Related
not because i dont like the phone, but because i found tmobile's service to be vastly inferior compared to ATT. I have a way to get unlimited minutes via google voice, so i need fave 5, so i think i'll be switching to verizon.
Any eta on when the verizon TP2 comes out?
What exactly do you mean by vastly inferior? I think T-Mobiles serive is great and very cheap but it's all about the area you are in. You should always go with the carrier who has the best coverage in your area.
i'm in the MD/DC/VA area.
i'm driving through areas that tmobile reports Great coverage, but i'm still experiencing dropped calls, breaking up of reception, no 3g service (it drops to edge, or G). sometimes i can't transmit ANY data
when it works, it works great, but as i'm on the road quite a bit (realtor), i need something that i can talk on reliably. ATT isn't supposed to be that great, but i definitely value their service over what i got with tmobile. i'll have to wait for verizon
i thought tmobile would be a great option just because of their costs, but the service degradation isn't worth the savings to me.
Ever since one of my old jobs, something became quite obvious to me. No matter what service you have, if you are getting **** service, the price is of no relevance. **** is **** at any price.
I have no problems with it here in Southern California, but I do understand your needs. The one on Verizon won't be out till I think they were saying Oct or something like that.
kidvi said:
i'm in the MD/DC/VA area.
i'm driving through areas that tmobile reports Great coverage, but i'm still experiencing dropped calls, breaking up of reception, no 3g service (it drops to edge, or G). sometimes i can't transmit ANY data
when it works, it works great, but as i'm on the road quite a bit (realtor), i need something that i can talk on reliably. ATT isn't supposed to be that great, but i definitely value their service over what i got with tmobile. i'll have to wait for verizon
i thought tmobile would be a great option just because of their costs, but the service degradation isn't worth the savings to me.
Click to expand...
Click to collapse
Should have filed a service request for more 3g towers in your area, Thats what I did
tarroyo said:
Should have filed a service request for more 3g towers in your area, Thats what I did
Click to expand...
Click to collapse
Did it help? I don't know anyone that has had to do this, so no experience with it.
I am in the same situation, I am trying out the TMobile but here in Puerto Rico is not 3g yet but I really like the phone and Att doesnt look that are going to release it soon, if they actually are going to do it... ???
They're only focusing on more densly populated areas at the moment.
TheMan42 said:
tmobile doesnt and will not currently honor requests for 3G service in specific areas, and if youre having your doubts about my infomration, i work for the company. They're only focusing on more densly populated areas at the moment.
Click to expand...
Click to collapse
Thanks for the info. Do they consider Puerto Rico a populated area? Do you know when they are going to launch it here?
According to T-mo I should be getting 3 bars (NOT) in my house but if I even pick up the TP2 I have no signal. I have repeatedly called to complain and all my neighbors also called with T-Mo to complain so after 4 months of *****ing they claim they are buying space on a tower close to me in 120 days (we shall see)...Tj
petitioning for better service isnt an option for me as i am within my trial period, and by the time they would act on it (if at all) the tp2 will be out on all the other carriers
gehzumteufel said:
Did it help? I don't know anyone that has had to do this, so no experience with it.
Click to expand...
Click to collapse
It did 3 more towers were installed in my area, went from having 1 bar to full bars!
kidvi said:
petitioning for better service isnt an option for me as i am within my trial period, and by the time they would act on it (if at all) the tp2 will be out on all the other carriers
Click to expand...
Click to collapse
I disagree, it took three weeks at most not months
tarroyo said:
It did 3 more towers were installed in my area, went from having 1 bar to full bars!
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Click to collapse
Wow that is quite awesome. I should do the same in my area by my home. Signal is usually 1-2 bars, with it hovering around 1 bar more often than not.
I played with the TP2 on the T-Mobile 14 day trial. It was terrible! T-Mobile not the TP2! The phone is AWESOME!
Dropped calls, garbled calls, and the data is so slow you can’t get a connection half the time (browser timing out) and with Google maps the page refresh/update was so slow you would drive right off the page onto a blank screen even at moderate speeds around town. I travel around the country and it was no better anywhere. Even with 3G showing!
I’m with Verizon (not had hardly any issues with service) and plan to wait until they offer it, PLEASE DON’T START THE Verizon Vis …. Thing. Just stating an asked for opinion.
