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Hey guys, my T-mobile Touch Pro 2 creaks whenever I press down on the bottom corner with the end call button. Even when I slide the screen out and squeeze that corner it makes the noise. Does anyone know how to fix this?
I don't think you can expect anyone to respond with a fix such as a registry edit for your problem. Best to return it for an exchange if possible.
mine does the same, i always assumed it was just the nature of the hardware..
I noticed this on my brothers tmobile touch pro 2. And his is less than 20 days old.
But my tmobile touch pro 2 does not do this.
When I was checking his it did the cracking noise and did not feel correct.
Are you going to return yours and how long does it typically take to process an exchange. Can I just walk into a tmoible store to do it?
mine does too. its more of a feel than a sound. it doesnt appear to be hurting anything.
Mine too. Hadn't really considered it as a reason for repair until now
That sound comes from your battery cover. I have the same problem with mine as well. It's because the battery cover is not sitting plush against the innards of the phone.
Simple fix.
1) Cut a piece of paper about 4 inches long and 3/4 of an inch wide.
2) Make 2 folds... one from the left and one from the right
3) Place it on the battery and put the battery cover back on. Make sure you place it exactly as shown in the picture to avoid breaking any of the plastic locking extensions!
Problem Solved!
Pictures Here
Mine did the same (1 month old) , however with time the sound disappeared, if you try and slide the keyboard and hold the lower right corner of the screen then squeeze gently with both fingers you will hear the sound..... not sure if its considered a faulty thing, but I am fine with it...
6 month old Note 5, handled super gently. Right side of the home button decided to get loose, to the point where you hear a "click" when you gently press on the right side. Left side still feels firm and doesn't make a loud click at all.
Going to try to get warranty repair on that, since it's driving me nuts, and I have a contract on this phone for another 12 months.
Anyone else had luck getting a repair done for a relatively minor issue like that?
Update: Samsung warranty: Bleh. They want almost a 2-week turnaround for a different phone. Local AT&T store, pressed the button once, said "Eww, that feels terrible" and called in a warranty. Shipping a replacement, with my old one to be returned within 10 days. Much easier than I expected!
Depending on where I press mine, it will either sound llike a very well made solid well built phone vs a cheap plastic throw away... Experimenting now it seems like if I hit it close to the top of the button vs the middle/center or bottom it will make the cheap plastic sound
M3car_guy said:
Depending on where I press mine, it will either sound llike a very well made solid well built phone vs a cheap plastic throw away... Experimenting now it seems like if I hit it close to the top of the button vs the middle/center or bottom it will make the cheap plastic sound
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Are u using a glass screen protector?
Sent from my ONE A2003 using XDA-Developers mobile app
Samsung should have used a glass home button like on the iPhone and the OnePlus3.
M3car_guy said:
Depending on where I press mine, it will either sound llike a very well made solid well built phone vs a cheap plastic throw away... Experimenting now it seems like if I hit it close to the top of the button vs the middle/center or bottom it will make the cheap plastic sound
Click to expand...
Click to collapse
My home button is slightly loud, sounds like any solid button though. From the bottom the sound is minimized. Could be the way it was constructed because of the water and dust resistance. I havent had a physical home button in a while though. Had the note 2 and then upgrade to note 4 but swapped that for the nexus 6 when I couldnt root and my phone would get very hot doing basic things.
I stopped buying Samsung because the home buttons would always fail and register double presses (launching into S Voice) after about a year of use. The OP post along with the scratches reported elsewhere makes me consider just getting a cheap One Plus Three...
I would love if Note 7 had:
1. ceramic or glass home button
2. Metal S Pen, not plastic
sz1a said:
I stopped buying Samsung because the home buttons would always fail and register double presses (launching into S Voice) after about a year of use. The OP post along with the scratches reported elsewhere makes me consider just getting a cheap One Plus Three...
I would love if Note 7 had:
1. ceramic or glass home button
2. Metal S Pen, not plastic
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The home button and Spen on my very well used Note 2 and 4 are still perfect.
Had my note 3 for 2yrs and same.
As is my S3 minus the Spen
Pen is in there good. Takes a bit of force to pull out and the home button has a distinct click to it.
Sometimes I hear an audible click when using the home button. I thought it was just me, or tight mechanics... I kinda like it. I like mechanical keyboards, too...
