[Q] "Unable to copy contacts from PIM" - Desire Q&A, Help & Troubleshooting

Can't find any other threads on this, but when I attempt to sync my (stock 2.2 ROM) Android with HTC Sync 3.0.5481, I'm getting, "Can not sync contacts from PIM" messages.
Anyone any ideas? It's worked flawlessly for weeks/months.

Happend to me once with HTC sync. 3.0.5511, needed to just restart Outlook (2007).

also what OS are you using with what version of office?

Windows 7, with Office 2007.
Its been working with this config for the last few months no problems.

Unable to copy contacts from PIM
funkymagicuk said:
Can't find any other threads on this, but when I attempt to sync my (stock 2.2 ROM) Android with HTC Sync 3.0.5481, I'm getting, "Can not sync contacts from PIM" messages.
Anyone any ideas? It's worked flawlessly for weeks/months.
Click to expand...
Click to collapse
I was having this problem just now on an XP SP3 machine with HTC Sync V3.0.5511. (actually, I've been having the problem for a month or so now!). Froyo 2.2 ROM (Official HTC/Telstra release) on the phone. It was working at first for a few weeks then stopped working for contacts and appointments. I uninstalled and reinstalled the HTC software & drivers a couple of times without joy, and checked and rechecked Outlook 2010 settings and folder locations too (rebooting between each attempt).
What fixed it just now was: on the PC, clicking Start, then "Set Program Access and Defaults", selecting "Custom" then selecting "Outlook" in the "Choose a default email program" section. Restarted HTC Sync and plugged the phone in (with Outlook 2010 not running) and the error message is now gone. Checked my phone calendar for the appointments I'd added in Outlook today and confirmed they had synced to the phone correctly.
I hope this helps someone else. YMMV
PaulR

este548 said:
Happend to me once with HTC sync. 3.0.5511, needed to just restart Outlook (2007).
Click to expand...
Click to collapse
Happened to have this issue too (I'm running a HD2 SD Desire HD build though). Searched and this thread came up. I also happen to be running Outlook 2007 & HTC Sync 3.0.5511 as well. Restarted Outlook 2007 & all is good again!

Unable to copy contacts from PIM
Thanks guys - after months of trying & talking to HTC (who were clueless as to how to help) I've finally got it sorted.
I'm running Win 7, Office 2007 with Sync V 3.0.551.
What fixed it for me was dweebken's advice: Manually set Outlook as the default email program. In Win 7 this means:
Click Start
Click Default Programs
Click "Set program access and computer defaults"
Click the Custom button & hit the arrows to expand the selection
Select Outlook as the default email program
Hit OK.
To be safe I rebooted after this, but I'm not sure if this will be absolutely required, and it's run fine since.

Jsmac said:
Thanks guys - after months of trying & talking to HTC (who were clueless as to how to help) I've finally got it sorted.
I'm running Win 7, Office 2007 with Sync V 3.0.551.
What fixed it for me was dweebken's advice: Manually set Outlook as the default email program. In Win 7 this means:
Click Start
Click Default Programs
Click "Set program access and computer defaults"
Click the Custom button & hit the arrows to expand the selection
Select Outlook as the default email program
Hit OK.
To be safe I rebooted after this, but I'm not sure if this will be absolutely required, and it's run fine since.
Click to expand...
Click to collapse
Awesome. Love it whenever problems get solved. It ain't funny not being able to sync one's contacts all of a sudden.... and especially when those contacts run into thousands.

Glad I found this thread. I'm having the same problem, but with the calendar. Worked fine for a month or so, then today, couldn't read the PIM. None of the solutions seem to work for me, though. Windows XP SP3, Outlook 2007, HTC Merge Android 2.2, build 2.01.573.3.
Any other suggestions?

kevin1061 said:
Glad I found this thread. I'm having the same problem, but with the calendar. Worked fine for a month or so, then today, couldn't read the PIM. None of the solutions seem to work for me, though. Windows XP SP3, Outlook 2007, HTC Merge Android 2.2, build 2.01.573.3.
Any other suggestions?
Click to expand...
Click to collapse
Yes. I had more probs later on that no fiddling would solve, so I called HTC support. They went through all the things I'd already tried, then suggested a 'soft' reset of the phone. To them this meant shutting down the phone and removing the battery from the back. Leave it out of the phone for 10 mins at least (I left it for 30 for good measure!) Reboot the PC too. Then reinserted the battery and started the phone. Once everything settled down on the home screen I tried resynching again and got joy again.
As usual, YMMV
Sent from my A500 using XDA Premium App

