I am aware that the problem with my XDA IIs is similar to other malfunctions described within this forum, however often those posts appear to be left unanswered. In order not to incur the wrath of the administrator therefore, I seek clarification and therefore I consider that I'm not duplicating any prior posts.
I acquired an XDA IIs from my son last year - the screen was cracked, the device wouldn't turn on and there was no charging cradle or lead. About six months ago I bought a usb sync/charging cable and a screen from mobilefun (described as "new" but wasn't - I complained but couldn't be ar**d to return the thing) and this week purchased a replacement battery from ebay. Now before you all shout 'caveat emptor' I wanted to do this as cheaply as possible.
I duly plugged the thing into my laptop anticipating joy and smug satisfaction; unfortunately I have only encountered misery.
The device pings, the amber led and the backlight for the screen come on (although there is nothing evident on the screen - did I pay 30 quid for a cumbersome torch) and everything looks rosy for approximately 10 minutes. Then the led turns red, the backlight switches off and it remains dormant for about 10 minutes. This cycle continues ad nauseum.
I have active sync and when the xda is in amber mode I can "see" the device on my laptop and I can communicate (synchronise) with it. So what is the problem(s)? Is the new battery a dud and a salutary lesson in why we get what we pay for? Should I be concerned that the screen lights up but displays nothing and therefore regret not returning the screen to mobile fun? Is the internal battery OK - if I change it will it have an impact upon my charging tribulations?
I hope that you can appreciate that I am loathe to spend any more money on this thing but having made an investment I'm also reluctant to bin it. Help the noob oh great ones.
first of all, welcome to the forum
interesting things happening there.
from the distance my first spontaneous reaction was "the battery and the display must be broken", which, after 3 times reading your post didn't really change despite the gigantic coincidence.
what you can try first of all is: install MyMobiler to your pc, which uses the activesync connection to connect remotely to the device and gives out the screen on the pc screen, where you can control your device with keyboard and mouse. that is always a good start, in case the display does not work or has no touch function any more...
http://mymobiler.com/
if that works out for you and you can see the screen, you can say for certain, that the device's screen is not really ok. the next thing to test would be the digitizer then.
you didn't write, whether you bought a complete display bundle or just the real screen, so let's test the touch function. i case you had seen a proper screen with mymobiler, try tapping and tapping and holding with the actual stylus on the actual screen while cradled and look at the screen's reaction in mymobiler, if the touch function works, you should be able to control the device, which would probably mean "get a new screen, digitizer is fine".
about the battery: since you don't really know what state the phone is in and how good the battery actually is, you should try and take out the battery connect the external power source to the cradle and load the battery in the back of the cradle. you know my device with wi-fi on for instance consumes more power, than can be loaded via usb, so after a little while, though connected to power with the amber led lighting up, the device will turn off. not with a red flash like described by you, but still...
if you load the battery to the max in the back of the cradle, take it out for say, half an hour and jam it back in, the orange led should turn green again in less than a minute, since no power was consumed, if that works out, you can then put the battery back in the device and then cradle it normally and see, whether it turns off again after 10 minutes.
the point is, all this does not really help you, i know that, but it can give you ideas on how to test the flaws and determine what really is wrong with the device. maybe you did not buy a broken screen and broken battery, maybe the device is so screwed, it destroys them itself. or maybe these testing methods give you a greater insight on what to test and maybe then you can confront the retailers responsible for that and prove it is their fault. i am sorry to hear about your device, without it working you are missing out on a great mobile experience.
greetz
Chef_Tony
Deep joy coupled with intense fury
Chef Tony - you are indeed a genius and I humbly bask in your glory. I've downloaded mymobiler and it displayed my screen which naturally needed to be aligned as I have put in a new screen and digitizer. It would appear that the digitizer is fine but the screen must be kaput.
I repeat that salutary lesson kids - if you purchase something described as new from a retailer and subsequently discover that it isn't, don't complain about it and then expect the Returns Elf to despatch the suspicious item back to the offending company. Do it yourself or bemoan the day that you couldn't be bothered to send it back to the company.
