Calling all experts- need advice - Desire General

I´ve just bought an htc desire.
Internet browsing via 3g seems fine, but via wifi is very slow to say the least.
I´ve done some tests on the phone and wifi speeds are good.
So i ask:
Is there a hardware problem with my phone or just a software limitation?
Thanks in advance.

No comments?

My advise would be, write more descriptive subjects.
Imagine a forum filled with posts called "Calling all experts- need advice" how would anyone know what anything is about?

The OP is a mac user so probably needs stuff to "just work".
Anyway... Can you test the wireless access point you are using? Sounds to me like its just crappy signal from the AP. Try getting wifi analyzer and check signal strength and look out for otehr networks on the same channel causing problems.
JAmes.

Related

[Q] Femtocell and Android 2.2

I have a raph 101 (at&t fuze) running the latest kernel and latest xdandroid build. I have a femtocell (at&t microcell) and I don't think I've ever been able to receive data (been testing android for a few months now), however, my upload seems to be fine.
If I disconnect the femtocell and connect to the crappy service in my area I can get full speed upload/download.
So what I'm wondering is if anyone else is running a femtocell and if they are also having trouble with their down-side connection. I dont think its a network issue as I have tried everything from opening ports in my firewall to adding the femtocell to my dmz.
Suggestions welcome...
PS: Windows mobile can reach the internet and has perfect upload/download speeds.
I heard some guys on Sprint having the same issue with their airrave... Does WinMo automatically connect to your femtocell or do you have to tell WinMo to use it?
Both os's automatically connect as the femtocell becomes the strongest signal and so the radio just does the standard tower handoff.
blade8562 said:
Both os's automatically connect as the femtocell becomes the strongest signal and so the radio just does the standard tower handoff.
Click to expand...
Click to collapse
That's what I would expect... Hm. Very odd, as I don't see how the phone would care whether it's connected to your femtocell or to the normal towers.
You may want to poke around on IRC & ask if anyone uses a device like this. Never heard anyone talk about it - sorry I can't really can't provide any help here...
Yeah I'll try irc but I think its gonna require a bug report to the kernel guys. There must be some sort of low level difference between a femtocell and a tower as far as the kernel communicating with the radio is concerned.

[Q] Horrible call quality with Wifi Calling after OTA?

Hi all,
I searched the forums for this topic and haven't been able to find anything that addessess this exactly...
I have a rooted SGS2 with Whitehawkx's rom installed. I have been using it for over a week now and noticed that even if wifi calling is enabled, I often get an "unable to connect" error, then when I actually get the Wifi calling to work, the call quality is really bad.
Has anyone else experienced this? If so is there any kind of fix or work-around?
Thanks!
Madi
Are you using the sim card that came with the device? That could be the problem.
Sent from my SGH-T989
I got a new SIM card when I bought the phone. It does "work" meaning I can usually get wifi calling enabled after a few tries, although not always.
When I call comes in the wifi calling icon goes from blue to green, like it's supposed too, but the calls sounds like the person on the other end has a very bad stutter, so I miss half the conversation...
Madi
In that case I don't know what could be causing that problem. IM currently running juggernaut 4.0 with the new modem and wifi calling is working perfectly. I hope someone can help!
Sent from my SGH-T989
How is the quality of your internet connection?
Sometimes poor internet or local isp might be the problem.
Try running speedtest.net test and report
Sent from my SGH-T989 using XDA App
I am getting 5424 kbps download and 356 kbps upload...
Call quality on Wifi calling could be because of ANYTHING , network related, it is a VOIP based service.
The things that could be causing it,
Internet Connection (not just speed but packet loss)
Router (the type of router , including firewall, and stateful packet inspection, UPNP)
Wireless Access Point, try changing the channel on your AP
and many more things , related to network traffic ..
My call quality bounces from great to crappy depending on what is going on, on my network.
Hi thanks for the info. Tried connecting to a different router, was using my new Cisco, Burr had better quality when connected to my old Belkin. It's stool not great but it's better.
Thanks
Sent from my SGH-T989 using XDA App
just wanted to bump this thread as I am having the same problems stated in the OP.
Info in sig. got a new sim card from tmobile today. got home, connected to wifi calling, worked for about an hour with choppy quality then disconnected. tried connecting again later on and keep getting the "Error REG99 Unable To Connect" message
Tmobile support forums say this is a known issue with the SGS2 but am just wondering if others are experiencing the issue and weather its rom related or the service is down altogether.
i also tried flashing different kernel just in case (faux to darkside) but no results
anybody insight or suggestion are appreciated
will also try flashing Blaze LB7 radio
I have an unrooted Galaxy S4 Spark. I always connect, but the voice is totally unuseable.
It's not my network. I can run video calls on Skype while downloading large files at the same time.
I don't think Sprint has their heart in Wi-Fi calling. I also suspect they have allocated VERY LITTLE bandwidth to support it.

