unwanted resets - P3300, MDA Compact III General

Hi,
Mij P3300 has the strange parameter to unexpectedly do a soft reset of the device. Sometimes once, sometimes more times a day.
What to do? I already did a hard reset.
Thanks,
R.

could be a battery issue..
(lost its charge..)
buy a new battery and see if that sorts your problem..

you mentioned softreset, mine just kept turning off randomly..
(turning off - not restarting/softreset)
dont blame me if you buy a battery and its not the battery that is the problem, but that is what troubleshooting is about..
i personaly think its the battery though..

battery?
Thnx, I changed it for a better one, who worked fine on my other P3300.
No difference.

robke99 said:
Thnx, I changed it for a better one, who worked fine on my other P3300.
No difference.
Click to expand...
Click to collapse
i bought brand new battery.
left device off and charged full.
fixed problem.
try it - it might work, its only £5-ebay (spare battery if its not.lol)
or could be rom - what rom are you using?

try
Thnx,
I stuck a brand new battery in it. Now I wait and see.
Rom: Emrulez 1.8 WWE from 22.11.2009
Protocol: 4.1.13.52
Gr,
R.

...
did it work?

yes
I think so, no hard reset so far.
Thnx for your advice!
R.

...
COOL...
no problem, ask for help and you will recieve.lol
i had the same problem back when i had stock rom

?
One reset since then.

Related

Has anyone seen such an issue (w/ radio) ?

Hello,
I've been a BlueAngel (SX66-Cingular Variant) user since a long time. It'd been working great. I re-flashed the original rom several times with the new BA updates/ roms from XDA's Ftp site and they all worked like charm.
ISSUE:
--------
Lately (since a month), I am experiencing some issues with it. It seems to be always searching for Network/ Service, all the time. An ongoing call will get disconnected. And very frequently i'll see a NO SERVICE notification. The NETWORK INDICATOR in the task bar will go to a High Strength and then Searching status. It is usually taking more than 30 mins to search the operator for me to make/ recieve any call. People trying to reach me inform me that my phone is Not Reacheable.
I've reflashed it to different BA ROM combinations but it didn't help.
I dont want to assume that it is a Hardware failure as i didnt do anything which can cause a damage to the instrument.
>>>>>>>>>>>>
What all can i try? What is the BEST SUITED ROM for this Device?
<<<<<<<<<<<<<
>>>>> ONE MORE QUERY :-
My Blueangel Back Cover Shows that this device is PH20B, but the ROM indicates that it is a PH20B1 Device. (This device is actually without a camera) Why do i see a difference here?
>>> USERS in INDIA or NCR Region: Is there any authorised/ recommended place i can get this device serviced?
Any help or suggestion is very much appreciated. Thank you all in advance.
- Harry
Sx66 is now Dead
Desperate to fix this problem, i pulled the battery to power drain the BlueAngel. I even went a step ahead and shorted all the power connectors (which connect to battery) of the device with help of a metal needle. I placed the battery back and now the set is dead!!
I just can't believe this. How can i get this device powered on now??
Thank you all for help in advance!
-Harry
cryptocoder said:
Desperate to fix this problem, i pulled the battery to power drain the BlueAngel. I even went a step ahead and shorted all the power connectors (which connect to battery) of the device with help of a metal needle. I placed the battery back and now the set is dead!!
I just can't believe this. How can i get this device powered on now??
Thank you all for help in advance!
-Harry
Click to expand...
Click to collapse
you screwed the battery buy a new one
xplode said:
you screwed the battery buy a new one
Click to expand...
Click to collapse
Really? How? I only Shorted the power connectors on the device (with the battery out!) and not the battery!!!
Really? How? I only Shorted the power connectors on the device (with the battery out!) and not the battery!!!
Click to expand...
Click to collapse
How shorted? Why did u do that? To fix Radio problems? U probably did a shortcut and you fried something in Phone...
soul_train said:
How shorted? Why did u do that? To fix Radio problems? U probably did a shortcut and you fried something in Phone...
Click to expand...
Click to collapse
This problem is resolved. I power drained the device and it is working again.
Can anyone please help me on the issue with radio?? Any help/ suggestion is greatly appreciated!
Thanks!
Harry
glad to hear that, try radio upgrade only, try radio version 1.13.1 from the ftp
Any other suggestion please......
Thanks Xplod! I have installed Radio 1.13.10 with 1.42 (T-Mob/NL), but this issue still persists. This device has become more slower and lazy in the past few months.
I am still mad at the phone function of this device. Once half of the battery is consumed, It wont even allow me to make/ recieve any call.
Someone on this forum please help. Is there any New ROM update from Siemens (>1.33 Rom) please?
Also friends, how is the stability of WM 2k5 on this device? Would you recommend installing it just to see if it fixes this issue?
One Last Question: What is the BEST ROM combination for this device? Also any customized Ext ROM with all the patches/ fixes included. Links to the location are greatly appreciated.
Thank you all again for your time and help!
-Harry

