Sprint sero plans beware!(must read) - Touch Pro2, Tilt 2 Windows Mobile General

Ok so today being the day sprint launched their touch pro 2 I decided I wanted to use my upgrade to buy it. I bought a mogul 2 years ago and my contract is ending.
My adventure today was crazy, I went to two sprint stores and then called sprint corporate twice.
First store I went to was a normal sprint store and I asked to upgrade my phone, they said I needed to go a "sprint corprate store". There was one close by and I drove there they told me they cant upgrade SERO plans from the store and I would have to call it in.
So while in the store I call the sprint number and I get this girl and I tell here I want the Touch Pro 2 she is like ok are you buying a line or are you an existing customer. I gave her my plan details and she was like O you have a sero plan this phone dose not qualify for this plan. I was like WTF do you mean this plan does not qualify for a Touch Pro 2 I have a mogul now and it the same thing just slower. She said I needed to add on a premium data plan to my existing SERO plan that already has unlimited data. I told her I worked for best buy and I could get he version version from not only 150 less but $40 a month cheaper then the 50 she wanted to add on top of my current plan. She put me on hold and came back any told me the same thing that I had to upgrade to the "simply everything plan" the new SERO plan. I said no that not happening good by you have just lost a customer.
Phone call 2
I call again and get this guy he says how can I help you I say I have a SERO plan and I want to upgrade my phone. He says ok you can as long as you not upgrading to the palm pre and 2 other black berrys. I said no I want the touch pro 2, he said great I can get you that phone. He adds it onto my plan and sends me the phone NO QUESTIONS ASKED.
I currently have an order number and its been shipped the sku for the order number is a touch pro 2 not a touch pro trust me I checked.
DO NOT LET SPRINT CON YOU OUT OF YOUR SERO PLAN ITS ALL BULL ****.
You can keep your plan.

I had no problems upgrading to this phone. That first girl just had no idea what she was talking about. Glad it all worked out.

I had no problems upgrading.

Just letting some of you know they might try to con you into upgrading your plan.
Really Shady on sprint part.

Some systems can't access employee referral lines. If the store has one of these systems, call the sero number and let them walk the employee through the upgrade Or they can do a manual contract.

You've never been able to do ANYTHING SERO RELATED except through Telesales.
Never ever not ever and not even a little bit.
This is not news.

I extended my $30 SERO for two years and got the Touch Pro 2 without any issue, via online chat. Everything looks good in my account info.

Hmm the only thing I believe Sero customers don't get is the $100 mail-in rebate.

I ordered the upgrade online last night (www.sprint.com/everythingplus), arriving today via Next Day Air shipping. There is a separate rebate form for SERO/Everything Plus plans, but the rebate is still $100.
I avoid dealing with live folks at Sprint whenever possible.
I am on the SERO $30 plan.

TP2 and Sprint
shrimpdumpling said:
Hmm the only thing I believe Sero customers don't get is the $100 mail-in rebate.
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Click to collapse
I was worried too. But I found this number 1-888-503-3078. They picked up right away and I had no issues. Try it.

TP2 and Sprint
shrimpdumpling said:
Hmm the only thing I believe Sero customers don't get is the $100 mail-in rebate.
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Click to collapse
I was worried too. But I found this number 1-888-503-3078. They picked up right away and I had no issues. Try it.
Oh and i got the $100 rebate + the $150 off.
Total was about $430 ($350 phone + $80 tax and shipping)

gingi999 said:
I was worried too. But I found this number 1-888-503-3078. They picked up right away and I had no issues. Try it.
Oh and i got the $100 rebate + the $150 off.
Total was about $430 ($350 phone + $80 tax and shipping)
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Click to collapse
I received free next day air shipping ordering online.

Yea I did mine over the phone, called 1-888-882-4030. I would advise against calling this number to update your phone if you are eligible. Some of the reps might try to eff you over.