As for the battery I'm awaiting a different charger (I don't have a cradle only USB sync cable) but as I've mentioned previously I'm loathe to spend any more money so this might all be academic.
Thanks again
Buying from eBay is what 90% of ppl do here, it is not only a cheap way out, but the ONLY source for many replacement parts. Nothing wrong with that mate. eBay is actually also more expensive than numerous online wholesale sites for certain phone areas too.
Related
It's not entirely xda problem, but the device is quite similar, i hope it's ok to ask you guys here...
I'm not even sure what exactly is this device but it operated normal WinCE2003.
I used this one for a short period of time, i got it second or even third handed. Unfortunately for me it broke down in front of me while charging. Suddenly the the screen went dead with pixels disapearing quite funny way. prior to this i noticed another strange thing - lights going off whilst plugged into mains, and lights on when unplugged - opposite to settings of the backlight. shortly after that, it went dead... charging leds still indicate charging, but thats it.
Is it possible that its only software/rom or any other "simple" problem, or should i look for hardware solutions (not easy, two service points labelled as "PDA repairs" returned it without a simplest diagnosis
I wouldn't like to just throw it away, or sell it for few quids, any help appreciated
This is a COMPAQ (back before HP bought the iPaq brand) iPaq H3630, but it ran WM 2000 (I am not sure if there is any ROM upgrade for this model).
What you have sounds like a hardware problem and although this was a good device when it was in its prime, it is now too old to be worth a fix.
Plus I am not even sure you can get perts for it any more.
Maybe buying another one second hand and using it for parts.
Still, just in case try power + reset or combinations of any two of the 4 function buttons on it for hard reset as well as removing the battery.
And let it charge for 24 hours.
If none of that works, your device is dead. My condolences.
So... all of a sudden, everytime i slide the screen up, it shuts the screen off. I slide it back, hit the power button a few times, then it turns back on?
NRG GTX 5/9 release
TMO USA
Is my screen busted?
Power off your phone, remove the battery and then put it back in, making sure it fits in there snuggly.
That has happened to me, and removing/replacing the battery fixed it.
Yes, as Amy noted this behavior is often attributed to the battery not sitting exactly right in the compartment. Sometimes just popping it out and back in is enough, but some people have reported needeing to slip a small piece of paper or something similar under the battery cover as well to help keep it snug. (It seems that the sliding motion can be enough to shake the battery off the contacts if it's not secure enough).
Let us know if that clears it up
okay. what the deuce.
my tp2 just literally started doing the same.
earlier today it was perfectly fine.
but now.
i slide out the keyboard and the screen goes blank.
i tried the remove battery and restart.
didn't help.
i tried the paper between battery and cover.
didn't help either.
the screen only goes blank when completely slid out.
if i hold it open just before completely open the screen is still on.
any suggestions?
thanks.
Yea, none of those things worked. However, keeping the battery snug helped with the issue of not hearing anything through the handset.
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
sirphunkee said:
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
Click to expand...
Click to collapse
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
the display is rotated. and stays on as long as the right side is held.
before the 'tilt piece' is revealed. as soon as it is. the screen goes blank.
and i believe it would be the video feed...
i can still type with the keyboard. just can't see what i am typing.
unless i hold the screen from sliding completely out on the right.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
My AT&T Tilt 2 has been exhibiting this behavior for some weeks now. It seems to be centered around the keyboard slide, but the behavior comes and goes. I found that slamming the phone on the desktop would bring it back to life for a little while, but then it would start to clap out again in a few days. What a pile.
Anyway, I have a fresh one from AT&T to swap out. Now all I have to do is get all my applications and stuff transferred over to the new phone before sending the craprod back to them.
sh4d0w86 said:
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
Click to expand...
