Been having some issues with callers not hearing me. I tried swapping out the modems (can't remember exactly which ones but can figure it out if necessary), tried different kernels (while I was on TeamSonic rom), and switched from Sonic to FrostyJB and still happening.
I am on wifi calling at my home (crappy signal). It happened on all calls this morning. I made all the above saps and changes this morning as well. I tried a call when I left and was outside of wifi and call worked fine.
This sound like a defect or setting thing? Don't see a lot of settings in the Wifi Calling menu.
Thanks!
There are a few things that could be the problem. You need to determine if it is the phone or the wifi.
What kind of signal are you getting? Are you able to test your wifi for internet? Is this all of a sudden, meaning were you able to use wifi calling without problems prior to this recent problem?
I always had problems with wifi calling so I never use it on my HTC one s and this one too
Sent from my SGH-T999 using Tapatalk 2
pytyper483 said:
There are a few things that could be the problem. You need to determine if it is the phone or the wifi.
What kind of signal are you getting? Are you able to test your wifi for internet? Is this all of a sudden, meaning were you able to use wifi calling without problems prior to this recent problem?
Click to expand...
Click to collapse
It has been happening more frequently lately but I am not really sure on a time frame. I don't make gobs of calls. I have had the phone for about a month or so and didn't have any problems early on. I have tried a few different ROMs but I wouldn't call myself a flashaholic.
My wifi signal at home is pretty decent. My speeds are usually around the 18 - 19 range. No problems with internet. The calls connect pretty quickly.
I do have a cell-fi (sp?) unit on the way from t-mobile which my help but I would just like to try and figure out if something is off with the device.
Thanks!
Information update:
I just made a call from my office (same no cell signal and decent wifi) and call worked fine. Wifi speeds here are a bit slower, usually around 8-9.
Haven't changed router or modem at home. Time Warner Cable is the provider.
Will check my son's phone tonight. He also has the S3 but being a teenager, I am not entirely sure he knows how to make an actual phone call...
Does the problem seem to happen at the same times of day? Depending on how your isp is set up, heavy network traffic can cause the issue. Also remember that your voice going out is like uploading a file on that upstream data is going to be slower than downstream.
Is your cable modem or router kind of outdated? Last year I upgraded my modem and saw a huge improvement. The DOCSYS 3.0 tech is a lot faster than a DOCSYS 1.0 rated modem can handle.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Does the problem seem to happen at the same times of day? Depending on how your isp is set up, heavy network traffic can cause the issue. Also remember that your voice going out is like uploading a file on that upstream data is going to be slower than downstream.
Is your cable modem or router kind of outdated? Last year I upgraded my modem and saw a huge improvement. The DOCSYS 3.0 tech is a lot faster than a DOCSYS 1.0 rated modem can handle.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Today it happened around 8:00 am (EST) and again around noon. I'll check the upload speeds as well.
I swapped out the modem about 4-5 months ago. Not sure of the make. It is the one Time Warner provides. Haven't noticed any major problems with our PC though.
Router does have a few years on it.
I suspect that you're getting one way voice translation... the router is forwarding the incoming voice traffic to your phone but failing to do the same for your outbound traffic. I have a Cisco enterprise class router at my house (I'm an IT geek so I *play* with it) and until I opened up a bunch of ports to a bunch of sites I saw being blocked in the router logs I was having the same issue.
I asked T-Mobile for a list of voice gateway IP addresses at their end but none of the tier 1/2 techs were ever able to give me any useful info regarding IP addresses or ports... The phone keeps finding new IP addresses it wants to connect to so in the end I gave up on getting wifi calling working reliably and have mine set to prefer cellular.
A SOHO or Home router ought to automatically open up the necessary ports but I would suggest looking at the manufacturers web page to see if there's a firmware update for your router. If there is, apply it and see if that fixes the problem. Else buy another one and see if that resolves it. If it doesn't then you can always take it back.
Hope this helps
I thought it was just me that had a wifi problem
One thing to keep in mind is you HAVE to have a cell connection to use wifi calling. It's possible the signal is so weak it's dropping once you have the phone up to your face and it's moving around and stuff. Try using speakerphone with the phone on the desk or wherever you have some signal. You should also try to get a signal booster from tmo.
