Develop Bugs

Where is Outlook mobile?

Hello evryone
After getting some hours to spend with my new Pro2 i was checking out the options to sync agenda email contacts etc.
However i am a new user to win mobile and i wasnt using outlook before on my laptop. I just installed it, however to sync it i have to enable the options in the mobile device manager that standard comes with the phone.
When i tried to sync my email etc i noticed that outlook is not installed on my pro 2? This is normal? i can get it of the cd aswell? how?
im a total beginner, any help would be apreciated
thanks in advance
Alsa

alright, i feel pretty newbie haha i i figured it out, so forgot about first post
however, i only have an hotmail email account, how do y sinc this with outlook and my pro2?
might not be possible, so maybe some1 can tell me how to sync my contacts to my outlook?
kind regards

Oh, man. I see you're a total newcomer, welcome to the Windows Mobile world! Your phone will look like complicated at first, but after a couple weeks playing with it, you should be able to start harnessing it's power.
Pocket Outlook is integrated on your phone. The contact tab, calendar, tasks, etc IS pocket Outlook itself.
In order to sync your contacts with windows, you need to have the syncing software installed. It's on your phone's CD. If not, then you can get it from Microsoft:
Windows XP and earlier, use Activesync.
Windows Vista, Seven, use Windows Mobile Device Center.
After the syncing software is installed, just plug in your phone, select activesync, and follow the instructions on-screen.
To sync your hotmail account directly to your phone, you can use Windows Live (add it to the program tabs) and then sign-in. If you want it directly in outlook PC, then search for the Outlook Connector.

For hotmail; go to the TF3D--> Settings--> email setup menu and enter your details as prompted; it will automatically create a hotmail connection file for you

Window Mobile Device Center sync issue

I need help, I recently installed Windows 7 Professional on my desktop Pc. I then installed Windows Mobile Device Center and Microsoft Outlook so I can sync/backup my contacts. Well now when I try to sync my phone Windows Mobile Device Center gets an error. I tried to sync it with my laptop that is running Vista Ultimate and i get the same thing. I think I probably need to hard reset my phone but I can't because I don't have a backup of my contacts since I reformatted my desktop pc. Anyone know what the problem could be with my phone that's causing it not to sync? Or what is another useful tool to backup contacts. I have Microsoft My phone and it won't let me backup contacts cuz I already have it set to backup thru Outlook.

Are you running Outlook 2010 on a 64 bit operating system by chance? If so, the Mobile Device Center won't work. I was searching about this all morning.
D.

No i'm running Outlook 2007. I think it has something to do with the phone cuz I'm unable to sync it with Vista or Windows 7

Have you a gmail account?
If so set it up with Exchange to sync your contacts and calendar, then you can reset the phone

i have the exact same problem!
besides that, i see that when i sync, Office 2007 (and WMDC 6.1 on Windows 7) takes the contacts i have in hotmail, and the contacts i previously had on my phone, and adds them all together, and then syncs them to my phone.. this is killing me, everything i sync my phone i have a bunch of unsorted and unwanted email addresses in my "contacts" in the phone.
any solution for this? before i used to sync contacts with no problem, in Office i even had a seperate group for hotmail contacts and just my phone contacts.. now its only 1 group together, any idea how to separete them??

Sync Outlook calendar on 2.1 ROM

Hi,
I'm currently using MCR 3.2.
I must admit : I'm a flash addict.
I tested a lot of ROM. Mainly 2.1.
The only thing that prevent me to switch to 2.1 as daily ROM is because I use HTC Sync to add my work calendar to my Hero. Is there a 2.1 ROM with HTC Sync or another way to do add my Outlook calendar to my hero without merging it to my google one ?
Thx to readind me.
Mik-

Hmmm..........i re-read the last part of your question and deleted my answer.

Exactly the same for me. I am using CKdroid and it is perfect apart from the fact that I cant sync to outlook as there is no HTC sync.

I'm in the same boat - using CKdroid (great ROM) but there's no way to sync to Exchange calendar. I use Gmail (sync's fine) and Google Apps (Activesync) and the 2nd one is not longer possible to sync. Maddening, and counter-intuitive, to remove something that was there in a lower version of the software. Even worse when you think the iPWN gets to sync multiple Gmail/GApps calendars right out of the box..!
Any ideas, anyone?

