Develop Bugs

"9" of DEATH! Help!

Phone: EXCA200 (as read on the back) AZERTY keyboard. ActiveSync says is a HTC-S620
Story: My best friend bought this phone in France and some guy tried to be nice and apparently tried to install some games on it. He broke it. She came to me after and said, "if you fix it you can keep it-- but i don't think you can". ( She was using the phone in the US with a US carrier at that time i think it was Cingular)
When I turn on the phone and after the HTC and WinMobile screens the sim error screen appears (the phone has no sim) and 999999 as if the "9" key is stuck. After that, the phone just goes crazy with alarms and if I'm lucky and get over that just 9999999999999 endlessly. I thought at first that it was water damage so i took it apart and found no evidence of water whatsoever.
I found the HTCwiki and tried the hard reset technique (pressing power button while pressing the two open keys) and after 50+ tries i gave up. No luck.
I found a couple good threads that describe how to reflash the phone with RUU_Excalibur_SPL-1.11_UpgradeOnly.exe" and RUU_Excalibur_HTC_GER_1.11.407.2_4.1.13.28_02.63.90_Ship.exe
I get "ERROR 294" INVALID VENDOR ID
Please!! Help!! My experience with smart phones is 2 days with a broken one.
I live in Mexico and smart phones are still something you only see on TV. No one to ask, nowhere to go.
Sincerely,
Salvador333

Where is everyone?
Nobody has any advice?
Nothing?
Do i have to unlock the phone? Can you use a locked phone in France and then in the US without unlocking it?
Should I pay 38 dlls?
salvador333.

Please try one of the two methods explained in the brief post below:
http://mike.temporale.com/archive/2007/01/23/236.aspx

monakh said:
Please try one of the two methods explained in the brief post below:
http://mike.temporale.com/archive/2007/01/23/236.aspx
Click to expand...
Click to collapse
Mr monakh:
Ive tried the reset sequence many times before starting a new thread. Ive spent many hours just doing that in all the imaginable different timings. All I get is the HTC screen first and the Windows mobile screen second, after that, without a SIM, a screen telling me i have no sim and in the cursor just 99999 and after many alarms it crashes; with a sim, it will boot and 9999999... and the the screen locks and its impossible to press "unlock *"
This is the reason I'm asking for help. The only thing I can imagine is to re-flash the phone. I tried to re-flash it, but apparently i have to pay to get my phone unlocked before being able to re-flash. Is this true?
I really appreciate your help. Thank You.
Salvador.

I also want to add that i know its not a hardware problem, I disconnected the keyboard from the motherboard and the 99999 still there.
Is it possible that the hard reset sequence described above doesn't work? --(both soft keys work)
Is there a way to remap the 9 key into a harmless key, so i can hard reset the phone trough software?
(the phone syncs normally to my computer)
Thanks.

The hard reset sequence should work. I don't know of any reason, short of hardware failure, why it wouldn't.
I think you can try re-flashing the ROM, if you like, but it really is more likely to be a hardware problem than a ROM issue. It doesn't necessarily have to do with the keyboard (you actually disconnected the keyboard?!) but you can still can get the '9' for other reasons.
You don't need to get the phone CID unlocked to get a different ROM, but you do have to play around a bit to get it done. I am sorry, I can't offer more step by step help but it might be beneficial for you if you read through the following two threads:
http://forum.xda-developers.com/showthread.php?t=287316
http://forum.xda-developers.com/showthread.php?t=288230
http://forum.xda-developers.com/showthread.php?t=282199

monakh said:
The hard reset sequence should work. I don't know of any reason, short of hardware failure, why it wouldn't.
I think you can try re-flashing the ROM, if you like, but it really is more likely to be a hardware problem than a ROM issue. It doesn't necessarily have to do with the keyboard (you actually disconnected the keyboard?!) but you can still can get the '9' for other reasons.
You don't need to get the phone CID unlocked to get a different ROM, but you do have to play around a bit to get it done. I am sorry, I can't offer more step by step help but it might be beneficial for you if you read through the following two threads:
Click to expand...
Click to collapse
I thought it was water damage at first, but when i took it apart, i couldn't find anything to indicate there was any liquid in there. I thought maybe the keyboard was the problem and, yes, i did disconnect it from the motherboard (its actually really easy) and the same 9999. What other hardware reasons could make the "9" problem? I cant find any reason to believe its hardware. I boots kind of normally, it goes into manual bootloader no problem, it syncs with my computer etc. It just wont go into the hard reset mode! WEIRD.
I read the threads and the only clue i found to re-flash was to downgrade the bootloader by getting the phone in manual bootload (camera button and connecting USB) and run the .exe. I did, and INVALID VENDOR ID. Is anything i missed in the threads to be able to re-flash?
I truly appreciate your comments.
Salvador.