Definately check to see if there's any firmware updates for your router like ronin said.
Is it a G or N router? If it is N, check your other devices that connect to it as well. If anything connects to it at 802.11G then all connections with the router can be throttled down to G speeds. If so disconnect the G device, reconnect your S3 and try it again.
Also have you restarted the modem and router recently? Unplug them both from power for about 15-30 seconds. Then plug back in and give it a minute or two for everything to reconnect.
Sent from my SGH-T999 using xda app-developers app
I've been having the same problem all day today. I couldn't quite determine if it's my service or wi-fi, until then, I have it off for now.
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psykhotic said:
One thing to keep in mind is you HAVE to have a cell connection to use wifi calling. It's possible the signal is so weak it's dropping once you have the phone up to your face and it's moving around and stuff. Try using speakerphone with the phone on the desk or wherever you have some signal. You should also try to get a signal booster from tmo.
Click to expand...
Click to collapse
Didn't have to do all of this with V2
psykhotic said:
One thing to keep in mind is you HAVE to have a cell connection to use wifi calling. It's possible the signal is so weak it's dropping once you have the phone up to your face and it's moving around and stuff. Try using speakerphone with the phone on the desk or wherever you have some signal. You should also try to get a signal booster from tmo.
Click to expand...
Click to collapse
I didn't know about the cell connection requirement. The cell signal at my house is far north of crappy but the signal in my office is bad as well and no issues. I do have the tmo booster (cell-fi?) on the way. Hopefully that will fix it.
Thanks!
J_Bone said:
I didn't know about the cell connection requirement. The cell signal at my house is far north of crappy but the signal in my office is bad as well and no issues. I do have the tmo booster (cell-fi?) on the way. Hopefully that will fix it.
Thanks!
Click to expand...
Click to collapse
Someone told me once they'll send you one for free if you have lousy coverage at your home. Is that true?
Sent from my SGH-T999 using xda app-developers app
J_Bone said:
I didn't know about the cell connection requirement. The cell signal at my house is far north of crappy but the signal in my office is bad as well and no issues. I do have the tmo booster (cell-fi?) on the way. Hopefully that will fix it.
Thanks!
Click to expand...
Click to collapse
Woah.. holding my phone landscape killed my WiFi calling. WiFi went from 3 bars to 1 and WiFi calling disappeared. Holding the phone the other way fixed it.....I just had an iPhone 4 problem
DocHoliday77 said:
Someone told me once they'll send you one for free if you have lousy coverage at your home. Is that true?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If you had good credit they will and you have to have SOME service. Like 1 bar or w.e.
ronin4740 said:
I suspect that you're getting one way voice translation... the router is forwarding the incoming voice traffic to your phone but failing to do the same for your outbound traffic. I have a Cisco enterprise class router at my house (I'm an IT geek so I *play* with it) and until I opened up a bunch of ports to a bunch of sites I saw being blocked in the router logs I was having the same issue.
I asked T-Mobile for a list of voice gateway IP addresses at their end but none of the tier 1/2 techs were ever able to give me any useful info regarding IP addresses or ports... The phone keeps finding new IP addresses it wants to connect to so in the end I gave up on getting wifi calling working reliably and have mine set to prefer cellular.
A SOHO or Home router ought to automatically open up the necessary ports but I would suggest looking at the manufacturers web page to see if there's a firmware update for your router. If there is, apply it and see if that fixes the problem. Else buy another one and see if that resolves it. If it doesn't then you can always take it back.
Hope this helps
Click to expand...
Click to collapse
I believe you are right on. I could not get my Wifi Calling to function properly at work. Text works great, sending and receiving. My phone rings when I receive a call, but I cannot hear anything, neither does the caller. Similarly, when I dial a number, the other phone rings, but no audio is heard on either end. I called TMobile Tech Support and they read me a memo from Samsung that this is a "Known Issue" with "one-way audio" on wifi calling. A salesperson in the store read to me the same memo. Interesting thing is when I got home, everything works, both voice and text. I tried it at another wifi location and everything works also. But not at work. I am convinced it is a problem with the network at work. Puzzle is that Wifi Calling works great on my HD2 with Custom Rom at work using the same enterprise network. But I would hate to keep swapping the micro sim from the S3 into a sim adapter into the HD2 just to get reception at work. I was hoping the upcoming JB upgrade will solve the problem, but reading the above explanation makes me worried now. Anybody out there with any work around?