Sent from my SM-N930T using Tapatalk
Mine has sometimes loud sound and also sometimes when i press and swipe from left to right the home button sticks and stays pressed until i click it again, otherwise it is working fine.
i am thinking of taking it to the store and see what they say.
Mine does that also. If I press it offcenter to the left, it sometimes either sticks down, or emits a loud click when popping back up.
It doesn't bother me though. It happens very rarely, and the rest of the phone is perfect, so I don't want to have it replaced with one that isn't.
My buddies was sticking on almost every other click.. He returned it.. His was a black variant from china.
His new one is silver and flawless, same with mine.
Sent from my SM-N930T using Tapatalk
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Home Button Issue
I got my replacement note 7 yesterday. The home button does not click properly. I don't think I'm being anal about it but I took it back to T-mobile and everyone working there looked at me like I was crazy. The home button clicks perfectly on the right side but is stiff on the left side. Not a big deal because the button still functions, it just feels weird. If my thumb is more to the left of the home button, I dont get the feeling of the button being pressed. All I'm saying is that if I'm paying 950 with my hard earned money I expect it to function 100% out of the box. Anyone else have a similar issue. The T-mobile people told me to go to the Samsung store, aka they don't wanna deal with me. I'm annoyed with my experience and considering just dropping Samsung and T-mobile all together.
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I havent had mine get stuck fortunately. There is definitely an issue with the Home buttons, I agree. No one at T-mobile wants to admit it. I don't like being considered crazy, and I'm pissed.
lorenzobjuarez said:
I literally just bought a black one from a T-Mobile store about an hour ago. On mine pressing on the left side of the home button actually feels proper, it is the RIGHT side that feels cheap and makes a loud noise when clicking it.
Even more bothersome it's the fact that if you press and hold on the home button and slide from LEFT to RIGHT the button will actually get stuck underneath the right side until I wiggle it & then it will "pop" out making a loud click!!!
Can you confirm if yours does this & gets stuck too?
There is definitely something wrong with these home buttons, I'm with you it's totally pissing me off that I paid almost $1,000 for a phone with a CHEAP plastic home button that isn't even done right. At least when Apple uses a home button they make sure it's a glass and actually works well!
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I just feel that I should stand my ground, bc I'm def not gonna say that there is no issue with the home button bc I know there is. 3 of my coworkers have confirmed that they notice the issue too. Also there is no way in hell I'm paying a $50 restocking fee when the unit is received is defective. Not to sound rude but you must be rich if you are willing to pay a restocking fee twice. I'm a New Yorker so I will fight tooth and nail to win my case! If enough phones have a similar issue Samsung may have to do another recall, lol.
lorenzobjuarez said:
I feel your pain man I'm equally as aggravated right now...
Here's what you should do though, if you are still within your 14-day return window just take it back to the store (with yout receipt & box) and tell them flat out that you want to return it because you just "didn't like it".
I previously returned my last Note 7, 4 days before the recalland I honestly didn't like it, so that's what I told them and they gave me a full refund with no problems. I think the issue here is that whenever you tell them there is something wrong with the phone, they always want you to go through warranty because technically "there is something wrong with it".
Since you already paid them a visit once, if anybody recognizes you & brings up your last complaint just tell them that you were comparing it to your last phone and now that you've gone used to the home button for these last couple of days there's nothing wrong with it... It was just you!
It's ridiculous that you will have to admit that you are crazy and that there is nothing wrong with the phone just so you can return it, but in the end you will win. Again, don't bring up any complaints just tell them that you did not like it and the phone works perfectly fine, they will charge you a $50 restocking fee that I will GLADLY pay again to return this trash Phone!!! They will proceed to give you a refund and just wait a couple of more days or weeks possibly even months until they get more inventory & you can buy it again and HOPE that this one is not defective.
I'm just going to play with mine for today and that is exactly what I'm going to go do tomorrow morning, I won't even bring up the home button issue.
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Picked up my replacement today and I get a faint click when I press slightly on the left side of my home button like it's sticking. I could tell it felt different from my previous note 7 as soon as I pressed it. Has very slight loose movement when you push the left side up and down. It's pretty annoying.
Thank you, I mean you gave me a good alternative options...truth be told your plan is actually starting to sound pretty good just about now, lol. I realized what a hassale it would be to fight for a replacement.
lorenzobjuarez said:
No I'm not "rich" lol!
I'll just rather pay up the money needed to move on with my life and avoid the stress and headaches of having to relay this to the incompetent people at the store. Let's face it, most of us here at XDA would have their jobs by tomorrow!
