Today i tried answering the phone. i pulled it out of my pocket and noticed that no matter where and how i touch it, it will not do anything to the interface.
- So eventually i hard reset the bugger.. no effect
- Then i flashed the latest ROM.. no effect
- Hardware keyboard still works
What the hell could be wrong?
anyone have any ideas? it is really annoying
You might have a disconnected cable on your digitizer, or maybe even a cut cable/non-functioning screen.
You could try to open it to check, but I wouldn't recommend it to anyone. Just bricked my HTC Polaris, following a craptastic disassembly guide posted here on XDA (and thus bought a TP2 to compensate for being so dumb)
If you do open it (please resist the urge), don't fiddle with the cables.
Related
Hello, what should I do? My front buttons sometimes dont work. I tried to flash official HTC rom, but it still doesnt work. But when I pres some of the left side button, temporarely the front buttons work. Have anybody some suggestions?
I have the same problem - front buttons "drop out". The only way to "re-initialise" them is to use the scroll wheel on the left hand side of the device.
It's definitely not Rom dependent. I've tried multiple roms (the official, Schaps (current), Faria, Shamanix, etc.) and it happens on all of them, so it's obviously a hardware issue. Not sure if there's a script that can be written to check and see if the keys are active, and if not, activate them.
Said to be BIG problem and possible onset of the dreaded WHITESCREEN SYNDROME....
Do a search on the forum and you might find out more...
Cheers...
I have exactly the same problem. The weird thing is that all LEDs work as expected, even the touchscreen works, but none of the buttons do, nor the ones on top neighter the ones on the bottom ... that's uncool :-(
i had the exact same problem, and in fact, its back again now because i didnt fix it properly
its to do with a loose d-pad connector. unfortunately, it involves opening up your handset, right down to the screen and reseating the d-pad connector and putting a small piece of foam or other plastic to keep it in place
good luck
Yeah, I get the whitescreen happening as well - but I thought that was a separate issue. If they are the same thing then I'll do the fix because I have the link to the whitescreen fix. Will post it when I get home
Here's link : http://forum.xda-developers.com/showthread.php?p=2238093
Cheers...
I just did this mod, but went all out. I had the exact same things happening to me as the original poster. I had replaced the cable between the screen and main body of the phone from a broken jasjam, and that didnt fix it. I had opened it many times to try and reset connectors without much luck.
After reading the thread linked by the above poster, i opened it up and put a piece of foam where the O.P said, but i also place a piece just below it, and on the cable connection to the screen. That was really loose and when i moved it, it seemed to cause the white screen errors also.
Further, i placed a bit on the long connector back in the main phone.
Working 100% now, no problems with front keys. Heres hoping i dont get the problem back in 2 days!! ill let you know. I just need this baby to hang on till the Touch Pro makes it to Australia.
I might give it a go - the white screen is becoming more of an issue for me now. The buttons have long been a problem and I need to fix it.
I'm also hanging for when the Touch Pro arrives in Aus
Hi all, I got my touch pro 2 through Orange a while back and I have this frustration which is really ticking me off. The touch screen stopped working!
It looked like it had a fine film of transparent oil which surrounded a fine grid pattern which you could see if you held your phone against the light at an obscure angle. Nothing is more infuriating than trying to back up your phone, or import emails onto the computer before sending it away for repair, to find that the back up software that comes recommended can't be installed because... wait... you guessed it.... you need the soddin touch screen to install the bloody thing.
My question to you guys is this, has anyone found a way to use the keyboard as an alternative to 'ok', 'cancel', 'install' and other important functions?
It has already been away for repair becuase of this 'recognised' issue, and now it's gone again. I'm getting fed up with HTC stuff going faulty on me, and i've had a lot of their products, however nice the phone is.
Thanks in advance for any and all assistance...
insomnai
Recently I began to notice a problem with my phone. Whenever I have the keyboard slid out the touch screen is almost non-responsive. So over the past few days I've tried observing what the exact problem is and I think it could be the cable/ribbon that connects the touch screen to the keyboard. I'll have to tilt the screen back and forth before it will actually recognize me touching it. And I've noticed when I rub that ribbon it seems to work. There's also a crease in the ribbon where it folds on it when you close it. I believe this is the problem but I'm not sure and I want any advice/tips I can get. If it is the cable can you order a new one and replace it yourself?
Thanks in advance
Any ideas anyone? I cant get it to half work so I can text and stuff but I have to press it hard and it still wont work at times so something somewhere or another is wrong.
Tripp-phpBB said:
Any ideas anyone? I cant get it to half work so I can text and stuff but I have to press it hard and it still wont work at times so something somewhere or another is wrong.
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Click to collapse
Flash the stock ROM and SPL, and do a warranty exchange. This isn't a device you want to open up unless you really know what you're doing and are certain of the issue. If you really want to give it a go, then just buy a non-functioning unit from eBay to use for parts. They can normally be had for less than $40.
Wow, I cant believe that I finally found someone with the same problem as I have.
At first I thought that it was a software issue and I reloaded the software on my device.
The screen responds to presses with the keyboard in, but extended it doesnt respond and only the external keyboard works.
So to type a nice long sms I would have to start it on my display, flick out the keyboard to carry on and then flick it back in before I could press send or anything.
How frustrating.
But I did a test now and flicking the keyboard out and then slowly slowly pushing it back in I can get to a stage where both the external keyboard and screen responds at the same time again.