isaywedoit said:
I believe you are right on. I could not get my Wifi Calling to function properly at work. Text works great, sending and receiving. My phone rings when I receive a call, but I cannot hear anything, neither does the caller. Similarly, when I dial a number, the other phone rings, but no audio is heard on either end. I called TMobile Tech Support and they read me a memo from Samsung that this is a "Known Issue" with "one-way audio" on wifi calling. A salesperson in the store read to me the same memo. Interesting thing is when I got home, everything works, both voice and text. I tried it at another wifi location and everything works also. But not at work. I am convinced it is a problem with the network at work. Puzzle is that Wifi Calling works great on my HD2 with Custom Rom at work using the same enterprise network. But I would hate to keep swapping the micro sim from the S3 into a sim adapter into the HD2 just to get reception at work. I was hoping the upcoming JB upgrade will solve the problem, but reading the above explanation makes me worried now. Anybody out there with any work around?
Click to expand...
Click to collapse
You'd have to have access to the networking equipment at your work to really know the answer why... Short version is that Home routers/firewalls reflexively open ports when a device inside the network tries to access an IP address. UPnP is an example of this... Enterprise class routers/firewalls don't do this as it's considered insecure. So, you have to know what ports the traffic is coming from/going to and allow traffic on those ports. You also want to know what outside IP address it's destined for so you can lock down that traffic to just certain destinations, not the whole internet...
So, if it doesn't work at your office then there's likely very little you can do to fix it unless you're in the IT department or have a really good relationship with the Network Administrator of your IT department.
psykhotic said:
One thing to keep in mind is you HAVE to have a cell connection to use wifi calling.
Click to expand...
Click to collapse
Lol, really? Show me evidence of this.
What would be the point of Wifi calling if you have a cell connection? I've used Wifi calling since my MT4G and that's a total crock of BS
There would be NO POINT to Wifi calling if you have a cell signal.. common sense...
Related
Hi all,
I searched the forums for this topic and haven't been able to find anything that addessess this exactly...
I have a rooted SGS2 with Whitehawkx's rom installed. I have been using it for over a week now and noticed that even if wifi calling is enabled, I often get an "unable to connect" error, then when I actually get the Wifi calling to work, the call quality is really bad.
Has anyone else experienced this? If so is there any kind of fix or work-around?
Thanks!
Madi
Are you using the sim card that came with the device? That could be the problem.
Sent from my SGH-T989
I got a new SIM card when I bought the phone. It does "work" meaning I can usually get wifi calling enabled after a few tries, although not always.
When I call comes in the wifi calling icon goes from blue to green, like it's supposed too, but the calls sounds like the person on the other end has a very bad stutter, so I miss half the conversation...
Madi
In that case I don't know what could be causing that problem. IM currently running juggernaut 4.0 with the new modem and wifi calling is working perfectly. I hope someone can help!
Sent from my SGH-T989
How is the quality of your internet connection?
Sometimes poor internet or local isp might be the problem.
Try running speedtest.net test and report
Sent from my SGH-T989 using XDA App
I am getting 5424 kbps download and 356 kbps upload...
Call quality on Wifi calling could be because of ANYTHING , network related, it is a VOIP based service.
The things that could be causing it,
Internet Connection (not just speed but packet loss)
Router (the type of router , including firewall, and stateful packet inspection, UPNP)
Wireless Access Point, try changing the channel on your AP
and many more things , related to network traffic ..
My call quality bounces from great to crappy depending on what is going on, on my network.
Hi thanks for the info. Tried connecting to a different router, was using my new Cisco, Burr had better quality when connected to my old Belkin. It's stool not great but it's better.
Thanks
Sent from my SGH-T989 using XDA App
just wanted to bump this thread as I am having the same problems stated in the OP.
Info in sig. got a new sim card from tmobile today. got home, connected to wifi calling, worked for about an hour with choppy quality then disconnected. tried connecting again later on and keep getting the "Error REG99 Unable To Connect" message
Tmobile support forums say this is a known issue with the SGS2 but am just wondering if others are experiencing the issue and weather its rom related or the service is down altogether.
i also tried flashing different kernel just in case (faux to darkside) but no results
anybody insight or suggestion are appreciated
will also try flashing Blaze LB7 radio
I have an unrooted Galaxy S4 Spark. I always connect, but the voice is totally unuseable.
