Develop Bugs

B&B 4.0 Freezes at B&B 4.0 screen

I was doing something in task manager yesterday.
When i was shutting down some programs.
My MDA COMPACT III froze.
The last program i closes was device.exe
Now its hanging,
It goes through he O2 screen, the next screen stays on.
Back light keeps burning.
what am i supposed to do now?

I've had this a few times now. The latest was after I installed Opera and did a soft reset. I left the PDA for over an hour but it never came back responsive. After several soft resets I had to do a Hard Reset. (Hold down both Soft-Keys and Press the reset button in the hole on the side with the stylus). This WILL wipe all your data though.

i already left it on for 5 hours, no changes where made.
i also left it laying on my desk with the battery removed.
no changes
In bootloader it doesn't get connected to my pc, so i can't flash any rom into it

Tha said:
i already left it on for 5 hours, no changes where made.
i also left it laying on my desk with the battery removed.
no changes
In bootloader it doesn't get connected to my pc, so i can't flash any rom into it
Click to expand...
Click to collapse
Do a Hard Reset. (Hold down both Soft-Keys and Press the reset button in the hole on the side with the stylus).

when i do a hard reset, it goes into bootloader.
i press the soft-keys on side of the MDA (voice & power) put the stylus in.
it goes direct into bootloader when i pull out my stylus

Tha said:
when i do a hard reset, it goes into bootloader.
i press the soft-keys on side of the MDA (voice & power) put the stylus in.
it goes direct into bootloader when i pull out my stylus
Click to expand...
Click to collapse
that is not how a hard reset is done. dont press the buttons on the sides of the device. what you do is starting bootloader.
to do a hard reset do as described here in the wiki.

Tha said:
when i do a hard reset, it goes into bootloader.
i press the soft-keys on side of the MDA (voice & power) put the stylus in.
it goes direct into bootloader when i pull out my stylus
Click to expand...
Click to collapse
That's bootloader mode NOT a hard reset.
To perform a hard reset, press and hold two keys on FRONT of phone next to Red and Green call buttons while pressing reset button with stylus. Keep these TWO buttons held until text appears on screen asking you to "Confirm to Format". Press the GREEN call button and then sit back until the phone re-boots.
Then you have the good job of re-installing everything again.................at least the phone will now work though.

i feel freaking dumb right now....
going to feel a shamed sitting in the corner with a donkey hat on.
thanks guys, its up and running!

Same problem here have to do hard reset every couple days.Did had back-up but now that freezes also
This way it`s not for me,will go back to other ROM till this is fixed.
A pitty though

same here,
4.0 isn't finished.
very unstable imo

Tha said:
same here,
4.0 isn't finished.
very unstable imo
Click to expand...
Click to collapse
have the same problem

stucking Artemis
same Problem here with my Orbit. I had to hard-reset two times last week after installing new programms. After It ran fine for about 4 days until yesterday.
Anyway, very fine piece of Rom, even nicer when buggs fixed.

If you guys can post what you have installed, whether you have anything added in traylauncher, and if you overclock with batterystatus, that would be really helpful - It would be good to nail this problem down, as people have been having this kind of issue since v3.7, and I've yet to find anything in common.
As it stands, after I've disabled traylauncher, I've not had to hard reset for nearly a week now.

Furbious said:
If you guys can post what you have installed, whether you have anything added in traylauncher, and if you overclock with batterystatus, that would be really helpful - It would be good to nail this problem down, as people have been having this kind of issue since v3.7, and I've yet to find anything in common.
As it stands, after I've disabled traylauncher, I've not had to hard reset for nearly a week now.
Click to expand...
Click to collapse
The first time my Orbit stuck just after installing Battery-Status as first Program after installing the new Rom to my Orbit. (I did not overclock at this time!)
I do not know what was second, but my device stuck after necessary soft-reset just after installing.
I installed B&B 4 again after the second hard-reset and it worked fine with dynamic overclocking from 143 to 247 MHz for 4 - 5 days. I felt as a lucky Guy
Yesterday I had to switched off the phone (not the device). As i wanted to switch on the phone some hours later it stuck. After waiting some Minutes and nothing happened, I did a soft reset and my Orbit hung in B&B-screen. A few soft-resets later I did a hardreset to get it back to work.

