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Hello
I just phone up O2 UK Customer Service and I ask them for the Network Unlock COde and the Operator that take my call say is illegal to unlock your o2 mobile and you isnt allow to do that anyway
Oh my god.... LOL cant believe she say that.... she so stupid
weasley said:
Hello
I just phone up O2 UK Customer Service and I ask them for the Network Unlock COde and the Operator that take my call say is illegal to unlock your o2 mobile and you isnt allow to do that anyway
Oh my god.... LOL cant believe she say that.... she so stupid
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If you bought the phone on a contract then she is absolutely correct.
When you buy the phone on a twelve month contract, then that contract forms a part of the sale. In other words, you havn't finished paying for the phone until the twelve months is up. Given that the phone is still, in part, owned by O2, they can put restrictions on your useage in their terms and conditions including preventing you using the phone on someone else's network. To change the state of the phone whilst it is still under contract it breaking that contract.
I'm afraid, if you want to use the phone somewhere else, you have to pay for the phone yourself! If you want someone else to help you pay for the phone (by getting it massively discounted on a contract) then you have to accept the restrictions that come with that - or wait for someone to create an unlocking utility
i bought it Sim-Free From THE LINK for £550 But is still locked to O2
so in other word the Phone isnt sim-free after all
weasley said:
i bought it Sim-Free From THE LINK for £550 But is still locked to O2
so in other word the Phone isnt sim-free after all
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In that case, I think you need to speak to the link, not O2.
It's not correct to say it's illegal.
Secondly, O2 don't own the phone. It's yours.
Thirdly, get on their case. Mither them, write to them and write a complaint to ofcom.
Bassey said:
weasley said:
i bought it Sim-Free From THE LINK for £550 But is still locked to O2
so in other word the Phone isnt sim-free after all
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In that case, I think you need to speak to the link, not O2.
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Been to THE LINK First then call o2
In the Link they say Is a O2 Device and you should contact O2 for the unlock code since the stock is came from O2 Directly
It is definitely not illegal to unlock a phone in Europe. In the US, it might fall under the DMCA, and be considered illegal.
Like Bassey said, the contract you signed might forbid you from unlocking the phone, but this would be a case for civil court. No operator would find it sensible to pursue individuals who unlock their phone unless this becomes a major problem.
LeSkip said:
It is definitely not illegal to unlock a phone in Europe. In the US, it might fall under the DMCA, and be considered illegal.
Like Bassey said, the contract you signed might forbid you from unlocking the phone, but this would be a case for civil court. No operator would find it sensible to pursue individuals who unlock their phone unless this becomes a major problem.
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The XDA IIs is not from Contract..... is supose to be Sim-free.... on my invoice is say Unconnect Sim-free O2 XDA IIs
so I should entitle to get the phone to be unlock since i am not commit to a contracy
As has been said already - if you have bought it supposedly sim-free from the link, then your gripe is with them as they are breaking trades descriptions laws by selling a sim-free unit when it is network locked.
In my understanding, no phone company would ever block you from getting a phone unlocked through their own channels as it is still revenue for them if they charge you. You are still tied to the contract anyway, therefore they know they will make money out of you either way.
The only way you may have trouble from the network is if you unlock independently, as they can then claim you have tampered with the handset and are therefore out of warranty should you have a fault with the unit.
The Link are definately out of order here. The problem is that you've bought it sim free, so you don't have a Service Provider. And the link are basically telling you to ring your Service Provider. ITS THEM!!.
To get a quick soluiton email your IMEI and proof of purchase to [email protected] and they will sort it out. They did for me.
JD
Ludicrous, really...
It seems that every time you speak to someone at O2 customer services you get different answers; it's verging on the ridiculous.
My situation is that I will be travelling to Montana in the US on business next month, but the city which I'm going to is not covered by any of O2's roaming network partners - information that I double-checked before contacting O2.
Armed with this knowledge, I set about emailing O2 support. I explained the situation, and the responses were as follows (edited for brevity)
Me: I'd like to SIM unlock my XDA IIs as I'm going abroad to an area that O2 do not have sufficient roaming partner network coverage.
O2: SIM Unlocking costs £15, but we don't unlock handests until after your 12 month contract is up.
Me: Hang on a minute, I'm locked into the contract for 12 months anyway, and on my O2 Max tarriff, you'll get at least £900 out of me for the duration. If I were to cancel my contract, I'd still have to pay O2 the remainder of my line rental and, if I didn't, you could but a global bar on the handset's IMEI... so where's the risk to O2?
