Develop Bugs

How does the gmail app work?

How does the default gmail app on Desire work? Does it download the mails to my phone, taking up phone space or SD space? Or are they only accessed through the net? Also the app doesn't seem to care about what setting i set under: POP Download under my gmail account, where you can alter what mails should be downloaded and such.

you decide. you can tell it to download the headers for x days, or grab the full emails for x days.

How? The sync says 4 days, but i can keep on scrolling down to access all my emails it seems.

in mine - menu>more>settings.
everything is in there

Only options i know of that may have something to do with what you mentioned is Labels under settings, in there i can choose "number of days to sync" and which label i want to sync. But even if i set my Inbox to say 4 days, i can still scroll further down and get mails that is over a month old.

Are you connected to internet while doing that ? If yes, the app might load the mails on-the-fly ...

It'll save to the internal storage. When space is approx.

thed0g said:
Are you connected to internet while doing that ? If yes, the app might load the mails on-the-fly ...
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Yes am connected to WIFI atm.
th3 said:
It'll save to the internal storage. When space is approx.
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What do you mean when "space is approx"?
Edit: Anyway, it looks like the default gmail app is directly connected to the account or something, as changes i do in the gmail app, also happens at gmail.com, even though i've said to "keep Gmails copy in inbox" it looks to move them if i click delete or archive in the gmail app.

[Q] saving emails

Seeing how HTC have now screwed up email storage so that once the email is deleted from the original source it is also deleted from the phone, is there a way to save certain emails in another folder?
Or does anyone know if HTC are aware of this problem and are working on it? It started after the Froyo update.

The way you're describing it, it doesn't sound like HTC (or Google) screwed up anything.
If I delete an email from the server, I would expect that same email to be deleted on my phone. This is the very definition of "synchronization". Whatever happens on one device will happen to every other device that synchronizes with it.
If you intend to keep an email, why would you delete it off the server?
Why not create an archive folder to store the emails you want to save and then set up your phone to sync that folder? Or just leave it in your inbox. You can choose to flag it if you want to be able to spot it faster.
Btw, you didn't mention how you're connecting to your email. Exchange, POP, IMAP?

I'm connecting with POP. Now up until the Froyo update I could leave emails on my phone for as long as I wished by setting the Send & Receive settings - Download Options - By Days - All and it made no difference. Since the update it deletes the phone's inbox whenever I delete mail from the server it came from.
I won't go into why I delete from that server - it's to do with having access to mail on three different devices and how they collect it.
There are ways around it but it means having to delete things manually from the server and making sure a few are kept until I don't need them on the phone any longer.
Can I save emails on the phone in another folder that I create?

It doesn't sound like you should be using POP3 at all. POP3 is suitable if you access your email using one client only. Once you access your email server with POP3 from more than one client, it just gets very messy. Each client's inbox contents will be different from one another.
If possible, you should always connect via IMAP4 or Exchange. As a plus, they allow you to synchronize folder structures.
I've always found that POP3 causes a lot of trouble for me. Always end up with mysteriously deleted emails on either server or client.

I understand what you're saying, but if I use IMAP, does that not mean that the emails only stay on the phone as long as they are on the server, leaving me in the same predicament?
At the moment, I have all my email go to a webmail service. From there it fwds to my ISP and from there to my home computer where it remains permanently. Now, at the same time, I have a laptop that gets the mail from the webmail and then deletes it off the server. I also have my phone which gets the mail from the webmail but leaves it undeleted so the laptop can also get at it (once it's on the laptop, I don't care if it's on the phone). BUT, there are some emails that are good to have saved on the phone like flight info, etc for when I travel for work.
Not as confusing as it sounds and this works best for us as my wife and I share the address and we can see all the mail at any time on any device.
From what I understand of IMAP, once it is deleted from the webmail, it also disappears on any computer that is using IMAP. I want to make sure that certain messages are on the hard drive of any device at any time.
If you know better, then I'm all ears!

First, yes, using IMAP will mean that deleting the email off the server will effectively delete it off your phone.
But I still think you should use IMAP but just change your behavior a bit.
- Connect via IMAP with your PC and your phone.
- Create 2 folders under your Inbox. Name it appropriately. (eg "Attn needed" and "Archive"). Remember to setup your email clients on both your PC and phone to sync these folders as well.
- If you have any emails where action is required, then leave it in your Inbox or put it in the "Attn needed" folder.
- If you have any emails where you just want saved, then put it in "Archive" folder.
- Delete emails only when you're absolutely sure you will never need them.
It sounds like you delete your emails because you don't want to use up all your server space. To get around this, just do the following. (I'm assuming you are using MS Outlook but you should be able to do this with other email clients like Mozilla Thunderbird, etc)
- Create a Personal Folder. In Outlook, these are *.pst files. Name it appropriately. (eg. "Old emails")
- Every month or so, just do a quick cleanup by moving all the mails you don't want on the server into the Personal Folder which is saved locally on your PC. (Keep in mind that the moved mails will no longer be available on your phone as well.)
Alternatively, try the following. This is easier and more automated. But depending on your needs, it may not be appropriate for you.
- Connect via IMAP with your PC and your phone.
- Create a new Gmail account.
- On your PC email client, set a rule so that each new email gets forwarded to the Gmail account.
- This way, you can delete mails off your phone, PC, or server as much as you want. A copy will always be available in Gmail. As a bonus, the search feature in Gmail is just great. (If you want to save all outgoing emails as well to Gmail, just bcc yourself on your emails)
- For emails that needs your attention, just flag it. In the HTC Email application, you can filter out all the flagged emails by sliding over to the "Marked" tab.

