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Hi all,
Just day ago baught TP2 and it's great. but today got in problem.
there are invisible glide protectors on side of keyboard, and from one side this protector came off - and now every time I open it, it's more and more coming off.
so what you think? is it possible to get new them somewhere? or it's sefe just to remove them? all of you have the same at their phones?
test157 said:
Hi all,
Just day ago baught TP2 and it's great. but today got in problem.
there are invisible glide protectors on side of keyboard, and from one side this protector came off - and now every time I open it, it's more and more coming off.
so what you think? is it possible to get new them somewhere? or it's sefe just to remove them? all of you have the same at their phones?
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Click to collapse
That is the normal protectors installed from factory, during manufacturing for product quality reasons. I admit that they really protect the plastic from getting scratched. But as mentioned in the manual, you should remove it from the phone itself (both glide stickers, the upper sticker in the keyboard, near the hidges, the back screen cover sticker and the front sticker protecting the screen). To substitute, I must say that problably you should cut some plastic clear sticker (same used to protect book covers) with the size and format of the sticker removed and attached in the glide sections to protect it from scratches of opening and closing the keyboard.
thank you very much for your info.
but can you say me where exactly did you find info about removing this protectors? I just looked in manual what was on CD with my phone for word "protect" and not found any info about that.
and yes, I saw that those protectors had scratches, they were noticeable - but with time they will become more and more visible (more scratches, dirt around them e.t.c) + I don't think I can cut them so accurate as they were...
so all owners of T2? did you remove these protectors? did you got there scratches after removing them?
P.S.: Black Phoenix you leaved your protectors also? just on keyboard?
test157 said:
thank you very much for your info.
but can you say me where exactly did you find info about removing this protectors? I just looked in manual what was on CD with my phone for word "protect" and not found any info about that.
and yes, I saw that those protectors had scratches, they were noticeable - but with time they will become more and more visible (more scratches, dirt around them e.t.c) + I don't think I can cut them so accurate as they were...
so all owners of T2? did you remove these protectors? did you got there scratches after removing them?
P.S.: Black Phoenix you leaved your protectors also? just on keyboard?
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Click to collapse
At the moment I have all the protectors, because I'm waiting for my Screen Protector from Proporta. The others in the keyboard I will keep, mainly because I bought a phone with the keyboard but I only use the screen one, not the physical one (so If I had open the keyboard 10 times since I had the phone was too much).
If it is a clear sticker than obviously you remove it once it wears out and live with it....
yep, I got it. but hope to hear from other owners who already removed them, what experince they got - any scratches or nope?
Mine is sliding off on the left side only. I was just going to slice off the part that is crinkling up and keep the rest of it on. I don't want to find out if it will get scratched or not.
I removed the ones on the sides as i knew they were merely their from the factory and not actually their to protect during use. I dont have any scratches on the keyboard.
The back one, under the middle of the screen i havent removed because it looks like it would be too much of a pain to try. So im just waiting till it starts to come off on its own.
if you're concerned about being able to cut them as precise as the originals just use an exacto knife. Just put the plastic piece over the plastic you will use to replace it and trace it with the knife.
i just cut off the tips on both sides as it was crinkling up, kept the rest of it
Lyian said:
I removed the ones on the sides as i knew they were merely their from the factory and not actually their to protect during use. I dont have any scratches on the keyboard.
The back one, under the middle of the screen i havent removed because it looks like it would be too much of a pain to try. So im just waiting till it starts to come off on its own.
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how long you are useing it without stickers? and how offten do you open hw keyboard?
test157 said:
how long you are useing it without stickers? and how offten do you open hw keyboard?
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just rip it off and live with it dude... I took the film cover off of my Xperia and nothing happened to my keys. If you are worried about the glossy back scratching than you obviously have too little things to worry about.
And if you are that person than obviously you can afford a second one because taking it off won't damage any phone.
poetryrocksalot said:
just rip it off and live with it dude... I took the film cover off of my Xperia and nothing happened to my keys. If you are worried about the glossy back scratching than you obviously have too little things to worry about.
And if you are that person than obviously you can afford a second one because taking it off won't damage any phone.