Try Reseting the CID.. 111111. I suppose that will work.

tejasphatak said:
Try Reseting the CID.. 111111. I suppose that will work.
Click to expand...
Click to collapse
tejasphatak:
CID, 111111, google.
Im on it.
Thanks!

dude why not replace it its under warranty man stop making an issue of this do your hoemwork read just like everyone else !!

I did it!
I tried the cid 111111 bla bla, and it was jut to much effort for a phone so i just went to imei-check and unlock everything. Damn! 40dlls, many Mexican pesos. So i installed the German version ROM and the F... 99999999 was still there!!!! I wanted to kill myself, monakh you were right. I opened the phone for like the 20th time and i knew it was hardware... and there it was, lead rust in the keyboard connector. I took a tooth brush, some alcohol and i brushed. Voilà! no more "9" I could have saved money time and effort if i just had looked close enough.
I'm happy i got into this, i love to learn new tricks.
You guys were really helpful, and a bit shady, i have to say.
Thank you.
Salvador.

. I think i am smart dumb!!.. <<-"Try Reseting the CID" haha.
This happens when you have too much of knowledge...!! truely education spoiled me!!

Glad it worked out for you and I am sorry you had to pay $40 but hopefully it will pay off for you in the long run.
leoiden, if you note, he is in Mexico and has no reasonable means to exchange the phone under warranty. It was acquired in France. Please pay more attention to the original post before prancing down someone's throat. Thanks.

Phone locking up upon starting

I upgraded to Kavanna's 6.1 version yesterday and it was doing ok for a couple of hours. I changed my internet setting to T-mobile then awhile later my phone started locking up. Now, I can get it to turn on and get pass the Windows Mobile green screen. I have called myself checking the stickys but haven't found a solution.
I was going to go back and install the 6.0 version from Tmobile but my phone can syncronize with the pc.
Any help would be very appreciated or the phone will be tossed.

I had this same sort of thing when I upgraded to Rickys v24_with Opera Rom. The only thing I can suggest is to try and boot up without SIM and SD card in with it connected to the PC. This may allow you to synch to the PC. If not there is a thread in the WIKI on how to hard reset your phone on boot up.

you didnt by any chance over clock it using omap to say 288mhz did you ?

I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.

tmac123 said:
I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.
Click to expand...
Click to collapse
reflash it...see what happens.
http://www.htcwiki.com/page/The+Dash+FAQ?t=anon <--reset procedure is in there
blonde you say?

tmac123 said:
I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.
Click to expand...
Click to collapse
Try a hard reset - (If I remember it's like this)
1. hold the two soft keys down,
2. press the power button for two seconds (while still holding down the softkeys)
3. release the power button
4. wait a little more and release the softkeys

OK everyone I have tried & tried to execute the "hard reset" with no luck. Same as before - when it turns on it is a white screen with HTC and it's symbol THEN it goes into the green Windows Mobile screen and sits there without any functions whatsoever. I can turn it back off sometimes with the on/off button then other times you have to take the battery out to get it to turn off.
It is so frustrating but thank all of you for your help/tips.
Blonde-yes Dumb-yes! Apparently!!

you must not be performing the hard reset operation correctly then. Itf you do it right, you wont see the HTC screen first, you'll see a black screen with white text saying to press the send or the 1 key to perform a hard reset.. you may need to try it a few more times.
view this video of a dopod 720 ( same as the dash and excalibur for how to do this... the hard reset part is around the 1:30 mark )
http://www.youtube.com/watch?v=0zstJkD8OkE

I swear - that's exactly what I have been doing! I bet I have done it 100 times or close to it.
Thank you...

tmac123 said:
I swear - that's exactly what I have been doing! I bet I have done it 100 times or close to it.
Thank you...
Click to expand...
Click to collapse
c'mon lucky 101!