OK - thanks for all the advice. I will start having a go at those ideas and see how it works out.

simon12 said:
OK - thanks for all the advice. I will start having a go at those ideas and see how it works out.
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Simon,
The fact that the device can't store emails once they come off the server is total bs. In fact, I have the same problem which DID NOT OCCUR when on 2.1. As soon as I put froyo on it started to happen.
THIS IS NOT NORMAL!!! All my blackberries never did this nor did my desire on 2.1. There is something wrong with froyo on certain devices and HTC does not have an answer yet.
Go to your setting in outlook and check off the 'leave emails on server' option for 3,7 or however many days you think you need.
Cheers.

I have contacted HTC and they tell me this is a new 'feature' of Froyo. That I should not delete emails from the webmail if I want the phone to keep them. I replied to them that if I wanted this feature I would use IMAP and not POP3.
I have requested that they reinstate a proper use of POP3 and I would suggest to anyone else to email them on their support page and ask the same. I they realise how many of us are annoyed at this then they may do something about it.

simon12 said:
I have contacted HTC and they tell me this is a new 'feature' of Froyo. That I should not delete emails from the webmail if I want the phone to keep them. I replied to them that if I wanted this feature I would use IMAP and not POP3.
I have requested that they reinstate a proper use of POP3 and I would suggest to anyone else to email them on their support page and ask the same. I they realise how many of us are annoyed at this then they may do something about it.
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Can you believe that these clowns are calling it a 'feature?'...they honestly must we're stupid or something. How can auto-deleting emails be a 'feature'??? Why cant I simply delete them myself like on Gmail? ALso if this is a 'feature' why is it then that some handsets do it while others don't???

Delete old emails from Trash ?

So, does anyone have a tip for deleting all the old emails that fill up the Trash folder for accounts ? My old Desire had a 'select all' option......but cannot see anything like this for the Play ?
I have 6 email accounts accessed through the default Email client > when I delete them from the respective (or Combined) Inbox, they go to the respective Trach folder > this takes up space......I removed 457 emails from one account's Trash folder last night, and it took some time !
IIRC, deleting Data in the Applications menu of Settings will clear all account settings too....so that is a non-starter. The overall MB use of Mail was almost completely cleared down after last night's deleting session, but I am really hoping there is a better solution to properly removing lots of mails ???

I will be interested in this also. Having to delete everything and then go to trash and delete it again isn't the best use of time.

the way i removed them, however this may not be efficient for you was to delete the email account i use and then re add it, it will wipe all the mailboxes

One of the more retarded "features" of android, there is no way to "Empty Trash". Just select each one by hand and delete it again. Good luck.

Yeah the stock email app is horrible...
Give one of the other email clients in the Market a try

Thanks for replies......
Shame SE hasn't done something similar to HTC, then, as the Desire had a menu option to (De)Select All, making Trash removal a doddle.
TBH, not sure why the app keeps all the Trash items anyway ?!?!

Put folders in gmail pivot?

Hello currently the only things on my pivot for gmail are unstarred and all I believe. Is there anyway to get my other folders into those pivots? This is mainly because I have one main gmail account which is forwarded email from all other accounts. This would save me a lot of time instead of having to go into the folders for four separate email accounts. Thanks!

Nope. Folders used to be one click away (a button on the AppBar) but in Mango it was moved to a less-convenient location, and there's nothing that can be done about that right now.

[Q] Can't separate joined contacts

I noticed one of my contacts on my phone was somehow showing up as three separate contacts, even though on Google's contact list they're all just one. So I went through and "joined" them. But I got carried away and accidentally joined all the "suggested" contacts, including one that was actually a different person.
I immediately went back and used "separate," but it didn't actually separate the contacts - instead, I have one contact with both contacts' emails and phone numbers. Worse, my phone thinks they're separated, so I no longer have the "separate" option. But when I check my contacts in Gmail or contacts.google.com on my desktop, I still see two separate contacts.
Any suggestions?

Sync with Gmail
"Long is the way, and hard, that out of hell leads up to light."

It's synced contacts with Google a few times already and it's still showing one contact.

I would suggest deleting the errantly-joined contact(s) and then re-adding them. It's probably the simplest approach if this is a one time problem.

shuckthatjive said:
It's synced contacts with Google a few times already and it's still showing one contact.
Click to expand...
Click to collapse
clear contact app data and have it resync with google.

I had the same problem on my Samsung Galaxy S3. I tried a different approach and it seemed to work. I just deleted one of the accounts from my phone and then re-added it. After it synced up the joined contacts were now separated. Because the data is all saved in the cloud this method doesn't require you to delete and then type in any contact information. If you have lots of joined contacts however it will break all of those links. If you just need to separate a single contact it will probably be easier to just delete and recreate that single contact.