Develop Bugs

DOMAIN section for e-mail setup

Do you guys remember when there used to be a Domain box in the e-mail setup options when inputting pop/imap server settings? I notice that with WM6, its gone! The reason i ask this is cuz there is a program that is called Pocket Hotmail which lets you check your hotmail/msn inbox without using windows live! But for MSN e-mails, it requires a name in the Domain field.
Is there any way to get the domain field back? The reason i ask this is cuz i HATE windows live! I have 2 msn accounts and 1 hotmail account, and the only way for me to check them thru live is to log out then log onto another one, then log out again, and log onto the other one. Any ideas anyone? If windows live let us put multiple e-mails to be checked at a time that would be great... but i dont see them doing that in the near future
For clarification, look at step 7 on this link:
http://www1.umn.edu/adcs/guides/email/winmobile5/
you will notice that there is a Domain field. Sum1 please help
Or if anyone knows how to attatch a msn/hotmail account with the standard inbox program that would be great help too!

Typically, if you can't put in a domain name in it's own box, you just prepend it to the front of the username field.
User: rob
Pass: mypass
Domain: mydomain
becomes
user: mydomain\rbruce
pass: mypass
Hope that helps.
Rob

I agree with Rob, that solution would probably work. Usually when you require a domain, putting it in front of the username solves the issue.

I've given up hope on pocket hotmail ... it actually doesnt work ...
Does anyone know of a way i can check msn/hotmail e-mail with the inbox program without using windows live? This would be a HUGE help... but til this very day, i haven't found a way to do it.

In WM6, just go into the messaging list and click "New E-Mail Account", it'll setup the email for you.

Percz said:
In WM6, just go into the messaging list and click "New E-Mail Account", it'll setup the email for you.
Click to expand...
Click to collapse
in WM6, if you click New E-mail account and enter a msn/hotmail address, it will redirect you to set it up with Windows Live!
I want it to be in just a standard inbox.

It is a standard inbox? Live is just the new name for it.
If you disable the today plugin, you'll just have the Live inbox. Can't you just add and then add again?

In some aspect it is just co-linked with the standard inbox. Hence why sounds cannot be associated when you receive new email messages. Also, you CANNOT add more than one e-mail account at a time. So its a pain having to log in and out of all three of my msn/hotmail accounts.
And currently, i am having a problem with syncing e-mails "as they arrive". If i go to the settings and set it so it notifies me "as they arrive" , the settings don't stick. I officially HATE windows live!

How to set 2 Hotmail accounts?

I have two hotmail accounts that I want to sync at the same time, how do I add two at the same time, it wont allow me to do so.
Also if the above is not possible: since the hotmail account was the first one I entered, it wont allow me to delete it, I want to use the other hotmail account, but since this has been set as default, it's the only email I cannot delete from the list of emails I have added to my TP2 - So basically, how do I change default email address?

Seven might work, althought i've never tried to set up two e-mails with the same service via seven:
http://community.seven.com/main.php

Yes you can...!!!
electroking said:
I have two hotmail accounts that I want to sync at the same time, how do I add two at the same time, it wont allow me to do so.
Also if the above is not possible: since the hotmail account was the first one I entered, it wont allow me to delete it, I want to use the other hotmail account, but since this has been set as default, it's the only email I cannot delete from the list of emails I have added to my TP2 - So basically, how do I change default email address?
Click to expand...
Click to collapse
yes you can do it, however you would have to start from scratch...
you would have to start from scratch, by removing all email accounts from the device that are hotmail/live.com accounts...you shouldnt have to hard reset to accomplish this...
once thats accomplished, you need to set up your 1st hotmail account, but DO NOT use the windows live app to set it up. instead you need to use the "set up email" app and select "other" and follow the steps to set up your 1st account. make sure to give it a name other than hotmail.
once that is set up, then you can set up your 2nd hotmail account using the windows live app. follow the steps and you are all set
the only negative i can see is that the 1st account will not be "push email" but u can set your device to check every 5 min. the account set up through windows live can be set for push email.
hope that helps...

