HTC Sync issue - Desire General

Hi Guys,
Is anyone having a problem syncing with their PC? ive downloaded and installed htc sync, the phone connects, i select the sync option, but on the device and PC it just says 'disconnected'?
any ideas?

patterns said:
Hi Guys,
Is anyone having a problem syncing with their PC? ive downloaded and installed htc sync, the phone connects, i select the sync option, but on the device and PC it just says 'disconnected'?
any ideas?
Click to expand...
Click to collapse
I had a few problems with it running vista 64bit in the end i tried all my dirrent usb ports and found that the 1's on the back worked fine but the 1's on the frontand top where being tempremental

what version did you download? I had problems with a downloaded copy so I tried the one that came on the SD card... it then connected first time.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

I have a similar problem. When I boot my PC (Windows 7 x64) everything is OK, and HTC Sync works like expected. But when my PC goes to sleep and then wakes up, I cannot connect again. It also happens when I several times disconnect HTC Desire from USB cable.
I also have problem with contacts synchronization with my Google App account. No contacts are synchronized at all.

pato said:
I also have problem with contacts synchronization with my Google App account. No contacts are synchronized at all.
Click to expand...
Click to collapse
I spent quite a while mucking around trying to find out why my contacts would not synchronize with my Google account.
Check what type your contacts are on your phone. Are they SIM contacts, Phone contacts or Google contacts?
On my phone, I had everything as Phone contacts. I discovered that only Google contacts will synchronize with your Google account. But all is not lost. You won't have to type in all your contact details again.
What you do is to create Google contacts that duplicate each of your phone contacts. Just create each Google contact on your phone as an empty contact (i.e. no details) with the same name as each existing phone contact. When you see them in your contacts list, they will appear as two contacts at this stage.
Then edit either one of the two contacts. You can link each contact with another contact. If you've use the same name for your Phone and Google contacts it will already be suggesting that these can be linked together. Do so.
You will find your two contacts now appear as one in your contact list. And these linked contacts will now synchronize with your Google account contacts and carry all the details from your original Phone contact with it.
Hope this helps.

i've got by htc desire synching w/ work exchange account and googlemail contacts (ie no data on phone itself). when connected to facebook, it would only synch about 5 of the googlemail contacts, although exchange seemed to be fine.
i cleared out all the data, deleting the synch accounts and tried again. all contacts were downloaded, until... i resynched w/ facebook which removed all the googlemail contact except the same 5 or so.
i'm guessing there's some kind of data conflict, but any idea how to fix it? i kinda like having my contacts hooked up with their facebook profiles, so a fix would be good.
cheers
colin

patterns said:
Hi Guys,
Is anyone having a problem syncing with their PC? ive downloaded and installed htc sync, the phone connects, i select the sync option, but on the device and PC it just says 'disconnected'?
any ideas?
Click to expand...
Click to collapse
i have the same problem.
i have installed the HTC Sync from SD card, uninstalled ActiveSync, installed driver and so on. HTC device is recognised in Windows XP x86, HTC Sync starts on Desire, but ends up with Synchronization status: Disconnected.
It's a serious issue for me, as i have used the Outlook Calendar synchronization daily in my office.
Curiously it synchronizes the Contacts well with my Windows7 x64 at home.

Hi,
there is a "Workaround for HTC Hero Sync Problem in Windows 7" which should also work for the Desire.
As I am new user I am not allowed to post links. So google what I have set into inverted commas and it should be the first result from mydigitallife.
Cheers
Alex

AlexManner said:
Hi,
there is a "Workaround for HTC Hero Sync Problem in Windows 7" which should also work for the Desire.
As I am new user I am not allowed to post links. So google what I have set into inverted commas and it should be the first result from mydigitallife.
Cheers
Alex
Click to expand...
Click to collapse
the Sync works in W7.
the Sync doesn't work in XP.
Phone Monitor recognizes the Desire in XP.
HTC Sync doesn't start sync wizard and says "Disconnected".
USB Debugging is turned "on" in Desire menu.
"Disk drive" option in HTC Sync 2.0.18 menu on Desire works well.
Phone is mounted as:
"Mass Storage Device" in Device Manager->USB Device Contrololers (driver version 5.1.2600.0 from Microsoft)
"MyHTC" in Device Manager->Android USB Devices (driver version 2.0.7.1 from HTC)
"HTC Android Phone USB Device" in Device Manager-> Disk Drives (driver version 5.1.2535.0 from Microsoft)
when choosing HTC Sync in desire after connecting the phone, it's installed and mounted as external drive.