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well if really, I don't worry about back side scratches and about other minor things all I see now it's two stickers what are located on the left and right sides from the keyboard (i don't see so space in xperia), this space is used for gliding - so every time you are opening keyboard, two small stands from the back of the screen sliding in this area, where these stickers are - and after two days of using this device - this stickers are pretty scratched. so I decided to ask, if it's safely to remove or it's they needed to be replaced and seems like I'll finish by removing them both.
but anyway other owners experience is welcome
test157 said:
well if really, I don't worry about back side scratches and about other minor things all I see now it's two stickers what are located on the left and right sides from the keyboard (i don't see so space in xperia), this space is used for gliding - so every time you are opening keyboard, two small stands from the back of the screen sliding in this area, where these stickers are - and after two days of using this device - this stickers are pretty scratched. so I decided to ask, if it's safely to remove or it's they needed to be replaced and seems like I'll finish by removing them both.
but anyway other owners experience is welcome
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Just like I said........ the back side get's scratched....
unless you are talking about the sticker that is most likely found on the bottom half (the half that is on the same plane as the keyboard).
If so, then I hope it only scratches everything but the qwerty keys.
test157 said:
how long you are useing it without stickers? and how offten do you open hw keyboard?
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I took it off within a couple days, cause thats when i noticed they were even there lol. Its hard to say how often i open it. I generally text with the keyboard all the time (vs using the on screen one). Some days ill send 4 or 5 text messages, some i wont send any.
I dont think any of us has really had it long enough to even accumulate scratches from simple wear and tear. What you have to realize is that plastic film, is the same kind they wrap EVERYTHING up with. It was on my 46" LCD (the frame i mean) as well as both of my 19" monitors (also the frames). They wrap electronics up in that crap to keep it from getting scratched during manufacturing and shipping, but it rarly ever looks good left on.
My point? it isnt meant for long term protection. Just rip it off and run with it. The plastic housing is the same material/texture as what they use on laptops (least on mine) so it will take the wear and tear. I suspect over time it will develop 'slide' marks on it, but it wont take anything away from the device itself.
Lyian said:
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yep thank you, now i c that it's the one right decision, just to remove them
poetryrocksalot said:
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I'am sure that we are talking about the same things but anyway I attached photo to this post, with marked RED scratches on the sticker, and marked in BLUE came off part of this sticker.
all my previous HTC phones herlad and wizard had special sliders - where the display glides, here it glides on the viewable area and it don't seems really very scratch resistance, so it's confused me.
the protector at the middle top of the keyboard, and the one behind the screen
i wonder whether sliding is affected by the 2 protectors?
I had 4 protectors: screen protector, behind screen one, and two at keyboard - on it's sides (on of them you can see on my photo), so while gliding only these 2 protectors are affected.
i removed the small one at the middle top of the keyboard
now the sliding is smoother!
i am left with the one behind the screen... should i remove..?
ok... i removed the one at the back
and now the sliding action is super smooth
Does it come with a screen protector????????? If it doesn't then I should of ordered one in advance!
Let me know.
Came with only one screen protector behind the manual and the CD
Good! Do you think it's reusable? I don't want to put it on and then find out I have a faulty device after a few days.
The Tmo Rep put mine on for me. He must be new, though. He had no clue the TP2 came out today, i had to tell him. alskdjf. and when he tried to put the screen protector on, he looked like if he was trying to do NeuroSurgery or something. so now i have a big air bubble running down the entire left side of the device. and on top of that, when he tried to take the battery cover off, he tried to PRY it off the device. WTF?! it really is not that hard AT ALL to take the cover off. Right? i was a little stunned when he tried to do that. But everythings fine.
Yeah usually when I get a device from the store they try to do everything for you. I would have to say no it's ok I got it. Then they would just put it in the bag and I would leave.
i got my tp2 today, and it came with factory plastic screen protector, took me half an hour to realize why i couldnt hear volume on calls.. realized the one that comes with the phone has the top speaker completely SEALED/blocked off... then theres an extra screen protector that came with the phone in the box, that one has preholes for buttons + speaker.. it took a quick 2minutes of finesse to put it down without any air bubbles, i found this quite easy after realizing they had good stick, just do it slowly
where can i get extra protectors? didnt put mine on very straight.
where are you guy's getting the TMo TP2? Doesn't show on their website yet
Showed up for me on Tmo sites last night: I went to a Tmo store to get one cause I didn't want to wait for shipping. Walmart.com also carries the full line of TMo phones.