O2 Yes, we confirm you've had your handset for less than 12 months; if you wish to cancel, you'll need to pay us for the remaining line rental. If you wish to use your handset abroad, you need to have international roaming activated. To do this, you will need to lodge a £100 deposit against your account, which is refundable after three months.
Me FFS! I never said I wanted to cancel, and my tariff already includes ITS (as published) and now you say I have to pay £100 to roam? Did you miss the part where I mentioned that you have NO PARTNER COVERAGE in the area which I'm travelling to?? Please escalate this issue to a supervisor.
O2 Hello. You have had your contract for less than twelve months. If you wish to SIM unlock your handset, you will have to cancel your contract, pay for any outstanding call charges and the line due for the remaining portion of your contract, plus a £15 unlock fee.
... at this point, I could kill... so I telephone O2 customer services instead.
I get told:
1. The O2 shop can do it for you
2. The O2 shop tells me they'll call customer services on my behalf
3. The O2 shop calls me and says "They say it'll cost over £900"
4. I call O2 customer services - again - and ask for a supervisor, and get told to contact O2 network services on a different number
5. O2 network services say they DO have partner coverage in Montana, and that this info is on their website... I'm not near a PC when I take this call, so I cant check.
I get to my desk, get to the O2 website and check for Billings, Montana, USA under international coverage. Guess what? No Coverage
6. I call O2 customer services again, thinking to myself that perhaps a lesser person would have resorted to mass-murder by now. I explain the situation in detail again, get told "can't unlock under 12 months yada yada" and then ask to speak to a manager. Two minutes of being on hold and then I'm told - "Right, we're organising your unlock code for you"
A half dozen emails and about 1 hour of 0870 calls to get there.
Compare and contrast this with my call to Orange to SIM unlock my SPV C500 yesterday:
Me Hello, SIM unlock yada yada
Orange Fine; we've requested the code and will call you for your £20 payment once we have it, which will be around 5 business days time.
I've had my C500 since August 26th... yes, five whole months
So, in summation
O2 = first to market with the goods, but crap support
Orange = late getting the handsets, but very little hassle
i totally agree with u
when i got my vodafone SE v800 with contract
i called the customer service the same day say i want a network unlock code .... they say fine there will be a charge of £25.... i say that fine no problem .... after they give me the code straight away no question asked
From taking contract out to un-sim lock mt phone take no longer than 15min
I usually dnt like voadfone bcoz there low coverage in my area but that time is the first time i prasie them
O2 also told me if was illegal to unlock my XDA II. Eventually (after speaking to several O2 representatives) they agreed to do it for £25 charge and said it could take up to 28 days to be applied.
At that point I downloaded the unlock utility and within 2 mins had a nice unlocked XDAII.
Seems to me the least hassle to get the phone unlocked !
cheers
Russ.
Re: Ludicrous, really...
TheMadScot said:
A half dozen emails and about 1 hour of 0870 calls to get there.
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Hi.
Thought you may be interested in the following service:
http://www.registeredcall.com/?cat=2&subcat=1&compID=2
You call this 0871 number and record phone conversations. You can then download the audio file or send a link to the file if needed.
Use it when you are phoning customer services etc so you have a copy of what people have told you - very usefull.
I have no connection with the service - I just think its a handy tool to use.
Regards,
Ian Watson
russ said:
O2 also told me if was illegal to unlock my XDA II. Eventually (after speaking to several O2 representatives) they agreed to do it for £25 charge and said it could take up to 28 days to be applied.
At that point I downloaded the unlock utility and within 2 mins had a nice unlocked XDAII.
Seems to me the least hassle to get the phone unlocked !
cheers
Russ.
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Y'know, if someone out there had developed a utility to unlock the XDA IIs, I'd have done the same thing
Unfortunately time wasn't on my side here... it's less expensive for me to pick up a Verizon or Sprint pre-pay SIM for my XDA IIs than to go to the trouble of either
a) Purchasing a pre-pay mobile in Montana, or
b) Renting a handset for use whilst I'm there
I'd rather pay the £15 to O2, get a pre-pay SIM when I touch down, and alter my O2 voicemail to say "I'm out of the country; call me on +1 xxx etc. if you need me" for the duration of my stay. That way I'll retain all my important data on my IIs, be able to dial within the States when necessary without spending silly money, and call back to the UK to retreive my voicemail without it costing a packet.