For those still having trouble with freezes on soft reset - have any of you still got the 6 tab home plugin?
Gullum posted this in the Dev forum, and that could be whats causing it - I'd gone back to 5 tabs, as it'd always set the phone to vibrate with appointments.
I'd forgotten that I'd done that, and that could well be whats fixing the issue.

Hi i've already had this problem, which is well described in this thread...
http://forum.xda-developers.com/showthread.php?t=323995
Its a bug in this version of B&B 4.0
hopefully Tom will be fixing it
theres no cure for it but to do a hard reset unfortunately

Furbious said:
If you guys can post what you have installed, whether you have anything added in traylauncher, and if you overclock with batterystatus, that would be really helpful - It would be good to nail this problem down, as people have been having this kind of issue since v3.7, and I've yet to find anything in common.
As it stands, after I've disabled traylauncher, I've not had to hard reset for nearly a week now.
Click to expand...
Click to collapse
have you done any soft resets since then?
also i dont seem to find any pattern. I have tried various applications as i've mentioned in this thread http://forum.xda-developers.com/showthread.php?t=323995 , i have done with and without tray launcher the problems is still there.

I must have soft reset a dozen times since, installing new keyboards and other such software.
No problems at all.....
Have you tried installing the 5 tab home plugin which is in the main B&B v4.0 thread?

Furbious said:
I must have soft reset a dozen times since, installing new keyboards and other such software.
No problems at all.....
Have you tried installing the 5 tab home plugin which is in the main B&B v4.0 thread?
Click to expand...
Click to collapse
Hi Furbious, what is this 5 tab home plugin and how would that make any difference? if that is going to fix it, then i'll try it again. THANKS

terabaap said:
Hi i've already had this problem, which is well described in this thread...
http://forum.xda-developers.com/showthread.php?t=323995
Its a bug in this version of B&B 4.0
hopefully Tom will be fixing it
theres no cure for it but to do a hard reset unfortunately
Click to expand...
Click to collapse
Its not a v4 only issue, i had the same problem with v3.7 and that was without anything else installed, it only happens on soft reset and it appears to happen more oftern than not when there is some form of activity, ie, program closing / loading, media player running.
Just happened for first time on v4 for me yesterday, again, no additional programs installed

White screen of death

Hello everybody,
I seem to have a major problem with my XDA Orbit: Not only it shuts down with no apparent reason so that I have to reset it, but it shows sometimes the dreaded "white screen of death" - from now on "WHISOD". The screen all of the sudden slowly goes white and sometimes shows dark vertical bands. After that - if I am lucky - I can reset the device, however a couple of times I already had to hard reset end even reflash it.
I have already checked software and plugin problems and would rather say that it seems to be a hardware problem. Any ideas out there. They would be highly appreciated.
Best regards,
Smack

i had the same problem and as at now my phone is dead becuase i did not flash it with the original rom. look for the rom it came with and flash it to the phone ,like how u first got the phone or u will loos ur phone very soon

I am not at all sure if it has to do with the ROM. I have tried different ROMs to check the error but it appeared with all of them. However the next time I will try again with the latest official ROM.
Thanks for the comment and your help. BTW Did you send your Orbit in for repair?
Regards,
Smack

Hi, do you use the uspl before every new rom install? Try it.
I have the same problem, my htc3300 is almost dead I think. No way I can even turn it on, allways end in the windows screen, and it was because I didn`t use the uspl before last rom install.
Give it a try, and let us know.
See ya.