They can't hear me - wifi calls

Been having some issues with callers not hearing me. I tried swapping out the modems (can't remember exactly which ones but can figure it out if necessary), tried different kernels (while I was on TeamSonic rom), and switched from Sonic to FrostyJB and still happening.
I am on wifi calling at my home (crappy signal). It happened on all calls this morning. I made all the above saps and changes this morning as well. I tried a call when I left and was outside of wifi and call worked fine.
This sound like a defect or setting thing? Don't see a lot of settings in the Wifi Calling menu.
Thanks!
There are a few things that could be the problem. You need to determine if it is the phone or the wifi.
What kind of signal are you getting? Are you able to test your wifi for internet? Is this all of a sudden, meaning were you able to use wifi calling without problems prior to this recent problem?
I always had problems with wifi calling so I never use it on my HTC one s and this one too
Sent from my SGH-T999 using Tapatalk 2
pytyper483 said:
There are a few things that could be the problem. You need to determine if it is the phone or the wifi.
What kind of signal are you getting? Are you able to test your wifi for internet? Is this all of a sudden, meaning were you able to use wifi calling without problems prior to this recent problem?
Click to expand...
Click to collapse
It has been happening more frequently lately but I am not really sure on a time frame. I don't make gobs of calls. I have had the phone for about a month or so and didn't have any problems early on. I have tried a few different ROMs but I wouldn't call myself a flashaholic.
My wifi signal at home is pretty decent. My speeds are usually around the 18 - 19 range. No problems with internet. The calls connect pretty quickly.
I do have a cell-fi (sp?) unit on the way from t-mobile which my help but I would just like to try and figure out if something is off with the device.
Thanks!
Information update:
I just made a call from my office (same no cell signal and decent wifi) and call worked fine. Wifi speeds here are a bit slower, usually around 8-9.
Haven't changed router or modem at home. Time Warner Cable is the provider.
Will check my son's phone tonight. He also has the S3 but being a teenager, I am not entirely sure he knows how to make an actual phone call...
Does the problem seem to happen at the same times of day? Depending on how your isp is set up, heavy network traffic can cause the issue. Also remember that your voice going out is like uploading a file on that upstream data is going to be slower than downstream.
Is your cable modem or router kind of outdated? Last year I upgraded my modem and saw a huge improvement. The DOCSYS 3.0 tech is a lot faster than a DOCSYS 1.0 rated modem can handle.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Does the problem seem to happen at the same times of day? Depending on how your isp is set up, heavy network traffic can cause the issue. Also remember that your voice going out is like uploading a file on that upstream data is going to be slower than downstream.
Is your cable modem or router kind of outdated? Last year I upgraded my modem and saw a huge improvement. The DOCSYS 3.0 tech is a lot faster than a DOCSYS 1.0 rated modem can handle.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Today it happened around 8:00 am (EST) and again around noon. I'll check the upload speeds as well.
I swapped out the modem about 4-5 months ago. Not sure of the make. It is the one Time Warner provides. Haven't noticed any major problems with our PC though.
Router does have a few years on it.
I suspect that you're getting one way voice translation... the router is forwarding the incoming voice traffic to your phone but failing to do the same for your outbound traffic. I have a Cisco enterprise class router at my house (I'm an IT geek so I *play* with it) and until I opened up a bunch of ports to a bunch of sites I saw being blocked in the router logs I was having the same issue.
I asked T-Mobile for a list of voice gateway IP addresses at their end but none of the tier 1/2 techs were ever able to give me any useful info regarding IP addresses or ports... The phone keeps finding new IP addresses it wants to connect to so in the end I gave up on getting wifi calling working reliably and have mine set to prefer cellular.
