SMS & Exchange synchronisation => crash - Touch Pro2, Tilt 2 Windows Mobile General

Hi,
I am using the new SMS synchronisation with exchange, but sometime, after a while, sending a new SMS to my contact through the OWA just kind of crash my phone. Active sync become unresponsive and the phone gets hot!
The only solution left is to reboot the entire phone...
Does anyone else experienced this issue?
Any help, advice welcome!
Thank you

Wait, what's this? SMS through OWA? Sync SMS with Outlook? Need more info.

godefroi said:
Wait, what's this? SMS through OWA? Sync SMS with Outlook? Need more info.
Click to expand...
Click to collapse
I am not sure that this feature is really interesting, because it is buggy so far. Pushing SMS from the phone to exchange works fine, but OWA to the phone is buggy.
This feature comes with exchange 2010 and WM6.5. If you have both, after your first sync you'll be able to enable it.
Here is a link from the exchange team blog: http://msexchangeteam.com/archive/2009/05/15/451337.aspx

fun_key said:
I am not sure that this feature is really interesting, because it is buggy so far. Pushing SMS from the phone to exchange works fine, but OWA to the phone is buggy.
This feature comes with exchange 2010 and WM6.5. If you have both, after your first sync you'll be able to enable it.
Here is a link from the exchange team blog: http://msexchangeteam.com/archive/2009/05/15/451337.aspx
Click to expand...
Click to collapse
Yeah, I've read about this feature of Exchange 2010 -- sounds cool...wish my Exchange-Server host would upgrade from 2007.
Of course, phone getting hot and locking up sounds less cool...

Hi everbody,
I'm operating my own Exchange and recently upgraded it to 2010.
A colleague of mine and I are using HD2's where I have the same symptoms. I wasn't able to send an SMS through OWA (altough the server's listing the mail under "Sent items").
Strangely the text message is showing up in the conversation view on the phone.
When I now open up Outlook 2007 (as 2010 rtm hasn't been released, yet) the message is still in the outbox (unsent items, don't know what the translation is).
Now it comes:
A third person is using a Touch Diamond with some hacked Windows Mobile 6.5 - working flawlessly.
Anyone of you looked at that post?
http://forum.xda-developers.com/showthread.php?t=575848
Maybe that's a solution, but I haven't tried, yet.

@Brainscanner
i read the post, but i can't apply it to the rhodium

Just gave it a try. Working fine for me and the colleague with HD2's.

Related

IMAP Mail Download Error

Well I finally got my TyTn, TNT flashed, unlocked and good to go!
However, I have one question/issue.
Until I can get Blackberry Connect to work (how do I create a PIN?) I am using my IMAP4 account.
I did this all the time with my old 6700 and had no problems, but under WM6, it will start to download/send email and crash most of the way through.
Any thoughts?
Thank you!
Yeah I'd noticed this problem recieving IMAP mail in WM6 on my Hermes. WM5 worked without a problem. With WM6 it will receive about 50% of my email and then say something like "failed to download email". I then click on the 'Send/Receive' option again to get the rest of the email. It's not a show stopper but is a little annoying. If anyone has any suggestions I'd be grateful. Maybe there are some timeout settings in the registry that I don't know about.

