Develop Bugs

Best Way To Handle Email

Hi Everyone,
There has been a lot of discussion about the best way to use email on a smartphone like the Tytn. Does everyone use the IMAP protocal for best results?
Personally, I get A LOT of mail for work and I would love to find a way to get the mail I want but not have to deal with junk mail and other emails that are automated on our side workwise.
Any suggestions?

ackerchez said:
Hi Everyone,
There has been a lot of discussion about the best way to use email on a smartphone like the Tytn. Does everyone use the IMAP protocal for best results?
Personally, I get A LOT of mail for work and I would love to find a way to get the mail I want but not have to deal with junk mail and other emails that are automated on our side workwise.
Any suggestions?
Click to expand...
Click to collapse
is your work email PUSH email? or just pop3?

walshieau said:
is your work email PUSH email? or just pop3?
Click to expand...
Click to collapse
Hey walshieau, Thanks for getting back to me. My email is a simple pop3 account.

ackerchez said:
Hey walshieau, Thanks for getting back to me. My email is a simple pop3 account.
Click to expand...
Click to collapse
if the email server supports IMAP then use it....

Or to get full functionality, rent an exchange server mailbox from someone like 4smartphone (for about US$50 per annum) and get push email etc.

IMAP generates a lot more traffic than POP3. Just fetching a single
mailheader (send/receive when there is 1 new mail) yields over 10 kB more
traffic in IMAP. As my one subscription is limited to 10 MB/month, thus
using POP3 makes much more sense (speed could also be an argument,
altought even in GPRS it doesn't differ that much). Conseqently, I have
different entries for the same mailbox (currently: 3 IMAP, 1 POP3).... but
this also has to do with my question:
How do you guys work with different outgoing mailservers?
I have duplicated my mail account 4 times: once for each outgoing
mailserver I want to use. I then just make sure I have selected the
correct mailbox prior to starting a new message. But this hardly is an
elegant solution (I have to fetch mails for all of the accounts to keep
them up to date). As the different mailservers have no log in, I cannot
use them when not accessing via that particular provider. I have been
looking at some mechanism to hack the hosts file, but the tool
"pockethosts" isn't very well suited for this purpose (and haven't found
anything else).
Jörg

email
Hi, I'm currently using 3 email addresses on my phone plus the sync with my pc.(and home pc)
All I've come up with so far is to set all email pop/imap to only download headers, (and 2 of them only set for the last 3 days only),then I need to "select" manually what email I want to read and download them, the rest I leave for outlook to look after on my PC.
At the end of the day I finish up with a lot of "unread" emails on my phone, BUT once sync'd with pc they are all copied across anyway, just in my "outlook" folders, not my phone email accounts, if all that makes sense.
Any replies of forwards on my phone from any email includes my signature "email" that I prefer to use.
ie seperate work, personal etc
cheers
fadge

Server side filtering may be the answer for you.
http://www.modernnomads.info/wiki/index.php?page=Server+side+e-mail+filtering

gmail
I went to Gmail. Now it front-ends 4 different POP3 accounts, and with the spam protection it has it saves me from deleting a lot of crap. Only downside is that although I can read all my email on my Hermes, I can't really manage my Gmail account the way I want from the native mail client on the Hermes. No worries, I can always use the Mobile Gmail java app or go through IE to the mobile Gmail website. It's working for me...ymmv.

E-mail, maximum number of mails?

Hello,
I seem to get a issue with my e-mail, pop3 downloads. Is there a reg setting allowing a maximum number of mails? at about 312 mail my tytn will not download any other mails until I delete some. I save all mail information on the storage card, mail & attachments (reg hack). Sometimes the Message (today screen and menu - all sms, mms & mail) will disappear from the phone - the application will not start! That can be fixed by deleting the Inbox folder on the storage card and the Message will return. I have tried different e-mail providers but with the same result. I want to download all mails with full attachment, the mail box I'm trying to get on my phone is 700 e-mails and about 100MB - don't care about memory - still got about 500MB or will get new card if I have to.
I have looked around, but have not been able to find anything, please help!