I wonder if this the same issue I am experiencing.
HTC Sync works well enough to synchronise applications, but contacts only lists "Windows Contacts" - no option for Outlook. Calendar/notes/tasks isn't an option at all.
For the record, I am running VillianROM 1.2.1, an although 2.0 is available as of this morning, nothing in the changelog addresses the problem and I haven't tested this yet. I am running the Outlook 2010 beta but have read about the same problems with Outlook 2007.

htc snyc für 2.01 or 2.1 roms needed
hi to alll!
this is the same problem a face with ALL new roms! there no chance to sync outlook (contacts, calender, notes,...) with htc sync!
htc sync does not recognaice the device (HTC HERO)
i am also lokking for some "easy" solution!
i dont like to sync outlook to gmail and then to htc hero!
thx for advice!

Outlook synchronization software
http://www.doubletwist.com/dt/Home/Index.dt

zeevik said:
Outlook synchronization software
http://www.doubletwist.com/dt/Home/Index.dt
Click to expand...
Click to collapse
I have had a read through the forums and info about the software and this seems to only cover media, rather than outlook calendar and contacts. Have you tried this?
I have flashed my phone rom with MoDaCo 3.1 (Android 1.5) and HTC Sync still doesn't list Outlook as an option, so I guess this is probably an issue with the HTC Sync software itself.
Update: Android 2.1 does have something to do with the problem I think. I needed to unplug and plug the device into USB a few times before HTC Sync forgot about the limitations of the last ROM and recognised it as a new device.

I'm running villian 2.0.1 and while I sync my outlook through exchange if you use USB to PC there is an option to run HTC sync.
My laptop recognises my phone when i choose HTC sync connection but I can't confirm if outlook sync works that way as i don't use outlook on this laptop.
If i go to sync manager it asks me to set up outlook so it all seems to be communicating fine. Maybe someone who uses outlook and villian 2.0.1 can test it out.

Dakeyras said:
I'm running villian 2.0.1 and while I sync my outlook through exchange if you use USB to PC there is an option to run HTC sync.
My laptop recognises my phone when i choose HTC sync connection but I can't confirm if outlook sync works that way as i don't use outlook on this laptop.
If i go to sync manager it asks me to set up outlook so it all seems to be communicating fine. Maybe someone who uses outlook and villian 2.0.1 can test it out.
Click to expand...
Click to collapse
I'd be interested to find out!

Can't outlook sync with gmail ???

Problem Outlook Sync MS 2007 Villain 1.2 and Kagudroid 1.2 ROMS
Dear Guys
I have being using Villain 1.2 and Kagudroid 1.2 ROMS and I notice the following problems:
Villain ROM version 1.2
0. connecting via Wi Fi with Excange Server running MS Exchange 2007 with passcode enfoce rule OK no problems addindg the Exchange account, after that I have to add a password to unlock the phone, which is normal.
1. Able to add Outlook Account.]
2. Able to Sync Calendar.
3. Event added at PC Side to Phone Ok
4. Event Modify at Phone able to see changes at PC Side.
5. Events Modify at PC side was able to see at Phone Side
6. Events created at Phone Side gives and error or
"sync/conversion error" and the phone can't complete any sync until the event is deleted in the phone.
KAguDroid 1.2
0. connecting via Wi Fi with Excange Server running MS Exchange 2007 with passcode enfoce rule. NOT Working got a Error Message:
"This Exchange Active Sync requires security features your phones doesn't support"
LOX: Anything that I can do on the phone to be able to comply Exchange Rule of Passcode to lock unlock the phone?
Follow up: Dear Russell I haven't got the time to test Villain 2.0.1, as soon as I have the time and Teste I let you know.
By the way both ROMs are just awesome -I donate to both of course

Villain ROM 2.01 has not been giving me any issues (yet, doing more testing today) in OTA Exchange sync.

[Q] "Unable to copy contacts from PIM"

Can't find any other threads on this, but when I attempt to sync my (stock 2.2 ROM) Android with HTC Sync 3.0.5481, I'm getting, "Can not sync contacts from PIM" messages.
Anyone any ideas? It's worked flawlessly for weeks/months.

Happend to me once with HTC sync. 3.0.5511, needed to just restart Outlook (2007).

also what OS are you using with what version of office?

Windows 7, with Office 2007.
Its been working with this config for the last few months no problems.