As for screen protectors, I like Invisi-shield from Zagg. They protect very well and add a non-slip surface. I just hate the idea of dropping my $800 (HD) phone.
You can call T-Mobile to order your TP2. For the screen protector, I like "bestskinsever". I use them for every device I had.
I ordered mine from Brando, Honkong. I use have their SP on my HD. It was the BEST ones I have seen thus far. But I am not sure if the one I ordered will fit the TP2, as on the Engadget review, I saw fromt he Pics that the Europe TP2 size is a bit differnt to the Tmo USA ones. I should be getting it in a day or 2. I will update once I have it.
it comes whit a screen protector , just look for it in the box where the manual is. (TMO TP2)
Day 31.....the bottom will peel!
Buy a screen protector....the complimentary one is better than nothing at all.
Patiently waiting for "Write Shields" to come out with one. Excellent quality, been using since Kaiser.
I ordered a Zagg for mine - the one in the box is serviceable, but IMHO not what you want. I've been an "Invisible Shield" fan for a long time.
josh_prayyforplagues said:
The Tmo Rep put mine on for me. He must be new, though. He had no clue the TP2 came out today, i had to tell him. alskdjf. and when he tried to put the screen protector on, he looked like if he was trying to do NeuroSurgery or something. so now i have a big air bubble running down the entire left side of the device. and on top of that, when he tried to take the battery cover off, he tried to PRY it off the device. WTF?! it really is not that hard AT ALL to take the cover off. Right? i was a little stunned when he tried to do that. But everythings fine.
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Try your stylus, it's probably jammed in there now. You can't remove the case without removing the stylus first! Otherwise something gets bent inside. I bet the T-Mo Rep didn't know that, and now you gotta return the phone for a new one.
But, LOL, that's why my phone volume was so quiet!! I still have the factory screen protector on it, which covers the speaker, as someone said! LOL.
dwny said:
Day 31.....the bottom will peel!
Buy a screen protector....the complimentary one is better than nothing at all.
Patiently waiting for "Write Shields" to come out with one. Excellent quality, been using since Kaiser.
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Agree! The one it comes with is a piece of crap!
I got 2 screen protectors with mine from tmo. First is on there and still going strong way into 3 months. Works a treat. Thats not to say others are better but ive not had and issues so far...touch wood
ace10134 said:
Try your stylus, it's probably jammed in there now. You can't remove the case without removing the stylus first! Otherwise something gets bent inside. I bet the T-Mo Rep didn't know that, and now you gotta return the phone for a new one.
But, LOL, that's why my phone volume was so quiet!! I still have the factory screen protector on it, which covers the speaker, as someone said! LOL.
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I disagree (At least w/the USA version)...read the following thread again (before your post): http://forum.xda-developers.com/showthread.php?t=547538
The cover tabs are not even in the same plane as the stylus...Although I will agree that the T-Mo Rep may have broken a tab while cranking the cover off, causing it to fall in the adjacent stylus slot...
glhs509 said:
I disagree (At least w/the USA version)...read the following thread again (before your post): http://forum.xda-developers.com/showthread.php?t=547538
The cover tabs are not even in the same plane as the stylus...Although I will agree that the T-Mo Rep may have broken a tab while cranking the cover off, causing it to fall in the adjacent stylus slot...
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Yea, I read that. That's what hinted me off that the stylus was damaged. And obviously it did get damaged due to the back case, because it's barely removable.
ace10134 said:
Yea, I read that. That's what hinted me off that the stylus was damaged. And obviously it did get damaged due to the back case, because it's barely removable.
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Just a quick check, but does your back cover still have two tabs on each side, and one towards the bottom (middle)? Not sure if it's you or josh_prayyforplagues that was having the stylus problem tho...
