So, I have mine but its locked to T-Mobile, and would like it Unlocked. I have a RebelSim II Card, but cannot seem to get it to work, what is the best way to get it unlocked and where.
I've been looking for an unlock method too, might try htcsimunlock.com but the website hasn't been around for very long and it looks a bit shady
Try http://www.htccode.com/
Have you used it before?
Recommended on modaco.com, so would trust based on that.
Great, might give that a go, thanks
I guess there is no chance of T-Mobile themselves issuing me a code?
weirdwilli said:
Great, might give that a go, thanks
I guess there is no chance of T-Mobile themselves issuing me a code?
Click to expand...
Click to collapse
yes they would.
£15 charge. Up to 28 days for unlock code.
Need one ASAP that's the problem really, this ebay seller seems to have decent feedback
weirdwilli said:
Need one ASAP that's the problem really, this ebay seller seems to have decent feedback
Click to expand...
Click to collapse
yeah he seems to be okay.
Might be worth a punt hmmm...
Please let us know how you get along. I'll be interested in unlocking it too, once I get it that is.
I'm going to try that ebay seller too when I get mine this morning, I want to use my company o2 sim in mine which i am taking out of my iphone.
Exactly the same as what I need to do Ronny, should be getting mine before 1PM although a lot of people seem to have got theirs already so I'm starting to think that it might come on Monday
weirdwilli said:
Exactly the same as what I need to do Ronny, should be getting mine before 1PM although a lot of people seem to have got theirs already so I'm starting to think that it might come on Monday
Click to expand...
Click to collapse
Give t mobile a ring they will give you a tracking number then you will know. It should be on a pre 1pm delivery
weirdwilli said:
Exactly the same as what I need to do Ronny, should be getting mine before 1PM although a lot of people seem to have got theirs already so I'm starting to think that it might come on Monday
Click to expand...
Click to collapse
Depends on your postman mate. Get a tracker off t-mob and check RM site!
Mine has arrived, and I just paid to have it unlocked, will let you know how it goes
Let us know how it goes, can you also let us know where you got the unlock code from, thanks.
Just had this message back from seller
"Unfortunately your code could not be found however i have fully refunded you"
Hmm back to the drawing board lol
Lol just trying another one, this could become expensive hehe
ronnyuk said:
Just had this message back from seller
"Unfortunately your code could not be found however i have fully refunded you"
Hmm back to the drawing board lol
Lol just trying another one, this could become expensive hehe
Click to expand...
Click to collapse
have you tried the official tmobile website? i know its £15 but i guess its 100% working and trusted service to get ur phone unlocked
Anyone have any luck at all, seems we might have to wait, im waiting on htccode, to see if they can, just waiting on my code now.
I failed with another ebay unlocker.
I'm currently waiting on htccode.
I initially went for the automated unlock (place order, download the TotalGSM client and request a code) but it didn't work.
I talked to the guy there over their live help on the website. He said that because its a new phone, it's probably not present on the database that the software checks against.
They do have a new database though (they got it today), so they promptly refunded my original request and I had to place a new order (paypal them 25Euros and the IMEI via email) and he said it will take 1-3 days to get the unlock code emailed to me.
Really good service and communication, I just hope they can get me the code!
Related
Just thought i would post another mention for htccode.com, got my unlock code this morning and they were very informative and fast to reply via email.
25 Euros well spent considering nowhere else has them yet.
Arthur Hucksake said:
Just thought i would post another mention for htccode.com, got my unlock code this morning and they were very informative and fast to reply via email.
25 Euros well spent considering nowhere else has them yet.
Click to expand...
Click to collapse
it costs £15 at t-mobile from what i've heard
How long did the unlock code from htccode.
cez10 said:
it costs £15 at t-mobile from what i've heard
Click to expand...
Click to collapse
T-Mobile takes upto a month. HTC Code took a day.
If one needs to unlock and can't wait, it is an option, but if one needs it unlocked say in 2 months for their trip abroad, I don't see why use the services provided under this link... unless the price goes under £15...
zonkkk said:
If one needs to unlock and can't wait, it is an option, but if one needs it unlocked say in 2 months for their trip abroad, I don't see why use the services provided under this link... unless the price goes under £15...
Click to expand...
Click to collapse
thats what i meant
T-mobile response about unlocking the desire is this.
You cannot request an unlock code <subsidy pin> for the first month you own the phone, after than you can request it and it takes upto 28 days to recieve that code.
So you are looking at 2months from now for the desire.
ronnyuk said:
T-mobile response about unlocking the desire is this.
You cannot request an unlock code <subsidy pin> for the first month you own the phone, after than you can request it and it takes upto 28 days to recieve that code.
