Crashing to white screen - P3300, MDA Compact III General

Hi iv been searching the forums for the last week or so trying to find if anyone has fixed the white screen crash. tryed everything i can think of.
New battery still dont work
Changed rom and radio over 100 times with different cooked and original roms
the phone seems to overheat and the crashing gets worse.
Has anyone got any more knowledge of this problem please help.
Many thanks Russ

Just looked at the post bellow my new post
http://forum.xda-developers.com/showthread.php?t=599000
Seems to have the same problem, i have had the phone in the fridge for 10 - 20 min and it seems to work.
Could it be the battery being shorted by something

just dismantled my orbit, took out the internal clock battery and turned the phone on, white screen instanly no boot or anything, put it back in and the phone works for x amount of time. anyone know where i can get a new battery or whatever this cell is

Related

XDA Orbit keeps crashing

Hi, I have a problem with my XDA Orbit. It works fine for some period of time and then starts hanging up. Usually before the phone hangs, the batery status on the today screen dissapears. I have tried hard reset and different ROM instalation. After a new ROM is installed it works fine for a day or two and then starts hanging. After a soft reset works for 1-2 hours. Sometimes needs several soft recets to start. Any ideas? I was suspecting a faulty phone, but after a ROM update it works so fine!!!
P.S. I have tested several ROMs but never tried to go back to the original one.
Hi
How much memory do you have before the phone crashes.
Are you changing any of the advanced settings for the file system and glyph caches. Both of these will use up alot of memory and would causes phone chrashes similar to what you have.
have you tried Toms new oops Black v1.0 on a 4mb page pool. This alone would give you a little over 1/2 memory free and then in the advanced settings making sure that the caches are set to file as 4mb and glyph to either 16 or 32k
Cheers Dave
disem said:
Hi, I have a problem with my XDA Orbit. It works fine for some period of time and then starts hanging up. Usually before the phone hangs, the batery status on the today screen dissapears. I have tried hard reset and different ROM instalation. After a new ROM is installed it works fine for a day or two and then starts hanging. After a soft reset works for 1-2 hours. Sometimes needs several soft recets to start. Any ideas? I was suspecting a faulty phone, but after a ROM update it works so fine!!!
P.S. I have tested several ROMs but never tried to go back to the original one.
Click to expand...
Click to collapse
i found that the original rom had issue with o2's today plugin
soon as i disabled it the freezing and error messages stopped
I had the same problem with my origonal XDA, I returned it to O2 and they eventually gave me a new one, I think i killed the old one from over use haha
i had the same problems, my phone died today.
having the same problems changed rom loads of time but it will work for a while the the phone stops working followed by a white screen. i think my babe might bedead
Unfortunatelly it seems to be a hardware problem. I have tried all software reccomendations. Nothing works for more than a few hours. Then crashes again.
disem said:
Unfortunatelly it seems to be a hardware problem. I have tried all software reccomendations. Nothing works for more than a few hours. Then crashes again.
Click to expand...
Click to collapse
I thought the same...take the bugger back to where you got it from and get it replaced for a new one!
O2 did have two versions of this device, i only just noticed this but my first Orbit had a white tracker ball that glowed blue, about 3 months later i dropped it in a bath and got it replaced, only this one had a jet back tracker ball, i dont have version numbers or anything but it has changed at least once on the hardware side
you think battery status blew your processor/mainboard? you can't disable batterystatus? or put it back to original speed: 201 mhz?
what speed were you running? i'm running 247 mhz constantly.
good luck.
Orbit problems
Sounds like it could be your motherboard. I had a similar problem with my un-modded orbit where it would hang and stick sometimes as receiving a call and would constantly vibrate until I took the battery out as I couldnt turn it off it eventually died O2 repaired it under warranty. Sorry this post is a while after yours but hope its helpfull.
O2 hanging with white screen
Has any solution came up within last few days for 'O2 hanging with white screen' problem.
My phone recently started behaving like this.
Please help as phone is out of warranty now and cant claim the new set or something like that.
_
Murli

Artemis crashes - battery problem?

Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
bobybravo said:
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
Click to expand...
Click to collapse
Thx, I'll try that. However, even when the sd card is removed the crashes occur.
Just had another crash....connected via usb to my pc: after 5 secs screen faded to black. I had to soft reset. After that some 'invisible window' was blocking the start menu. Closed it (via the close button top right) and got the start menu again. Re-connected to usb and is ok until now....
I also see 173mA of drain.
I had the same problem.............and i change back to the original swedish wm6 rom and it was better for a couple of days, then got worse started to freze fade out until one day it "died" now i can only get into bootloader but cant boot any roms not the original swedish rom (wm6) or any other rom, in boot loader it only says IPL 3.13.0001 SPL 3.13.0001 no gsm or other stuff but when conected to USB it says usb, I tried the SD flash to but no good so my sugestion it that u see to that ur device is "open spl" if it take the same route that mine did.
(i change to a brand new battery when the problem where starting but taht didnt help.....)
I guess now as i understand it my only hope is to find the original shiped rom wm 5 swedish rom?! and try if that will flash onto my device.
i hope u dont get the same problem as me.
Only problems, no solutions...
Mine (p3300; Black&Blue v5) got a new Battery, new SD-Card. Did´nt help. I removed the SD, removed SIM, loaded the battery, then turned it on again and from now on it´s sometimes booting, sometimes not. If it´s booted up (after long time lying with removed battery) it doesn´t live long enough to flash it with another (old) rom.
Now it´s lying next to me, with all this expensive accesoires, doesn´t talk to me and say what the problem is. My Provider called me and asked if I want a new one.
Again HTC? I love the functions of WM...
I have the same problem with my Dopod M700 (Love)
But mine doesn't freeze it just auto soft reset itself... i don't know whats going on... somebody please help.
Changing to different ROM doesn't solve the problems... put back the original factory ROM also doesn't help.
Here still the same problem.
I've upgraded the radio to 03.21.90: now WIFI isn't working anymore and the phone still 'crashes'. I'll change it to 03.18.90 and see what happens.
I've emptied the battery several times (until bootloader switches off) and recharged with the original AC adapter. Did a hard reset on battery 100%: problem remains.
There are several threads with the same problem. I didn't find an answer, exept maybe to replace the motherboard.
I really wonder if there's anyone who knows what is causing the problem.
It could be the graphics card (screen fading) or the battery/charge chip...no idea.
I've also noticed that when a crash occurs, it often takes some time until it boots again, as if the Artemis needs to 'cool down'.
System Crash
PeteNewt said:
Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
Click to expand...
Click to collapse
I'm having exactly the same problem which happened after I upgrade from Artemis love 32 to 33.
I have tried everything mentioned here, changed th Rom 5 times, went back to the Ship Rom, but the system keep on crashing.This is the second time this is happening to my Artemis. The solution at the first time was replacing the motherboard and nothing else, as it has worked fine after that.
I posted my problem in another thread here but no solution yet. Four days back and after I got enough with it, I took my Artemis to the HTC work shop and they told me that they couldn't find the reason for the crash, and the only way to solve the problem is to replace the motherboard which will cost me too much.
Strange it happens to several phones, and more or less in the same way.
I've changed my Rom to B&B 5.0 now. Still same problem.
Wifi isn't working at all anymore: tried several radio versions, none brings back the wifi. Is this the end of my Artemis?
Me 2
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Maart84 said:
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Click to expand...
Click to collapse
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
So...installed B&B 5.0 (thx Tom ).
I did several complete 'battery charging cycles'.
I formatted my SDHC card.
It seems to me that it crashes less now (only once yesterday, not yet today).
Wifi seems to be definitly gone.
It probably isn't SW-related, but why would it crash less now than before?
I think that the most probable cause would be the chip that handles the battery status.
Let's hope that the chip somehow got resetted with the charging cycles.
No luck....it crashed all the time yesterday.
It seems that it happens more often when it is in my pocket (temperature related?).
When it lies on the cupboard it seems that it stays ok...again very strange.
Also while charging the battery status was 48%. I removed the charger and the status jumped to 100% :s.
Does anyone know how much it costs to have the MB replaced?
MDA Compact III
Hi!
I had the same promlem with my MDA Compact III!
I think it's a hardware problem. I tried so many roms, original, and cooked too... change the battery, clean the motherboard, but didn't help.
I was nervous, take out the battery for 5sec then reinstall it and took it in the refrigerator (NOT IN THE FREEZER!!!) for about 10minutes!
The result: don't crash about 1 hour!
So i took it back for 1day. And now, it works 2weeks continously, with no crash.
But unfortunately the battery (also the new one) holds the charge only 1day.
ElVikin said:
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
Click to expand...
Click to collapse
Same problem here. I called HTC, they picked up my device, replaced the inside (motherboard) I guess because my device has a different IMEI number now. Very quick service, within one week my device was at my desk again.
I had similar problems.
had my HTC repaired (new MB)
problems remained the same.
after two repairs I received a new device and even that did not solve my problems.
Up till I bought a new battery
now he is working perfect again!
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
just get a new battery and it hopefully will do...it solved my problems...first time i hat the issue....right now i'm having it again...and it seems like the battery
you say it stays like that or 2 days...try running some heavy apps like igo or something other which is memory and battery consuming..it will probably crash..if it does...i'm 95% sure it's the battery
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
velhote said:
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
Click to expand...
Click to collapse
Thanks for replying, it seems that the problem has fixed itself. i put it in the original charger for about 3 or 4 days. it still crashed a couple times just reset with the charger connected put it back. i now just disconnect it from changer (2 days) (after 3 or 4 days in the charger) without any crash. runned tomtom for couple or houres?
i also turned the phone function off and removed the simcard.
hopefully it will keep running and then i gonna try to put my simcard back in.
Thanks
Fill
-----
Ok it crashed already again