I have same problem, when I use HTC sync to sync my new HTC Desire Z, I receive the message "Unable to copy contact from PIM"!!!
I use Outlook 2007, and windows XP-SP3
Hope someone can fix to guide me to fix the problem !!
Thanks
Uzeinhom

Try going into Internet Explorer. Tools | Options | Programs.
Set the "E-mail" to "Microsoft Office Outlook".
This worked for me. (XP SP3, Office 2003 SP3, HTC Sync 3.0.5579, HTC Sensation).
Not all items are appearing, but we run Novell GroupWise behind Outlook (something that isn't the cleanest).
Cheers,
Mark

In my case when I was on stock ROM the HTCsync just stopped working w/o any reasons with the same message. I could not get it sorted out, and finally I moved to MyPhoneExplorer as a backup tool. Be careful however and do not restore google contacts from tool since it messed up my phone database so badly that I started to have FC (due to NPEs on sqlite level) and had to factory reset... in fact I just jumped into custom ROMs world because of it.
-andy.

Great!! Setting the OUtlook as default option looks like its working.. Its started syncing and didnt give the error yet. I have a large number of contacts and appointments.. but if its gotten so far..looks like it'll go all the way..
Thank you very much.

Unfortunately with Windows 7 and outlook 2010 there is an issue where it will not let you set outlook as default. It says it will then when you go back in it is back to the default settings. Looked all over to a solution and the only thing that made sense was a conflict between 32 bit and 64 bit architecture.

thanks Jsmac
work perfectly, no error anymore perfect sync all music and pics

jre1981 said:
Unfortunately with Windows 7 and outlook 2010 there is an issue where it will not let you set outlook as default. It says it will then when you go back in it is back to the default settings. Looked all over to a solution and the only thing that made sense was a conflict between 32 bit and 64 bit architecture.
Click to expand...
Click to collapse
I run in the same problem and can confirm this mentioned above (Windows 7 and Outlook 2010).
Is there anybody how was able to get rid of this prob?
In my case I have a 32 bit Windows 7 and the latest HTC Sync 3.2.10 installed.
Cheers,
Bacelo

Jsmac said:
Thanks guys - after months of trying & talking to HTC (who were clueless as to how to help) I've finally got it sorted.
I'm running Win 7, Office 2007 with Sync V 3.0.551.
What fixed it for me was dweebken's advice: Manually set Outlook as the default email program. In Win 7 this means:
Click Start
Click Default Programs
Click "Set program access and computer defaults"
Click the Custom button & hit the arrows to expand the selection
Select Outlook as the default email program
Hit OK.
To be safe I rebooted after this, but I'm not sure if this will be absolutely required, and it's run fine since.
Click to expand...
Click to collapse
Hi....
thanks for your guide...
but i solved it by this way...
start outlook 2010
sign in my gmail account...
after established....
problem solved