Rich
gehzumteufel said:
Ever since one of my old jobs, something became quite obvious to me. No matter what service you have, if you are getting **** service, the price is of no relevance. **** is **** at any price.
I have no problems with it here in Southern California, but I do understand your needs. The one on Verizon won't be out till I think they were saying Oct or something like that.
Click to expand...
Click to collapse
Sprint is going to release the tp2 on Sept 8th so I don't think Verizon is going to release it no later than Sept.
Guess your mileage will vary...
Here in s fl, tmo works great for me. Had att some years ago, also good here. Tmo price and cs seems better to me. Got the unlimited loyal customer plan for $49.99month. Hard to beat that.
No dropped calls, ever, and the ph seems to ring for ever if I don't answer.
Web pages open fast.
I seem to get 3-4 bars H3g service most of the time around here. Never seen 5 bars though.
Here is a screen shot at my office showing 4 bars H3g.
Same thing here. I live in Tampa and I always have full bars with 3g. but then again I think Tampa is the 11th largest city in US so it would make sense we all have pretty good service over here. Most people here, that I know or come across have t-mobile. The only thing verizon is good for around here is Fios. what;s sprint? ;p; and at&t are for rich preppy kids who think theyre cool with their iphones. At least...thats the trend over here
apache1 said:
Guess your mileage will vary...
Here in s fl, tmo works great for me. Had att some years ago, also good here. Tmo price and cs seems better to me. Got the unlimited loyal customer plan for $49.99month. Hard to beat that.
No dropped calls, ever, and the ph seems to ring for ever if I don't answer.
Web pages open fast.
I seem to get 3-4 bars H3g service most of the time around here. Never seen 5 bars though.
Here is a screen shot at my office showing 4 bars H3g.
Click to expand...
Click to collapse
apache1 said:
No dropped calls, ever, and the ph seems to ring for ever if I don't answer.
Web pages open fast.
I seem to get 3-4 bars H3g service most of the time around here. Never seen 5 bars though.
Here is a screen shot at my office showing 4 bars H3g.
Click to expand...
Click to collapse
Your 4 bars is max signal, there isnt' a 5th bar.
btw, what is that a pic of for your background?
Rich W said:
I played with the TP2 on the T-Mobile 14 day trial. It was terrible! T-Mobile not the TP2! The phone is AWESOME!
Dropped calls, garbled calls, and the data is so slow you can’t get a connection half the time (browser timing out) and with Google maps the page refresh/update was so slow you would drive right off the page onto a blank screen even at moderate speeds around town. I travel around the country and it was no better anywhere. Even with 3G showing!
I’m with Verizon (not had hardly any issues with service) and plan to wait until they offer it, PLEASE DON’T START THE Verizon Vis …. Thing. Just stating an asked for opinion.
Rich
Click to expand...
Click to collapse
thanks for the confirmation rich! i feel really bad because the customer service at tmobile is GREAT! unfortunately, the actual phone service wasn't good enough for my needs. i hate having to go back to at&t, but i guess i'm enslaved to them. i'm waiting for either verizon to get it, or att now as i know i will NEVER use sprint. i really wanted to use tmobile and hoped they would meet my needs
I have a problem with my Tmobile g2 running 2.2, it is all stock no modifications whatsoever other than handcent and fancy widget.
The problem is I can not connect to 3g or hsdpa network when I am at home. By this I mean the cell tower that provides service when I am at home. I have txt and calling capabilites but I have no data whatsoever. I have to manually switch to 2g or edge to check email or use the browser. I have called tmobile and they keep telling me that the problem is with my phone, however when I am 2 or 3 miles from my house and it goes to any other tower on the planet everything works fine.
I have searched the g2 forum here but could find no answers. I apologize in advance if this has been indeed covered or discussed to death and I have just failed to find it.
I did find the *#*#4636#*#* option and when it is on 2g I can run a ping test and it finds the server just fine, but on 3g it always fails to connect. Again this only occurs of course when I am sitting at home!
Thanks to anyone who can shed some light on this or point me in the right direction because leaving it up to tmobile has proven to be fruitless.
It might also be worth mentioning that i replaced the sim card today as well, this too had no effect on this phenomenon.....