Thanks. No flashing problem. I have flashed a couple of devices (always unlocking them before ;-) )and have had no problems whatsoever.
The problem I mentioned is not connected to any earlier flashing. The device works a couple of hours perfectly. However suddenly it starts to behave like crazy.
Now to your problem: If you can get into boot loader modus you will most probably be able to unlock your item. Search for uspl and download it. Then get into boot loader mode (press voice recorder button and power button while resetting the device) and you will get a three colored screen. Then connect the USB cable. You will see "usb" in small fonts on the screen of the device. Now you can run uspl. With a little luck the device starts again. However you can flash it again with a fresh ROM the same way (after unlocking it). This may (!) work.
Regards,
Smack

Hello,
I have the same problem, I already hard reset end even reflash my p3300 many times with different ROM.
I even tried running it for some time with and without the micro SD, ending with the same result: the screen of death.
Any ideas , tips, anyone ?
Thanks,
Roundi

Ok, I tried the following: Just take the battery out for six or seven hours and insert it again. The device seems to run smoother. Will keep you posted. Tell me if it works out for you.
Regards,
Smack

Ok, just removed the battery, I will leave till tomorrow morning.
I will keep you updated.
Thanks,
Roundi.

I have same problem here - though mine is the second phone and the fifth motherboard I've had. HTC just don't seem to able to fix it. I'm now trying to get a refund.

Hi, Jem.
Yes that's something I have thought about too. Did you you use the original ROM? However right now the system seems to be more stable. I have had only one blank screen after removing the battery (and one shut down).
Regards,
Smack

I have just put in the battery and switched on the phone after almost 24h.
So far so good.... I will try to use it for a while and will let you know.
Regards,
Roundi

Had the same problem again, when using Mortplayer. I have Mortplayer installed on the SD card. Could it be that the problems arise, when there is heavy usage of the SD Card?
Any ideas are welcome.
Regards,
Smack

Again it went SOD shortly after turning it on. I didn't launch any applications.
I am stuck here.....

Device start up failed due to sudden loss of power.

I have an extra Excalibur with the official T Mobile WM6 rom that isn't working. When I turn the phone on, I get a screen with a white background, red text, and blue soft key buttons that reads:
Device start up failed dueto s
udden loss of power. Please c
lick "yes" to continue.
Note:
Do not remove battery be
fore device has been comple
tely shutdown (OFF).
Yes | No
If I press yes the phone does a power cycle and hangs at either the T Mobile splash screen or the WM6 splash screen. I've had no luck with a hard reset. Anybody familiar with this issue? It isn't a huge deal. Currently I'm using a Cavalier and I also have a working Excalibur and a working Wizard, both with 6.1 roms. However, it's be nice to get this phone working.

Only time I ever seen that error is when I ws messing with editing a ROM and must of removed a file that screwed WM up. Now since you say it's the official T-Mo ROM maybe it got currupted somehow. How I fixed it was the Hard Reset the USB way. Hold down the camera button while plugging in the USB with the cell off. It'll load the boat loader and you need to reflash with an official ROM. Now I know you said you Hard Reset, but I've seen people explain a few differents methods all being explained as Hard resetting. This method worked for me during my testing.

I'm flashing the original rom and everything seems to be working alright.
I really appreciate your help man.

Okay, I wish I had better news but I'm still running into problems. After I finished installing the rom from T-MO's website, I powered the phone on. It showed the T-Mo screen, then the WM6 Screen, then played the T-Mo animation/sound. The screen stuck here, and the phone would not power off so I removed the battery and put it back in. I then got the original error message and pressed yes, and the phone lagged at the same point again.

how long did you wait for fist boot?

rickwyatt said:
how long did you wait for fist boot?
Click to expand...
Click to collapse
Like Ricky said, how long did you wait? The first boot could take a while, the flash is going to perform a "Cold Boot Config". It take a bit longer that first time to load.

I actually got it to prompt me for cold boot config once, but after finishing the phone rebooted and hung once again.

I don't know, maybe you got a hardware problem. I'd try reflashing it again and when it boots the first time don't touch it and see what happens. If it hangs for more then say 10 mins. I'd say you might be having a hardware problem.

Hmm. I guess I most definitely have a hardware problem. An error of that sort would most likely be from a faulty motherboard, correct? I have a dash that was taken into the lake not too long ago. Everything recovered okay, other than the screen. The phone no longer turns on for a completely different reason, but I think the guts are mostly good.
Is it possible to change out motherboards? If so, is it unwise to try the motherboard that went swimming with me over the summer?