Definitely a ribbon problem or something.
Only had this phone for a few months now and if it already doing this then I am not feeling too obtimistic about its future.
Well, time to take it in for a warranty repair. I wonder how much greaf I am in for now.
Time to pull out my awesome trusty Artemis out the cuboard.
Tripp-phpBB said:
If it is the cable can you order a new one and replace it yourself?
Click to expand...
Click to collapse
I had a friend that had this problem with his TP2 which I've successfully repaired. First thing if you want to do it yourself, go to youtube and look for the Rhodium disassembly video (this will help you a lot). It is not difficult to change any parts in the phone provided that you proceed with caution and take the necessary precautions.
If you are afraid or have never opened up a phone to fix parts, then I would suggest to send it to HTC - this would be devastating if you managed to break up the motherboard by mistake or any other parts in the process of fixing the flex cable.
Tripp --
Did you ever find resolution to your problem? Recently my phone started having the same problem, which I originally thought was related to messing up the calibration file when I put loaded xdandroid GBX0A.
However, it sounds like my problem is pretty similar to yours -- touchscreen works fine when the keyboard is closed, but when it is open it only registers on the bottom of the screen -- which is actually useful in some sense because I can still hit the soft keys in the messaging app and such, but not so useful if you want to scroll using the touch screen. If I play around with the z-hinge a bit, sometimes it starts working -- which sounds like the same thing that you described.
Sorry, I just seen your post but I never fixed mine as I went ahead and bought another phone (Evo) but I did research the problem quite extensively and the problem I believe lies in the ribbon that connects the two halves of the phone. If I remember correctly the motherboard is in the side with the keyboard and that's why when it's slide out, the touch screen won't respond correctly. You can find the part online and replace it yourself. I've taken mine apart and it's not that hard but as said, you need the right tools and to be very careful.
Hi guys
I have tried all the above
Last resort is i got sprite backyup to work
BUT HOW THE HELL DO YOU HIT "NEXT" OR "OK" FROM THE KEYBOARD AS SCREEN DOESNT WORK????
My phone can't seem to work anymore if I slide it out. Everything just freezes, but if I tilt the screen up it works. Has anyone else had this problem before?
Well now the thing just freezes if the keyboard is out at all. I'm guessing it's a paperweight now?
A potential solution
lurker2389 said:
My phone can't seem to work anymore if I slide it out. Everything just freezes, but if I tilt the screen up it works. Has anyone else had this problem before?
Click to expand...
Click to collapse
Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!
that sucks. might be a ROM things IDK
My Captivate Glide's screen does this whenever I turn it on:
I didn't drop it or get it wet, it just started doing this randomly.
I live in the UK and ordered the phone unlocked over eBay so I can't take it into an AT&T store, sadly.
Do you guys know if there's anything I could do myself or anything someone more experienced in repairing mobile phones could do to fix the screen?
This is bearing in mind that not many people over here have seen one of these phones though.
Any help would be massively appreciated. Thanks guys.
you was using still GB right? just flash ics via odin, with one click or with a tar file
This is UCLH2 without one click
http://androidromupdate.com/2012/09/...ota-stock-rom/
And here is the latest version with bug fixes (like keyboard light)
http://androidromupdate.com/2012/11/...ptivate-glide/
and there is for one click
http://www.androidauthority.com/captivate-glide-sgh-i927-att-android-4-0-4-ics-uclg9-leak-110365/
i think that only one click wipe your internal storage. but is the bes (in my opinion). try it, dont have anything to lose
No, I already updated it to ICS. Should I reinstall it? Will that fix the screen? How will I manage to do it with the screen all messed up?
if you can put in download mode, then you can. Its weird because i only see that problem with GB. Put in download mode and then reinstall
I just tried putting it into download mode but I get the exact same thing.
Thats weird, the problem is weird because it never happen to me in download mode, maybe you can try it without battery, or let the phone without battery a couple of hours, etc.
Dont Know what you cand o, because if you cant enter in download mode, you will be no able to flash ICS
Hrm... that purple splotch in the bottom left of the screen doesn't look so good... Almost appears as if it had been dropped on that corner at some point in the phone's history. I am tempted to say that is a hardware issue, though. Reminds me of when the flex cable for my laptop's display started shorting out many years ago. Might be repairable, but, might be a costly repair depending on what all needs to be replaced. I can't imagine replacing the software on it will do much, though, sorry to say. You could give it a shot, you can verify if your phone made it into download mode without the display by loading up odin and seeing if it detects under that, and then running the one click install (or any other since you'd have odin running anyway) but I wouldn't expect much.
If you're not getting the Samsung/Rogers logo screen, you're done. Either the screen is physically damaged, or the bootloader is corrupt. There's no saving that one, sadly.
yes, try what Artemis-kun say. put in download mode and connect, and see if odin detected. Or maybe just turn on the phone and wait a little, then try to call to your phone, if the phone ring or appears to be on, then is a hardware problem.
But try what Artemis-kun, maybe you have luck
PD: now i see better the image and it seems little different from what it happens to me. if you turn on, inmediatly happen that? or screen banish slowly?
AW: [Q] Screen's gone fuzzy and weird - need help please
There should be a cable, connecting the hardware to the display. Maybe it loosened, you should check out the video of a guy tearing his glide apart, hopefully youll find something to repair there.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app
Hey guys, you'll be glad to hear I finally fixed my Glide by installing a new screen assembly from Repairs Universe.