Hi, after upgrading my Rhodium to http://www.htc.com/uk/SupportViewNews.aspx?dl_id=629&news_id=219 all incoming calls are unknown, even the ones the have Called ID disabled. I have checked many of my contacts and they all say they do not have it blocked.
Bit lost here. Any ideas?
Had the same problem on my TP2.
After some randomly trying, i figured out how to solve it, it's pretty easy (at least for me...)
I just had to change all my phonenumbers starting with a 0 to +49 (Germany in my case, so you have to change it to your country then...)
For example:
0151xxxxxxxxxx
to
+49151xxxxxxxxxx
That does the trick, and there should be no more unknown callers
Hopefully helped you out
I had a similar problem
http://forum.xda-developers.com/showthread.php?t=548420
My TP2 would recognise my contacts if I wanted to send a sms / make a call but nothing incoming.
The solution I found that worked for me was to go to each contact - edit - do nothing - done.
After that it now works fine, although going through over 300 contacts like that almost sent me insane
I'd try on one first before going to all that effort
I once had the problem with contacts being saved wrongly. I used to have all contacts as:
+31..... (europe - the netherlands ... phone number)
but I had to change that into:
0031....
For some reason the + wasn't recognized well.
Oh my god...1000 contacts or so, all +31 :-( Stupid HTC
Thanks guys ...
Before you start editing hundreds of numbers:
http://social.microsoft.com/Forums/...s/thread/747a9ca3-e27b-4b43-bef1-c1cf532ad692
I had to change to 6 numbers for the really short numbers.
Most of my numbers are informat +countrycode_operatorcode_phonenumber (without the underscorse, of course).
problem wid htc wildfire
all incoming calls on my htc wildfire are being shown as "unknown". even the saved contacts. i'm a mess...even tried restarting the phone but nothing works. please help(m from india)
Related
when i go to my call history, 95% of my calls, made or received, come up as unknown! it is pissing me off. all the numbers that are showing up as unkown are number that are stored in my contacts. when the call is made or received the name and picture show up. but a couple of days later it is switched and is shown as a unknown caller! i heard it may have something to do with active sync,, but iam not sure of that. on all my other wm devices this has never happened.
please give me some feed back
anybody else notice this?
sorry, don't have an answer but same problem here.
i second the pissing of the offness.
my unknowns seem to be happening for no reason at all as well.
Unknown numbers can be down to three factors (also on many other WinMo devices).
1, You have the same number duplicated in Contacts under different spelling causing a search error.
2, You have synced Outlook with another software (ie. Nokia or Samsung) that causes slight changes in the Outlook Database. (This can also cause "+" to be omitted from numbers when synced.
3, Not using the latest Activesync software in XP.
Solution I found is to erase all contacts in Outlook (they will remain in the deleted items folder for restore so if all fails you can transfer them back). Edit items in the phone so all are tidy with no duplicates. Then resync.
It's none of those things for me. It just says unkown during the call. If I click View Contact, it'll go to the correct contact in the address book.
Farsquidge said:
Unknown numbers can be down to three factors (also on many other WinMo devices).
1, You have the same number duplicated in Contacts under different spelling causing a search error.
2, You have synced Outlook with another software (ie. Nokia or Samsung) that causes slight changes in the Outlook Database. (This can also cause "+" to be omitted from numbers when synced.
3, Not using the latest Activesync software in XP.
Solution I found is to erase all contacts in Outlook (they will remain in the deleted items folder for restore so if all fails you can transfer them back). Edit items in the phone so all are tidy with no duplicates. Then resync.
Click to expand...
Click to collapse
Its None of those for me as well. I just noticed this and yes the contacts are stored in my phone correctly. Hope someone comes up with a solution soon. The call history feature is effectively useless this way... except of course, you have a super brain and can remember all your numbers!
iam the original poster of this problem and also for me these aren't the problems, i try it out and still the same thing, contacts are stored, but still shown unknown number in the call history, that is located in the home tab of touch flo
I've noticed that when my phone is ringing, caller ID works fine and displays the person's name and contact picture. But as soon as I answer the call, it sometimes says "unknown" (though I just received a call and it displayed properly).
I synced my contacts with my exchange server via direct push, not Activesync. And I don't have any dupes.
It just seems like caller ID is a bit on the wonky side...
I also checked dupes and other things.
It can't figure out the pattern.
I called someone today who's phone number I know is in another contact record but it showed the correct call.
Then sometimes I get the "unknown".
e_dogg said:
I've noticed that when my phone is ringing, caller ID works fine and displays the person's name and contact picture. But as soon as I answer the call, it sometimes says "unknown" (though I just received a call and it displayed properly).
I synced my contacts with my exchange server via direct push, not Activesync. And I don't have any dupes.