First sorry for the thread name... mails!
Just wanted the add that I have had the issue with other installations than Sleuth, that is why I think it must be in the Reg but I'm no expert.

Nobody?!!??
No issue with max number of mails????
Anything??
Well looks like I'm the only one....

Windows Mobile 6.0/XDA Orbit Queries

Hi all,
I'm using WM6 on my backup device, the XDA Orbit and have a few annoying niggles. Can anyone advise on the below?
1) I have 2 hotmail accounts - one personal, one business. I would like to have visibility of both in my messages window. To my knowledge, I can only use one at a time and have to switch accounts via Windows Live each time I want to view emails. Is there a way you can have both?
2) I can't seem to syncronise the new folders on the POP3 account I have. Is there a way? It's an O2 account. When I create a new folder on the XDA, it doesn't show when I log in via webpage & vice versa.
3) I'd like to be able to edit the caller display when someone calls. When a contact information is filled out in detail (i.e company, job title etc.), some of the information appears on the incoming caller display bubble. Ideally I just want the name, number and photo. Possible? Fussy I know
4) In WM5, you used to be able to turn WIFI on AND off via the GPRS icon (next to the phone signal icon/speaker/clock). In WM6, it seems you can only turn it on. I know it's lazy as the Comms Manager in the 'System Tray' is only a few taps away but is there anyway to resurrect the WM5 functionality or provide a link to a 3rd party app/plugin?
5) And finally...I'd also like a bluetooth plugin on the system tray for quick access - any links?
Thanks in advance,
GW

Q1 - 2 live mail accounts can be done by setting up 2nd account as POP3 but apparently you need a yearly MSN subscription to be able to use this. Will just make do with the one account!
Q2 - Been advised to set the account type to IMAP4 to be able to sync new folders although this doesn't seem to work with an O2 email account. Can live without it though.
Q3,Q4,Q5 - Appreciate these will require registry changes - does anyone know what strings/values to edit?

Q1: I have my hotmail via a outlook plugin called httpmail. I guess it would work also with two hotmail accounts.
Here is a link http://forum.xda-developers.com/showthread.php?t=225779

Thanks, will check it out.
re: Q2, I don't think the sync can be done on POP3 accounts. Under Messaging > Account i.e. O2 > Tools > Manage Folders, when you click & hold on the new folder that's been created the only options are 'New Folder', 'Delete' or 'Rename'. There is 'Folder Options' but it's greyed out. There are no tick boxes next to the folder like there is for syncing a folder in the Windows Live account.
I've given up on Q4 but I'd really like to fix Q3 if possible, surely just a small registry change required there...just a case of finding what to edit! Anyone help with this?

230 views - come on, who can rise to the challenge of finding a fix for me
Just to summarise question:
is there a way (registry, 3rd party app. etc.) you can edit the details on the incoming caller display bubble. For example, when the 'company' field data is entered on a phone contact, it shows under the name & number when someone calls. Ideally I just want the name, number and photo, no other info.
Is this possible?
Click to expand...
Click to collapse

[Q] saving emails

Seeing how HTC have now screwed up email storage so that once the email is deleted from the original source it is also deleted from the phone, is there a way to save certain emails in another folder?
Or does anyone know if HTC are aware of this problem and are working on it? It started after the Froyo update.

The way you're describing it, it doesn't sound like HTC (or Google) screwed up anything.
If I delete an email from the server, I would expect that same email to be deleted on my phone. This is the very definition of "synchronization". Whatever happens on one device will happen to every other device that synchronizes with it.
If you intend to keep an email, why would you delete it off the server?
Why not create an archive folder to store the emails you want to save and then set up your phone to sync that folder? Or just leave it in your inbox. You can choose to flag it if you want to be able to spot it faster.
Btw, you didn't mention how you're connecting to your email. Exchange, POP, IMAP?