Related

T-mobile TP2 - 149.99

Saw this on WinMo twitter( http://twitter.com/windowsmobile)
http://wmdeals.com/
It`s pretty scarce on detail, I guess it`s with 3 year contract. I figure I would post it for future T-Mo user...
EDIT: it's on a two year Contract.
If anyone gives it a try post your experience!
I used this deal back when I got my T-Mobile Shadow. I plan on doing so again for the Touch Pro 2, probably tomorrow. I'll post about how it goes!
A 3-year contract? People actually sign those? Aren't you (in the end) paying more than double?
That site doesn't even mention contracts... Where did you get the 3 year contract from?
It will require a 2 year contract, T-Mobile doesn't offer 3 year contracts.
Great deal
I already have a family plan that is maxed out (5 lines). Between myself, my wife, my 18 year old colege freshman, my 16 year old (HS junior), and 14 almost 15 yr old (sophmore) we were maxed out.
I ordered with this promotion getting a 2-line family plan (all activation, etc waived) and getting it for $300 + tax, etc for 2 of them shipped. Note that the promotion also includes other phones and the @Home package if you are so inclined. Awesome deal.
Basically, I am spending between $50 and $150 than many people and getting two of these phones for it. I had to get the new data plan. I have the old grandfathered $19.99 plan on my other phones and $10 unlimited family messaging plans... wish I could use the same plan.
JonnoB said:
I already have a family plan that is maxed out (5 lines). Between myself, my wife, my 18 year old colege freshman, my 16 year old (HS junior), and 14 almost 15 yr old (sophmore) we were maxed out.
I ordered with this promotion getting a 2-line family plan (all activation, etc waived) and getting it for $300 + tax, etc for 2 of them shipped. Note that the promotion also includes other phones and the @Home package if you are so inclined. Awesome deal.
Basically, I am spending between $50 and $150 than many people and getting two of these phones for it. I had to get the new data plan. I have the old grandfathered $19.99 plan on my other phones and $10 unlimited family messaging plans... wish I could use the same plan.
Click to expand...
Click to collapse
So you now have 2 more lines than you used to have? Doesn't that cost about $70 more per month? That is $1680 for 2 years, FAR more than the difference of just buying 2 unsubsidized Touch Pro2s...
Would someone explain how this works, if you are already an existing T-Mobile customer? Do I have to call T-Mobile and cancel, then call this other number and sign back up? I know this deal saves $200, but this seems like a lot of trouble to go through. Plus, how do you keep your current phone number?
The number is T-Mobile Business Direct. They'll be able to handle everything on the phone with you.
petard said:
That site doesn't even mention contracts... Where did you get the 3 year contract from?
It will require a 2 year contract, T-Mobile doesn't offer 3 year contracts.
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My bad, I just assumed it would be the longest contract since it didn't mentioned anything.
I wasn't aware that T-mobile didn't have them, we sure as hell have them in Canada!
Thanks for the correction, good luck to the T-Mo guys, sound like a very descent deal!
T-mobile OEM on the AT&T network?
I'm wondering, if I buy the T-mo version, can I just SIM-unlock it and run it on the AT&T network, or will the radio ROM not work on the AT&T band? Any thoughts? sick of waiting for AT&T, and they're probably gonna fark up the keyboard anyhow.
_________________
AT&T - Kaiser/Tilt
Joshkoss 23004 Lite
Radio: 1.65.21.18
HardSPL 3.56
No 3G/HSPA
Will work for Call and Edge no problems.
labbbby said:
My bad, I just assumed it would be the longest contract since it didn't mentioned anything.
I wasn't aware that T-mobile didn't have them, we sure as hell have them in Canada!
Thanks for the correction, good luck to the T-Mo guys, sound like a very descent deal!
Click to expand...
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Yeah 3 year contracts would suck! No U.S. carries have 3 year contracts. I actually select 1 year contract when I upgrade. I pay the same price as 2-year because I have AT&T Premier (you have access to Premier if you have a discount from your place of employment). This way I get to upgrade to the latest HTC phone every year. And every year around this time is horrible waiting for the next one to come out!
petard said:
Yeah 3 year contracts would suck! No U.S. carries have 3 year contracts. I actually select 1 year contract when I upgrade. I pay the same price as 2-year because I have AT&T Premier (you have access to Premier if you have a discount from your place of employment). This way I get to upgrade to the latest HTC phone every year. And every year around this time is horrible waiting for the next one to come out!
Click to expand...
Click to collapse
Lucky you, I mostly have to get unlocked phone which are expensive, no contract, but lotsa cash =/
Life was easier before 3G. I will mostly get stuck with crappy AT&T keyboard layout as well thought lol.
Called and ordered today, everything went down well
As an existing customer (off contract) my CS rep first offered to set up a new account (with a new phone#) or add an additional line to my existing account in order to take advantage of the deal. I asked if there was any way I could keep my # and get the deal, or if there was another deal somewhere in-between this and $350 the T-Mobile shops are asking.
She took a moment to check with her manager, who approved, and I got the deal with my current phone number, no problem. Also waived activation and added free shipping. Should have the phone by friday!
This is the 3rd or 4th time I've dealt with Business Direct instead of regular CS, and the folks there are amazing. Much <3 to Amy, my rep today
|Blitzkrieg| said:
Called and ordered today, everything went down well
As an existing customer (off contract) my CS rep first offered to set up a new account (with a new phone#) or add an additional line to my existing account in order to take advantage of the deal. I asked if there was any way I could keep my # and get the deal, or if there was another deal somewhere in-between this and $350 the T-Mobile shops are asking.
She took a moment to check with her manager, who approved, and I got the deal with my current phone number, no problem. Also waived activation and added free shipping. Should have the phone by friday!
This is the 3rd or 4th time I've dealt with Business Direct instead of regular CS, and the folks there are amazing. Much <3 to Amy, my rep today
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Nice! I played with the T-Mobile TP2 at my local T-Mobile store and I just can't wait to get my own! AT&T's version will supposedly release in October! So long!
I know most people hate the AT&T keyboard layout, but I prefer it.
Argh, perhaps I spoke too soon :/
The CS rep I spoke with had told me I should receive a confirmation e-mail along with a tracking # in my e-mail some time this afternoon, and that if I didn't I should call back to find out what was going on. So sure enough, no e-mail, so I called Business Direct back...
According to the rep I just spoke with, there was an "open order" on my account, but with no phone or contract details whatsoever. He could find no information about the voice/data plans I had set up, nor anything on the phone itself.
I intend to call back tomorrow, in the hopes that Amy (who had mentioned she was having trouble entering the data into the regular system and had to enter the information in manually(?)) has been able to clear this up. My fear is that another CS rep won't be able to give me the same deal Amy was able to work out with her supervisor. Bah!
Just called in and ordered a new line for our family plan and got the 149.99 price. The rep explained that since the TP2 orders have to be done manually it would take an extra day for the order to be completed. Phone should arrive 3-5 days.
Since I am already out of contract I will just cancel my current line once the Tp2 arrives. No Web plan was required to get this deal either. Just unlimited text messages which we already have on the family plan.
That's good to know, Kable. I'll give it some extra time to make its way through the system then
petard said:
So you now have 2 more lines than you used to have? Doesn't that cost about $70 more per month? That is $1680 for 2 years, FAR more than the difference of just buying 2 unsubsidized Touch Pro2s...
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Click to collapse
Yes, but I needed 2 more lines anyway because my family plan was already stretched to 5 lines and I needed a phone for my son and another phone line for my side business.
1 year contract
guys
read thro the thread. earlier, using business direct, i always got my wing(s) and shadow for 1 yr contract. any luck this time.
did any of the folks who already order it ask if 1 yr contract was possible?
thanks
pete