So you are looking at 2months from now for the desire.
Click to expand...
Click to collapse
Odd, the chap at t-mobile I spoke to (0845 412 5000, though I think it's just the 150 equivalent number for landlines) just ordered the code for my new Desire, to arrive via snailmail in 14-28 days. Very pleasant about it too, which hasn't always been my experience with providers and SIM-unlocks.
Edit: ...though, I was already a t-mob customer, so I wonder if they only have a months delay for new customers, so they don't get scammed by folk with fake bank/cc details.
ianjd said:
Odd, the chap at t-mobile I spoke to (0845 412 5000, though I think it's just the 150 equivalent number for landlines) just ordered the code for my new Desire, to arrive via snailmail in 14-28 days. Very pleasant about it too, which hasn't always been my experience with providers and SIM-unlocks.
Edit: ...though, I was already a t-mob customer, so I wonder if they only have a months delay for new customers, so they don't get scammed by folk with fake bank/cc details.
Click to expand...
Click to collapse
I have been a customer for 6 months, the lady told me it takes 1 month for our phones to go on the database, then I can apply for the code, anyway it's irrelevant now lol i have just gone to the above site and paid the 25 euros.
I had previously tried 2 other services and both of them said they can do it then couldnt, but these are saying they defo can do it. The other guys on ebay have both refunded my money so nothing lost there.
Unlock any HTC phone locked to any network worldwide instantly!
All phones cost €15 (20% off - normal price €18) to unlock.
Click to expand...
Click to collapse
15Euros sounds more attractive than waiting a month and paying £15
I used HTCCode last night, its 25EUR for new phones such as the Desire and I received my code today, working fine. Highly recommend them
cez10 said:
15Euros sounds more attractive than waiting a month and paying £15
Click to expand...
Click to collapse
That price doesn't include the Desire :O(
ronnyuk said:
That price doesn't include the Desire :O(
Click to expand...
Click to collapse
lol kinda sux then as it clearly says all phones cost 15, could possibly try sending them an email with the screenshot and make them give the code to you for 15
cez10 said:
lol kinda sux then as it clearly says all phones cost 15, could possibly try sending them an email with the screenshot and make them give the code to you for 15
Click to expand...
Click to collapse
No they'll refund you and ask you to pay the 25EUR.
Am actually going to do it
niraveg said:
No they'll refund you and ask you to pay the 25EUR.
Am actually going to do it
Click to expand...
Click to collapse
Can confirm i just got my unlock code nextday from this company, very good support and live chat.
ridiculous that we have to pay for something that should be free!
FWIW T-mobile delivered me a working unlock code this morning, about two weeks after I requested it.
mhewitson said:
ridiculous that we have to pay for something that should be free!
Click to expand...
Click to collapse
i agree, get a WM device
let the flaming begin ..........
We had a customer successfully unlock the HTC Desire at MobileUnlocked.co.uk today and it cost them £16.50 (approx 19 euros)
The code takes between 5 and 30 minutes, although AOL and Hotmail users should be aware that the email with the code usually goes into their spam folder.
weirdwilli said:
I used HTCCode last night, its 25EUR for new phones such as the Desire and I received my code today, working fine. Highly recommend them
Click to expand...
Click to collapse
Many others would disagree -
http://forum.xda-developers.com/showthread.php?t=673134&highlight=htccode
use these guys -
http://htcsimunlock.com/htc-desire-unlock.html
Now, I don't mean they will take your money and you wont get your code, what upsets me is, on the front of their site it says -
All phones cost €15 (20% off - normal price €18) to unlock.
Click to expand...
Click to collapse
Nothing else to say, plain and clear, they will unlock any HTC phone for €15. FALSE
If you have a Desire, you pay your €15, you try what it says and it wont work. You then get an e-mail saying 'You need to use the new database, this costs €20 more'
I have then declined this, as I have the option, I was only going to unlock it to increase the phone value, rather than I need it. I feel sorry for those really in need, you don't really have a choice at this point.
Now, it wouldn't be so bad if when I declined and asked for a refund, it was just done... but it wasn't. 24 hours later and they still have my €15.
Does no-one else see that the way they are operating is wrong?
Who can I report this to? If a shop on the High Street advertised a TV for £449 and when I got to the till they took my £449 and then told me I had to pay another £600, I say I no-longer want the TV they then wont refund me, I could go to trading standards. Who deals with online scams?
Personally, I'm disappointed MoDaCo are linked to them, I went to them because their link is up their on every forum, I assumed they were a reputable site.
I've also had a bad experience with them.
When I was unlocking my Hero their server was down originally. Got an online tech and he spoke to me for a few seconds then just ignored me. The next two days techs were all offline but then eventually the server was up, got my code and it didn't work. Logged another support call.
