Develop Bugs

Hardware problem ??

Hi all,
I am faceing a strange problem : althought my device is fully charged it resets by itself. it doesent happen all the time but it can happen when i am talking by phone for some time (it looses signal and then reset) or if i take some pictures with the camera (resets all of a sudden).
i tried all the common procedures of hard reseting, not installing any 3rd party sw etc. but always got the same reseting issue.
i also bought a new battery as i suspected my old one was dieing but the problem presisted with the new one.
i'll apreciate any help in this issue...

Have you tried reflashing the ROM, or maybe upgrading it? Instead of just hard-resetting your device.

thanks for you answer. i forgot to mention it - i did a reflash several times...older and new versions...same problem.

Hello,
It seems like a hardware problem to me.
It could be as simple as a defective reset button or something that is making pressure on it randomly.
It could be something inside the phone, a false contact, some component that's not making a good electrical contact, or even a defective component that's functioning intermitently.
If you feel self confident enough, try to open it and have a look around to see what's happening; otherwise take it to a service technician.
Good luck buddy

Yol said:
thanks for you answer. i forgot to mention it - i did a reflash several times...older and new versions...same problem.
Click to expand...
Click to collapse
I had ones the same problem.
Every time when I was moving my device or consume more battery, my device has reset.
The contact points of the battery were kind of oxidized.
I use contact solvent/spray for electrical boards (you can get it in every tools shop) to clean the contact fingers on device and contact points on the battery.
good luck!!!

HELP!!! Bootloader has appeared!!!

Hi guys,
dont ask me how because I have no idea but I rebooted my phone after some minor activesync issues and my phone rebooted straight into bootloader!!, does anyone know how to get it back?
I dont mind if it has to be wiped because I can always re-synchronise my data but I'm staring at a brand new brick!!
Thanks guys
Terry

terryd1980 said:
Hi guys,
dont ask me how because I have no idea but I rebooted my phone after some minor activesync issues and my phone rebooted straight into bootloader!!, does anyone know how to get it back?
I dont mind if it has to be wiped because I can always re-synchronise my data but I'm staring at a brand new brick!!
Thanks guys
Terry
Click to expand...
Click to collapse
What shows in the bootloader?
Try connection with MTTY and issuing the "boot" command (no quotes).
Thanks
Dave

I know this is probably a daft question but what is MTTY?
My TP2 is completely stuck on a multi-coloured screen with information on it..
RHOD100 32MB SS-BC
SPL-0.79.0000
MicroP-Rhodium (LED) vA
MicroP-Rhodium (KEY) v4
TURBO HW/TURBO SW
TP MFG DATA
513,534 807,857
812,203 207,204
211, 859 Calibrated
What can I do?

Did you hit the vol down when you turned it on?
You can just pull the battery and turn on normally.

I may have accidentally hit the volume button, I didnt think I did anything different.
I've pulled the battery out, I've even left it an hour hoping it might drain any residual power and take out the memory but no joy.
if I pressed the volume down key and switched it on would it cause this?, I remember older phones needing a complicated combination of at least two or three buttons to be held before it would enter the bootloader.
is there a combination I could use to bring it back?

terryd1980 said:
I may have accidentally hit the volume button, I didnt think I did anything different.
I've pulled the battery out, I've even left it an hour hoping it might drain any residual power and take out the memory but no joy.
if I pressed the volume down key and switched it on would it cause this?, I remember older phones needing a complicated combination of at least two or three buttons to be held before it would enter the bootloader.
is there a combination I could use to bring it back?
Click to expand...
Click to collapse
Read here on how to get MTTY and you to connect it to your PC. Do not try any of the fixes (they are for the Kaiser), I'll posts suggestions here.
Dave

Thanks Dave,
I've just downloaded MTTY for Vista (although that only says test) is that ok?

terryd1980 said:
Thanks Dave,
I've just downloaded MTTY for Vista (although that only says test) is that ok?
Click to expand...
Click to collapse
Yeah, that's fine.
Dave

Ok... dont ask me how as I have no idea but it's just started working again!!
I havent installed anything or ran any software so I dont know why but I plugged in the USB connection and the charge light appeared, I switched it on expecting the bootloader screen but it's back in Windows!!
I am worried that this could happen again, has anyone heard of strange behaviour like this before?
Also Dave, would you be able to teach me how to fix it if this happens again please?, I have a horrible feeling this wont be the last time I see that screen... without me getting to it on purpose!
Thank you for all your help, it is really appreciated.
Terry

terryd1980 said:
Ok... dont ask me how as I have no idea but it's just started working again!!
I havent installed anything or ran any software so I dont know why but I plugged in the USB connection and the charge light appeared, I switched it on expecting the bootloader screen but it's back in Windows!!
I am worried that this could happen again, has anyone heard of strange behaviour like this before?
Also Dave, would you be able to teach me how to fix it if this happens again please?, I have a horrible feeling this wont be the last time I see that screen... without me getting to it on purpose!
Thank you for all your help, it is really appreciated.
Terry
Click to expand...
Click to collapse
It can happen for a number of reasons. Normally cmonex patches the Hard SPL with some fixes to stop it happening for "Random" reasons - so Hard SPL is a good way to fix it (Hard SPL has other benifits too) when it's our. There is no set fix, different causes, different solutions. If the problem becomes common on the Rhodium, I'll do you another sticky.
Thanks
Dave

Thanks Dave, you're a star.

