Hello, what should I do? My front buttons sometimes dont work. I tried to flash official HTC rom, but it still doesnt work. But when I pres some of the left side button, temporarely the front buttons work. Have anybody some suggestions?
I have the same problem - front buttons "drop out". The only way to "re-initialise" them is to use the scroll wheel on the left hand side of the device.
It's definitely not Rom dependent. I've tried multiple roms (the official, Schaps (current), Faria, Shamanix, etc.) and it happens on all of them, so it's obviously a hardware issue. Not sure if there's a script that can be written to check and see if the keys are active, and if not, activate them.
Said to be BIG problem and possible onset of the dreaded WHITESCREEN SYNDROME....
Do a search on the forum and you might find out more...
Cheers...
I have exactly the same problem. The weird thing is that all LEDs work as expected, even the touchscreen works, but none of the buttons do, nor the ones on top neighter the ones on the bottom ... that's uncool :-(
i had the exact same problem, and in fact, its back again now because i didnt fix it properly
its to do with a loose d-pad connector. unfortunately, it involves opening up your handset, right down to the screen and reseating the d-pad connector and putting a small piece of foam or other plastic to keep it in place
good luck
Yeah, I get the whitescreen happening as well - but I thought that was a separate issue. If they are the same thing then I'll do the fix because I have the link to the whitescreen fix. Will post it when I get home
Here's link : http://forum.xda-developers.com/showthread.php?p=2238093
Cheers...
I just did this mod, but went all out. I had the exact same things happening to me as the original poster. I had replaced the cable between the screen and main body of the phone from a broken jasjam, and that didnt fix it. I had opened it many times to try and reset connectors without much luck.
After reading the thread linked by the above poster, i opened it up and put a piece of foam where the O.P said, but i also place a piece just below it, and on the cable connection to the screen. That was really loose and when i moved it, it seemed to cause the white screen errors also.
Further, i placed a bit on the long connector back in the main phone.
Working 100% now, no problems with front keys. Heres hoping i dont get the problem back in 2 days!! ill let you know. I just need this baby to hang on till the Touch Pro makes it to Australia.
I might give it a go - the white screen is becoming more of an issue for me now. The buttons have long been a problem and I need to fix it.
I'm also hanging for when the Touch Pro arrives in Aus
Related
I've been trying some WM6 roms on my M3100 (Black and two versions from Faria so far, along with HardSPL and the latest radio rom). While they all seem to work very stably for the most part, I find that if I turn the wireless on after a few minutes the phone starts reading constant tapping on the top right corner. So if I'm in landscape mode, the Start menu keeps popping in and out, and if I'm in portrait it hits the close button and everything I've got open disappears.
I've read about some Hermes having alignment issues, but I'm not sure this is to do with alignment, it seems to read other taps correctly if I touch the screen while it's malfunctioning, but it doesn't stop reading tapping in the top right.
A soft reset or turning the wireless off usually cures it for a while, but as soon as the Wi-Fi is on it can start again. If I turn the phone off fully, it seems to last longer when the Wi-Fi is on. It's almost like it's overheating and turning it off means it starts off cooler and has longer to heat up. Black was much worse than Faria's for this, as it had more stuff running by default. I had a devil of a time getting it stable enough for ActiveSync to work so I could flash something else.
I've tried searching the forums and I couldn't see anything, but I might not be using the right search terms. Has anyone seen this before and can you offer any advice/fixes? If not I'll probably make the long slog back to WM5!
Thanks for any help you can give.
This is a common problem with the Hermes. Search for touchscreen problems and you'll find you're not the only one with the problem. My previous one had the exact same symtoms, only it did it when the ambient temp was about 90F or so. I'd advise you to either look at getting it repaired, or look for another one. It's not going to fix itself
photoboy said:
I've been trying some WM6 roms on my M3100 (Black and two versions from Faria so far, along with HardSPL and the latest radio rom). While they all seem to work very stably for the most part, I find that if I turn the wireless on after a few minutes the phone starts reading constant tapping on the top right corner. So if I'm in landscape mode, the Start menu keeps popping in and out, and if I'm in portrait it hits the close button and everything I've got open disappears.
I've read about some Hermes having alignment issues, but I'm not sure this is to do with alignment, it seems to read other taps correctly if I touch the screen while it's malfunctioning, but it doesn't stop reading tapping in the top right.
A soft reset or turning the wireless off usually cures it for a while, but as soon as the Wi-Fi is on it can start again. If I turn the phone off fully, it seems to last longer when the Wi-Fi is on. It's almost like it's overheating and turning it off means it starts off cooler and has longer to heat up. Black was much worse than Faria's for this, as it had more stuff running by default. I had a devil of a time getting it stable enough for ActiveSync to work so I could flash something else.
