Related
I let my phone discharge fully till it turned itself off!
Charged it for 4 or 5 hours.
Now I used it to make 3 short calls (5mins each) and send 10 or so texts, and surf for about 5 minutes, use google sjy mpas for 5minutes, showcase some video to some friends 2mins, general messing 10mins altogether.
Phone is up 40hours now (since charge) and still at 80%. I am very impressed.
I put it to airplane mode between 12am and 7am though as I don't like to be woken by drunk friends texts at 2am etc. (it happens sometimes).
I think those of us (me included) who slated the battery life originally didn't relaise we were using the phone non-stop pretty much for the entire day, trying out all the features on it. I doubt the first week of use will be "typical use" for ANY user
Happy Days
My battery on day one seems fine, 12.5 hours running so far, screen at 100%, everything on automatic syncing (and I mean everything, Weather, Twitter, FB, Gmail etc), continuous WiFi connection throughout, plenty of "first day" playing around and still sitting at something like 20%. With a few more charges and more typical use will last a day just fine, which is all I ask, since I always charge my phones overnight...
When i got my phone i let it run out as it had half power, i overcharged it a few hours then let it die, then i do the same again but not overcharge it and let it die. Now i charge it when i need to but i seem to be getting 3 days worth with usage out of it and i use gps, web and have things on auto. Seems to be much better than when i first had it as the battery didnt even last a day but now its past 2 days.
I assume with newer firmwares etc this will improve
My battery life seems to get worse. I charged it fully ... it has been on for 6 hours and I have put 3g on for a while (1hour max and i barely have used it) and my battery is already 60% ... is that poor?? This is my second phone as well!!!
mcgon1979 said:
I let my phone discharge fully till it turned itself off!
Charged it for 4 or 5 hours.
Now I used it to make 3 short calls (5mins each) and send 10 or so texts, and surf for about 5 minutes, use google sjy mpas for 5minutes, showcase some video to some friends 2mins, general messing 10mins altogether.
Phone is up 40hours now (since charge) and still at 80%. I am very impressed.
I put it to airplane mode between 12am and 7am though as I don't like to be woken by drunk friends texts at 2am etc. (it happens sometimes).
I think those of us (me included) who slated the battery life originally didn't relaise we were using the phone non-stop pretty much for the entire day, trying out all the features on it. I doubt the first week of use will be "typical use" for ANY user
Happy Days
Click to expand...
Click to collapse
I thought a full charge only required 3 hours..?
Anyone having surprisingly short battery life go into the phone keypad and dial in *#*#4636#*#*, when you key in that last * you will be taken to a testing menu (I've added a contact with this number and when in the dialer I can long press on the number as select edit number before calling to take me to this screen)
In this menu there are options to see phone and battery information as well as usage statistics for apps. The best battery option is "battery history" this shows you what apps are using your battery for various things such as network and processor usage. You can see this data for since you last rebooted your phone, unplugged it or for the whole life of the phone.
The first important part is "other usage", "running" shows you the percentage of the time your phone has been awake and doing stuff, "screen on" is the percentage of time your screen has been on, the difference between these two is when your phone has the screen is turned off but the phone is still working such as when syncing. Ideally you want these two percentages to be as close together as possible but it depends on how much syncing you have going on automatically in the background. If your running percentage is at or near 100% then an app is keeping your phone awake and using battery.
Next we have "partial awake use", this is what as been running in the background when you have the screen turned off and any apps that process or sync in the background would be listed here, the longer the bar, the bigger the drain on your battery. On my phone now the biggest bar by far is android system but it is still only small.
With "sensor usage" this is what has been using your sensors, games that use the sensors will feature heavily here.
"Gps usage" is again pretty self explanatory, whatever has been using gps.
"Network usage" was a real eye opener for me, I found out that an app was downloading megs of data all day and dwarfed all the other bars and was the reason for my bad battery life. Here the blue part of the bar is download and the red part is upload.
And lastly "cpu usage" on mine these are all practically non-existent but if anything is using massive amounts of processing it will show up here.