Click to collapse
Oh boy...yeah I didn't realize you'd gotten it third-hand. Well it has been less than a year since the Rhodium was released, so it's possible that HTC will still honor the 1-year manufacturer's warranty, but I can't guarantee it. My suggestion would be to just contact HTC America's service group (1-888-617-1113) and see what they say.
Best case: they agree to cover the repair
Worst case: an example of one of the risks you take when you buy something through "unofficial" channels
Yea luckily for me, I bought it second hand, but it was purchased from a retail store, meaning I got a warranty exchange. I just sent it back.
having same issue
im having same issue, when the phone is slid open, goes black, nothing gets it back on, the buttons light up, display dead
however, if i place it in stand by via power button in regular mode, then slide it open, it works, ive rattled and shook the phone, never goes back off, im typing this with it open and tilted....
any ideas?
prob leaving the htc community, samsung captivate, blackberry torch, or htc aria are my choices from at
Hello, I would like to start off by saying I'm new here AND in Android culture. I was an iPhone user, but decided to swith to something different. Since I live in Europe (in Lithuania, to be exact) I figured that it wouldn't mean anything here if I bough a blacklisted T-mobile Note 3 4G LTE phone. Now to the main point - I got the phone yesterday and noticed something suspicious. Firstly, it came with aftermarket charger and usb cable (not usb 3.0, just a simple micro-usb to usb 2.0). My first problem is that when I am charging Note while it's on, it almost doesn't charge at all. Only when I turn off the phone I can expect the phone to charge to 80-90 percent in 8 HOURS! That's insane! Needless to say, I WILL be getting original samsung charger... Now other complaint is that the area around camera gets hot even when changing settings. Not really sure what causes that, so I did 4 factory resets yesterday.... Today it gets warm, but nothing suspicous. Disabled KNOX and other crappy programs. Not sure if it's the chargers fault, but battery life sucks. Phone drains the battery like crazy, the percentage drops about 1 in minute or so. When I use the power saving, reduce the brightness, use airplane mode, it's better, but even If i charge it and use my phone at the same time, the battery percentage still keeps going down
Now, the biggest wtf moment is when the phone is not plugged to charge, if i press the sleep button, the display turns black and after a few second the phone shuts itself off. No sounds, no vibration or notifications, it just silently goes to sleep. I can only turn it on again. I could even successfuly unlock the phone to use with a sim card, the phone is also making fun of me! Not really sure what's happening with my note that i bought off ebay and spent quite the amount of money, but I am starting to get into depression...
Please, if anyone has ANY idea what the hell is happening (apart the stupid charger), i would really appreciate any answers. And sorry for the long post and my english, as it is not my native language!
Pa2k3l1s said:
Hello, I would like to start off by saying I'm new here AND in Android culture. I was an iPhone user, but decided to swith to something different. Since I live in Europe (in Lithuania, to be exact) I figured that it wouldn't mean anything here if I bough a blacklisted T-mobile Note 3 4G LTE phone. Now to the main point - I got the phone yesterday and noticed something suspicious. Firstly, it came with aftermarket charger and usb cable (not usb 3.0, just a simple micro-usb to usb 2.0). My first problem is that when I am charging Note while it's on, it almost doesn't charge at all. Only when I turn off the phone I can expect the phone to charge to 80-90 percent in 8 HOURS! That's insane! Needless to say, I WILL be getting original samsung charger... Now other complaint is that the area around camera gets hot even when changing settings. Not really sure what causes that, so I did 4 factory resets yesterday.... Today it gets warm, but nothing suspicous. Disabled KNOX and other crappy programs. Not sure if it's the chargers fault, but battery life sucks. Phone drains the battery like crazy, the percentage drops about 1 in minute or so. When I use the power saving, reduce the brightness, use airplane mode, it's better, but even If i charge it and use my phone at the same time, the battery percentage still keeps going down
Now, the biggest wtf moment is when the phone is not plugged to charge, if i press the sleep button, the display turns black and after a few second the phone shuts itself off. No sounds, no vibration or notifications, it just silently goes to sleep. I can only turn it on again. I could even successfuly unlock the phone to use with a sim card, the phone is also making fun of me! Not really sure what's happening with my note that i bought off ebay and spent quite the amount of money, but I am starting to get into depression...