A SOHO or Home router ought to automatically open up the necessary ports but I would suggest looking at the manufacturers web page to see if there's a firmware update for your router. If there is, apply it and see if that fixes the problem. Else buy another one and see if that resolves it. If it doesn't then you can always take it back.
Hope this helps
I thought it was just me that had a wifi problem
One thing to keep in mind is you HAVE to have a cell connection to use wifi calling. It's possible the signal is so weak it's dropping once you have the phone up to your face and it's moving around and stuff. Try using speakerphone with the phone on the desk or wherever you have some signal. You should also try to get a signal booster from tmo.
Definately check to see if there's any firmware updates for your router like ronin said.
Is it a G or N router? If it is N, check your other devices that connect to it as well. If anything connects to it at 802.11G then all connections with the router can be throttled down to G speeds. If so disconnect the G device, reconnect your S3 and try it again.
Also have you restarted the modem and router recently? Unplug them both from power for about 15-30 seconds. Then plug back in and give it a minute or two for everything to reconnect.
Sent from my SGH-T999 using xda app-developers app
I've been having the same problem all day today. I couldn't quite determine if it's my service or wi-fi, until then, I have it off for now.
Please read forum rules before posting
Questions go in Q&A
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psykhotic said:
One thing to keep in mind is you HAVE to have a cell connection to use wifi calling. It's possible the signal is so weak it's dropping once you have the phone up to your face and it's moving around and stuff. Try using speakerphone with the phone on the desk or wherever you have some signal. You should also try to get a signal booster from tmo.
Click to expand...
Click to collapse
Didn't have to do all of this with V2
psykhotic said:
One thing to keep in mind is you HAVE to have a cell connection to use wifi calling. It's possible the signal is so weak it's dropping once you have the phone up to your face and it's moving around and stuff. Try using speakerphone with the phone on the desk or wherever you have some signal. You should also try to get a signal booster from tmo.
Click to expand...
Click to collapse
I didn't know about the cell connection requirement. The cell signal at my house is far north of crappy but the signal in my office is bad as well and no issues. I do have the tmo booster (cell-fi?) on the way. Hopefully that will fix it.
Thanks!
J_Bone said:
I didn't know about the cell connection requirement. The cell signal at my house is far north of crappy but the signal in my office is bad as well and no issues. I do have the tmo booster (cell-fi?) on the way. Hopefully that will fix it.
Thanks!
Click to expand...
Click to collapse
Someone told me once they'll send you one for free if you have lousy coverage at your home. Is that true?
Sent from my SGH-T999 using xda app-developers app
J_Bone said:
I didn't know about the cell connection requirement. The cell signal at my house is far north of crappy but the signal in my office is bad as well and no issues. I do have the tmo booster (cell-fi?) on the way. Hopefully that will fix it.
Thanks!
Click to expand...
Click to collapse
Woah.. holding my phone landscape killed my WiFi calling. WiFi went from 3 bars to 1 and WiFi calling disappeared. Holding the phone the other way fixed it.....I just had an iPhone 4 problem
DocHoliday77 said:
Someone told me once they'll send you one for free if you have lousy coverage at your home. Is that true?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If you had good credit they will and you have to have SOME service. Like 1 bar or w.e.
ronin4740 said:
I suspect that you're getting one way voice translation... the router is forwarding the incoming voice traffic to your phone but failing to do the same for your outbound traffic. I have a Cisco enterprise class router at my house (I'm an IT geek so I *play* with it) and until I opened up a bunch of ports to a bunch of sites I saw being blocked in the router logs I was having the same issue.