Well considering neither work, what do you have to loose? lol I say try swapping aprts and see what comes of it. I have seen cells "go swimming before and servive as long as the battery is removed right away and it's allowed to dry thoroughly. They don't opperate on much voltage so short curcuits due to water is not as bad as say a 12 volt or higher device.

Also, I forgot to mention the status on the phone. Okay, I can flash an official ROM and it will boot up and run Cold Boot Config. After that the phone will power cycle. It hangs a little bit at the T-Mo splash screen, but does eventually start. At that point it basically works flawlessly, except I cannot detect it through ActiveSync via USB.
Once the phone powers off, it will not turn back on. I don't get the original error message, just nothing happens. Only way to get the phone turned on again is to hold the camera button down while plugging in the USB cord, and start all over flashing an official ROM.

Yeah, I would say hardware failure. It's a complete new flash so it shouldn't be suffering from a software problem. Maybe the ROM Chip is damaged causing errors to the WM installation. Same thing as a bad hard drive in a computer that will currupt files and end up crashing the system.

drkfngthdragnlrd said:
Yeah, I would say hardware failure. It's a complete new flash so it shouldn't be suffering from a software problem. Maybe the ROM Chip is damaged causing errors to the WM installation. Same thing as a bad hard drive in a computer that will currupt files and end up crashing the system.
Click to expand...
Click to collapse
That's exactly what i'm thinking too, sounds like a hardware error as a flash wont solve it.

So what piece of hardware is the most likely culprit?

I never took mine apart, but I would say it's the ROM Chip which should be soldered to the motherboard. If it is replace the whole motherboard...

t mobile dash
so when holding down the camera key and plug the usb do i try to also turn it on what am i looking for and how long do i hold the keys down
thank you

this sucks, i need help

so ive been having this issue of my phone turning off randomly. ive read other posts where ppl are saying its the battery, get a new battery. i got a new battery and its still turning off. i let the phone load and stuff but the first button i hit, no matter which button, the phone just turns itself off. ive tried the rest the phone with the on button/2 soft keys. tried holding the camera button while turning the phone on and nothing seems to work.....this sucks.

.......anybody?

cory0821 said:
so ive been having this issue of my phone turning off randomly. ive read other posts where ppl are saying its the battery, get a new battery. i got a new battery and its still turning off. i let the phone load and stuff but the first button i hit, no matter which button, the phone just turns itself off. ive tried the rest the phone with the on button/2 soft keys. tried holding the camera button while turning the phone on and nothing seems to work.....this sucks.
Click to expand...
Click to collapse
Does your phone power off when connected to a charger? Sometimes a hard reset could solve the problem.

hey, thanks for responding. this is very frustrating. even with my old battery, while being plugged in, my phone was still turning off. for some reason with the new battery and phone plugged in i could actually move around on the home screen without it turning off but when i hit the start menu nothing would happen (i was trying to do a start>accessories>clear storage). and somehow i finally got the hold 2 soft keys and hit the power button to work. now im reset and all appears to be working now although im a little scared to add programs. i really appreciate the response. it gave me the encouragement to keep at it when i was about ready to give up.

cory0821 said:
hey, thanks for responding. this is very frustrating. even with my old battery, while being plugged in, my phone was still turning off. for some reason with the new battery and phone plugged in i could actually move around on the home screen without it turning off but when i hit the start menu nothing would happen (i was trying to do a start>accessories>clear storage). and somehow i finally got the hold 2 soft keys and hit the power button to work. now im reset and all appears to be working now although im a little scared to add programs. i really appreciate the response. it gave me the encouragement to keep at it when i was about ready to give up.
Click to expand...
Click to collapse
Good to hear everything working our for you. You could always try to add one program as a time to see how your phone would react to it. Yes, sometimes it takes more than one try to get your phone working right.
Again, good luck

ok, after i got everything working again i updated my tmobile rom to the latest version and of course the next day i was having the same problem. the phone just shuts off. is there something physically wrong with the phone? i cant figure this out. should i try an older rom? i dont know what to try next. any help would be appreciated.

cory0821 said:
ok, after i got everything working again i updated my tmobile rom to the latest version and of course the next day i was having the same problem. the phone just shuts off. is there something physically wrong with the phone? i cant figure this out. should i try an older rom? i dont know what to try next. any help would be appreciated.
Click to expand...
Click to collapse
Read above for the solution.
ALWAYS do a hard reset if you up- or downgrade the ROM.

just completed the hard reset with the phone plugged in, i pushed a button and it turned off....