Please, if anyone has ANY idea what the hell is happening (apart the stupid charger), i would really appreciate any answers. And sorry for the long post and my english, as it is not my native language!
Click to expand...
Click to collapse
Could be a counterfeit - Check the serial with Samsung and make sure it has all the crazy samsung sensor, the counterfeits usually don't
Make sure the power button isn't sticking, I had an iphone 4s that did the same thing and it was due to power button hardware problem.
For the charger just get a cheap one off ebay with the right power ratings(find them for your country on samsung.com) and I find Toshiba sells replacement USB3 cables for their hard drives really cheap - That can save you 30$
Blacklisted IMEI phones are a gamble, if you can prove it's a counterfeit then ebay should refund you but it might also be a phone some bad man/woman/other stole and might have been abused. If it's the latter then that's a shame that he ended up stealing from two people...
BableMan said:
Could be a counterfeit - Check the serial with Samsung and make sure it has all the crazy samsung sensor, the counterfeits usually don't
Make sure the power button isn't sticking, I had an iphone 4s that did the same thing and it was due to power button hardware problem.
For the charger just get a cheap one off ebay with the right power ratings(find them for your country on samsung.com) and I find Toshiba sells replacement USB3 cables for their hard drives really cheap - That can save you 30$
Blacklisted IMEI phones are a gamble, if you can prove it's a counterfeit then ebay should refund you but it might also be a phone some bad man/woman/other stole and might have been abused. If it's the latter then that's a shame that he ended up stealing from two people...
Click to expand...
Click to collapse
Thank you for your answer
Well, the power button isn't sticking, I can clearly feel and heal it click when I am pressing it. The IMEI under the battery matches the IMEI in android system settings. I checked my IMEI on swappa and it says that phone was reported stolen (yay..). On imei.info site it says a different model (n9005 instead of n900t), but whatever.
Thank you for the info about toshiba usb 3.0 cables, might as well buy one right away
To be honest, I feel like it's a faulty item (even though seller assured my that the phone is working like new and that he replaced the battery). The battery life, as I said, is terrible, it doesn't hold a charge, the vibration motor seems very cheap (it's too strong, it sounds very strange), speaker seems to be not-ok too (distorted sound not even on full volume), screen-capture with palm doesn't even seem to work properly, I can't choose various music eq's (it says that this eq is not supported with speaker), I can't get my sim to work with this phone. Well, according to the ebay ad, phone should be working properly without any problems. The fact that the battery or charging mechanism sucks determined that was a lie...
Now I'm wondering if this info would be enough for paypal to refund me, because the phone is almost unsable (with self shutting of while it's not charging) and sad battery life...
Sorry for double post, but I noticed something very strange...
Well, turns out, that when the airplane mode is off, the phone gets very hot around the camera and battery is draining like mad. BUT, when I turn on the airplane mode, note cools off, battery still keeps draining, but it seems that not as much... Anyways, is it possible that the cellular module or something like that could be a cause of all my problems? (and to keep in mind that I haven't been able to use any sim with it, as it keeps saying "searching")
Sim won't work unless it's unlocked.
My suggestions are to:
1. Stock restore and then root the device.
2. Just sign in to phone using WiFi and download chain fires region lock away. Roughly $3 US.
3. Then try out Sim card, see if you can get signal.
If you can get that far, it will tell us what other kind of problems the phone is having on its own. Sounds to me at the moment it is trying very hard to find the signal and causing battery drain issues. The random shut downs could be due to the phone over heading and shutting down as a fail safe.
This thread has the stock restore in all languages: http://forum.xda-developers.com/showthread.php?t=2615393
Sent from my SM-N900T using Tapatalk
noobtoob said:
Sim won't work unless it's unlocked.