Im not able to set up 1 E mail
Im not getting E mail alert notifications on my Tilt2
is there a setting we need to do get it
Please Help

ilordvader said:
Im not able to set up 1 E mail
Im not getting E mail alert notifications on my Tilt2
is there a setting we need to do get it
Please Help
Click to expand...
Click to collapse
i'm using the stock tmo rom, if that makes a difference...
what you need to do is go to programs > setup email > other
that should allow you to set up your email...

How to setup 2 HOTMAIL accounts
Easy.
Start clean by deleting any mailboxes you've setup.
Once done, Start you 1st Hotmail account but instead of typing in [email protected], mis-spell it -such as [email protected].
(You bypass Windows LIVE taking over and can manually enter POP3/SMTP settings by doing this)
Follow the prompts and type the following for these settings
POP3 = pop3.live.com
SMTP = smtp.live.com
(check) Use same username/pw for sending email
Leave Advanced Server settings unchecked.
Continue the same steps for your 2nd HOTMAIL account.

googlemail

Is there anyway I can the HTC email widget to display my googlemail account as I've been trying to set it up bit without success?

I couldn't use theHTC mail widget for gmail either. I could setup hotmail no problem. Is it possible that gmail must be used through the gmail app only?

Looks like which is a shame as I prefer the HTC email layout

add account (active sync)
email address - enter your full email address (eg. [email protected])
server address "m.google.com"
domain - leave blank
username - enter your full email address (eg. [email protected])
password - your password
select SSL
hope this helps

it is possible to use the HTC widget for gmail yea.
First you have to go into gmail on your pc then settings (top right)
Then choose "Forwarding and POP/IMAP"
Then choose "Enable POP for all mail (even mail that's already been downloaded)" or "Enable POP for mail that arrives from now on" deppending on what you want.
Then hit "save changes" at the bottom of the page.
now on the desire:
put the widget down.
choose to manually enter settings.
All default settings should be fine, just enter your gmail user and pass.
Then all should be good =]

I've tried both comments above, I get to the screen asking what data I want to sync but when i click finish setup, I just get an error message saying failed to create the account, pls try again later

williap said:
I've tried both comments above, I get to the screen asking what data I want to sync but when i click finish setup, I just get an error message saying failed to create the account, pls try again later
Click to expand...
Click to collapse
You want the pop3 option on your phone, not the activesync one. Just put in your google username/password. Make sure you have a data connection to the internet (3g/wifi).

I suggest using IMAP. Add the mail widget to one of the homescreens then tap to make an account. Choose pop/IMAP and you want IMAP.
Then add in your gmail (googlemail email and password. Make sure you are connected via wifi or your mobile connection and you should be all set....

Bandare said:
I suggest using IMAP. Add the mail widget to one of the homescreens then tap to make an account. Choose pop/IMAP and you want IMAP.
Then add in your gmail (googlemail email and password. Make sure you are connected via wifi or your mobile connection and you should be all set....
Click to expand...
Click to collapse
Well, i said pop3 but yes, it's techinically the Other(pop3/imap) option. If you are setting up gmail then you don't have to choose manual, and therefore you don't actually select either pop3/imap, just enter your username and password...

Nope, neither of these work either

Try putting in "googlemail" instead of "gmail" where your email address and username goes.
That seemed to solve my problem.

I was putting googlemail but tried gmail and all working ok now so cheers

williap said:
I was putting googlemail but tried gmail and all working ok now so cheers
Click to expand...
Click to collapse
no problem. strange that some people need to use gmail and others need to use googlemail to get this to work

Gmail IMAP working like a charm for me.

Thinkin may stick to the gmail app now though as tend to get notified of new emails quicker then the HTC widget.

I have one gmail account through the gmail app and another gmail account through the HTC mail via ActiveSync. both push through as fast as each other imo.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Gmail Exchange ActiveSync - Same as IMAP?