I only found out about this the other day but it has helped my battery life substantially, I used to take it off charge in the morning and be down to around 60% by lunch time, now I'm at 98%. I did this by uninstalling any apps that used too much battery and that I didn't really use very much as well as the vampire apps that were running and syncing continuously in the background, I also reduced the frequency at which some of my services such as stocks, email and weather synced, and used it on a low brightness when possible.
This is my first android device and I can now happily use it without the fear of running out of battery before the days end
Wow, thanks andybut85, that was a very informative post!
If you download Spare Parts from the Market it gives you access to the same info - instead of 'dialing' to test mode.
andybut85 said:
Next we have "partial awake use", this is what as been running in the background when you have the screen turned off and any apps that process or sync in the background would be listed here, the longer the bar, the bigger the drain on your battery. On my phone now the biggest bar by far is android system but it is still only small.
Click to expand...
Click to collapse
My biggest is "Calendar" (54mins from Boot, compared to 1min for Andriod System!)
What Calendar could this be? Im syncing from Google Calendar, so will it be that? If so, wouldnt my email syncing show up as constantly on too?
Or could it be some other App that is making it run constantly?
Any help gratefully received.
myk202020 said:
My biggest is "Calendar" (54mins from Boot, compared to 1min for Andriod System!)
What Calendar could this be? Im syncing from Google Calendar, so will it be that? If so, wouldnt my email syncing show up as constantly on too?
Or could it be some other App that is making it run constantly?
Any help gratefully received.
Click to expand...
Click to collapse
Have a look for "Total in all time" with mine the calendar is roughly half that of android system, it could be that recently your calendar has had to sync for a long time, this could be a one off or if it's still high for the total time it could be a deeper problem. You could also try rebooting and seeing if it occurs again.
Have a look for "Total in all time" with mine the calendar is roughly half that of android system, it could be that recently your calendar has had to sync for a long time, this could be a one off or if it's still high for the total time it could be a deeper problem. You could also try rebooting and seeing if it occurs again.
Click to expand...
Click to collapse
Calendar: 1day 7hrs
Android: 5hours
I'm thinking some app I've put on yesterday is not letting it sleep. will uninstall stuff one by one and see how it goes.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
I'm still having problems with battery drain.
My Desire will not last a day
Installed Juiceplotter to find out when and why my battery drops so fast.
See attached image.
The battery drains very fast when i USE the phone, so when the screen is on. (20% in one hour)
I have two push email account activated, one with the HTC Exchange, and one with TouchDown.
But that doesn't explain the drops when phone is active.
Anyone else having this kind of batterydrain ?
I have positive "story" about battery too. Im on second charging. Saturday at 1:00 Im unplug it from charger and now 34h later Im on 7/10 battery.
Im make few calls(cca. 10 calls long 1-3min), few times(cca. 3-5x) check emails accounts(4 pop3 email accountes), quick test sygic navigation, little search on market(install calendar widget and some other app), and play few levels of Teeter...
3G is turned ON
GPS, WIFI is turned OFF
Also automatic sync is for most things disabled or setup to sync 1x per day...
Hmm Can't say I'm impressed by my battery life... it dropped 20% overnight..
I''ll keep an eye out on what's running and see if i can fine tune, but turning things off seems to be a bit pointless as it is made for use not just sit on a desk being pretty.
regards
Kef
i got great battery life at home over the weekend connected to my wi-fi network.. i have a feeling its the crappy edge reception in my office thats eating into battery life during the week..
micks_address said:
i got great battery life at home over the weekend connected to my wi-fi network.. i have a feeling its the crappy edge reception in my office thats eating into battery life during the week..
Click to expand...