It's not my network. I can run video calls on Skype while downloading large files at the same time.
I don't think Sprint has their heart in Wi-Fi calling. I also suspect they have allocated VERY LITTLE bandwidth to support it.
I love the phone and having the hardest time resisting turning the phone back in. I'm on my 2nd S3 and my third Sim card. Everything appears to be going well but I noticed that when my phone is in WiFi calling mode, incoming calls go straight to voice mail. I don't get an alert or anything. If they leave a voicemail, I get that. I searched other phones that have had this issue not just the S3. I am running stock OS but I am rooted.
Can anyone else verify that there incoming calls are working on Wifi Calling ? Any ideas on what I could try ? outgoing calls work fine.
EDIT: Sometimes calls go through, sometimes it doesn't. When it does go through, I can't swipe the green button to answer. It goes through the swipe motion but nothing happens. When I am off of WiFi calling, I can receive calls correctly and I can properly swipe to answer them
soljaofjesus said:
I love the phone and having the hardest time resisting turning the phone back in. I'm on my 2nd S3 and my third Sim card. Everything appears to be going well but I noticed that when my phone is in WiFi calling mode, incoming calls go straight to voice mail. I don't get an alert or anything. If they leave a voicemail, I get that. I searched other phones that have had this issue not just the S3. I am running stock OS but I am rooted.
Can anyone else verify that there incoming calls are working on Wifi Calling ? Any ideas on what I could try ? outgoing calls work fine.
EDIT: Sometimes calls go through, sometimes it doesn't. When it does go through, I can't swipe the green button to answer. It goes through the swipe motion but nothing happens. When I am off of WiFi calling, I can receive calls correctly and I can properly swipe to answer them
Click to expand...
Click to collapse
Ah-ha, you just solved a mystery for me! I like to have my phone automatically connect to any wifi in my usual hangouts to save data. I kept wondering why I was missing calls without hearing my ringtone. I have a theory on what is happening. Back on my old Vibrant, wifi-calling could not work on slower networks. I could get it to initialize but never could it actually make a call. I noticed this when up in the mountains at a lodge that had very slow internet. Maybe it's the same issue? Hopefully others will chime in.
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
Click to expand...
Click to collapse
Disappointing. Are you on T-mobile? (I expect yes as this, to my understanding, is the only US network licensed to use wifi calling?)
I am thinking of buying an S3 but I have to have wifi calling working on UK operator orange.
Click to expand...
Click to collapse
I think most of these threads are locked because XDA is trying to separate them all. Anyways, this is the only way I could respond. Since my first post, I have had more positive experiences with wifi-calling. I think it may be a little of both, slow connection and this newer implementation. On a slow connection it definitely wont work correctly which is what I would expect. What I mean is you can't successfully answer or make a call as the phone app will just hang. Going straight to Voicemail is another mystery altogether. I have 4g internet at home so there is no reason I can think of for that to happen. But like I said since my first post I have successfully made and answered several calls from home using wifi-calling and even a few from a location that had decent internet. Call quality was decent for what it is.
Guys, take a look at this thread. It concerns wifi signal dropping and re-enabling. That would certainly explain why some of the calls made to me when I was at home on wifi went to Voicemail even though I have 4g. I did notice some of this last week.
http://forum.xda-developers.com/showthread.php?t=1790187
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
Wifi Calling
sflagg73 said:
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
Click to expand...
Click to collapse
Disappointing. Are you on T-mobile? (I expect yes as this, to my understanding, is the only US network licensed to use wifi calling?)
I am thinking of buying an S3 but I have to have wifi calling working on UK operator orange.
This happens on sprint phones as well...
I see this thread is open again. My experiences with wifi-calling have bore out what I thought: A weak signal will cause problems. I only wish that every call went to voicemail. What happens often with me is that wifi-calling will partially work, as in I can answer a call but the person can't hear me at all and I may catch one or two words from them. If they terminate the call, the phone app is fine, but if I terminate the call, the phone app hangs and freezes everything! Today it was so bad I had to pull the battery and reboot. Maybe wifi calls going to voicemail is an imperfect function that Samsung or rather T-Mobile built into the app. It kinda makes sense as this app could never complete a wifi call if you were connected to slow internet when it was a separate app. In any case I would rather have my wifi calls go straight to voicemail (and get a pop-up notification) than have the app try to work but wind up hanging my phone. What do you guys think?
