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Greetings.
I have Sprint TP2. It's a stock install except I disabled touchflo3d and i'm using plain WinMo home screen.
Ever since yesterday I noticed that when I check my phone after its been in sleep mode for a few minutes there is a small popup window waiting for me on the home screen.
Title of that popup window is "Internal Error"
Body is a red X icon and text ":0"
If i press ok button that window goes away but then after a few minutes its back.
Rebooting the phone doesn't solve this.
How would i troubleshoot/solve this?
Have you installed any software that didn't come on the phone? If so, try uninstalling one by one to see if you find your troublesome app. If you have all stock software the best bet would be to hard reset. But be sure to backup all data (contact, text messages, etc) if you hard reset.
I have the same issue. mxxcon, did you ever determine root cause?
I'm getting the same thing on both of my Touch Pro 2's, one is with Verizon and the other is with U.S. Cellular, and it seems to have started for me tonight. It's not hurting anything that I can tell, just annoying. However, I'm not seeing it on my HTC Pure (AT&T), so it seems to be specific to the Touch Pro 2.
Edit-It looks like it might be related to the newest version of Google Maps, I wonder if leaving it running in the background is causing this?
http://forum.ppcgeeks.com/showthread.php?t=99760
I have the same issue on my ATT Fuze. It is definitely the goggle map application, I wonder if its cause i have it running on the SD card.
Anyone else having the problem?
i think its has to do with lattitude with google maps when you exit say no to keep shareing your location i just tried it let ya know what happens
well so far 20 mins later no error message
Tilt google maps :0 sd card
paul201 said:
goggle map application, I wonder if its cause i have it running on the SD card.
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Click to collapse
Thanks for the idea.
ATT Tilt, WM6.1
I nominate for The 2010 Most Useless Error Message Award ":0" --> read: "I have no plonking clue." LOL!!!
Hard reset, install google maps 3.1 to SD, returns :0 on the first try.
(It -may- have even trashed my email and messaging - desktop icons stopped working - but not willing to re-re-re-re-reinstall to test that further.)
Just for fun, uninstall GM, install from CAB to SD and returns :0 simply on the **install**!!!!!!
Hard reset, changed install to main memory rather than SD, and it installed and ran perfectly on the first try. Several soft resets later it still runs like a bunny.
Actually GM is working better than previously. I used to get constant failures from GM to connect to the GPS in the phone ('not found' and such). I used to have to -first- turn on VisualGPSce, and -then- GM would find it immediately. GM is now aaallll grown up and can now do that aaallll by itself.
Have a day!
Jim
[email protected]
Hi All,
Just tried buying an app from the marketplace and got this message:
"Can't get this info right now, please try again later"
I just spent about an hour searching various forums, and there seems to be a real difference of opinion about what this message means. Some posters suggest that it indicates a problem at MS's end (i.e. they're doing maintenance, something is wrong with Windows Live etc), and so the best thing to do is sit tight. Others seem to think it is user problem, and you need to reset the phone, clear the history in IE, turn on/off cookies in IE, etc... Given I didn't change anything on my phone and this just started happening for no obvious reason, I'm inclined to think its an MS problem. Anyone else dealt with this? Advice would be helpful as I don't want to waste time trying all the suggested solutions online...
I have two devices (Trophy). One is OK, but the other the same that you. All are update with the february update...
Just spoke with Microsoft support and they weren't very helpful. Suggested it might be something to do with the IP address the phone is using (I'm currently in Canada, although my Windows Live / Zune account is in the US). That doesn't really make sense to me, as I have been using the phone in Canada since the Feb update with no problems - why should it suddenly have a problem with the IP address? Also, I can still use my Zune Pass...
Sorry my english. I uninstall all aplications with updates in marketplace in the device that not connect. But remains one: Xbox Live Extras. With this device I can't connect to Xbox live. ¿Can you connect to Xbox live? The another device that it's right connect without problems...
Today it works... This night made changes in the profile of XBox Live... But I dón't know if had been casuality...
I have the same problem with my hd7, in spain, since this afternoon i cant buy anything on the market place... xbox live works, zunepass works but no market i cant get nothing even free stuff does not work... any ideas?
Count me in on the Market app install problem. Been trying all day to install some apps and they won't. I get the same message as the OP.
quantum on att here. same problem off and on. i find that if i wait for a few seconds (as if to have the marketplace dumbware to finish loading), and then tap "install" it usually goes through. when it goes through, it says "purchasing" rather than showing only the dots.