Click to collapse
yep, that sounds highly plausible. Bad or weak connections to the network (especially mobile internet connections) will really drain a battery as the phone needs to use more power to maintain adequate connection strength.
you can check your signal strength in the "settings / network strength" section. I notice in good 3G areas my connection is -95dBm or higher. At work (which is in some sort of black spot in Dublin) I only get EDGE connection and my signal strength is about -80 to -85dBm. I bet this makes a big difference to battery life, especially if I try browsing or data connection.
my signal strength at work is -91 dbm...
i'm guessing bigger numbers are worse?
mcgon1979 said:
yep, that sounds highly plausible. Bad or weak connections to the network (especially mobile internet connections) will really drain a battery as the phone needs to use more power to maintain adequate connection strength.
you can check your signal strength in the "settings / network strength" section. I notice in good 3G areas my connection is -95dBm or higher. At work (which is in some sort of black spot in Dublin) I only get EDGE connection and my signal strength is about -80 to -85dBm. I bet this makes a big difference to battery life, especially if I try browsing or data connection.
Click to expand...
Click to collapse
spare parts showed me that "media" was using the network a lot, bowever i cant work out what this corresponds to, it says DRM protected content storage, download manager and media storage. shows as having downloaded several megs
i use spotify for music, anyone any ides what these could be?
thanks
only guess but i'd say its spotify.. i have used servcies like that in the past on my pc.. and they sometimes have a lot of downloading going on that you dont even ask for!... worth checking out..
kinkade said:
spare parts showed me that "media" was using the network a lot, bowever i cant work out what this corresponds to, it says DRM protected content storage, download manager and media storage. shows as having downloaded several megs
i use spotify for music, anyone any ides what these could be?
thanks
Click to expand...
Click to collapse
micks_address said:
only guess but i'd say its spotify.. i have used servcies like that in the past on my pc.. and they sometimes have a lot of downloading going on that you dont even ask for!... worth checking out..
Click to expand...
Click to collapse
yes it could be, but spotify also comes up as a separate user of resources and i tested it since unplugging when spotify wasnt running and "media" still comes up as the biggest user.
makes me think that its not spotify
I have a problem with my Tilt 2 for which I would appreciate some input.
If I "lock" the Tilt2 and put it in my pocket, soon the phone warms up, the battery is drained and the phone reports that all free memory has disappeared. Digging through the file structure, it appears that hundreds of emails have been written in the \Windows\Messaging directory. Deleting some of them frees memory but one cannot delete all of them.
This problem happened twice with the old ROM and once after the installation of the new ROM. I talked to AT&T and they are convinced that this is a "weird" malfunction and they are sending me a new phone. However, I wonder if anybody else has encountered the same problem.
PS: The phone has not been dropped and has not suffered any damage. The problem appears to occur only when the phone is pressed in my pocket.
While I don't encounter the exact issues, mine over heats and locks up. once it cools off (battery out for 30 mins) it comes back on but nothing responds.
if I soft reset I still get nothing, hard resetting gets it working fine again.
I keep it rather empty, just two or three apps and google maps.
I believe I have encountered a similar problem before. Once in a while 1 of my yahoo email accounts would download everything in my inbox, not just the last 7 days as I have set. Phone slowed to a crawl, became hot, & drained my battery. I would go into options & clear the account, phone would seem to almost freeze for 10 minutes as it deleted 700 emails. I went to my yahoo account on my pc & archived all but 100 emails from past few months. It happened 1 more time since, but its much more manageable & doesnt freeze up my phone when downloading only 100 emails.
brainrepairer said:
I believe I have encountered a similar problem before. Once in a while 1 of my yahoo email accounts would download everything in my inbox, not just the last 7 days as I have set. Phone slowed to a crawl, became hot, & drained my battery. I would go into options & clear the account, phone would seem to almost freeze for 10 minutes as it deleted 700 emails. I went to my yahoo account on my pc & archived all but 100 emails from past few months. It happened 1 more time since, but its much more manageable & doesnt freeze up my phone when downloading only 100 emails.
Click to expand...
Click to collapse
I've actually had this problem with my yahoo account twice in the last week, and once in the past with my gmail account. Really don't know why it does this, unless there is something weird going on with the yahoo servers.... 1001 messages downloading to the inbox does not make for a zippy phone, that is for sure...
just got juice defender ultimate, as it seems to do a good job of making my battery last longer....but there are so many settings, i'm getting confused.
