Window Mobile Device Center sync issue - Touch Pro2, Tilt 2 Windows Mobile General

I need help, I recently installed Windows 7 Professional on my desktop Pc. I then installed Windows Mobile Device Center and Microsoft Outlook so I can sync/backup my contacts. Well now when I try to sync my phone Windows Mobile Device Center gets an error. I tried to sync it with my laptop that is running Vista Ultimate and i get the same thing. I think I probably need to hard reset my phone but I can't because I don't have a backup of my contacts since I reformatted my desktop pc. Anyone know what the problem could be with my phone that's causing it not to sync? Or what is another useful tool to backup contacts. I have Microsoft My phone and it won't let me backup contacts cuz I already have it set to backup thru Outlook.

Are you running Outlook 2010 on a 64 bit operating system by chance? If so, the Mobile Device Center won't work. I was searching about this all morning.
D.

No i'm running Outlook 2007. I think it has something to do with the phone cuz I'm unable to sync it with Vista or Windows 7

Have you a gmail account?
If so set it up with Exchange to sync your contacts and calendar, then you can reset the phone

i have the exact same problem!
besides that, i see that when i sync, Office 2007 (and WMDC 6.1 on Windows 7) takes the contacts i have in hotmail, and the contacts i previously had on my phone, and adds them all together, and then syncs them to my phone.. this is killing me, everything i sync my phone i have a bunch of unsorted and unwanted email addresses in my "contacts" in the phone.
any solution for this? before i used to sync contacts with no problem, in Office i even had a seperate group for hotmail contacts and just my phone contacts.. now its only 1 group together, any idea how to separete them??

Related

Outlook and BA Synchronization Help needed

I know that Activesync is free and helps to sync my PPC to Microsoft Outlook and it is based on Partnership. I want to sync the same Microsoft Outlook .PST file which can reside in my Office PC and my Home PC.
Even when I have the same .PST file in Microsoft Outlook from my office PC copied to my home PC, Activesync will take it as a different PC and I'll have to combine all the information from my PPC and Microsoft Outlook and delete duplicates after that. This is very troublesome.
Is there something or setting that I can do on Activesync to solve this problem or is there other software that can solve this troublesome step?
When I was using Palm OS, I don't have this problem
Thanks.
i hv this problem
i cant select calender with my active sync to sync it with my BA
did any one yet able to get me the settings to get out of this mess as i have most of my meetings planed and saved on my outlook