More like "tired fingers"!! HeHe!
I'm not ready to give up - I'm too stubborn to let this beat me.

Update - I finally was able to reboot my phone last night after many many tries. It wasn't text book style but I kept pressing buttons until finally... AND NO is wasn't lucky 101!!! But you were definitely encouraging.
I haven't changed any settings because I'm scared to now.
Thank each of you for your kind replies and patience.

anything for a blonde.

I'm going to hold you to that!

Ummmm this isn't a dating forum lol
If i was you though, i would definitely clear storage command your phone.
Clears everything and hopefully reset the bug that was fondling with the wrong file.

Mikey1022 said:
Ummmm this isn't a dating forum lol
Click to expand...
Click to collapse
back off..i saw her first.

LOL!!
I spoke too soon! My phone definitely has problems. If I can ever get back to the "hard reset" beginning again I will try to start from scratch. It has some bugs in it for sure.
Thank you for the suggestions.

(TMO) TP2 Turns off when screen is closed.

Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.

I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!

My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty

palatkik said:
I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!
Click to expand...
Click to collapse
I don't OneNote is my problem. Since I don't use it.
rosebud said:
My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty
Click to expand...
Click to collapse
I guess it's time to give TMO a call. Just need to flash everything back to stock.
Thanks for the suggestions guys. I was hoping to avoid having to send it back, but i might as well.

Albaholic said:
Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.
Click to expand...
Click to collapse
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)

discoverd the same issue, happened to me about a week ago for a few times, when i slide in/out the keyboard. It just habbend about 4 times, but didn't happend again since this time ... i will have a eye on it...

Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.

wejergang said:
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)
Click to expand...
Click to collapse
Did they replace the entire phone or just the mainboard?

ma6inista said:
Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.
Click to expand...
Click to collapse
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2

coppertop24 said:
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2
Click to expand...
Click to collapse
Sorry, forgot to update this thread. I ended up getting a replacement from TMO. I am much happier now that my phone doesn't turn off whenever I close the screen. Get a replacement while you can and ask them nicely if they can overnight it to you. I did.

Actually, this was a software problem in my case - I did the hard reset 2 weeks ago and since then I have not experienced the issue. I am going to start installing my previous programs one by one to find out what caused the problem.

Same
I have the same problem,
The hard reset solve the problem?
please heeeeelp

Hard/Soft Brick

hey guys, Idk what happened to my phone, I was using it normally, and then it just shuts off and starts to rumble, like in intervals not continuously. So tried to remove the battery, and stuff like that, it wont even boot it, it would just rumble like that again. I plugged it into the wall and it'll do the same thing, it wont even charge, even though the charging battery showed up for a second and then disappear and then it starts to rumble. I tried to odin, and it lets me into the volume up and down menu, then if I was quick enough I can get into where the android is, but after about a second or 2, it will just turn off, like the screen would show up blue vertical bars on top of the android picture, and then it would just shuts off as if I unplugged the battery and power cable, and then it continues to rumble. I really dont know what this is, I have never seen anything like it before, this is my third galaxy phone and none of my other ones have ever encountered anything like this. I dont even know what to classifies it as, like it's not hard brick cause i can get into odin but it's also hard brick because it would shuts off before i get to do anything! Any help is appreciated, thanks!

megazeroxuxm said:
Any help is appreciated, thanks!
Click to expand...
Click to collapse
You have a sticky power button. There is some stuff in this thread that you can try.
http://forum.xda-developers.com/showthread.php?t=1931310
If nothing there works for you, you may need to send it in for repairs.

meekrawb said:
You have a sticky power button. There is some stuff in this thread that you can try.
http://forum.xda-developers.com/showthread.php?t=1931310
If nothing there works for you, you may need to send it in for repairs.
Click to expand...
Click to collapse
Ok thanks! That works for me, well I really didnt fix it, but now I know what's wrong with it. the button on the inside the the actual button is broken is i shake it to the right side to get it off the sensor, it kind of works now, I'll actually have to send it in eventually. :/
Thanks a lot though!