Get your Tilt 2 with 2yr contract for $299 shipped next day

NOTE:
Information in this threat may no longer be as crucial as it was back in Oct 8, when phone was still unavailable for non-business customers. Since Tilt2 was released today, Oct 18, officially, make sure you explore all your options.
Price (WITH A NEW 2 year contract): $299 (NO REBATES), FREE NEXT DAY shipping with FedEx. NO CHANGES TO THE PLAN. AT all. Whatever plan u got - they don't touch it. (I get to keep my $19/mo unlimited data)
So, call this number: 866 499 8008 (corporate)
Tell them that you're not a business customer, but you _SHOULD_ be eligible for the Tilt 2.
They will ask for your number, SSN, etc, and will tell you that you're eligible and they have the phone (if it's not out of stock by that time... mine wasn't).
Say "YA BABY WOOO", then tell them that your wife/friend/cat got this phone thru this line for $299 shipped, NOT the $389 they may offer you. 5-10 minutes of persuasion and you'll get it. NO REBATES by the way.
Give em ur address, card number, boom - get ur phone next day.
Have fun. I'm getting mine saturday morning.
:dancing banana:
P.S: YES i know I posted this deep in another thread as well, but it will be buried in 10-15 minutes.. so to help people out (like me), here it is.
REBATE FORM (thanks to gmischenko): In addition, it seems you can get a $50 Mail-in-Rebate with Tilt2. You may not be eligible, but you should definitely try and send the form in.
Here is the Rebate Form
Oct 18 UPDATE: $199 Tilt2?
JML5150 is reporting that you can get a Tilt 2 for $199 with a new service plan HERE.
HTC Tilt 2 for $279
I was able to get offered the phone for $279 with shipping AND a one-time service credit of $30 or 3 months of a $15 service credit. The $50 mail-in rebate would still be available as well, bringing the total price down to as low as $184 ($279 - $45 - $50). This was calling 866-499-8008 and asking to speak with someone in Customer Retention.
To get this price, I was transferred to Customer Retention (or whatever it is AT&T calls it these days) and explained my situation. I explained that if AT&T could not offer a more competitive price/contract that I would cancel my service as soon as my contract is up (I am a current Premier customer, eligible for upgrade 10/15/2009 and contract ending 12/1/2009).
I declined. The reason: this still required a 2-year contract. Verizon is offering the same phone on a 2-year contract for $149.99 and on a 1-year contract for $179.99. Where I live, the Verizon & AT&T coverage is pretty much the same, as are the service plans/prices and my corporate discount. Therefore, the only distinguishing things are the length of contract and up-front cost for the phone, given the contract length. Verizon wins in both of these categories (not to mention the all black Verizon TP2 looking nicer IMO).
I switched from Verizon to AT&T last year when I got the HTC Fuze for free on a 1-year contract (this was the Black Monday sale on the Premier site the Monday after Thanksgiving). Long story short: I saw this sale about 5 days after I purchased my Fuze at 2-year contract price (1-year commitment because of my Premier discount) and it was a big hassle, but I finally got the first phone returned and my contract changed to 1-year (as was offered on the Premier site). I was excited to switch to AT&T because of the 1-year commitment with 2-year contract pricing, as well as the competitive pricing of AT&T phones vs. the other carriers.
Now I'm up for renewal and this is no longer the case. Everyone I spoke to at AT&T said that 1-year contracts are no longer offered by AT&T direct. AT&T National Business Orders (800-331-0500), AT&T stores, and independent sellers may offer 1-year contracts, but AT&T direct does not. Also, the AT&T price for the phone is more than twice the price that Verizon charges and AT&T can't even compete with Verizon's 1-year contract pricing. After explaining all this to the retention rep she offered me the phone at $279 with 2-year contract and 3 months of $15 service credit).
FYI: Speaking with Paul over at National Business Orders (800-331-0500) he gave me the following prices:
2-year contract: $349.99
1-year contract: $424.99
No contract: $499.99
SO, my plan is to wait a little bit. If the phone price drops to between $150 and $200 soon (or to $0 the Monday after Thanksgiving ) I will consider re-upping with AT&T (after speaking with Customer Retention again). I just can't justify spending AT&T's asking price right now, given that it is so much higher than their competitors and they do not want to offer a more reasonable 1-year contract price.
Excellent advice, gmischenko, once again proves that prices these days are something you wanna fight/threaten/yell about...
Good deal you got there, and definitely everyone should try that Pure/Tilt 2 rebate form to see if you can get $50 MIR.
Got mine ordered. I had to call the business number. She confided that people would call in and then the device would appear on the website for sale. She checked the website for me and the tilt 2 came up. When i looked again it was there for $349. Cant wait. Thanx for the tips. Where can I find the rebate form?
lowreeds said:
Got mine ordered. I had to call the business number. She confided that people would call in and then the device would appear on the website for sale. She checked the website for me and the tilt 2 came up. When i looked again it was there for $349. Cant wait. Thanx for the tips. Where can I find the rebate form?
Click to expand...
Click to collapse
Someone with a Pure gotta put one up here for Tilts..
FYI guys, there is at least one person confirming that his data plan was automatically upgraded when he put his SIM into a Pure:
http://www.howardforums.com/showthread.php?p=13090202#post13090202
Says it took about 48 hours to register his phone in the system after he put his SIM in and then he got a text saying his plan had been upgraded.
i'm trying to get that deal gmischenko got or that get it for $199 where one member here said they got it for because he mentioned that Verizon were selling it for that price. tried at least 10 reps and the lowest i've gotten was 388. now they are closed so i guess i gotta wait until tomorrow mourning.
imabored said:
i'm trying to get that deal gmischenko got or that get it for $199 where one member here said they got it for because he mentioned that Verizon were selling it for that price. tried at least 10 reps and the lowest i've gotten was 388. now they are closed so i guess i gotta wait until tomorrow mourning.
Click to expand...
Click to collapse
commas are your friend =)
If you're getting $388 without contract, that's pretty good imo.
