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My manager who thinks I'm a TP2 expert sent me this, could you guys help me out with what to tell him? Im new to the phone myself, but I wanna give him the right info. THANKS to any who answer any question. Much appreciated.
Questions:
1. I use Outlook Mail on my laptop to manage my emails from multiple accounts (Verizon, 2 Gmail, one Yahoo). I do not use it via an exchange server. It’s basically the place where I pull in all my emails and from which I send out emails.
However, as such, it has more than 4000 items, many of them with attachments.
I obviously do not want my phone to sync with Outlook Mail if it means my phone will end up trying to hold all those emails
However, I do want to be able to use my phone to access those accounts AND in some instances be able to retain on my phone a copy of select emails that I will want to have access to when I don’t have my laptop with me (e.g. hotel reservations, etc.).
At present, it seems I can only do that if I keep the email on the server at V, G or Y. But is there some way that I can:
a) keep the email on the phone, independent of whether or not it’s on the server;
b) copy the addresses, text and links from the email and store them in another document somewhere else on the phone so they can be referenced and used?
2. I use Outlook Calendar for my calendar, task management, etc.. And in that sense I would like to be able to sync with the phone, make calendar entries on the phone (i.e. after a phone call or text message) and then have that sync with outlook later, etc., etc. How can I do that?
3. I also want to synch and cross enter contacts – how?
7. I get a new email. But when I tap on it to read it, I get a message telling me the text will be available the next time I download; but sometimes even after I hit s/r again, it still won’t open. Sometimes, when I clock on it it shifts to reply mode and in some of those cases I can see the email that was sent but the text of which I couldn’t see before. In other cases, that still doesn’t work. If I click reply, same split results. Odd. In any event, if the email has arrived, shouldn’t one be able to view the text the first time one tries to open it?
11. Can I delete an email from my phone without it deleting the email from the server?
I want to keep it on the server, but I don’t want to clutter up my phone with the email
sp8805 said:
My manager who thinks I'm a TP2 expert sent me this, could you guys help me out with what to tell him? Im new to the phone myself, but I wanna give him the right info. THANKS to any who answer any question. Much appreciated.
Questions:
1. I use Outlook Mail on my laptop to manage my emails from multiple accounts (Verizon, 2 Gmail, one Yahoo). I do not use it via an exchange server. It’s basically the place where I pull in all my emails and from which I send out emails.
However, as such, it has more than 4000 items, many of them with attachments.
I obviously do not want my phone to sync with Outlook Mail if it means my phone will end up trying to hold all those emails
Code:
Yes, can sync with multiple pop/imap accounts
Can be set to download only last weeks or todays etc
However, I do want to be able to use my phone to access those accounts AND in some instances be able to retain on my phone a copy of select emails that I will want to have access to when I don’t have my laptop with me (e.g. hotel reservations, etc.).
At present, it seems I can only do that if I keep the email on the server at V, G or Y. But is there some way that I can:
a) keep the email on the phone, independent of whether or not it’s on the server;
Code:
Create a new sub folder in each accounts folder structure on the device and copy the mails for retention into these folders
b) copy the addresses, text and links from the email and store them in another document somewhere else on the phone so they can be referenced and used?
Code:
Copy and paste into word doc on the device
2. I use Outlook Calendar for my calendar, task management, etc.. And in that sense I would like to be able to sync with the phone, make calendar entries on the phone (i.e. after a phone call or text message) and then have that sync with outlook later, etc., etc. How can I do that?
3. I also want to synch and cross enter contacts – how?
Code:
Only sync your calendar not your mail with activesync
Contacts will be merged between PDA and PC
7. I get a new email. But when I tap on it to read it, I get a message telling me the text will be available the next time I download; but sometimes even after I hit s/r again, it still won’t open. Sometimes, when I clock on it it shifts to reply mode and in some of those cases I can see the email that was sent but the text of which I couldn’t see before. In other cases, that still doesn’t work. If I click reply, same split results. Odd. In any event, if the email has arrived, shouldn’t one be able to view the text the first time one tries to open it?