Gmail IMAP and HTML e-mails

Anyone else having problems with using Google's new IMAP service on their Excalibur and not receiving bodys of HTML e-mails? I get the subject, but no content.
Small talk here, but no real resolution...
http://groups.google.com/group/Gmail-POP-and-Forwarding/browse_thread/thread/c815e68284ba446c
Google issue or issue with the WM6 devices?
Do you use the built-in client?
I had a similar problem but only with emails that had a label(folder) associated with it. I had to remove all labels(folders), then recreate them applying them to the appropriate messages. After that, I started receiving the messages properly.
I use Profimal rather than the built in client. I was not aware that the built in client supported HTML messages. I will have to check it out.
I am using T-Mobile Dash WM6.
ksujace said:
Anyone else having problems with using Google's new IMAP service on their Excalibur and not receiving bodys of HTML e-mails? I get the subject, but no content.
Small talk here, but no real resolution...
http://groups.google.com/group/Gmail-POP-and-Forwarding/browse_thread/thread/c815e68284ba446c
Google issue or issue with the WM6 devices?
Click to expand...
Click to collapse
I have the same problem with my wm6 tmobile dash.
It's the same for me...
Isn't HTML email only supported with Exchange 2007? That's what I thought.
DanITman said:
Isn't HTML email only supported with Exchange 2007? That's what I thought.
Click to expand...
Click to collapse
For DirectPush yes ... but IMAP & POP accounts are natively supported.
It's funny w/ Gmail's new IMAP, I do get some HTML e-mails fine, others just the subject. Perhaps the HTML char set that isn't supported by the WM6 mail client ?
ksujace said:
For DirectPush yes ... but IMAP & POP accounts are natively supported.
It's funny w/ Gmail's new IMAP, I do get some HTML e-mails fine, others just the subject. Perhaps the HTML char set that isn't supported by the WM6 mail client ?
Click to expand...
Click to collapse
It is supported since it works fine with POP. The problem is with the new IMAP gmail implementation.
Since this is my first foray into IMAP I cant' answer this question, but can someone confirm that HTML works with IMAP that isn't through gMail?
http://mail.google.com/support/bin/...issues.cs&issue=gmail_issue_windowsmobilehtml
If you go here, you can report to Google that you too are having this issue with a single click. With luck, a few thousand of us clicking it will move the priority up. Feel free to post the link in other forums / threads.
It's good to see it's on the Gmail known issue list ... hopefully it will be resolved soon. I'm thinking Google released IMAP so it would work with the iPhone and never really tested Windows Mobile.

Running WM 6.1. Where did the email go?

Hi,
I am running Ricky's v24 WM 6.1. I use EasySync to sync with my Lotus Notes contact, calendar, todo, and email. Everyday, i get this alert from "DontForget" indicating that I have 26 unread email. The email reader in the sliding panel indicates 0 mail.
I'd imagine Outlook email downloaded via ActiveSync would be in similar situation, in case you don't use Notes.
Any suggestions on what I can use to read, or just get rid of the email downloaded via sync? I've changed the EasySync setting so it no longer downloads email.
Many thanks!
the sliding panel will show you how many new emails you have. Once you acces the email page that will disappear; this does not mean you have read all the emails. You may have unread emails in your folder and that may cause "Don't forget" to give you a message. Look through all your emails and look for the ones that show that they havent been read.
Hopefully that helps.
what application can I use to read the email?
rydr1 said:
the sliding panel will show you how many new emails you have. Once you acces the email page that will disappear; this does not mean you have read all the emails. You may have unread emails in your folder and that may cause "Don't forget" to give you a message. Look through all your emails and look for the ones that show that they havent been read.
Hopefully that helps.
Click to expand...
Click to collapse
Thank you for the reply! The problem is, I don't know what application I can use to read the email. I normally rely on the sliding panel to take me to the email application, but in this case, it only tells me the there is no MMS message. Any suggestions on which program to run? Or where is the folder?
thanks, again!
if you can get to SMS or MMS just move the D pad to the right or left till it shows emails.
anewbie said:
Thank you for the reply! The problem is, I don't know what application I can use to read the email. I normally rely on the sliding panel to take me to the email application, but in this case, it only tells me the there is no MMS message. Any suggestions on which program to run? Or where is the folder?
thanks, again!
Click to expand...
Click to collapse
I've had this problem before, where one of my options in my sliding panels is inaccessible. Try restarting the phone and see if e-mail is accessible after that.
Does any software to sync Lotus Notes with WM6.1
I am seriously considering buying the HTC Touch Diamond, which runs on WM6.1. My company uses Lotus Notes. It is a show stopper if I can't see my email on this device. When I talked to Easy Sync yesterday, they tried to get me to buy something to load on my server at work, which obviously is not the same as the basic Easy Sync software. M-Notes doesn't seem to have anything either. Any other suggestions?
stevebjorkman said:
I am seriously considering buying the HTC Touch Diamond, which runs on WM6.1. My company uses Lotus Notes. It is a show stopper if I can't see my email on this device. When I talked to Easy Sync yesterday, they tried to get me to buy something to load on my server at work, which obviously is not the same as the basic Easy Sync software. M-Notes doesn't seem to have anything either. Any other suggestions?
Click to expand...
Click to collapse
there is an app called mnotes made by commontime. there is a trial version of it so you can try before you buy. i dont think on the server side you need additional software. if you dont have a phone with 6.1, all i can suggest is to find a buddy that does and let him test it on your lotus server. the software does run on wm6, so im pretty certain it wont be an issue on 6.1. i realize im a complete stranger, but if all else fails, let me know and i can test it against your server.