I'm connecting with POP. Now up until the Froyo update I could leave emails on my phone for as long as I wished by setting the Send & Receive settings - Download Options - By Days - All and it made no difference. Since the update it deletes the phone's inbox whenever I delete mail from the server it came from.
I won't go into why I delete from that server - it's to do with having access to mail on three different devices and how they collect it.
There are ways around it but it means having to delete things manually from the server and making sure a few are kept until I don't need them on the phone any longer.
Can I save emails on the phone in another folder that I create?

It doesn't sound like you should be using POP3 at all. POP3 is suitable if you access your email using one client only. Once you access your email server with POP3 from more than one client, it just gets very messy. Each client's inbox contents will be different from one another.
If possible, you should always connect via IMAP4 or Exchange. As a plus, they allow you to synchronize folder structures.
I've always found that POP3 causes a lot of trouble for me. Always end up with mysteriously deleted emails on either server or client.

I understand what you're saying, but if I use IMAP, does that not mean that the emails only stay on the phone as long as they are on the server, leaving me in the same predicament?
At the moment, I have all my email go to a webmail service. From there it fwds to my ISP and from there to my home computer where it remains permanently. Now, at the same time, I have a laptop that gets the mail from the webmail and then deletes it off the server. I also have my phone which gets the mail from the webmail but leaves it undeleted so the laptop can also get at it (once it's on the laptop, I don't care if it's on the phone). BUT, there are some emails that are good to have saved on the phone like flight info, etc for when I travel for work.
Not as confusing as it sounds and this works best for us as my wife and I share the address and we can see all the mail at any time on any device.
From what I understand of IMAP, once it is deleted from the webmail, it also disappears on any computer that is using IMAP. I want to make sure that certain messages are on the hard drive of any device at any time.
If you know better, then I'm all ears!

First, yes, using IMAP will mean that deleting the email off the server will effectively delete it off your phone.
But I still think you should use IMAP but just change your behavior a bit.
- Connect via IMAP with your PC and your phone.
- Create 2 folders under your Inbox. Name it appropriately. (eg "Attn needed" and "Archive"). Remember to setup your email clients on both your PC and phone to sync these folders as well.
- If you have any emails where action is required, then leave it in your Inbox or put it in the "Attn needed" folder.
- If you have any emails where you just want saved, then put it in "Archive" folder.
- Delete emails only when you're absolutely sure you will never need them.
It sounds like you delete your emails because you don't want to use up all your server space. To get around this, just do the following. (I'm assuming you are using MS Outlook but you should be able to do this with other email clients like Mozilla Thunderbird, etc)
- Create a Personal Folder. In Outlook, these are *.pst files. Name it appropriately. (eg. "Old emails")
- Every month or so, just do a quick cleanup by moving all the mails you don't want on the server into the Personal Folder which is saved locally on your PC. (Keep in mind that the moved mails will no longer be available on your phone as well.)
Alternatively, try the following. This is easier and more automated. But depending on your needs, it may not be appropriate for you.
- Connect via IMAP with your PC and your phone.
- Create a new Gmail account.
- On your PC email client, set a rule so that each new email gets forwarded to the Gmail account.
- This way, you can delete mails off your phone, PC, or server as much as you want. A copy will always be available in Gmail. As a bonus, the search feature in Gmail is just great. (If you want to save all outgoing emails as well to Gmail, just bcc yourself on your emails)
- For emails that needs your attention, just flag it. In the HTC Email application, you can filter out all the flagged emails by sliding over to the "Marked" tab.

OK - thanks for all the advice. I will start having a go at those ideas and see how it works out.

simon12 said:
OK - thanks for all the advice. I will start having a go at those ideas and see how it works out.
Click to expand...
Click to collapse
Simon,
The fact that the device can't store emails once they come off the server is total bs. In fact, I have the same problem which DID NOT OCCUR when on 2.1. As soon as I put froyo on it started to happen.
THIS IS NOT NORMAL!!! All my blackberries never did this nor did my desire on 2.1. There is something wrong with froyo on certain devices and HTC does not have an answer yet.
Go to your setting in outlook and check off the 'leave emails on server' option for 3,7 or however many days you think you need.
Cheers.