I basicaly just want the best settings that will disable all internet to save battery, except for once every hour when my i want the phone to run the "autosync" process to sync my facebook, twitter, emails etc. i alsao want it to obviously allow me to connect to the internet if i manually start an app which needs it (internet browser, facebook app, peep, etc).
at first, the app seemed to be doing this, but now i'm finding that although it's doing a great job of saving battery, it's not syncing, and my internet connection doesn't come on when i open an app. (or occasionally, it will come on, then not turn off again until i manually tell it to.....which defeats the whole point of having jhuice defender...i got it so that the phone would automate this process).
any help greatly appreciated...
totally given up on these battery saving apps now. they all seem to do the same thing...
they work exactly as they should for a couple of hours (i.e. they cut out internet except when syncing or when needed for an app etc)...then they suddenly jsut stop working, cause my internet connection to be lost completely, and i can't get it back until I reboot my phone (losing temp root i might add, so having to go through that whole process again too).
i think i'm going to just suck it up and charge the thing every day...i bought an "extended battery" which is supposedly 2430mah (around twice the stock battery), but it doesn't seem to give twice as much performance....it just seems to slow down the battery drain slightly for the first half of the cycle....
i.e. it lasts for around 2 hours without going below 90%, then within the next 2 hours it will drop to 70%, within the next 2 hours to 50%, the next to around 20%, then finally dying within the next 2.....
this is with syncing on, occcasional text or email checking etc.
so i'm getting around 10 hours use instead of around 7 or 8. it's better, but it's far from being twice the capacity.
but anyways, yeh, battery saving apps jsut seem to kill my internet requiring reboot, so i'm gonna just manually cut internet at various stages through the day from now on, and keep charging every night? sound like a plan?
Green Power Premium.
Simple and works as advertised...Juice Defender has got a lot of settings for sure...
d33ps1x said:
Green Power Premium.
Simple and works as advertised...Juice Defender has got a lot of settings for sure...
Click to expand...
Click to collapse
ok, i'll give the free version a try...but i'm not holding out much hope, i've tried so many of these battery saver apps now, they al result in my internet connection being totally screwed up until i reboot the phone.
The default settings are pretty good. I don't think I changed much in the way of settings. Your phone will save a lot of power throughout the night with this.
thanks! finally, a battery saver that actually works!
been trialing this today and so far so good.
7 and a half hour shift at work today, it's been syncing every hour (which i know has been working, cos on my break i had tweets and emails waiting, and again when me shift ended)...sent a few texts in the morning, on lunch and after work too. so far it's down to around 83% battery....
The important thing is that it hasn't destroyed my internet connection (touch wood). It switches it off until i unlock the screen, except when it periodically turns on to allow the syncing. It also knows when I am at home and will use my wifi instead of mobile internet.
I'm going to keep trialing it for a few days to make sure it definately doesn't crash my internet after a while like the other programs seem to. So far so good though. If it keeps working, i'll buy premium for the night mode feature. Save even more battery that way.
thanks again, very happy
No problem. Glad it worked out for you.
Green Power is no longer working at night mode....switching WiFi and mobile networks works still, but it doesn't seem able to switch to airplane mode. This is only since I rooted, but I'm on stock Rom and this appears to be the only problem now.
::EDIT::
apparently, someone else on their forums have the same issue, and it's a known bug, something to do with green power being "paused" then "resumed". weird how it's never done it before though :s
have uninstalled it and reinstalled, so hopefully that will sort it out :S
::EDIT::
worked perfectly last night, so it must have been a one off glitch :s
The problem is that the phone will not ring for either incoming or outgoing calls. Someone phoning me gets no rings, it goes immediately to voice mail. When i try to call out the screen looks perfectly normal - all of the correct icons are showing up so it looks like it is ringing, but it is not ringing either at my phone or at the person i am calling.
The problem is cured by restarting the phone. Only after i restart the phone do i get notification about any messages that were left.