Hello everyone,
Is it just me or the new M8 have a fragile screen? I've had quite a lot of HTC phone in the past and never had a scratched/broken/cracked screen with any of them (they had invisible shield but it still was very clear). But my M8? A different story. My first one last 1 month before cracking near the middle on the left. I changed it and immediatly (as in remove from the box and install) an invisible shield glass. Now, the protector, 8 weeks old, is cracked at 4 places.
The phone never droped or hit anything and is alone in my pocket, far from anything, like all of my other phone... Is it because it's bigger then the other, thus making it "warp" in my pocket, adding pressure on the screen? I don't know, but I really feel like I'll be forced to by a case with front flap to prevent that, something I really wanted to avoid.
nodiaque said:
Hello everyone,
Is it just me or the new M8 have a fragile screen? I've had quite a lot of HTC phone in the past and never had a scratched/broken/cracked screen with any of them (they had invisible shield but it still was very clear). But my M8? A different story. My first one last 1 month before cracking near the middle on the left. I changed it and immediatly (as in remove from the box and install) an invisible shield glass. Now, the protector, 8 weeks old, is cracked at 4 places.
The phone never droped or hit anything and is alone in my pocket, far from anything, like all of my other phone... Is it because it's bigger then the other, thus making it "warp" in my pocket, adding pressure on the screen? I don't know, but I really feel like I'll be forced to by a case with front flap to prevent that, something I really wanted to avoid.
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Click to collapse
You've invested in this Awesome phone, but you don't want to spend money to protect it? Personally I bought an otterbox. These days one hast to have a protective case, as all the newer phones screens are fragile. I am glad the rep at the T-Mobile store talked me into getting the case. I have a bit more peace of mind now. If you get a case I highly recommend an otter case, I don't think there is a case better than an otter case, then again this is the first time I have bought a case for my phone so I could be wrong.
Hmmm... Haven't had a case since one x, gorilla glass are suppose to be tough and I like the aluminum finish on the phone. M7 didn't had this issue neither. Right now I'm waiting for my invisible glass replacement, but still, this phone never dropped, never bump on something, always rest on his back and still, screen broke. It's super fragile and it shouldn't be like that
Never had this problem at all. I hammer my phones too. I've dropped it numerous times, and it has marks and chips in the aluminium and two very small scratches on the screen.
Nothing at all fragile about this phone or the screen, although you said the screen protector shattered too so it's something you are doing.
I really don't see what I'm doing differently then with all my other phone. It's in my pocket, screen side on my skin so if it bump, it bump the back, always rest on his back, never droped or bumped.... The first one cracked from the middle of the screen (left to the middle), this one, the screen protector cracked from the top middle to the right. Really weird...
nodiaque said:
I really don't see what I'm doing differently then with all my other phone. It's in my pocket, screen side on my skin so if it bump, it bump the back, always rest on his back, never droped or bumped.... The first one cracked from the middle of the screen (left to the middle), this one, the screen protector cracked from the top middle to the right. Really weird...
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Perhaps it's getting twisted from being in the pocket. The phone is quite tall, so when it's in your pocket and you move around, it could put stress on the phone and make it crack. For instance when you sit down and your pants gets stretched out etc. I've broken the volume buttons of another phone by keeping in the pocket while im on a bike, and in time the stress on the buttons caused them to malfuntion.
That's the only explanation i can think of, when you say that you haven't dropped it and it hasn't bumped into anything etc.
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
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ORIGINAL POST:
So ...
Since the day or so after the initial recall I decided for once in my life I'll throw caution to the wind and take the plunge of no case or screen protector on my phone, It made me a little sick to my stomach to peel off the screen protector and case and take off for a busy day of work and school with nothing protecting my phone from damage. I figured I'd see a plethora of scratches by the end of the day, and I was able to try this test out because of the recall and Samsung promising to take the phone back regardless of the condition. To my surprise, nothing, not a single scratch, day 2, same and so on.
Fast forward a few weeks, recall phone is traded - STILL IN PERFECT CONDITION, not a screen protector or case has touched it in weeks. Granted I still coddled it, but no different than I would any phone I've had, and I treated the phone like it had a Screen Protector and case on it. Threw it in my pocket, laid it on my desk at work, sat it in my center console in my truck etc. Not a single scratch or dent.
