I have a Verizon Touch Pro 2 and I can send but not receive a MMS message I have called tech support and they can figure out the problem and they put a trouble ticket (someone that works at Verizon once told me thats a way of them blowing you off) out for the problem. Has anyone else had this problem?
either go to a store or have them remove and readd the data package and force it in the switch
I have this problem with my TP2 on Vodafone UK. They apparently did all the data crap but it still does it.
What happens is someone sends me an MMS then over a month later I receive it, but it's expired and can't be downloaded.
You stole Boo Boo's Name said:
either go to a store or have them remove and readd the data package and force it in the switch
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I have been to the store and they have know idea what is going on...its ridiculous.
try to send one to yourself & see what happens. I know back in the days when I got my MDA/Wizard I remember reading something about sending before you can receive so everytime i get a new phone, out of habit, i send myself an MMS.
does your store have techs or just sales people.
they need to remove and readd your options
xnifex said:
try to send one to yourself & see what happens. I know back in the days when I got my MDA/Wizard I remember reading something about sending before you can receive so everytime i get a new phone, out of habit, i send myself an MMS.
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I have sent myself one many times and still nothing. I had no problems receiving mms with the Storm that I had before....well one problem, the storm was a piece of junk!
Related
Im trying to send a picture, under 300k to someone else but keeps giving me an unable to send error with an envelope at the top with an exclamation point through it. I also seen something asking me if I wanted to stop the current connection to send.
Anyone running into this problem or know how to fix it?
In order to send/download MM messages, the current active connection may be closed (this may affect other applications in use) Do you want to continue?
Then it it asks me to either HIDE or Menu, with Yes or No in it.
Any help would be appreciated. Im getting MMS's from others, can send pics via email and upload to Facebook, its sending out is what the problem is
well i tried sending a picture message to my buddy who has att or sprint, i am verizon, i pressed send and walked away, came back turned the screen on and had a notification saying that it failed. however he still got the message. this is the only one i have tried, as i don't send pics a lot. so i take people aren't getting your pics even though it says they fail?
Thanks for replying. Im a TMOBILE customer and on one of the pages around here, lol, I found a thread where I had to go in and change the address in the MMS settings to where it was going. If you are a TMOBILE customer and have any problems, let me know, I can walk you through how to set it up without issue, plus the 6.5 has a quick uploader for Facebook, much easier than sending a picture or video as an email
Hi all,
Hopefully someone can help me as I am completely stumped.
Three days ago I flashed an sense ROM and all was well until I noticed people saying you didn't get my voicemail? So pressed 1 and called my VM only to find I had 7 voicemail that I was never notified about. I didn't get a task bar notification, app notification and they didn't show in the VVM app.
I have done the following, battery pull, update prl, update profile, sent activation message to [email protected], says it there is a delay in setting up your voicemail and you message will be sent as soon as this step is complete. I have also tried restoring a nandroid when VVM was working and nothing works.
Im lost and it sux not knowing if I have a VM, any help is greatly appreciated.
Thanks,
JP
identical situation here, did you ever find a solution? anyone else have this experience? if so, howdya fix it?
bump this...having the same issue.
uninstalled vvm and re-installed latest apk, app generated it's own activation message, but send failed, still no notifications, this sucks...
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
Nah, this isn't the aosp text issue, it's different, but thanks for the input.
So I took my phone to sprint today, and after an hour and a half working w/ 3 different tech depts, a couple supposed vvm resets (or refreshes), and a full reset of the phone and still no fix, they decide to give me a new phone. Set up the new one (003 w/ 3.29 otb) and no dice, 3 hours, a new phone, and still have the same problem I walked in with. I've uninstalled and re-installed latest apk as well as an older one. What seems to be the problem is the "activation message" is not sending. Sprint says it's a known issue and there will be a software fix soon - my experience w/ Sprint is 6 mo. is "soon" for an update or fix. Anybody know a fix for this?
Holyrolla said:
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
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holyrolla's right check to make sure you don't have it blocked. if you added it before it wouldn't block it. but now for some reason it blocks it. I had the same problem as the op took me a week trying to figure it out. then I remembered I blocked 9016 when I had cm6. unblocked it and within a few hours my voicemail activation was able to be sent.
also compose a message in the vvm app and send it to someone in your contacts, this should get the server talking with your phone if your activation message still won't send
Holyrolla said:
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
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Click to collapse
This worked! I blocked and unblocked 9016 text in August on Heroc. Four days before Thanksgiving on Evo for 2.5 weeks w/ vvm working fine...and all of a sudden no vvm. After I replied to this post earlier, I decided to check it out anyway and there it was. Unblocked 9016 and vvm works fine.
