hi there
hope everyone is fine. yesterday my son dropped my excalibur and the call button has stopped working
i have reset my excalibur thinking that there might be software problem but still its not working
kindly help.
Defiantly dosent seem to be a software problem,
should be a hardware problem,
if you can be a bit exploitative,
you can check the tutorial on getting dash apart, and check out.
ALL THE BEST
Hard-reset flash stock ROM etc, but i think the answer is in your post "yesterday my son dropped my excalibur"
Related
Hey guys
I was wondering if anyone can help me with fixing my touch screen option. It hasnt been working, and No i didnt drop the PDA or anything, my screen is as bright as new, but suddenly sisnce yesterday it stopped working and no soft reset or hard reset can fix this.
My phone is a SX66 of Cingular (AT&T varient)
I have been using this for almost a year without any problems at all.
UPDATE
Amid all the hard resets, all of a sudden. once my touch screen started working. but just after few mins of use it slowly started malfunctioning and finally it stopped totally. Which kinda leads me to believe that there may be a software/firmware glitch !
So I downgraded to my original system and extended roms. hard resetted, but didnt work (since i cant by pass the touch screen alignment tests, im using a remote PC based software to control my PDA as its synced through USB)
Now heres my help query. I observed that doesnt matter what ROMs (system, extended, radio etc) i have upgrade or downgrade my PDA splash screen remained as the one i originally changed to, same goes with the unlocking of my GSM PDA, i never had to use unlocker ever after the 1st time i did it.
Which means. theres a place in the PDA where these information are stored permanently and doesnt get flushed when u flush ROMs. Im guessing what if theres the TOUCHSCREEN initiation file/firmware/software which kicks in everytime when u start the PDA from the same place which doesnt get flushed. And that Touchscreen enable/disable file is either accidentally disabled or corrupt !
Is there any such file of the touch screen initiation ?
Is there any way I can remove any such files from registry, storage and copy back fresh ones ? That way i would sure its a hardware glitch and not a software. Like I said, my gut feeling is there may be a touchscreen initiation file which doesnt get flushed even when ur upgrading or downgrading the ROMs; and that file is either Disabled or Corrupt.
Can any developers help ? Would be kind if you can pass this queries to our very good friends at the xda-developers.
Thanks
Munasir
http://pdatechcenter.nl/home_uk.html
Dutch company, very pro and efficient altough tthe best way is to ship the money with the broken pda.
They have any part.
I've tried it 2 weeks ago and I'm very happy with the service.
Go and check the site
Hey Thanks for the link man, unfortunately Im based out of Asia so ya it kinda sucks as theres no repair shop around my area. Closest prolly will be Singapore or Thailand (i hope)
But im still hoping some techy at the xda-developers checks this issue and prolly be able to finally come to conclusion if its a software or a hardware fault.
hi there!,my tytn worked great for over one year (never dropped,treated like a king;p) till yesterday ,all front buttons except d-pad just stop working, at first i have done HR but it didnt solve the problem then i reflashed device with several roms and still buttons dont work (yeah they work once for about 10s) ,so it makes my device rather useless as a phone
it looks for me like a hardware problem but i am not sure what really is going on and if it is possible to fix it somehow.
maybe someone has a solution for that?
any help will be appreciated
pksred said:
hi there!,my tytn worked great for over one year (never dropped,treated like a king;p) till yesterday ,all front buttons except d-pad just stop working, at first i have done HR but it didnt solve the problem then i reflashed device with several roms and still buttons dont work (yeah they work once for about 10s) ,so it makes my device rather useless as a phone
it looks for me like a hardware problem but i am not sure what really is going on and if it is possible to fix it somehow.
maybe someone has a solution for that?
any help will be appreciated
Click to expand...
Click to collapse
Quick question......you say you performed a hard reset?? This action requires you to use the two front soft buttons and the stylus...therefore those buttons must have worked??
I suggest you try flashing a new ROM to the device and seeing if this remedies the problem?
i used clear storage, but anyway first i used black satin then reflashed to schaps and then to new Pays 6.1 rom and buttons still dont work,so for me it doesnt look like problem with a rom
yeah
softkeys works when i perferm HR ,i checked it right now,but still they are useless
I have the same issue, the buttons work sporadically across several roms, including the official release... I too, have determined that it is a hardware problem... I am sending mine back for warranty repair, I just hate to be without it for any length of time... I also have the screen problem, where it fades to white and sometimes a soft reset doesn't work to bring it back to a visible state...
lol
it back to work all buttons works
I have a problem with my Artemis. I'll try to decribe the problem and if anyone can help me i will be thankful.
When is Power on it works few minutes than it freeze and screen desapears. After that I try to power but it doesnt work. It needs time to accept the Power comand and I don't know where problem is... (i thing that it's about temperature but i'm not sure)
I tryed to flash with later software and win mobile 5 but the same thing happens.
Any help?
Please specify which applications you have installed and eventually which ROM.
I strongly recommand you to flash your device with latest ROMs like Black and Blue one or others (see the Windows mobile 6 section of Artemis)...
A hard reset would solve your problem anyhow I suppose.
Are you overclocking your CPU with some software? like BatteryStatus for example?
Please let us know...
Gues i fixed the problem
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
rrezarthajrizi said:
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
Click to expand...