I asked T-Mobile for a list of voice gateway IP addresses at their end but none of the tier 1/2 techs were ever able to give me any useful info regarding IP addresses or ports... The phone keeps finding new IP addresses it wants to connect to so in the end I gave up on getting wifi calling working reliably and have mine set to prefer cellular.
A SOHO or Home router ought to automatically open up the necessary ports but I would suggest looking at the manufacturers web page to see if there's a firmware update for your router. If there is, apply it and see if that fixes the problem. Else buy another one and see if that resolves it. If it doesn't then you can always take it back.
Hope this helps
Click to expand...
Click to collapse
I believe you are right on. I could not get my Wifi Calling to function properly at work. Text works great, sending and receiving. My phone rings when I receive a call, but I cannot hear anything, neither does the caller. Similarly, when I dial a number, the other phone rings, but no audio is heard on either end. I called TMobile Tech Support and they read me a memo from Samsung that this is a "Known Issue" with "one-way audio" on wifi calling. A salesperson in the store read to me the same memo. Interesting thing is when I got home, everything works, both voice and text. I tried it at another wifi location and everything works also. But not at work. I am convinced it is a problem with the network at work. Puzzle is that Wifi Calling works great on my HD2 with Custom Rom at work using the same enterprise network. But I would hate to keep swapping the micro sim from the S3 into a sim adapter into the HD2 just to get reception at work. I was hoping the upcoming JB upgrade will solve the problem, but reading the above explanation makes me worried now. Anybody out there with any work around?
isaywedoit said:
I believe you are right on. I could not get my Wifi Calling to function properly at work. Text works great, sending and receiving. My phone rings when I receive a call, but I cannot hear anything, neither does the caller. Similarly, when I dial a number, the other phone rings, but no audio is heard on either end. I called TMobile Tech Support and they read me a memo from Samsung that this is a "Known Issue" with "one-way audio" on wifi calling. A salesperson in the store read to me the same memo. Interesting thing is when I got home, everything works, both voice and text. I tried it at another wifi location and everything works also. But not at work. I am convinced it is a problem with the network at work. Puzzle is that Wifi Calling works great on my HD2 with Custom Rom at work using the same enterprise network. But I would hate to keep swapping the micro sim from the S3 into a sim adapter into the HD2 just to get reception at work. I was hoping the upcoming JB upgrade will solve the problem, but reading the above explanation makes me worried now. Anybody out there with any work around?
Click to expand...
Click to collapse
You'd have to have access to the networking equipment at your work to really know the answer why... Short version is that Home routers/firewalls reflexively open ports when a device inside the network tries to access an IP address. UPnP is an example of this... Enterprise class routers/firewalls don't do this as it's considered insecure. So, you have to know what ports the traffic is coming from/going to and allow traffic on those ports. You also want to know what outside IP address it's destined for so you can lock down that traffic to just certain destinations, not the whole internet...
So, if it doesn't work at your office then there's likely very little you can do to fix it unless you're in the IT department or have a really good relationship with the Network Administrator of your IT department.
psykhotic said:
One thing to keep in mind is you HAVE to have a cell connection to use wifi calling.
Click to expand...
Click to collapse
Lol, really? Show me evidence of this.
What would be the point of Wifi calling if you have a cell connection? I've used Wifi calling since my MT4G and that's a total crock of BS
There would be NO POINT to Wifi calling if you have a cell signal.. common sense...

