My Touch Pro 2 kept reverting to the TouchFlo home screen within a couple of seconds of opening other applications (eg. click on a new email, and a second later it goes to TouchFlo. Soft resets didn't make any difference: nor did disabling TouchFlo (from the Settings/Today/Items menu) - it then just reverted to the Windows home screen instead. So I tried to hard reset the machine. I read that the way to do it is to hold send+end+power, but that didn't do anything. Some posts suggested that volume down+reset was the way to do it, so I tried that. I've now got a tricolour screen, which starts:
RHOD100 32M MI-BC
SPL-0.84.0000
A bit more searching suggests that this is the bootloader (?) screen that comes up when you want to flash a ROM, and I feel dangerously close to doing something expensive and irreversible. Any suggestions as to how to get out of this screen? Nothing obvious when I search the forums here. I was thinking of just taking out the battery. And any thoughts on how to hard reset - or how to stop deal with the original problem?
Thanks
You ain't going to mess anything up. You can flash a new rom from there though but there is no way to do it by accident. Don't you hard reset by holding down the green and red call buttons and soft reseting? I remember it being different from the Touch Pro 1.
you might head over to the rom section, read up on the "flashing your phone for the first time" thread. Answer is most likely in there.
Thanks for coming back so quickly guys. The ROM flashing thread didn't explain how to get out of the tricolour screen. Meanwhile I just took out the battery and that did the trick. I still couldn't hard reset using the send+end+power buttons as instructed here and in the manual. I was able to get to the Settings/System/Clear Storage menu and was eventually able to keep it open for long enough to enter "1234". That hasn't dealt with the original problem, though - switching back to TouchFlo after a couple of seconds in each application. It's also beeping incessantly. Any ideas?
It sounds like your device is registering a phantom End key press every couple of seconds. That would explain it popping you out to the home screen and the beeping. If your End key is indeed acting weird, that would also explain why you can't hard reset using the power+send+end key combination.
You should send it in for warranty replacement...
ohyeahar said:
...registering a phantom End key press every couple of seconds...
Click to expand...
Click to collapse
That makes a lot of sense, thanks. Now that you mention it I realise that it's the same kind of beep and the same result as the End key.
I've only had it for 2 months. I'll get on to HTC.
Related
I don't know if it's coincidence, but ever since I upgrade to WM5 and went back to WM2003SE, my navigation button has not worked the same.
For example, a lot of times I can go right, but can't go back left even after multiple presses, and then most of the time the middle or 'Enter' button doesn't do anything. Itz become extremely annoying because I have lost my 4th stylus by now, and I haven't received my new ones yet. Oh, and I can't play MorphGear right anymore.
Is it just hardware? Cuz I first went to ROM v.1.42 and then went to 1.40 to see if it was a problem with the new ROMs, but I still have the same problems. Any one else having these issues, and has any one fixed it??
UPDATE: WTF!! Now it went from bad to worse. Yesterday, when I left my BA at home, once I returned from work I noticed that PIE was constantly opening over and over again. Then some of the buttons wouldn't respond like the POWER to turn it off. The backlight pretty much stayed lit the whole time because it looked like the keys were stuck. I upgraded to WM5 derived from the Himalaya today and now the START menu comes up almost every 5-8 seconds, followed by a real quick succession of multiple "clicks", and my 'Start' button doesn't seem to be responding.
Can anyone help? Has my BA gone to the state of retardation? Is there a way to bring it back??
How did you go with this problem.
Mine is doing similar ever since a low battery problem.
DLC
I am experiencing the same kind of problem... and it happend after upgrade to WM5. But the problem likely to be caused by hardware.
I had problems with my phone opening up the start menu, opening IE, and closing programs immediately after opening them, Of course I had dropped the phone halfway in a cup of ice water, but immediately after tossing it in water (after hanging up, I simply dropped the phone into the cup-holder I have mounted below my stereo which happened to be occupied by a glass of ice-water I placed there without remembering) I shook the water out of the phone, and for about as much as i could stand the heat, I put a hair-dryer to the end of my phone which i pryed open after removing as many screws as i could. After a day of quirky behavior, and a night of having the battery seperated from the phone, my phone is back to its old self with the water-damage seal unnaffected after missing the line of water by just a few milimeters. I suggest going to Settings>Buttons and making every button perform no function at all followed by going to Settings>System>Button Lock and having all keys locked except your power button. Hope this helps!