Code:
Configure the mail app to download entire message including attachments, not just headers
11. Can I delete an email from my phone without it deleting the email from the server?
Code:
Again options in the settings for the mail app on the PDA
I want to keep it on the server, but I don’t want to clutter up my phone with the email
Click to expand...
Click to collapse
Advise you look into the detailed configs and get a better understanding of the settings available for mail on the PDA, all the features you want are available as standard.
Cheers,
Beasty
How do I set up my email so that it leaves a copy on the server so when I get to my laptop the message can be downloaded? I do my email on my laptop but need to be able to receive / send email from my HTC as well. Thanks!
By using POP account setup. I have POP on my TP2 and on my home computer... On my home computer I have set on the account settings that when I remove the email in my Outlook it will remove it from the server...
Loco5150 said:
By using POP account setup. I have POP on my TP2 and on my home computer... On my home computer I have set on the account settings that when I remove the email in my Outlook it will remove it from the server...
Click to expand...
Click to collapse
So ... what is the setting on your TP2 that specifies, "do not remove from server"?
There is a setting on the edvanced settings menu when you setup the account, or go to edit the account settings.
There is a setting on the advanced settings menu when you setup the account, or go to edit the account settings.
use imap instead of pop. pop downloads messages and wont mark them as read on the server or delete them after a month or whenever you set it, and some pop clients delete the email from the server after its pulled. imap is much more advanced and if you can get imap-idle you get push email support.
Leave Email on Server, and other Advanced Settings
I have been frustrated with this issue also. I use my phone for POP email when I am away from my computer. It is almost always business, and I need to keep records of communications in one place. Using Outlook, I archive all old emails to a network server. Since installing my current ROM, I have been unable to find access to the email size, signature and delete handling options. As a result, emails that I delete from the phone also get deleted from the server before I download them to my PC. This is a big problem since I sometimes delete messages from my phone without taking action - planning to deal with them the next day from the office. Dealing with multiple email accounts and up to 50 messages per day makes the phone very cluttered unless I regularly clear them out.
I just discovered the "back door" into the old WinMo style advanced email settings using a tip from another thread regarding email signatures.
I am using the Energy ROM (08-Sep-10, which I love). Here is how to get to the advanced email settings:
1) From any email Inbox (not the Sense screen) tap Menu/Tools/Options to get to the Messaging settings page.
2) Tap an email account on the list.
3) Tap "Send/Receive Schedule".
4) Tap "Advanced Settings" at the bottom of the screen.
5) Choose your option under "When deleting messages:"
Other advanced options are also available this way, including email signatures for each account, as well as download size and scheduling.
I'm happy again!
Tim
Thank you for resurrecting this 9 month old thread.
I too thank you for posting this. I needed to change this on one of my accounts but had forgotten where the change needed to be made. You saved me lots of time searching.
Again, thanks much for the direction.
Currently im getting 2 notifications for the same email, the mail app lets me download the attachments i get , i cant seem to do that on the gmail app, just lets me preview the music i get sent and not download it for example.
so basically which of the two is better, can i stop getting two notifications at once, if i remember correctly the gmail app seems to always receive the mail 1st, is there away to download attachments from the gmail app?
If you check out my thread here, there are some problems with both the Gmail application and the Mail application.
If you have to pick one or the other to use exclusively, I would use the Mail application. (ie, can save attachments, can click links, can select text to copy to clipboard, can attach files other than photos)
You can stop getting 2 notifications at once. Do one of the below.
To stop Gmail notification:
Open Gmail application - Press Menu key - Tap "Settings" - Toggle "Email notifications"
To stop Mail notification:
Open Mail application - Press Menu key - Tap "More" - Tap "Notification settings" - Toggle "Email notifications"
you do realise that when you tap preview in the google app, it actually downloads the file anyway, right? well, for some files it does. Pictures are downloaded anyway. i would assume music should be the same.
you should then find it in downloads in the browser....
rhedgehog said:
you do realise that when you tap preview in the google app, it actually downloads the file anyway, right? well, for some files it does. Pictures are downloaded anyway. i would assume music should be the same.
you should then find it in downloads in the browser....