I get where you're coming from in regards to standing your ground, the problem is they're not going to want to play ball with you... as you have already seen. At this point I'm not about to stay with a messed up home button phone annoying me each and every time that I press it, I don't even want to look at the darn thing!
This is an issue that not a lot of people are going to notice and it's not nearly as drastic as an exploding battery so I highly doubt this will force Samsung to do another recall; especially considering how much money they've lost already.
Either way, it was just a suggestion and I was just trying to help...
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Couple questions. Can anyone move their home button at all vertically? Mine does slightly only on the left side. Also if I just barely push/click it on the very right corner of the button I can make it click without a response however if I push it with normal force on the right it responds like normal. I can't do this on the very left side/corner. That side is very sensitive and if I barely touch it it responds. The feel/sound is a little different when I push the right side too. It's definitely a tighter fit on that side.
I'm wondering if I should go through the hassle of trying to get a replacement because of this. My s6 had a bad wobbly loose home button and it was annoying. I ordered my phone through Verizon customer service through an upgrade. If I want them to send me a new one they have to charge me $200 again and then when I send one back I have to wait 10 days for a refund.. And the closest Verizon store is almost 2 hours away
I'm also hesitant to swap bcuz first charge on this one and I'm already getting over 6 hours on screen time and I haven't even disabled any bloatedware yet. It however does have the gap/light leak all around but apparently majority of them have that. Advice? What would you do in my position? Thanks guys... Wish I could just get a perfect device for once.
Maybe you're over thinking it lol mine sometimes clicks, sometimes doesn't, but never bothers me. But to answer your question on the vertical movement..the whole button has a slight vertical movement for me when I try and rock it lightly.
koppee1 said:
Maybe you're over thinking it lol mine sometimes clicks, sometimes doesn't, but never bothers me. But to answer your question on the vertical movement..the whole button has a slight vertical movement for me when I try and rock it lightly.
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I think so too bro. I'm having Verizon mail me another one though and then I'll compare and pick. Had to drop another 200 bucks to get them to send another one lmao will refund though when they get one back...
It's very rare you find a galaxy phone with a perfect home button...
My recalled note was completely perfect, but the home-button on my new note often clips the glass on the left side. It's pretty annoying but I'm not sure if it's anything to return it for. The screen protector was also applied badly, completely unaligned and bubbly - seams quality went down after the recall.
Seems like every Galaxy device on this forum has a person who overly analyzes the behavior and mechanical characteristics of the home button....smh
Sent from my SM-N930T using Tapatalk
Can you move it at all? Just noticed something that bugs me. Mine barely moves vertically however I can make the right side higher then the left vice versa so it will sit assymetrically higher on one side until I move it back. I spot assymetrical things constantly and it drives my ocd crazy. My note before this one had a crap home button that wouldn't register clicks on the right corner. My s6 had a crap wobbly home button. Samsung really sucks with making buttons. If I pay $900 for a device I expect it to be perfectly symmetrical.
well, you should always press the button IN THE CENTER, engineers design things to be used in a certain way, if you press any button on any device, in an unnatural way, it will most likely wear out or malfunction before its normal designed lifespan if your home button is assymetrical at its rest position, then it is faulty, go claim warranty or exchange
Nah not wasting any time exchanging Samsung phones anymore. I find something wrong with every single one.
I'm willing to bet I could make the majority note 7 home buttons do this exact thing. Push one side of the button a bit higher than the other.
I got my n7 on 29th aug, and was perfect in all accounts, no scratch prone, no heating at all when charging, no lag, good SOT, 6 hours heavy use, really happy with it, but, I returned for exchange after a exact month using it, as I did not want to use it caped at 60% batt, the point is, I expect the new unit to be as excellent as the first one
My home button is solid in place, no play in any ddirection, i never even looked at it until inread your post, but yeah mine is perfect, im kind of shocked.
Just got mine today. Everything is 100% so far.
Sent from my SM-N930T using XDA-Developers mobile app
What about your guys spen eject button? Does that move around?
My replaced model sadly has a tiny scratch on the back, the previous one was fine (regretted didn't inspect it well when I get the replaced unit)... That said, my current home button is solid, but the S Pen eject button does move around (which I think should be common for a pen)...
I got my replacement on 10th Oct, everything fine, no gaps, no wobbling buttons, s pen button tight, runs cooler than the first one I had, good SOT, no scratches, even could keep box and accesories