I don't know about slow networks. I've already exchanged one T-Mobile S III because of Wi-Fi calling problems. My replacement works much better on my work network than it does on my home network and it is much, much slower than my home network is.
dcugooner said:
I don't know about slow networks. I've already exchanged one T-Mobile S III because of Wi-Fi calling problems. My replacement works much better on my work network than it does on my home network and it is much, much slower than my home network is.
Click to expand...
Click to collapse
This isn't particularly good news for me. If it isn't software problem that manifests when coupled with a slow network then a future update won't fix it. That's what I was hoping the problem would turn out to be. If its hardware, then the time I have to do something about it is limited as I dropped my first phone and the replacement has a limited warranty, I think. Plus, I've paid to have invisi-shield placed on the front and back and would have to eat that cost if I get another replacement.
Epic Fail
I have this issue and am at my wits end to resolve it. Wifi calling is a major feature that worked fine(except echo) with my Vibrant. However, nothing I have tried will fix my ability to answer calls on WiFi. I have the SIM from the GS3 box. My E911 address exists since my bb8900. WiFi Power Save is off. All routers I use, Linksys E4200 and Linksys WNR1000, Linksys 614. Wireless N and G. T-mo CS could not help. I understand that the WiFi calling changed from UMA to IMS. No separate app. GS2 users with same issue. Anyone with a clue? Please help.
IrieBro said:
I have this issue and am at my wits end to resolve it. Wifi calling is a major feature that worked fine(except echo) with my Vibrant. However, nothing I have tried will fix my ability to answer calls on WiFi. I have the SIM from the GS3 box. My E911 address exists since my bb8900. WiFi Power Save is off. All routers I use, Linksys E4200 and Linksys WNR1000, Linksys 614. Wireless N and G. T-mo CS could not help. I understand that the WiFi calling changed from UMA to IMS. No separate app. GS2 users with same issue. Anyone with a clue? Please help.
Click to expand...
Click to collapse
how did you turn off the wifi power save?
I experience the bad quality calls on wifi, at my workplace it is perfect, but at my home, its terrible.
my home network is faster than my workplace.
I think this is something to do with the firewall as well.
and I couldn't find the way to turn off firewall on the dam verizon fios actionnet router.
---------- Post added at 01:27 PM ---------- Previous post was at 01:27 PM ----------
you can also try to broadcast the wifi on channel 3 only, that helped me in my case.
WPSM
There is a link earlier in this thread to another XDA thread. Phone app --> *#0011# --> menu button --> WiFi--> Press WPSM On/Off button.
My GS3 would drop a WiFi signal 3 inches from the router at work and 3 feet from the router at home. At least THAT is fixed now. However, I don't seem to get the same WiFi signal range as my Vibrant did using the same routers Trying the channel 3. I do have a few setting set to auto at least on my home router.
-greenboy- said:
how did you turn off the wifi power save?
I experience the bad quality calls on wifi, at my workplace it is perfect, but at my home, its terrible.
my home network is faster than my workplace.
I think this is something to do with the firewall as well.
and I couldn't find the way to turn off firewall on the dam verizon fios actionnet router.
---------- Post added at 01:27 PM ---------- Previous post was at 01:27 PM ----------
you can also try to broadcast the wifi on channel 3 only, that helped me in my case.
Click to expand...
Click to collapse
when my wifi calling was giving me issues i had to go on the tmobile site and set my area for 911 calls for the wifi calling. after that it worked flawlessly
duhitsrandy said:
when my wifi calling was giving me issues i had to go on the tmobile site and set my area for 911 calls for the wifi calling. after that it worked flawlessly
Click to expand...
Click to collapse
Yes, that's required, but not the underlying issue of the thread.
I've had wifi calling weirdness too. I called my sisters Verizon cell and there was no tone but after xx seconds it got her voicemail. When I call my phone on my house phone (Comcast) my phone rings but there's no tone on the house phone!