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
BenJG said:
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
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Click to collapse
Not mine. Still 7004
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Seiya said:
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
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Click to collapse
The Market seems to be working now. Apps are now installing.
Can anyone else confirm that the problem has now resolved itself? I'm not all that eek to hard reset my phone again and go back to my original live account if it's not going to make a difference...
I just got this problem now! grr, hard reset for no reason, ffs!
Hard reset and set up with US-based account. All working perfectly again. I suspect this problem has something to do with our Live accounts at Microsoft's end. If it happen to me again, I think I'll just wait for things to (hopefully) resolve themselves.
I was having this issue for a week now and fixed it today about 5 hours ago actually. I was looking to see what I may have done recently to cause the issue and I had cookies disabled. Once I re-enabled it, everything worked again.
Well it Works for me again...
Ok guys, been a long battle. I spent a combined four and a half hours on the phone with sprint yesterday morning. We did soft resets, hard resets. We checked ESN and other numbers I didn't know existed. We checked towers as well.
And after all this, I still have issues making calls. When I go to make a call at home, it automatically disconnects even though I have full bars and my data is working. I also cannot receive calls, as everyone texts me saying that it is going straight to voice mail. I only really go three places.(work, home, gf's place) The problem occurs at both my place and work. However, it doesn't seem to happen when I am on the road, and it only happens sometimes at my gf's.
I took the phone to Sprint with a ticket number given to me by a second tier manager? The sprint store rebooted my phone a few times, tried to make a few calls. Of course it works. So their rule is, if they cannot replicate the problem, they cannot help.
So I guess I am asking what you guys would do. The only two option I see are:
1. Buy a used EVO and finish out my contract(14months) hoping nothing goes wrong with it.
2. Take the early penalty, close my account and go to Verizon like the rest of my friends whose GPS's and calling "just work".
I would hate to leave sprint cause they have the best unlimited deal out there. But this is the second "top of the line" phone I have bought with them that has been a disaster. And both of them seemed to work flawlessly for the first couple months I had them.
By the way, I am on stock EC05, and I have been ever since it EC05 came out. I am not rooted or anything. It was working fine till about Friday.
Do you have TEP?
Wow, try taking out the sd card and use the phone to make a call. SD cards can make the phone do some funky things. If that works; then put it back in, connect the phone to your computer, copy all the contents to your computer; format the sd card and copy the contents back to the sd card.
change to sprint only network (settings - wireless networks - mobile networks - system select .. choose sprint only)
uninstall app 3rd party applications; perhaps something running is the culprit
If still no joy; I would root it and try a custom ROM. Maybe a file got corrupted at some point and that is causing the disconnections.
I really like the one I am on, its worked beautifully.
I'd be happy to help you through the root process if it gets to that point.
Good luck
It doesn't matter whether I have it or not, they rebooted the phone, brought up the dialer, made one call(he might have made two, one of the other people was talking to me) and sent me on my way. If they can't replicate the problem, then their policy is to not do anything. I even asked them if I could make a video of it first hand when I get home, and they basically said that won't change anything cause they have to be able to replicate the problem first hand.
jdelano said:
Wow, try taking out the sd card and use the phone to make a call. SD cards can make the phone do some funky things. If that works; then put it back in, connect the phone to your computer, copy all the contents to your computer; format the sd card and copy the contents back to the sd card.
change to sprint only network (settings - wireless networks - mobile networks - system select .. choose sprint only)
uninstall app 3rd party applications; perhaps something running is the culprit
If still no joy; I would root it and try a custom ROM. Maybe a file got corrupted at some point and that is causing the disconnections.
I really like the one I am on, its worked beautifully.
I'd be happy to help you through the root process if it gets to that point.
Good luck
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Click to collapse
I will try SD card when I get home. I don't have any third party apps, as the technician on the phone hard reset my phone like 3 times. I tried every custom rom, and I even tried to go back to DI18. All of them had the same problem, so I am guessing it is hardware related. Again, data is working correctly, just seems to be something with the calling hardware.
swanysto said:
It doesn't matter whether I have it or not, they rebooted the phone, brought up the dialer, made one call(he might have made two, one of the other people was talking to me) and sent me on my way. If they can't replicate the problem, then their policy is to not do anything. I even asked them if I could make a video of it first hand when I get home, and they basically said that won't change anything cause they have to be able to replicate the problem first hand.