If you're getting $388 with 2 yr contract, that's way too high.
Mention verizon deals, ask to speak with supervisor.. be polite.. i dunno =)
DarkDvr said:
commas are your friend =)
If you're getting $388 without contract, that's pretty good imo.
If you're getting $388 with 2 yr contract, that's way too high.
Mention verizon deals, ask to speak with supervisor.. be polite.. i dunno =)
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well i didn't really needed commas as i just put a period at the end of my sentences
anyways. i'll have to try again tomorrow as they are closed. well, the premier and corporate lines are closed right now.
imabored said:
well i didn't really needed commas as i just put a period at the end of my sentences
anyways. i'll have to try again tomorrow as they are closed. well, the premier and corporate lines are closed right now.
Click to expand...
Click to collapse
Yep, I'm sure u can get it tomorrow.. although u'll probably only get it on Monday.. Well, beats waiting for stores (14-16th) and probably their pricing too.
or call sprint and get for 199. .or go to wmdeals.com 49 bucks
but nice find..
there's a post in the Cdma section titled 199 tomorrow..
tlordon said:
or call sprint and get for 199. .or go to wmdeals.com 49 bucks
but nice find..
there's a post in the Cdma section titled 199 tomorrow..
Click to expand...
Click to collapse
... obviously.
Not all of us hate AT&T and want to switch from it.. I found a great option of getting it at a relatively low price, and I posted it for people who can use this.
lowreeds said:
Where can I find the rebate form?
Click to expand...
Click to collapse
Does this link work for you?
I just ordered on the premier line number (called it in)
$349.00 is what I was given for pricing on the phone. She didn't know if I'd get another $50.00 rebate on that or not .. I decided I didn't care.
She did NOT ask anything about my data plan, or adding data to my plan. I ordered on my wife's number that does not have data on it.
Next day shipping was $14.00, but I'm expecting it next day anyway since I'm one day shipping from Memphis. I didn't want to chance it, and I figure next day delivery is more likely to deliver on a Saturday.
Yeah guys, I think the reason they are not asking anybody about their data plan is because the system is changing it automatically after it detects your IMEI.
Post back after you get your phones and let us know if your data plan changed (after the Online Account Manager detects your new phone).
In that other threaqd, the guy said it took about 48 hours of his SIM being in the new phne for the system to detect his Pure. he then received a text message saying his data plan had been upgraded.
He was not under contract, and bought the Pure at the no commit price (full retail).
Called the Premier number twice again. I had called yesterday and said what OP did, and was told they were backordered.
The first time, I was told I couldn't order it on the phone due to pricing inconsistencies. The second time, I was told it wasn't available until the 18th.
I suppose I'll just wait for the consumer launch?
RacerX10 said:
I just ordered on the premier line number (called it in)
$349.00 is what I was given for pricing on the phone. She didn't know if I'd get another $50.00 rebate on that or not .. I decided I didn't care.
She did NOT ask anything about my data plan, or adding data to my plan. I ordered on my wife's number that does not have data on it.
Next day shipping was $14.00, but I'm expecting it next day anyway since I'm one day shipping from Memphis. I didn't want to chance it, and I figure next day delivery is more likely to deliver on a Saturday.
Click to expand...
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same here, ordered late yesterday afternoon through premier. $349 + $14 for next day.
finally
just called again and was told that they are not allowed to sell it until the 18th because of the price inconsistency. she said that on the 18th, everyone body will be able to get the phone for the price that premier customers are getting it for. i'll try again in a few minutes.
UPDATE: so after calling a hundred times, i got tired of getting the 388 price and all that crap. so i said ''F it'' and called retention and told them i wanted to cancel all 5 of my lines because they are selling it for almost double the price of verizon. the guy went to go check something and came back and said that he could do it for 259.00 with the upgrade fee waived, free overnight shipping(i tried to use a rebate card i got from att but he said that it all has to be on ONE card, so he waived the 15.00 overnight shipping) also got a early upgrade so i just used it on a line that wasn't due for an upgrade until 2010.
Also, i asked for a tracking number but he said that the system wasn't showing a tracking number, but he gave me a conformation number and told me to call one of the ATT lines or something along those lines and give this to them and they should be able to tell me where my package is and so forth. my question is does anyone know how this work? which ATT line do i call? preimer or business? thanks
SaltyDawg said:
Yeah guys, I think the reason they are not asking anybody about their data plan is because the system is changing it automatically after it detects your IMEI.
Post back after you get your phones and let us know if your data plan changed (after the Online Account Manager detects your new phone).
In that other threaqd, the guy said it took about 48 hours of his SIM being in the new phne for the system to detect his Pure. he then received a text message saying his data plan had been upgraded.
He was not under contract, and bought the Pure at the no commit price (full retail).
Click to expand...
Click to collapse
My rep specifically said that they will NOT change the plan, as this is an "Equipment Upgrade Only".
Besides, I will try to use my old Simcard, as I always do at an upgade..
I'll post with results once I get it (it's out for delivery, will have in withing a couple of hours).
Kawinma said:
Called the Premier number twice again. I had called yesterday and said what OP did, and was told they were backordered.
The first time, I was told I couldn't order it on the phone due to pricing inconsistencies. The second time, I was told it wasn't available until the 18th.
I suppose I'll just wait for the consumer launch?
Click to expand...
Click to collapse
I'd keep calling, for some reason this phone's launch for AT&T is a total mess, every rep has different information.. Keep calling, talk to their supervisor, put up an order to ship once available.. Maybe it will help.