Does anyone have a link where I can download the HTC Sync that comes on the SD card, I put it my own card when I received the phone so never checked the SD card for anything.

Matt2887 said:
Does anyone have a link where I can download the HTC Sync that comes on the SD card, I put it my own card when I received the phone so never checked the SD card for anything.
Click to expand...
Click to collapse
it is the HTC Sync 2.0.28
http://www.web-share.net/download/file/item/HTCSync_2.0.28.exe_52029

HTC Sync problem solved
After installing HTC Sync 2.0.28 (delivered on SD card) the sync problem wtih Outlook is gone.
I have used an older 2.0.18 version before, without being aware of it.

Related

[Question] import contacts from phone to android

Hi, how i can copy all of my contacts from phone memory to android? (no on SIM)
Michga said:
Hi, how i can copy all of my contacts from phone memory to android? (no on SIM)
Click to expand...
Click to collapse
Originally Posted by h0mer View Post
No, currently you can't sync your SIM-contacts. However through a few tricks it's possible. First of all you should copy all your contacts from your SIM to your phone memory (in Windows Mobile). Then you basically sync your contacts from phone memory to your Google account.
After that you boot to android and set up your google account. It should sync the contacts automatically.
Regards,
h0mer
worked for me
outlook
I syncronized them using activesync to outlook. exported tot a .csv.
imported the csv in GMAil, en sync-ed my kaiser android with that google account
Why do it easy when you can do it the hard way
I can copy the SIM contacts to phone, but i can't copy back to SIM card, any idea?
That's because android phones are supposed to sync with the cloud. Not the sim card.
Get yourself a google mail account, setup calendar online (google) then sync - look at their instructions for active sync.
Boot to androd and sync to google
works well as if like me you're running via haret then contacts and calendar stay in sync windows / android and my email too
shame it can't do tasks and sms
WHY? DO IT THE EASY WAY!!!
Go to contacts (android), press the windows button on your kaiser and select import-import from sim?
Sprite mobile
another easy way of doing that is using
sprite mobile
http://www.spritesoftware.com/Products/Migrate/Migrate-Your-Data-Now/How-To-Transfer
here you go
nick
My question is... how do we sync pics from facebook to the contacts? I've imported/syncd all my contacts from facebook but it won't show pics for them :-(
DJHile, if you're using my build it should sync pics, I choose 'sync with existing contacts' and it shows the pics automatically.
polyrhythmic said:
DJHile, if you're using my build it should sync pics, I choose 'sync with existing contacts' and it shows the pics automatically.
Click to expand...
Click to collapse
Poly, I am indeed using your build and used the exact same sync option as you but unfortunately, I get nothing but the android silhouette :-\
I do have quite a few contacts but none of them have a picture.
EDIT: I'm a dummy. It won't sync if I'm not getting some sort of data connection or wi-fi connection which I wasn't when I posted this... Then I installed the wifi fix update, wifi is good and somehow it fixed my cellular data connection problem also... contacts are syncing now!
i used sprite migrate to transfer my contacts...allthough it did not appear in google market so i downloaded and installed it manually...then when i opened the application in android it said that the version is expired(just downloaded from the site...)so if anyone intend to use it you just have to adjust the date 1 year ago...eg. 11/3/2009 instead of 11/3/2010...hope this helps someone...
thanx man!u have solved me problem,genius man

HTC Sync Not Transferring Contacts

I have the HTC EVO and I have tried to use the Sync software that came on the phone and then I updated to the latest version which fixed the problems of freezing and not reading the phone but I still cannot get my calender or contacts to sync. I get the Sync successful message but it shows zero contacts or calender dates for the phone and the computer. Any ideas?
bump please
not sure about the calendar, but for the contacts, try this:
go to "people"
Then click on Menu, and make sure google is checked.
I have everything sync'd through google it is already checked by default. The problem I am having is syncing my contacts and calender using HTC Sync onto my PC running Win7 64-bit and Microsoft Outlook 2007.

[Q] How do you remove the "PC Sync" Calendar?

