Pro 2 wobbly screen... - Touch Pro2, Tilt 2 Windows Mobile General

Hello,
i bought myself a Pro 2 about 2 months ago. I'm very happy with the phone, but I noticed the upper part of the phone is quite wobbly. When I press the screen I can feel the whole upper part move down. It's only about 1 or 2 mm, but it's quite an unpleasant feeling. In the upper right corner of the screen (where the VGA camera is located) I can feel and hear a little click when I press the screen in that corner. The strange thing is, my dad bought the same phone last week, and his Pro 2 feels a lot more tight! So my question is, does anybody have the same problem, or should I send it back to HTC?
I already contacted HTC by mail, and they said I had to call to make an arrangement. Has HTC got a good service reputation? Or is there a chance I get a worse phone than I have now...?
grtz

Yep, "some" people have the same issue.

Related

Touch Pro 2 creaks when pressing down near the end call button

Hey guys, my T-mobile Touch Pro 2 creaks whenever I press down on the bottom corner with the end call button. Even when I slide the screen out and squeeze that corner it makes the noise. Does anyone know how to fix this?
I don't think you can expect anyone to respond with a fix such as a registry edit for your problem. Best to return it for an exchange if possible.
mine does the same, i always assumed it was just the nature of the hardware..
I noticed this on my brothers tmobile touch pro 2. And his is less than 20 days old.
But my tmobile touch pro 2 does not do this.
When I was checking his it did the cracking noise and did not feel correct.
Are you going to return yours and how long does it typically take to process an exchange. Can I just walk into a tmoible store to do it?
mine does too. its more of a feel than a sound. it doesnt appear to be hurting anything.
Mine too. Hadn't really considered it as a reason for repair until now
That sound comes from your battery cover. I have the same problem with mine as well. It's because the battery cover is not sitting plush against the innards of the phone.
Simple fix.
1) Cut a piece of paper about 4 inches long and 3/4 of an inch wide.
2) Make 2 folds... one from the left and one from the right
3) Place it on the battery and put the battery cover back on. Make sure you place it exactly as shown in the picture to avoid breaking any of the plastic locking extensions!
Problem Solved!
Pictures Here
Mine did the same (1 month old) , however with time the sound disappeared, if you try and slide the keyboard and hold the lower right corner of the screen then squeeze gently with both fingers you will hear the sound..... not sure if its considered a faulty thing, but I am fine with it...

Screen glass coming off?