I have contacted HTC and they tell me this is a new 'feature' of Froyo. That I should not delete emails from the webmail if I want the phone to keep them. I replied to them that if I wanted this feature I would use IMAP and not POP3.
I have requested that they reinstate a proper use of POP3 and I would suggest to anyone else to email them on their support page and ask the same. I they realise how many of us are annoyed at this then they may do something about it.

simon12 said:
I have contacted HTC and they tell me this is a new 'feature' of Froyo. That I should not delete emails from the webmail if I want the phone to keep them. I replied to them that if I wanted this feature I would use IMAP and not POP3.
I have requested that they reinstate a proper use of POP3 and I would suggest to anyone else to email them on their support page and ask the same. I they realise how many of us are annoyed at this then they may do something about it.
Click to expand...
Click to collapse
Can you believe that these clowns are calling it a 'feature?'...they honestly must we're stupid or something. How can auto-deleting emails be a 'feature'??? Why cant I simply delete them myself like on Gmail? ALso if this is a 'feature' why is it then that some handsets do it while others don't???

[Q] Saving outgoing emails on server using Default mail app

Hi
I recently moved from Samsung Galaxy note 3 to LG G3. After configuring my email in the default mail app, I noticed that any outgoing emails that are sent from the LG G3 were being saved in a folder labeled "sent". However, this seems to be a locally saved "sent" folder, since I am unable to find these emails anywhere else I have my email setup such as Outlook on my PC.
Whereas on the samsung galaxy note 3, the emails that were sent in the "sent" folder, were actually being saved on the remote folder with the same label.
Is there a way to choose where sent emails get saved on the LG G3?
My email is setup as IMAP.
see attached screenshot showing the current folder structure. I am not sure why all remote folders are labelled INBOX.xxxx. This is not how I have them labelled on outlook.
Appreciate your help. Thanks.
Model number: LG-D855 (32GB)
Android Version: 4.4.2
Build number: KVT49L.A1404795316
Software version: V10e-AME-XX

pythus said:
Hi
I recently moved from Samsung Galaxy note 3 to LG G3. After configuring my email in the default mail app, I noticed that any outgoing emails that are sent from the LG G3 were being saved in a folder labeled "sent". However, this seems to be a locally saved "sent" folder, since I am unable to find these emails anywhere else I have my email setup such as Outlook on my PC.
Whereas on the samsung galaxy note 3, the emails that were sent in the "sent" folder, were actually being saved on the remote folder with the same label.
Is there a way to choose where sent emails get saved on the LG G3?
My email is setup as IMAP.
see attached screenshot showing the current folder structure. I am not sure why all remote folders are labelled INBOX.xxxx. This is not how I have them labelled on outlook.
Appreciate your help. Thanks.
Click to expand...
Click to collapse
after further research it seems this is a common issue with IMAP and the stock / default mail app. The only solution is to use third party apps that can handle IMAP better.
would appreciate any input on this issue.
thanks

pythus said:
after further research it seems this is a common issue with IMAP and the stock / default mail app. The only solution is to use third party apps that can handle IMAP better.
would appreciate any input on this issue.
thanks
Click to expand...
Click to collapse
I belive the problem is that all your other folders are prefixed (or better say, subfolders of Inbox, so you understand what i mean). The solution I would reccomend would be to first remove the mail account that you have set up on your phone (in the e-mail app), and then set it up again. While you are setting it up, at the step where you are configuring INBOUND settings, there is a field labeled "IMAP path prefix" (I have stock app, but G3s shouldn't be any different for this). In that field you need to input INBOX. Let it sync and it should be fine
EDIT: After you do this, you will have 2 separate folders for trash/deleted messages, cause naming convention in outlook is different. If you need this synced too, you will have to rename the folder in Outlook. It won't allow you to do this from outlook itself. You can use a tool named MFC Mapi to rename the folder, you can find it on this page: mfcmapi.codeplex.com . I've already done this several times, being a sys admin, and it works just fine. If you are doing this, it would be better to do it before setting up your account on your phone.