Related

PST Reader

does any one know is there is a PST reader for WM6?
Outlook can export contacts as a pst file, i was wondering if there was an app about that would be able to read a pst and copy the contacts into the contact list?
thanks
I've never seen anything that can do that but, and I hate to sound stupid here, why would you need it to do this?
Activesync can do that for you...?
Is there some particular ultimate goal you want to achieve by doing this?
Cheers,
Smiffy?
Lordsmiff said:
I've never seen anything that can do that but, and I hate to sound stupid here, why would you need it to do this?
Activesync can do that for you...?
Is there some particular ultimate goal you want to achieve by doing this?
Cheers,
Smiffy?
Click to expand...
Click to collapse
yes, when my HTC TyTn trys to resync with outlook 2007 on Vista after A ROM flash it fails even though it worked before flashing, so i have to delete all contacts from my vista system, resync my phone with my XP system to get the contacts, then sync up again with my vista system.
I have not found anyone else with this problem, and i thought that there might be a little app somewhere so i could just store my contacts on my memory card as a PST and reload all contacts from my phone before the first sync.
I dont know y my system is being stupid but this is one or 2 annoying problems i have with vista!!
The easiest way to get your contacts back after a flash is using PIMBackup - it's free and can be found here
This will allow you to make a backup of your contacts onto your SD card (and restore them after a flash)
It should be a part of every flasher's toolkit It can lead to duplicate entries in your outlook though so you might need to delete them from your machine first anyway (but at least you can get them back on your hermes easy enough now)
As to the vista thing - are you deleting the sync profile out of vista after you've reflashed? I'm not even sure you can (only played a little bit with vista) but in activesync, I always delete my sync profile (but not syncd files folder), put the right name back into my hermes and re-setup the partnership and sync everything again.
Either way, I think PIMBackup should do what you're looking for
Cheers,
Smiffy.
Lordsmiff said:
The easiest way to get your contacts back after a flash is using PIMBackup - it's free and can be found here
This will allow you to make a backup of your contacts onto your SD card (and restore them after a flash)
It should be a part of every flasher's toolkit It can lead to duplicate entries in your outlook though so you might need to delete them from your machine first anyway (but at least you can get them back on your hermes easy enough now)
As to the vista thing - are you deleting the sync profile out of vista after you've reflashed? I'm not even sure you can (only played a little bit with vista) but in activesync, I always delete my sync profile (but not syncd files folder), put the right name back into my hermes and re-setup the partnership and sync everything again.
Either way, I think PIMBackup should do what you're looking for
Cheers,
Smiffy.
Click to expand...
Click to collapse
Thanks alot m8 fixed the prob str8 away!!
Not that I'm nosey or anything but which bit in particular sorted your problem out (also helps when people search who have the same problem
Cheers,
Smiffy.
Using PIM Manager to back up all of my contacts instead of having some sort of PST reader, i didnt realise such a tool was available.
I am having afew strange problems with my Vista system and my TyTN, the one you helped with, and another strange thing (just on the off chance you have experienced this and can help) once i have sorted the sync between the phone and computer, when the phone is connected via usb it "messes" around with my windows (the open ones on the desktop), for example, when typing something, the cursor will disappear as if i have clicked of part of the screen OUTSIDE the window i am using, then a second or 2 later reappears and i can type again.
as soon as i disconnect the phone it goes away!! im sure there is somethign trying to play with my emotions in my system, its really annoying as when my phone is attached to my system i pretty much cant do anything with my computer because of this focusing out effect.
it sucks!! (the other annoyign thing i have found with alot of people on here is the fact that if you ask a question, everyone just *****es at you for asking or you get "n00bs suck,y are they allowd here!!" so i havent asked also how do you describe my problem lol!!
So it was a Vista issue then?
Since I am on XP and although my backup needs are pretty simple, ActiveSync not only backs up my calendar and my contacts but it also included the pics that I have associated to them.
Sure I do not need my old call logs, but for basic stuff active sync suffices.
agovinoveritas said:
So it was a Vista issue then?
Since I am on XP and although my backup needs are pretty simple, ActiveSync not only backs up my calendar and my contacts but it also included the pics that I have associated to them.
Sure I do not need my old call logs, but for basic stuff active sync suffices.
Click to expand...
Click to collapse
after abit of investigation, it seems that (on my vista system anyway) WMDC 6.1 was inable to sync with Outlook 2003, i have updated to Outlook 2007 and it seems to sync ok now, but i still have the other problem i mentioned before, i have checked everything i can think to check and i cannot work out what it causing it!!