The one feature of my IIs that'll get worked overtime is the built in WiFi; there's plenty of hotspots around so I might even take a look at Skype for those occasions I need to call
SIM FREE does not mean unlocked to all networks, it means the phone is sold without a sim, I know we assume that sim free means unlocked but that is not the case, if it was the case it would be advertised as open to all networks, crafty maybe but there is no onus on the the link to do any more for you.
I'm pretty sure in this case you could probably push them for selling it with misleading information.
I do appreciate what you're saying though and again, we dont have all the facts of how the salesman actually described the product to the buyer.
that's strange, i just got my xda IIi and then phone to the O2 customer service, they said that i have to pay 15 pounds, then they will send the unlock code to me within 14 days.
weasley said:
LeSkip said:
It is definitely not illegal to unlock a phone in Europe. In the US, it might fall under the DMCA, and be considered illegal.
Like Bassey said, the contract you signed might forbid you from unlocking the phone, but this would be a case for civil court. No operator would find it sensible to pursue individuals who unlock their phone unless this becomes a major problem.
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The XDA IIs is not from Contract..... is supose to be Sim-free.... on my invoice is say Unconnect Sim-free O2 XDA IIs
so I should entitle to get the phone to be unlock since i am not commit to a contracy
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This is OUTRAGEOUS!!!! "SIM free" generally means unlocked... so you're supposed to be able to use any wireless carrier... Even though the word "SIM free" word-for-word means "no SIM" and not necessarily means unlocked, the "SIM free" word has been widely used to indicate that a device is also unlocked.
It's clear that "The Link" is playing word games with its customers. This vendor is NOT TO BE TRUSTED AGAIN...
From what has been said (and not having seen your contract with the Link or the full surrounding circumstances) it sounds like:
1 Either the link is in breach of its contract/its obligations to you as a consumer under Sale of Goods Act (SOGA); or
2 You have an actionable remedy for misrepresentation against the Link shop involved (you would need to verify that there is no small print at the point of sale or alongside the demonstration phone defining exactly what sim free means/that you weren't informed of what this meant by the sales assistant).
Absent any definition of Sim free I think it is reasonable to intrepret this as available for use with any network.
Contract/Sale of Goods Act
There are certain terms implied into all consumer contracts by SOGA. The most important being that the phone is of satisfactory quality and fit for the purpose and as described. Important here is to check through the point of sale posters and leaflets etc (see above). Also when you were speaking to the sales representative did you make know to him or her that you would be making use of this phone with another sim. If you did then this puts you in a real position of strength as you will have expressly made a particular purpose known to the vendor. If not you still probably have a reasonable case that either the phone is not of satisfactory quality (given the manner in which it was described) or that there is an actionable misrepresentation.
Misrepresentation
There are 3 types of misrepresentation (innocent, negligent and fraudulent) with technically differing effects upon your contract. But leaving the legal technicalities aside, at the very least there is a good argument that there has been an innocent or negligent misrepresentation by the Link here aside from a breach of SOGA. Either way you are entitled to demand that the Link resolve this situation to your satisfaction or threaten to take them to the small claims court.
Conclusion
Where you get to, is do you want the phone? If yes, write to them and demand that they resolve this with 02 forthwith. State your legal rights to them as outlined above (remember to think about your particular circumstances). Alternatively if you don't get anywhere say that you will and pay the necessary unlocking charge to O2 and will seek a refund of this charge and your costs from the Link (keeping the Link notified in writing and retaining all paperwork and receipts). You can then take action against the Link (if necessary) to recover it.
If you don't wish to keep the phone, then return it to them and demand a refund immediately. Do not delay.
Finally, there are various helpful guides to your rights as a consumer on the government sites - see dti.gov.uk and look for sale of goods act. Remember that everything depends on the facts of a particular case.
Good luck
P.S Finally, having given some pro bono advice, I would appreciate some help in return from anyone who would be willing to spend 30 minutes on the telephone with me going through the upgrading process. Having read through Wiki I am getting lost with all the Dos commands root files etc. If anyone can, please PM me.
Thanks J
Hey guys, i might be buying a note 2 very soon .. I was just wondering if any of u got it unlocked? If yes then HOW MUCH DID YOU SPEND ..
Cellunlock.net offers it for 25$. Looking for some cheap alternatives !!
Call T-Mobile, and ask to have the phone unlocked. I had to fax them a receipt (a t-mobile one, which made no sense to me), along with my remedy trouble ticket number, and imei. They later sent me the unlock code. Free.
My store said they would do it for free after 30 days.
