Develop Bugs

FYI: Telus Touch Pro 2 sim unlocked!

Hi y'all - just want to let Telus customers know that I have successfully unlocked my TP2 for 3rd party sims. In case it was one of those "should be possible, but I'd like to wait to buy until I know..." questions for some of you.
You may have seen the youtube vid, but I can confirm its true.
Also - Telus would NOT give out the sim unlock code for free. They got all squirrelly and weird and said they DO NOT support this, and they dont even have the unlock code even if they wanted to give it. They also said that they're locked at the factory which I argued is completely false as before you activate the phone, it says "SIM unlocked", and locks immediately afterwards.
Strangely, the first guy I spoke to was understanding, pleasant and said that I had to contact HTC, that they didn't actually have the code but I could definitely get it from HTC, and that he used to work for HTC in Canada before the dollar rose and they had to move elsewhere. Called HTC and they were confused and said "no, you have to get it from your telco, or a 3rd party".
That's what I thought. Canadian cell companies are waaaay to tight-fisted to give an inch on their overpriced bs.
$35 with popular canadian cell unlocking site - took 2.5 days.

So what did you have to do exactly? I'd love to have the Telus version, but being in Mex I was dubious about the simlock. And you can do it all online, right?

yes what did you do, or give us a link, plz, People gonna be need this as I am.

wouldnt a custom ROM accomplish the same thing?

Perhaps if you bought it without activating it, you could put on a custom ROM and then keep the SIM unlocked. I think, however, that they will be unlikely to be inclined to sell the TP2 without attaching it to Telus first. Once its locked by Telus, I think its locked in a part of memory that flashing won't overwrite. I could be very wrong - someone please enlighten if they know better... When you bought your Fuze and then flashed a cust rom, did it unlock the phone?? I've always been a CDMA customer in NA, with the occasional GSM blackberry overseas - but I bought them unlocked too.
www.mobileincanada.com is where I got my code. They told me that the Touch Pro 2 takes much more time to create code than other phones, hence the almost 3 day wait.
Tested: prior to unlocking a soft reset after sim install would elicit "SIM detected, not a Telus SIM - phone switching to CDMA only" or something like that.
Afterwards, SIM detected, switching to Global. I double checked that it could read my Optus SIM and get phone numbers off of it. It didn't complain at all and even tried to connect to Rogers - couldn't, of course, with a deactivated Optus SIM...

Update
Found an unused Rogers SIM kicking around... Will detect the network manually, but will not register on it. HTC did say that they locked out the NA GSM service providers as a service to the NA CDMA companies. Perhaps a flashed ROM would fix this... obviously the radio bands are compatible or it wouldnt detect it at all, no?

Huh, if it's not working then it really isn't unlocked...
Wonder if a Mexican sim would work (technically it's part of North America though culturally and economically speaking it isn't).
I don't understand why they'd lock out all North American gsm providers. Wouldn't the gsm providers of the same country be enough? After all, who'd want to be roaming all the time in Canada with a US provider's sim, it'd be much more expensive than any local plan.

Well, the SIM I tried has never been activated. It doesn't even work in my ROgers BB, it turns out. So I need to try an activated one.
Anyway, I do remember reading that HTC's compromise to the NA CDMA carriers was that they would disable using NA GSM companies in order that you would have to use your provider's CDMA roaming services throughout NA, even on an unlocked phone. Will do my best to test.
My main concern was getting it to worked on a 3rd party sim in Oz and Europe.
It is definitely "unlocked" however. The Settings/Security screen says "This phone is SIM unlocked", and now it will read any sim card I install. Before unlocking it wouldnt let you go near a non-telus SIM.

I ordered my unlock code through the same site, too. But they refund my money the next day saying my IMEI isn't in their database, thus unable to provide an unlock code for my phone.

this is one of those "are you sure its plugged in" questions so I apologise, but did you make triple sure you gave them the right IMEI code? Sometimes there are more than 15 digits, although I've been told its only the first 15 that matter...

Ok. I'd love to have the Telus version, what with the added bands, the cdma mode, the 3.5mm jack, and case very faithful to the original, and even the nostalgia factor (I remember when Telus was only for home phones) But I am not going to risk looking for an importer, buying it and all that if there's a chance that I would be unable to get the unlock codes. That'd be TRULY frustrating and a waste of money.

well, there are more than 15 digits on the back of the phone behind the battery, while there are 17 digits in Device Information. And since they only asks for first 15 digits, I just gave them that. Asked them to double check, still came back with IMEI not found. I'm pretty frustrated now...because I paid the the full price for the phone as I'm not qualified for upgrade yet as I got the Diamond for free last Sept. And since I got it from Telus store and there's no return, I feel pretty much got rip-off as I was in hope of using it in HK, where I travel to every year.