email client sucks badly

Basically there are two main flaws which MUST be fixed by HTC!
1) 9 times out of 10 when you try to create a new imap account, the setup doesn't proceed over the incoming server page so you can't configure it at all
2) you can't add untrusted certificate when syncronizing with an exchange server (this function is supported by standard android client and I can't understand why htc removed it!): I'm not able to recieve push corporate mails becouse of this and was forced to use K-9 client (which works as a charm)
HTC must fix these issues as soon as possible, as they make the Desire unusable as a reliable business tool. Seriously
massimax said:
2) you can't add untrusted certificate when syncronizing with an exchange server (this function is supported by standard android client and I can't understand why htc removed it!): I'm not able to recieve push corporate mails becouse of this and was forced to use K-9 client (which works as a charm)
Click to expand...
Click to collapse
When creating my excahnge account, it just asks me if I want to acccept the untrusted certificate and thats it, thats the last I hear about that.
ritdaw said:
When creating my excahnge account, it just asks me if I want to acccept the untrusted certificate and thats it, thats the last I hear about that.
Click to expand...
Click to collapse
It asks me to accept the certificate EVERY TIME it checks the email, even if I always allow it...
massimax said:
It asks me to accept the certificate EVERY TIME it checks the email, even if I always allow it...
Click to expand...
Click to collapse
Odd, mine hasn't ever done that. I've been using a Hero with exchange for 10 months or so and now the desire a few days with no issues.
ritdaw said:
Odd, mine hasn't ever done that. I've been using a Hero with exchange for 10 months or so and now the desire a few days with no issues.
Click to expand...
Click to collapse
I haven't had any problem with corporate exchange certificate when was using my old windows mobile phones nor with my former Androids (Hero and Magic) but with this Desire it's a nightmare. When using K-9 client everything works fine so I think it's HTC client's fault...
Will be interesting to see whether anyone else has the same issue. I can't fault it, works just as well as it did on my Hero!
Untrusted certificate problem...
I've got this problem too, but, I don't know why, after few attempts, the problem is switched off by itself.
I don't know if it is possible to load the certificate into the phone via browser, but you can try this way.
Sending email via outbox without data connection is not possible...
This is another odd issue:
If there is not a data connection, the email client is NOT able to send email. Normally the email clients move email into the outbox folder for a future sending when a data connection will be available.
It's simple to test. You can try this issue, disabling every data connection on your phone.
This is very boring issue, mostly for those people that strongly use email for business.
Any feedback about?
ritdaw said:
Odd, mine hasn't ever done that. I've been using a Hero with exchange for 10 months or so and now the desire a few days with no issues.
Click to expand...
Click to collapse
Exactly the same with me too. Which version of Exchange are you using? If it is 2007 just remove the handset from exchange managed devices then recreate the account on the handset. Might help?
Just to confirm, currently using Exchange 2003.
Weird, the client is working perfectly for me, with Exchange 2007. I wonder what it is about your environment that triggers the problem?
I've setup IMAP acounts many many times with no issues at all on my Magic because of constant re-flashing ROMs ;-) (most of the time with the HTC mail client). Also the 2 IMAP acounts on my desire were setup in minutes with no problem. Maybe your device is faulty?
i had as well no problems setting up my corporate exchange account. it was exactly like on my hero. it showed me a warning about the certificate once, i think i pressed ignore and that's it. no more problems.
Exchange 2003
Cheers
Chaos42
Oh yeah I forgot about the IMAP bit. I use IMAP for my personal email account and again, it worked first time and has worked perfectly since. Same on my G1, though the default client lacked some functionality on there.
Do you have good connectivity when you run through the IMAP set up process? When you enter your details it tries to connect and verify that they are correct, so I wonder whether this is the delay/hang you're seeing?
massimax said:
Basically there are two main flaws which MUST be fixed by HTC!
2) you can't add untrusted certificate when syncronizing with an exchange server (this function is supported by standard android client and I can't understand why htc removed it!): I'm not able to recieve push corporate mails becouse of this and was forced to use K-9 client (which works as a charm)
Click to expand...
Click to collapse
Indeed have this issue with exchange 2003.. Just to bad.. It's so close to being perfect, but now I have do dig out my iphone again..
I've been in touch with HTC customer service. They don't see this as a bug, but agreed to open a feature request to allow 'download and trust certificate' aka TouchDown does..
not had any exchange issues on my desire with exchange 2007 or 2010 as of yet. really pleased with the email client actually, works a lot better than my n97 one did!