I paid the $25 because I didn't want to wait and I wanted to try it out on ATT.
i was thinking to buy a tmobile one and use it at my local network .. for that I need the unlock code .. 25$ is not what I am looking to spend ..
Again, it's free if you buy a t-mobile one and call their customer service to get the unlock code.
mdt73 said:
Again, it's free if you buy a t-mobile one and call their customer service to get the unlock code.
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If they give you static, just tell them you plan to go overseas and need it unlocked for that.
I dont think they will give the code to a new contract !!
Tell them you are going out of the country, and if they won't budge contact me and I can get it unlocked for about $15.
Guys, chill out. There is really no need to be so concerned about unlock codes. I work for T-Mobile, and I want to offer some advice. Completely on my personal accord, not as part of my job with T-Mobile of course. Mind you, I will not do anything that violates any NDA or other agreement, contract, association that I have with T-Mobile, but I can offer the policy information, since it is not anything I wouldn't tell any other customer I talked to as part of the job.
Basically, if you buy a phone from T-Mobile you can get it unlocked, so long as you are at least 40 days into your account. Not contract, not tenure, but account. The account you are using the phone on has to have been open at least 40 days. You also have to have used the phone on that a line on that account. Meaning you made at least 1-2 minutes worth of phone calls.
Otherwise, assuming you bought it and do not want to use it on your account, you can send in proof of purchase that you bought it at full cost, or they can see on your account that you bought it. Phone purchases in store, just to address one earlier comment, do not always show the full receipt information (device, etc) and that is why a fax is required. Purchases made through customer care, online, or through telesales, are viewable through the proper phone team.
If you buy a phone at full cost and DO NOT have a T-Mobile account, you can get it unlocked by calling in and providing the imei number and they will submit the request. No faxing or any other hassle. Many agents are not aware of this exception in the policy because it does not come up all that often. So you may get someone on the line who is unaware and will swear up and down that it is not part of policy. I, personally, have had to spend time talking to managers who did not even know this part of policy. However, it is a part of a policy, and therefore is the easiest way to unlock the device.
There are other little minor things in policy, but most of what I have said is for the average buyer. Also, note that 'going overseas' is not any sort of exception to policy. If you do not meet the normal policy requirements, you could be going to the moon for all it matters and it would not be any reason to go outside of policy. The requests are completed by an offline team, and they are strict to policy. I have seen many customers get angry because "the store told me I could just call in and unlock it" or "I am going overseas in two days and that is why I bought the phone in the first place." If you say you are going overseas, then you will just be offered international roaming information for using T-Mobile overseas, or be told about cancelling your contract, paying any applicable ETF, and then getting the unlock request submitted in as part of the cancelled account part of the policy (which has its own set of requirements).
As a disclaimer I will say that while I work for T-Mobile, I am not writing this as part of any association with T-Mobile, and I do not condone any abuse of policy or misrepresentation in order to circumvent or manipulate policy. I also will not do anything outside of policy for anyone. I am unable to submit any unlock requests for anyone or call in for anyone or do anything of the such.
However, I do hope my advice helps.
The only real time to pay to get the device unlocked is if you just bought the phone at a discount, started a brand new T-Mobile account, and are under 40 days since activating your account.
phoenixbennu said:
Guys, chill out.[...]
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just to back phoenix up (thanks for the writeup btw) i've done this twice on Tmo
- 30+ days into my value plan and I requested the code for my s3, had it the next day in my email.
- paid full price for another s3, same thing, didn't have to wait at all, just called and requested the same day.
easy as pie.
Thanx phoenix... N other guys .. I will try to get it done from t mobile only ..
I purchased the phone outright from T-Mobile, did the fax thing the next day, and proceeded to wait about a week for the unlock team to get me my code. Glad I didn't need to have it with Solavei. Of course I found that out after the fact, lol!
mdt73 said:
I purchased the phone outright from T-Mobile, did the fax thing the next day, and proceeded to wait about a week for the unlock team to get me my code. Glad I didn't need to have it with Solavei. Of course I found that out after the fact, lol!
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All carriers are required to unlock phones at the customers request, it was put into law a year ago or so. Same law that said jailbreaking/rooting is legal and cannot void a warranty. No one knows about it yet because it loses money for telecoms, but they can't refuse to unlock your phone because it is illegal to do so.
You do know there's a write up to unlock this phone for free right ?
