Develop Bugs

o2 Internet Settings

Ok Guys i struggled with this for a few days as o2 said they dont support the phone! Anyhow i managed to get it working via HTC HD2 settings - typical Mobile operators!
Please ensure that when entering O2 into the settings that the letter O is selected and not a zero.
2. Tap Settings
3. wireless & networks
4. mobile networks
5. Access point names
6. click menu add new
7. you dont need to fill in all the fields
8. Enter a name for the connection of O2 Mobile Web
9. Select modem type, choose Cellular Line (GPRS)
10. next
11. Enter the Access point name (APN) of mobile.o2.co.uk
12. Next
13. Enter the Username of o2web
14. Enter the password of password
15. click menu and save

Just to clarify, is this for 3G access in the UK? Contract or PAYG or both?
Thanks, because my O2 PAYG SIM will be arriving in time for me to use it with my Desire when it finally arrives...

daverave999 said:
Just to clarify, is this for 3G access in the UK? Contract or PAYG or both?
Thanks, because my O2 PAYG SIM will be arriving in time for me to use it with my Desire when it finally arrives...
Click to expand...
Click to collapse
Morning
I believe the APN will be
payandgo.o2.co.uk
for a PAYG Sim

It's reported that the Desire is coming to O2 on the 29th or April, hopefully they will be able to provide more support at that time.
I also had an issue with the Data Services settings with my O2 sim inserted. Each time I tried to connect via Wi-Fi to the Android marketplace, to log in you are required to sign in to your active Google account. I had one setup from long ago but I kept receiving an error stating that provisioning for Data Services was required and could not connect to the Google Server. I contacted O2 and stated that I was not able to automatically download O2 settings Data Services settings, they stated it was because they (O2) do not support this feature yet as they do not provide support the Desire, but they do provide automatic download of sim card settings for the HD2 atm.
I am in an area that has no 3G too.

Software Guru said:
Morning
I believe the APN will be
payandgo.o2.co.uk
for a PAYG Sim
Click to expand...
Click to collapse
Thanks for the info. I had got it from my other phone but forgot to update this thread...

When I stuck my O2 SIN in, it asked whether I was O2 monthly, PAYG or Tesco mobile and configured itself automatically. My SIM is only about a year old so if you have a really old SIM, it may be worth asking it to be swapped for a new one?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

itsamac said:
When I stuck my O2 SIN in, it asked whether I was O2 monthly, PAYG or Tesco mobile and configured itself automatically. My SIM is only about a year old so if you have a really old SIM, it may be worth asking it to be swapped for a new one?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
Are you using O2 PAYG (Prepay) and is it a 3G sim card?

itsamac said:
When I stuck my O2 SIN in, it asked whether I was O2 monthly, PAYG or Tesco mobile and configured itself automatically. My SIM is only about a year old so if you have a really old SIM, it may be worth asking it to be swapped for a new one?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
Hey itsamac,
thanks for that handy bit of information, I have tried a newer sim card and now it seems to work with no problems and the data services are functioning as they should
I am currently in the process of transferring my current (old) number to a new sim card:
https://www.o2.co.uk/apps/help/help?qid=29&q1=22

Mastoid said:
Are you using O2 PAYG (Prepay) and is it a 3G sim card?
Click to expand...
Click to collapse
Nope on O2 Simplicity 20 and yes its a 3G card. I got last Easter.
Glad to hear you managed to sort it out.

can anyone confirm if o2 payg internet settings will work with the Desire or not?
I was told by o2 they didn't support the Desire on payg and so wouldn't be able to give me the settings.
Thanks

I'm on the o2 simplicity contract but my SIM card is 2G. They said they were sending me a new one but it's been over a week now. I'll give them a call today.
What can I expect different from my new 3G sim? Is it a faster connection?

HTC Desire unlocked But.. Internet wont work

Hi guys,
I successfully unlocked my htc desire with htccode, inserted my 3 sim in, txt and calls all work.
However..
The internet (3G) wont work, i turn on 3G, but there's no icon showing at the top, browser can't load page etc..
Anyone know why this is happening?
Thanks

Have you entered the correct APN?

I don't know what that is.. enlighten me

oovermind said:
I don't know what that is.. enlighten me
Click to expand...
Click to collapse
What network are you on and are you on payasyougo or contract??
it is the settings that get your internet running.

oawalker said:
What network are you on and are you on payasyougo or contract??
it is the settings that get your internet running.
Click to expand...
Click to collapse
i'm on orange contract (all working) and i want to use 3 pay as you go (internet not working).. i dont seem to find a place to enter any internet setting in my phone..

internet settings

Hey,just registered hello all.Ive just bought a defy and cannot get the internet and mms settings sent to my fone by text.not sure what they are, or how to input them manually.iam on vodafone uk.could anyone help me pls.
cheers
mike.

mikeomz said:
Hey,just registered hello all.Ive just bought a defy and cannot get the internet and mms settings sent to my fone by text.not sure what they are, or how to input them manually.iam on vodafone uk.could anyone help me pls.
cheers
mike.
Click to expand...
Click to collapse
Cant help directly as im on T-Mobile but Vodafone seem to provide some quite decent support on their site
http://help.vodafone.co.uk/system/selfservice.controller?CMD=BROWSE_TOPIC&PARTITION_ID=1&CONFIGURATION=1058&TOPIC_ID=267315&parent_id=8051#s

yeah ive looked there.all over the vodafone website.cant find support for the defy.
i havent registered my number with vodafone.maybe if i do that they will send me settings.