Another White Screen Problem...

So, I left my Artemis in my RAM Aqua Box waterproof phone case attached to my motorcycle while I ran into the store.
I came out, started the bike and started the ride home. That was when I noticed the white screen and my tunes had stopped playing. I've seen it happen before (while turning off the phone in camera mode, etc), but a simple soft reset always fixed it. Not this time...
For two days now I've flashed it back to factory, installed my latest ROM (twice), reconfigured all my settings, etc, only to have the phone seize up by fading to the White Screen Of Death. The only fix is to remove the battery and let it sit for a bit. I have found however I can get the phone to run longer if I put it in the freezer for 15 mins, then it runs as it should until it warms up.
Sometimes it will work for half a day, other times it will fade out even before the soft reset boots up again. It really doesn't like being plugged in to charge or sync.
Now for some more background info. It did get deathly hot in the case I have because it has a clear face, is sealed, and it was sunny. Also, I started the bike when the phone was plugged in. I've heard this is bad for the charging circuit, but I'm leaning to the overheating as being the seminal event of the start of my sorrows because I've started the bike/truck many times with the phone plugged in. Did my luck run out?
What have I done, and how do I fix it?
i have had a white screen problem on my phone to it would go like this when just left on or when wanting to flash it in boot mode i have taken both sim card and memory card out and i have found that the memory care is curupted and works fine now will have to formate the memory card in order for it to work properly in the phone again
htc artimis 02 orbit
Yes, you can remove your memory card.
Just had similar problem. Possible reason: ROM update. Possible solution - ROM changed again (different) and hard reset. Hopefully everything will be ok. Until now (9 hours) - it is!
SCREEN
Hello
sorry i speak english a little.My TC P3300 have a problem on screen.I replace the lcd screen because the old make a hole white every 5 s.With the new its the same.What happen
thanks
I have the same Problem I started getting the White screen when i try and access anything it hangs and then goes white screen I removed the sd 2gb and left the sim in and id stil did the same thing but now i put the 4gb out of my laptop and now it seems to work but i still get the power on problem sumtimes
Im running wm 6.5 Arte_WM65_23009_WWE_Fixed_IE_b1
Any sugeustions? help plz
i have same problem
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
rajeshrr said:
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
Click to expand...
Click to collapse
Did U ask the service guy abt the screen problem