After trying various email options with my Desire, using Exchange ActiveSync protocol between Gmail and the standard mail app seems the best of several poor options. It isn't working quite as I expected though. It seems to be similar to IMAP in the way it displays the correct emails in various folders as a copy of what's in gmail on the web. However, it only copies folder contents that I've changed by other means (PC or webmail). If I move, create or delete emails using the mail app, that isn't then reflected in my account in the web.
Is this just the way it is supposed to be or should it work the same as IMAP, and if so, why isn't it? Any suggestions appreciated.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push

abats said:
I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push
Click to expand...
Click to collapse
Thanks for replying. I'm glad it works ok for you, as it gives me some hope.
Yes I do have it set to push. I also have the domain set to Google and my username set as my email address, and SSL is on.
Are you in the UK? I am, and my email address is therefore googlemail rather than gmail, so I'm wondering if my login details should be also. I'll give that a go now and see if it makes any difference.
[Edit] I've tried changing the domain of my username to gmail instead of googlemail, but it wouldn't create the account. So I'm stuck with what else to try.

Well somehow it now works fine. The only difference is that my email address (not my username) now has the gmail domain and not googlemail. I had to re-create the account to change the settings, so either there was something wrong that resolved itself when I did that, or the difference in the email address makes a difference.
Hopefully that may help someone else.

Well now it isn't working again. Is nobody else having problems with their Desire and Google Exchange?

Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?

abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
It gave me an error when I tried to set my username to @gmail - Probably because I'm in the UK where Googlemail is used rather than gmail. Although if you wrote to me using @gmail, I'd still get it. So it's all a bit confusing. Besides, it did all work yesterday. I don't have the domain set the same as you, I just have "google" as I read elsewhere that was correct, even though that alone isn't actually a domain.
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
I'm not using a task killer by the way.

Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!

EddyOS said:
Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!
Click to expand...
Click to collapse
If you use @gmail as your username, it'll probably 'half' work. Mine is back up but it still isn't working properly. I'm not sure if it's better than using the Google mail app or not now, as I've gone between that and the mail app and K-9 so many times now, I forget what was wrong with each one. LOL. I think one of the major issues with the Gmail app is lack of copy/paste.

I rarely send email, I just have it to receive and then use my PC to get any attachments if needed...I'll stick with it for now!

I've found something similar. If I delete an e-mail on Webmail or IMAP (using Windows Live Mail) it doesn't disappear on the HTC Mail App (using Gmail Exchange ActiveSync). I have to delete it manually again. I've started a thread here:
http://forum.xda-developers.com/showthread.php?t=676890
Which is odd as both the native Gmail App and IMAP (using the same HTC Mail App) do.
Zackarydoo said:
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
Click to expand...
Click to collapse
You can, just go to "More" and then "Settings" in the HTC Mail App or click on Exchange in "Accounts and Sync". You can change it all there, except for the domain (oddly that seems to be only available when you first create the account). Which incidentally, Google say you should leave it blank:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This is the Windows Mobile instructions but Google intend you use this feature primarily on Windows Mobile handhelds.

abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
work great for me. Thanks a ton

Help w/ Exchange email...

I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
Your Microsoft Exchange Server account does not have permission to synchronize with your current settings. Contact your Exchange Server administrator.
Click to expand...
Click to collapse
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?

I was able to setup my Exchange support no sweat. This is the first android device available in the US that can handle the harsh security policies set forth by my company. Works great.
You need to make sure you have the following info:
Account name
Password
Domain
Email Address
Server <this may be your issue>
whether or not they support SSL
The server is most likely not "yourcompany.com". For example my company uses "webmail.yourcompany.com". Secondly, your account name should be the same as your email address with the "@yourcompany.com" part. Its possible for it to be different. You should be able to get the domain name from your corporate PC/Laptop. aside from that, just try with the SSL option. If that fails try it again without.

byproxy said:
I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?
Click to expand...
Click to collapse
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?

okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!

mycomputerisjunk said:
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?
Click to expand...
Click to collapse
i tried the gmail option. said the server didn't allow for pop access.

use the address you use to access webmail. usually it's
owa.company.com
webmail.company.com
mail.company.com
if they don't allow MS ActiveSync I don't know what you can do.
if POP or IMAP is not an option, and the forward is not working (most companies don't allow that as a data leakage prevention) there is little to nothing you can do.
just weird they don't allow ActiveSync. you would read emails out of the office and become more efficient. very bad business policy.

when i log into OWA... the address is:
h t t p s :// w w w .companymail.com/OWA/
(sorry for the spacing... won't let me post urls)
will that not work?

byproxy said:
okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!
Click to expand...
Click to collapse
Your Email:firstname.lastnameATcompanyDOTcom
Your Server: companymailDOTcom <-- most likely your OWA server
Yoru Domain: ab-letters <--- from ab-letters\username
Accountname: username <-- from username
password: password
That should be enough. Of coarse try the SSL option both ways.