Sent from my SGH-T889 using XDA Premium HD app
I bought an almost new S3 LTE SGH-T999L for my son off CL. It checked OK on swappa and it worked for a week, then unable to connect to network. Swappa now says blacklisted. DOH!
It sucks to have a $350 paper weight! I tried to contact the seller with no luck.
Couple questions...
Any way to fix it?
Can this model be downgraded to 4.1.1 to use free unlock method and even then will it possibly work on anther carrier is the US. I know it will work outside the US if unlocked.
I contacted T-Mobile and they said nothing I can do, only the original owner can have the blacklist lifted.
Any help or advice much appreciated!
Also let this be a lesson to all...just because it works when you buy it, don't mean it wont go belly-up in a week. :crying:
Sorry I didn't answer your PM before. Wasn't ignoring you. Unfortunately your options are extremely limited.
You will have to pay for an unlock code online (see the last couple pages of the unlock thread), and then sell overseas. Just please be honest about it to whoever you sell it to in case they plan on bringing it to the states.
Personally, I'd also file a police report. May not come to anything, but if the guy gets arrested for anything else, or enough people file a report against him for similar stuff, you may then have some recourse against him. But he has twice committed fraud, or theft by deception (or something like that). First against T-Mobile, then against you.
Once unlocked, it might work on other carriers here, but not for long. I'm told all US carriers will be sharing the same blacklist by year's end. I've also heard it may also be shared with Canadian carriers as well.
Sorry to hear that happened to you. You're definitely not alone! This happens all the time, unfortunately.
Never buy used unless you make the transaction in person at a T-Mobile store where the seller can prove they have paid for the device in full and are allowed to sell it. Also, have a note made on both accounts (preferably by a manager) that the sale is made so they can't report it stolen a few weeks later.
Sent from my SCH-I535 using Tapatalk 4
I hear you, but it never goes down like that. I've bought and sold 30 or 40 smartphones. First time I've ever got burnt. I make small profit along, but this one is a stinger. I've had people want to meet me at Verizon, ATT and T-Mobile and every time I met them there all the store employees would say is if the sim card works it's ok.
Of course you could ask for a receipt...but what if it's a reseller like myself? I've had one receipt the whole time. Most of the time you can spot a fraud and steer clear. I check esn on swappa and/or Verizon site. I guess it's just a risky thing and I've been very lucky so far.
I did get a guy on ebay to unlock the phone for $10 last night. It works with a Lycamobile sim(T-Mobile reseller) and also works with a new LTE ATT Straight Talk sim...recieves LTE even. Maybe not for long...but it works fine now and it's been blacklisted about a month.
Guy on ebay unlocks clean phones for $5 & blacklisted for $10, he does remote into your pc to do it, but it only takes 2-3 minutes. He gave me the code, but it was never needed.
I'm a PagePlus dealer and I do alot of carrier flashing, not to beat blacklist, but to get more use from older 3G devices. Anytime I sell a phone I always give a 2 days return policy if they change their mind.
The seller of the phone should be able to get some sort of confirmation off of his own account showing he is not currently making payments on it. If the employees are only saying to see if the SIM works, they are just being lazy or ignorant! With the owners permission they can look it up, or call support from the phone and have him ask them to verify on speaker so you can hear. I'm just trying to say there's other ways to get the info before buying.
I'd say that if you've bought that many you are pretty lucky. But for the blacklisted one that worked on other carriers...expect it not to on AT&T very soon and all other US carriers around the end of the year. Right now T-Mobile and AT&T share their lists, but don't use the same one, so it'll often take a few weeks to catch up. As I understand it, once the national list is in place, all carriers will be using the same one so it'll be more instant.
I have spoken to a few people who bought their phone used and all seemed good, but then nearly 2 months later it got blacklisted! Some people are apparently selling it, but then waiting a month or two to report it stolen!
I just hope that if one of your customers gets blacklisted a few weeks after buying from you, you will be willing to at least exchange it.
But before you try and sell this one, please consider that it's practically a given that it's not gonna work for very long.
Also, (and I'm not sure of the ramifications here) keep in mind that you are knowingly in possession of stolen property. That by itself is probably not a big deal for you, legally speaking, since it happens to so many people and hardly no one knows what they are buying when this happens to them. But if you sell it, you will be knowingly selling stolen goods. If one of your customers gets blacklisted, you could be the one held liable.
Don't take it wrong, I'm just trying to help!
And I'm just curious, what do you mean by "carrier flashing"?