This happens only when the battery is at about 40%, but not always - just occasionally and rarely. It happened today for the first time in a few months; it also happened a few times, a few months ago.
I would think that at 40% battery there should be no battery charge related problems? 40% should be plenty to run the phone?
Any ideas? I am going to return it to the store and ask about this, but i would like to have some more info to go on, if any is available.
TIA,
Mick
mdawdy said:
... This happens only when the battery is at about 40%, but not always - just occasionally and rarely. It happened today for the first time in a few months; it also happened a few times, a few months ago ...
Click to expand...
Click to collapse
Update: It may very well be happening more often than i thought. I do not get a lot of calls, certainly not every day, so it could be quite consistent and i may not have noticed. For the next while i'll let it run down every other day and check.
It happened today. I just decided arbitrarily to check. Battery at ~35%. I phoned to check if i had any messages. Everything looked normal as i said in my original post, but it did not ring and did not connect.
Before re-starting i checked to see if Mobile Data was working. It was not. After re-start both Mobile Data and the Phone were working.
I am wondering what is the technical significance to the Phone problem of the Mobile Data also not working? They must be somehow related in the hardware or software structure of the phone.
I got my phone back today. On the report it says ...
Complaint
#1[]C56-no service
phone antenna cutting out intermittently
Symptom code C56
Work performed
[202]-Full sw upgrade & phone reset
;sw re-flashed then rebuild to factory default
Repair code 202
I'll see if it happens again or not over the next few days and report back. To me it sounds like they did nothing to the physical components of the phone, just flashed/installed/configured the various software components.
Mick
Here we are, exactly one week later, and the phone failed in exactly the same way. So the "repair" process they applied did not work. I'll be returning it to the Rogers store today and will report back here with the results.
I may have the solution to this problem of network drops now, finally. I took it back to the Rogers store where i bought it. This time there was a more knowledgeable guy there. He took one look at the screen and said "I know exactly what is the problem". What he noticed was that the LTE notification was not showing. This city is an LTE hot spot. The phone should connect with LTE virtually anywhere, anytime. He said it is not the phone at all, but that there is a "switch" that needs to be reset for my account; something to do with the SIM card. After a couple of phone calls he returned the phone and said that it is fixed.
Time will tell. I'll post again.
Mick
False alarm. The fix made it worse. Now it not only drops network connections, but also drains 50% of the battery over the course of one day with very little use. Used to drain 20%.
Mick
Just reporting that the so-called knowledgeable guy was incorrect. Still dropping the networks. I went back and he was incorrect again as he believed that you had to have Mobile Data enabled to make/receive calls. Oh well, he was doing his best. Got thru today so far with no dropouts, and battery drain returned to normal ~20% loss for the day. Will see what happens overnight and tomorrow.
Getting kind of tired of having an unreliable device. Hope this gets settled soon. I'll be back to him as soon as it drops out again.
Mick
I really do wish some of the more technical guys on this forum would take an interest in this perplexing problem.
Here is a summary of this problem and of the work done by the official repair center, the results, and finally at the end a couple of questions ...
Here is a description of the technical problem with the phone ...
1. The phone will work normally for an indeterminate time period, perhaps a few hours or maybe a week or so. Then it will malfunction as follows -
2. Signal strength is tiny. The phone will not ring for either incoming or outgoing calls. Someone phoning me gets no rings, it goes immediately to voice mail. When i try to call out the screen looks perfectly normal - it visually appears to be calling as the active icon is on the screen and the message says "dialing". There is no dialing sound. It never connects, it eventually gives up.
3. Mobile Data is not working. With Mobile Data enabled there is no icon on the notification bar. Google search and PlayStore do not run.
4. Wi-Fi is working. The icon is on the notification bar when it is enabled. Google Search and PlayStore work with Wi-Fi.
5. The problem is temporarily cured by restarting the phone. Only after i restart the phone do i get notification about any messages that were left. Then eventually the problem re-occurs.
When i sent phone back the first time this is what they did ...