Click to expand...
Click to collapse
This does not work for all files though. It annoys me that .zip files and basically every "unknown" format is not available for preview/download through the standard Gmail app. I have been using Gmail in the browser to download these earlier, but if it works in the default Mail program, its a godsent.
I moved ovr to the mail app a few minutes ago, seems more comprehensive BUT I am a bit concerned about battery life as the sync logo in the notification is constantly on ...
Also if I use the Mail app with exchange to do calendar as well do I get the colour coded calendars as I like to know what belongs to what calendar ?
O and O said:
I moved ovr to the mail app a few minutes ago, seems more comprehensive BUT I am a bit concerned about battery life as the sync logo in the notification is constantly on ...
Also if I use the Mail app with exchange to do calendar as well do I get the colour coded calendars as I like to know what belongs to what calendar ?
Click to expand...
Click to collapse
It is probably still syncing your mail. Let it be for a while.
I am wondering what uses most battery, Exchange Push from Gmail, or regular Gmail push?
Why would you use Exchange to sync you gCal? You get colour coding by default in the standard gCal sync. I have disabled the autosync of Gmail, and am now using Exchange Push instead.
No raeson for using the gCal to be honest, was just trying to extend battery.
Mail app seems quite comprehensive . I like it just need the bloody sync logo to stop!
Don't need to worry about the sync logo if it's not rotating. It's only actively syncing when it's rotating.
Thanks guys ...
...
...
NEW PROBLEM! I don't seem to get notifications yet they are turned on. Ican't check for sound as I am at work but I don't see anything in the notification bar ... not sure of light though ...
whats the advantages of using the xchange server? i just signed in regularly, and seem to get mail fast no issues, ?
also as google mail does not have a widit i have the normall mail program on one of my home screens, but the normal mail program recives mail once every 15 mins, the google one seems to recive instantly, can i set the htc mail program to get mail the same way google mail does?
You have to set it up as an ActiveSync Exchange account instead of a POP3/IMAP account to get push support
You then go in to the Mail settings and choose Push in the interval settings.
oh ok, is that easy to set up lol?
it keeps sayin authentication error, ami ment to write somthing in "Domain" , its a gmail email
TurkzZ said:
it keeps sayin authentication error, ami ment to write somthing in "Domain" , its a gmail email
Click to expand...
Click to collapse
If you are using exchange then it is m.google.com
strange its saying my email or password is wrong lol :S
Back to GMail app ... GOOGLE UPDATE THE BLOODY APP!
The mail aoo is comprehensive but somewhat slow and doesn't update for me ...
O and O said:
Back to GMail app ... GOOGLE UPDATE THE BLOODY APP!
The mail aoo is comprehensive but somewhat slow and doesn't update for me ...
Click to expand...
Click to collapse
yh hopfully gmail make a widget and update there app, lol, does anybody else have an issue with active sync? or is it just me
TurkzZ said:
yh hopfully gmail make a widget and update there app, lol, does anybody else have an issue with active sync? or is it just me
Click to expand...
Click to collapse
It's just you. I've been syncing with Google's Exchange server ever since my Touch Diamond days. Follow the directions in the following link to the letter.
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
thanks man, the default server name was wrong, changed it to m.google and it worked thanks bro
should i turn off any gmail app settings to save battery or anything now? , on the settings>sync options i have both the same email on active sync and google syncing, can i turn the good one off?
Hi,
I have my contacts stored in Exchange.
I have - obviously - also a MOTOBLUR-Account that Motorola forced on me upon activation that I do not intend to use and a google-Account for the market.
Now, when I create a new contact on my defy, I can not choose wether to create it in MOTOBLUR or Exchange or have it in my google account, it is automatically created in all three and all three sets of data are joined together.
So as I only want to have the Exchange contact, everytime I create a new contact, I do have to un-join the contacts and delete the MOTOBLUR and google contact manually.
That is in my eyes a mayor design flaw.
I do NOT want my phone to store my data in some suspicious cloud service that has been forced upon me in the first place.
Is there a way to create a contact specifically in the Exchange and NOT in Motoblur / google?