I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus
b1ck132 said:
I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Can you get a picture?
Well I tried but its quite hard.
The glass is supposed to be onside the chassis and well it is for the 70% of the phone.
But half of the right side and especially the right top corner, you can feel it is off by a bit, and when you press slightly it goes in where its supposed to but doesnt stay there.
It is as if the adhesive of the glass isnt holding on the corner any more.
Sent from my Galaxy Nexus
b1ck132 said:
Well I tried but its quite hard.
The glass is supposed to be onside the chassis and well it is for the 70% of the phone.
But half of the right side and especially the right top corner, you can feel it is off by a bit, and when you press slightly it goes in where its supposed to but doesnt stay there.
It is as if the adhesive of the glass isnt holding on the corner any more.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.
jd1001 said:
I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.
Click to expand...
Click to collapse
This^^^
Take it back and get new phone.
jd1001 said:
I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.
Click to expand...
Click to collapse
Here's your sign
TNS201 said:
This^^^
Take it back and get new phone.
Click to expand...
Click to collapse
This.
Who started THIS vile trend of replying with "This." Is it cool or something? I dunno, just figured I'd try it out. Will report back on my findings.
Been more than a month that i bought it.
And can't demand an exchange, got a friend buy it in UK and bring it over here. No way to take it back to UK for a while.
Was just wondering if it happened to someone else, or if someone had any recommendations about what ppssibly could cause this or how i could possibly fix it.
It's been perfectly normal for weeks ;(
Sent from my Galaxy Nexus
b1ck132 said:
Been more than a month that i bought it.
And can't demand an exchange, got a friend buy it in UK and bring it over here. No way to take it back to UK for a while.
Was just wondering if it happened to someone else, or if someone had any recommendations about what ppssibly could cause this or how i could possibly fix it.
It's been perfectly normal for weeks ;(
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Are you positive it didn't get exposure to excessive pressure? That is the only logical way the glass would start to "pop" out! It's a strange one, never heard anything on these forums that is similar.
Yeah I am pretty positive, I baby my phones, my nexus one is still without a scratch.
That is why I felt the need to create a topic, since I never heard of something similar on any of the phones I owned/followed.
Sent from my Galaxy Nexus
the bottom left of my phone started making a weird clicking noise every time I squeezed it, then I looked at it and the glass was coming off just a tad, I went back to the store and 5 of them that came out were doing the same thing, try your self, squeeze the bottom left of your phone.
b1ck132 said:
I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
was your GN made it china by any chance?
It should have a 1 year warranty against manufacturing defect. If there are no marks on it from a drop, they should replace that no questions asked. If the retailer wont take it, call Samsung.
Are you sure you don't mean the bottom right?
That corner actually is a tad higher than the other corners.
Nope my issue is on top left.
The international warranty doesnt include exchanges. If there is a manufacturing defect then the device should be sent to the country that it is bought in.
At least that is what the warranty card in tge box says.
Sent from my Galaxy Nexus
Hi,
I had similar issue but located in the bottom-right corner of the phone. What I did was a bit risky but I just pressed the glass into the chassis a few times and it went in place. After this it looked perfect. Of course I can't guarantee the result, this is how I made it, of course this is not a professional way to repair things like that .
This is another time I have to write that something wrong is happening with Samsung's quality control. Quantity over quality, definitely. This is not an isolated case, I have read other posts where people were complaining about this, out-of-center camera sensor placement, clicks from the speaker, bad screen etc, not to mention the famous volume rocker bug. When you buy a phone for $700 you at least demand no obvious, visible defects.
I'm also having this issue on my phone, except that the screen is coming off on the left bottom part of the phone.
This was a replacement phone for the first one that was exchanged as DOA because of screen discoloration.
Went to the shop today and the sales rep was giving me attitude ("are you sure it isn't supposed to be like that?") and told me to return on Monday when the manager was there. Have to say I'm not really feeling the charm of Nexus at this point anymore. The iPhone might be fragile and limited, but at least the production quality is top notch...
Cmmts said:
I'm also having this issue on my phone, except that the screen is coming off on the left bottom part of the phone.
This was a replacement phone for the first one that was exchanged as DOA because of screen discoloration.
Went to the shop today and the sales rep was giving me attitude ("are you sure it isn't supposed to be like that?") and told me to return on Monday when the manager was there. Have to say I'm not really feeling the charm of Nexus at this point anymore. The iPhone might be fragile and limited, but at least the production quality is top notch...
Click to expand...
Click to collapse
Have you ever gone to any iphone forums and read problems iphone users have with hardware or software? Stuff happens with anything electronic that is mass produced. Every now and then you will have something that is not like it should be.
Let's not turn this into an iPhone vs Android battle =p
Each phone is graeat, for the ones that love them, each have flaws each have great parts.
Anyways, it appears that this is not an uncommon problem, and I think it is unlikely it will be causing much of a problem in the long term.
I'm pretty positive that the problem is caused by the adhesive holding the glass, not powerful enough, or not put enough at certain areas to hold on to it after a while.
It's not like, it's making the phone unfunctional or anything. I was wondering if it was only me having the problem, and appears not.
This is the 3rd Nexus phone Google had a say in, and all 3 had huge flaws somehow, which is tragic. Maybe G, should be more careful with choosing it's partners =)
wonshikee said:
Are you sure you don't mean the bottom right?
That corner actually is a tad higher than the other corners.
Click to expand...
Click to collapse
Is that how its supposed to be ? My bottom right corner is higher than the benzel, all other corners are a hair below(if looking at in portrait). Being 4 days old planning on going to store to get replacement, seems this would affect a screen protector that i havent installed yet..

[Q] Should I return my handset?