Click to collapse
can you please put that tuturial in this post????
thanks
jayss said:
can you please put that tuturial in this post????
thanks
Click to expand...
Click to collapse
Wiki is your friend....
http://wiki.xda-developers.com/index.php?pagename=Artemis_Disassemble
I had the same problem with mine....
The phone is fecked take it back to the makers and get a replacement..
I had the exact same problem with my P3300. It's a malfunction in the Motherboard. I've called the dutch helpdesk and because a hard reset didn't do much good the PDA was picked up later that day to be sent to Eurotwice, the repair station in Belgium. I got my phone back 2 weeks later, I started it and it froze again! So I immediatly called HTC Netherlands and again, the P3300 was picked up by UPS that afternoon. The second time I wrote a letter to the repair station and sent it with my phone. In another topic on another website I read that some other phone with the same problem had been fixed by replacing the motherboard. I got my phone back today and it works great! It hasn't crashed today, and I have confidence it won't in the future. So my tip to you and anyone who experiences this problem: Call the HTC helpdesk in your country and ask them to sent your PDA to a repair station. It might take a while but they fix it well! By the way, you have 2 years full garantee so it didn't cost me anything! Great service from HTC!
Had the same problem.
Power was on, then de screen went black and stayed black even after pushing the right upper side button. Had about 4.90mb free storage memory on the phone and 200mb on my card left.
Soft reset didn't work but a hard reset did!
I have the same problem for the last week
I tried to change Roms to original and back to manila, the same problem.
the artemis freeze suddenly without ant reason. after calls, before calls..
it's not wake up and it's show a blank screen. after few soft reset and battery replacement is wake up and work fine till the next time.
for now , I'm work with doppod original rom wm5 but no WIFI.
I think it started last week when I installs "B&B 5.0 love" rom, before that It work fine with pdviet manila2D.
problem upgrade my rom
I'm now have a O2 UK roms on my device.
I try update it to Touch 4.02, with the UPSL but it no working.
the bar with percents jump from 0% to 100% in sec. and I still having the same rom.
I read the uspl guide.
can yo uhelp me ?
Hi everyone! I have had my Excalibur for some months now and have SIM-unlocked it, and updated with the latest roms to WM 6.1.
Today, something peculiar happened. When connecting to my computer, it started connecting and disconnecting all the time. No synchronization was made. And when making or receiving phone calls, only the external loudspeaker works. Is this a common / known / fixable problem? Or has my Excalibur gone from being one of my prized possesions to an expensive paperweight?
Other than the connection issues and loudspeaker (attaching a headset does no difference - all sound comes from the loudspeaker), the phone seems to work OK. I've done a har dreset (two action buttons pressed when powering up, etc.) but to no avail.
Any help to shed some light on what might have happened is greatly appreciated! I hope, hope, hope it's some software issue.
peoplayer said:
Hi everyone! I have had my Excalibur for some months now and have SIM-unlocked it, and updated with the latest roms to WM 6.1.
Today, something peculiar happened. When connecting to my computer, it started connecting and disconnecting all the time. No synchronization was made. And when making or receiving phone calls, only the external loudspeaker works. Is this a common / known / fixable problem? Or has my Excalibur gone from being one of my prized possesions to an expensive paperweight?
Other than the connection issues and loudspeaker (attaching a headset does no difference - all sound comes from the loudspeaker), the phone seems to work OK. I've done a har dreset (two action buttons pressed when powering up, etc.) but to no avail.
Any help to shed some light on what might have happened is greatly appreciated! I hope, hope, hope it's some software issue.
Click to expand...
Click to collapse
look why dont you take out the baterry and put it back.
after you done that hold and press the camera button then the bootloader
screen will show up.connect it and flash it with the original rom your phone kame with. that solved my issue.
i bricked mine too but in a different way... i have the latest ricky wyatt rom on mine and it has been working fine for a long time until my friend turned the overclock all the way up on the phone and now when the phone starts it is frozen on the home screen..... can anybody help he? has anyone had this problem before?
nvrmind..... did a bootload reset which set the device to factory defaults.
Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.
I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!
My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty
palatkik said:
I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!
Click to expand...
Click to collapse
I don't OneNote is my problem. Since I don't use it.
rosebud said:
My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty
Click to expand...
Click to collapse
I guess it's time to give TMO a call. Just need to flash everything back to stock.
Thanks for the suggestions guys. I was hoping to avoid having to send it back, but i might as well.
Albaholic said:
Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.
Click to expand...
Click to collapse
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)
discoverd the same issue, happened to me about a week ago for a few times, when i slide in/out the keyboard. It just habbend about 4 times, but didn't happend again since this time ... i will have a eye on it...
Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.
wejergang said:
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)
Click to expand...
Click to collapse
Did they replace the entire phone or just the mainboard?
ma6inista said:
Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.
Click to expand...
Click to collapse
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2
coppertop24 said:
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2
Click to expand...
Click to collapse
Sorry, forgot to update this thread. I ended up getting a replacement from TMO. I am much happier now that my phone doesn't turn off whenever I close the screen. Get a replacement while you can and ask them nicely if they can overnight it to you. I did.
Actually, this was a software problem in my case - I did the hard reset 2 weeks ago and since then I have not experienced the issue. I am going to start installing my previous programs one by one to find out what caused the problem.
Same
I have the same problem,
The hard reset solve the problem?
please heeeeelp