I actually figured out the problem myself in the end. That goodness, because my support call still hasn't been answered.
Overall very shoddy.
I thought they would be quite reputable since they are recommended on MoDaCo (site ran by the Paul, who rooted the desire).
hope you get it sorted soon!
stu
StuMcBill said:
I thought they would be quite reputable since they are recommended on MoDaCo (site ran by the Paul, who rooted the desire).
Click to expand...
Click to collapse
I know, that's what disappoints me.
Was worried about the site after I paid €15 for an unlock code that did not work, then I read their forums...
Anyway I then paid the US$35 via papal this was middle of the night in India where I think they are based. Mailed them as well and refund & working code delivered in a few hours.
Not sure they are the best at communicating but I got a working code in a few hours for £23.51 so reasonably happy with that for an unlocked and flashed Desire
yes I was also annoyed that new phones are excluded from the deal. they also only query the database with new phones once every 12 hours. though the code did work in the end!
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I bought the Desire unlocked, but I needed an unlock code for my Touch HD (which went to my GF once I received the Desire). Got it from HTCCode in a couple of hours (paid via Moneybookers, so the code is provided by email), and only paid EUR15, 'as advertised'.
What can I say, I was satisfied with their service... very quick answer considering I requested the code after their COB that day.
Yeah, you would be happy, you got the advertised price. To be honest, it's not the actual price I mind. If it just had all prices on the front page and you could look up the Desire to be €35, then it would be fine. It's that they charge you one price, then ask for over twice as much once you've already given them some.
And then, saying I will get my refund... but not giving it to me. I have started a Paypal dispute.
Have considered using their service, but will phone up t-mobile. they charge 15 pounds but the wait is slightly longer. No biggie.
have used them
hiya guys,
i have used them before to unlock my hd2. when i first registered i had the same problems as my code wasn't in the database.
i got in contact with htc code via messenger, guy sudan explained to me that they were waiting on a database update and my handset was fairly new so would have to wait a few days.
i received an email telling me that the database was up to date, then i was able to retrieve my code.
it isnt really the fault of the supplier but more a fault of htc not releasing an updated code database... the desire is a brand new phone, and imei numbers will not be in the database yet.
i would try adding the guy to messenger details are on the site, and he should be able to explain.
bear with them though as it is a good service, hes prob just waiting on the update.. and i know we are all a little impatient at times.
dan
Took 2 days for my code. keep emailing them,they do come through eventually and work OK.
lankydan84 said:
it isnt really the fault of the supplier but more a fault of htc not releasing an updated code database... the desire is a brand new phone, and imei numbers will not be in the database yet.
Click to expand...
Click to collapse
I think you're missing the point. They are misleading people by saying they unlock ANY HTC PHONE for only €15 and then bump the price up €20 more... How is it not their fault that they are misleading people?
Im sorry that u had that kind of problem. Paypal dispute should be a solution.
My experience with them was very good. Got 2 unlock codes for my Hero and HD2 in a couple of minutes, although with the Hero, I had to flash another generic rom in order to get the unlock code to work
Currently in a paypal dispute with them over this. I asked nicely for a refund and got nowhere.
And this is the other point. When you suddenly ask for more money than you said it would be, if the other party declines, be good and just give them their money back! It's amazing they get away with it tbh.
I did my research before ordering. Knew I would have to pay 25 euros after reading their forums. Got the code 24 hours after sending the money. Good service in the end. They are slow but I've heard many people in the same situation as the OP get their money back before successfully getting their code. I agree its not like a proper pro outfit but they do deliver and you need to take into account that they are based in India... One happy customer here....
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Well that'a the thing they are not stating it will cost extra if you just go off the website, which many people do especially when people seem to rate them so well on some forums
Similar story to you guys on here, paid the stated amount. did not work, to the forums and realised I had to pay more. They eventually refunded my original amount and took the new amount. Bit of drama really for something they could easily be stated correctly on their site.
the front page offer "Unlock any HTC phone [] for €15" is certainly a lie.
HTCCODE does work but better to check their forum first and as mentioned you need to pay directly to their email address using paypal for new sets like Desire.
I payed 15 Euro and then had to send another $25 which is a bit strange and leap of faith but in the end got unlock code for my HTC Desire and 15 Euro refunded. So it cost me just $25 (around £19).
Paypal told me on the phone they cannot give me a refund... but I just received an e-mail from them telling me they have overturned my claim and I have my refund!
I'm going to try HTCunlock.com for £20 instead!