Unable to copy contacts from PIM
funkymagicuk said:
Can't find any other threads on this, but when I attempt to sync my (stock 2.2 ROM) Android with HTC Sync 3.0.5481, I'm getting, "Can not sync contacts from PIM" messages.
Anyone any ideas? It's worked flawlessly for weeks/months.
Click to expand...
Click to collapse
I was having this problem just now on an XP SP3 machine with HTC Sync V3.0.5511. (actually, I've been having the problem for a month or so now!). Froyo 2.2 ROM (Official HTC/Telstra release) on the phone. It was working at first for a few weeks then stopped working for contacts and appointments. I uninstalled and reinstalled the HTC software & drivers a couple of times without joy, and checked and rechecked Outlook 2010 settings and folder locations too (rebooting between each attempt).
What fixed it just now was: on the PC, clicking Start, then "Set Program Access and Defaults", selecting "Custom" then selecting "Outlook" in the "Choose a default email program" section. Restarted HTC Sync and plugged the phone in (with Outlook 2010 not running) and the error message is now gone. Checked my phone calendar for the appointments I'd added in Outlook today and confirmed they had synced to the phone correctly.
I hope this helps someone else. YMMV
PaulR

este548 said:
Happend to me once with HTC sync. 3.0.5511, needed to just restart Outlook (2007).
Click to expand...
Click to collapse
Happened to have this issue too (I'm running a HD2 SD Desire HD build though). Searched and this thread came up. I also happen to be running Outlook 2007 & HTC Sync 3.0.5511 as well. Restarted Outlook 2007 & all is good again!

Unable to copy contacts from PIM
Thanks guys - after months of trying & talking to HTC (who were clueless as to how to help) I've finally got it sorted.
I'm running Win 7, Office 2007 with Sync V 3.0.551.
What fixed it for me was dweebken's advice: Manually set Outlook as the default email program. In Win 7 this means:
Click Start
Click Default Programs
Click "Set program access and computer defaults"
Click the Custom button & hit the arrows to expand the selection
Select Outlook as the default email program
Hit OK.
To be safe I rebooted after this, but I'm not sure if this will be absolutely required, and it's run fine since.

Jsmac said:
Thanks guys - after months of trying & talking to HTC (who were clueless as to how to help) I've finally got it sorted.
I'm running Win 7, Office 2007 with Sync V 3.0.551.
What fixed it for me was dweebken's advice: Manually set Outlook as the default email program. In Win 7 this means:
Click Start
Click Default Programs
Click "Set program access and computer defaults"
Click the Custom button & hit the arrows to expand the selection
Select Outlook as the default email program
Hit OK.
To be safe I rebooted after this, but I'm not sure if this will be absolutely required, and it's run fine since.
Click to expand...
Click to collapse
Awesome. Love it whenever problems get solved. It ain't funny not being able to sync one's contacts all of a sudden.... and especially when those contacts run into thousands.

Glad I found this thread. I'm having the same problem, but with the calendar. Worked fine for a month or so, then today, couldn't read the PIM. None of the solutions seem to work for me, though. Windows XP SP3, Outlook 2007, HTC Merge Android 2.2, build 2.01.573.3.
Any other suggestions?

kevin1061 said:
Glad I found this thread. I'm having the same problem, but with the calendar. Worked fine for a month or so, then today, couldn't read the PIM. None of the solutions seem to work for me, though. Windows XP SP3, Outlook 2007, HTC Merge Android 2.2, build 2.01.573.3.
Any other suggestions?
Click to expand...
Click to collapse
Yes. I had more probs later on that no fiddling would solve, so I called HTC support. They went through all the things I'd already tried, then suggested a 'soft' reset of the phone. To them this meant shutting down the phone and removing the battery from the back. Leave it out of the phone for 10 mins at least (I left it for 30 for good measure!) Reboot the PC too. Then reinserted the battery and started the phone. Once everything settled down on the home screen I tried resynching again and got joy again.
As usual, YMMV
Sent from my A500 using XDA Premium App

I have same problem, when I use HTC sync to sync my new HTC Desire Z, I receive the message "Unable to copy contact from PIM"!!!
I use Outlook 2007, and windows XP-SP3
Hope someone can fix to guide me to fix the problem !!
Thanks
Uzeinhom

Try going into Internet Explorer. Tools | Options | Programs.
Set the "E-mail" to "Microsoft Office Outlook".
This worked for me. (XP SP3, Office 2003 SP3, HTC Sync 3.0.5579, HTC Sensation).
Not all items are appearing, but we run Novell GroupWise behind Outlook (something that isn't the cleanest).
Cheers,
Mark

In my case when I was on stock ROM the HTCsync just stopped working w/o any reasons with the same message. I could not get it sorted out, and finally I moved to MyPhoneExplorer as a backup tool. Be careful however and do not restore google contacts from tool since it messed up my phone database so badly that I started to have FC (due to NPEs on sqlite level) and had to factory reset... in fact I just jumped into custom ROMs world because of it.
-andy.

