HTC TP2 does not charge when connected to pc/laptop - Touch Pro2, Tilt 2 Windows Mobile General

Hi All,
Previously was working fine all along, think yesterday onwards, the phone does not charge when i connect it to my pc/laptop. The activesync does work fine though... It charges ok when i connect it to my mcakal usb charger though.... i dont think its a cable thingy since i can activesync fine..
- have tried to reinstall activesync as well, doesnt help
- Have tried to softreset phone too
- Have tried to uncheck/re-check the "charge when connected to pc" in the settings > power > option already...
Anyone can help???

Have you checked the setting under power options?
If so, and it is set to allow charging when connected to a PC, try a different cabl...

its working now... i checked it, softreset and unchecked it, softreset... now ok again.. lol
btw...the default should be off(unchecked) right??

chuachongchee said:
its working now... i checked it, softreset and unchecked it, softreset... now ok again.. lol
btw...the default should be off(unchecked) right??
Click to expand...
Click to collapse
When is unchecked, its going to charge when is connected on pc - That says If the device is on, during connect into pc DONT charge its battery.

Related

pc doesn't detect usb connection/sync

Hi,
I bought an used Dash and when I try to sync it through ActiveSync nothing happens. I tried to intiate the sync from the Dash and nothing happens either.
Basically, nothing happens when I connect it to the USB port in the PC. It doesn't try to sync, the PC doesn't see a new unit or anything else that happens when you connect something to the USB. I used to have another Dash sync'd to the same computer and everything was fine.
Is it possible that the usb port in this Dash is broken? is there any way to verify it? I've tried with two different cables that I know they work and plugging it in different USB ports in the PC.
Thanks.
= J =
PD: the Dash does charge through the usb cable. And after charging for a bit, I can see that the battery is full, led is green.
profitoral said:
Hi,
I bought an used Dash and when I try to sync it through ActiveSync nothing happens. I tried to intiate the sync from the Dash and nothing happens either.
Basically, nothing happens when I connect it to the USB port in the PC. It doesn't try to sync, the PC doesn't see a new unit or anything else that happens when you connect something to the USB. I used to have another Dash sync'd to the same computer and everything was fine.
Is it possible that the usb port in this Dash is broken? is there any way to verify it? I've tried with two different cables that I know they work and plugging it in different USB ports in the PC.
Thanks.
= J =
PD: the Dash does charge through the usb cable. And after charging for a bit, I can see that the battery is full, led is green.
Click to expand...
Click to collapse
Check this:
on the dash
Start menu
Settings
Connections
More
USB to PC
remove the check-box in the advanced connection setting
save and try again
also... are you running a firewall? if so, that's quite likely a problem as well. i run comodo and it blocks the connection. i haven't figured out the proper setting yet to allow the phone through so i just shut comodo off when i'm needing to access the phone from my computer.
When you plug your usb cable into your phone, does the light on the top turn either amber or green? If so, usb connection is working. If it is still not syncing, open Activesync on your PC got to tools-connectionsettings and make sure Allow usb connections is checked.