Windows Mobile Device Center & Windows Mobile 6 and Dopod 838 pro

has anyone encountered this problem...
i recently got a vista laptop and so far has numerous times encoutered this error wherein i had to recreate my sync partnership only to delete again the partnership and recreate it.
it has been a cycle i have been going thru and so far i have been doing it over and over without a succesful sync.
help or advise anyone?
What sync...6.1or 4.5? I find that 4.5 is more stable and have had a few problems with 6.1
im using the windows mobile 6.1 version, so far it keeps on giving me problems since day 1.
it wojuld sync for awhile, then have a problem, had to ask to delete partnership and re sync, then work again for awhile, then the problem again. hate it!
Hi.
If your device and WMDC dont connect, just kill wmdc.exe process and start WMDC again. Works for me.
actually they do connect, the problem is it keeps on giving me an error that i had sync again since an "error" as occurred, and says if it still doesnt work, i had to delete the partnership and sync again.
it keeps on going over and over.
geraldo3 said:
actually they do connect, the problem is it keeps on giving me an error that i had sync again since an "error" as occurred, and says if it still doesnt work, i had to delete the partnership and sync again.
it keeps on going over and over.
Click to expand...
Click to collapse
Give more info... Like what office are you using 2003 or 2007 as 6.1 works with 2007 and 4.5 works best with 2003. If you have no office and just use windows mail or outlook express, then you would not be able to sync your e-mail or calendar. When it comes to sync, just try syncing your Mobile Favorites....or don't sync and be a guest....make sure that you in "connection settings that "allow USB connections" is checked. If you have Bluetooth adapter, try pairing it and syncing with that. Uninstall 6.1 and Install 4.5....Check for updates. I know that a while back there was a couple for Mobile sync center. You can go to the control panel and open up sync center and that would tell you whats going on.... also check your event viewer. Critical errors/ RapiMgr. should give you an event number... probably 6....go to online help and that will give you info........also will show you the errors in detail. With Vista make sure that the time on your PPC is the same as your computers time.
Also do a disk cleanup on your PC and install a reg cleaner on your PPC, you probably have a ton of errors...like memmaid
Its a new laptop ... spanking brandnew on windows vista and microsoft office 2007. jsut 5 day old, and installed vista fresh; downloaded the microsoft device center and for a time it sync ok; then the problem started and just wont stay fixed.
now, a temporary fixed is i installed pocket mirror instead of using the built in conduits, and so far so good i am able to make successful syncs.
I guess it is whatever works.... I have Vista Ultimate x4 and was in the Beta testing program. If you ever want to find out why it did not work, go into your control panel and open up "problems Reports solutions" and view your problem history...might even give you a solution
geraldo3 said:
has anyone encountered this problem...
i recently got a vista laptop and so far has numerous times encoutered this error wherein i had to recreate my sync partnership only to delete again the partnership and recreate it.
it has been a cycle i have been going thru and so far i have been doing it over and over without a succesful sync.
help or advise anyone?
Click to expand...
Click to collapse
Had same problems here. Follow the clear instructions on how to resolve this with MrVanx "Windows VISTA Config guide".
http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=23&Itemid=27
This solved my problems!
Good luck with it!

Problem with Vista and WM 6.1 Syncing?