Freezing problem

I have a problem with my Artemis. I'll try to decribe the problem and if anyone can help me i will be thankful.
When is Power on it works few minutes than it freeze and screen desapears. After that I try to power but it doesnt work. It needs time to accept the Power comand and I don't know where problem is... (i thing that it's about temperature but i'm not sure)
I tryed to flash with later software and win mobile 5 but the same thing happens.
Any help?
Please specify which applications you have installed and eventually which ROM.
I strongly recommand you to flash your device with latest ROMs like Black and Blue one or others (see the Windows mobile 6 section of Artemis)...
A hard reset would solve your problem anyhow I suppose.
Are you overclocking your CPU with some software? like BatteryStatus for example?
Please let us know...
Gues i fixed the problem
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
rrezarthajrizi said:
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
Click to expand...
Click to collapse
can you please put that tuturial in this post????
thanks
jayss said:
can you please put that tuturial in this post????
thanks
Click to expand...
Click to collapse
Wiki is your friend....
http://wiki.xda-developers.com/index.php?pagename=Artemis_Disassemble
I had the same problem with mine....
The phone is fecked take it back to the makers and get a replacement..
I had the exact same problem with my P3300. It's a malfunction in the Motherboard. I've called the dutch helpdesk and because a hard reset didn't do much good the PDA was picked up later that day to be sent to Eurotwice, the repair station in Belgium. I got my phone back 2 weeks later, I started it and it froze again! So I immediatly called HTC Netherlands and again, the P3300 was picked up by UPS that afternoon. The second time I wrote a letter to the repair station and sent it with my phone. In another topic on another website I read that some other phone with the same problem had been fixed by replacing the motherboard. I got my phone back today and it works great! It hasn't crashed today, and I have confidence it won't in the future. So my tip to you and anyone who experiences this problem: Call the HTC helpdesk in your country and ask them to sent your PDA to a repair station. It might take a while but they fix it well! By the way, you have 2 years full garantee so it didn't cost me anything! Great service from HTC!
Had the same problem.
Power was on, then de screen went black and stayed black even after pushing the right upper side button. Had about 4.90mb free storage memory on the phone and 200mb on my card left.
Soft reset didn't work but a hard reset did!
I have the same problem for the last week
I tried to change Roms to original and back to manila, the same problem.
the artemis freeze suddenly without ant reason. after calls, before calls..
it's not wake up and it's show a blank screen. after few soft reset and battery replacement is wake up and work fine till the next time.
for now , I'm work with doppod original rom wm5 but no WIFI.
I think it started last week when I installs "B&B 5.0 love" rom, before that It work fine with pdviet manila2D.
problem upgrade my rom
I'm now have a O2 UK roms on my device.
I try update it to Touch 4.02, with the UPSL but it no working.
the bar with percents jump from 0% to 100% in sec. and I still having the same rom.
I read the uspl guide.
can yo uhelp me ?

Artemis crashes - battery problem?

Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
bobybravo said:
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
Click to expand...
Click to collapse
Thx, I'll try that. However, even when the sd card is removed the crashes occur.
Just had another crash....connected via usb to my pc: after 5 secs screen faded to black. I had to soft reset. After that some 'invisible window' was blocking the start menu. Closed it (via the close button top right) and got the start menu again. Re-connected to usb and is ok until now....
I also see 173mA of drain.
I had the same problem.............and i change back to the original swedish wm6 rom and it was better for a couple of days, then got worse started to freze fade out until one day it "died" now i can only get into bootloader but cant boot any roms not the original swedish rom (wm6) or any other rom, in boot loader it only says IPL 3.13.0001 SPL 3.13.0001 no gsm or other stuff but when conected to USB it says usb, I tried the SD flash to but no good so my sugestion it that u see to that ur device is "open spl" if it take the same route that mine did.
(i change to a brand new battery when the problem where starting but taht didnt help.....)
I guess now as i understand it my only hope is to find the original shiped rom wm 5 swedish rom?! and try if that will flash onto my device.
i hope u dont get the same problem as me.
Only problems, no solutions...
Mine (p3300; Black&Blue v5) got a new Battery, new SD-Card. Did´nt help. I removed the SD, removed SIM, loaded the battery, then turned it on again and from now on it´s sometimes booting, sometimes not. If it´s booted up (after long time lying with removed battery) it doesn´t live long enough to flash it with another (old) rom.
Now it´s lying next to me, with all this expensive accesoires, doesn´t talk to me and say what the problem is. My Provider called me and asked if I want a new one.
Again HTC? I love the functions of WM...
I have the same problem with my Dopod M700 (Love)
But mine doesn't freeze it just auto soft reset itself... i don't know whats going on... somebody please help.
Changing to different ROM doesn't solve the problems... put back the original factory ROM also doesn't help.
Here still the same problem.
I've upgraded the radio to 03.21.90: now WIFI isn't working anymore and the phone still 'crashes'. I'll change it to 03.18.90 and see what happens.
I've emptied the battery several times (until bootloader switches off) and recharged with the original AC adapter. Did a hard reset on battery 100%: problem remains.
There are several threads with the same problem. I didn't find an answer, exept maybe to replace the motherboard.
I really wonder if there's anyone who knows what is causing the problem.
It could be the graphics card (screen fading) or the battery/charge chip...no idea.
I've also noticed that when a crash occurs, it often takes some time until it boots again, as if the Artemis needs to 'cool down'.
System Crash
PeteNewt said:
Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
Click to expand...
Click to collapse
I'm having exactly the same problem which happened after I upgrade from Artemis love 32 to 33.
I have tried everything mentioned here, changed th Rom 5 times, went back to the Ship Rom, but the system keep on crashing.This is the second time this is happening to my Artemis. The solution at the first time was replacing the motherboard and nothing else, as it has worked fine after that.
I posted my problem in another thread here but no solution yet. Four days back and after I got enough with it, I took my Artemis to the HTC work shop and they told me that they couldn't find the reason for the crash, and the only way to solve the problem is to replace the motherboard which will cost me too much.
Strange it happens to several phones, and more or less in the same way.
I've changed my Rom to B&B 5.0 now. Still same problem.
Wifi isn't working at all anymore: tried several radio versions, none brings back the wifi. Is this the end of my Artemis?
Me 2
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Maart84 said:
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Click to expand...
Click to collapse
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
So...installed B&B 5.0 (thx Tom ).
I did several complete 'battery charging cycles'.
I formatted my SDHC card.
It seems to me that it crashes less now (only once yesterday, not yet today).
Wifi seems to be definitly gone.
It probably isn't SW-related, but why would it crash less now than before?
I think that the most probable cause would be the chip that handles the battery status.
Let's hope that the chip somehow got resetted with the charging cycles.
No luck....it crashed all the time yesterday.
It seems that it happens more often when it is in my pocket (temperature related?).
When it lies on the cupboard it seems that it stays ok...again very strange.
Also while charging the battery status was 48%. I removed the charger and the status jumped to 100% :s.
Does anyone know how much it costs to have the MB replaced?
MDA Compact III
Hi!
I had the same promlem with my MDA Compact III!
I think it's a hardware problem. I tried so many roms, original, and cooked too... change the battery, clean the motherboard, but didn't help.
I was nervous, take out the battery for 5sec then reinstall it and took it in the refrigerator (NOT IN THE FREEZER!!!) for about 10minutes!
The result: don't crash about 1 hour!
So i took it back for 1day. And now, it works 2weeks continously, with no crash.
But unfortunately the battery (also the new one) holds the charge only 1day.
ElVikin said:
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
Click to expand...
Click to collapse
Same problem here. I called HTC, they picked up my device, replaced the inside (motherboard) I guess because my device has a different IMEI number now. Very quick service, within one week my device was at my desk again.
I had similar problems.
had my HTC repaired (new MB)
problems remained the same.
after two repairs I received a new device and even that did not solve my problems.
Up till I bought a new battery
now he is working perfect again!
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
just get a new battery and it hopefully will do...it solved my problems...first time i hat the issue....right now i'm having it again...and it seems like the battery
you say it stays like that or 2 days...try running some heavy apps like igo or something other which is memory and battery consuming..it will probably crash..if it does...i'm 95% sure it's the battery
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
velhote said:
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
Click to expand...
Click to collapse
Thanks for replying, it seems that the problem has fixed itself. i put it in the original charger for about 3 or 4 days. it still crashed a couple times just reset with the charger connected put it back. i now just disconnect it from changer (2 days) (after 3 or 4 days in the charger) without any crash. runned tomtom for couple or houres?
i also turned the phone function off and removed the simcard.
hopefully it will keep running and then i gonna try to put my simcard back in.
Thanks
Fill
-----
Ok it crashed already again