Trade the phone in on Sept 21st and got my new "Safe" Note7, decided that I finally felt comfortable with going "Naked" on my phone after the recall device and have since, so about another week with my "Safe" device and still not a single mark or scratch to be found. I'm actually in the process of getting a replacement for my replacement through Samsung, nothing major, just a lack of quality control on Samsung's part that I have an issue with with this replacement device and Samsung is giving me no hassle about it. I assume my phone suffered from the rush of trying to fix the recall ... but who knows.
Anyways, I will continue going "naked" on this phone, I have no reason not to. And a screen protector just destroys the feeling of this beautiful phones feel and functionality, and really so does a case. i own the LED Wallet case which I love and plan to use here and there, and I probably own around 20 other various cases that I'm sure I will use for fun here and there, But for the most part I've felt the "Naked" feeling and there's no going back lol.
Point of this thread is, I'm not sure how people that are complaining about this phone being "easily scratched" are treating their phones, or if they maybe got defective glass or something. I haven't had a single problem, and when i say I'm anal about my phones it's an understatement, and I feel 100% confident in using this phone protection-free on a daily basis. Obviously you still have to take care of this phone and be extremely careful .... it's made of glass after all. And I cant endorse its drop capabilities lol, That i have no idea of, and hope i never do. But for anyone wondering how this phone holds up with no protection and a pretty active daily use ... so far with my Note7 ... perfectly fine, still looks like the day I opened it.
What issues did you have with your replacement that has caused them to replace the replacement?
This is an interesting test to run - i still have my original one, and the replacement, because Samsung decided the closest drop-off location for me is about 3.5-4 hours away without traffic... I'll be waiting until they call and give me another method to return it. Think I might carry it around and see how it holds up... would be an interesting test, as I'm pretty hard on my devices.
really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care
I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk
asaqwert said:
What issues did you have with your replacement that has caused them to replace the replacement?
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The metal bezel on the left hand side of the phone is sharp, like almost razor-blade sharp. You cant see if from looking at it, but you can scrap your hand off it and it feels sharp and uncomfortable to hold. and the corners of the phone where the back glass meet the metal is also sharp on all 4 corners, the right side of the phone is smooth as silk though. very weird, but almost seems like it was clued together fast and off centered and shipped out to meet demand. $900 for a phone i HAS to be as perfect as possible, but this one wasn't forgivable.
winol said:
really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care
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Yep, just be careful, life happens and that's not up to you, but if you're careful and conscious of your phone on you you should be alright, my wife is horrible about that, I drive a beefed up semi-lifted truck and EVERY time she goes anywhere with me, she places her phone on her lap and then hops out of my truck forgetting the phone was sitting on her lap. Drives me nuts. Her Note 4 has seen some shxt in its day, but still looks good and functions perfect, she wants to upgrade to a Note 7 which i hope she does, but shes gonna have to start paying more attention, because one of those falls out of my truck is going to destroy a Note 7 lol. Clumsiness for the most part can be prevented, just being aware, my phone is the most expensive thing I carry on me, so I always make sure its protected, and to be honest I've seen people smash phones wrapped in tempered glass screen protectors and otter-boxes, stuff happens, but I do my best to avoid it.
Itchiee said:
I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk
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Oh this phone naked is like holding a wet bar of soap, its horribly slippery, But I guess that's the price you pay for a beautiful glass device lol I enjoy the way the glass looks and feels, but I do fear the slipperiness of it, so for me again anytime I pull mine out of my pocket I always ensure my grip is on point, anytime I feel the need to "whip" my phone out really fast I take a breath and realize that i don't actually need to lol, and when I hold the phone, i comfortably hold it with my pinkie finger under it so the phone rests on my finger. Bottom line ... take care of your stuff and be mindful and you should be alright, people treat phones like crap then complain that it cant take a beating ... drives me nuts ... its glass. Treat it like a $900 piece of glass lol.
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
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At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.
imucarmen said:
At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.
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Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol
Dmac1984 said:
Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol
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I got the Skinomi clear skin and its been great so far. After you attach it give it a day to settle onto the phone because at first it doesn't look good but after a few hours I noticed it looked a lot better and the next day it looked perfect. The only problem I had was getting the sides to stick. I even used a blow dryer and I just couldn't get them to stay down but I ended up using the top burners on my stove to heat the edges up and then they stuck and they haven't come up since. The s-pen still slides smooth as well with the white inserts. It does have a bit of a texture which I could see would annoy some people but it doesn't really bother me.