[202]-Full sw upgrade & phone reset
;sw re-flashed then rebuild to factory default
When i sent it back the second time this is what they did ...
[051]-No trouble found
;RF Calibration performed to enhance RX/TX performance and network connectivity. Passed RF compliance test to meet manufacturer soecifications. Adjusted battery level to optimize power usage
When i sent it back the third time they did exactly the same as the second time. The phone is now working better as i will explain, but it has not been long enough to confirm if the real problem is solved.
I have set up the CleanMaster [CM] and BatteryDoctor [BD] Apps. I have turned off any automatic options in both. I make only light use of the phone - a few calls per day, maybe one Google search, nothing else. I run the 1 Tap Boost CM Widget and the Save Power BD Widget after each use of the phone.
I also have installed NoWallpaper [saves a wee bit of battery power], SmoothCalendar [very nice and very useful] and one of the Clock Apps [with a useful 1 x 2 Widget].
I have not yet disabled the 50+ Apps that CleanMaster reports as harmless to disable as my phone is still under warranty and has this issue that the service people have not yet been able to resolve. But i will be doing that and i highly recommend it to others.
I have had the phone back from the 3rd repair for 6 days now. I am leaving it powered on overnight. At the end of the first day battery = 89%, second day 74%, 3rd day 55%, 4th day 46%, 5th day 31%. That is 5 days of light use. Was 23% this morning so i re-charged it to 100%. I'm happy with 5 days of light use.
I do not have written notes on the previous battery performance. But from memory it used more than 20% the first day, at least an additional 30% the second day. There was not enough to trust it for the third day as it lost more overnight. I was running BD and CM, using the CM Widget but not the BD Widget.
I am wondering when the phone will fail again. I'll post again when that happens as i feel certain that it will. But i secretly hope it will not
So, finally, here are my two questions ...
What is the actual, presumably hardware, problem with the phone that they are not able to find?
What did they do to improve the battery performance so dramatically? Did they for example lower the CPU clock rate?
mdawdy said:
I really do wish some of the more technical guys on this forum would take an interest in this perplexing problem.
Here is a summary of this problem and of the work done by the official repair center, the results, and finally at the end a couple of questions ...
Here is a description of the technical problem with the phone ...
1. The phone will work normally for an indeterminate time period, perhaps a few hours or maybe a week or so. Then it will malfunction as follows -
2. Signal strength is tiny. The phone will not ring for either incoming or outgoing calls. Someone phoning me gets no rings, it goes immediately to voice mail. When i try to call out the screen looks perfectly normal - it visually appears to be calling as the active icon is on the screen and the message says "dialing". There is no dialing sound. It never connects, it eventually gives up.
3. Mobile Data is not working. With Mobile Data enabled there is no icon on the notification bar. Google search and PlayStore do not run.
4. Wi-Fi is working. The icon is on the notification bar when it is enabled. Google Search and PlayStore work with Wi-Fi.
5. The problem is temporarily cured by restarting the phone. Only after i restart the phone do i get notification about any messages that were left. Then eventually the problem re-occurs.
When i sent phone back the first time this is what they did ...
[202]-Full sw upgrade & phone reset
;sw re-flashed then rebuild to factory default
When i sent it back the second time this is what they did ...
[051]-No trouble found
;RF Calibration performed to enhance RX/TX performance and network connectivity. Passed RF compliance test to meet manufacturer soecifications. Adjusted battery level to optimize power usage
When i sent it back the third time they did exactly the same as the second time. The phone is now working better as i will explain, but it has not been long enough to confirm if the real problem is solved.
I have set up the CleanMaster [CM] and BatteryDoctor [BD] Apps. I have turned off any automatic options in both. I make only light use of the phone - a few calls per day, maybe one Google search, nothing else. I run the 1 Tap Boost CM Widget and the Save Power BD Widget after each use of the phone.
I also have installed NoWallpaper [saves a wee bit of battery power], SmoothCalendar [very nice and very useful] and one of the Clock Apps [with a useful 1 x 2 Widget].