Thank you Holyrolla!
Anyone else unable to send text messages? I just got this phone and I absolutely love it but I can't send texts. I can receive them though. I have been on the phone with sprint for an hour and they are now telling me to take it back and get a new one.
Ryno23 said:
Anyone else unable to send text messages? I just got this phone and I absolutely love it but I can't send texts. I can receive them though. I have been on the phone with sprint for an hour and they are now telling me to take it back and get a new one.
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Try updating your profile? Try handcent?
update profile and prl from menu > settings > about phone > system updates
Did all of this multiple times.
did you port your number to google voice?
Are you using an Airave? I was unable to send any texts out at home but was able to anywhere else. Found out that the Airave was the cause so I shut it off for the time being and everything is working fine.
Call sprint and let them know. They will walk you through a refresh.
Sent from my SPH-D710 using Tapatalk
wickedap1 said:
Are you using an Airave? I was unable to send any texts out at home but was able to anywhere else. Found out that the Airave was the cause so I shut it off for the time being and everything is working fine.
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So why do you have one in the first place then lol?
Ranger093 said:
So why do you have one in the first place then lol?
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I have a bunch of dead spots in my apartment complex. Airave was able to get everything covered nicely.
same thing here. took about 30 minutes before it would start texting properly after activation
Had the same issue, I restarted my airave and it started working fine. Just unplug and plug back in.
wickedap1 said:
Are you using an Airave? I was unable to send any texts out at home but was able to anywhere else. Found out that the Airave was the cause so I shut it off for the time being and everything is working fine.
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Click to collapse
wickedap1 said:
Are you using an Airave? I was unable to send any texts out at home but was able to anywhere else. Found out that the Airave was the cause so I shut it off for the time being and everything is working fine.
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I do have an Airave and that is the problem. When I got to work this morning everything is perfect. Stupid Airave!
This unfortunately happened to me. Apparently I had about 50 text messages that never sent (which explains why I didn't get some replies) since getting the phone on Friday. Well, my phone decided to send them all at 2 this morning. I had a few very upset people that I was texting them the most random things at such a terrible hour. I had previously updated my profile and all that good stuff, so hopefully this won't be an ongoing issue moving forward, otherwise I may be forced to reactive my Evo 3D.
I had the exact opposite issue yesterday. Was able to send but not receive any texts. I seemed to fix by itself towards the end of the day. Might be the local towers fixing something.
Airrave ...you mean MiFi right...same effect
I can't get images from people... It just sits there saying downloading (mind you it is a 26KB file...
WTF
Any thoughts?
I've gotten lots of them, and sent lots of them with no issues, using stock messaging app..
Did you try restarting your phone? i had that same problem but my pictures were not sending, it said sending but never sent, i was also roaming with barely a signal(middle of nowhere).
But after i made it back to the city it sent.
trojanv said:
Did you try restarting your phone? i had that same problem but my pictures were not sending, it said sending but never sent, i was also roaming with barely a signal(middle of nowhere).
But after i made it back to the city it sent.
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I've rebooted and flashed new kernel... no bueno.
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
madsquabbles said:
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
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I think the above is accurate IF you have a GV number AND a sprint number. However, if you started with a Sprint number and used GV integration (NOT porting your Sprint # to GV) then: MMS would arrive to your phone's messaging app, but not to GV app or GV web interface.
I took advantage of sprints GV integration months ago with my og EVO 4g, no problems. Picked up ET4G and now I can't send or receive MMS. Searching for a solution...
My wife had this issue on her ET4g. I updated profile, prl and firmware/software and it was resolved. In frustration I did all three before checking to see if it worked so I'm not sure exactly which of one resolved her problem. But mms send and receive fine now.
madsquabbles said:
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
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Click to collapse
I do have Google Voice, but I "skipped" integration...
I only use GV for voicemail.
It is weird... I think the phone cannot receive Png files (take a screenshot and try sending it to someone).
-RR
I called sprint yesterday, they updated my profile, had me reboot, no dice. PRL update, no dice. Remove battery and wait a few minutes, reboot, no dice. Getting desperate, I loaded custom PRL 00001 for constant verizon roaming.... whaddya know, speeds increased, but still no functioning MMS. I'm tempted to reset everything on my phone, but don't really want to reconfigure everything. Ugh.
I'm not rooted, have not attempted root. I switched back to Sprint 60681 PRL, still no MMS. Suggestions?
I've also noticed that my phone doesn't upload to pics to twitpic or yfrog successfully while on 3g (via tweetdeck). I wonder if there's some radio hardware or software bug that makes uploading difficult/slow?