Please help me with this problem, i bought 1 samsung galaxy s3 t999 of t-mobile from 1 guy on craiglist.com 3 months ago, for the 1st 3 months, the phones work fine, but just last 4 days, my phone can not call, text or internet (i used prepaid plan $50/month from t-mobile), then i called t-mobile technician support 5, 6 times, after all they said my phone locked by t-mobile, because the owner of the phone didn't pay the bills, they said my phone right now can not using anymore, except i can find the onwer, i tried some unlock code of some website on internet, but it didn't works, either, i hopfully anyone here can help me with this, thanks alot.
Odds are he bought the phone on EIP, sold it and pocketed the difference and just recently cancelled out his contract. Your best bet is probably to sell the phone on craigslist to someone not on T-Mobile. I haven't heard about any solution to this problem.
Only solution is to use it on at&t or another SIM company. Imei has been blocked out on T-Mobile network. That's what the code you bought is for. To use it with another carrier.
Sent from my SGH-T999 using Tapatalk 2
You are screwed. Buy an unlock code, unlock it and use it on AT&T or sell it to someone that can.
Sent from my SGH-T999
josh said it. close thread.
That sucks!... Where are u located??
Sorry it's locked and you won't (cant) use it on tmobile
Sent from my SGH-T999
Now im concern too because i just got a bnew T999 s3 sealed for $450 on craigslist 2 weeks ago.. I hesitated at first because it's too cheap but seller needs the money badly she says so i bite because phone is sealed with no problems..
Should i be worried? i still have the sellers email and phone number, do you think its a good idea to ask her?.. Will it also work if i go to a t-mobile store and ask them to verify the imei of my purchased phone?
Thanks all in advance for the reply..
mikeetastic said:
Now im concern too because i just got a bnew T999 s3 sealed for $450 on craigslist 2 weeks ago.. I hesitated at first because it's too cheap but seller needs the money badly she says so i bite because phone is sealed with no problems..
Should i be worried? i still have the sellers email and phone number, do you think its a good idea to ask her?.. Will it also work if i go to a t-mobile store and ask them to verify the imei of my purchased phone?
Thanks all in advance for the reply..
Click to expand...
Click to collapse
This seems to be happening more and more with new phones, and a reason that Ebay is a good option since they offer buyer (and seller) protection.
I am not saying you were scammed, but think of this:
You have the sellers temporary phone # she got from the local prepaid store, and an email she made that day? What is that going to do now? Do you know where the seller lives, or their real name? The two items you are saying you have may not be that effective to trace back to the seller.
However, I wish you the best of luck and no problems.
When will people learn.. 95% of the time Craigslist ='s bad.
Sent from my SGH-T999 using xda premium
I bought my GS3 from craigslist except it was a refurbished model. I've only had it a couple days though...
Sent from my SGH-T999 using xda premium
why does everyone worry about having a phone that is blocked ? unlock it and sell it or trade it.
kobe4rings said:
why does everyone worry about having a phone that is blocked ? unlock it and sell it or trade it.
Click to expand...
Click to collapse
Because it makes you *the seller or trader* look suspicious? I'd never buy a phone that's been blacklisted.
Sent from my SGH-T999 using xda premium
mikeetastic said:
Now im concern too because i just got a bnew T999 s3 sealed for $450 on craigslist 2 weeks ago.. I hesitated at first because it's too cheap but seller needs the money badly she says so i bite because phone is sealed with no problems..
Should i be worried? i still have the sellers email and phone number, do you think its a good idea to ask her?.. Will it also work if i go to a t-mobile store and ask them to verify the imei of my purchased phone?
Thanks all in advance for the reply..
Click to expand...
Click to collapse
pytyper483 said:
This seems to be happening more and more with new phones, and a reason that Ebay is a good option since they offer buyer (and seller) protection.
I am not saying you were scammed, but think of this:
You have the sellers temporary phone # she got from the local prepaid store, and an email she made that day? What is that going to do now? Do you know where the seller lives, or their real name? The two items you are saying you have may not be that effective to trace back to the seller..
Click to expand...
Click to collapse
Afaik eBay/paypal buyer protection covers you for 45days? But according to the OP it happen after 3 months... But yeah youre right if my seller reports that her phone got stolen or didnt pay her bill after a few days or months then im screwed???
kobe4rings said:
why does everyone worry about having a phone that is blocked ? unlock it and sell it or trade it.
Click to expand...
Click to collapse
How much is the cheapest unlock code for my device? And where to get it? I dont usually buy expensive stuff on CL but this S3 i got is a steal... I might sell it now before it gives me headache in a few months..
If you are going to spend $400-500 on a phone from Craigslist, you might as well just save up for another $100-150 to buy it a from a reputable seller. IE Ebay, Amazon...etc.
But yah, phones on Craigslist = trouble.