My mom's nexus s has the same problem. Only difference is that when i walk out the door i get 3g. Once i walk back in, I get edge...... I think its might be just tmobile frequencies poor ability to pentrate walls.
Sounds like a problem with the 3G network in your area, or just a weak signal there.
I know its not the signal strength, I always have full bars at home Its something to do with the network....
DefiantMenace said:
I know its not the signal strength, I always have full bars at home Its something to do with the network....
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Click to collapse
Full bars on 3G or 2G ? If you have full bars on 3G then it sounds like a network problem.
I have the exact same problem, but my building is probably over 100 years old with 300 coats of lead paint on it. It depends on your building. Signals can bounce off of mirrors for example and other materials. The more material the signal has to go through, the more attenuation happens.
I have a similar problem, my G2 can't maintain a consistent connection, I will go from 4 bars of HSPA+ to 4 bars of Edge to nothing (lost connection to network) and it will jump around wildly between these three states (every few minutes). My wife's MyTouch 4G doesn't do this, my G1 did not do this, our kids (dumb) phones have consistent connections.
I know it's some interaction between my phone and the TMO network, I'd say it was a defective phone except the only place it happens is inside my house.
I wish that TMO offered a microcell.
There is no reception problem, I have had the phone working here for awhile and it always has full bars, like I said I can hop in the car and drive a couple miles and it works just fine. Tmobile finally got back to me today and said they are having their Engineers troubleshoot the tower that provides service when I am home. I hope they get this fixed soon, they said 72 hours.......
It's that anti-cellphonereception chemical they put into paint!!
So yesterday I noticed I was constantly losing 4g connection on my Nexus. No problem, 4g has been horrible here for the past week on my Thunderbolt too...probably just a Verizon issue.
Since last night I have noticed that the signal dropping is not just 4g...I'm losing service in general. Dropped calls, failed SMS messages, everything. It happens about every half hour. I'm being told that a lot of calls to me are going straight to VM. I love this phone's features but this morning I'm ready to throw it against a wall. Is anyone else experiencing this? Time to return it to the store for a replacement?
I haven't been losing signal outright, but I am reverting to 3G more often. My Bionic would do this in roughly the same areas, but the more recent radio updates had kept me steady on 4G. Hopefully future updates to the Nexus will do the same!
I think this may have something to do with the radios used on Samsung phones. An update should fix it. Because I just switched from the rezound and I had excellent signal in my house and then I switched to this and there is about a fifteen dbm difference
Sent from my Galaxy Nexus using XDA App
i have reverted to 3G several times randomly.
also i noticed that coming off of wifi, it takes quite a bit of time for 4G to restore itself.
My TB has been doing so in my office for the past couple weeks at least. Noticeable 5-7db loss on CM7. Data loss and weak signal on GNex too. I just deal with it anymore. Ide go back to a damn flip phone if I could
My SGN has a very poor signal strength compared to my T-bolt. The phone was unusable - no data & no bars (-120dbm). When I had data (rarely) it was 1x. After an hour in the store & on the phone with Verizon tech support they have a ticket out on it. We tried different SIM cards & a different phone even. It might be a network thing on their end - for a while at least my phone wasn't showing up as activated & the Baseband I had was not what she showed in the system.
I will let you know what I learn. I want to keep my GSN but not as a paperweight...
same issue
I called verizon and said this is not common. So whenever a phone call is ended and it tries to reconnect to 4G, the phone loses all radio signal. This is completely frustrating.....i have reset to factory(no help). I have replaced the sim card(no help)....this sucks.
UPDATE:: 12/22/2011 went back to the store and swaped out to a new nexus galaxy. All problems are gone, and this phone is working great!!! seems to even have better battery life now. probably because it is not constatly dropping the signal.
No signal here.
Set to 3G only.... no dice. No 4G here, but still no dice with the dual setting.
Had made two calls yesterday after getting home.... both were lacking in call quality, but the calls were completed. I was connected to the extender on the first call, but not on the second (thought it might have injected the noise on the line). The second call wasn't perfect, but a considerable less amount of noise. I do live in a poor signal area and that is why the need for the extender.... I figured the noise on the second call was due to poor signal.
This morning..... no SMS, no voice, no nothing!
I have played with the extender on and off.... and later came to notice lots of posts on this not being a usable combo.