note 4 wifi issue

ok so i searched everywhere for this and couldn't find a solution. i have a note 4 and it will connect to my home wifi just fine. i can search the internet on it, but facebook doesn't load and neither do certain games and the app market loads very very slowly. when i had my S4, it would do everything just fine. i was at my friends house and connected to his wifi and everything loaded lightning fast. so i know it's a problem with my wifi, i just don't know what.
my modem is netgear and my router is belkin AC 1200
any ideas on what to check so i can fix it? i suck up a lot of data lol
Do a speed test on your wifi with another device to determine if it is your phone or your wifi. How does your phone perform on 4g? Does it do the same thing?
the wifi is fine. i can browse the internet, watch netflix, etc. When i'm on my data, everything loads like it normally would.
bump for some help
-Torres- said:
bump for some help
Click to expand...
Click to collapse
Try hard resetting you router and before customizing it(changing SSID, encryption, etc...), test it with your phone to see if its any better.
it didn't seem to help. it's dual band and i tried on both. it wouldn't even load the google play until i switched bands.
any other ideas of a possible fix?
-Torres- said:
any other ideas of a possible fix?
Click to expand...
Click to collapse
Yes.
I just got my VZW Note 4 yesterday and noticed almost the exact same problem. There is a little bit of info out there talking about things like power saving mode and stuff, but I noticed that my speedtest.net throughput was excellent. My next thoughts were DNS resolution or an IPv6 problem. Turns out my wireless router had a default setting with IPv6 routing enabled, but my ISP does not serve IPv6. You may notice the same kind of initial lag on Ubuntu installs (especially with certain VPS providers) where every single command you issue seems to take ages to start, but then completes quickly. I know how to deal with Ubuntu to force a preference for IPv4, but a locked down Samsung phone is a different matter entirely. Thankfully, I was able to just turn it off in the router.
For my specific router (Belkin AC1200 DB), the user interface has an IPv6 settings page, but the options they present to end users isn't intuitive. I changed my 'connection type' on this page to "Local Pass-Through Only", and my problem immediately went away. Have a look and see if you find anything similar.
Thanks, and good luck!
Aggraxis
Aggraxis said:
Yes.
I just got my VZW Note 4 yesterday and noticed almost the exact same problem. There is a little bit of info out there talking about things like power saving mode and stuff, but I noticed that my speedtest.net throughput was excellent. My next thoughts were DNS resolution or an IPv6 problem. Turns out my wireless router had a default setting with IPv6 routing enabled, but my ISP does not serve IPv6. You may notice the same kind of initial lag on Ubuntu installs (especially with certain VPS providers) where every single command you issue seems to take ages to start, but then completes quickly. I know how to deal with Ubuntu to force a preference for IPv4, but a locked down Samsung phone is a different matter entirely. Thankfully, I was able to just turn it off in the router.
For my specific router (Belkin AC1200 DB), the user interface has an IPv6 settings page, but the options they present to end users isn't intuitive. I changed my 'connection type' on this page to "Local Pass-Through Only", and my problem immediately went away. Have a look and see if you find anything similar.
Thanks, and good luck!
Aggraxis
Click to expand...
Click to collapse
DUDE!! this is exactly what i was looking for. i think this fixed my issue. surfed facebook briefly and it loaded everything instantly. i'll check more as the day goes on. thanks so much man
Fixed My Issue too!
Hey Guys
Newbie here! I just wanted to say that this fixed my problem as well. I don't usually post as you can tell by my info but this was worth coming out of the dark to reply to.
Now to clarify, I too have a Belkin router AC1200 so it may be specific to those. Anyway thanks for the help and enjoy the fish!
someone sticky this! i have the same wifi issue , i am at work right now but i will try it when i get home! , i hope this works!
I am having this same issue bUT Comcast here uses ipv6 as well,I have a Belkin n1 router what do I do?
---------- Post added at 07:39 PM ---------- Previous post was at 06:50 PM ----------
never mind i disable ipv6 in my comcast modem and it seen to do the trick, any idea why this is happening?
I've been having the exact same issue on my Note 4. for the past week or so. Our router/modem is a DPC3941T from Comcast, and I can't seem to find how to turn off IPv6. This setting was under Connections > Local IP Network. If anyone could help instruct me further, you would be a great help. I'm pushing my data cap for the month as it is because of this >.<
I'm having the same problem too. The funny thing is that I went to the Verizon store to see if they could trouble shoot it and the phone did not work on their wifi network either! I realize now how to access my IPv6 settings in my router and that does seem to fix the issue. Unfortunately I cant imagine very many businesses with wifi networks will allow me to reconfigure their router everytime I want to use wifi.....
I started having this issue when I upgraded to lollipop. My Netgear C6300 AC1750 doesn't seem to have an option to disable ipv6 though. Any suggestions?