Travelling to HK
B"H
I believe that these units are SIM-Unlocked for INTERNATIONAL use, like in HK -- so you shouldn't have a problem (according to what's been posted here).
-Dovid
www.htcphones.com

I purchased an unlock code from the site recommended by chopsxxx, but got a refund after 24 hours, saying they could not generate, after googling for sometime, purchase and unlock code from imeiunlock.info did receive the code its 8 digits in length. I try to enter the code after pressing ##778# but its only giving an option to key in 6 digits, can anyone help me with this?
This is for HTC Touch Pro 2 HTC TP2 from Sprint USA, its both CDMA and GSM version
Thanks

how to unlock carrier in mytouch3g slide?

i need a program or aplication for unlock the carrier! my phone is root but not unlock!

You will have to contact your carrier, or the one that the phone was originally on. They will give you a Sim unlock pin number, then you insert the foreign sim and enter the pin. Voila!

You really only have 2 choices:
1) Get the code from T-Mobile (it doesn't have to be your account, can ask friends for help)
2) Get it from 3rd party (for example ebay sellers). This will probably cost you about 25 dollar.
As far as I know there isn't any program that can do sim unlock for the slide. Correct me if Im wrong.

I think the mytouch 4g has this option in some program (i rooted a mytouch 4g a few months ago), maybe it can be ported to the slide? idk

There is no program... Your best bet is call T-Mobile and have an account in good standing*meaning you have paid your bill and it won't be past due*I would tell them you are going out of the country for a vacation so you need it to use a prepaid sim out there.
Then there is also sites that get you the unlock code as suggested by users above enjoy.

or if you don't have a tmobile account, find a friend that has tmobile. Maybe someone on this site could help you out?
requesting an unlock code is free, and any tmobile customer can do it for you.
I think a master thread for unlocking phones should be made. I'm sure all the users on this site could help each other out with something as simple as unlock codes. Unlock codes are something you shouldn't have to pay for, especially if you can get one for free.
Coming from an AT&T customer using a T-mobile mytouch 3G Slide. Got mine unlocked kindly by the man who sold the phone to me on eBay. No charge

Unlock code prompt on H811 (LG G4 - Tmobile)

I bought the phone from Tmobile and then bought the unlock code online but for the life of me I am unable to get the prompt for entering the unlocke code.
One previous phones (G3, Note 3), it automatically poped up when I started the phone with At&t sim but I'm having no such luck with the G4. I have also tried all the codes that the seller suggested but still no prompt. I even tried the Tmobile's unlock application and it just gives an error that server is not responding.
Does anyone has any suggestion? I desperately need some help.

ajamils said:
I bought the phone from Tmobile and then bought the unlock code online but for the life of me I am unable to get the prompt for entering the unlocke code.
One previous phones (G3, Note 3), it automatically poped up when I started the phone with At&t sim but I'm having no such luck with the G4. I have also tried all the codes that the seller suggested but still no prompt. I even tried the Tmobile's unlock application and it just gives an error that server is not responding.
Does anyone has any suggestion? I desperately need some help.
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I believe that phone needs to be used for 30 or 60 days or something to let you unlock it.
Sent from my M8 M8

ThatKawaiiGuy said:
I believe that phone needs to be used for 30 or 60 days or something to let you unlock it.
Sent from my M8 M8
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I thought that requirement was only of I want to request an unlock code from Tmobile.
What if i use a different sim in that phone? My brother has been a Tmobile customer for over 10 years.

ajamils said:
I thought that requirement was only of I want to request an unlock code from Tmobile.
What if i use a different sim in that phone? My brother has been a Tmobile customer for over 10 years.
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same "strick" requirements with S6/Edge.. to do permanent unlock your brother needs to have the ESN tied to his account as main user.. you can try the temporary unlock with his tmobile that could buy you 30days

Try putting this in the dialer 2945#*811#
Edit.. Doesn't work they gave me that code to unlock my G3 but it had the 851 suffix If you own the phone outright then customer service should give you the code

I was told by an in-store t-mobile rep that if you buy the phone outright, you can contact them to get it unlocked for free. If you buy it on the EIP, you have to make two payments before you can get it unlocked.