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I guess I'm just not sure how a Hard Reset would change anything to suddenly allow MMS sending. I've tried handcent, then uninstalled and back to stock messaging app, still no dice.
Anyone want to hypothesize about how a hard reset would enable MMS?
Your problem may be that you need too go on the google voice webpage not app and delete you phone number off of it. I had same issue changing.devices. delete your number off the voice webpage uncheck it so its not assigned too any phone. Delete google.voice.from your phone. Re download it then do the carrier integration again when u first open it. Alot of people have this.problem everytime u change devices u need too do this. Even if its the same number. Went through exact same thing. Had same issue. Trust me try it. I actualy called sprint they had me reset prl and profike blah blah didnt work then said i needed too contact google. But i stumbled upon the solution in a forum for google voice integration
---------- Post added at 01:46 PM ---------- Previous post was at 01:37 PM ----------
h20wakebum said:
I do have Google Voice, but I "skipped" integration...
I only use GV for voicemail.
It is weird... I think the phone cannot receive Png files (take a screenshot and try sending it to someone).
-RR
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I send screen shots too people all the time.
I had this problem with my Hero but not my Photon or E4GT.
I have the same problem. Started some time last week. I called Sprint and they did like 5 resets, no luck. They told me to take it to the Sprint store.
So today I spent an hour and 20 mins in the Sprint store where they did all sorts of resets and system updates, no luck. In fact, he told me he had 3 other Epic 4g Touch's in the back that came back with the same problem, and he didn't have any new ones to give me. He told me to call back on Friday and see if he has any new phones in stock.
This whole issue was on a stock phone, did all sorts of hard resets. I just rooted my phone, still using a stock kernal though. Still having the same problem. EVERYTHING works except for MMS. Not only that, but when I try to log on with pictures.sprintpcs.com, the site is not working either. STRANGE... the other phone number on my account log in OK.
Any change's that can be made to the MMS proxy?
Hard reset solved it for me today. I reset, then sent an mms before installing any apps. Success! Then I reinstalled google voice. My guess is that my problem had something to do with google voice integration, & a new phone. I'd bet that the other new ET4G's at the back of your sprint store perhaps could be similarly solved? "de-integrate" GV then reintegrate?
Odd, I know. But all is now working well here.
Sent from my SPH-D710 using Tapatalk
I tried a hard reset no luck... Sprint tried it. I tried to root, no luck. Sprint will replace my phone. I just don't see how EVERYTHING WORKS except MMS. It makes no sense. Anoyne have any RTSP or Port changes that could be made?
I was having this problem when a friend sent me a MMS and it was stuck just saying download. I installed Handcent, opened the message thread, and clicked the download button. Worked right away.
SO my total time on this issue is now up to 7 hours total, an hour and a half in a store and 5 and a half on the phone with Sprint.
I FINALLY got them to admit that this was an account/network issue and not a phone issue. They opened a network issue and I have to wait 72 hours for a reply now.
For anyone that just can't seem to send or receive pictures, but the phoen says it sent, try checking out www.pictures.sprintpcs.com
In my issue, I can't even log into the site, it tells me that my phone number isn't a valid Sprint number... Mind you, from the square one, I TOLD SPRINT THAT THIS WAS HAPPENING AND IT WAS AN ACCOUNT ISSUE AND NOT A PHONE ISSUE!! They ignored me... they had me do at least 7 phone resets over 4 phone calls and 1 store visit. I tried to explain to them that even if my phone was broken, there is no wake a broken phone would make my picturemail website stop working too.
Finally I had them activate my old Palm Pre (OMG that thing takes 3 minutes to boot up, how the hell did I ever deal with that phone?) and I tried sending picture mail from there and nothing. So they opened a network ticket (Second one, because they told me they would open one two days ago and when I called yesterday they said a ticket was never open).
The next step... Talking to billing and seeing how they could compensate me for all my headache in this. $$$$
Update:
Spoke to someone from networking. They said that Sprint is in the middle of moving things to a new "Platform". This process involves moving accounts to a new platform and I was one of the lucky ones that didn't get moved correctly and had my account deleted.
Marshmallow Rolled out yesterday, I didnt take it. But friends have and we are all having texting issues today, Not sure if my problem is with just them.. Just wondering if its a sprint thing or regional?
Corbitt74 said:
Marshmallow Rolled out yesterday, I didnt take it. But friends have and we are all having texting issues today, Not sure if my problem is with just them.. Just wondering if its a sprint thing or regional?
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Yes, the activation service was down for a few hours. I believe it is back up now but there were disruptions in text today i noticed.
Looks like the txt is back up. But system is slow.
I cant send mms... it keeps saying multimedia messages not supported by network... anyone else?