My Artemis turn's off and sometimes freezes

Hi,
can anyone help me plz? My Pda sometimes freezes and sometimes turns off and i need to take of the batery to turn on again.
Sorry but i'm noob in this stuff...
regards
Mine too
Mine too, in various moments (actions). During the phone call, typing SMS, receiving SMS etc just freezes, screen goes off (actually very dark gray) and can't do anything but to take battery out and back in and restart.
It was working fine till couple of weeks ago. Then I have tried S2U2 and some keyboard prog.
I have tried with hard reset but no luck.
Any suggestion?
Thanks in advance.
P.S. just found this:
http://forum.xda-developers.com/showthread.php?t=543194
Seems to me that replacing the battery could be the answer!!!
good luck rui_gaia
Edit on Okt 30, 2009
Seems to me that new battery doesn't help. Same thing again. Ugh!
Hi
I had similar pproblems on mine and it really turned out to be the battery.
Xtremerer said:
Hi
I had similar pproblems on mine and it really turned out to be the battery.
Click to expand...
Click to collapse
Thanks Xtremerer,
Today news:
I just got my Artemis from the service and the guy told me that I had two problems:
1. Software - he just did some kind of "repair" tool for services (not flashing)
2. Hardware - problem with mini USB connector on the bottom of the phone - he said - inspect your cables, one might be bad.
(3). Battery - I gave him the phone with the original battery although i have both the new one. He told me to change the battery, this one is bad, screen flickers because of it.
I was happy for couple of hours, but, it turned out that my WiFi doesn't work anymore
Any idea?

[Q] Screen problem after charging

Hi today as usual i was playing with my phone ,battery under 15% appeared.
It was on 12% and i recharge it
After about 2 hour i came back to unplug the charger. I saw the phone is off and it did not turn on !
I take out the battery and Turn it on
But when i turned it on the screen did not showing the colors correctly it was like when you change the color depth in windows from 32bit to 256colors
And a big problem with black colors
Actually the black colors were shown in red And the at&t boot logo signs was remained in screen.
I dont know what happened and the charge level was in 60%
After about 10min the screen became better from top sides but i could feel the att logo in screen
And after 20min it was clear and every thing was ok .
It was frightening and i thought that it damaged.
did anyone had the same problem before?
What happened to this phone !?
I did restart it many time and recharge it. My nitro seems to work fine.
Is the screen damaged ?
Sent from my LG-P930
nss007 said:
Hi today as usual i was playing with my phone ,battery under 15% appeared.
It was on 12% and i recharge it
After about 2 hour i came back to unplug the charger. I saw the phone is off and it did not turn on !
I take out the battery and Turn it on
But when i turned it on the screen did not showing the colors correctly it was like when you change the color depth in windows from 32bit to 256colors
And a big problem with black colors
Actually the black colors were shown in red And the at&t boot logo signs was remained in screen.
I dont know what happened and the charge level was in 60%
After about 10min the screen became better from top sides but i could feel the att logo in screen
And after 20min it was clear and every thing was ok .
It was frightening and i thought that it damaged.
did anyone had the same problem before?
What happened to this phone !?
I did restart it many time and recharge it. My nitro seems to work fine.
Is the screen damaged ?
Sent from my LG-P930
Click to expand...
Click to collapse
I'm having the same issue and having a really hard time finding any info on it. After booting it looks "ok".. but during boot it looks as this person described it: windows in 256 colour mode.. Very strange. My phone drained down to 0% today during work, and I just tried plugging it in and turning it on.
Hopefully this goes away. Running CM10.1 RC5 with Wind 2.3 and I have flashed the new adreno drivers and changed max layers to 2 in build.prop to make camera buttons display properly.
i switched back to modded ics stock after cm10.1 had 3-4 nightlies that didn't even boot and all kinds of bugs in the last 3 weeks, i'm waiting for a stable release to come out before i switch back, i recommend switching back to stock while they deal with recent issues, that's just my opinion tho. u guys could try backing up ur cm10.1 and flashing a stock rom to see if the problem is fixed, even if u decide to switch back to cm after, it's worth a shot.
if flashing a cwm flashable stock modded rom fixes the issue you might want to consider doing a full wipe and going back to rc2 or nightly 19th-22nd of may before the issues started

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