So.... my conclusion. GNex has a horrible radio and if you require an extender, forget it! My DX held a much better signal.
In the end... no matter how cool the SW and HW is, if you can't make a phone call, why have a phone!
This handset is a major FAIL! The fact that VZW screwed the pooch on it and turned a Nexus device into a carrier device sucks balls as well!
EDIT: and oh yeah.... vzw support was worthless on this.
Same exact issues. My wife and I both have the GNex. We can be right next to each other and when I call her it will go straight to VM. If I pick up her phone and call, mine will ring. Afterwards I will be able to call her and it will not go to vm. VERY frustrating! I've had to text her to ask if her phone was ringing and it wasn't, so she would call me.
^ I heard from many Verizon people that its common when phone does not ring and goes straight to voice mail on other devices. Is this really an issue ? If fact it was SO frustrating that they had to switch to Sprint.
Wasnt an issue with my OG Droid or Incredible.
I own a Rezound and side-by-side speed tests show the GN's ping times and speeds are horrible! My GN looses connection often and reconnects are slow, not as bad as the Bionic, but definitely noticeable. Hopefully the radio is software correctable.. Time will tell, hopefully this will happen within my 45 day return period..
Sent from my Galaxy Nexus
I find my nexus to be going from 4g/3g every once in a while probably some verizon down time
if it doesn't get fixed, I will be going back to the rezound. I love this phone, but not having a good signal in my own house? killer...
I have heard this is a usual problem with samsung phones, but I can always hope it isn't the case as i love this phone.
nosympathy said:
if it doesn't get fixed, I will be going back to the rezound. I love this phone, but not having a good signal in my own house? killer...
I have heard this is a usual problem with samsung phones, but I can always hope it isn't the case as i love this phone.
Click to expand...
Click to collapse
Yea Samsung has been known for poor signal strength I ran speed testing my Inc vs my fascinate and then the rezound vs the nexus and every time the HTC phones blew the Samsung phones away
Sent from my Galaxy Nexus using XDA App
I played with the GN at the VZW store today for less than 10 mintres, and it lost its connection while I was handling it. I tried to figure out the cause, as I had a full bar 4G signal on my TB.
I hope this is a quick and simple radio fix, as I really like this phone.
I am waiting a few more weeks to see how this is handled and to check on batt life before I jump over. Never been a Sammy fan, so i am a little cautious.
i have poor signal as well
double post
I turned in my rezound for the Gnex and I am having horrible service at my house as well. With the rezound I had 2-3 bars and with the nexus I go into extended service or no service. I really love this phone as well but if I cant get a signal at my house back to the rezound I go.
Data drops are significantly less on the GN versus the Droid Razr... I would lose data service for 30 minutes at a time on the phone.
In my bedroom, I have two bars of 3G coverage. My thunderbolt had 1 bar, and the Razr I returned had two bars. In general, for me, it has a similar signal to the Razr. HTC phones always have a terrible signal strength for me...
I don't have (or need) 4G coverage where I live. When I go to Austin or SA, I notice that the 4G coverage is less on the GN vs either the Razr or Thunderbolt. However, as I live in an area that won't get 4G anytime soon, this is fine for me...
Has anyone had luck getting signal issues addressed with Verizon?
My signal has gone to crap - I thought it was my new One M7, but my wife's S4 is exhibiting the same behavior...can't help but think something is wrong, as I used to get a solid 4G signal at home a few months ago on my ReZound.
I live just off a major state highway, I am in town, and right in the middle of the 4G coverage for Verizon (there's 6 towers within 4 miles of my house, and 17 antennas - according to antennasearch.com). The local Verizon tech pulled their map and said I should be getting full signal at my house.
Despite all this, when I get within a mile from my house coming in fr the East on the state hwy, I drop to 1 bar of 3G and lose all data. At home, I switch between these signals:
(rare) 4G RSRP -120 to -123 dBm
3G (eHRPD) -110 to -118 dBm
1 1xRTT -97 dBm
If I go another half mile west in town (which is flat land), I am back to sub -100 signal on 4G. Any way to get someone to actually investigate and do something about it?
Thanks...
Call tech support and demand that they send a tech to investigate. I have to do it constantly. They tell me every time I call everything is fine on their end and a few days later it gets better all of a sudden. It's like they don't want you to know they have an issue.