Sorry to hear man.. i know your pain
Unlock the phone. Tmobile will even do it for you since they don't bother looking up the status of the phone when they ask you to. This happened to me before and it sucks, but that's what happens when you don't trust your gut. =/ (even sometimes when you do you're wrong)
SO
Unlock it.
Sell it to someone who can use it on ATT.
and get yourself a replacement through a better way..
Cheapest unlock ive found is 7.99 dollars on ebay. You have to let the person access your pc via remote access and let him unlock your connected phone via usb. search ebay "t999 unlock".
babymatteo said:
If you are going to spend $400-500 on a phone from Craigslist, you might as well just save up for another $100-150 to buy it a from a reputable seller. IE Ebay, Amazon...etc.
Click to expand...
Click to collapse
i don't know about eBay since your only protected from Paypal for a few days after purchase and like the OP said it happened after 3 months.. and you cant even view the original ad/listing on eBay after 90 days..
arctic84 said:
Sorry to hear man.. i know your pain
Unlock the phone. Tmobile will even do it for you since they don't bother looking up the status of the phone when they ask you to. This happened to me before and it sucks, but that's what happens when you don't trust your gut. =/ (even sometimes when you do you're wrong)
SO
Unlock it.
Sell it to someone who can use it on ATT.
and get yourself a replacement through a better way..
Click to expand...
Click to collapse
share your story? what happen? how many days did it last from purchase till T-Mobile blocking it?
will try to call or visit the store and see what can they do about unlocking my device, still fully functional right now and hoping that my seller really needs the money that's why she sold it @$450 and doesn't do anything to her account or or report it stolen...
kobe4rings said:
Cheapest unlock ive found is 7.99 dollars on ebay. You have to let the person access your pc via remote access and let him unlock your connected phone via usb. search ebay "t999 unlock".
Click to expand...
Click to collapse
Thanks a lot.. giving the eBay seller a remote access is safe right? or maybe make a guest account to be more safer?
mikeetastic said:
i don't know about eBay since your only protected from Paypal for a few days after purchase and like the OP said it happened after 3 months.. and you cant even view the original ad/listing on eBay after 90 days..
share your story? what happen? how many days did it last from purchase till T-Mobile blocking it?
will try to call or visit the store and see what can they do about unlocking my device, still fully functional right now and hoping that my seller really needs the money that's why she sold it @$450 and doesn't do anything to her account or or report it stolen...
Thanks a lot.. giving the eBay seller a remote access is safe right? or maybe make a guest account to be more safer?
Click to expand...
Click to collapse
Not to be a debbie downer, but if you got it for $450 when they sell for more it's likely going to be blacklisted. Everyone on CL says they need money.
So is this a new thing T-Mobile is doing, or a GSIII thang. Never heard of them being able to lock a phone out of the system because of a unpaid bill, if it was reported loss or stolen maybe, never heard of this till now tho
Sent from my SGH-T999 using xda app-developers app
Hello. trying to relock bootloader to return to bestbuy and for the life of me I cannot get the phone into fastboot with adb. I have USB Debugging on, the computer authorized through the phone, but fastboot devices doesn't do anything. I can't even flash a factory image. I can even get it to show up with adb devices but that's all I can do. I have all the drivers installed and am plugging into the back of the windows 10 computer and also tried two different cables. I'm not sure what to try next. I also cannot get it to go into fastboot with power and vol+. Phone works great otherwise. Nothing wrong with it.
You're typing adb reboot-bootloader? And that doesn't do anything?
Okay I'm an idiot. That was the problem. I was typing in fastboot devices. Still weird how the factory image wouldn't send it to bootloader.
spudsmac said:
Okay I'm an idiot. That was the problem. I was typing in fastboot devices. Still weird how the factory image wouldn't send it to bootloader.
Click to expand...
Click to collapse
Are you getting a replacement or simply returning? Curious because I think I might be taking mine back. To many issues. Part of me wants to get another one but if it comes with 7.1.1 and I can't unlock bootloader I'd return for good anyways and skip this phone.
aholeinthewor1d said:
Are you getting a replacement or simply returning? Curious because I think I might be taking mine back. To many issues. Part of me wants to get another one but if it comes with 7.1.1 and I can't unlock bootloader I'd return for good anyways and skip this phone.
Click to expand...
Click to collapse
I just got a new one from best buy last week for my wife. Hers came with the October build on it.
aholeinthewor1d said:
Are you getting a replacement or simply returning? Curious because I think I might be taking mine back. To many issues. Part of me wants to get another one but if it comes with 7.1.1 and I can't unlock bootloader I'd return for good anyways and skip this phone.
Click to expand...