My suggestions are to:
1. Stock restore and then root the device.
2. Just sign in to phone using WiFi and download chain fires region lock away. Roughly $3 US.
3. Then try out Sim card, see if you can get signal.
If you can get that far, it will tell us what other kind of problems the phone is having on its own. Sounds to me at the moment it is trying very hard to find the signal and causing battery drain issues. The random shut downs could be due to the phone over heading and shutting down as a fail safe.
This thread has the stock restore in all languages: http://forum.xda-developers.com/showthread.php?t=2615393
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
I did everything exactly as mentioned in the thread that you've posted the link to. First of all, booting logo changed, then my phone became unlocked (when I inserted the SIM, it didn't ask for unlock code). However, even with apn settings, it still says "searching" and gets quite hot in the upper-left side of the phone (when screen is facing towards me). I was really hoping this would help, but it didn't do much, as it seems... Anyways, I appreciate your good deed trying to help me I'm really desperate to make this phone work with my phone, but can't seem to manage to do that, which is very sad...
Yes, like it turned itself off but it did not go off as I was still getting audible email notifications. Tried everything speaking with Google support and then even Asus support who told me to go to their website and fill in an RMA form. This unit is 13 months old-out of warranty. There is nothing on the form relevant to the nexus to fill in so you cannot continue with it. So I am stuck right now and do not know what to do if anything. Any help would be appreciated.
claypoole said:
Yes, like it turned itself off but it did not go off as I was still getting audible email notifications. Tried everything speaking with Google support and then even Asus support who told me to go to their website and fill in an RMA form. This unit is 13 months old-out of warranty. There is nothing on the form relevant to the nexus to fill in so you cannot continue with it. So I am stuck right now and do not know what to do if anything. Any help would be appreciated.
Click to expand...
Click to collapse
Normally, 3 things can go wrong:
1. The cable is not connected properly. This could be caused by any impact. You take off the back cover and reseat it. It's the amber cable that runs the length of the battery. Be sure to check both ends. The one on the motherboard's end is in plain sight. The other end is hidden beneath the daughter board at the bottom of the tab, so you need to remove it to inspect the connection.
2. The backlight which illuminates the display went out. You can check this by turning the tab on and taking the tab to a dark room and shine a flashlight on the screen. If you can see the icons or the boot page, the back light is bad. The bad news is that you'd have to remove the lcd/touchscreen unit to replace the backlight. 10 times out of 10, when you do this on an original tab, you will break the touchscreen. Since it's glued to the lcd with LOCA (liquid optically clear adhesive), you will have to separate them, fix the backlight, buy a new touchscreen, then reassemble the whole thing. Most people would find it simpler to just buy a new lcd/touchscreen combo. If you're game though, I can give you an lcd back with a working backlight strip.
3. The video circuit on the motherboard went belly up. To test this, you need a micro usb to HDMI adapter like the one here , and a newer lcd TV. If nothing shows on your TV, the GPU is probably dead, in which case the only practical solution is to replace the motherboard since it's impossible to replace the GPU at home.
Good luck.
graphdarnell said:
Normally, 3 things can go wrong:
1. The cable is not connected properly. This could be caused by any impact. You take off the back cover and reseat it. It's the amber cable that runs the length of the battery. Be sure to check both ends. The one on the motherboard's end is in plain sight. The other end is hidden beneath the daughter board at the bottom of the tab, so you need to remove it to inspect the connection.
2. The backlight which illuminates the display went out. You can check this by turning the tab on and taking the tab to a dark room and shine a flashlight on the screen. If you can see the icons or the boot page, the back light is bad. The bad news is that you'd have to remove the lcd/touchscreen unit to replace the backlight. 10 times out of 10, when you do this on an original tab, you will break the touchscreen. Since it's glued to the lcd with LOCA (liquid optically clear adhesive), you will have to separate them, fix the backlight, buy a new touchscreen, then reassemble the whole thing. Most people would find it simpler to just buy a new lcd/touchscreen combo. If you're game though, I can give you an lcd back with a working backlight strip.