Is there a deep-seated problem with syncing WM 6.1 with Vista's WMDC?
I have tried just about every WM 6.1 ROM produced by the excellent chefs here. On every occasion, my Hermes syncs perfectly on the first setup. However, every time I reconnect, the sync fails, with a message that there is a problem with the desktop PC. Deleting the partnership solves it for one sync, then it fails on subsequent ones. So, every time, I re-flash back to my trusty WM6 ROM and, voila, syncing returns to normal.
This occurs with every 6.1 ROM I have tried. It happens with my desktop and my laptop, both running Vista. I have checked that I have the latest version of WMDC. I have ensured that I have unticked "Enable advanced network functionality' in the USB-to-PC option.
I need to sync my Hermes every day, so this problem stops me using any of the 6.1 ROMs. Am I the only one with this problem? Has anyone had the problem and solved it?
Windows Mobile Device Center v6.1.6965
Are u using Windows Mobile Device Center v6.1.6965 ?
It may solve your problem
firefox1996 said:
Are u using Windows Mobile Device Center v6.1.6965 ?
It may solve your problem
Click to expand...
Click to collapse
Yes, both desktop and laptop are using that version of WMDC.
I have that constantly as well with every 6.1 ROM i've used.
My "workaround" is to turn off the calendar sync, allow the other items to sync, then turn calendar sync back on and re-sync
Then that PC will sync properly until I try to sync to another PC and I have to turn off calendar, etc... again
I've using WM 6.1 ROMs with Vista for some time now and have never had that problem. The only difference is that I leave the enable advance network..blah..blah checked. Try it.
Radimus said:
I have that constantly as well with every 6.1 ROM i've used.
My "workaround" is to turn off the calendar sync, allow the other items to sync, then turn calendar sync back on and re-sync
Then that PC will sync properly until I try to sync to another PC and I have to turn off calendar, etc... again
Click to expand...
Click to collapse
Thanks very much for your response. I am heartened to hear that someone else is experiencing the same problem, and it is not just me.
I will try the calendar sync work-around.
Blackout128. Thanks for your reponse as well, but I have tried it with that box ticked and unticked. From Radimus above, it could be a calendar issue. Do you sync with Outlook Calendar?
Yes, I sync the calendar. I guess it was kind of stupid to suggest something that simple. I hope the calendar issues works, who knows with vista, I may have that problem tomorrow.
blackout128 said:
Yes, I sync the calendar. I guess it was kind of stupid to suggest something that simple. I hope the calendar issues works, who knows with vista, I may have that problem tomorrow.
Click to expand...
Click to collapse
My final question, and this is the killer question - Are you using Outlook 2003 or 2007?
I use Outlook 2007, and my suspicion is that there could be a problem syncing with that version. Those who use Outlook 2003 might not experience it.
If you say you use Outlook 2003, great, perhaps I have got to the root of the problem.
If you say you use Outlook 2007, I will pack my bags and go!
Hissing Syd said:
My final question, and this is the killer question - Are you using Outlook 2003 or 2007?
I use Outlook 2007, and my suspicion is that there could be a problem syncing with that version. Those who use Outlook 2003 might not experience it.
If you say you use Outlook 2003, great, perhaps I have got to the root of the problem.
If you say you use Outlook 2007, I will pack my bags and go!
Click to expand...
Click to collapse
I have no problem slashing and syncing using Outlook 2002.
Having read Radimus' workaround, I re-installed a WM 6.1 ROM. Once again, I experienced sync problems. But, as soon as I removed Calendar from the sync items, everything worked well.
Is there anyone out there able to sync calendar items between a WM 6.1 Hermes and an Outlook 2007 PC?
I am running Outlook 2007. Here is my Outlook Info.
blackout128 said:
I am running Outlook 2007. Here is my Outlook Info.
Click to expand...
Click to collapse
Thank you Blackout128. My version of Outlook is the same as yours. I am stumped.