Or would I have to use a different contact manager app? Any recommendations then?
That also allows me to query the global adress book of Exchange (which the standard app apparently can't).
I'd be grateful for any tipps and help,
southy
I've been bothered by this issue too. It would be the most intuitive to be able to select in which account(s) a contact should be created at the time it is created.
But there is a different way to accomplish similar, but it's a global setting. In Settings->Accounts you can specify which items (contacts, calendar, e-mail) are to be synched with a given account. Well, for all BUT the MotoBlur account ;(, and because it's a global setting I have not yet examined the full ramification of it, and it's a kludge; what if one would like to synch some of the contacts with all accounts, but others with just one or two, but it's at least something.
BTW, I have not tried other paid (some are quite expensive) Exchange clients, but the free ones don't come even close to the Email app that's included on the Defy. If you find one that may be worth spending money, let us know.
Hi,
thanks for your feedback, that way I can at least disable the google-Account completely (which is only configured for the market access).
That leaves motoblur.
Regarding the Exchange clients: Yes, I would actually be willing to pay for one, but have yet not found one that really satisfies me.
I have tested Touchdown (from nitrodesk) for some time now but didn't buy it:
In general it was pretty good, there's just one problem: There is no way to deactivate notifications (new mail) at nights. As I use my mobile as alarm clock, I can't turn the sound completely off and so it tends to wake me up with new mail at night.
That's really annoying.
Actually it's pretty strange that they didn't implement something that basic - as there are very unusual other notification settings. The whole configuration in fact is somewhat overwhelming because sometimes you can configure the same thing on more than one location.
southy said:
[...]
Or would I have to use a different contact manager app? Any recommendations then? That also allows me to query the global adress book of Exchange (which the standard app apparently can't).
[...]
Click to expand...
Click to collapse
Maybe because I'm on the T-Mo USA 2.2.1 ROM, but in my Email app, when I'm entering letters into the <To> field, all matching names from the Exchange Address Book are being dynamically displayed. Not the same as browsing all of the Address Book and choosing one address, but good enough for me (I work in a relatively small organization). Doesn't yours do that?
Hi,
thanks for your reply,
I don't use the standard mail client any more. I stopped using it rather soon after I bought the Defy.
I just tried to figure out why, but sorry, I can't remember. But I remember that it was a rather important reason, because I started trying TouchDown as first alternative client and TD is such a pain to configure that it took me days.
I must have had a damn good reason to stick to trying.
But you are aware that there is a difference between personal contacts I store in exchange (which are synced with the mobile) and the global adress book of Exchange?
The global adress book is the complete dictionary of a company, AFAIK normally connected to the Active Directory-Accounts of the employees, which is centrally managed.
You can not sync it to your device, you can just search in it and pick a result.
Could it be you mixed those up?
Thanks anyway,
southy
southy said:
[...]
But you are aware that there is a difference between personal contacts I store in exchange (which are synced with the mobile) and the global adress book of Exchange?
The global adress book is the complete dictionary of a company, AFAIK normally connected to the Active Directory-Accounts of the employees, which is centrally managed.
You can not sync it to your device, you can just search in it and pick a result.
Could it be you mixed those up?
Click to expand...
Click to collapse
You are welcome, and no, no mixup. In the <To> field, if I press the <search> icon, it gives me the list of my contacts (stored locally on the phone); but, if I start typing into the field, the Global Address Book (on the Exchange Server) is dynamically searched and displayed as I type.
Hi Mars,
thanks for clearing this up and sorry I suspected you to mix things up.
Good to hear the stock app can use the global adress book - I never tried that before switching to another client.
However I guess I might completely revert back to the original app soon in order to get rid of all alternative clients - I tried TD and wasn't convinced, now I got Moxier installed and suddenly my contacts don't sync anymore - no idea why.
It seems I should just stick with the preinstalled stuff even though it's not good.
Or perhaps get a blackberry.
ups. Did I really say that?
Touchdown is brilliant - been using it for long time. the BEST!