Having somewhat the same issue. Only the "Down Navigation button" isn't working. Although, I'm still using Windows Mobile 2003 SE. Is there a DIY fix for this?
bump...
any suggestions?
Navigation Up/Down
Mine isn't working either - is this a hardware fault?
trying pressing down a bit harder. coz when i did that for mine, the "down" button works. normal applied pressure as for the rest of the buttons(left/right/up) does not seem to work with the "down" button, but a bit more force would make it work.
this happens to my IIs.. mebbe u can try.
Button problems
After no trauma or dunks in water several of my buttons have gone awry. My green phone button, red phone button and navigation buttons all open contacts. The green phone button activates voice command at the same time that it opens contacts. I've never switched from WM2003SE. I've checked the buttons settings and they are the same as always. Most bizarre of all is that my battery is quickly discharging. I suspect some software process is running hard but don't have any idea where to start to fix this. Soft resets have not helped.
buttons gone crazy
A hard reset fixed the problem but was a typical pain to get everything back going. Sprite backup works great until the first attempt to ActiveSync with your PC.
Guys, need help... can't figure out if it is a soft or a hard problem...
Have had SX66 for 3 years. Almost never a problem (except for occasional thing when people could not hear me, I could hear them, but after soft reset that thing usually corrected itself).
However, just recently got a real problem.
- Can't power it off. Power buttom only works on powering on, but not on powering off.
- At the same time, the volume window pops up (with two volume sliders, "on", "vibrate", and "off), and the left slider automatically slides down on its own, preventing me from accessing anything else. When I try to do something else, go to Programs, or else, this freaking Volume window keeps popping up, and left slider keeps going down and stays down there.
When I try to increase volume, it keeps going down right after I raise it. And the volume window is almost constantly popped up.
From time to time, it disappears, allowing me to do something for several seconds or even minutes, but then pops up again.
Yesterday, I even managed to do something for several minutes without it, and even managed to turn SX66 off, although I had to press the button for a second longer than usual to turn it off. Today, no luck, can't power it off. If I press it for a bit longer, it just goes in "dimmed" screen mode, but stays powered on.
Any advice?
Thanks.
I guess, I'll have to try to clean the power button and volume slider on the side. Looking for good disassembly instructions. Found one, but more would be appreciated...
http://pdasmart.zftp.com/instructions/sx66_09.pdf
pecq said:
I guess, I'll have to try to clean the power button and volume slider on the side. Looking for good disassembly instructions. Found one, but more would be appreciated...
http://pdasmart.zftp.com/instructions/sx66_09.pdf
Click to expand...
Click to collapse
Check the wiki, there are disassembly instructions in there.
Did you solved your problem ? I have hte same only my volume go up ...
i need help
hi everyone...i need help ...coz my qtek 9090 windows 2003 is stucked when i was upgrading it ..now it shows only written serial v2.06 or usb v2.06...and screen back light is off,i tried many things...bt i failed now pls somone help me....soon ..
maybe the problem is not in button but in varistors because they can do this...
pecq said:
- Can't power it off. Power buttom only works on powering on, but not on powering off.
Click to expand...
Click to collapse
I have the same problem. I was starting to think that there is no way to turn of BA . Any help?
I have the same problem, only that mine is a HTC touch dual (niki).
the volume screen keeps popping up, and does a "volume down" command... sometimes it goes away, sometimes it comes back...
:S
Ive got a similar problem ive upgraded my BA to wm 6.1 (Xplod) the problem that i am having is that i cant seem to power it off..only way that im able to do that is by removing the battery..when i keep the power button pressed only the backlight turns off but no the phone..How to i power it off?
and secondly ive a problem with the keyboard..while writing some times i press a key and it keeps typing that for example i write s it keeps writing ssssss or giving spaces untill i press something else...is this a software issue or a hardware issue..cant seem to figure it out
I know this thread has been a while but if anyone has the same problem, you'd probably be interested about what i did.
well i had the same problem of the volume going down by itself and the volume icon pops which basically lets you do nothing.
tried all the approaches thinking it was a software issue. but i finally went nuts and took my torx screwdriver, opened the blue angel and tore off the part in the motherboard where the outer volume lever is attached to.