Sync Outlook calendar on 2.1 ROM

Hi,
I'm currently using MCR 3.2.
I must admit : I'm a flash addict.
I tested a lot of ROM. Mainly 2.1.
The only thing that prevent me to switch to 2.1 as daily ROM is because I use HTC Sync to add my work calendar to my Hero. Is there a 2.1 ROM with HTC Sync or another way to do add my Outlook calendar to my hero without merging it to my google one ?
Thx to readind me.
Mik-
Hmmm..........i re-read the last part of your question and deleted my answer.
Exactly the same for me. I am using CKdroid and it is perfect apart from the fact that I cant sync to outlook as there is no HTC sync.
I'm in the same boat - using CKdroid (great ROM) but there's no way to sync to Exchange calendar. I use Gmail (sync's fine) and Google Apps (Activesync) and the 2nd one is not longer possible to sync. Maddening, and counter-intuitive, to remove something that was there in a lower version of the software. Even worse when you think the iPWN gets to sync multiple Gmail/GApps calendars right out of the box..!
Any ideas, anyone?
I wonder if this the same issue I am experiencing.
HTC Sync works well enough to synchronise applications, but contacts only lists "Windows Contacts" - no option for Outlook. Calendar/notes/tasks isn't an option at all.
For the record, I am running VillianROM 1.2.1, an although 2.0 is available as of this morning, nothing in the changelog addresses the problem and I haven't tested this yet. I am running the Outlook 2010 beta but have read about the same problems with Outlook 2007.
htc snyc für 2.01 or 2.1 roms needed
hi to alll!
this is the same problem a face with ALL new roms! there no chance to sync outlook (contacts, calender, notes,...) with htc sync!
htc sync does not recognaice the device (HTC HERO)
i am also lokking for some "easy" solution!
i dont like to sync outlook to gmail and then to htc hero!
thx for advice!
Outlook synchronization software
http://www.doubletwist.com/dt/Home/Index.dt
zeevik said:
Outlook synchronization software
http://www.doubletwist.com/dt/Home/Index.dt
Click to expand...
Click to collapse
I have had a read through the forums and info about the software and this seems to only cover media, rather than outlook calendar and contacts. Have you tried this?
I have flashed my phone rom with MoDaCo 3.1 (Android 1.5) and HTC Sync still doesn't list Outlook as an option, so I guess this is probably an issue with the HTC Sync software itself.
Update: Android 2.1 does have something to do with the problem I think. I needed to unplug and plug the device into USB a few times before HTC Sync forgot about the limitations of the last ROM and recognised it as a new device.
I'm running villian 2.0.1 and while I sync my outlook through exchange if you use USB to PC there is an option to run HTC sync.
My laptop recognises my phone when i choose HTC sync connection but I can't confirm if outlook sync works that way as i don't use outlook on this laptop.
If i go to sync manager it asks me to set up outlook so it all seems to be communicating fine. Maybe someone who uses outlook and villian 2.0.1 can test it out.
Dakeyras said:
I'm running villian 2.0.1 and while I sync my outlook through exchange if you use USB to PC there is an option to run HTC sync.
My laptop recognises my phone when i choose HTC sync connection but I can't confirm if outlook sync works that way as i don't use outlook on this laptop.
If i go to sync manager it asks me to set up outlook so it all seems to be communicating fine. Maybe someone who uses outlook and villian 2.0.1 can test it out.
Click to expand...
Click to collapse
I'd be interested to find out!
Can't outlook sync with gmail ???
Problem Outlook Sync MS 2007 Villain 1.2 and Kagudroid 1.2 ROMS
Dear Guys
I have being using Villain 1.2 and Kagudroid 1.2 ROMS and I notice the following problems:
Villain ROM version 1.2
0. connecting via Wi Fi with Excange Server running MS Exchange 2007 with passcode enfoce rule OK no problems addindg the Exchange account, after that I have to add a password to unlock the phone, which is normal.
1. Able to add Outlook Account.]
2. Able to Sync Calendar.
3. Event added at PC Side to Phone Ok
4. Event Modify at Phone able to see changes at PC Side.
5. Events Modify at PC side was able to see at Phone Side
6. Events created at Phone Side gives and error or
"sync/conversion error" and the phone can't complete any sync until the event is deleted in the phone.
KAguDroid 1.2
0. connecting via Wi Fi with Excange Server running MS Exchange 2007 with passcode enfoce rule. NOT Working got a Error Message:
"This Exchange Active Sync requires security features your phones doesn't support"
LOX: Anything that I can do on the phone to be able to comply Exchange Rule of Passcode to lock unlock the phone?
Follow up: Dear Russell I haven't got the time to test Villain 2.0.1, as soon as I have the time and Teste I let you know.
By the way both ROMs are just awesome -I donate to both of course
Villain ROM 2.01 has not been giving me any issues (yet, doing more testing today) in OTA Exchange sync.

[Q] HTC Sync calendar not working from phone to Outlook?