Cheapest method to get an ET4G with $75 upgrade?

I only have $75 off from Sprint to upgrade, so what is the cheapest method into getting the ET4G? Many websites unfortunately only take account the upgrade price if you're 2 years in, but most don't give you an option if you're between 1 and 2 years between contracts.
adelmundo said:
I only have $75 off from Sprint to upgrade, so what is the cheapest method into getting the ET4G? Many websites unfortunately only take account the upgrade price if you're 2 years in, but most don't give you an option if you're between 1 and 2 years between contracts.
Click to expand...
Click to collapse
Cheapest way is through Sprint. Their retail price is $499 for the phone at Sprint stores. That's quite a bit cheaper than through other resellers.
Depending on what your coming from, you may be able to sell your old phone on ebay or craigslist to recoup some of the cost.
The other option is to wait. I have no doubts that this phone, while impressive right now, will be outclassed in a few months. By the time you can cash in your full discounted upgrade, there will be something bigger and badder... or the E4GT will be much cheaper.
Keep in mind, you'll have to go another two years if you cash in that $75. Not worth it in my opinion... it's just a phone.
$75 is NOT worth re-upping your contract for 2 years. I went ahead and paid pull price for the phone and I will keep my full upgrade for next spring when the hopefully the LTE phones are out
Best Buy gave the phone for$399.99 and I also was only qualified for a $75 discount. That and the gave me $97 bucks for my old Epic thus I got this bad boy for about $300 and change.
Sent from my SPH-D710 using XDA App
misterio53 said:
Best Buy gave the phone for$399.99 and I also was only qualified for a $75 discount. That and the gave me $97 bucks for my old Epic thus I got this bad boy for about $300 and change.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
U had to renew a contract?
Sent from my PC36100 using Tapatalk
Yeah I renew it, and I also had some gift cards so the price of the phone was a little under $300 with taxes
Sent from my SPH-D710 using XDA App
What i did was early terminate for $80 and started a new contract and got the phone for $199 plus acctivation. If you already got the phone wih only a 75 discount have ur accout reversed and do the early termination thing
p.s. If u do the account reversal you will need an old sprint phone to temperarily put ur number back on or they will charge u a restocking fee of 35 dollars
xx8todiefor6xx said:
What i did was early terminate for $80 and started a new contract and got the phone for $199 plus acctivation. If you already got the phone wih only a 75 discount have ur accout reversed and do the early termination thing
p.s. If u do the account reversal you will need an old sprint phone to temperarily put ur number back on or they will charge u a restocking fee of 35 dollars
Click to expand...
Click to collapse
I was thinking of early terminating too. I am 1 year into my contract so it would be $100 for the ETF. Start a new contract and get the phone for $100 at Wal-Mart plus tax and $36 activation fee. The only thing is I want to keep my number so I would have to port it over maybe a prepaid phone or Google voice and then port it back to Sprint?
xx8todiefor6xx said:
What i did was early terminate for $80 and started a new contract and got the phone for $199 plus acctivation. If you already got the phone wih only a 75 discount have ur accout reversed and do the early termination thing
p.s. If u do the account reversal you will need an old sprint phone to temperarily put ur number back on or they will charge u a restocking fee of 35 dollars
Click to expand...
Click to collapse
I did this exactly and traded in an Evo which they gave me an 87 credit for. I know I could of got more but it was too easy this way, totally off set the ETA. Phone number change for me wasn't a problem as I give out my Google voice number. I asked the guy at the store if he would just give me the full upgrade price instead of doing this but he said no. It was easy enough.
I was in the same situation. Got one from sprint, did not use it and sent it back because I realize that I could get a brand new one from eBay for cheaper and not use my $75 upgrade and be eligible for the next s3.
Maybe I might wait until after October 11 and see if Samsung and Google will announce the new Galaxy Nexus for Sprint hopefully. If it does come to Sprint I may just ETF and port my number out to a cheap prepaid phone and open a new contract.
Whats your current phone now? I personally think its worth it if you can sell your current phone for a decent amount and use it towards the 4g touch on eBay.
The best way is the Best Buy method. I sold my Evo and a Zune HD straight to Best Buy for about $210...I ended up paying $14 for mine (I had a full upgrade though).
If you've got some other old electronics you never use, I suggest going that route, Best Buy pays out pretty well.
Also, they won't be announcing the Nexus S in October. It'll be the iPhone 5 and MAYBE switching to LTE. IF we get the Nexus S, it won't be til later on.
I sold my Epic on Facebook in 20 minutes for $150, then used the $75 discount. I put down another $75 and billed the rest to my account. Ill have a huge bill next month, but I'm OK with that. But that's really the cheapest route.
Sent from my SPH-D710 using XDA App
adelmundo said:
I only have $75 off from Sprint to upgrade, so what is the cheapest method into getting the ET4G? Many websites unfortunately only take account the upgrade price if you're 2 years in, but most don't give you an option if you're between 1 and 2 years between contracts.
Click to expand...
Click to collapse
I had the same problem and I was willing to just buy the Epic Touch full price without renewing my contract BUT I decided it was worth a shot calling customer service to see what they could do for me.
I got:
$100 account credit
$75 renewal
$75+ phone buyback (I had a bunch of old phones)
Which left me at less than $249 out of pocket.
Then I transfered my OG Epic to my wife, and she ended up getting a brand new OG Epic because the Sprint store couldn't figure out how to swap things over to her correctly and I wasn't about to tell them how
I'm happy with it because we both have brand new phones and like I said before I was ready to just buy it full price... and I still have a full upgrade next spring...
walord said:
I had the same problem and I was willing to just buy the Epic Touch full price without renewing my contract BUT I decided it was worth a shot calling customer service to see what they could do for me.
I got:
$100 account credit
$75 renewal
$75+ phone buyback (I had a bunch of old phones)
Which left me at less than $249 out of pocket.
Then I transfered my OG Epic to my wife, and she ended up getting a brand new OG Epic because the Sprint store couldn't figure out how to swap things over to her correctly and I wasn't about to tell them how
I'm happy with it because we both have brand new phones and like I said before I was ready to just buy it full price... and I still have a full upgrade next spring...
Click to expand...
Click to collapse
I did something like that. I get my $75 upgrade tomorrow, I chatted and got $100 credit when I use the $75 and I told a buddy of mine if he wanted my phone for $100 and he said yes so my phone will be around $225.
Subiegsr said:
Whats your current phone now? I personally think its worth it if you can sell your current phone for a decent amount and use it towards the 4g touch on eBay.
Click to expand...
Click to collapse
Have an OG Epic right now. I know the going rate is $150 on ebay and Craigslist. But I want to see what they announce on the 11th.
Darkshneider said:
I did something like that. I get my $75 upgrade tomorrow, I chatted and got $100 credit when I use the $75 and I told a buddy of mine if he wanted my phone for $100 and he said yes so my phone will be around $225.
Click to expand...
Click to collapse
Wow, you guys are lucky. I must have spoke with 4 Sprint reps to try to get some sort of deal going on. Two over the phone and 2 online. Even one of the guy was telling me to just keep my Evo and wait til next year, "since there will be a newer phone out every year."
adelmundo said:
Have an OG Epic right now. I know the going rate is $150 on ebay and Craigslist. But I want to see what they announce on the 11th.
Click to expand...
Click to collapse
I see, yeah the 11th is coming up pretty soon anyways. I've noticed that the epic 4g touch prices have dropped quit a bit since I bought mine on eBay. I believe the going rate now is close to $450-60 shipped, I paid $480 for mine. Hopefully I can see my Evo for a decent amount. If you opt out for the new Nexus the price might be a bit lower too for the epic 4g touch.