With reference to the original quesition; when you create a contact you CAN chose which cateogry it should go in. In contacts, chose settings and uncheck the cateogry you do NOT want the account to go in to. This way you can uncheck google (or multiple google accounts). When you create a contact it will not be assinged to a google category and therefore not sync with online google contacts
Of course touchdown keeps its contacts seprate but the above is very usful for your own personal contacts. I have all sorts of sync going on and am very confident that ONLY the info i want on the internet goes to the internet.
Motoblur: I dont use it - never have. You canbypass this at setup time.
Ref sync: worth playing with settings > accounts and also contacts > settings - very useful
Hi jeanluc,
that's interesting - I just realised i had never actually created a contact out of TD, but always out of the stock "contact search" app.
Sorry for judging too quick.
However, after 20 mins of using TD contacts, I can't say I like it.
but whatever. I just tried generating a new contact and it worked and got synced to exchange.
But when I open the stock contact app, curiously enough, the contact has not been present for ~30minutes - apaprently TD maintains a second adressbook apart from the builtin which has only been synced later.
Well I seem to have lost the overview what syncs to what here...
But back to the point, you are completely correct, when I generate the contact out of TD, it only is being created in Exchange and nowhere else.
However - and please, please forgive such ignorance - I have just tried that and find it so very un-intuitive that I will keep on searching for a decent contact app.
This is my comments after only 15 minutes of trying TD contact:
Problems with creating a contact:
- the adress fields are not labeled. where goes the street, where the city, where the postcode?
Problems in TD contact in general:
- seperate contact database apart from the built in
- no pictures of contacts are being displayed
- search function not as quick reachable as stock apps
But there's also a plus:
- searching in global adress book (Exchange) works and even returns a phone number, not only the e-mail.
one last thing:
Ref sync: worth playing with settings > accounts and also contacts > settings - very useful
Click to expand...
Click to collapse
"contacts -> settings": I am searching for such a settings dialogue the whole time - but I can't find it (to check how and when the stock android contacts sync to my exchange - as this is apparently a seperate thing apart from TD sync).
But I can't find those settings. I only find "settings -> accounts" but there I can only define the user credentials, not the sync process (frequency, manual trigger,...)
Can you point me to the correct place, please?
Thanks!
Settings for sync of built-in adressbook with Exchange:
found it!
Overview:
If you just want to sync contacs (& calendar) because maybe you do not use the stock mail client for Exchange, you need to:
1. settings -> accounts -> <your corporate account> -> uncheck "e-mail"
2. messages -> message settings -> e-mail -> mail delivery
Yes, it sounds strange to configure the adressbook sync in "messages" as I did deactivate that account for e-mail before, but apparently that's the way it is...
Maybe you should flash Orange of Finnish rom, that doesn't have blur registration at all?
southy said:
Settings for sync of built-in adressbook with Exchange:
found it!
Overview:
If you just want to sync contacs (& calendar) because maybe you do not use the stock mail client for Exchange, you need to:
1. settings -> accounts -> <your corporate account> -> uncheck "e-mail"
2. messages -> message settings -> e-mail -> mail delivery
Yes, it sounds strange to configure the adressbook sync in "messages" as I did deactivate that account for e-mail before, but apparently that's the way it is...
Click to expand...
Click to collapse
Hi Southy
I dont actually create contats in TD as these are work contats and am happy for them to be pushed down from outlook/exchange which Im using constantly
I love TD - it does everytihng that I need
I also Android contacts for personal information and manage to keep that isolated from the internet.
I sync my personal calendar wth internet (google) as it doenst contain anything confidential but i suppose if you wanted to you could stop that at the calendar level but still allow another google calendar to sync - that way you view both google calendars on the phone but only one syncs (for this you need to enable calendar sync in settings>accounts but disable calendar sync for the specific calendar in the calendar application
Note: Worth rememering that a lot of sync software (missing sync, TD etc) will create an account on the phone which is accessible via settings>accounts. Always worth checkign whats created here and what functionality it provides as far as modifying sync is concertned
NOTE1: Are allyour questions answered now or are you still waiting for something?
i have searched all over google already..