Delete Active Sync Relationship deletes my Contacts =(

[email protected]
i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?
If you've sync'd with Outlook already then your contacts will be safe on your PC. Let Activesync delete them from your PPC and then establish new partnership and download them back to the PPC.
I only noticed this happening on my O2 XDA Orbit recently. Not sure why but my contacts are all there thankfully.
Fracoon said:
[email protected]
i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?
Click to expand...
Click to collapse
thats impossible... when you delete the partnership it does not delete the Emails, Contacts or Tasks etc...
When you delete partnership it will ask you to delete synced FILES, but does NOT touch Outlook data.
i tried it again.... here is the procedure
No contacts on Phone
all contacts in outlook on PC
no partnerships on pc or artemis
create partnership...
sync contacts...
contacts now in outloo on pc AND on artemis...
delete the partnership in active sync ON THE PHONE...
all contacts are deleted from the device but remain in outlook
i want the following
sync the contacts and then delete the partnership on the device.. result should be that the contacts "belong" to the phone..
I did just this a few days ago, synced, deleted the Partnership and kept the contacts. Like Radek Hulán said, it asked me whether to delete synced files, i tipped Yes, the device worked a few seconds and then the partnership was gone, leaving the contacts and everything on the device.
Try Syncing the device, then disconnect the Phone from your PC and delete the Partnership on the Phone itself (For me it sounded like you deleted the partnership through your PC on your PPC) and if that doesn't help, do the Microsoft Trick: Just try it over and over again, with the same routine, after a few times it will work, it's always been like that
I have a T-Mobile Dash and am connecting it to several Windows XP machines using ActiveSync 4.5. I haven't been able to test this with an older version of ActiveSync because not one of the machines will let me fully uninstall 4.5 and install an older copy. The older install always insists that I have to install 4.5 even if I already have.
My problem is this: Any time I try to delete a relationship between a PC and my smartphone, Activesync deletes every one of my contacts off the phone.
Ideally, I would be able to sever the relationship between a computer and my PDA and keep all my contacts on my PDA. Near as I can tell, this is impossible. And it's apparently that way intentionally, though I can't for the life of me guess why. My contacts are being held hostage by my work laptop and nothing I can do can separate them from it.
It does not matter if I uncheck Contacts in the checkboxes of things to delete, it still deletes all contacts when any relationship is deleted.
The contact are still safe on the computer, but I simply *cannot* delete a relationship without losing all my contacts.
If I disconnect the phone from the PC and go into ActiveSync, only the following menu options are supported:
1. Options
2. Schedule (grayed out)
3. Status
4. Add Server Source
5. Connections
6. Connect via Bluetooth
None of the above options allow me to delete a relationship specifically. Just choose what items I plan on syncing or what connection (USB/IR/Bluetooth) I might want to connect with.
If I choose 1. Options, I'm presented with the checkboxes to select what things I want to sync with my PC.
[X] Contacts
[_] Calendar
[_] E-mail
[_] Tasks
[_] Favorites (grayed out)
[_] Files (grayed out)
[_] Media (grayed out)
If I uncheck "Contacts" and click "Done" I'm presented with this <sarcasm>wonderful</sarcasm> dialog box:
"To proceed, ActiveSync must remove all Contacts synchronized to your device using ActiveSync. Select OK to continue"
My question is **WHY??** WHY can I not sever the connection between the computer and my contacts??? Who programmed this abomination that thought that permanently tying them together irrevokably was a GOOD idea?
Hi all,
I had the same problem and found a workaround. ActiveSync will delete those contacts/... only if they belong to only one relationship and if you try to delete this particular relationship. So, what is the solution? Assign your contacts to two sync relationships! If you delete either of them, the contacts will not be touched.
In my case, there was a sync relationship to mail2web.com for push email and another relationship to the PC for contacts. After reinstalling the PC's OS I needed to delete the old relationship. I was able to preserve the contacts by syncing them first to mail2web.com.
Good luck!
Regards,
Michael
PS: I have to add that it is very useful to have a functional backup program for your mobile phone. Sprite Backup works very nicely for me.
ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help
I have the same problem with my HTC Diamond (http://forum.xda-developers.com/showthread.php?t=437729). BUT unlikely I can´t get my contacts by new relationship to my phone back now. ;o(
the default setting for my Active Sync is "replace items on phone". So when I initially setup my Orbit, all the data on my PDA are being wiped out, including the contact.
fx9 said:
the default setting for my Active Sync is "replace items on phone". So when I initially setup my Orbit, all the data on my PDA are being wiped out, including the contact.
Click to expand...
Click to collapse
After its in sync
try this-
Tools
Option
Settings
& Choose what u like in drop down menu
Alright guys...
I sorta figured a way around all this. So if you've gone and sync'd your device to your PC, not knowing that your data will dissapear from your device if you delete the partnership... The simplest way is to get a backup software, such as SPB Backup or Sprite Backup and back up only your PIM info (contacts, calendars, etc.). Next delete the partnership you don't want to have anymore. What I did with mine was I deleted ALL partnerships I had (Exchange and PC), and so I had nothing on there. Then restore the PIM file back and you should have all your contacts and calendar info, only but you don't have any partnerships. You can now re-setup partnerships with different sources, just make sure you uncheck the stuff u don't want sync'd I hope that helps.
I don't know if this is help to anyone but this is not an ActiveSync problem at all, it is WM6.1 problem.