I had this problem on my Kaiser.
Back then, I thought that it would be a problem with the device memory (like corrupted blocks in the bootloader area).
I did the FrankenKaiser to completely "format" the phone and it solved the problem for a while, but then, a month or two later, it appeared again.
I started thinking that it was a problem with the USB connector (pins shorted). Today I believe that this is the culprit. My advice: return the phone and get a new one.

totally stuck, but not bricked. big problem w/ htc rom update

i Download the HTC Fuze ROM Update- Version 5.11.502.2 WWE
after i flashed it and booted it, initial setup was taking place... it said it was setting up touchFLO. everything looked good.
until...
it just rebooted!
and it keeps cycling that way. it never gets to load windows.
i have read that other people have been having trouble with touchflo after the update... but now i cant even get windows to load.
ive been trying to find solution all day. about 15 hours. i cant even flash another rom into it. i cannot hard spl. anyone?

try hold volume down + softreset, connect usb, then install stock rom (original rom)

Do u have a Fuze or a Diamond??
Fuze roms are for Fuze devices, Diamond roms are for Diamond devices only.
And you´re in the Diamond section.
You should check that.

i cannot find the original stock rom. htc.com does not have it. i also tried searching. there was a post in which a guy had the same problem. he was directed to a S.E.A. WWE ROM. i also downloaded it and gave it a try but i got an "invalid vendor id" error. i think that means i must hard spl. but i CANT. it hangs at 0%. and i cant sspl manual. cuz i cnt even boot into an OS.
yea, i have a FUZE. i am aware that fuze roms are for fuze devices and diamond roms are for diamond devices. since i have not been successful in flashing my fuze with stock OR updated rom from htc (mainly since i cannot find the stock rom,) i am trying to flash it with ANY compatible rom.. i just need this phone working at LEAST so i can boot to an Operating system.
i am stil searching and searching for a stock rom for this fuze.... because that seems like it is my only sure bet. if anyone already knows or can point me in another direction, that would be great. i will be contacting htc rightnow.

I do not know if this was your problem, but I realized that whenever I try to flash a new rom with usb devices connected on pc, the process stops. my luck that I did before hardspl
try this link
and this

try:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
http://rapidshare.com/files/157242627/RUU_Raphael_Cingular_US_.exe
http://forum.xda-developers.com/showthread.php?t=439346
do not forget to do the next time hardspl

hi
hi did you check the wiki? http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs has all the stock roms for xdas, this link is for the touch pro, fuze raphael whichever >.>.

yes, i did check the wiki.. for each of the att roms, it says i need spl 1.90. i have the stock spl 5.10. i dont think i can flash those roms. i have been running thru so many threads, i am just about overwhelmed
marcolero, thanks for those links. it looks like that is what im looking for (http://rapidshare.com/files/157242627/RUU_Raphael_Cingular_US_.exe)
sounds like thats it. thanks. i will try that now.

good luck, hope it works!

it worked. thanks alot
but it did not solve my initial problem... the reason why i flashed it in the first place.
my htc fuze did NOT resume from standby. this problem started suddenly one day. after the backlight dims after 30 sec, and then the lcd turns off after 1 min, pressing the power button did not wake my phone up. i was, however, able to turn the volume up and down, and heard the notification sounds.
since i could not manually hard reset my phone (the reset button did not work when pressed with my stylus) i decided to update my phone with the rom provided by htc website.
flashing was successful, but my phone kept rebooting before it loaded windows.
so now i had another problem. i couldnt even hard spl, or load any other rom. but thankfully, after much confusion and help from you guys, i found the stock fuze rom
after i flashed my phone with the rom you guys provided, i still had the problem in which my phone would not wake up after standby.
it turned out that getting a new sim card fixed my problem.
kinda makes sense... well, somehow... because i read that another guy in this forum solved HIS problem by messing with the phone settings. (choosing gsm or 3g instead of auto)
i wonder if i should make another thread for this problem and its solution. bah....
i wonder how many people have sent in their phone for repair when the solution was as simple as this. i myself, thought my lcd was damaged. becuase my phone got wet couple months ago and smudged the screen. on top of that, this phone was bought refurbished. heh... what a dilema.
thanks all