Hello all. I've just set up my new Desire (2.2) with HTC Sync 3.0.5422. I'm synching calendars and contact with Outlook 2007. The contacts are working well both ways, but the calendar only syncs one way, from PC to phone. If I create or modify items on the phone, they do not show up in Outlook.
Anyone got any idea why this would happen? HTC Sync doesn't give any error messages, and all other sync activities seem to be working OK.
Thanks for any help!
you sure you are adding them to the right calendar on the phone? the default is a google calendar, you need to select pc sync from the drop down box (at the top of the page of create calendar item)
Thanks for the reply. Yes, I am creating them in the "PC Sync" calendar. They have the green bar next to them like the items that have come from Outlook.
no idea then sorry, but to save you some time mine did that as well. I tried reinstalling HTC Sync a couple of times and a factory reset of the phone and it still didn't work (had no issues with the previous version) so I use gsyncit now instead.
OK, thanks for trying. I don't really want to be forced to do a sync with google calendar at the moment though. Anyone got any other ideas why this might be? Perhaps a security setting in Outlook or something?
I remember you have an option to sync calendar:
- from PC to phone
- from phone to PC
- using "last updated" feature - this one suits me best.
Look at sync options in calendar view in HTC SYnc.
Thanks for that, but I don't seem to be able to find the option you're referring to. Are you talking about HTC Sync on the PC (version 3.0.5422)? Where are the "Options"?
Here:
Uploaded with ImageShack.us
Oh right. Yes, I've tried all three settings on that, but I think that's only to do with items that have been updated on both devices prior to sync, so it know which one takes priority. Thanks for the suggestion though.
Has anyone out there managed to get 2 way calendar sync with Outlook 2007 and Desire 2.2 using HTC Sync 3? I've now seen many posts on other forums about this exact same problem, but they don't seem to be getting resolved!
Just another quick advise.
A story first: I have had a lot of redundand meetings in my Desire callendar. So I decided to make a cleanup of callendar entries by simply clearing the calendar cache. Succesed, but..
Seems like no longer meetings what were in my exchange (2003) up to cache deletion were able to re-sync. I discovered that new entries - just added after the cleanup have been imported successfully. Seemed like to only good solution was to format the phone to re-start the calendar service blank. But, I have installed the Google Sync tool and synced Outlook with Google calendar (I know, privacy etc...). It worked. I uninstalled the Sync tool and now I have all my "old" meetings in Google calendar, and new meetings being directly sync through HTC Sync.
Maybe you try to sync through Google?
Or just try to install the previous version of HTC Sync (2.x)
regards
r
Well, I logged this problem with HTC tech support, and after going through the usual checks, they've admitted that there is a problem with HTC Sync:
"This is a problem with HTC Sync 3.0 and is under investigation and a new version will be out soon.
Please keep checking our website for when the update comes out."
A shame really, as it seems to do everything else just fine for me. Hopefully they will fix it soon. Thanks everyone for their suggestions.
I had so many problems with HTC Sync, I did away with it and use a combination of Google Calendar Sync and MyPhoneExplorer for contacts. so far everything it syncing nicely.
I'va just tried the latest version.
The first time it did work.. but the second time I got an error and I had to restart htc sync. Since that error htc sync stopped to sync events from phone to PC.
Seems to be fixed with new version of HTC Sync
Yesterday an update was available to HTC Sync, bringing it up to version 3.0.5481. This seems to have fixed the problem I was having, meaning that calendar entries I create/edit on my phone are now synced back to my PC Outlook Calendar.
This doesn't seem to be mentioned in the release notes, but it now seems to be working for me, so I'd recommend upgrading if anyone else is having this problem!
Lee
Still not there
I am on 3.0.5481 but still exact same problem: existing calendar entries are not synched. Only the new created ones get synched.
In HTC Sync 2 there was a "repair" option to force a complete synch from PC to Phone (or viceversa), but I have not found Repair in the new V3.
If anyone gets any news please update the thread. I guess there are lots of people who would like to be able to synch all their existing meetings.
Can someone with the latest version confirm that the following issues are fixed?
Corruption of email addresses that stops outgoing mail from Outlook being sent
Corruption of phone numbers stopping phone from sending texts
Cannot use HTC Sync on more than one PC - eg work and home
Have you looked at 3.0.5481?
John
spile said:
Can someone with the latest version confirm that the following issues are fixed?
Corruption of email addresses that stops outgoing mail from Outlook being sent
Corruption of phone numbers stopping phone from sending texts
Cannot use HTC Sync on more than one PC - eg work and home
Click to expand...
Click to collapse
Had an email from HTC to say that the app will now work on more than one PC!
Still worrried about the other two and as MPE is working well at the moment am not tempted to try it.
Working again.
remmyhi said:
I discovered that new entries - just added after the cleanup have been imported successfully.
Click to expand...
Click to collapse
I was having the exact problem mentioned: Outlook calendar stopped syncing properly using HTC Sync even though contacts were syncing just fine. After reading this I tied adding new entries to my Outlook calendar and sure enough they were added to my phone. Went through and remade all of my future appointments and now my calendar seems to be in order again.
Does anyone know what the hell caused this?
(Also, my signature needs updating!)
If you give up on HTC Sync you might want to look at MyPhoneExplorer as an alternative. I find it a lot less destructive.

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