I NEVER get a ring. Just someone picks up our voicemail does.
Sent from my SGS3 Stock Rooted & Odexed
I love this thing!
Hi, all.
I'm down in Mexico on TelMex Infinitum internet service with their really lousy Thomson T585v8 DSL router using WPA2/AES security, on, I think, an n signal (router only runs n on a b/g/n or b/g setting, I have it set to b/g/n). My SGS3 firmware is stock unrooted LJ4.
When the wifi connection isn't strong, or the internet speed isn't fast enough, the WiFi Calling icon turns red and gives me an "09" error code saying I need to register a 911 address before I can use WiFi Calling. When I move back into range with full bars on the WiFi signal, sometimes it corrects itself....but other times I need to reboot my phone. It's a pain in the butt and I do have a (US) 911 address registered.
Not really asking for advice....just wanted to make a post about it so that others can be aware (include T-Mobile) of this pesky problem and post their similar experiences (if they are having them). Give me a "weak signal" error, but an incorrect "911 address missing" error and a failure to automatically reconnect is a problem.
Heads up if you are planning on using WiFi Calling on a weak or slow international connection.
I will say that my WiFi Calling voice/call quality has been amazingly good when WiFi Calling is connected down here.
Tldr trying to help anyway. If there is a 911 error then you need to address something within the T-Mobile website and your login. Google search it.
Sent from my SGH-T999 using xda premium
mt3g said:
Tldr trying to help anyway. If there is a 911 error then you need to address something within the T-Mobile website and your login. Google search it.
Click to expand...
Click to collapse
Already went there a few days ago when I first experienced the problem, re-entered and re-saved 911 address information. No change in behavior.
Didn't have this problem on my old Vibrant which I used down here on same setup (our house) as recently as last May.
Can you call T-Mobile from a landline?
Sent from my SGH-T999 using xda premium
mt3g said:
Can you call T-Mobile from a landline?
Click to expand...
Click to collapse
I think maybe you misread my original post.
I have intermittent connection problems with WiFi Calling. I can get it to work, it's just picky and sometimes requires a reboot. I can call 611 via WiFi Calling, but really don't want to bother, as this falls into the "nitpicking" category right now. As long as I can get it to work, get my voicemail, etc., I'm good. No landline here anyway.
I do, however, appreciate your attempts to help.
Hey I'm a 1st to T-Mobile i'm testing it out before I switch all my lines from Verizon. The question I have is that both the Note II and the GS3 that I have seem to drop the Wifi calling feature randomly. I thought at 1st it may have been some sort of power saving option but it seems to happen in frequently. (Doesnt matter if I'm close to the Router or not)
Is this common? Or am I the only one that has had this happen?
Thanks for any input!
-Scoob
Mine does the same thing I just turned off the wi fi calling app and it now works fine
Sent from my SGH-T889 using xda app-developers app
somethinboutpat said:
Mine does the same thing I just turned off the wi fi calling app and it now works fine
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
I'm not sure what you mean by turning the App off? When turning the WIFI calling app off does that not mean you are unable to use the feature?? LOL- I have to have this as I have zero reception at my home.
Thanks for letting me know!
-Scoob
scooby-snack said:
Hey I'm a 1st to T-Mobile i'm testing it out before I switch all my lines from Verizon. The question I have is that both the Note II and the GS3 that I have seem to drop the Wifi calling feature randomly. I thought at 1st it may have been some sort of power saving option but it seems to happen in frequently. (Doesnt matter if I'm close to the Router or not)
Is this common? Or am I the only one that has had this happen?
Thanks for any input!
-Scoob
Click to expand...
Click to collapse
Same here
Sent from my SGH-T889 using xda app-developers app
This is happening to me as well.
@ scoob go to setting, more setting, deselect the wifi calling app and it should work for you my coverage at my place is between 0 and 1 bar so this should help
Sent from my SGH-T889 using xda app-developers app
mine goes on and off on both my new note 2 and my wife's new galaxy s3. really aggravating. worse on my phone, when in wifi calling, it only answered calls like 1 out of every 10 times, otherwise they went to voicemail. I took the sim out of mine, then put it back in and pushed it in and out and in the holder a few times and now it seems to receive calls in wifi mode but still always in and out and error to connect and such.