I've tried searching the forums and I couldn't see anything, but I might not be using the right search terms. Has anyone seen this before and can you offer any advice/fixes? If not I'll probably make the long slog back to WM5!
Thanks for any help you can give.
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also try the business card fix on your hermes maybe your screen protector is hitting or the foam liner inside has jammed itself. or maybe something like a piece if dirt has lodged itself in there. there are many things that could cause this some being hardware other being dirt dust chunks of stuff
If it appears when it heats up (sounds like it does), chances are you're looking at a repair/warranty. Just sent one in to HTC with the same problem. I replaced the screen myself and thought for a day or two it was fixed, but as soon as it went on the charger for the first time the phantom tapping returned.
Thanks for the help guys! I'll have a look and see if there's anything trapped in the corner or if the seal is pressing on it and if not I'll get it repaired/swapped.
unfortunately, my M3100 does the same problem as yours, photoboy..
i noticed the problem starts when the pda gets warm..
anyway, tomorrow i'll take the "toy" to warranty.. and see how it can be fixed
I got my hermes from my friend, (HTC X01HT), she didnt want it because she dropped it and the ringer didnt work. it had only gotten unplugged, so i opened it, plugged it in, and had an awesome phone.
I dont think this is normal, but from the time she gave it to me, the screen made an awful highpitched ringing noise, (very uni-directional, it was weird).
Anyways...
now, the screen is just white. for a little while i could get the screen back, just by opening and closing the slider and hitting the power button a couple times.
Sometimes the today would display, then it would jarble up a little bit then fade to white, but i cant even get it to do that anymore.
Anyone else seen this issue? i'd hate to get rid of a perfectly awesome phone.
Thanks!
(also, if someone could post a picture of the device locked screen, where you have to enter a PIN to use the phone, that would be great, im trying to get into the phone with activesync, but its locked, and i dont know where to push the buttons.)
thanks!
~Mix3d
Looks like the screen is unplugged, really. Maybe you need to disassemble further, like http://www.pdacenter.ru/razborka/razbor_hermes/ shows?
keep in mind, it worked fine for almost three weeks before the screen issue started... but i will try that when i get my hands on a small flathead again.
There's a whitescreen & D-Pad failure issue that can be caused by many things, including DROPPING the phone.
I wrote a guide about it which seems to be quite successful for many people.
http://forum.xda-developers.com/showthread.php?t=321163
so after trying a hard-reset, (which somehow displayed on teh screen), and clicking no, i was able to get the screen back... only this time with the moved screen problem, wrapping around at the top about 1mm.... and the buttons didnt work.
i tried your guide, but now im stuck at the white screen again... :/
Tyman07 said:
**** You Dude!
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I have been using CRC 12.11 for a while. A strange problem started all of a sudden. My screen went white although it is working. Soft reset didn't solve the problem. Hard reset solved the problem for a while and then it came back. I noticed this at the time it happens. While everything is fine, the screen fades out, a few lines like scratches appear and then the screen stays white. I hear system sounds, the phone rings but no display. What has caused this?
I flashed another ROM but when my phone restarted it was still white. I hard reset and now I am waiting. If it reappears, it means it is a hardware problem right?
andreasy said:
I have been using CRC 12.11 for a while. A strange problem started all of a sudden. My screen went white although it is working. Soft reset didn't solve the problem. Hard reset solved the problem for a while and then it came back. I noticed this at the time it happens. While everything is fine, the screen fades out, a few lines like scratches appear and then the screen stays white. I hear system sounds, the phone rings but no display. What has caused this?
I flashed another ROM but when my phone restarted it was still white. I hard reset and now I am waiting. If it reappears, it means it is a hardware problem right?
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Click to collapse
I had this same weird issue once on my rom, i think it's because of the Big storage bug.. Flashed OEM rom and went away.. only saw it once!
I reflushed several ROMs that I used to have before without problems and still have the same. I can't install OEM, I think it's because of the bootloader version but I don't remember exactly the procedure to correct this and I don't know if it's worth the effort in downgrading to OEM.
Another thing I just noticed is that the screen is not aligned in the center. There is a small gap on top of the screen as if the image has moved downwards. Maybe this is the cause of the problem. Noone had similar issue? I don't believe it has to do with big storage because I have been using it fot a while and this never happened before, not even once.