I have not yet disabled the 50+ Apps that CleanMaster reports as harmless to disable as my phone is still under warranty and has this issue that the service people have not yet been able to resolve. But i will be doing that and i highly recommend it to others.
I have had the phone back from the 3rd repair for 6 days now. I am leaving it powered on overnight. At the end of the first day battery = 89%, second day 74%, 3rd day 55%, 4th day 46%, 5th day 31%. That is 5 days of light use. Was 23% this morning so i re-charged it to 100%. I'm happy with 5 days of light use.
I do not have written notes on the previous battery performance. But from memory it used more than 20% the first day, at least an additional 30% the second day. There was not enough to trust it for the third day as it lost more overnight. I was running BD and CM, using the CM Widget but not the BD Widget.
I am wondering when the phone will fail again. I'll post again when that happens as i feel certain that it will. But i secretly hope it will not
So, finally, here are my two questions ...
What is the actual, presumably hardware, problem with the phone that they are not able to find?
What did they do to improve the battery performance so dramatically? Did they for example lower the CPU clock rate?
Click to expand...
Click to collapse
Based upon your post, should my daughter stay away from this phone. She has a G2 right now.
alhadee12 said:
Based upon your post, should my daughter stay away from this phone. She has a G2 right now.
Click to expand...
Click to collapse
I have posted about this problem on four S4 mini forums and on one S forum. No one has ever seen or heard of this problem. It is clear that my phone is the only one with this problem.
mdawdy said:
I have posted about this problem on four S4 mini forums and on one S forum. No one has ever seen or heard of this problem. It is clear that my phone is the only one with this problem.
Click to expand...
Click to collapse
Thanks fort the response, i told her not to get the phone.
Well, it gets worse. The phone messed up today same as before. A bit more than two weeks after the "repair". I was at home in one of the strongest signal areas. Would not receive or make calls or use mobile data. So back to the Rogers store. By the time i got there it had started working again so i could not demonstrate the problem. Also used a lot of battery power today, about 40% with light usage compared to 15% or less per day for the past two weeks.
What the counter guy at the Rogers store said is that there is nothing wrong with the phone, that all cell phones do this, and that i should adjust my expectations.
Here's another ConnectionChecker app. This one attempts to reconnect ...
https://play.google.com/store/apps/details?id=net.jeremychase.ConnectionChecker
I have searched as much as I can, but can't find any info on this. It has happened on both mine and my wife's M8, but only after updating to Marshmallow. If the phone dies suddenly without being able to shut down fully most of the time it will lose certain settings, like sounds, data and Wi-Fi turned off, saved Wi-Fi networks gone, etc. If it happens while starting up it has lost whole apps, all contacts; mostly acting like a first boot but some installed apps, settings, call history, text messages, etc did remain. Any ideas?
zenisnotchosen said:
I have searched as much as I can, but can't find any info on this. It has happened on both mine and my wife's M8, but only after updating to Marshmallow. If the phone dies suddenly without being able to shut down fully most of the time it will lose certain settings, like sounds, data and Wi-Fi turned off, saved Wi-Fi networks gone, etc. If it happens while starting up it has lost whole apps, all contacts; mostly acting like a first boot but some installed apps, settings, call history, text messages, etc did remain. Any ideas?
Click to expand...
Click to collapse
I spend the same, and also turns off me having 20 % battery....google traslate, sorry.
I get the exact same issue, but no idea why it happens :/
Sent from my HTC One_M8 using Tapatalk
It's a glitch with HTC's Marshmallow version. It happens on stock as well as custom ROMs. Nothing to do but wait for an update from them, or always make sure your battery stays charged. It happens to me at 6%
Same Problem but phone dies at 20%-30%
zenisnotchosen said:
I have searched as much as I can, but can't find any info on this. It has happened on both mine and my wife's M8, but only after updating to Marshmallow. If the phone dies suddenly without being able to shut down fully most of the time it will lose certain settings, like sounds, data and Wi-Fi turned off, saved Wi-Fi networks gone, etc. If it happens while starting up it has lost whole apps, all contacts; mostly acting like a first boot but some installed apps, settings, call history, text messages, etc did remain. Any ideas?