Sent from my SCH-I535 using Tapatalk 4
I understand where you're coming from and I will not sell this phone except to one particular customer who takes them outside the country. My son is using it now on LycaMobile which is a UK based reseller using T-Molile towers. We will see how long it lasts...strange circumstance there since the provider is not from the US, will they also adhere to universal blacklist? I dunno...time will tell. At $30 per month they are cheapest unlimited I know of(Only 50MB 4G data, then 2G/3G).
I run a legitimate part time business and have rarely had phones returned, but always made the customer happy. Happy customers come back and most of my profit is selling refills and flashing/rooting/unlocking...not the actual phone sales.
Carrier flashing: Mainly I've flashed older Metro phones to work on PagePlus and GS3's from Sprint or Verizon must be flashed for pageplus because they don't yet allow 4G phones. I never do any ESN changes. I'm an old techie and I go way back to Nextel mods in mid 90's. lol
BTW I installed CM 10.1.2 RC2 right from the phone yesterday after originally flashing the CM10 linked in Doc's T999L thread. It flashed perfect right through CM update utility automatically and seems to run perfectly.
I have a T-Mobile s4, which is turned off due to non payment and I want to hook it up with another carrier. I tried the info given to unlock it but after I enter the number, it doesn't go to the screen shown on the video. Is there anything I can do besides pay T-Mobile?
Nope. I'm pretty sure that you have to have an active line to unlock.
purplekity415 said:
I have a T-Mobile s4, which is turned off due to non payment and I want to hook it up with another carrier. I tried the info given to unlock it but after I enter the number, it doesn't go to the screen shown on the video. Is there anything I can do besides pay T-Mobile?
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None payment of service or non payment on device?
Either which way your device is black listed. But if for non payment on device, technically device is stolen.
And either each way, this is probably a grey area to discuss on xda
carrier unlock s4
ShinySide said:
None payment of service or non payment on device?
Either which way your device is black listed. But if for non payment on device, technically device is stolen.
And either each way, this is probably a grey area to discuss on xda[/QUOTE
Hi, thank you for getting back to me so soon. It is off due to non payment of the bill and i put down half on the phone, so i guess its for both. I lost my job and could not afford to pay anything to anyone until i got my unemployment, anyway i wonder if i will have a problem restoring the service when i get paid? Thanks again.
denise
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ShinySide said:
None payment of service or non payment on device?
Either which way your device is black listed. But if for non payment on device, technically device is stolen.
And either each way, this is probably a grey area to discuss on xda
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I hope what you mean is that carrier locking of phones is borderline criminal. There is nothing morally wrong with unlocking your own phone. If you don't pay your electric bill, they don't confiscate your lights.
Sent from my One using Tapatalk
mhannigan said:
I hope what you mean is that carrier locking of phones is borderline criminal. There is nothing morally wrong with unlocking your own phone. If you don't pay your electric bill, they don't confiscate your lights.
Sent from my One using Tapatalk
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Guess you dont understand what I meant by non payment on the phone. i.e. Tmos payment plan to pay off the phone. Which you are in a contract to pay off the device. And if you dont fulfill the contract....guess who legally owns it? Cant buy a car not pay the bank and say hey i dont bank with you anymore so now I own the car legally....
ShinySide said:
Guess you dont understand what I meant by non payment on the phone. i.e. Tmos payment plan to pay off the phone. Which you are in a contract to pay off the device. And if you dont fulfill the contract....guess who legally owns it? Cant buy a car not pay the bank and say hey i dont bank with you anymore so now I own the car legally....
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Actually, it would be a little bit more like not paying your OnStar subscription fee and then having someone in a forum talk down to you like you stole the car because of it.
There is a huge difference here. The phone and the "contract" being intermingled with control over using the phone is nothing more than a tool to blackmail the customer into staying with the provider. T-Mobile's primary business is providing service for a monthly fee. I paid cash for my T-Mobile branded phone ($700+). But when I traveled abroad about a month later, they refused to unlock it because I had not had it with T-Mobile service yet for 40 days (although I have been with T-Mobile for at least a decade).
Like I said, when you don't pay your electric, they don't disable your lamps and your TV. They don't even come take your CFL bulbs that they subsidized. I get to use those bulbs with a windmill if I want to. When you don't pay your landline bill, they don't remotely disable your Panasonic cordless phone. If they COULD, they WOULD, but we wouldn't tolerate it. Unfortunately, there are people (like you) who have been lulled into thinking that this is OK when it comes to cell phones. Being a Senior Member, I think you should set a better example and use your critical thinking - and not simply imply that someone who didn't pay their cell bill shouldn't even be discussing it in public.