Does anyone know how to remove the "PC Sync" calendar from an Android phone (HTC Desire) created when you use the HTC Sync software?
I've disabled it so the entries don't show in my calendar but I think that other apps (Calendar Snooze in particular) is still picking it up.
Thanks in advance.
I'd be interested in this as well.
SpartanGrey said:
Does anyone know how to remove the "PC Sync" calendar from an Android phone (HTC Desire) created when you use the HTC Sync software?
I've disabled it so the entries don't show in my calendar but I think that other apps (Calendar Snooze in particular) is still picking it up.
Thanks in advance.
Click to expand...
Click to collapse
I've a very similar problem!
I'd like to set my calendar entries (and contacts) to default to the google calendar and to stop asking me which one I want to use!
There is no direct way to avoid P Sync.
You can do it indirectly as below
1. Open you outlook and make a back up of your Calendar.
2. Delete all the entries in active calendar of outlook.
3. Start sync now.
4. Now the entries in you mobile are completely removed.
5. Change the sync option in HTC Sync app for Calendar as NO.
6. Sync again. Verify that you mobile doesnot contain any outlook entries.
It done now.
You can restore outlook from the backup and continue....
thats bad answer as we cannot remove calneder enteries from computer just to keep them on mobile phone, need some good answer for removing pc sync option to keep google calender sync on desire hd
it's not a bad answer...think again
1. Open your outlook and make a back up of your Calendar.
2 to 6 as above
STEP 7 - RESTORE YOUR OUTLOOK CALENDAR FROM BACKUP
hey listen - i synchronised very first time my desire hd with computer via htc sync and desire has extracted all mine calender enteries including old ones which i also had deleted from computer, i factory resetted my desire hd and than i stopped using htc sync tried syncing with google account which i exported computer outlook and imported in google account. but doing that ways also PC sync option is still selected under calender settings which is making ma lyf difficult by kepping those old enteries which i did very first time!!
can someone help me out with a solution to remove pc sync while using google calender, also note that i have factory resetted my device and not connecting to computer anymore but still its showing me old enteries which i connected with computer very first time. Please help me out as this is really frustrating!!
Solved
Clear calendar storage data in Settings>Applications. Delete your mail account (if you have exchange or something) and re-add. Google is still fine. Then re-sync OTA.
Another solution
Better late than never... Try: Settings > Apps > All > Calendar Storage > Clear Data. Then just re-sync all your calendars except the PC Sync/Exchange
This sadly does not work for me on my Lenovo M7 tablet. The 'PC Sync' account remains despite me clearing the calendar storage data. Is it tied to some other app?

[Q] HTC Sync Not Happening

Hi there,
I recently got the Desire and updated the ROM to Adroid 2.2 OTA on the prompt.
I also downloaded the and installed the HTC Sync 3.0
And when i connect the phone to the PC the the snyc software and the phone recognise each other.
But when i try to snyc my contacts from my microsoft outlook, even though it says it has synced people, none of the contacts come up on the phone. And it does this in about 2 seconds which makes me think its not doing it properly.
i tried syncing some music, but same results. it says synced but nothing comes up on thr phone and the phone reads no synchronisation data.
Does anyone know what the issue is?

[Q] HTC Sync calendar not working from phone to Outlook?