It worked.
So if you could with the fact you wont a direct volume adjustment at the side, you could probably try it
My phone backs up and resets overnight, and I woke up this morning to check email etc and noticed that the 4 hard keys on the front of the phone were all acting funny.. End key doesn't beep, send key didn't open the dialer, Okay button didn't close the current window.. then I found the PTT key didn't do anything either.. However, the Windows key DOES!
Hosed around for a while, launched AEButtonPlus to check it out, reset a few times, yanked the battery, etc.... Nothing. So I went back into AEButtonPlus to see what happens if I add a button and hit the Phone button and it pops up 00ED. Weird.. So I went looking into the HKLM\Software\Microsoft\Shell\Keys entries, looks fine as far as I can tell... Got curious and launched the Buttons preference, looks okay in there, except strangely the last screen for holding the End button has *no* selection, normally it has the two radio options, with more radio options below the second one, none selected..
So then I exit back out of the Buttons apps and are hosing around and find the buttons are magically working again. Soft reset, etc, all is fine!?
AEButtonsPlus got confused?? Nope, at some point I removed it from Startup and soft reset, was the same. And now that it's working again, all my settings in it are fine.
I am using QuickMenu attached to the Win key, so perhaps why that kept working?
Very strange.. At least it's back now, and I (think?) I know a workaround if it happens again, launch the Buttons preference.
This ever happened to anyone else?
same problemo
sabertooth said:
same problemo
Click to expand...
Click to collapse
Yours fixed by launching the buttons setting? I don't know if that's what fixed it, but it seems like it went away after that, perhaps a few more soft resets.
Hi Lads,
My HTC touch diamond is doing strange, one day I woke up and suddenly it gave me a Red,Green,Blue,White screen. As I understood it's called bootlloader or something like that.
I tried reset+volumebutton after that it is starting normal and Ive got my phone back, but if I turn my phone back off its gaving me the terrible Red, Green, Blue, White screen back.
Ive tried to do a hard reset ( reset button + volume + round button) but then I have to press the volume button again to accept, but it isnt doing anything then.
Ive looked for some solutions but everything is chinese for me.
I just want my phone back to normal and I hope I dont have to loose all my files.
Can anyone help ?
I posted this in the question thread but some guy told me to post here.
Some other guy told me to reinstall my ROm but I have NO CLUE at all what I should do and what ROM is.
I didn't thought it would be such a big problem because I can still start my phone, it just gives me that ****ing Red, Green, Blue White screen and it says : serial at the bottom if I press Reset + volume down it starts as normal, but if I start it again I got that screen back.
Can anyone help me, sorry if there is already a solution be discussed on this forum, I didn't found it.
Please note that I am a dummie at this point.
Thanks
jonaszw said:
Hi Lads,
My HTC touch diamond is doing strange, one day I woke up and suddenly it gave me a Red,Green,Blue,White screen. As I understood it's called bootlloader or something like that.
I tried reset+volumebutton after that it is starting normal and Ive got my phone back, but if I turn my phone back off its gaving me the terrible Red, Green, Blue, White screen back.
Ive tried to do a hard reset ( reset button + volume + round button) but then I have to press the volume button again to accept, but it isnt doing anything then.
Ive looked for some solutions but everything is chinese for me.
I just want my phone back to normal and I hope I dont have to loose all my files.
Can anyone help ?
I posted this in the question thread but some guy told me to post here.
Some other guy told me to reinstall my ROm but I have NO CLUE at all what I should do and what ROM is.
I didn't thought it would be such a big problem because I can still start my phone, it just gives me that ****ing Red, Green, Blue White screen and it says : serial at the bottom if I press Reset + volume down it starts as normal, but if I start it again I got that screen back.
Can anyone help me, sorry if there is already a solution be discussed on this forum, I didn't found it.
Please note that I am a dummie at this point.
Thanks
Click to expand...
Click to collapse
do you have hard spl??? if yes try to use mtty then flash a rom...if not flash http://forum.xda-developers.com/attachment.php?attachmentid=93362&d=1213719705 then use mtty then flash another rom
Hello
jonaszw said:
Hi Lads,
My HTC touch diamond is doing strange, one day I woke up and suddenly it gave me a Red,Green,Blue,White screen. As I understood it's called bootlloader or something like that.