That was my point - indicating that you're not even sure if it should be discussed here is a bit dramatic - the guy isn't trying to screw anyone - just exploring his options. He paid for half of the phone up front, and paid for service for somewhere between 0 and 2 years. If anyone has been screwed, it's him by being held hostage.
A cell phone and a financed automobile are in different ballparks, my friend. I think you know that.
Mike
mhannigan said:
Actually, it would be a little bit more like not paying your OnStar subscription fee and then having someone in a forum talk down to you like you stole the car because of it.
There is a huge difference here. The phone and the "contract" being intermingled with control over using the phone is nothing more than a tool to blackmail the customer into staying with the provider. T-Mobile's primary business is providing service for a monthly fee. I paid cash for my T-Mobile branded phone ($700+). But when I traveled abroad about a month later, they refused to unlock it because I had not had it with T-Mobile service yet for 40 days (although I have been with T-Mobile for at least a decade).
Like I said, when you don't pay your electric, they don't disable your lamps and your TV. They don't even come take your CFL bulbs that they subsidized. I get to use those bulbs with a windmill if I want to. When you don't pay your landline bill, they don't remotely disable your Panasonic cordless phone. If they COULD, they WOULD, but we wouldn't tolerate it. Unfortunately, there are people (like you) who have been lulled into thinking that this is OK when it comes to cell phones. Being a Senior Member, I think you should set a better example and use your critical thinking - and not simply imply that someone who didn't pay their cell bill shouldn't even be discussing it in public.
That was my point - indicating that you're not even sure if it should be discussed here is a bit dramatic - the guy isn't trying to screw anyone - just exploring his options. He paid for half of the phone up front, and paid for service for somewhere between 0 and 2 years. If anyone has been screwed, it's him by being held hostage.
A cell phone and a financed automobile are in different ballparks, my friend. I think you know that.
Mike
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Ahaha Okay so according to your logic, Everyone go to Tmobile Only put a down payment down then run off with the phone and you legally own it. Sounds so legit and logical. Their not going to unlock a phone they legally own because some one didnt pay it off. Or unlock your phone for you when you owe them money. Nor let you use it on their service under a different account. Why? Because everyone will just rack their bill up then just open a new account so they dont have to pay that racked up bill off. Obviously you dont understand how a business and contracts work. Hes not being "held hostage" he/she just isnt going to receive a service (ie unlock code) when he/she owes money.
Is but same logic. Dont pay your phone, no unlock code. Dont pay your note, No title. As far as your 40 day problem? (And its actually 90) No where lets you buy phones out right, unlock them right away and walk away free without service. They'd lose money and wouldnt be a service but just a cell phone dealer. If you want to do that go buy a factory unlocked which costs even more then one locked to a carrier then you dont have to worry about whinning and crying you cant unlock your phone when you dont pay your bill, fulfill a contract, or fulfill the terms of service you signed when you purchased the device.
Anyways you think its cool to unlock and "run off" with a phone that isnt paid in full and money is owed on, and I dont. We can just leave it at that.
OT but actually its 7 or 14 days service needed to get it unlocked once its paid in full, I don't remember exactly but its one of those. I called T-Mobile a few months ago and that's what they told me.. It might be a recent change
I switched from T-mobile to Verizon thinking that I could just continue paying the monthly installments and use it on the Verizon network. Now I am paying $30/mo for a phone that doesn't work on my network. There are a bunch of sites that claim to unlock your device but they very widely in price. Does anyone have experience using a service like this? Any suggestions on which to use?
Try to find a free method. A lot of the sites are legit, but I can not vouch for specific one?
Arealhooman said:
Try to find a free method. A lot of the sites are legit, but I can not vouch for specific one?
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I didn't come across any free options, but some were up to $120!
A lot of them overcharg. If you can pay with something like PayPal which you can request a refund for, do so.
Tale a reletivly cheap one with good reviews on a known reviewing site.
Arealhooman said:
A lot of them overcharg. If you can pay with something like PayPal which you can request a refund for, do so.
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That's a good idea
Arealhooman said:
Tale a reletivly cheap one with good reviews on a known reviewing site.
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That's what I had been doing, I just thought I would throw it out there on here to see if anyone had first hand exoerience
I have use SIMDoctor in the past, you can usually find a coupon code or something to get it cheaper.
I am trying to find an unlock for AT&T right now, going overseas for 6+ months and I'm not spending $1,800 for their garbage "Day Passes", and it's financed so they won't unlock it.