Hotmail.co.uk addresses query

Hi,
I have been searching around and can't find the answer I'm looking for.
Can someone advise if they have managed to sync their hotmail.co.uk to their HOX (or any other Android device) specifically using the MS Hotmail mail option (which defaults to server m.hotmail.com) or via the exchange option??
Hotmail.com addresses sync ok, just can't get my UK address to work. Just to add the hotmail.co.uk mail account is succesfully added however no mails are synced. Looking at the account under sync options the sync icon is red and at the bottom there is an error which highlights something like 'experiencing difficulties at this time - please try again later'. This error appears to be constant.
I know syncing hotmail.co.uk addresses is possible via the 'other' mail account option (which defaults to POP3 settings) and also alternatively by using the MS Hotmail app but would prefer the above - just would like to know if it's possible or not.
Thanks in advance,
GW
It just start happening yesterday so its not anything to worry about yet, I have the same problem.
Sent from my HTC One X using xda premium
UPDATE - I've just stumbled across something on Microsoft Answers where one user suggests to configure the account manuallly which you can only do through the exchange option (when you select the MS Hotmail option, various fields including the server name are greyed out).
Advises to use prefixes snt-m, dub-m, bay-m or debug-m in front of .hotmail.com in the server however unfortunately none of these work for me.
west2cool said:
It just start happening yesterday so its not anything to worry about yet, I have the same problem.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Not the case for me, I've been trying to do this for over a week now.
Did this use to work then but now it doesn't?
Hi
Gulioth said:
Not the case for me, I've been trying to do this for over a week now.
Did this use to work then but now it doesn't?
Click to expand...
Click to collapse
There are on-going problems it seems, mine periodically stopped sycning several weeks ago, would be okay for a bit, then eventually never sync'd at all. Microsoft don't seem to be bothered helping people fix this.
I then started using debug-m.hotmail.com and that got it working, then seeing the same advice others have mentioned I used the letter prefix I see when I log into Hotmail on a PC browser, and it has been working since.
There also seems to be another issue related to individual accounts that can only be fixed by Microsoft, so I'm thinking there are two issues.
Try logging into Hotmail on a PC and going into your calendar, a few weeks ago I was offered to upgrade to a new calendar, I think this has the effect of moving your account to a new server, which might help kick start everything again.
All in all though it is a mess from Microsoft.
Regards
Phil
PhilipL said:
Hi
There are on-going problems it seems, mine periodically stopped sycning several weeks ago, would be okay for a bit, then eventually never sync'd at all. Microsoft don't seem to be bothered helping people fix this.
I then started using debug-m.hotmail.com and that got it working, then seeing the same advice others have mentioned I used the letter prefix I see when I log into Hotmail on a PC browser, and it has been working since.
There also seems to be another issue related to individual accounts that can only be fixed by Microsoft, so I'm thinking there are two issues.
Try logging into Hotmail on a PC and going into your calendar, a few weeks ago I was offered to upgrade to a new calendar, I think this has the effect of moving your account to a new server, which might help kick start everything again.
All in all though it is a mess from Microsoft.
Regards
Phil
Click to expand...
Click to collapse
Hi Phil,
Thanks for the reply.
Can you just confirm that you actually got it working (previously) with a hotmail UK address with debug-m.hotmail.com as the server? If so I assume you setup a manual MS exchange account under the mail account options to do this?
Just loaded up MSN calendar on desktop but there was no option to upgrade or anything :-s.
I've raised a question on MS answers site, hoping someone from MS will look at it and check out my account to see if they can do anything. Other than that I guess it's just a waiting game or switch to POP3!
GW
Anyone experiencing issues with hotmail UK email addresses?
Hotmail.co.uk addresses still not working with the m.hotmail.com server - anybody got this working or has an alternative solution, except using POP3 or forwarding?
Sent from my HTC One X

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