slow wifi

Hey guys am i the only one having issues with wifi, its so painfully slow takes forever to load a webpage forget about watching a video, and no its not my wifi because i have tried several different ones and its always the same slow speeds, ive gone over my data limit twice since i got the g4 because cant you wifi.
is their a fix for this iissue, love my g4 but seriously thinking about another device
bayniner said:
Hey guys am i the only one having issues with wifi, its so painfully slow takes forever to load a webpage forget about watching a video, and no its not my wifi because i have tried several different ones and its always the same slow speeds, ive gone over my data limit twice since i got the g4 because cant you wifi.
is their a fix for this iissue, love my g4 but seriously thinking about another device
Click to expand...
Click to collapse
Try the DNSet application - I had painful Comcast WiFi speeds, or lack thereof, and running this application before turning on WiFi solves the issue. Not sure if it's just me, but you should know that MMS doesn't work when the DNSet application is running.
What is stopping us from hardcoding DNS entries in the WLAN config now that we have root? Is this possible?
Icculus760 said:
Try the DNSet application - I had painful Comcast WiFi speeds, or lack thereof, and running this application before turning on WiFi solves the issue. Not sure if it's just me, but you should know that MMS doesn't work when the DNSet application is running.
Click to expand...
Click to collapse
I looked at it, but the app needs to create a VPN to work, which is a whole other can of worms.
Do you have Comcast? I've learned that Comcast rolled out IPv6 out of nowhere, and many of its routers have issues with some phones (my gf's iphone included). I rooted my phone, disabled IPv6, and now I'm back to consistent 50-80Mbps download speeds on my phone.
Before, I would open up the Speedtest.net app, it would take a full minute or more to locate a server, and then the needle for the download speeds would constantly bounce between 0 and 50, sometimes with my phone prompting me that I lost my internet connection, asking if I would like to switch to data. Worth a shot! If you can't root, DNSet does this for you through the VPN, or you might be able to find a way to shut it off on your router.
I don't seem to have any issues with my phone picking up IPv6 over data or a few other routers, though, so I think this issue is more due to some bad firmware on certain modems.
Yes i do have comcast, their is many other cellphones in my house galaxy s5 ,s6, lg g3, iphone 6, none of them have problems but mine, how do i disable IPv6 once i have root
ryanpm40 said:
Do you have Comcast? I've learned that Comcast rolled out IPv6 out of nowhere, and many of its routers have issues with some phones (my gf's iphone included). I rooted my phone, disabled IPv6, and now I'm back to consistent 50-80Mbps download speeds on my phone.
Before, I would open up the Speedtest.net app, it would take a full minute or more to locate a server, and then the needle for the download speeds would constantly bounce between 0 and 50, sometimes with my phone prompting me that I lost my internet connection, asking if I would like to switch to data. Worth a shot! If you can't root, DNSet does this for you through the VPN, or you might be able to find a way to shut it off on your router.
I don't seem to have any issues with my phone picking up IPv6 over data or a few other routers, though, so I think this issue is more due to some bad firmware on certain modems.
Click to expand...
Click to collapse
From the G3 after the 5.0 update, the fix was to disable IPv6 as well. This isn't related to IPv6 though, as it only seems to effect the G3/G4. Also, Google "What is my IP" when on mobile data and you will likely have an IPv6 address from Verizon.
I don't know that it isn't related to ipv6; Samsung phones have similar issues and my girlfriend's iphone does as well. I don't think the problem is the protocol itself, but how certain modems (seemingly Comcast ones) incorrectly implement them in their firmware

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