Unfortunately, at least for AT&T, none of these unlocking services have the unlock codes. Seems like AT&T went out of their way to make sure people can't unlock early.
Thank goodness that the U.K. banned carrier locked phones a year ago...
Mobile companies now banned from selling locked handsets
Mobile phone companies are now banned from selling customers locked handsets, under new Ofcom rules that come into force today (17 December 2021).
www.ofcom.org.uk
Such a rip-off that you cannot use your mobile on the carrier of your choice and get the best and cheapest plans.
Conzo427 said:
I switched from T-mobile to Verizon thinking that I could just continue paying the monthly installments and use it on the Verizon network. Now I am paying $30/mo for a phone that doesn't work on my network. There are a bunch of sites that claim to unlock your device but they very widely in price. Does anyone have experience using a service like this? Any suggestions on which to use?
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The only option is to have the carrier unlock the phone. I was able to convince them to unlock it!
Squeaky369 said:
I have use SIMDoctor in the past, you can usually find a coupon code or something to get it cheaper.
I am trying to find an unlock for AT&T right now, going overseas for 6+ months and I'm not spending $1,800 for their garbage "Day Passes", and it's financed so they won't unlock it.
Unfortunately, at least for AT&T, none of these unlocking services have the unlock codes. Seems like AT&T went out of their way to make sure people can't
I have use SIMDoctor in the past, you can usually find a coupon code or something to get it cheaper.
I am trying to find an unlock for AT&T right now, going overseas for 6+ months and I'm not spending $1,800 for their garbage "Day Passes", and it's financed so they won't unlock it.
Unfortunately, at least for AT&T, none of these unlocking services have the unlock codes. Seems like AT&T went out of their way to make sure people can't unlock early.
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That should be one of the special requests that you can get them to unlock it if the phone is paid off or not, have you tried calling and letting them know you have to leave the country for work? It's worth a shot sense it should be free
shorty9210 said:
That should be one of the special requests that you can get them to unlock it if the phone is paid off or not, have you tried calling and letting them know you have to leave the country for work? It's worth a shot sense it should be free
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Yeah; They gave me two options, pay for "Day Pass" (roughly $1,800 if I stay as long as I'm scheduled) or pay off the phone ($1,600). If I pay off the phone, I was told they'd remove my trade in promotion credits (which was $1,000).
I should have known not to buy a phone from AT&T...
Squeaky369 said:
Yeah; They gave me two options, pay for "Day Pass" (roughly $1,800 if I stay as long as I'm scheduled) or pay off the phone ($1,600). If I pay off the phone, I was told they'd remove my trade in promotion credits (which was $1,000).
I should have known not to buy a phone from AT&T...
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Huh strange, then I wonder what you would have to prove if you were tell them hypothetically you were get shipped out over seas in the military, or is it because it looks like they have been venturing out to other countries now with there service I suppose that could be, but as well if you wanted to you can find alot of the the software the company's use online,
https://www.google.com/urlsa=t&source=web&cd=&ved=2ahUKEwiOrL_nmf_7AhVTMUQIHXOxBtIQFnoECA0QAQ&url=https%3A%2F%2Fbestflashfile.com%2F&usg=AOvVaw0B4j1ov5QOGtKarkaHEqBr
shorty9210 said:
Huh strange, then I wonder what you would have to prove if you were tell them hypothetically you were get shipped out over seas in the military, or is it because it looks like they have been venturing out to other countries now with there service I suppose that could be, but as well if you wanted to you can find alot of the the software the company's use online,
https://www.google.com/urlsa=t&source=web&cd=&ved=2ahUKEwiOrL_nmf_7AhVTMUQIHXOxBtIQFnoECA0QAQ&url=https%3A%2F%2Fbestflashfile.com%2F&usg=AOvVaw0B4j1ov5QOGtKarkaHEqBr
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If you were going for active duty, then a copy of your orders will do it. I'm just going for work, so they see me as a bucket of free money.
That Google link must not have copied/pasted right, it comes back with a 404.
Squeaky369 said:
If you were going for active duty, then a copy of your orders will do it. I'm just going for work, so they see me as a bucket of free money.
That Google link must not have copied/pasted right, it comes back with a 404.
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Yea I figured they must have changed lot, and yes I'll verify it otherwise it's called best flash file
https://bestflashfile.com/ there is a app in the place store a s well
Any better unlocking service to unlock z fold 4 currently locked with Att... Please help...