Active Sync Problems with Tmobile TP2

I have ActiveSync 4.5 on my laptop and set my TP2 up to Sync with my work's Exchange Server OTA and it's working fine. I then went to setup AS (USB) on my laptop so I could drag files over but it won't connect. It just keeps trying to connect then just stops and I get an error on my PC saying it couldn't connect to the device.
Anyone else have this problem or know how you might fix it? I looked at the other AS threads and didn't see anything that worked for me. I have killed AS and Soft Reset my phone but to no avail. The computer recognizes that the TP2 is plugged in but won't connect. The Allow USB connection is checked on the phone's AS too.
Thanks,
Had the same problem and deleted MS active sync then reinstalled it and it worked now if I can only figure out how to change the soft keys I'll be happy
Well I uninstalled and reinstalled but to no avail. Does / did your TP2 automaticlaly make a network connection when you connected it via USB?
Lance
When you connect your phone, just choose the File Transfer mode! It's faster and doesn't use ActiveSync. You should be asked that when you connect USB.
I think something is up with the laptop as I connect my phone now and it doesn't even charge. I'm going to remove active sync again, and then reboot and see if that fixes anything.
I'll look for the file transfer mode. My 16GB MicroSDHC doesn't come until today (if I'm lucky) so i'm still ahead of the curve on most of this.
Thanks,
Lance
Robertsonland said:
I think something is up with the laptop as I connect my phone now and it doesn't even charge. I'm going to remove active sync again, and then reboot and see if that fixes anything.
I'll look for the file transfer mode. My 16GB MicroSDHC doesn't come until today (if I'm lucky) so i'm still ahead of the curve on most of this.
Thanks,
Lance
Click to expand...
Click to collapse
Try a new USB cable. My USB cable broke on me a few days ago. Or try a new USB port, or a new computer. It should be charging. That means that your USB connection is bad, not ActiveSync.
Go to your Device Manager on your computer.
Look in Mobile Devices.
Find your phone
Right click on it.
Uninstall the driver.
Unplug the USB cord.
THen plug it back in.
It will go thru the installing process again.
I know this b/c I have done it too many times. hth.
Simple fix
Goto the start menu>Setting then to the Connections tab at the bottom.
Select USB to PC
UNCHECK Enable faster data synchronization.
ActiveSync should work with your PC again.
johnreden said:
Goto the start menu>Setting then to the Connections tab at the bottom.
Select USB to PC
UNCHECK Enable faster data synchronization.
ActiveSync should work with your PC again.
Click to expand...
Click to collapse
I'm going to try this with the issues I've been having, seems like it might work.
Activesync has been randomly losing connection to the phone and sometimes the phone will stop charging. I've tried 2 different usb cables including 1 I've used for a long time with no similar issue.
Once, I've even been connected to Activesync and seen the phone stop charging. This phone seems to be similar to the MDA in that the hardware has to go through the operating system to charge the battery. Ugh, once my MDA battery was so dead that I couldn't start the OS and thus couldn't charge the battery, that was fun manually connecting wires to the battery terminals to get enough charge that I could start the OS.
cabranscom said:
Go to your Device Manager on your computer.
Look in Mobile Devices.
Find your phone
Right click on it.
Uninstall the driver.
Unplug the USB cord.
THen plug it back in.
It will go thru the installing process again.
I know this b/c I have done it too many times. hth.
Click to expand...
Click to collapse
Yup agreed, that works, I have the similar issue my ActiveSync sometime disconnected itself. Performed the above steps, then it never happened again.
I can't find "Mobile Devices" in Device Manager on XP. Is that tip just for Vista?
Also I have unticked the "Enable Faster Data Synchronisation" but still I can charge but not get a USB data connection.
Any other tips!

Can´t sync my TP2

Hi all
My problem is every time I connect my TP2 to my lap top it starts WMDC perfectly but no sync at all.
Then I go to my device and ask from there to start sync, so it starts but it never finishes....
So no sync after all my attempts
I have Energy´s latest photon ROM without any other extra app installed.
I´ve tryed to untick the "enable faster data transer" in usb to pc
Any help is much apreciated
Thanks,
Bump
Any ideas?
I'm using EnergyROM build 21864 and have the same problem. What you need to do is go to USB to PC settings, tap the radio button next to "ActiveSync (Sync with Outlook)", and untick the box at the bottom that says "Ask me first about USB connection type when I connect the device to the PC". Unplug your device from the PC, plug it back in, and see if it works. It worked perfectly for me.
Thanks Dave
It worked!
Cheers,

Unable to connect phone to computer

Hi everyone
For the last couple of days I've been having trouble with getting my computer to recognize my phone. When I connect it, the usual red/orange LED starts glowing, but there's no reaction from the computer. Neither does the phone show any signs of having connected. The usual "choose which connection type you want box" doesn't pop up, and there really aren't any signs of having connected, other than the charging LED.
I've tried reinstalling Windows Mobile Device Center, tried switching cables, I've checked the connection settings on the phone, but can't find any irregularities there, so I'm a bit lost here. Do you have any thoughts?
For the record, I have a Rhod100 and I'm using Win7 64-bit, as well as Ubuntu 10.04 64-bit.
Have you unchecked the faster connection?
Start > Settings > Connections > USB to PC. Uncheck the enable faster connection. My win7x64 didn't wanna connect until I did that.
By "the faster connection" you mean the Storage Card mode right? If that's what you mean, then yes, I have unchecked it.
I have chosen the ActiveSync option, and have also enabled the option to always ask which connection type I want upon connection, however the box never pops up :/
Thanks for your reply
SindreHansen said:
By "the faster connection" you mean the Storage Card mode right? If that's what you mean, then yes, I have unchecked it.
I have chosen the ActiveSync option, and have also enabled the option to always ask which connection type I want upon connection, however the box never pops up :/
Thanks for your reply
Click to expand...
Click to collapse
Activesync is the one that uses faster data sync, not storage card.
I know that the USB has a problem of going out for some people, so it could be an issue with that....have you tried to connect via bluetooth??
burtonsnow8 said:
Activesync is the one that uses faster data sync, not storage card.
I know that the USB has a problem of going out for some people, so it could be an issue with that....have you tried to connect via bluetooth??
Click to expand...
Click to collapse
If the box isn't popping up, there is a problem with the USB connection try a different cable; if that doesn't work, take a magnifying glass and examine the phone USB connector - them may be some bent pins in the connector. If so, GENTLY straighten them out.
ActiveSync is picky anyways even if you have a good usb connection. On my xp compuer, if I want to connect without doing the setup (which I usually do, if I dont then it forces a push email account onto my phone if I sync), I have to hit the connect button in the activesync window. It flashes roms flawlessly, but disconnects often while file browsing. On my dads vista pc, it browses files perfectly but I have tried everything possible but cannot flash from it using wmdc. I would definitely try it on a different computer if I were you, your computer might just be acting funny
I just had the same problem and i tried all the fancy things you people are talking about.Its a manufacturing fault and needs warranty replacement of the board.noting else will work.
SindreHansen said:
Hi everyone
For the last couple of days I've been having trouble with getting my computer to recognize my phone. When I connect it, the usual red/orange LED starts glowing, but there's no reaction from the computer. Neither does the phone show any signs of having connected. The usual "choose which connection type you want box" doesn't pop up, and there really aren't any signs of having connected, other than the charging LED.
I've tried reinstalling Windows Mobile Device Center, tried switching cables, I've checked the connection settings on the phone, but can't find any irregularities there, so I'm a bit lost here. Do you have any thoughts?
For the record, I have a Rhod100 and I'm using Win7 64-bit, as well as Ubuntu 10.04 64-bit.
Click to expand...
Click to collapse
start the phone up in bootloader mode (powering on the phone with the volume -down pushed). The tricolor screen should come up with the word "serial" in blue in the white area. Then plug in the USB connector,that will tell yuou if your port is really bad. If not it will change "serial" to "USB"
Still if you haven't flashed it then send the thing in now, HTC honors warranties based on serial numbers so you don't have to deal with tmobile, but only if your phone is NOT hardspl'd or flashed with a third party custom ROM
I had the same problem on an htc diamond. It needed to go back and have the board replaced.
The fault is caused by connecting the phone to an in car charger and then starting the engine.
Took a while to happen.