Hello all. I've just set up my new Desire (2.2) with HTC Sync 3.0.5422. I'm synching calendars and contact with Outlook 2007. The contacts are working well both ways, but the calendar only syncs one way, from PC to phone. If I create or modify items on the phone, they do not show up in Outlook.
Anyone got any idea why this would happen? HTC Sync doesn't give any error messages, and all other sync activities seem to be working OK.
Thanks for any help!
you sure you are adding them to the right calendar on the phone? the default is a google calendar, you need to select pc sync from the drop down box (at the top of the page of create calendar item)
Thanks for the reply. Yes, I am creating them in the "PC Sync" calendar. They have the green bar next to them like the items that have come from Outlook.
no idea then sorry, but to save you some time mine did that as well. I tried reinstalling HTC Sync a couple of times and a factory reset of the phone and it still didn't work (had no issues with the previous version) so I use gsyncit now instead.
OK, thanks for trying. I don't really want to be forced to do a sync with google calendar at the moment though. Anyone got any other ideas why this might be? Perhaps a security setting in Outlook or something?
I remember you have an option to sync calendar:
- from PC to phone
- from phone to PC
- using "last updated" feature - this one suits me best.
Look at sync options in calendar view in HTC SYnc.
Thanks for that, but I don't seem to be able to find the option you're referring to. Are you talking about HTC Sync on the PC (version 3.0.5422)? Where are the "Options"?
Here:
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Oh right. Yes, I've tried all three settings on that, but I think that's only to do with items that have been updated on both devices prior to sync, so it know which one takes priority. Thanks for the suggestion though.
Has anyone out there managed to get 2 way calendar sync with Outlook 2007 and Desire 2.2 using HTC Sync 3? I've now seen many posts on other forums about this exact same problem, but they don't seem to be getting resolved!
Just another quick advise.
A story first: I have had a lot of redundand meetings in my Desire callendar. So I decided to make a cleanup of callendar entries by simply clearing the calendar cache. Succesed, but..
Seems like no longer meetings what were in my exchange (2003) up to cache deletion were able to re-sync. I discovered that new entries - just added after the cleanup have been imported successfully. Seemed like to only good solution was to format the phone to re-start the calendar service blank. But, I have installed the Google Sync tool and synced Outlook with Google calendar (I know, privacy etc...). It worked. I uninstalled the Sync tool and now I have all my "old" meetings in Google calendar, and new meetings being directly sync through HTC Sync.
Maybe you try to sync through Google?
Or just try to install the previous version of HTC Sync (2.x)
regards
r
Well, I logged this problem with HTC tech support, and after going through the usual checks, they've admitted that there is a problem with HTC Sync:
"This is a problem with HTC Sync 3.0 and is under investigation and a new version will be out soon.
Please keep checking our website for when the update comes out."
A shame really, as it seems to do everything else just fine for me. Hopefully they will fix it soon. Thanks everyone for their suggestions.
I had so many problems with HTC Sync, I did away with it and use a combination of Google Calendar Sync and MyPhoneExplorer for contacts. so far everything it syncing nicely.
I'va just tried the latest version.
The first time it did work.. but the second time I got an error and I had to restart htc sync. Since that error htc sync stopped to sync events from phone to PC.
Seems to be fixed with new version of HTC Sync
Yesterday an update was available to HTC Sync, bringing it up to version 3.0.5481. This seems to have fixed the problem I was having, meaning that calendar entries I create/edit on my phone are now synced back to my PC Outlook Calendar.
This doesn't seem to be mentioned in the release notes, but it now seems to be working for me, so I'd recommend upgrading if anyone else is having this problem!
Lee
Still not there
I am on 3.0.5481 but still exact same problem: existing calendar entries are not synched. Only the new created ones get synched.
In HTC Sync 2 there was a "repair" option to force a complete synch from PC to Phone (or viceversa), but I have not found Repair in the new V3.
If anyone gets any news please update the thread. I guess there are lots of people who would like to be able to synch all their existing meetings.
Can someone with the latest version confirm that the following issues are fixed?
Corruption of email addresses that stops outgoing mail from Outlook being sent
Corruption of phone numbers stopping phone from sending texts
Cannot use HTC Sync on more than one PC - eg work and home
Have you looked at 3.0.5481?
John
spile said:
Can someone with the latest version confirm that the following issues are fixed?
Corruption of email addresses that stops outgoing mail from Outlook being sent
Corruption of phone numbers stopping phone from sending texts
Cannot use HTC Sync on more than one PC - eg work and home
Click to expand...
Click to collapse
Had an email from HTC to say that the app will now work on more than one PC!
Still worrried about the other two and as MPE is working well at the moment am not tempted to try it.
Working again.
remmyhi said:
I discovered that new entries - just added after the cleanup have been imported successfully.
Click to expand...
Click to collapse
I was having the exact problem mentioned: Outlook calendar stopped syncing properly using HTC Sync even though contacts were syncing just fine. After reading this I tied adding new entries to my Outlook calendar and sure enough they were added to my phone. Went through and remade all of my future appointments and now my calendar seems to be in order again.
Does anyone know what the hell caused this?
(Also, my signature needs updating!)
If you give up on HTC Sync you might want to look at MyPhoneExplorer as an alternative. I find it a lot less destructive.

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