Hi that was me that solved my Standby of Death problem by changing phone band option from AUTO to 3G only (also works if set 2G only from auto)...
Its good to hear that you also solved your Standby of Death problem but by changing SIM, this doesn't surprise me, did you also change provider or was it just a faulty sim?
I don't think a change of SIM would benefit me as I had the problem with my old SIM (I don't think my SIM is faulty per se not if they are all like that) besides changing the band setting from auto to either 3G only or 2G only works for me and I'm happy with that. If I didn't have a working solution I would def try changing SIM however and I don't want to discourage doing that.
Also I would only get the Standby of Death 2-3 times a week which coinceded with being in a weak 3G area (where the phone might auto switch bands) it didn't happen as often as you had it. The problem is def connected to the SIM card.
Obviously everything I've written above only applies to those who have the Standby of Death because of the SIM or settings which impact the SIM, to rule out a software cause are best to start with a hard reset.

nlel said:
Hi that was me that solved my Standby of Death problem by changing phone band option from AUTO to 3G only (also works if set 2G only from auto)...
Its good to hear that you also solved your Standby of Death problem but by changing SIM, this doesn't surprise me, did you also change provider or was it just a faulty sim?
I don't think a change of SIM would benefit me as I had the problem with my old SIM (I don't think my SIM is faulty per se not if they are all like that) besides changing the band setting from auto to either 3G only or 2G only works for me and I'm happy with that. If I didn't have a working solution I would def try changing SIM however and I don't want to discourage doing that.
Also I would only get the Standby of Death 2-3 times a week which coinceded with being in a weak 3G area (where the phone might auto switch bands) it didn't happen as often as you had it. The problem is def connected to the SIM card.
Obviously everything I've written above only applies to those who have the Standby of Death because of the SIM or settings which impact the SIM, to rule out a software cause are best to start with a hard reset.
Click to expand...
Click to collapse
i had sufferd from the same problem as u.
but my problem was,i downloaded a radio rom patch which was going to make my jamin from 2g to 4g.i tried to install it and it makes my cell dead.becus of low battery.once ur cell phone becomes failure during rom flashing it will not accept even charging.now condition was same when i turn my cell phone it comes just for may be few seconds and becomes down but red light turns on some times.there is a way.charge ur mobile battery using desktop charger and make it charge just for 45 minuts or ur baterry will blown up.after this connect ur phone with usb cable and starts upgrading again.it will prove helpful.thank u...

(TMO) TP2 Turns off when screen is closed.

Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.

I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!

My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty

palatkik said:
I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!
Click to expand...
Click to collapse
I don't OneNote is my problem. Since I don't use it.
rosebud said:
My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty
Click to expand...
Click to collapse
I guess it's time to give TMO a call. Just need to flash everything back to stock.
Thanks for the suggestions guys. I was hoping to avoid having to send it back, but i might as well.

Albaholic said:
Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.
Click to expand...
Click to collapse
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)

discoverd the same issue, happened to me about a week ago for a few times, when i slide in/out the keyboard. It just habbend about 4 times, but didn't happend again since this time ... i will have a eye on it...

Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.

wejergang said:
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)
Click to expand...
Click to collapse
Did they replace the entire phone or just the mainboard?

ma6inista said:
Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.
Click to expand...
Click to collapse
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2

coppertop24 said:
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2
Click to expand...
Click to collapse
Sorry, forgot to update this thread. I ended up getting a replacement from TMO. I am much happier now that my phone doesn't turn off whenever I close the screen. Get a replacement while you can and ask them nicely if they can overnight it to you. I did.

Actually, this was a software problem in my case - I did the hard reset 2 weeks ago and since then I have not experienced the issue. I am going to start installing my previous programs one by one to find out what caused the problem.

Same
I have the same problem,
The hard reset solve the problem?
please heeeeelp

Problems with SIM and Power

Hi,
It seems every so often my phone decides to reject the SIM. Most of the time, I can fix the problem by rebooting, but sometimes I have to open the phone and remove the SIM, and put it back. This can be a hassle for me, because sometimes it happens during school(only got a week left so it's not that much of a hassle), and I can't rip apart my phone and do it in the middle of class. I'm using the 9-20120525-NIGHTLY-toro version of CM9, and will be updating, but this seems like an issue that might not be fixed by that.
I also get my phone stuck thinking that it is charging when it left the plug, which can only usually be resolved with a battery pull, as not even a reboot can fix it. Can anyone help me at all?
Also, if this counts as a question, sorry. I wasn't sure, and accidentally read that post after I posted this one, because the issue is rather urgent, so if it is a question, just delete it, and I'll repost it in the Q/A forum. Sorry!