So on my S3 i been using the stock email app. i have a hotmail account, same one for years. Every so often when i check my emails they automatically get deleted or disappear. So i log onto my hotmail.com or now "outlook" on my computer and all my emails that disappear move into a POP folder, thats why their not showing up on my phone. I have tried going to more options, and POP and deleting emails settings on my hotmail options.. changed it to what people suggest, and still the same thing happens. Its starting to really piss me off.
I have not tried k-9 email, i would like to use that as a final resort. i like the stock email app, i would just like someone to help me please with this, usually i can figure these things out but i have been banging my head on this for the past month now. Anyone else had this issue? what settings do i need to change on my phone? or on my hotmail account?
Any help would be much appreciated!
thanks!
Anyone? or XDA not the place to ask about these things?
[email protected] said:
Anyone? or XDA not the place to ask about these things?
Click to expand...
Click to collapse
Have you tried searching Google Play for Outlook App?
Yes. i have seen that app, but like i said before i would like to use the stock email app. If i download the Outlook app it will still put my emails in a POP folder. Plus the Outlook app is ****... and has ****ty reviews.
[email protected] said:
So on my S3 i been using the stock email app. i have a hotmail account, same one for years. Every so often when i check my emails they automatically get deleted or disappear. So i log onto my hotmail.com or now "outlook" on my computer and all my emails that disappear move into a POP folder, thats why their not showing up on my phone. I have tried going to more options, and POP and deleting emails settings on my hotmail options.. changed it to what people suggest, and still the same thing happens. Its starting to really piss me off.
Click to expand...
Click to collapse
Hi!
In Outlook.com, if you go to More mail settings -> POP and deleting downloaded messages, there are two options for POP syncing:
- Don't let another program delete messages from Outlook. (If your other program is set to "delete messages from the server," we'll simply move them to a special POP folder. They won't be deleted.)
- Do what my other program says—if it says to delete messages, then delete them.
Basically, this happens because POP3 is an unidirectionnal way to communicate between a mail client and a mail server. When the client connects to the server, the server sends all the mails he has to the client. Then the server waits for an instruction from the client: either to delete or not the messages the client has successfully received. As POP3 is unidirectionnal, it can't send a "delete" instruction to the server when you delete a message in your client: it's all or nothing. This was useful when storage space in mailboxes was limited -- when you have a local copy of your mails in your computer, then there is no need to keep a copy in the server, and it frees storage space --, but nowadays, most mailboxes have plenty of space, so there is no need to delete mails from the server.
The last option will obey to what your client send to your mail server: if your client tells the server to delete all the received mails, then Hotmail/Outlook.com will delete straightforward the said mails. On the other hand, the first option won't obey your client's instruction -- and if I'm correct, that's the default configuration in Outlook.com; instead of deleting the mails, Hotmail/Outlook.com will simply move them to a special "POP" folder for you to manually decide later what to do with them in your webmail.
Having those informations, you then may want to check what are your actual Email app's configuration about received mails and selecting your prefered option in Outlook.com. But I believe there is a better option for mail syncing.
What I may suggest you is to add your Hotmail/Outlook.com email account as an Exchange ActiveSync account, instead of a classic POP3 account. This way, you have bi-directionnal communication with your mail account -- a per-mail control of your emails --, push notifications -- you will receive mails as they arrive in your inbox --, access to all your email folders -- you are not limited to your inbox only -- and you can sync your contacts' informations in your Android address book with the infos from your email account.
To do that:
1. Open your Email app in Android;
2. Go to Settings;
(2.2 Optional -- You may want to delete your actual Hotmail/Outlook.com account from the app. It's not necessary, and you may want to do it only at the end of this procedure, when you see your Exchange setup working.)
3. In Settings, add a new email account;
4. Enter your Hotmail/Outlook.com email address in the account field and your password in the password field. Then, press Manual setup;
5. Select Microsoft Exchange ActiveSync type account;
6. Click Next -- there is no need to change the default settings;
7. At the Account options screen, again, no real need to change anything, though you *may* want to change Period to sync Email to access older emails. Then, click Next;
8. Type a name for your email account to appear in Email app, then you're done!