It just seems like caller ID is a bit on the wonky side...
Click to expand...
Click to collapse
This is exactly what I see on my tilt2 as well. I can see who is calling, I answer, and then when I pull the phone away from my ear to hit the end call button it says "unknown caller". The caller information DOES show up in my call history, so the only time I am seeing this problem is during the call.
Hi in my country Lebanon ,mobile numbers starts with 03 or 70 or 71 than the 6 digit contact number.. the problem is that my HTC desire doesn't show SMS sender name upon receiving sms sent from senders that starts with 03(local sms), instead showing the sender number.I am having this sender in my contact list. There is no issues while receiving international SMS or senders with phone numbers starting with 70 or 71.
But when the same person calls me, its displaying the caller name correctly.
What would be the reason?
I tried the adding the country code +961 to the contacts, but if i do that, the sms problem disappear BUT call receiving stopped showing caller name - only number is shown.
One thing i noticed is, while receiving SMS, the sender number is preceded by country code(+961) while receiving a call only caller number is there.
a temporary workaround is to add 2 numbers for each contact: when with the country code +961 and another one without it.. but it is frustrating if u have hundreds off contacts
My iphone had the same problem but it was fixed easily by downloading a program "Caller Id fix, i think this is due to the number of digits in the phone number it seems.the device needs minimum 8 digits and it doesn't consider the zero in 03 as a digit!
Any help?
I am in Lebanon too and I have the same problem.
Since we have the (03) area code, the matching fails on it because the phone number would be 1 digit less than the configured matching preset in Android.
This sucks big time. I've read on all forums, and there's no fix. I tried asking in htc-linux chat room, and no one answers We're doomed lol..
I'm on Android 2.2 by the way, and the problem is still there.
Apple fixed this on iPhone it by adding a database of countries and specifying the matching preset for each country. Android = no
Same problem here, there must be a way. Perhaps modifying some XML in Android root?
Same problem here. no solution yet.
Only workaround is to Backup ur google contacts (CSV), edit them in Excel so that you would have 2 numbers for each contact, then re-import into google.
Even with hundreds of contacts it should not take you more than 10 minutes.
Hopefully this would be fixed soon.
i am using handcent sms. it is a good temprorary solution. it shows contact names correctly..
But I would like to see a solution for the built in sms application from htc
ebaak said:
i am using handcent sms. it is a good temprorary solution. it shows contact names correctly..
But I would like to see a solution for the built in sms application from htc
Click to expand...
Click to collapse
I agree.............
oZ87 said:
I agree.............
Click to expand...
Click to collapse
Hi Guys,
Anyone found a solution for this issue. I am on HTC Desire HD and still have the problem.In addition if you store the number as 9613xxxxxx then the name will not be shown when someone calls in.
Apparently it's a problem only with HTC since Samsung Android doesn't have this problem.
Thanks
Are you all on custom software? Have you recently flashed a new ROM??
I had the same issue once, where I hadn't restored Contacts from Titanium properly, so all SMS I received did not show sender ID.
Just a thought...
Hi everyone,
i am having a problem with my wildfire s and guessing if you guys could help me out.
Let me explain. Lets say i have a contact jack with number +23091948347 in my contacts. when jack calls me, 9194837 appears but not the contact name. But when Jack sends me an SMS, the contact name appears.
Now the contrary also causes the problem. if i correct jack's number to 9194837 in my contacts, when he calls, the contact name appears.But when the sends me and SMS, +2309194837 appears.
I already tried deleting, resetting the phone but the problem persists. In Mauritius, all HTC Android 2.2 - 2.3 users i know have the same problem (other phone makes work fine). No luck from HTC support either
Severals other forums say that this is due to the fact that as from android 2.2, HTC android matches exact CIDs only for contact name resolution.
For the time being i have to enter both +2309194837 and 9194837 for the same contact for it to work correctly.
I have tried a soft called prefixer which allows to add the +230 on incoming calls. It then correctly gives the contact name but no contact picture appears.and also in the call log the number still appears as <unknown>.
Am new to android and already getting discouraged...hope can learn from you guys.
Cheers
Contact your carrier; they are incorrectly routing calls/messages through to you without area/country codes.
Thanks for your replay.. That is indeed the case but other phones are working correctly. xperias, nexus 1s and others...
So other phones show the same number regardless of wether you're receiving a text message or voice call?
Other phones receive messages and calls in the same format i do. i.e 9194897 for calls and +2309194837 for messages.
Yet the other phones resolve the contact name correctly.
I read that it is due to the fact that the phone is match the entire CID to contacts and not part. There is an app in windows mobile which allows you to change the Call ID match trailing digits (which in this case should be 7).
Looked for such an app for android but no luck.