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I am having the same problem, heaps of settings change, including default keyboard, messaging app quick settings wifi etc
if my phone was dying at 5%i could deal with it but it is dying anywhere between 20 and 30% and often catches my unawares.
An update to fix this would be great.
Yup, I have the same problem only I don't lose saved wifi networks but I get signed out of every single app. I also get a google play services error which requires me to clear the apps data.
Snap!
I have been having these problems for the past 4 months (running Lollipop)
I thought that the Wifi passwords issue and app logouts was due to low system memory. (battery would die around 15%)
Since doing a factory reset and 2 weekends ago, the battery dies around 25% and I still experience app log outs etc.
My device is close to the 24month warranty limit and I need a fix urgently.
I also have Bluetooth call random clipping happening both on lollipop and Marshmallow.
This is killing me. Any fixes yet?
Lately it's been losing home screen icons and a couple settings even when I manually shut the phone down. Ironically yesterday when it died suddenly some previously missing icons I had yet to restore reappeared.
please!! any Fix ???
Any fix??? My phone does this too, and its becoming more often than a weekly thing now
A few times now manually shutting the phone down before the battery dies has led to all Google related icons (Chrome, YouTube, Play Music, etc.) being removed from my home screens and having to manually re-add them. When the battery dies it's a roll of the dice what, if anything, will be changed/lost.
In addition to almost everything already said RE: most customization is lost, apps and widgets disappear on restart, etc. I've noticed that all of the (mostly AT&T) apps that I disabled are enabled and updated when the phone comes back on! This is so annoying and is my first major problem with this phone! It's taking time to have to redo all my settings each time the phone dies!
Same problem here very annoying especially as I have to phone bank to reset my mobile banking app as it screws the settings in this. #leaveitoncharge
Yesterday mine died at 30%, and upon restarting it went through the "Optimizing Applications 1 of 261" then proceeded to come up with a warning that the phone had an internal error and might be unstable until doing a factory reset. After clearing the warning it was stuck in a "Sense Home has stopped working" loop until I could get into Settings and clear the data for Sense Home. This allowed me to at least make sure things were backed up before doing a factory reset, but more than half of my contacts were missing as well as many text, call history, etc. A similar thing happened with the wife's M8 last week and had to factory reset hers then too.
I had this problem and had my battery and main board replaced in the final month before 24 m warranty ran out.
Do a battery test *#*#3424#*#*
Then hit more, and select battery test.
Battery has to be 100% to complete teat which takes an hour. Do this when you don't need it.
My test would often show 91-94% but I had one that said 71% which I saved a screen shot.
Since the battery and main board replacement it's still my favourite phone.
solve the problem of battery and loss of settings , change the battery of my htc, now everything is fine , 3 days that the battery is discharged properly , I hope this information will help someone.
Not positive I've lost settings, though I'm fairly certain I have. I have lost app permissions many times. And my phone seems to die around 30% and won't let me boot unless I am plugged into charger. I was recently forced into a factory reset due to a message that popped up just like a somebody else a few posts back. This is a recently replaced phone (VZW replaced it as the prior had battery problems). The prior one did not do this. I hope HTC get's their act together and fixes the issue. Highly annoying.
Ive been having this issue since the beginning of the year and now it seems to happen every few days. I pretty much don't have a choice but to buy a new phone at this point, which sucks because I love my m8.
This is exactly the same issue I've been having. I'm at my wits end with having to re-do all of my settings and apps daily, and sometimes (randomly!) it won't hang onto a charge for more than a few hours even if I'm barely using it. I basically have to leave it on a charger all the time to keep it from shutting down and losing all my settings! I used to love my M8, but for the first time ever I'm considering swapping to a Samsung just to get away from these issues. I've had this phone for a little over two years and these problems only just started around March 2016 - but they've been an absolute constant since then, and only getting worse.