My experience with Wifi-Calling has been nothing but troublesome. It's really not reliable at all, sometimes calls comes through sometimes don't.. and when it does come through I can hear the caller but caller cannot hear me. This is quite common problem with wifi-calling and i given up.
If you get even a 1bar of reception near by the window, I suggest calling T-Mobile and getting their Cel-Fi device (Free of charge but has to return when you leave T-Mobile). 1~2 bar by the window will give you full 4bar reception throughout the house on 4G. Only requirement is that you must be living in single house, can't ship out to house that are connected by or close by. I live in townhouse and I just told them I live in single house and got the device in 3 days. =)
Wi-Fi calling is a disaster. For me, incoming audio drops constantly, but the party I am calling can hear me fine. On other occasions, the call will just randomly drop. Came from a Sensation where Wi-Fi calling was perfect. There does not seem to be any resolution... I have spent hours talking to tech support and they have replaced the device with no improvement. I have also had my ISP out and they have verified that my connection is fine. I have even changed the router out... same issues.
With my wifi calling, as soon as I turn kt kn my bars at home would drop where I would hardly get any service. As soon as I turn wifi calling off I magically get bars. So I leave it off and now I get bars pretty much everywhere I go....almost
from my Galaxy Note 2 using Tapatalk 2
Nellyinda803 said:
With my wifi calling, as soon as I turn kt kn my bars at home would drop where I would hardly get any service. As soon as I turn wifi calling off I magically get bars. So I leave it off and now I get bars pretty much everywhere I go....almost
from my Galaxy Note 2 using Tapatalk 2
Click to expand...
Click to collapse
With wifi calling on, it's suppose to drop signal bars to nothing. You have to go by the wifi bars instead.
Wifi also greatly depends on your network conditions. Cause I have the same problem but it doesnt happen to me that often after some tweaking.
Wifi Issue
I have that problem quite a bit but the signal strength on my router is good. Yesterday i had my internet company reset the cable modem and my wifi problems have decreased a lot but it is still happing. It has to deal with the wifi certificate problems on the Note 2 (Samsung). It is the same problem that I had on the GS3.
Oh well
ghost_231 said:
Wifi also greatly depends on your network conditions. Cause I have the same problem but it doesnt happen to me that often after some tweaking.
Click to expand...
Click to collapse
what tweaking did you do?
my internet is rock solid. only good thing about uverse service, yet this wifi calling is in and out and in and out all the time.
robl45 said:
what tweaking did you do?
my internet is rock solid. only good thing about uverse service, yet this wifi calling is in and out and in and out all the time.
Click to expand...
Click to collapse
not much for me, just very little. tried to set up QoS and worked pretty good. until my bro starts playing on his xbox, then im screwed on it lol
No issues here with wifi calling.
Nellyinda803 said:
With my wifi calling, as soon as I turn kt kn my bars at home would drop where I would hardly get any service. As soon as I turn wifi calling off I magically get bars. So I leave it off and now I get bars pretty much everywhere I go....almost
from my Galaxy Note 2 using Tapatalk 2
Click to expand...
Click to collapse
Uhh, that's the point of wifi calling, to make calls over WiFi and disable your cellular radio. If you turn on Wifi Calling, you should get a blue phone icon on the top left and your "bars" should drop to nothing as your phone turns off the cellular radio. You can still make/recieve calls/sms/mms.
I've been getting an ER01 error lately with invalid certificate, but it seems to be a T-Mobile backend problem? It happens, about 10% of the time and only on my school's network (I have a feeling, it might have to do with the sign in process there).Otherwise, it works well at my apartment.
achusaysblessyou said:
Uhh, that's the point of wifi calling, to make calls over WiFi and disable your cellular radio. If you turn on Wifi Calling, you should get a blue phone icon on the top left and your "bars" should drop to nothing as your phone turns off the cellular radio. You can still make/recieve calls/sms/mms.
I've been getting an ER01 error lately with invalid certificate, but it seems to be a T-Mobile backend problem? It happens, about 10% of the time and only on my school's network (I have a feeling, it might have to do with the sign in process there).Otherwise, it works well at my apartment.
Click to expand...