I did buy the phone outright but since they didn't want to sell the phone without a service plan I got the month to month plan and from what I've heard I need to keep the account for 40 days before I can request an unlock code.
With that said, since I already have the unlock code all I need is the access to the prompt to enter it.

Sticky situation...
I got the same problem. Any attempts to prompt to enter activation fail.
Tried entering other carrier sim cards and dialing 2945#*811# but it doesn't do anything.
All we need is a manual way to enter unlock code (which i already got). Would be nice if there was an app that just forces it to appear... It feela like T-Mobile is just masked it out of their dialer.

I have the same problem - I have the codes but cannot access the unlock menu?
T-Mobile 811

I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..

Swizzle82 said:
I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..
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That's what it looks like. I contacted Tmobile and asked for an unlock code and the CSR told me that they do not have any record of my phone's IMEI so I should use it for few days and then call back.
I'm on new Tmobile account and just opened the phone today.

Swizzle82 said:
I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..
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Yeah, but all that app does it checks if you're eligible for an unlock... I don't understand I gave them FULL payment for the phone (I don't owe T-mobile anything for this device, device is paid off in full).
But I did call them and they're saying you basically have to be with them for 40 days for them to give you the unlock.. It's really lame how they're hacking their phone not to display unlock option, even though you friggin' have paid off phone.... you don't force people to be your customers like that "Mr we give you so much freedom, we don't even have contracts".

That's total BS. I paid full price for the phone as well so I don't know what gives them the right to do something like this.

same here. not only did i pay full price. according to their pricing chart i had to pay a $30 premium on top of the MSRP because I'm a non-tmobile customer. Now i'm finding out that not only does the unlock process have to go through app, even though customer service gave me different instructions on how to unlock it (that didn't work), but I also have to find a tmobile customer that's within good standing temporarily give me their sim card to put into the phone so that i can run the unlock with the app. WHAT THE F**K TMOBILE!? and you want me to leave ATT for you? as bad as people say ATT is they've never given me issues like this. BS

I was a Tmobile customer since Voice Stream days but switched to At&t two years back and I'm never going back. The only thing that I hate about At&t is their B$ about locking bootloader and because of that my last 3 phones have been from Tmobile. But the way things are going with Tmobile now, it looks like I'll be buying my next phone will either be an international version or At&t

I'm with you guys! This is last time I did business with T-Mobile , forcing people to use your services even if you paid in full for the device is not the best way to gain business...
And by the way even getting someone with T-Mobile account will not magically unlock your device, you would still have to buy their service for 2 months ahead to unlock "YOUR" device.

Lobanovskiy said:
I'm with you guys! This is last time I did business with T-Mobile , forcing people to use your services even if you paid in full for the device is not the best way to gain business...
And by the way even getting someone with T-Mobile account will not magically unlock your device, you would still have to buy their service for 2 months ahead to unlock "YOUR" device.
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The argument right now is that there should in no way be any restrictions from a carrier if the customer purchases a product at full value. Although, this restriction is technically included in their T's & C's.
BUT!!! In line with those same T's & C's, technically there's no way for them to stop any of us from having an existing tmobile customer gain an unlock code using their account as long as sed customer claims it as their own during the unlock process. After it's done tmobile can't do sh**.
What you are describing falls under their eligibility requirements for "Unlock eligibility for monthly phones, tablets and mobile internet devices". What I'm trying to do technically falls under the standard device unlocking requirements (IN RED). They can't tell a tmobile customer in good standing that they can't unlock a tmobile phone that was purchased for them as a "gift" that was paid for at face value as long as that tmobile customer meets all of tmobile's requirements pertaining to the unlocking category they fall under. If they do that then they're in for a lawsuit for sure...
Unlock requirements
We provide mobile device unlock codes free of charge within two business days (or provides further information about timing) for eligible devices.
Device eligibility is determined as follows:
The device must be a T-Mobile device.
The device must not be reported as lost, stolen or blocked to T-Mobile.
The account associated with the device must be in good standing.
You have requested no more than 2 mobile device unlock codes per line of service in the last 12 months.
The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
You may need a non-T-Mobile and non-MetroPCS SIM card to insert in the phone.
Unlock eligibility for monthly phones, tablets and mobile internet devices
The device must have been active on the T-Mobile network for at least 40 days on the requesting line.
If the device is financed using T-Mobile’s Equipment Installment Plan (EIP), all payments must be satisfied and the device must be paid in full.
If the device is on an account that is under a service contract term, at least 18 consecutive monthly payments must have been made or the account has migrated to Simple Choice no contract rate plan.
If the device is associated with a canceled account, the account balance must be zero, including all pending charges
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Unlock eligibility for pay in advance (prepaid) phones, tablets and mobile internet devices
The device has been active on the T-Mobile network for more than 1 year on the requesting line.
If the device has been active for less than 1 year on the requesting line, the Pay in Advance account associated with the device must have had more than $25 in refills for basic phones or $100 in refills for smartphones or tablet since device first use date.
The account must not be canceled and in good standing.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.