Great!! Setting the OUtlook as default option looks like its working.. Its started syncing and didnt give the error yet. I have a large number of contacts and appointments.. but if its gotten so far..looks like it'll go all the way..
Thank you very much.

Unfortunately with Windows 7 and outlook 2010 there is an issue where it will not let you set outlook as default. It says it will then when you go back in it is back to the default settings. Looked all over to a solution and the only thing that made sense was a conflict between 32 bit and 64 bit architecture.

thanks Jsmac
work perfectly, no error anymore perfect sync all music and pics

jre1981 said:
Unfortunately with Windows 7 and outlook 2010 there is an issue where it will not let you set outlook as default. It says it will then when you go back in it is back to the default settings. Looked all over to a solution and the only thing that made sense was a conflict between 32 bit and 64 bit architecture.
Click to expand...
Click to collapse
I run in the same problem and can confirm this mentioned above (Windows 7 and Outlook 2010).
Is there anybody how was able to get rid of this prob?
In my case I have a 32 bit Windows 7 and the latest HTC Sync 3.2.10 installed.
Cheers,
Bacelo

Jsmac said:
Thanks guys - after months of trying & talking to HTC (who were clueless as to how to help) I've finally got it sorted.
I'm running Win 7, Office 2007 with Sync V 3.0.551.
What fixed it for me was dweebken's advice: Manually set Outlook as the default email program. In Win 7 this means:
Click Start
Click Default Programs
Click "Set program access and computer defaults"
Click the Custom button & hit the arrows to expand the selection
Select Outlook as the default email program
Hit OK.
To be safe I rebooted after this, but I'm not sure if this will be absolutely required, and it's run fine since.
Click to expand...
Click to collapse
Hi....
thanks for your guide...
but i solved it by this way...
start outlook 2010
sign in my gmail account...
after established....
problem solved

[Q] HTC Sync Manager and Outlook 2013 64-bit version

Trying to sync Contacts and Calendar with Outlook, but it fails with the following error: Unable to sync. Please reconnect your device. [1016]. I must point out that I can sync anything else like music, videos, pictures and bookmarks, but not contacts and calendar. Sync completes normally if those are not included. Here's the system info:
OS: Win 8 64-bit
HSM version: 2.0.52.0
Outlook version: 2013 64-bit
I'm assuming that the problem is with the running of the 64-bit version of Outlook (the same as in iTunes), although the HTC web site is stating that the 64-bit version of the Outlook is supported.
Has anyone else experienced this problem?

The SYNC function doesnt fail on my machine, but I cannot get items to SYNC both ways.
If I add a callender item in Outlook this will SYNC to my HTC, but doesnt work in the other direction.
Contacts are not SYNC'ing at all

markjones63 said:
The SYNC function doesnt fail on my machine, but I cannot get items to SYNC both ways.
If I add a callender item in Outlook this will SYNC to my HTC, but doesnt work in the other direction.
Contacts are not SYNC'ing at all
Click to expand...
Click to collapse
I was looking for a different fix for a different error but came across to this. Are those items you are adding on your "phone" calendar? When you add or edit a contact or calendar event and task, it has a drop down menu and if it's on "google" or "hotmail/live" or any other calendars they wont sync to your computer. I also have exchange/activesync with work and it is nice having acess to all of the calendars but choosing what you edit at each time is important.

markjones63 said:
The SYNC function doesnt fail on my machine, but I cannot get items to SYNC both ways.
If I add a callender item in Outlook this will SYNC to my HTC, but doesnt work in the other direction.
Contacts are not SYNC'ing at all
Click to expand...
Click to collapse
I have exactly the same issue, gave up on it a couple of months ago.
Sent from...... The Milky Way

I was having the same issue with my HTC One and had given up trying to get it to work. Then tonight I was dealing with another issue with Outlook and in fixing that suddenly HTC Sync Manager will sync my calendar and contacts with Outlook.
What I did was go to the Outlook.exe and right click, select Properties>Compatibility tab and unchecked "Run this program as an administrator". That fixed my other issue with Outlook and now HTC Sync Manager works fine as well. Hope that helps someone else.