Click to collapse
i get that certificate problem at my house, not too much anymore, but I still see it. and the wifi calling does drop in and out at various times. not a huge deal for me, but the average person wouldn't deal with that.
achusaysblessyou said:
I've been getting an ER01 error lately with invalid certificate, but it seems to be a T-Mobile backend problem?
Click to expand...
Click to collapse
I've been noticing more & more problems with my service in the last two months. I called T-Mobile to fix it and whatever they did seemed to only help a little. I get times where I get frequent ER01 errors with WiFi & duplicated text messages (same text message gets received by my phone 2-3 times) for an hour or two. I used to also get errors sending texts around that time, but that appears to have gotten better.
Someone else mentioned Uverse, and my WiFi calling problems are at home & work, both of which have AT&T for internet... When I switched from their DSL to Uverse I expected less problems, but got more.
anyadike said:
I've been noticing more & more problems with my service in the last two months. I called T-Mobile to fix it and whatever they did seemed to only help a little. I get times where I get frequent ER01 errors with WiFi & duplicated text messages (same text message gets received by my phone 2-3 times) for an hour or two. I used to also get errors sending texts around that time, but that appears to have gotten better.
Someone else mentioned Uverse, and my WiFi calling problems are at home & work, both of which have AT&T for internet... When I switched from their DSL to Uverse I expected less problems, but got more.
Click to expand...
Click to collapse
Seems to be a problem that a lot of people are experiencing. Just did a quick Google search and some indication points to a possible T-Mobile back-end problem. I wonder if i call up T-Mobile and ask for wifi calling to be explicitly added to my plan if that'll change anything.
Ok, it seems for me the issue with wifi calling not working at all is resolved (I always have the "Wifi calling is ready!" notification) but when I receive a WiFi call it will randomly disconnect after a few minutes. Might be 5 min, might be 20, and after that if I or they call back it might disconnect in as little as 2-3 minutes! Doesn't seem to matter if I answer on my handset or my GearS, still always drops in <20 min.
It's not my internet connection dropping, I also have Skype with In/Out running and can place/receive calls on it without any interruptions (on both my N4 and my PC).
Any suggestions?
Phone is 100% stock, not rooted, Android 4.4.4.
Wi-Fi calling was a PITA on KitKat with my Netgear router. Netgear support and DD-WRT forums for my router were both saying to disable the firewall. Forward porting and setting my phone as DMZ with static address didn't help with UDP packets and maintaining a connection.
Lollipop its better and the reason I'm not going back to KitKat but hardly tolerable without root.
I know this doesn't apply to you but with Adaway, I monitored the DNS requests for Wi-Fi calling and whitelisted them. That seemed to help with the Wi-Fi connection list issues. There's webservicesgateway and vowifi dns requests to look for. Didn't post for security concerns.
Yeah, I'm scared to make the jump to lollipop because right now my GearS is working perfectly and I'm scared to change anything major (spent 2 weeks fighting in on the "compatible" SGN2, finally said "screw it, I'm due for an upgrade" and got the SGN4) as Is aid I've not even rooted my SGN4 for fear of 'breaking' my smartwatch...
Router could be the issue, since it's a brand I've never heard of before ("ComTrend") but It's a router/modem combination that my ISP requires so I cant swap it out... may try the suggestions you mentioned, just in case, but not going to hold my breath...
If anyone else has suggestions, please post them. Right now I'm in a situation where I need VoIP (I literally get 0-1 bars reception, so bad that if I answer a call it drops) and to get Skype to work I have to turn off calls comming to my handset (otherwise the Phone App overtakes skype, then drops the instant I answer) which means I miss calls when NOT at home thanks to skype playing poorly with my cellular data... >.<
Off topic: did you consider asking Sprint for an Airave unit? Bad cell signal.
Mine was free to use and got exchanged/upgraded for newer model a couple of times.
I let mine go with Wi-Fi calling because it conflicts. Had to pick one.
I've had two actually. Back when it was amde by Samsung it worked GREAT, (thought they charged me soemthing like $5/month for it) but now the new "Airvana" version has stopped getting a GPS signal... why I cant program it in I dont get (since WiFi calling works with out constant GPS) It's been sitting around gathering dust for a while, I might get it out and try to make it work again, maybe they upgraded their system enough that it wont turn off... or maybe I'll try sticking it in the attic or something... thanks for the suggestion!