I have unlocked phones for friends before. As long as the phone is registered on the network for at least 7 days and is paid off someone who has a T-Mobile account(older than 40 days) can unlock any device.

I was thinking of getting the G4 from T-Mobile and use it on ATT. However, I learned a harsh lesson when trying this for my wife with the S6 edge. There is no question in my mind that T-Mobile is going around the agreement that all carriers have to unlock the device. I too purchased a code and even though someone figured out how to get the unlock prompt up, it would not take the code. I decided to get prepaid service. Turns out that if you get prepaid service, to unlock the phone you have to have added at least $100 balance. Otherwise, you have to wait 1 year on prepaid. No one I spoke to was able to unlock the device. In the end I probably could have gotten the phone unlocked once I had $100 balance using the app but I thought this was ridiculous so I filed an FCC complaint. I was contacted the next day by someone form their executive office. She offered to unlock the phone. I had already returned the phone and was stuck with a $100 prepaid account I didn't need. So in the end I got a $100 visa card from them.
Despite me explaining to her multiple times, she would not acknowledge that they were preventing third-party unlocking by forcing the use of the T-Mobile app. I think they need to hear from more people. I gave the links in my S6 post. I am linking it here so maybe some of you can file the complaint as well and T-Mobile can stop this nonsense for phones purchased at full retail.
http://forum.xda-developers.com/showpost.php?p=60610687&postcount=46

I'm seriously thinking about returning the damn phone and getting the Unlocked version from eBay. It is not only cheaper but I won't have to deal with any of this account crap that I had to sign up for to buy the device. My only concern is that I've already filled the online rebates for the 128GB microSD and the LG promo, so I'm probably going to miss out on those.
Does anyone has any experience with returning phone + service to T-Mobile store? On the reciept it says that they could charge a restocking fees of up to $50.

Sim unlock for T-Mobile SM-P907T Galaxy Note 10.1 2014 edition?

Hi all,
Bought this tablet off of craigslist a couple months ago after meeting seller at the T-Mobile store and confirming all was good for him to sell, no money owing, not stolen, etc...
I want to now sim unlock it to other carriers. I see ads all over the place for sim unlocking for a fee. They have to be doing it somehow... Thought I'd call T-Mobile to ask them to sim unlock their device. Was given the run-around for an hour, no satisfaction! I tried the chat and the idiot T-Mobile rep gave same run-around stories.
I've searched high and low for something that can sim unlock this tablet. I've found nothing yet. The T-Mobile sim unlocking app wouldn't install, incompatible. Hell, we can root these tablets all day long and I have other phones I've rooted no problem, but I see nothing yet for a sim unlock. Is this some black art or something?? To give some props here or an example, I bought an AT&T Galaxy S off craigslist. Got to the AT&T web page to request sim unlock. Filled out the form. A day and a half later, sim unlock code sent. Put T-Mobile sim in, it asked for code, entered code, watch now sim unlocked!
So, if anyone can help point me in the right direction for more info, appreciate you!

I´m afraid you´ll have to pay for the unlock. T-Mobile won´t unlock it as you don´t meet requirements (not subscriber, to begin with) , and you won´t get it for free. At&t gave you the code, but that doesn´t mean all carriers would do the same. People that sell codes get them from employees, not from their website. Some options:
- Search for a repair shop that make unlocks, but keep in mind that unlocking a phone without carrier´s consent can be considered illegal, according to DMCA [read this]. Repair shops that have modern tools for that kind of job would take 20 - 40 minutes to unlock it.
- Order code from reliable source. Paying by paypal is not securing transaction in this case, as it´s qualified as 'service', not goods, so they don´t have buyer protection program.

unlocking sim for sm-p607t (T-Mobile) ??