Here.. When we deployed our exchange server this is how we setup the server.
The main 2 things you need to know is email server and active directory domain. For this example ill use:
Email Server: mail.company.com
Domain: company.com
So..
Email: [email protected]
Server: mail.company.com
Domain: company.com (in some cases, it can be left blank)
Username: myname
Password: pass
Depending on how things are configure, sometimes you may need to use company\myname as the username, but most times not.
Also, as I mentioned before.. It really depends on how things are setup. If the server admins don't allow activesync, your out of luck. Also, things like hub transport servers in the mix can effect how email is accessed as well. If your admins can't give you the info you need for this... Um, perhaps they need to find other work.

mycomputerisjunk said:
Domain: company.com (in some cases, it can be left blank)
Click to expand...
Click to collapse
By domain, it looking for your PDC (Primary Domain Controller). Not your companies URL domain unless you somehow named your internal PDC the same thing.
This would be the part that he types just before his username during his authentication sessions.
Let us know how you fair.

tried every suggestion offered here. sadly, no dice. i get the same security warning i mentioned in my first email. given that my previous BB was NOT issues by corporate yet i was able to retrieve work email fine (through BIS of course), i can only assume that they've somehow managed to set up the system so that it doesn't work with anything other than BIS or BES.
looking for any other possible solutions/alternatives. as i mentioned before, the whole forwarding thing didn't work so unless there's another way, gmail isn't even an option. any thoughts?

All out of ideas for getting email and events pushed to your phone. You can use the HTC Sync App and do it at the desktop. Also the OWA client works great in the web browser.
Lastly, you can escalate internally, but I'd recommend writing up a small business case to demonstrate the benefits before you do so. They did that in my company and that got use away from having to use Good Link.

If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Been using it on my Droid and it's stable and reliable if a bit choppy when swapping inbox folders.
Hope that helps.
Sent from my Droid using the XDA mobile application powered by Tapatalk

ya. i tried that one too just in case to i knew for certain it was on their end and not something with the phone. nice program.
sadly... no help. there's no way i'm going to convince them to do anything different than what they're doing now. when i say i work for a corporation, i mean i work for a CORPORATION. LOL. it's frikin huge with tons of employees, all over the world. that makes me a tiny little bug. LOL. when i made my call to IT they wouldn't even talk to me about anything email-cellphone related since i'm not high enough to even be considered for a corporate issued BB. LOL.
i do have one more chance. i can't remember what options are available in BIS, but my wife is going to take over my storm1 now that i have the new incredible. we're going in today to make the swap. my hope is that i can set my work email up in BIS as i did before but then auto forward it to a gmail account from within BIS. will be nice if i'm able to do this though it's still stupid that they don't let their frontline workers have access from their personal cellphones.

well, i made a bit of progress today. i still haven't connected yet, but after adding my account to BIS i was able to view the email server it uses to connect to the exchange server which is different from the one i was using before.
that said, i'm not getting that security msg i was getting before. now, though, i keep getting a message saying i can't be authenticated. i've tried lots of different options for the username to see if i could get in with no luck. any thoughts? i feel like i'm closer... but still so far away. thanks for the help!

cyberstraz said:
If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Click to expand...
Click to collapse
Personally, I like the one built in to incredible more than the touch down app. I can see it all using the HTC widgets in Sense. Its very nice.

found a work around i thought i'd share. it's not great by any means, but it lets me view work email on my phone.
i setup a seperate gmail account just for work. then in outlook on my work computer i added the gmail account as an imap. then i created a rule to copy all incoming mail to the gmail inbox folder in outlook. this then syncs (obviously) with the gmail account and i pull the gmail to the phone through the native gmail app. it requires me leaving my computer at work on 24/7 but it's the only solution i could come up with for the time being.

Can anyone confirm if the incredible deals with the issues raised in this post ? code.google.com/p/android/issues/detail?id=4475 e.g. remote wipe/Simple Pin request etc?
Thanks.