Upgrade to Note 2 with Sero-P at non-Sprint Store?

Last night I went to a local Best Buy willing to pricematch Amazon's Note 2 at $229 and I was going to pay with a bunch of GC and Rewardzone points I had.
They made some calls and finally said they couldn't do it and I had to go to a corp store because I have a Sero-P plan.
Last year, I upgraded to my current phone at Best Buy after the rep had to make a call into Sprint.
Has something changed this year or has anyone been able to get a Note2 from outside of Sprint on a SeroP plan?
scoobmd said:
Last night I went to a local Best Buy willing to pricematch Amazon's Note 2 at $229 and I was going to pay with a bunch of GC and Rewardzone points I had.
They made some calls and finally said they couldn't do it and I had to go to a corp store because I have a Sero-P plan.
Last year, I upgraded to my current phone at Best Buy after the rep had to make a call into Sprint.
Has something changed this year or has anyone been able to get a Note2 from outside of Sprint on a SeroP plan?
Click to expand...
Click to collapse
I was never able to.... you got real lucky last time.
etc rom what I hear you have to really really fight and may get it back....like a 50 50 shot.
Sent from my SPH-L900 using xda app-developers app
On the Sprint forums, people have done it by using a good Sprint Rep. Meaning you need to get them on the phone as you do the upgrade. The best buy Rep sells the phone to you, changes you from the SERO plan to regular etc.
Then the Sprint Rep changes it back to SERO on their end of the line. So the deal goes through without a hitch. Just makes it a little more complicated.
Sent from my Galaxy Note II using XDA Premium.
scoobmd said:
Last night I went to a local Best Buy willing to pricematch Amazon's Note 2 at $229 and I was going to pay with a bunch of GC and Rewardzone points I had.
They made some calls and finally said they couldn't do it and I had to go to a corp store because I have a Sero-P plan.
Last year, I upgraded to my current phone at Best Buy after the rep had to make a call into Sprint.
Has something changed this year or has anyone been able to get a Note2 from outside of Sprint on a SeroP plan?
Click to expand...
Click to collapse
I have sold phones in the past and due to that people around know me, including those still selling phones. I keep in touch as I do my shopping and I have seen changes made to the system at certain authorized retailers over time. So now hardly any of them can do it in their system anymore. Others that use maybe a phone setup can do it but won't cause really they get nothing for it. (No commission) So yeah you have to go to a either a Corporate Store or call in for a Sprint Rep. Dude even Sprint's own website won't do it.
I called in and got it and a screen cover. They got me on it cause the offered the shipping to me for free with the cover which only changed the total by $2 more.
I bought my phone from a non-corporate sprint store. I let them upgrade what ever it is they needed to do which was put me on an everything 500 plan. Then as soon as i got out into the parking lot i hit *2 and spoke with the customer support folks and they put me back on sero 500. very easy.
JD
JudasD said:
I bought my phone from a non-corporate sprint store. I let them upgrade what ever it is they needed to do which was put me on an everything 500 plan. Then as soon as i got out into the parking lot i hit *2 and spoke with the customer support folks and they put me back on sero 500. very easy.
JD
Click to expand...
Click to collapse
Nice score! Even better would be if we could buy from a discount supplier online and then change back to SERO.
JimSmith94 said:
Nice score! Even better would be if we could buy from a discount supplier online and then change back to SERO.
Click to expand...
Click to collapse
I didn't want to risk missing my sero plan i just got the phone for $299 and right away called sprint. i did the same thing when i bought the original Epic. Hopefully i'll be bale to do it again in 2 years when my contract runs out.
JD

Contract Buy-out. How does it work?