Speaking of the default LG email app, is there any way to enable push frequency? I didn't see the option for it on the GPad either.
Sent from my LG-D851 using Tapatalk

pedja.m said:
I belive the problem is that all your other folders are prefixed (or better say, subfolders of Inbox, so you understand what i mean). The solution I would reccomend would be to first remove the mail account that you have set up on your phone (in the e-mail app), and then set it up again. While you are setting it up, at the step where you are configuring INBOUND settings, there is a field labeled "IMAP path prefix" (I have stock app, but G3s shouldn't be any different for this). In that field you need to input INBOX. Let it sync and it should be fine
EDIT: After you do this, you will have 2 separate folders for trash/deleted messages, cause naming convention in outlook is different. If you need this synced too, you will have to rename the folder in Outlook. It won't allow you to do this from outlook itself. You can use a tool named MFC Mapi to rename the folder, you can find it on this page: mfcmapi.codeplex.com . I've already done this several times, being a sys admin, and it works just fine. If you are doing this, it would be better to do it before setting up your account on your phone.
Click to expand...
Click to collapse
Thanks for clarifying. The issue is clearer to me now. I checked on my previous android device, where I had no issues with IMAP, and the path prefix option was there. Sadly, "IMAP path prefix" option is not available on my LG G3. Hopefully, this gets included in a future update.
I found a link where you can download the apk of the stock email app from android 4.4. There was no path prefix option here either. However, it detected my IMAP folders automatically and it is working fine (all folders including trash).
http://www.androidpolice.com/2014/06/18/googles-stock-email-app-finds-its-way-onto-the-play-store/
With regards to sync intervals, on the default email app on the G3, there is an "Update Schedule" option, where you can specify the sync intervals from 5 minutes up to 8 hours, peak and off-peak times.

That can't be right, it's one of important options for imap since quite some admins are setting prefix. I have the stock e-mail app (or better say the CM11 one). The option should be in Settings > Account name > Incoming settings , then the last field, just under the Security type, is IMAP path prefix. If you are setting up new account then Manual setting should be selected when prompted. I know you solved the issue, but can you double check? It seems impossible to me that it is not there since the option is quite important. You can see how it looks on my phone at the screenshot in the attachment

pedja.m said:
That can't be right, it's one of important options for imap since quite some admins are setting prefix. I have the stock e-mail app (or better say the CM11 one). The option should be in Settings > Account name > Incoming settings , then the last field, just under the Security type, is IMAP path prefix. If you are setting up new account then Manual setting should be selected when prompted. I know you solved the issue, but can you double check? It seems impossible to me that it is not there since the option is quite important. You can see how it looks on my phone at the screenshot in the attachment
Click to expand...
Click to collapse
I checked again and the IMAP path prefix is not there. I took screenshots of the process of setting up my IMAP email. see the attached photo. In comparison, I also attached my settings from my Galaxy Note which has the IMAP prefix path option.

I sent an email to LG customer service ang got the below response. Its looks like an auto reply. Will update if they respond directly.
Thank you for writing to LG Electronics.
Please let us express our sincere apologies for the situation you faced and thank you for taking time to contact us
Regarding your complaint kindly we would like to inform you that we already escalated to the concerned department and they will take an action regarding this complaint.
We are committed to provide you with the level of service you expect from LG. We value you as a customer and appreciate any additional feedback you may have in the future.
Best Regards,
Customer Service Department

pythus said:
I checked again and the IMAP path prefix is not there. I took screenshots of the process of setting up my IMAP email. see the attached photo. In comparison, I also attached my settings from my Galaxy Note which has the IMAP prefix path option.
Click to expand...
Click to collapse
Wow, this is really a surprise. I am still deciding on which phone to buy from the mighty trio (G3, S5, One M8). This thing wouldn't hit me much though because the accounts I use atm are not with IMAP prefix. Still, I can't believe there isn't an option to set prefix because it's not really uncommon and all the users who have prefix on IMAP accounts are getting screwed this way.