Artemis Dead But sometime works...?

Hi...
My Artemis had a problem that goes off often automatically..But from y"day its DEAD but its getting on when I remove the battery and keep it without it for 2hours.. but it crashes soon after its getting on.. i checked for button struck's but its ok..
Tell me what would be the problem ?
I have the same problem...
How old is the phone the battery could be past it. Maybe a hard reset will help, you will lose everything stored on your handset though!!!Have installed any software recently?
Me too!!!!
My Artemis did it from one day to another!!!

Constantly rebooting

Okay I'm having a problem with my TP2.
I've had it about 6 months now and had no problems until now. Earlier my battery died and now when I turn it on (after it being plugged it) It says Touch Pro 2 then just reboots. Does anyone have any idea whats wrong with it? I've tried taking out the battery leaving it a while and putting it back and i've tried taking out the memory card. Still nothing? Any ideas please?!
Thanks, Chris
ChrissehB said:
Okay I'm having a problem with my TP2.
I've had it about 6 months now and had no problems until now. Earlier my battery died and now when I turn it on (after it being plugged it) It says Touch Pro 2 then just reboots. Does anyone have any idea whats wrong with it? I've tried taking out the battery leaving it a while and putting it back and i've tried taking out the memory card. Still nothing? Any ideas please?!
Thanks, Chris
Click to expand...
Click to collapse
Have you tried to Hard Reset?
How do I do that? Sorry it's my first HTC phone and I have no idea?
ChrissehB said:
How do I do that? Sorry it's my first HTC phone and I have no idea?
Click to expand...
Click to collapse
While Powered off Hold Down the send, end and power button for about three seconds....Push volume up and it will restore to factory. You will lose all info.
I just tried that, it flashed on the screen with 3 colours and then it rebooted. :S Is my battery fried or something?
Thanks for the help
ChrissehB said:
I just tried that, it flashed on the screen with 3 colours and then it rebooted. :S Is my battery fried or something?
Thanks for the help
Click to expand...
Click to collapse
Make sure its charged and try again. after you hold down the keys it will propt you to push volume up to reboot. If it just keeps dying for no reason your battery could be shot, but could be a issue with the phone itself.
Okay thanks
I just tested something... When I've been testing this it has been plugged in. When I unplug it, it wont turn on at all, this is giving me the idea of a dead battery? Should I buy a new one? And whats the best battery to buy because I've looked and theres all these differen mAh ones?
Thanks
Have to found a solution/cause to your problem. My tp2 is constantly rebooting since morning. It wont event do a hard reset.
I had this issue (continuously rebooting) this weekend. I couldn't even get it to hard reset. Had to pull the battery out just so it wouldn't drain. I finally called Verizon for assistance. We did finally get it to hard reset (as described in previous post). They advised that if it happens again to call back and they'll replace it. Still don't know what caused it, and I'm ganna cry if I have to hard reset again! I suggest you call your carrier. If you're battery is already fried, they should replace it (after only 6 months).
I've had my TP2 (Rhod500 running Windows 6.5) for about four months. I've had intermittent issues with it restarting randomly, freezing, etc., but this was my first major issue. I really dislike this phone!

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