I tried reset+volumebutton after that it is starting normal and Ive got my phone back, but if I turn my phone back off its gaving me the terrible Red, Green, Blue, White screen back.
Ive tried to do a hard reset ( reset button + volume + round button) but then I have to press the volume button again to accept, but it isnt doing anything then.
Ive looked for some solutions but everything is chinese for me.
I just want my phone back to normal and I hope I dont have to loose all my files.
Can anyone help ?
I posted this in the question thread but some guy told me to post here.
Some other guy told me to reinstall my ROm but I have NO CLUE at all what I should do and what ROM is.
I didn't thought it would be such a big problem because I can still start my phone, it just gives me that ****ing Red, Green, Blue White screen and it says : serial at the bottom if I press Reset + volume down it starts as normal, but if I start it again I got that screen back.
Can anyone help me, sorry if there is already a solution be discussed on this forum, I didn't found it.
Please note that I am a dummie at this point.
Thanks
Click to expand...
Click to collapse
after you get a hardspl " see in athachament " , remove the batery Then put the batery, after that press the Power button + volume down and you enter the boot loader menu, after that install ROM of your choice
Good Luck, Marius.
I just updated my ROM I guess ? or what is it ... I pressed update and now I got SPL-1.40.OliNex.
But I still get the screen, can anyone tell me which rom I should install now and where I can find it ?
I want the standard ROM back like I bought my diamond.
EDIT ive installed ROM that I downloaded at the HTC website an update. Ive installed it but it is still not fixed when I star my phone I still get bootloader.
Back to the ROM then : if I start it it get struck when I have to Line out my stylus or how do you call it in english, it keeps asking again it always starts again.
CAN ANYONE HELP ^^? I am despered
Must be a solution ....
I had the same problem before, my Htc Diamond always goes into bootloader mode, the problem is that the volume down button is stuck from the tack button itself not the outside part of the button, on my diamond there was moisture in between the tack button contacts, all I had to do was replaced the button and everything works as it were brand new.
Should I buy new ones and where can I buy it ? How should U put thhem in.
I pulled out the old buttons, let it rest and after a few hours I put them back but its still the same :S. How have you fixed it ?
The button that I was talking about is inside the the outer physical button, its a tiny circular tack button you have to disassemble the other half of the Diamond to get into it and do some soldering on the button's board but don't do this yet.
I suggest try to do a soft reset on the phone, then as soon as you release the reset button hold down the volume up key to see if it boots into winmo " that's what I was doing to my diamond before just to get into winmo and not on boot loader or the tri color", if your phone boots into winmo without any problem while pressing the volume up key then its definitely the volume down button is having problems. and also before, does your diamond most of the time gets a little bit warm to the touch? even for a short phone calls? that was the first symptoms i had on my diamond before the actual key is messin' up
the tack button i got from another phone with the same size of button and had to solder it on the volume assy. pcb.
your problem is not a software issue but a hardware Malfunction. (majority of the people here are experts on software but I myself is the opposite)
Hi,
I decided to try out some new ROMS in general as I hadn't updated my phone in ages. I knew I wanted to try out the android version, so I tried the following steps:
1) updated my version of hardspl to 3.28 as the version I had was very old.
2) installed one of the official UK windows ROM to check out the latest vendor offering and update my radio before trying android. think it was the latest O2 one.
3) installed Myn’s Warm Donut to NAND
4 ) installed Incubus26Jc's Super Eclair to NAND
Now, I wanted to try some other windows roms, but cannot get to the tricolored screen. I have tried lots of times, several techniques, but no sign of the tricolor.
I read somewhere that installing an OEM ROM wipes out the hardspl. Is this what has happened? If so, is there a way to re-hardspl my phone from the sd-card (as I cannot make activesync connections anymore), or a way to install a windows-rom from the sd-card without going through the tricolor screen?
Any help you could offer would be greatly appreciated.
Best regards,
ET
As far as I am aware flashing a stock rom will not remove HardSPL, in fact I have flashed one of my kaisers with so many roms I have lost count, but never lost HardSPL, even with the latest generic HTC rom, which is pretty much the last word in stock roms as far as kaiser is concerned.