I am probably moving from sprint to T-mobile on saturday, and thus from the m7 to the m8. Sprint's been a jerk to my mom (her phone, LG optimus G hasn't worked since 4g rolled out, something about it being incompatible with the network or some such non-sense) so we're switching and having them buy out our contract. Does anyone have experience with this program? Is it pretty straight forward?
TriBeard said:
I am probably moving from sprint to T-mobile on saturday, and thus from the m7 to the m8. Sprint's been a jerk to my mom (her phone, LG optimus G hasn't worked since 4g rolled out, something about it being incompatible with the network or some such non-sense) so we're switching and having them buy out our contract. Does anyone have experience with this program? Is it pretty straight forward?
Click to expand...
Click to collapse
You might wanna post this at the Sprint forum.
Sent from my HTC One_M8 using Tapatalk
I just figured that since the people here were t-mobile, some might have gone through the process already and would know about it first hand.
Well I was actually a sprint customer I went through the process. It wasn't call a contract buyout. what I actually pay was for months remaining at $10 a month... And that was your termination fee.. Also another way to approach it I'm not sure if T Mobile still offer that but they're paying the termination fee if you switch from different carrier.
Sent from my HTC One_M8 using Tapatalk
shook187 said:
Well I was actually a sprint customer I went through the process. It wasn't call a contract buyout. what I actually pay was for months remaining at $10 a month... And that was your termination fee.. Also another way to approach it I'm not sure if T Mobile still offer that but they're paying the termination fee if you switch from different carrier.
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
That's what I meant by "contract buyout". Sorry if that was confusing. I talked to someone from t-mobile through the chat, and we would get a credit for our phones, and up to 350 per line for ETF fees, which would cover everything. From my understanding, you just give t-mobile your last bill that shows all the fees and whatnot, and they mail you a visa gift card thing with the money on it to pay the fees. That's the part of the process that I was curious about.
TriBeard said:
That's what I meant by "contract buyout". Sorry if that was confusing. I talked to someone from t-mobile through the chat, and we would get a credit for our phones, and up to 350 per line for ETF fees, which would cover everything. From my understanding, you just give t-mobile your last bill that shows all the fees and whatnot, and they mail you a visa gift card thing with the money on it to pay the fees. That's the part of the process that I was curious about.
Click to expand...
Click to collapse
I just switched 4 lines over to tmobile from sprint and couldnt be happier. Just did it this past weekend so i havent had the etfs show up on my bill yet but i will let you know when it goes through. From what i was told you are spot on. trade in your sprint phone and they pay your etf and get you trade in value of your phone off a new one from tmobile. i was told its best to pay the etfs when they show up so it doesnt become past due while you are waiting for the tmobile gift card to come through so it doesnt effect your credit.
boxdgm said:
I just switched 4 lines over to tmobile from sprint and couldnt be happier. Just did it this past weekend so i havent had the etfs show up on my bill yet but i will let you know when it goes through. From what i was told you are spot on. trade in your sprint phone and they pay your etf and get you trade in value of your phone off a new one from tmobile. i was told its best to pay the etfs when they show up so it doesnt become past due while you are waiting for the tmobile gift card to come through so it doesnt effect your credit.
Click to expand...
Click to collapse
I don't really have 1300 dollars or so that I can spare, so I guess I'll just have to hope it comes quick and they don't ding me too bad. I'm just excited for a new phone and (hopefully) more reliable service. T-mobile claims to have LTE around me, and pretty decent HSPA where that is lacking, so hopefully it's better than sprint, where we just recently got spotty LTE
I switched from Sprint to T-Mobile last week. As I understand it, you just get your new service with T-Mobile and they handle porting over your number and ending your service with Sprint. Once that's done, you just have to wait for the bill that has your early termination fee, then take it to the T-Mobile store and they'll reimburse you that amount in the form of a Visa gift card and it's supposed to take 4-6 weeks to receive it. I'm hoping I can time it well enough where I can get the reimbursement before paying the bill to Sprint. If not, I'll just eat the cost until I get the money back from T-Mobile.
Note that they'll only reimburse you up to $650. This should cover anyone on a single plan, but can't speak for those on large family plans.
I can definitely say it's worth the money and time to switch. The service I've gotten with T-Mobile is excellent, and where it isn't (note, I haven't personally encountered poor signal on T-Mobile yet), WiFi calling on the M8 works great.
In order for them to pay off your ETF (Up to $350) you have to port over your phone number and give them your old device. The $650 you hear about is the maximum you can get for switching ($350 for ETF and $300 for device) They also do a credit check and that will determine if you need to pay a deposit for your new phone. If you have good enough credit then all you pay is the taxes on your new device. The cost of the device is then split up across 24 months on your bill.
The $10 a month thing someone mentioned earlier is the JUMP program and isn't a requirement to be switched over to them. It's basically a protection and upgrade program rolled into one which isn't very bad. More info on it here: http://www.t-mobile.com/phone-upgrade.html
nsuviolin2005 said:
I switched from Sprint to T-Mobile last week. As I understand it, you just get your new service with T-Mobile and they handle porting over your number and ending your service with Sprint. Once that's done, you just have to wait for the bill that has your early termination fee, then take it to the T-Mobile store and they'll reimburse you that amount in the form of a Visa gift card and it's supposed to take 4-6 weeks to receive it. I'm hoping I can time it well enough where I can get the reimbursement before paying the bill to Sprint. If not, I'll just eat the cost until I get the money back from T-Mobile.
Note that they'll only reimburse you up to $650. This should cover anyone on a single plan, but can't speak for those on large family plans.
I can definitely say it's worth the money and time to switch. The service I've gotten with T-Mobile is excellent, and where it isn't (note, I haven't personally encountered poor signal on T-Mobile yet), WiFi calling on the M8 works great.
Click to expand...
Click to collapse
tkoreaper said:
In order for them to pay off your ETF (Up to $350) you have to port over your phone number and give them your old device. The $650 you hear about is the maximum you can get for switching ($350 for ETF and $300 for device) They also do a credit check and that will determine if you need to pay a deposit for your new phone. If you have good enough credit then all you pay is the taxes on your new device. The cost of the device is then split up across 24 months on your bill.
The $10 a month thing someone mentioned earlier is the JUMP program and isn't a requirement to be switched over to them. It's basically a protection and upgrade program rolled into one which isn't very bad. More info on it here: http://www.t-mobile.com/phone-upgrade.html
Click to expand...
Click to collapse
My understanding was that it was up to 650 per line. I know I'll get 85 for each of my phones (One m7's), so it'll be more like 430 or so per line. But my ETF with sprint is 1300ish, which would fall under the 350/line that they offer. Or at least that's what they led me to believe over chat.