Click to collapse
I'm going to try to return because I don't like the locked bootloader and I also think the Pixel XL is too big. It's hard to use with one hand and I'm afraid I'm going to drop it. I'm on my Note 3 until my Pixel comes in from google, but I actually don't mind the Note 3 since the bootloader is now unlocked for Verizon. There's a lot of good roms out now. I don't know if I can step back to the Note 3 camera from the Pixel and 6P before....
toknitup420 said:
I just got a new one from best buy last week for my wife. Hers came with the October build on it.
Click to expand...
Click to collapse
Haven't returned anything to best but before what did you tell them? Did you have to show them the issue? Reason I ask is because I was in there black Friday and the 2 people in the mobile department were very rude to the point where I got in an argument with them and had to talk to the manager. I just wanna at least try getting a new one before returning for good. Was there a restocking fee or anything
aholeinthewor1d said:
Haven't returned anything to best but before what did you tell them? Did you have to show them the issue? Reason I ask is because I was in there black Friday and the 2 people in the mobile department were very rude to the point where I got in an argument with them and had to talk to the manager. I just wanna at least try getting a new one before returning for good. Was there a restocking fee or anything
Click to expand...
Click to collapse
I'm about to head there now. I'll update when I get back. I have a scuff on the phone so I hope they let me return.
spudsmac said:
I'm about to head there now. I'll update when I get back. I have a scuff on the phone so I hope they let me return.
Click to expand...
Click to collapse
Good luck! Keep me posted I'm gonna head there tomorrow. Not even sure if they have any in stock. I don't know if they are gonna make me show them the issues or tell me to call Google support first.. or if they will simply swap it out.
---------- Post added at 03:51 AM ---------- Previous post was at 03:51 AM ----------
Crap I just realized I bought mine online..
aholeinthewor1d said:
Haven't returned anything to best but before what did you tell them? Did you have to show them the issue? Reason I ask is because I was in there black Friday and the 2 people in the mobile department were very rude to the point where I got in an argument with them and had to talk to the manager. I just wanna at least try getting a new one before returning for good. Was there a restocking fee or anything
Click to expand...
Click to collapse
Hers was a new one that I ordered. But I've returned phones to them a bunch of times with no issues. I replaced my wife's old 6p twice at best buy. They just gave me a new one off the shelf both times.
They would not return it because it was outside of the 14 day return policy. Their return policy with the holiday season is ambiguous but I'm stuck with it now. Maybe I'll try to sell on swappa and get a Pixel or go back to my Note 3.
aholeinthewor1d said:
Haven't returned anything to best but before what did you tell them? Did you have to show them the issue? Reason I ask is because I was in there black Friday and the 2 people in the mobile department were very rude to the point where I got in an argument with them and had to talk to the manager. I just wanna at least try getting a new one before returning for good. Was there a restocking fee or anything
Click to expand...
Click to collapse
So I managed to return it today. I brought in the return policy from online which shows off contract phones are under the holiday return policy. There might be a $35 restocking fee though. I had someone more competent today than last night.
spudsmac said:
So I managed to return it today. I brought in the return policy from online which shows off contract phones are under the holiday return policy. There might be a $35 restocking fee though. I had someone more competent today than last night.
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I actually got really lucky yesterday. I looked online and the only best buy that had them in stock was an hour and 10 minutes away from me. I called customer service to confirm. So then I wanted to talk to someone IN the actual store before driving there and confirm the return process and also make sure it was there. Figured out that if you call your local best buys number it's nearly impossible to get someone from that actual store and not customer service. I pretended to have a question for the Geek squad and once I got them on the line asked for the mobile department.
So I talked with them and confirmed they had it..told him what was happening with mine and he said it was no problem and he will set one aside for me. He mentioned something about "processing the return" so I wanted to clarify with him what was gonna happen. Best buys $10 a month deal is different than Verizon's. I was worried that if he processed my return and did the purchase from scratch that it might somehow mess this loop hole up and I'd be stuck with Verizon's 2 year bill credits. Thankfully this guy was familiar with EXACTLY what I was talking about. He said they don't know how it is different than Verizon's deal but said he is totally aware of it. So he said he would talk with someone about the exchange process and call me back. Over an hour later I had to call them again. He told me I had two options and he said the first option is something they aren't really supposed to do. He told me they would literally just swap them out and not process any kind of return/exchange with Verizon. He said the only downside to this would be if I ever wanted to trade the phone into Verizon I wouldn't be able to because the one on my DPP would be the original IMEI not the replacements' IMEI. Second option was to process a return and set it all up from scratch. He said we would then have to call Verizon to fix the pricing and get me the $10 deal and that it most likely would be with Verizon's bill credits though.