I was wondering if anyone gotten their tablet unlocked and can help me out on how or where I can get mine to unlock
Thank You in advance

Nearly two years ago I paid $30 to CellUnlocker.net to unlock my P607T. It maybe be cheaper now, but they worked for me.

Try UnlockRadar.com, they have a -20% offer and it will cost you something around 20$.
https://www.unlockradar.com/unlock-samsung/galaxy-note-10-1-2014-edition

Has anyone tried to get the SIM network unlock code for free from T-Mobile?
I have had good results from them in the past, but I just saw this KB article: https://support.t-mobile.com/docs/DOC-14910
One of T-Mobile's requirements (in addition to account in good standing, device not on payment plan, no more than 2 unlocks per year) require that the device be active on the account for at least 40 days, so I'll need to wait before I try. I'm happy to wait a month to save $20, unless someone tells me it's never going to happen, in which case I'll buy from a third-party now.

Unlocking Note 10.1 (2014 T Mobile
DA6030 said:
Has anyone tried to get the SIM network unlock code for free from T-Mobile?
I have had good results from them in the past, but I just saw this KB article: https://support.t-mobile.com/docs/DOC-14910
One of T-Mobile's requirements (in addition to account in good standing, device not on payment plan, no more than 2 unlocks per year) require that the device be active on the account for at least 40 days, so I'll need to wait before I try. I'm happy to wait a month to save $20, unless someone tells me it's never going to happen, in which case I'll buy from a third-party now.
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I purchased my T-Mobile Note 10.1 (2014 Edition from Amazon. I threw in an AT&T sim and simply searched for the correct network. No unlocking required..
Ron

ronr9286t said:
I purchased my T-Mobile Note 10.1 (2014 Edition from Amazon. I threw in an AT&T sim and simply searched for the correct network. No unlocking required..
Ron
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Oh wow, interesting! Are you sure you have a P607T, not a P605? I just threw in an active Verizon SIM and definitely had my boot interrupted with a "SIM network unlock PIN" prompt.

Unlocking SM-P607T
DA6030 said:
Oh wow, interesting! Are you sure you have a P607T, not a P605? I just threw in an active Verizon SIM and definitely had my boot interrupted with a "SIM network unlock PIN" prompt.
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Yep, just pulled out the best and that is the model. I'm on Android 5.1. Went into Connections, More Networks, Mobile Networks, Checked Mobile Networks and Data Roaming, Opened Network Operators, Select Automatically (Automatically Select Preferred Network), and Default Setup.
Maybe it only works with an AT&T SIM???
Ron

DA6030 said:
Has anyone tried to get the SIM network unlock code for free from T-Mobile?
I have had good results from them in the past, but I just saw this KB article: https://support.t-mobile.com/docs/DOC-14910
One of T-Mobile's requirements (in addition to account in good standing, device not on payment plan, no more than 2 unlocks per year) require that the device be active on the account for at least 40 days, so I'll need to wait before I try. I'm happy to wait a month to save $20, unless someone tells me it's never going to happen, in which case I'll buy from a third-party now.
Click to expand...
Click to collapse
I just tried unlocking tonight, the online representative said it wasn't a T-Mobile device and contact Samsung to figure out "who originally manufactured my tablet." This despite the fact I have to deal with the stupid t-mobile jingle every time it starts up.

As far as I know the Tmobile variant doesn't come locked. Verizon isn't a true GSM network, they use the SIM for 4G LTE.
I've spoken to Tmobile many times and they say none of their tablet comes locked but who knows. Try an AT&T sim... if it let's you use it it means it's unlocked. There is no such thing as selective network lock. It's either locked or it's unlocked.

T-Mobile USA definitely SIM-locks subsidized devices (but you can unlock once paid off, or pay someone to do it). My P607t and my Tab S2 (817t) came SIM-locked.

p607t unlock
i havep607t tmobile i unlock sim card in cellunlocker.com its working but no wifi and bluetooth my friends told me that must root it to get full option he did but after that its locked again give me massege this is unauthrized software so sim card unlock how i get original case make it unlock again its didnot ask to unlock code

egymaster said:
i havep607t tmobile i unlock sim card in cellunlocker.com its working but no wifi and bluetooth my friends told me that must root it to get full option he did but after that its locked again give me massege this is unauthrized software so sim card unlock how i get original case make it unlock again its didnot ask to unlock code
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Click to collapse
I am happy to help with your tablet, but don't understand your question. Maybe someone can help translate to English for you?