Also, I have 4 lines on my sprint account and have been in good standing with them so I don't imagine that the credit check would be a problem, and it's a family plan so if I can't do it we can try my mom, or my grampa until someone can.
TriBeard said:
My understanding was that it was up to 650 per line. I know I'll get 85 for each of my phones (One m7's), so it'll be more like 430 or so per line. But my ETF with sprint is 1300ish, which would fall under the 350/line that they offer. Or at least that's what they led me to believe over chat.
Also, I have 4 lines on my sprint account and have been in good standing with them so I don't imagine that the credit check would be a problem, and it's a family plan so if I can't do it we can try my mom, or my grampa until someone can.
Click to expand...
Click to collapse
The max they'll cover for an ETF is $350, it says so on their website. the $650 total is for the ETF and the amount they can give you for a device. In your case it would be $435 per line ($350 ETF and $85 for your device) You ETF with Sprint is pretty outrageous, is that just for your single line or is a total for all lines on your account?
tkoreaper said:
The max they'll cover for an ETF is $350, it says so on their website. the $650 total is for the ETF and the amount they can give you for a device. In your case it would be $435 per line ($350 ETF and $85 for your device) You ETF with Sprint is pretty outrageous, is that just for your single line or is a total for all lines on your account?
Click to expand...
Click to collapse
There are 4 lines on the account, and the oldest one in terms of an upgrade is from last july. When we were in the sprint store, we were working with a lady and the supervisor and when we brought up leaving for t-mobile or something since they weren't willing to do a whole lot of anything other than tell us to wait for a software patch, she said that we had "about 1300" in ETF fees. Did we really want to pay that instead of just deal with it for a while? I brought up the t-mobile buyout stuff, and that got her real quiet real fast. The way she said it really bothered me though. Just the smug implied "we've got you by the wallet for another year and half. deal with it"
yeah, the MAX that Sprint charges for a cancellation fee is 350 PER LINE. I know, as I just went through all of this recently.
Tmobile pays up to 350 per line for your cancellation fee. You have to give them ANY Sprint Network phone to qualify for this program, but it does NOT have to be the current Sprint phone you have.
What I did was go on ebay and bought a 20 dollar cheapo phone that was on Tmobiles list of "Acceptable" trade in phones, and used that one to get them to pay my Cancellation Fee. they gave me 10 bucks for the phone.
Then, I sold my Sprint HTC One Max for $385.00 to someone, so I made out big time on that deal; remember, once you cancel your Sprint account, you then OWN the Sprint Phone, so if you can sell it on Ebay or somewhere and make MORE than what Tmobile will give you for it, you can make a nice chunk of change.
Also, when you get your FINAL bill from sprint, its much faster to scan it/take a picture of it, and upload it on the T-mobile site directly to them; if you take it to the store, and they send it in, it might add a few days/weeks to your approval and reciept of the MasterCard Gift card.
Mine took 4 weeks and one day to come to me after I scanned it in and uploaded it to them.
If you bring it to the store, and go that route, it takes 6-8 weeks.
wase4711 said:
yeah, the MAX that Sprint charges for a cancellation fee is 350 PER LINE. I know, as I just went through all of this recently.
Tmobile pays up to 350 per line for your cancellation fee. You have to give them ANY Sprint Network phone to qualify for this program, but it does NOT have to be the current Sprint phone you have.
What I did was go on ebay and bought a 20 dollar cheapo phone that was on Tmobiles list of "Acceptable" trade in phones, and used that one to get them to pay my Cancellation Fee. they gave me 10 bucks for the phone.
Then, I sold my Sprint HTC One Max for $385.00 to someone, so I made out big time on that deal; remember, once you cancel your Sprint account, you then OWN the Sprint Phone, so if you can sell it on Ebay or somewhere and make MORE than what Tmobile will give you for it, you can make a nice chunk of change.
Also, when you get your FINAL bill from sprint, its much faster to scan it/take a picture of it, and upload it on the T-mobile site directly to them; if you take it to the store, and they send it in, it might add a few days/weeks to your approval and reciept of the MasterCard Gift card.
Mine took 4 weeks and one day to come to me after I scanned it in and uploaded it to them.
If you bring it to the store, and go that route, it takes 6-8 weeks.
Click to expand...
Click to collapse
That's the kind of information that I was looking for. Thanks a lot for that. My sister has an old galaxy s2 that I could take in, keep my htc one, and then try and sell that on craigslist/ebay. Cool.
TriBeard said:
That's the kind of information that I was looking for. Thanks a lot for that. My sister has an old galaxy s2 that I could take in, keep my htc one, and then try and sell that on craigslist/ebay. Cool.
Click to expand...
Click to collapse
you can call the tmobile store and ask them how much any phone might be worth, or, I think their website gives an approximate amount you would get on a trade in.
Obviously, you always get more selling a phone on ebay/Craiglist than you ever would on a trade in, but some folks dont want to bother selling them, and just trade it in and are done with it..
BTW, my wife and son traded their M7's in, and got 100 bucks each for them; when we bought them from Sprint, we only paid 49, so even trading them in we made a little $$ :good:
TriBeard said:
There are 4 lines on the account, and the oldest one in terms of an upgrade is from last july. When we were in the sprint store, we were working with a lady and the supervisor and when we brought up leaving for t-mobile or something since they weren't willing to do a whole lot of anything other than tell us to wait for a software patch, she said that we had "about 1300" in ETF fees. Did we really want to pay that instead of just deal with it for a while? I brought up the t-mobile buyout stuff, and that got her real quiet real fast. The way she said it really bothered me though. Just the smug implied "we've got you by the wallet for another year and half. deal with it"
Click to expand...
Click to collapse
So if you were to cancel your whole account you'd get $1400 (350 x 4) alone just for the ETFs. It's $350 per line, not account.
I just traded my Nexus 5 in for the M8 today and they gave me $135. I cold have sold it to a company that buys them for $200, but oh well. I probably could have gotten a little more even if I cut out the middle man, but Nexus devices are already cheap enough as it is.
Well if they wanted to give me 120 or so I'd be tempted to just go ahead and trade them in. Just when I spoke with whoever it was on the online chat for t-mobile, they only were offering 85, which is significantly low that I would take the time and effort to sell one myself if I could.
Lol. Has anyone traded in a rooted device to t mobile? Just wondering if they check before I go through the hassle of unrooting 2 devices. I know somebody has. Lol.
Sent from my EVO using xda app-developers app
if its for a "jump" then dont bother, as long as it starts, thats all they care about.
as a matter of fact, I have also returned/replaced under warranty with them phones that were rooted, and once again, they didnt care one bit; I didnt tell them they were rooted, and they didnt ask, but there was no problem getting a replacement..
I work for tmobile. When you want your contract paid for you can pretty much trade in any phone in. It doesn't have to even turn on. Obviously if it doesn't then you won't get and trade in value but tmobile will still pay your efts as long as you do trade in a phone, buy a new phone and port in your number. They pay up to 5 lines per account.

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