You ask how do I know that for sure, I'll explain...
I used to have a WM5 phone until I replaced it few days ago with a WM6.1 phone (HTC Jade)
The ActiveSync I use on my Windows XP PC is 4.5 and I have not changed it with the new phone.
Before, with my WM5 phone I used to Sync my contacts with my phone and then delete the partnership with my phone every time, then create a new partnership each time I reconnect. Maybe you think its strange but this how I used to do it.
My phone contacts were never deleted, EVER EVER EVER on the coarse of 2 years.
Now Yesterday I connected my new mobile WM6.1 for the first time to add my Outlook contacts to it, disconnected and did what I always do which is delete the partnership with my phone. I later reconnected the phone to install an application and then BAM all my contacts are GONE.
So you see the ActiveSync 4.5 app is the same but with WM6.1 it behaved differently which definitely means this a bug or by design in WM6.1 ONLY and not older windows mobile versions.
It also have nothing to do with Windows Vista like someone previously said because my pc OS is Windows XP SP2.
Its another Microsoft mess that we have to fix or live with.
I wonder when are they going to take their work seriously?
Can anyone come up with a tweak or registry fix in WM6.1 to fix it?
Solution that worked for me
I think I figured out a good solution - wored for me.
Go to your My Device Root folder in the File Manager. Copy the pim file, then paste it in another folder on the device to back it up.
Go to Active Sync - delete the relationship.
Now for the scary part - go to your Contacts and they are all gone.
Go back to you My Device root, rename your pim file to something like pimOLD. Then go get your backed up copy, and paste it back into your default My Device folder.
Scary again, go to Contacts, they are all gone. Now the act of desperation - I did a hard boot (removed the battery) - restarted the device. Device now see's your new PIM, contacts are all back - yet no Active Sync relationship. YEA! MISSION ACCOMPLISHED.
So I downloaded wm6.0, 6.1, 6.5 and 5.0 simulators from Microsoft. I tested deleting partnership with each of those (On Windows Mobile itself). So it seems that 6.0 and 6.1 have this problem and delete your personal information when u delete the partnership. 5.0 and 6.5 did NOT delete the contacts/calendars/tasks upon deleting the partnership.
At this point backing up your /PIM.VOL file is the best way of backing up your data if you have to delete partnership.
Also pim backup is a nice freeware that accomplishes the same thing.
Unfortunately I do not have a windows mobile device now but when I had my Tilt, I remember deleting the partnership so many times and I never had this problem.
Wonder if it's related to the build of Windows Mobile.
mearly said:
I don't know if this is help to anyone but this is not an ActiveSync problem at all, it is WM6.1 problem.
You ask how do I know that for sure, I'll explain...
I used to have a WM5 phone until I replaced it few days ago with a WM6.1 phone (HTC Jade)
The ActiveSync I use on my Windows XP PC is 4.5 and I have not changed it with the new phone.
Before, with my WM5 phone I used to Sync my contacts with my phone and then delete the partnership with my phone every time, then create a new partnership each time I reconnect. Maybe you think its strange but this how I used to do it.
My phone contacts were never deleted, EVER EVER EVER on the coarse of 2 years.
Now Yesterday I connected my new mobile WM6.1 for the first time to add my Outlook contacts to it, disconnected and did what I always do which is delete the partnership with my phone. I later reconnected the phone to install an application and then BAM all my contacts are GONE.
So you see the ActiveSync 4.5 app is the same but with WM6.1 it behaved differently which definitely means this a bug or by design in WM6.1 ONLY and not older windows mobile versions.
It also have nothing to do with Windows Vista like someone previously said because my pc OS is Windows XP SP2.
Its another Microsoft mess that we have to fix or live with.
I wonder when are they going to take their work seriously?
Can anyone come up with a tweak or registry fix in WM6.1 to fix it?
Click to expand...
Click to collapse
Like many who probably frequent this board I like to experiment with my device and will wipe my PPC every couple of weeks. I also have been syncing with Exchange through ActiveSync but was looking for a way to severe that Exchange sync relationship without loosing all of my 300+ contacts on the device. I was also looking for a way to backup those contacts to another source so I wasn't locked down to an Exchange sync via ActiveSync to get them back again.
I recently discovered the Microsoft MyPhone application which will let you back up your data to their server. Unforunately it will not backup data that is currently being synced with Exchange.
Using the method suggested by mkrumpe about manually backing up and replacing the PIM file I was able to break my relationship with the Exchange server and then recover my PIM data. Once I did that I was then able to back up my data with Microsoft MyPhone since it no longer picked up the Exchange sync relationship.
I thought this same info and process might benefit others as well who want to break a sync with Exchange, recover their previously synched data and find another non-exchange method to back up this data.
Now I have a way to backup my contacts without having to use Exchange and I was able to keep all 300+ contacts even though I deleted the Exchange sync relationship and may not go back to synching with Exchange (do to upcoming policy changes at my company)
Contacts Removed!!
Hi!
I had a PC with activeSync 4.5 and Outlook 2007 at home but I formatted my windows and synched my data to another PC that has no Outlook.
When I connected my Touch Diamond to this PC all of y contacts removed and now I urgently need my cantacts!
I have no Outlook now, can anybody help me get back my contacts?!
faridv said:
Hi!
I had a PC with activeSync 4.5 and Outlook 2007 at home but I formatted my windows and synched my data to another PC that has no Outlook.
When I connected my Touch Diamond to this PC all of y contacts removed and now I urgently need my cantacts!
I have no Outlook now, can anybody help me get back my contacts?!
Click to expand...
Click to collapse
Always do a Sprite Backup