I'm not certain what has happened, but not getting the bootloader is, I'm afraid, very serious, if you have no access to the bootloader then it is very difficult to flash anything.
I'm going to have a good look around some wiki and forum pages, see what I can find out, in the meantime, can you confirm that you have something you can boot to? Even if it's android on nand then there may be some way of figuring out what has happened, and the hope of a fix.
From your post may I assume that all your attempts to get the bootloader ended with a normal boot of some sort?
Hi! Thanks for your very quick reply!
I can currently boot into android, with no probs and have a 2gb sd card I can access via an adapter on the pc.
I tried accessing the bootloader via holding camera and power down, then pressing reset for 3 seconds. also tried holding the buttons down for different permutations of time up to ~30-45 secs. no joy.
Also tried the battery out. put in battery. press power, then camera; or power and camera together.
Everytime I have tried it, i stay on the O2 logo, then the linux bootup stuff flies past.
I suppose the button assignments can't have been switched as the bootloader should be before any of the android stuff, right? Any advice would be greatly appreciated.
Button assignment can be changed after the OS has booted, but during boot they are hardcoded.
As long as it boots, then the bootloader is still there, and functioning, without a bootloader the phone would not boot at all, I'm actually wondering if the camera button has failed?
yeah, i was wondering about that too. is there a quick way to check within android? all the buttons are different from win. e.g red phone puts phone to sleep and of course there is no camera app to take photos in...
Well since you still got a working nand flashed you could install Warm Donut, camera works in that, however perhaps a simpler way might be just to press it gently, all the way in, if it is working correctly you should feel two 'click' positions, it's not always easy to diagnose hardware failures, but if the internal switch has broken/come adrift, you may be able to feel it.
ok, will try both & post back tomorrow. thanks for your help.
hmm... i think checking camera button in android is not possible because the camera app dont use the hardwarebutton. You have to press a button on screen to take a picture. You can check some buttons in linux bootup phase like the hardwarekeys on front. but not the camera button and the other sidemounted keys...
you can do this to test the camera button (in android):
- switch into text mode: fn + left softkey
- press camera button and tab somewhere on the screen
is there an output with s.th. like "TS-Calibration" then camera button is working
Hmmm, I don't think the camera button is working. During android boot up, all the hard keys output a character to the screen apart from the camera button. toastys suggestion did not yield a camera result either.
This makes sense, as I have tried a ridiculous amount of times to get to the tricolor screen.
has anyone got any ideas of how to load a windows rom back onto nand and bypass the botloader? If not, i guess my only option is to dismantle the phone in the hope that the non-functional camera button is due to a loose contact.
Thanks for the help guys.
No output = no camrea key i'm afraid, it does sound like either a fractured solder joint or something similar, not an easy repair, and yes it will require dismantling to get at the mainboard.
If you have the equipment then simply reflowing the solder joints on the switch should sort it.
As far as I'm aware there is no way to flash without access to the bootloader, however it might be possible to rig up a temporary camera switch using two pieces of thin rework wire, although I don't recommend it without previous experience of surface mount soldering
I'll let you know how it goes.
toasty_ said:
you can do this to test the camera button (in android):
- switch into text mode: fn + left softkey
- press camera button and tab somewhere on the screen
is there an output with s.th. like "TS-Calibration" then camera button is working
Click to expand...
Click to collapse
i tried this for fun. it caused bad calibration when i came out of text mode (fn + right soft key).
cool to find text mode though. that works fine
Hehe i tried this too.
For people who have bad calibration after this: You can fix it with "Dev Tools". Goto "Pointer Location" and you will see what exactly happen to your calibration when you touch the screen. To fix the calibration use the stylus, press & hold camerabutton and tip all corners of your screen clockwise. Begin with the topleft corner.
highcoder said:
Hehe i tried this too.
For people who have bad calibration after this: You can fix it with "Dev Tools". Goto "Pointer Location" and you will see what exactly happen to your calibration when you touch the screen. To fix the calibration use the stylus, press & hold camerabutton and tip all corners of your screen clockwise. Begin with the topleft corner.
Click to expand...
Click to collapse
Reboot also works. just thought others should know