Find 7 (Big problem / glad if someone could help)

So hello community !
I have an OPPO Find 7 device, and I love, but happens that I have some problem with it, let me explain it best I can
It turns out that I simply cant Power ON the device, no matter what I try, no matter what combinations of key I am using or so. Let me explain better.
As I was using one day my phone standard it happened the lock/power key doesn't respond every time I press it, and it was so, sometimes the phone reacted to the button some times didn't. One day I had the device, and forgot to charge it, and it went completely off, so I can't even boot it up. Went to an mobile center, where they repair mobiles or so, it is small place, I explained them what is the problem, they told me it is the button power supply or so, and fixed it. That was nice, finally I had my OPPO again. After 2 or 3 weeks, again the same problem with the button didn't responded and I again took it with me and gave it to the person that fixed it the first time. They said the it is kinda complicated or so, I took it to other place to see if they could fixed it, they told me it is the POWER SUPPLY to the POWER/LOCK key. It is a waste this phone to throw it in garbage because one maybe small problem if you ask me .
Hopefully someone will see this and reply to me, I still have the phone just cant power it on.
P.S The battery is fine, the charger is fine, tried every combinations of key (just the power key doesn't seem to reply in any way or it cant get power supply). I have some minor knowledge in phone's I can tear it down but I need help or maybe solutions from you guys. Thanks again !

Still no-one that can help me maybe somehow

Did you buy it from oppostyle?

Yes that is correct, look forward to your reply and any others who think they can help ?

VASILEVSKI said:
Yes that is correct, look forward to your reply and any others who think they can help ?
Click to expand...
Click to collapse
Hi, do you still have this issue?
Did you just upgrade your phone before this happen?

Yes I still have this issue, I didn't upgrade my phone before this issue. I don't think it is an software error tho....
Got my phone still sitting in my shale

I was facing similar problem, but in my case I cannot charge the phone, and it turn out to be software problem during upgrade.
I went to oppo service center and they re-flash with the latest ColorOS then my phone back to normal.
I thought if you just upgrade your phone, you might face same issue like what I was. Or maybe you can try to go to oppo service center?

Try this. http://community.oppo.com/en/forum.php?mod=viewthread&tid=23067
If its software related this will fix it. If it doesnt I dont know anymore.

Hi
Does your phone vibrate ?

Snorl4x said:
Hi
Does your phone vibrate ?
Click to expand...
Click to collapse
No it doesnt vibrate... The power on off button dont respond

Send back to Oppo to repair or mobile shop to repair power button. Its not difficult if its only problem on button.

Power button problem
this site helps you in fixing that issue.. try it
https://www.ifixit.com/Guide/Oppo+X9000+Power+Button+Replacement/31581
VASILEVSKI said:
So hello community !
I have an OPPO Find 7 device, and I love, but happens that I have some problem with it, let me explain it best I can
It turns out that I simply cant Power ON the device, no matter what I try, no matter what combinations of key I am using or so. Let me explain better.
As I was using one day my phone standard it happened the lock/power key doesn't respond every time I press it, and it was so, sometimes the phone reacted to the button some times didn't. One day I had the device, and forgot to charge it, and it went completely off, so I can't even boot it up. Went to an mobile center, where they repair mobiles or so, it is small place, I explained them what is the problem, they told me it is the button power supply or so, and fixed it. That was nice, finally I had my OPPO again. After 2 or 3 weeks, again the same problem with the button didn't responded and I again took it with me and gave it to the person that fixed it the first time. They said the it is kinda complicated or so, I took it to other place to see if they could fixed it, they told me it is the POWER SUPPLY to the POWER/LOCK key. It is a waste this phone to throw it in garbage because one maybe small problem if you ask me .
Hopefully someone will see this and reply to me, I still have the phone just cant power it on.
P.S The battery is fine, the charger is fine, tried every combinations of key (just the power key doesn't seem to reply in any way or it cant get power supply). I have some minor knowledge in phone's I can tear it down but I need help or maybe solutions from you guys. Thanks again !
Click to expand...
Click to collapse

Sorry, didn't realized you replied my comment already. Since you purchased your device from Oppostyle, i would suggest you to do RMA. However, the process is going to take quite a long time.