Sync help contacts calendar ?

Hi guys
I'm having trouble syncing my contacts and calendar in Vista Ultimate. I have a P3300 running WM5 and when I click mobile device settings in Sync Center on the PC, I try select the tick box for contacts or the rest of the options for that matter, but the tick box does not allow any form of entry the only tick box that works is files the same happens when I try active sync settings on my phone. Any idea what I'm doing wrong
Thanks..
Not sure it would (should?) make a difference but could the settings for MS Outlook in your firewall cause a restriction?
Other than that I have absolutely no idea what could be causing the problem. Never come across that before
Have you tried deleting the AS partnership and starting again?
:clutching_at_straws:
I tried to delete it and re-installed Mobile device center 6.1 , but still nothing the tick boxes are solid, and only box I can tick is files, this is really frustrating...
You do have MS Outlook installed on your PC don't you?
Well not sure what it is called in Vista Ultimate anymore but I'm sure it's is Outlook and not Outlook express...
PAYBACK said:
Well not sure what it is called in Vista Ultimate anymore but I'm sure it's is Outlook and not Outlook express...
Click to expand...
Click to collapse
I have installed Windows Mobile Device Center 6.1, and MS outlook, but still unable to sync. I don't think windows firewall would affect this.
Spoke to HTC and I think I might have found the problem. Vista Ultimate comes with a even more watered down version of Outlook express called windows mail and this mail program does not allow the sync features LOL , to think you buy a top of range OS but it does not come with a crappy mail program that does not allow you to sync your contacts and calendar.

Where is Outlook mobile?

Hello evryone
After getting some hours to spend with my new Pro2 i was checking out the options to sync agenda email contacts etc.
However i am a new user to win mobile and i wasnt using outlook before on my laptop. I just installed it, however to sync it i have to enable the options in the mobile device manager that standard comes with the phone.
When i tried to sync my email etc i noticed that outlook is not installed on my pro 2? This is normal? i can get it of the cd aswell? how?
im a total beginner, any help would be apreciated
thanks in advance
Alsa
alright, i feel pretty newbie haha i i figured it out, so forgot about first post
however, i only have an hotmail email account, how do y sinc this with outlook and my pro2?
might not be possible, so maybe some1 can tell me how to sync my contacts to my outlook?
kind regards
Oh, man. I see you're a total newcomer, welcome to the Windows Mobile world! Your phone will look like complicated at first, but after a couple weeks playing with it, you should be able to start harnessing it's power.
Pocket Outlook is integrated on your phone. The contact tab, calendar, tasks, etc IS pocket Outlook itself.
In order to sync your contacts with windows, you need to have the syncing software installed. It's on your phone's CD. If not, then you can get it from Microsoft:
Windows XP and earlier, use Activesync.
Windows Vista, Seven, use Windows Mobile Device Center.
After the syncing software is installed, just plug in your phone, select activesync, and follow the instructions on-screen.
To sync your hotmail account directly to your phone, you can use Windows Live (add it to the program tabs) and then sign-in. If you want it directly in outlook PC, then search for the Outlook Connector.
For hotmail; go to the TF3D--> Settings--> email setup menu and enter your details as prompted; it will automatically create a hotmail connection file for you

[Q] How do I sync/merge contacts and calendar using windows phone 7 from two sources

Hi there,
I used to have a windows mobile 6.5 device. I sychronised over the air with exchange for work, contacts, calendar, email and notes and then at home via activesync and usb cable between the same phone and my home pc.
This meant that my phone, home and work machines had calendar and contacts in sync.
I have purchased a new Windows Phone 7 device.
For home I have configured the home outlook to sync with windows live. I have set the phone up to sycn with both windows live and with my work exchange account.
On my phone I can see contacts from either source (work exchange or home outlook) However this is displayed as being from the source accounts and will not merge/sync through to the other account.
I would like to (and used to be able to with 6.5) for example add a new contact in outlook, have it then sync to windows live (working) then sync to phone (working) then sync to exchange (not syncing contacts added elsewhere back to exchange). I would also like to be able to do the oposite (add something to exchange account and have it appear on home account via syncs.
Does anyone have some ideas, suggestions, solutions?
Please feel free to ask questions if I have not been clear.
from what i can see, you can link contacts but not merge them completely.
the only way i've been able to do it is to edit the contact details and save them to the appropriate account...but i wouldn't do it for all my contacts..
best bet would be to do it on the computer. can't you sync outlook to your work exchange and then sync your phone to outlook?
Hey there,
thanks for the response. unfortunately i can't sync home outlook direct to exchange, we have ip security for access.
It used to work a treat under win mo 6.5 this is a real backward step.
Any other ideas greatly appreciated.

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