Samsung also have been getting the same problem i hear.
Any ideas guys?
i found this while googling about the problem
http://forum.xda-developers.com/showthread.php?t=684575
http://code.google.com/p/android/issues/detail?id=8770&q=caller%20id%20match&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
Hey guys
Had been looking for a long time for a solution for this and found one today (thanks to squabbie for helping)
Summary:
You need a rooted phone, ex file explorer (or ROM toolbox) to edit the build.prop settings. Check for a setting called "ro.phone.min_match_*" ( the * being a wildcard). Then edit the name of the setting to "ro.phone.min_match" only and set its value yo 6 or 7 or whichever value you need. If this label isn't in the build.prop settings then just add it in.
Supporting links:
http://forum.xda-developers.com/showthread.php?t=1160343
jdhtc1xplus said:
Hey guys
Had been looking for a long time for a solution for this and found one today (thanks to squabbie for helping)
Summary:
You need a rooted phone, ex file explorer (or ROM toolbox) to edit the build.prop settings. Check for a setting called "ro.phone.min_match_*" ( the * being a wildcard). Then edit the name of the setting to "ro.phone.min_match" only and set its value yo 6 or 7 or whichever value you need. If this label isn't in the build.prop settings then just add it in.
Supporting links:
http://forum.xda-developers.com/showthread.php?t=1160343
Click to expand...
Click to collapse
This is a three year old thread. Was it really necessary to wake it up?
No not really the reason I woke it up was because I've seen so many threads with the same issue not solved that I had to make sure everyone was notified of the fix!
Hi! My mom just bought a HTC Wildire S and she is very happy with it but she is having one problem with it. All her contacts are saved on her google account and linked to facebook. But when some contact calls the phone always shows Unknown.
I think the problem is that all her contacts are saved with "+354" in front of the phonenumber but when the contact calls it doesnt display the "+354" part, just the phone number. I have an Desire and my contacts are set up in the same way and work perfectly. Any ideas how I can fix this?
Its a common error. I have it on my wildfire s too. Think the problem started from android 2.3 but it happens in certain countries only. This is what HTC support told me.. The solution is either add a number twice for the same contact. Once with the country code and other one without.
You may also get a software called prefixer from the market. it will add the country code to incoming calls and the contact name will show after proper configuration.
My freind just bought a Galaxy nexus, he had a nokia phone and I told him to sync his contact with google to get them on his GN. everything thing went well and all of his contacts now shows in pepoles app in the phone.
when he recives a call the name will be displayed in the caller ID and in the miss call notification bar but not in the call log. all incoming, outgoing and miss call in the call log don't show names only numbers but in the contact list it shows all of his contacts. any ideas? suggesions?
I have the same problem even though my previous phone was Nexus One!
Solution
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
Gale6 said:
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
Click to expand...
Click to collapse
Thanks for the trick, it would take him sometime to edite 500+ numbers but it does the job
Akarim47 said:
Thanks for the trick, it would take him sometime to edite 500+ numbers but it does the job
Click to expand...
Click to collapse
search the market. there are apps that can do this for you
Gale6 said:
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
Click to expand...
Click to collapse
Close but no cigar...
I live in Argentina and all my previous android phones used to work fine (caller id contact name was displayed) even if you used the international dialing prefix for Argentina mobile phones + 54 9 XXXXXXXXXX.
After getting my GN i found that contact names would not be recognized unless i take the "9" out of each number, which is inconvenient if you travel a lot overseas and you need to call back.
Is there any way to set the maximum digits that Android matches to a contact phone number ??
I was having this exact same problem and changing the code to (+44) (UK) did not work. I have searched long and hard as to why this is happening and I don't know. It is not due to the fact is not at +44 because sometimes the contact name will display and other times it won't. Is no-one else having this issue? It happens for the Messaging too! Gets quite annoying after a bit
I have same problem
I got an Irish Galaxy Nexus a couple of weeks ago (my 1st smartphone and 1st Android).
All my numbers are saved in international format, ie. southern Ireland numbers like 0861234567 are stored as +353861234567 and UK numbers like 07845123456 are stored as +447845123456.
The problem arises when someone rings me and their number shows in non international format - it doesn't show the persons name from contacts.
This was never a problem with any phone I had previously - any ideas?
Please see http://code.google.com/p/android/issues/detail?id=24026. There's no solutions yet, though.
Sent from my Galaxy Nexus using Tapatalk
Gale6 said:
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
Click to expand...
Click to collapse
That doesn't work for me, I always have saved my numbers in international format but this just seems to be a bug with how the nexus matches numbers with contacts.
All previous phones (non smartphones) I have owned have not had problems like this, I think all they used to do was.match the last 7 digits of the number against the contacts.