Any ideas will be apreciated as my only choice right now is to buy a new phone.
same thing
i´ve been looking around and some people say is because the magnet in the pouches, affect in some way to the screen ribbon or something like that.
that is a common problem with the hermes, if u search the forum u'll find a couple of threads like this.
it's a hardware problem, next symptoms will be the green/red buttons and d-pad stoping to work
I know theres a few links in the FAQ about the white screen issue, its fixable in some cases.
problem solved!!!
i just took it apart, one of the ribbons which connect the green and red buttons was kindda folded also the connectors , so i just blow some compress air and tried to unfold the ribbon, put it back together and voila! like new. Just be carefull cause it´s like fragil.
same exact problem word for word
The same exact thing happened to my hermes. I guess I can attempt to put mechanical skills to work and fix this problem.
Recently I began to notice a problem with my phone. Whenever I have the keyboard slid out the touch screen is almost non-responsive. So over the past few days I've tried observing what the exact problem is and I think it could be the cable/ribbon that connects the touch screen to the keyboard. I'll have to tilt the screen back and forth before it will actually recognize me touching it. And I've noticed when I rub that ribbon it seems to work. There's also a crease in the ribbon where it folds on it when you close it. I believe this is the problem but I'm not sure and I want any advice/tips I can get. If it is the cable can you order a new one and replace it yourself?
Thanks in advance
Any ideas anyone? I cant get it to half work so I can text and stuff but I have to press it hard and it still wont work at times so something somewhere or another is wrong.
Tripp-phpBB said:
Any ideas anyone? I cant get it to half work so I can text and stuff but I have to press it hard and it still wont work at times so something somewhere or another is wrong.
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Flash the stock ROM and SPL, and do a warranty exchange. This isn't a device you want to open up unless you really know what you're doing and are certain of the issue. If you really want to give it a go, then just buy a non-functioning unit from eBay to use for parts. They can normally be had for less than $40.
Wow, I cant believe that I finally found someone with the same problem as I have.
At first I thought that it was a software issue and I reloaded the software on my device.
The screen responds to presses with the keyboard in, but extended it doesnt respond and only the external keyboard works.
So to type a nice long sms I would have to start it on my display, flick out the keyboard to carry on and then flick it back in before I could press send or anything.
How frustrating.
But I did a test now and flicking the keyboard out and then slowly slowly pushing it back in I can get to a stage where both the external keyboard and screen responds at the same time again.
Definitely a ribbon problem or something.
Only had this phone for a few months now and if it already doing this then I am not feeling too obtimistic about its future.
Well, time to take it in for a warranty repair. I wonder how much greaf I am in for now.
Time to pull out my awesome trusty Artemis out the cuboard.
Tripp-phpBB said:
If it is the cable can you order a new one and replace it yourself?
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I had a friend that had this problem with his TP2 which I've successfully repaired. First thing if you want to do it yourself, go to youtube and look for the Rhodium disassembly video (this will help you a lot). It is not difficult to change any parts in the phone provided that you proceed with caution and take the necessary precautions.
If you are afraid or have never opened up a phone to fix parts, then I would suggest to send it to HTC - this would be devastating if you managed to break up the motherboard by mistake or any other parts in the process of fixing the flex cable.
Tripp --
Did you ever find resolution to your problem? Recently my phone started having the same problem, which I originally thought was related to messing up the calibration file when I put loaded xdandroid GBX0A.
However, it sounds like my problem is pretty similar to yours -- touchscreen works fine when the keyboard is closed, but when it is open it only registers on the bottom of the screen -- which is actually useful in some sense because I can still hit the soft keys in the messaging app and such, but not so useful if you want to scroll using the touch screen. If I play around with the z-hinge a bit, sometimes it starts working -- which sounds like the same thing that you described.
Sorry, I just seen your post but I never fixed mine as I went ahead and bought another phone (Evo) but I did research the problem quite extensively and the problem I believe lies in the ribbon that connects the two halves of the phone. If I remember correctly the motherboard is in the side with the keyboard and that's why when it's slide out, the touch screen won't respond correctly. You can find the part online and replace it yourself. I've taken mine apart and it's not that hard but as said, you need the right tools and to be very careful.
Hi guys
I have tried all the above
Last resort is i got sprite backyup to work
BUT HOW THE HELL DO YOU HIT "NEXT" OR "OK" FROM THE KEYBOARD AS SCREEN DOESNT WORK????
My phone can't seem to work anymore if I slide it out. Everything just freezes, but if I tilt the screen up it works. Has anyone else had this problem before?
Well now the thing just freezes if the keyboard is out at all. I'm guessing it's a paperweight now?
A potential solution
lurker2389 said:
My phone can't seem to work anymore if I slide it out. Everything just freezes, but if I tilt the screen up it works. Has anyone else had this problem before?
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Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!
that sucks. might be a ROM things IDK