You on the latest radios? I noticed when I updated to the latest radios my signal improved. Still would call tech support and have them check what's going on. Don't take we have no issues as you live in the area and they don't. So they should take your word for it. If you know others in your area have them call to so they have to take it seriously.
Sent from my Nexus 7 using Tapatalk
Man, I have tried newest radios, older radios, combinations of different setups with different ROMs (Sense and AOSP based), flashed RUU and did factory resets, back to stock rooted with new and old radios, and even a new SIM card...now back to 100% stock and fully updated - getting ready to see if they will trade out my hardware in case mine is bad.
One odd thing - when I first got the phone, the Best Buy tech couldn't get the SIM to activate, and had to call Verizon. When I swapped my SIM out two weeks ago at the local Verizon corporate store, they couldn't get the new SIM to activate and had to go to the back and do it from the computer...which is what makes me wonder if my hardware is bad.
Have had Verizon here (same house) for 8 years...very rarely had a dropped call in that time up until about 2 months ago (when I got my One M7). I drop about 1 out of every 3 calls now, and the other two get garbled sometime during the call - I hear "you're breaking up" at least once per call.
Your wife has a totally different phone and she is having issues as well so she has hardware issues too?
Her Samsungs always had worse reception than my ReZound (why she likes them, I have no idea) - but I chalked it up to bad reception on the device line.
I never looked into her signal strength until I was comparing my One to hers, which is when I noticed her signal is also bad (mine is worse at times). That's what made me wonder if it was something Verizon should look into in the area.
The hardware thought on my end is due to the fact that I can't find a combination of radio/ROM/RUU that will improve my signal at home and the fact that both SIMs had an issue activating in the phone. Grasping at straws on the hardware thing really.
May reactivate my ReZound tomorrow to see if the signal has just gone to crap here or if it's my phone.
I had signal issues at one point and the problem was because the SIM couldn't seat all the way because of a tiny piece of plastic still attached to the back side of the SIM. It made just a tiny little bump that made it so the tray wouldn't slide all the way in. Since then though the problem in my area has been Verizon. Every time I've called to tell them the coverage here has been crap they tell me the same old it isn't their fault junk. Keep hounding them and they will send a tech even if they tell you otherwise. Like I mentioned before. They almost never admit to an issue with a tower. The only time I have heard of them admitting it was when it was bad enough that they received several reports.
Update:
I reactivated my ReZound yesterday morning to see if my recollection of signal was off or if things are worse on the network near my house.
I monitored it heavily yesterday, last night, and again this morning, and at home the ReZound keeps a 4G signal ranging from -110 to -120.
I did a side-by-side comparison with the wife's Samsung, and while the One mirrors the Samsung (when one drops to 3G or 1X, the other is doing the same), the ReZound held the 4G signal. I watched the Samsung go from poor 3G to 1X - ReZound held 4G.
Also, the dreaded 1 mile dead zone around my house - on my One, Slacker quits playing about a mile from home, says it has lost connection to the server, even though I am on a decent 3G signal. Twice yesterday (coming and going), the ReZound held 4G through the zone and Slacker never skipped a beat.
Conclusion - either something is wrong with the One (and possibly the Samsung?), or the One simply can't contend with a weak signal as well as the ReZound.
If a rep said you should have full bars they might not have the antenna aligned right. I remember years ago someone on one of the sites talked about the same problem he was suppose to have full signal but want and Verizon sent someone out to check alignment and found the person who installed it didn't have it aligned right. After he rest the antenna the guy had full bars. I'd bet this happens quite often and maybe have the two that told you to have someone sent out to see if the antennas are setup right
the_Damaged_one said:
Update:
I reactivated my ReZound yesterday morning to see if my recollection of signal was off or if things are worse on the network near my house.
I monitored it heavily yesterday, last night, and again this morning, and at home the ReZound keeps a 4G signal ranging from -110 to -120.
I did a side-by-side comparison with the wife's Samsung, and while the One mirrors the Samsung (when one drops to 3G or 1X, the other is doing the same), the ReZound held the 4G signal. I watched the Samsung go from poor 3G to 1X - ReZound held 4G.