Naturally I jumped on the first option and told him I'd be right there. Then I asked if I HAD to activate the replacement there and he said "yea that's normally how they have to do it". I then explaied to him how I can't unlock the bootloader if it installs the software update during setup so I need to take the SIM out and skip the setup so I could unlock with my computer at home. Again he knew exactly what I was taking about and said he would ask the other guy again and call me back. 10 minutes later he called back and said "yea we can do that it won't be a problem" so I told him I'd head up there right then.
So I get there and it was as simple as handing him my box (they didn't even look it in).. he did some kind of magic on his computer.. as he was doing this I opened the new one..took out the SIM and skipped through the setup..enabled developer options and turned off automatic updates.. then he gave me a receipt and that was it!
What started out as a confusing nightmare because no stores had them in stock so I was worried about a replacement shipping with the new software.. ended up working out easier and better than I could have imagined.
I got so LUCKY that I dealt with the person I did at that Best Buy becasue the people at my best buy would have been clueless and not done anything like this for me.
Phone is already unlocked and updated now
aholeinthewor1d said:
I actually got really lucky yesterday. I looked online and the only best buy that had them in stock was an hour and 10 minutes away from me. I called customer service to confirm. So then I wanted to talk to someone IN the actual store before driving there and confirm the return process and also make sure it was there. Figured out that if you call your local best buys number it's nearly impossible to get someone from that actual store and not customer service. I pretended to have a question for the Geek squad and once I got them on the line asked for the mobile department.
So I talked with them and confirmed they had it..told him what was happening with mine and he said it was no problem and he will set one aside for me. He mentioned something about "processing the return" so I wanted to clarify with him what was gonna happen. Best buys $10 a month deal is different than Verizon's. I was worried that if he processed my return and did the purchase from scratch that it might somehow mess this loop hole up and I'd be stuck with Verizon's 2 year bill credits. Thankfully this guy was familiar with EXACTLY what I was talking about. He said they don't know how it is different than Verizon's deal but said he is totally aware of it. So he said he would talk with someone about the exchange process and call me back. Over an hour later I had to call them again. He told me I had two options and he said the first option is something they aren't really supposed to do. He told me they would literally just swap them out and not process any kind of return/exchange with Verizon. He said the only downside to this would be if I ever wanted to trade the phone into Verizon I wouldn't be able to because the one on my DPP would be the original IMEI not the replacements' IMEI. Second option was to process a return and set it all up from scratch. He said we would then have to call Verizon to fix the pricing and get me the $10 deal and that it most likely would be with Verizon's bill credits though.
Naturally I jumped on the first option and told him I'd be right there. Then I asked if I HAD to activate the replacement there and he said "yea that's normally how they have to do it". I then explaied to him how I can't unlock the bootloader if it installs the software update during setup so I need to take the SIM out and skip the setup so I could unlock with my computer at home. Again he knew exactly what I was taking about and said he would ask the other guy again and call me back. 10 minutes later he called back and said "yea we can do that it won't be a problem" so I told him I'd head up there right then.
So I get there and it was as simple as handing him my box (they didn't even look it in).. he did some kind of magic on his computer.. as he was doing this I opened the new one..took out the SIM and skipped through the setup..enabled developer options and turned off automatic updates.. then he gave me a receipt and that was it!
What started out as a confusing nightmare because no stores had them in stock so I was worried about a replacement shipping with the new software.. ended up working out easier and better than I could have imagined.
I got so LUCKY that I dealt with the person I did at that Best Buy becasue the people at my best buy would have been clueless and not done anything like this for me.
Phone is already unlocked and updated now
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Click to collapse
Glad it worked out. Expecting my Google Store Pixel to come in Monday.
I switched from T-mobile to Verizon thinking that I could just continue paying the monthly installments and use it on the Verizon network. Now I am paying $30/mo for a phone that doesn't work on my network. There are a bunch of sites that claim to unlock your device but they very widely in price. Does anyone have experience using a service like this? Any suggestions on which to use?
Try to find a free method. A lot of the sites are legit, but I can not vouch for specific one?
Arealhooman said:
Try to find a free method. A lot of the sites are legit, but I can not vouch for specific one?
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I didn't come across any free options, but some were up to $120!
A lot of them overcharg. If you can pay with something like PayPal which you can request a refund for, do so.
Tale a reletivly cheap one with good reviews on a known reviewing site.
Arealhooman said:
A lot of them overcharg. If you can pay with something like PayPal which you can request a refund for, do so.
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Click to collapse
That's a good idea
Arealhooman said:
Tale a reletivly cheap one with good reviews on a known reviewing site.
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Click to collapse
That's what I had been doing, I just thought I would throw it out there on here to see if anyone had first hand exoerience
I have use SIMDoctor in the past, you can usually find a coupon code or something to get it cheaper.