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Click to collapse
If you have TEP - don't even bother with taking to the store any longer. Just complain enough over the phone and you should be able to get someone to send you a new one.
bjhill2112 said:
If you have TEP - don't even bother with taking to the store any longer. Just complain enough over the phone and you should be able to get someone to send you a new one.
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Click to collapse
Unfortunately I cannot really wait for them to send me a phone. I need to get something today, as this phone is also my work phone. Customers do not like going straight to my voicemail :/
After a tech on the phone with Sprint screwed my phone up even worse, had me stuck in an activation loop. He told me to bring it to a Sprint store. Well this was at night so I Odin'd to stock DI18 and let it do the OTA and that cleared up the loop. It may work for you and save you grief.
Do you BONSAI?
DDTM is not on is it??
Sent from my SPH-D700 using XDA App
I've heard of similar things. I helped someone troubleshoot the problem and came up with it had to be the tower. They called again to customer service and of course they said that nothing is wrong with the tower. I think that they called again to make a report to check out the tower near their house. They did that a few times. I don't know how long it took to fix the situation. I do notice lately that, even though signal strength was okay before, it's better now.
If you have another sprint phone, if you activate it, does it do the same thing? This might be one of those instances that if you complain enough, maybe they might give you one of those devices they have (I forgot what it's called) that you hook up to your home internet and it acts like a mini tower at home. I've heard of stories that after enough complaining enough, they'll just give you one. If the phone still does it then it's the phone that's flaky.
When you talk to someone, make it clear you use this phone for work and if people can't reach you, you will lose clients. If you start losing clients because of this then you will be forced to go to another carrier. If they say you'll have to pay etf then tell them you won't because it isn't your fault that you can't make or receive calls at work and home.
This phone or their equipment or service isn't working properly and you're losing customers because of this.
Here's another idea. Find someone else that has sprint. Have them go by your work and home and see if they can send or receive calls. If they can then its your phone, if they can't then it's the towers.
swanysto said:
I will try SD card when I get home. I don't have any third party apps, as the technician on the phone hard reset my phone like 3 times. I tried every custom rom, and I even tried to go back to DI18. All of them had the same problem, so I am guessing it is hardware related. Again, data is working correctly, just seems to be something with the calling hardware.
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Click to collapse
Man, I'd be flippin out if it were me. That has got to SUCK!!
So I use Talk all of the time... on my current phone, my last phone, my tablet, and my computer. I noticed something odd a few weeks back that is still occurring.
I was signed into Talk on my phone (like I always am), and my computer (like I always am). I left my room and sent a message from my phone to a friend and noticed that a guy I hadn't talked to in ages was online. I figured I'd say something to him when I sat back down at my PC. So two minutes later when I got back into my room, my PC showed that he was offline. My phone however still said that he was online.
He has shown as being online and active (green) on my phone 24/7 ever since, though he does not show as online on my home PC, work PC, or tablet.
I've cleared the data in Talk and the problem persists. I've even full wiped system, cache, and data and installed new ROMs and re-flashed GApps (I like to try pretty much every ROM), and the problem occurs in every ROM that I use.
I even restored to stock yesterday (for something different) and checked Talk. Sure as ****, he showed as online, and I know that this problem first appeared after I had moved off of a Stock ROM to the various AOSP ROMs.
I even signed out of Talk on all of my devices, then signed back in... same issue. My phone is convinced that this guy is online 24/7, while all other computers / devices properly see that he is not online.
Talk functions perfectly other than this issue. Its annoying, so I'm hoping someone can point me in the right direction.
Thanks in advance!
I have an AT&T Note 5 running via Straight Talk, and guess I should have left well enough alone, but since it took AT&T forever to release 6.0.1 for this phone, I decided to take the plunge. I used my my phones GPS everyday, if I'm not walking for exercise, then I'm running, riding, or using Google Maps to navigate. Before my Update on Saturday (25th), all apps, and Maps worked flawlessly. Now if I can get GPS signal, its good for 50' - 100', and then gone, it might come back in 15 - 20 minutes, by then you are miles away.
I'm not sure how GPS hardware talks through Android, but something after the update did not go right.
This is another example of why factory resetting after an OS upgrade is sometimes the way to go. I'm almost certain it would fix it. I've had no issues whatsoever with GPS. Then again, I sideloaded it a month ago which wiped everything from the beginning.
Probably now way to do this, but it would be great if I could just restore my phone like my PC's with everything intact, and personal tweaks. I swear half the time my phone does an OTA update, something important doesn't work correctly, and I end up doing factory reset.
I went in and disabled gps permissions for maps and when I do that I can't even search for anything on Google maps