3. The video circuit on the motherboard went belly up. To test this, you need a micro usb to HDMI adapter like the one here , and a newer lcd TV. If nothing shows on your TV, the GPU is probably dead, in which case the only practical solution is to replace the motherboard since it's impossible to replace the GPU at home.
Good luck.
Click to expand...
Click to collapse
Did anyone else read this response and want to hit the edit button, and then type in huge letters "Time to buy a new Nexus!"
Thank you for your detailed reply. I checked the cable from the MB at both ends. Seems OK on the connections. I am unable to turn on the tab to check the backlight. That's about as far as I can go with it at this point. I am thinking that this tab is toast and to make matters worse, the abominably bad Asus customer service. I am considering replacing this with a Samsung and be done with it.
claypoole said:
Thank you for your detailed reply. I checked the cable from the MB at both ends. Seems OK on the connections. I am unable to turn on the tab to check the backlight. That's about as far as I can go with it at this point. I am thinking that this tab is toast and to make matters worse, the abominably bad Asus customer service. I am considering replacing this with a Samsung and be done with it.
Click to expand...
Click to collapse
Hey, don't lose hope! Samsung is not any better specs or quality-wise (especially the display). If you're gonna butcher the thing anyway, might as well find out. I was gonna suggest to lend you a used lcd for you to test, but I realize people for some reason are extremely wary of gratuitous offers so I won't. But if you value it, try to get a screen with a good lcd but broken digitizer on Ebay. They wouldn't cost more than 15 bucks. Once you can determine it's not the motherboard, we can go from there. I can guide you on the replacement part if you want. I'm just a hobbyist, but I have messed around with this thing enough to tell.
Graph, you are kind to offer. I also have noticed that the glass has a few cracks in it as well. At this point, I can't turn it on. It seems like when I punch the on button in there is extremely little movement if at all. So I don't know if it is still on which I don't this it is or it shut itself off. When it was black screen and on, I was getting my email notifications audibly but since yesterday-none. I am not looking to spend big bucks on these things as essentially all I do mostly is use for reading. I do want to stick with android if I replace this. I know samsung does not have as good resolution but seems to get good reviews from users.
Well I'm disappointed!
phone arrived Yesterday. Worked perfectly whilst I added all my personal details then I decided to install asphalt 8, just to see how it performs (I don't actually intend to play it - can't stand the pay to win crap), and the phone made a nasty crackling sound and froze on the menu screen.
Powered down with power button, and on restart the screen is messed up with multi coloured lines running across it in various places. Then freezes, and reboots to repeat the process,the lines appear in different places. Sometimes makes it into the os, sometimes show the android error broken robot icon.
I'm guessing some fault with the graphic chip.
Luckily I bought direct from amazon so they are sending a replacement, but I have lost money on next day delivery, plus however much it costs to send back the phone (I'm in the UK but bought from mainland Europe) also not pleased my personal details are still on the device. At least I didn't import it from China.
Hopefully my phone was just a rare dud, and the replacement will be fine, as I can't find any similar reports online.
Anyone else had similar problems?
Yeah I would say that's a faulty unit. Sending it back is the right thing to do. Hope you get your money back
Sent from my ZE550ML
Well the replacement is great so far.
I noticed before the 1st one died that it was getting pretty hot on the back at the top, whilst simply going through the setup process.
The new one has been cool throughout setup, charging and about 3 straight hours of webbrowsing, so maybe the heat issue some are reporting is related to the hardware issue that killed my 1st one.
It does seem that quality control could be lacking, but as long as you buy from somewhere that offers returns, then i think its well worth buying.
I have just been using it as a mini tablet at home until i get a case and screen protector, so i dont know what the call quality etc is like, but battery on wifi has been pretty good.
Also, i charged it fully 3 days ago, and then left it on standby with wifi turned on and didnt use it. This moring it had over 80% battery, so standby time is much better than my s4 mini.