USB Connection problem

Hello!
I really hope someone can help me out on this.
I have just bought a Lenovo P2a42 and everything works fine, except that I cannot connect it to my computer via USB cable.
I tried different known working cables on different known working machines (win 7 & 10) with no success.
It looks like the phone stuck at "charge only" USB mode, the PC does not even react when phone is connected, only on the phone I can see it is charging.
So it is not a driver issue, as it looks like the PC does not even know about a phone is connected.
I tried to change USB Connection mode under Developer options, and nothing happened. However, it was strange, that if I change the USB mode from "Charge only" to MTP, after selection made, the text label under this option in the Developer options remained "charge only", and only if I go back and forth one level (to settings menu and then back to developers menu) it shows the MTP setting I have set earlier.
It is weird, but for me it looks like as the phone stuck at charge only mode, and I cannot switch between USB connection modes.
There is no notification at all about USB if I connect the cable.
I have made a factory reset on the phone, and nothing changed.
My P2 is running android 7.0.
Do you guys have any idea? I'm really desperate on this.
Thanks in advance for any tip!
Moire76
I seem to have this problem also because of the above i am unable to get adb working properly although drivers are setup.
I fixed it now by using the PDAnet program which found and installed some android drivers after which the phone is recognised properly as Lenovo p2 and is picked up in adb as attached device.
moire76 said:
Hello!
I really hope someone can help me out on this.
I have just bought a Lenovo P2a42 and everything works fine, except that I cannot connect it to my computer via USB cable.
I tried different known working cables on different known working machines (win 7 & 10) with no success.
It looks like the phone stuck at "charge only" USB mode, the PC does not even react when phone is connected, only on the phone I can see it is charging.
So it is not a driver issue, as it looks like the PC does not even know about a phone is connected.
I tried to change USB Connection mode under Developer options, and nothing happened. However, it was strange, that if I change the USB mode from "Charge only" to MTP, after selection made, the text label under this option in the Developer options remained "charge only", and only if I go back and forth one level (to settings menu and then back to developers menu) it shows the MTP setting I have set earlier.
It is weird, but for me it looks like as the phone stuck at charge only mode, and I cannot switch between USB connection modes.
There is no notification at all about USB if I connect the cable.
I have made a factory reset on the phone, and nothing changed.
My P2 is running android 7.0.
Do you guys have any idea? I'm really desperate on this.
Thanks in advance for any tip!
Moire76
Click to expand...
Click to collapse
I think it's because you must install to your PC mtp drivers.
Thanks for your answer, but unfortunately, no. As I mentioned, there is no communication between phone and PC.
With a missing driver, you can see your unknown USB device in device manager.
BTW, since then I have returned the phone to seller, and they confirmed, that the USB port of the phone is faulty (data pin connection to phone motherboard is faulty)
They are now working on the repair and will be done by tomorrow.
chtsarts said:
I think it's because you must install to your PC mtp drivers.
Click to expand...
Click to collapse
Finally I contacted seller and send it back for repair.
They confirmed that one leg of the USB motherboard connector was detached from the board.
They replaced the connector, and now it's just working as it should.
Have a nice day!
Moire76

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