What material are your pockets made out of, sandpaper? My original Note 7 (recall replacement arrives today) has never seen a case or screen protector and is completely unscathed. I have not even been as gentle as you described. So weird.
Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see.
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I certainly believe your report of your observations and recollections, but your experience differs sharply from my own. I've been using unprotected Note 7s heavily (pre- and post-recall) for about a month, and I've acquired no scratches whatsoever.
When I check for scratches, I always use direct sunlight or a comparably bright source, and I rotate the phone through a range of angles in order to see any subtle defects. It sounds like that's not something you've been doing routinely, but rather something that just recently happened by chance. If that's the case, you may not really know when your scratches arose (or even whether your previous devices might have had similar scratches), which may complicate the diagnosis of how they occurred.
I trust we agree that the careful treatment you described could not have scratched even ordinary glass, let alone Gorilla Glass 5. So there are several possibilities. Perhaps the phone scraped against something sharp (even while it was in your pocket) without your noticing. Perhaps the process of applying or removing the case or screen protector scratched it somehow. Perhaps it came with subtle, hard-to-notice scratches already on it. Or could it even be that the phone isn't scratched, but rather has some sort of residue that rubbed off on it? (Have you tried washing it off with a wet paper towel and substantial pressure?)
Again, I trust your observations, but I'm curious as to how your scratches arose, and how your experience diverged from my own. I appreciate your taking the time to update everyone on your situation. And regardless of how the scratches happened, I'm glad you're getting a replacement.
Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
When i say im careful, I'm careful... I got the cold sweats when i saw the scratches lol I've coddled thus phone with mittens since i got it, like i said I lay it on tbings and then move that whenever I set my phobe on my desk for no otger reason but to avoid sliding my phone on any surfaces ... pocket always empty and clean, I don't play in the dirt or go to the beach, pockets feel like normal clean pockets lol. I mean people can make excuses for tge glass, he'll i did too when i saw the initial scratch posts, even started a thread praising the scratch resistance ... I seriously don't know how much more careful you can be with a phone as i have been with this one and it still scuffed. I'll grab some pictures with the wife's phone and post them.
It almost seems like theres a raised lips right before the glass dipps down.
Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.
Dmac1984 said:
Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.
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You just wanted to use the fancy s-pen features and that drawing was your excuse. ;P
And I don't blame you :laugh:
Dmac1984 said:
Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
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Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
When i say im careful, I'm careful...
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I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
It almost seems like theres a raised lips right before the glass dipps down.
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Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.
Gary02468 said:
Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.
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No case or screen protectors since I got this phone last Sunday (Oct 25th) I didn't recall any scratches on my recalled unit so I didn't bother with protecting the replacement. But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone, how they happened? I don't know ... but they did .... The glass just seems soft and easily scratch-able. It shouldn't be, but unfortunately it is. And agreed, I've seen scratches come up from case use on my phones before so that is always a concern, but I didn't use a case on this phone, and I never sat the phone down on a hard surface, and never in a pocket with anything else, and the weird isolated scratched areas don't show signs of "pocket damage" ... they came from somewhere I get that, but wherever they came from, they happened with no effort or force.
Inspected my new phone that came in yesterday. Not a single scratch to be found in any light ... Screen protector should be in today so it'll get wrapped before I even use it and we'll try again ... I recommend to anyone who has a Note 7, wrap it up and keep it clean, this issue just may not be avoidable with everyday use.
Is GG5 on the back as well as the front? My rear is scratched only after 2 weeks replacement and general it wears a case. NOT impressed.
Dmac1984 said:
But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone
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Well, the phone wasn't scratched by the skin of your hand, the cloth of your pocket, or the piece of paper you rested it on, so there must have been some other contact that you're unaware of. (I'll occasionally notice a small cut or bruise on my arm without recalling what contact was responsible. It happens.)
Regardless, thanks again for the update you posted, and good luck with your new Note 7. If my Note 7 ever suffers the slightest scratch, I will follow your example and post an update here too. So far, a month of heavy, unprotected use has not resulted in any visible imperfection.