Phone keeps turning off

Hi guys/gals.
Got a bit of a problem, and not sure whether it's the actual phone at fault, or the software...
Had the phone for about 4 months now, and have noticed this to get worse and worse... I'm pretty sure it's happened before on the stock rom, but can't remember whether it happened before I unlocked the phone to be able to install custom roms (not security/sim unlock, just a standard unlock to allow custom roms).
Anyway, this is basically how my phone's life has been: I got phone, used standard htc rom. Then, the spl unlocker came out, and I installed that about 2 weeks after it came out (waited just to check people had no probs ). Then, I installed one of the energy roms as my first rom. Installed a few other roms in between, then an updated energy rom etc. Then, I installed the official wwe 6.5 rom. Then, I went back to the energy rom. Currently, I'm using the 26th October (iirc) rom. As I said, not sure whether it happened when I had the official 6.1 rom on (spl locked), but I'm quite sure it happened while I had the official 6.5 rom on (spl unlocked). It has happened tho with all different custom rom images I've used...
Basically, what I've noticed, is that sometimes I'm replying to a text message or email, click reply, pull out keyboard, and it seems to cause the phone to power off. Pressing the power button starts it again. Sometimes, I've not been doing anything, and it's turned itself off. Sometimes, I've dropped the phone (even only a slight drop of about 1cm), and it's caused it to power off.
I've also had times where it's turned itself off, and nothing's allowed it to come back on, other than taking the battery out the back of the phone and re-adding the battery. Then, pressing the power button powers the phone on.
Is this a problem with the roms, a problem with the spl unlocker, or a problem with my phone itself? Am I best contacting htc?
Any advice welcome, as it's very annoying coming to use the phone, and finding it's turned itself off, or when I go to reply, I open the keyboard, and then have to wait for it to load up and power it on to reply!!!
Many thanks in advance

Hi.
It's very anoying for you..
I suppose you should try to (re)install the latest Hard SPL, and to install the latest Radio too. After it, make a hard reset. Next, flash with your favorite ROM And come back here to say us what happens.
See you, and good luck for these manips.

lovelldr said:
Hi guys/gals.
Basically, what I've noticed, is that sometimes I'm replying to a text message or email, click reply, pull out keyboard, and it seems to cause the phone to power off. Pressing the power button starts it again. Sometimes, I've not been doing anything, and it's turned itself off. Sometimes, I've dropped the phone (even only a slight drop of about 1cm), and it's caused it to power off.
Click to expand...
Click to collapse
I've had this same trouble. It would happen to me when I would finish typing a text message and hit the send key and slide the keyboard close at the same time. I only really noticed it when I was running the energyroms, however I can not say for sure that they are the root cause of it, as I have waited till the message was sent before closing my keyboard ever since.

Well, since I wrote this message this morning, it's happened at least twice. Both times whilst the phone has been in my pocket...
I will try installing the latest hard spl. Think the radio I have is the latest already. Will also try a different ROM just in case it is energy roms which is causing it (but am pretty sure it happened with other roms).
Thanks for those suggestions, will let you know any outcomes

try Valkyrie. ^^

Well, I went through and installed the new hardspl (altho not sure if any different to the one I had, how would I tell?!). I then installed the image from josh, which had the latest radio and rphone.dll (or whatever the file is called) matched to it. However, doesn't appear to have made any difference. Still doing it...
Does anyone else suffer much with it, and it's just a design fault? Or should I contact htc? As surely it should just turn off when in your pocket?!

No-one else? I'm just the only person. Guess I best drop htc an email then...

my att Rhodium /tilt2 does it too
Ive been dealing with this for awhile now also.... , also return my phone for new one but this one does the same thing my radio is 4.47.25.24 and i have 1.6beta rom by josh build 21882.5.073 .