Ok so these are the symptoms my phone has:
1. Very small in perfection in the polycarbonate on the back right hand side. Looks like a small hairline crack but it's not a crack its smooth. Doesnt really bother me but I do know it's there...
2. Small mark under the screen, only visable on dark backgrounds or when looking at a black image. Not sure if it's one of these "yellow spots" people have mentioned but so far after 5 days it's still there.
3. Fruit Ninja lags a lot. Other tegra games seem so so but the screen gets very hot and also the spot under the camera ring.
4. If I tilt the phone slightly to the right for example in this forum I can see small pattern (slantered) on the screen.
5. When using the keyboard in landscape mode the predictive text bar moves about.
6. Some times when I press the power button to switch the screen off it comes back on as if its stuck slightly.
7. Some other small software glitches.
Would you ask for a replacement given these items?
Yes, you should bring it back for a replacement.
The crack and the mark under the screen is worth replacing it, you've spent money on a product that isn't as good as they clamed, so a broken phone.
I'm taking mine back tomorrow.. damn yellow spots
i returned mine for the yellow spot issue the day after i got it, got an exchange for another, couldn't be happier, with the lag and such its all just software and its kinda what you'd expect getting the new device at release, wait for some patches and see how it goes, but id exchange for the yellow spot issue anyday
Yes do it but just have to hope the replacement doesn't have any issues itself.
Sent from my HTC One X using Tapatalk

home button defect? need advice..

Couple questions. Can anyone move their home button at all vertically? Mine does slightly only on the left side. Also if I just barely push/click it on the very right corner of the button I can make it click without a response however if I push it with normal force on the right it responds like normal. I can't do this on the very left side/corner. That side is very sensitive and if I barely touch it it responds. The feel/sound is a little different when I push the right side too. It's definitely a tighter fit on that side.
I'm wondering if I should go through the hassle of trying to get a replacement because of this. My s6 had a bad wobbly loose home button and it was annoying. I ordered my phone through Verizon customer service through an upgrade. If I want them to send me a new one they have to charge me $200 again and then when I send one back I have to wait 10 days for a refund.. And the closest Verizon store is almost 2 hours away
I'm also hesitant to swap bcuz first charge on this one and I'm already getting over 6 hours on screen time and I haven't even disabled any bloatedware yet. It however does have the gap/light leak all around but apparently majority of them have that. Advice? What would you do in my position? Thanks guys... Wish I could just get a perfect device for once.
Maybe you're over thinking it lol mine sometimes clicks, sometimes doesn't, but never bothers me. But to answer your question on the vertical movement..the whole button has a slight vertical movement for me when I try and rock it lightly.
koppee1 said:
Maybe you're over thinking it lol mine sometimes clicks, sometimes doesn't, but never bothers me. But to answer your question on the vertical movement..the whole button has a slight vertical movement for me when I try and rock it lightly.
Click to expand...
Click to collapse
I think so too bro. I'm having Verizon mail me another one though and then I'll compare and pick. Had to drop another 200 bucks to get them to send another one lmao will refund though when they get one back...
It's very rare you find a galaxy phone with a perfect home button...
My recalled note was completely perfect, but the home-button on my new note often clips the glass on the left side. It's pretty annoying but I'm not sure if it's anything to return it for. The screen protector was also applied badly, completely unaligned and bubbly - seams quality went down after the recall.
Seems like every Galaxy device on this forum has a person who overly analyzes the behavior and mechanical characteristics of the home button....smh
Sent from my SM-N930T using Tapatalk

Not sure what to do at this point. Thoughts?

Okay so Verizon granted me an early upgrade for the note 7. I had to send them my s6 and spent $180. The first note 7 that I had shipped to me had an annoying home button that wouldn't register clicks on the right side. I noticed this the first day I got the phone and called them. They told me I would have to spend $180 again for them to send me another new note 7 and it'd be refunded to me when they recieved one of the note 7's back. I wasn't too thrilled about this however I did it anyway.
I've now had the new note 7 since the 24th(i think) and I believe my 14 days is up. Today I noticed that I can make my home button wiggle very slightly vertically on the left side, middle, and right side. The left side being slightly easier. I'm guessing it's because there is a very slight gap between the top of the home button and the glass. I can actually make it slightly crooked by either pushing up the right or left side however when I push the middle of the home button down or up everything is lined up perfectly with the gap being the same size across the top.
I don't know if this is a problem or if my ocd is getting the better of me. Other than this the phone is perfect and the home button registers clicks perfectly even if I barely push the very right or left corner. If I do decide I want to swap, I guess I can't get them to send me a new one anymore and I'd have to do a warranty replacement or something? I'm just not sure it's worth it. I really don't want to have to go through the stress of getting another new replacement worried about some other flaw. I might be ultra sensitive to home button issues because my s6 had the most wobbly piece of crap button ever.
Anyways.... Let me know what you guys think of my situation... I appreciate it.

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