I am trying to find an unlock for AT&T right now, going overseas for 6+ months and I'm not spending $1,800 for their garbage "Day Passes", and it's financed so they won't unlock it.
Unfortunately, at least for AT&T, none of these unlocking services have the unlock codes. Seems like AT&T went out of their way to make sure people can't unlock early.
Thank goodness that the U.K. banned carrier locked phones a year ago...
Mobile companies now banned from selling locked handsets
Mobile phone companies are now banned from selling customers locked handsets, under new Ofcom rules that come into force today (17 December 2021).
www.ofcom.org.uk
Such a rip-off that you cannot use your mobile on the carrier of your choice and get the best and cheapest plans.
Conzo427 said:
I switched from T-mobile to Verizon thinking that I could just continue paying the monthly installments and use it on the Verizon network. Now I am paying $30/mo for a phone that doesn't work on my network. There are a bunch of sites that claim to unlock your device but they very widely in price. Does anyone have experience using a service like this? Any suggestions on which to use?
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Click to collapse
The only option is to have the carrier unlock the phone. I was able to convince them to unlock it!
Squeaky369 said:
I have use SIMDoctor in the past, you can usually find a coupon code or something to get it cheaper.
I am trying to find an unlock for AT&T right now, going overseas for 6+ months and I'm not spending $1,800 for their garbage "Day Passes", and it's financed so they won't unlock it.
Unfortunately, at least for AT&T, none of these unlocking services have the unlock codes. Seems like AT&T went out of their way to make sure people can't
I have use SIMDoctor in the past, you can usually find a coupon code or something to get it cheaper.
I am trying to find an unlock for AT&T right now, going overseas for 6+ months and I'm not spending $1,800 for their garbage "Day Passes", and it's financed so they won't unlock it.
Unfortunately, at least for AT&T, none of these unlocking services have the unlock codes. Seems like AT&T went out of their way to make sure people can't unlock early.
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Click to collapse
That should be one of the special requests that you can get them to unlock it if the phone is paid off or not, have you tried calling and letting them know you have to leave the country for work? It's worth a shot sense it should be free
shorty9210 said:
That should be one of the special requests that you can get them to unlock it if the phone is paid off or not, have you tried calling and letting them know you have to leave the country for work? It's worth a shot sense it should be free
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Click to collapse
Yeah; They gave me two options, pay for "Day Pass" (roughly $1,800 if I stay as long as I'm scheduled) or pay off the phone ($1,600). If I pay off the phone, I was told they'd remove my trade in promotion credits (which was $1,000).
I should have known not to buy a phone from AT&T...
Squeaky369 said:
Yeah; They gave me two options, pay for "Day Pass" (roughly $1,800 if I stay as long as I'm scheduled) or pay off the phone ($1,600). If I pay off the phone, I was told they'd remove my trade in promotion credits (which was $1,000).
I should have known not to buy a phone from AT&T...
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Click to collapse
Huh strange, then I wonder what you would have to prove if you were tell them hypothetically you were get shipped out over seas in the military, or is it because it looks like they have been venturing out to other countries now with there service I suppose that could be, but as well if you wanted to you can find alot of the the software the company's use online,
https://www.google.com/urlsa=t&source=web&cd=&ved=2ahUKEwiOrL_nmf_7AhVTMUQIHXOxBtIQFnoECA0QAQ&url=https%3A%2F%2Fbestflashfile.com%2F&usg=AOvVaw0B4j1ov5QOGtKarkaHEqBr
shorty9210 said:
Huh strange, then I wonder what you would have to prove if you were tell them hypothetically you were get shipped out over seas in the military, or is it because it looks like they have been venturing out to other countries now with there service I suppose that could be, but as well if you wanted to you can find alot of the the software the company's use online,
https://www.google.com/urlsa=t&source=web&cd=&ved=2ahUKEwiOrL_nmf_7AhVTMUQIHXOxBtIQFnoECA0QAQ&url=https%3A%2F%2Fbestflashfile.com%2F&usg=AOvVaw0B4j1ov5QOGtKarkaHEqBr
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Click to collapse
If you were going for active duty, then a copy of your orders will do it. I'm just going for work, so they see me as a bucket of free money.
That Google link must not have copied/pasted right, it comes back with a 404.
Squeaky369 said:
If you were going for active duty, then a copy of your orders will do it. I'm just going for work, so they see me as a bucket of free money.
That Google link must not have copied/pasted right, it comes back with a 404.
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Click to collapse
Yea I figured they must have changed lot, and yes I'll verify it otherwise it's called best flash file
https://bestflashfile.com/ there is a app in the place store a s well
Any better unlocking service to unlock z fold 4 currently locked with Att... Please help...