You shouldn't need the settings sent to you.
If it's a Vodafone locked/branded handset then the settings should be pre-loaded and if it's an unlocked/unbranded handset then it should configure itself automatically when you put the SIM in (that's what my phone did anyway).
If you go into Settings > Wireless & networks > Mobile networks > Access point names, is there anything there?
Your last option would be to manually enter the settings I guess.

[Q] Network service problem

Hello!
My HTC Desire HD have recently a problem when trying to connect to a network provider. My service provider is Mobistar in Belgium.
When I attempt to connect to a network manually, I get “Your SIM card does not allow a connection to this network”.
I tryed the same SIM in another phone, it works fine.
I have already tried: changing the wireless band, fly mode on and off, factory reset, *#*#4636#*#*, removing battery. Two days ago i rooted the HTC (custom rom, new radio) but it is still the same...
Now here comes the odd part. If i remove my sim, put it in a different phone and switch that phone on, then remove again and put it back into my HTC, it works normally for a few hours.
Yesterday, i inserted a simcard from another country and it works perfectly. So if it is in roaming, it works...
HTC Desire HD
Android 2.3.5 - Android Revolution HD 7.3
Kernel: 2.6.35.14-RCMIX3D-V12-CRD-gec898d5-dirty
Radio:12.65.60.29U_26.14.04.28_M
I don't know what is the problem, if anyone can help me, i appreciate
Thank you very much!

Does that provider use another network? Maybe need to turn on roaming (or change roaming settings).
Just a guess tho, goodluck with it.

HanZie82 said:
Does that provider use another network? Maybe need to turn on roaming (or change roaming settings).
Just a guess tho, goodluck with it.
Click to expand...
Click to collapse
Thank you for your answer.
I searched and i didn't find anything that says that my provider uses another network. (and i didn't find the roaming settings, just the roaming data on/off, maybe that is automatic)
My girlfriend have also the same phone (HTC Desire HD) and also the same provider, and she doesn't have any problems.
I don't understand why if i change my simcard to another phone and then put it back to my phone it works for some hours, till it says limited service...Then i can't do anything less then put it again in another phone if i want to use it again. Or use the simcard from my land (Portugal) in this phone.
The phone is from Belgium, unlocked, the simcard is from Mobistar. My portuguese simcard is from Vodafone Portugal and it connects to Proximus in roaming (another provider from Belgium).
Thank you very much. I hope to find a solution

SousaPinto said:
Thank you for your answer.
I searched and i didn't find anything that says that my provider uses another network. (and i didn't find the roaming settings, just the roaming data on/off, maybe that is automatic)
My girlfriend have also the same phone (HTC Desire HD) and also the same provider, and she doesn't have any problems.
I don't understand why if i change my simcard to another phone and then put it back to my phone it works for some hours, till it says limited service...Then i can't do anything less then put it again in another phone if i want to use it again. Or use the simcard from my land (Portugal) in this phone.
The phone is from Belgium, unlocked, the simcard is from Mobistar. My portuguese simcard is from Vodafone Portugal and it connects to Proximus in roaming (another provider from Belgium).
Thank you very much. I hope to find a solution
Click to expand...
Click to collapse
Ok, well the best of luck with it.
But this is as far as my suggestions go, sorry.
Maybe the provider did something to it, else i don't know.
Goodluck!

HanZie82 said:
Ok, well the best of luck with it.
But this is as far as my suggestions go, sorry.
Maybe the provider did something to it, else i don't know.
Goodluck!
Click to expand...
Click to collapse
Ok, thank you very much for your help. I will try to contact my provider.

[Q] No data connection

Hello, I bought and unlocked a HTC M8 but now I have put my sim in everything apart from there is no data connection, Wi Fi works but not data. When I go to Mobile Data in settings it says "disconnected" and when I go to APN it says " Access Point Name settings are not available for this user" Is this the problem ? Can anyone help figuring how to data connect ?
Thanks

Have you selected your network operator first.
Sent from my SM-T805 using XDA Free mobile app

okeytokey said:
Hello, I bought and unlocked a HTC M8 but now I have put my sim in everything apart from there is no data connection, Wi Fi works but not data. When I go to Mobile Data in settings it says "disconnected" and when I go to APN it says " Access Point Name settings are not available for this user" Is this the problem ? Can anyone help figuring how to data connect ?
Thanks
Click to expand...
Click to collapse
This is one of those things that can be most easily solved by calling your operator. When I got my phone and put in the sim card, I had no data. I called O2 and they guy walked me through the setup. It might be a noob way to solve problems, but it definitely works.

ashyx said:
Have you selected your network operator first.
Sent from my SM-T805 using XDA Free mobile app
Click to expand...
Click to collapse
I have. Thanks

unifex_ said:
This is one of those things that can be most easily solved by calling your operator. When I got my phone and put in the sim card, I had no data. I called O2 and they guy walked me through the setup. It might be a noob way to solve problems, but it definitely works.
Click to expand...
Click to collapse
OK great thanks, does it matter that I have a contract and its not the phone I took it out with?

okeytokey said:
OK great thanks, does it matter that I have a contract and its not the phone I took it out with?
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Click to collapse
It did not matter for me. I have an unlocked phone and a sim card from O2. O2 is providing me with the service, it's their job to make sure it works. My phone was brand new, so it would be safe to assume that there was nothing special about it. Also, here in Germany I can always return the sim card and void the contract within two weeks after buying it, so the network wants to keep me happy .

What does it say under Settings> About>Network?

ashyx said:
What does it say under Settings> About>Network?
Click to expand...
Click to collapse
Operator name
3
Signal strength
RSRP(dBm) 85 RSRQ (dB) 10
Cellular network type
4G
Service state
In service
Roaming
not roaming