Also, the dreaded 1 mile dead zone around my house - on my One, Slacker quits playing about a mile from home, says it has lost connection to the server, even though I am on a decent 3G signal. Twice yesterday (coming and going), the ReZound held 4G through the zone and Slacker never skipped a beat.
Conclusion - either something is wrong with the One (and possibly the Samsung?), or the One simply can't contend with a weak signal as well as the ReZound.
Click to expand...
Click to collapse
With newer phones, they may be dropping the 4G and 3G signal because it is below the preset threshold in the firmware. -110 to -120 is horrible. You should be getting higher than that, like -90 and up.
Edit: if Verizon is saying you should be getting full bars, your signal should be above -78dBm. (Signal is measured in negatives, so "above" -78 is 77, 76, etc). If you read any documentation on signal strengths, you will see anything below -105 is so horrible of a signal, most data, sms, and calls are frequently dropped. With you claiming with the Rezound having not experiencing this, it is highly likely what the above poster is saying is true: antenna alignment is messed up. Even a fraction of a degree will mess with signal quality.
Sent from my HTC6500LVW using XDA Free mobile app
Hey guys,
I have had a couple people complain that when I was talking with them with my Note 4, I was breaking up several times. I think I was home every time someone complained that I was breaking up.
This is my first phone ever with Verizon and so far the data signal has been flawless, always super fast. I am worried though that my radio signal on the phone isn't good, possibly a defective phone?
When I got into work this morning I left myself a 2 minute voicemail on my work phone and played it back to see if it was breaking up. I played it back and it was perfect.
Could my house just be a "bad spot" in the area? I'm in West Bend, about 30 minutes north of Milwaukee. My signal at home was about -101dbm and its about the same at work. If my signal/service is going to suck at home thats going to be pretty annoying.
Is there a number that I can call to update the towers? I know this helped on occasion when I still was with US Cellular.
PS. My wife got the exact same phone, I'll have to check to see what her signal strength is.
Thoughts?
thegipper said:
Hey guys,
Thoughts?
Click to expand...
Click to collapse
Hello, I've moved your thread to Q&A as it's pretty clearly a question.
Thanks.
Do you have a case of any kind on your phone? If so, which one.
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
thegipper said:
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
Click to expand...
Click to collapse
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
usmaak said:
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
Click to expand...
Click to collapse
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
thegipper said:
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
Click to expand...
Click to collapse
So they didn't give you the extender? They were very accommodating a couple of years ago when I called. They acted like they actually wanted to keep me. They were going to let me cancel AND keep the two S3s that I had just gotten. Before that, I had Sprint, and I'd have gone to two tin cans and string before I'd have spent another day with Sprint.
I used to live in Illinois, and aside from the area right near my house, the signal was pretty good. I'm in Colorado now, and Verizon out here is an entirely different story. LTE is a joke where I live. I get a decent signal, but download speeds are sometimes worse than 3g. There are only four communities out here with XLTE. I was considering going to TMob or ATT, so I asked some of my neighbors. They all said to stick with Verizon, so here I am.
They are going to have technical support first check the towers or something to that extent. She started a ticket for my complaint and are going to get back to me within 24-48 hours. If it doesn't improve, then we are going to talk about an extender. So far the only reception issues that I appear to be having is in my house.
Whats weird is the signal strength is the same at home as it is at work. I called my land line from my cell phone at work and left a 3 minute message of me babbling and not once did it ever break up. If the strength is the same, why is it cutting in and out and dropping calls at home?
Hopefully they can resolve this. They are going to give me an extender for free or I'm dropping them.
Sounds like a problem tower, or a tower that's too far away. Or a tower that's overly congested.
Well I hope they can fix it. Kind of ridiculous that I can't get a reliable signal in my own house in a town of 30k people.
Signal on mine is a little better than the S4. Call and text range is great.
I am happy with the signal overall.
I have noticed that people tend to not hear me at all when I have a call open to them
Alot of the times as I'm talking the opposite side keeps talking back words like "Hello, hello.. are you still there?" and all the while I can hear them perfectly. I swapped my Note 4 for a new one at the store and for a while I was good until today the samw thing happened again. Im beginning to worry that the antenna reception on this phone is not as good my old Galaxy S4.
Really hope it is just a software problem that can be corrected. I live in Finland and I have a non branded and non sim-locked Samsung Galaxy Note 4.