I don't get why people are nitpicking this. I get this tone of "maybe you were careful but not careful enough". It sounds like we are discussing handling an egg.
The physics of it are simple and irrefutable, this thing will scratch, there is no way around it. And just because one hasn't scratched yet, or appears that way, doesn't mean it won't.
At this point, regardless of what anyone says or who wants to debate, it's safe to say yhe phone WILL scratch with normal, even careful use. I was one who thought "well the people with scratches must be abusing their phones" but as i type this on a scuffed, yet coddled Note7 I stand corrected. It doesn't affect my love for the phone but it should be noted that it WILL scratch easily regardless of how you treat it, i wish it didn't ... but it does. And I don't think it's batched based, pretty sure maybe even if you dont see any scratches there are probably some on your phone as I found by badically doing a microscopic forensic look at my phone the other day, the shinyness of thr glass seems to hide a lot of imperfections.
Hi everyone,
I am seriously considering buying the Moto Z2 Force as a replacement of my old Moto X 2014 (I still love it but my screen got a bit shattered one year ago:crying.
The only thing that is holding me back is that screen peeling problem I heard of. So, after reading some threads I would like to see how spread the problem is by proposing you this survey.
In case you had the issue, it would be very useful for me to know how you solved (got a replacement, removed the shutterproof screen protector, ...?)
Thanks a lot!
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue https://youtu.be/KfEjQWtvckQ which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
doubledragon5 said:
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
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The video is supposed to show a problem with the shattershield screen where the outer screen protector lense is detached from the inner layer.
Some people on Lenovo forums reported screen peeling issue after experiencing something like the video shows.
On the same forum, some other people claim they had a screen protector on when the peeling started.
Anyway, I contacted Motorola Support and they:
Confirmed that if you remove the outer layer, the warranty is permanently voided for the whole phone... Not good
Suggested me to refer to the seller for a substitution since I am in the first two weeks after buying the phone
Still deciding what to do...
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
kir89 said:
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
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I purchased a Otter Box Defender, and that might be why I have no issues.. On my G5 Plus I had a Otter Box commuter and a screen protector and they worked well as well.. If your nervous about that pone, best bet might be to replace with a different model.. I sure as hell would. Good luck.
kir89 said:
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue
which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
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Click to collapse
Have the same issue and can hear that. But it seems to be normal. I can push in the screen a little bit. I think it's not the original foil of the top, which is pelling. I think it's hearable because it's plastic and elastic. I can see (by screen on) that's not the foil while I'm pressing the screen in. It's more the complete screen. Would it be the foil, I wouldn't see what I see by pushing in the screen. Plastic is easly elastic. That's all.
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
kir89 said:
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
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It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
allrightlite said:
It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
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I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
kir89 said:
I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
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Screen is moving down at the bottom, for me it's 100% so. And if I do it carefully, I can see it without hearing it. But yes, would be nice if anyone can test it without the foil. But, I can trust what I see, all real. So, it's the plastic. Hope anyone else can confirm this.
Another problem, what I have seen. I have burn in at the bottom. The navigation buttons keeps/burn in. Now I have set up the moto fingerprint navigation and it should gone next time. And that's really good. Works very well. And the space of the screen is now bigger, nice effect.
But, good to know with the burn in. This smartphones are made for a short time, maybe 2 years. On my computer monitor I have never seen burn ins like that. So, it's a market/business. Screen not made for working over years
And what really is very very good is the battery. Have last time good 8.5-9h sot. So, that's better than many people think.
But back to the screen. That's the topic here. Maybe we have to bring it to the repair center after 1.5 years. Maybe because burn ins, peeling and so on. We will see
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
ninjakira said:
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
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Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
allrightlite said:
Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
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What am I supposed to be hearing on my device lol? And idk I just personally call it a 2nd gen screen cause it's easier to explain it like that to the people that I live around in my area ??there not to bright lol. I do know it's not the original shatter screen stuff that was peeling. it honestly was pretty hard for me to understand what my moto agent was saying to me when he explained it so I only caught bits and pieces. My model number is still xt1789-04 TMobile variant. I don't have a clicker also