but I'll dig through to find them and update.
On other versions, can you use your APN with IPV4 only? If my theory is correct, the T-Mobile version being IPV6 only is breaking international roaming, which is a pretty big deal (most of the internet, let alone other operators, is not IPV6 enabled yet).
If anyone with a handset that isn't T-Mobile test this, it would be appreciated. Really need my international roaming and nobody is sure of the cause yet.
Sent from my LG G3
I'm having ipv4 issues and roaming issues as well. I called tmobile twice about it and they won't help me unless I'm in a foreign country having the data issue or after my data resets because I'm maxed on roaming data allowance
NewZJ said:
I'm having ipv4 issues and roaming issues as well. I called tmobile twice about it and they won't help me unless I'm in a foreign country having the data issue or after my data resets because I'm maxed on roaming data allowance
Click to expand...
Click to collapse
What is the max allowed??
50mb/month
Received M9 this morning, was previously on T-Mo with HTC One-X
Put nano SIM into M9 and saw I had a 3G+ data connection before I connected to my wifi. OTA update installed via wifi and (after reboot) SIM changed to old T-Mo number.
Calls/SMS working fine but cannot get a mobile data connection - even did a 40 mile round-trip into a known 4G area but nothing, not even 3G, just sits there saying disconnected.
EE support say it takes time for the data provisioning to migrate from the old system and to wait for up to 24 hours but I think he was blowing smoke.
Anyone else see this problem? Have tried the normal things - airplane mode cycle, left wifi off, turned phone off for multiple 10 mins intervals to disconnect from network.
TIA
Aaron
vfrvulcan said:
Received M9 this morning, was previously on T-Mo with HTC One-X
Put nano SIM into M9 and saw I had a 3G+ data connection before I connected to my wifi. OTA update installed via wifi and (after reboot) SIM changed to old T-Mo number.
Calls/SMS working fine but cannot get a mobile data connection - even did a 40 mile round-trip into a known 4G area but nothing, not even 3G, just sits there saying disconnected.
EE support say it takes time for the data provisioning to migrate from the old system and to wait for up to 24 hours but I think he was blowing smoke.
Anyone else see this problem? Have tried the normal things - airplane mode cycle, left wifi off, turned phone off for multiple 10 mins intervals to disconnect from network.
TIA
Aaron
Click to expand...
Click to collapse
Did you configure the correct APN's for your carrier?
xxquicksh0txx said:
Did you configure the correct APN's for your carrier?
Click to expand...
Click to collapse
Thanks for the reply but preset to what look like correct settings
APN: everywhere
Proxy: not set
Port: not set
Username: eesecure
password: ******
Server: not set
MMSC: not set
MMS Proxy: not set
MMS Port: not set
MMS protocol: WAP 2.0
MCC: 234
MNC: 30
Auth type: PAP
APN type: default, hipri, dun, supl
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: enabled
Bearer: unspecified
vfrvulcan said:
Received M9 this morning, was previously on T-Mo with HTC One-X
Put nano SIM into M9 and saw I had a 3G+ data connection before I connected to my wifi. OTA update installed via wifi and (after reboot) SIM changed to old T-Mo number.
Calls/SMS working fine but cannot get a mobile data connection - even did a 40 mile round-trip into a known 4G area but nothing, not even 3G, just sits there saying disconnected.
EE support say it takes time for the data provisioning to migrate from the old system and to wait for up to 24 hours but I think he was blowing smoke.
Anyone else see this problem? Have tried the normal things - airplane mode cycle, left wifi off, turned phone off for multiple 10 mins intervals to disconnect from network.
TIA
Aaron
Click to expand...
Click to collapse
So I had my number transferred from one o2 tariff to another, and I did lose data for a few hours, it just came back on its own after a while so wait it out and it should be fine
kash20 said:
So I had my number transferred from one o2 tariff to another, and I did lose data for a few hours, it just came back on its own after a while so wait it out and it should be fine
Click to expand...
Click to collapse
Thanks Kash, I'll give it the "mandatory" 24 hours before sitting in another customer support queue...