Screen easy to broke? - One (M8) Q&A, Help & Troubleshooting

Hello everyone,
Is it just me or the new M8 have a fragile screen? I've had quite a lot of HTC phone in the past and never had a scratched/broken/cracked screen with any of them (they had invisible shield but it still was very clear). But my M8? A different story. My first one last 1 month before cracking near the middle on the left. I changed it and immediatly (as in remove from the box and install) an invisible shield glass. Now, the protector, 8 weeks old, is cracked at 4 places.
The phone never droped or hit anything and is alone in my pocket, far from anything, like all of my other phone... Is it because it's bigger then the other, thus making it "warp" in my pocket, adding pressure on the screen? I don't know, but I really feel like I'll be forced to by a case with front flap to prevent that, something I really wanted to avoid.

nodiaque said:
Hello everyone,
Is it just me or the new M8 have a fragile screen? I've had quite a lot of HTC phone in the past and never had a scratched/broken/cracked screen with any of them (they had invisible shield but it still was very clear). But my M8? A different story. My first one last 1 month before cracking near the middle on the left. I changed it and immediatly (as in remove from the box and install) an invisible shield glass. Now, the protector, 8 weeks old, is cracked at 4 places.
The phone never droped or hit anything and is alone in my pocket, far from anything, like all of my other phone... Is it because it's bigger then the other, thus making it "warp" in my pocket, adding pressure on the screen? I don't know, but I really feel like I'll be forced to by a case with front flap to prevent that, something I really wanted to avoid.
Click to expand...
Click to collapse
You've invested in this Awesome phone, but you don't want to spend money to protect it? Personally I bought an otterbox. These days one hast to have a protective case, as all the newer phones screens are fragile. I am glad the rep at the T-Mobile store talked me into getting the case. I have a bit more peace of mind now. If you get a case I highly recommend an otter case, I don't think there is a case better than an otter case, then again this is the first time I have bought a case for my phone so I could be wrong.

Hmmm... Haven't had a case since one x, gorilla glass are suppose to be tough and I like the aluminum finish on the phone. M7 didn't had this issue neither. Right now I'm waiting for my invisible glass replacement, but still, this phone never dropped, never bump on something, always rest on his back and still, screen broke. It's super fragile and it shouldn't be like that

Never had this problem at all. I hammer my phones too. I've dropped it numerous times, and it has marks and chips in the aluminium and two very small scratches on the screen.
Nothing at all fragile about this phone or the screen, although you said the screen protector shattered too so it's something you are doing.

I really don't see what I'm doing differently then with all my other phone. It's in my pocket, screen side on my skin so if it bump, it bump the back, always rest on his back, never droped or bumped.... The first one cracked from the middle of the screen (left to the middle), this one, the screen protector cracked from the top middle to the right. Really weird...

nodiaque said:
I really don't see what I'm doing differently then with all my other phone. It's in my pocket, screen side on my skin so if it bump, it bump the back, always rest on his back, never droped or bumped.... The first one cracked from the middle of the screen (left to the middle), this one, the screen protector cracked from the top middle to the right. Really weird...
Click to expand...
Click to collapse
Perhaps it's getting twisted from being in the pocket. The phone is quite tall, so when it's in your pocket and you move around, it could put stress on the phone and make it crack. For instance when you sit down and your pants gets stretched out etc. I've broken the volume buttons of another phone by keeping in the pocket while im on a bike, and in time the stress on the buttons caused them to malfuntion.
That's the only explanation i can think of, when you say that you haven't dropped it and it hasn't bumped into anything etc.

Related

seems to scratch easily.....

Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.
I have not received mine yet (it should be tomorrow), but I got same experience like yours with my HTC Kaiser.
I put it in my jeans pocket with nothing else, but yeah ... got scratches and the LENS cover is dirty which you cannot clean it.
I could buy the back part where the lens cover reside, but that's 30 euro in cost.
So, now, I bought a "seal" type of pouch for my upcoming HTC Desire
http://www.fommy.co.uk/view-full-page.asp?divid=Google&cat=Cases&skuno=82280
I already received it, it is soft leather and look nice. It should cover the whole device with slide open on top.
And I will buy screen protector later from martinshields.com (bit expensive, but it never let me down on my HTC Kaiser, Touch Dual, and Nintendo DSi). Strong, clear, thin and NO BUBBLES!
leoni1980 said:
Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.
Click to expand...
Click to collapse
leoni1980 said:
Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.
Click to expand...
Click to collapse
Similar situation with me - a few tiny scratches on the screen. Have to look hard to see them, but they're there. Waiting on screen protectors.
Just in case your getting confused... The screen has a cross hatch set of lines in it... Its part of the multitouch hardware i think. you can only see it in some angles of light. Same with the gridded dots.
Though i did buy a cheap felt pouch to keep it safe untill the PDAir cases come out.
I had a spare screen protector from my Milestone i just cut it to size and used that, far better than not having one at all, even though my old phone the Milestone had gorilla glass which they say you can't scratch i still never trusted it.
put it in a pouch.
Just cos there's no keys, pens etc. in your pocket, does not mean there's no fluff, grit or something else in there that will scratch the screen when it's pressed against your leg. all it takes is a tiny particle of grit or sand to get between the lining of your pocket and the screen and it'll scratch it to buggery!
I put an old Hero screen protector on mine, its covered the main screen portion but not the bezel area, waiting on my official screen protector though!
lets hope zagg release their invisible shield soon. those things are awesome!
I am going to try buy these official screen protectors
http://www.clove.co.uk/viewProduct.aspx?product=20776861-6444-496C-B236-423388B27C27
I thought it had the same glass screen as the HD2?
They have uploaded video of someone using keys and knives on an HD2 screen to try and scratch it and have failed...
@leoni1980
You had hd2 if I remember correctly?
I consider buying desire, could you compare overall build quality of this two devices? Also, is call quality in desire better than hd 2?
One more question:
In a phone call, does proximity sensor works like one on hd2 or iphone? Or do you must turn the screen on/off manualy?
Thanks.
hrcro said:
@leoni1980
You had hd2 if I remember correctly?
I consider buying desire, could you compare overall build quality of this two devices? Also, is call quality in desire better than hd 2?
One more question:
In a phone call, does proximity sensor works like one on hd2 or iphone? Or do you must turn the screen on/off manualy?
Thanks.
Click to expand...
Click to collapse
The screen turns off when you lift the phone to your face in a call, and turns back on when you bring it down.
The build quality is as good I think, although this opinion is somewhat tainted by the fact that under the same circumstances my HD2 never developed a single scratch or scuff. I have a few tiny nicks on my camera lens already which is incredibly annoying since it is literally just 11 days of usage....one would expect a phone kept purely in a trouser pocket on its own to endure longer than a week and a half before developing marks.....
I'm really quite put off by this. When I get my replacement it'll be going straight in a gel case, though lord knows what I will use to protect the lens (which is clearly very susceptible to damage).
This is why I always say: use a pouch and use a screen protector! And e.g. when placing the phone on a hard surface, use the pouch as protection (read: put the phone on top of the pouch or keep the phone inside the pouch).
Mobiles are becoming disposable objects more and more. People use them for two years and then get rid of them (in the garbage bin). So not all people care about scratches etc. They will probably think the pouch and screen protector is nonsense.
Btw, getting a scratch doesn't nescecarily say something about the quality of the phone. In my experience getting a scratch on the phone is usually just bad luck. E.g. I had my Omnia for half a year, no scratches whatsoever. And my Hero was scratched the first week (even when I am so carefull with my stuff). Build quality of the Hero is much better than the Omnia imho (Omnia is all plastic, and chrome paint etc usually damages quickly). It only takes one silly moment to get a scratch unfortunately.
I always sell my phones after some time, every scratch is less value!
Guys Guys...It's a phone, scratch the baby up a bit let her live a little, all you are doing is keeping it tidy for the next owner, my phones are f**ked by the time the next all singing handset comes out so it gives me an excuse to buy the next one.
You might get 50 quid less by sending it off to envirofone or whatever but who cares it's only a phone and does not need leather fluffy cases
ronnyuk, you took the words out of my mouth. Spending time opening cases or sliding in and out of a pouch isnt worth it. Get past the first few scratches and then you can enjoy you phone without the worry. No scratches on mine yet though. Somehow I don't think the desire is going to stand up to what my touch pro went through. That was one seriously tough phone. I have dents in my wall from that baby.
RaptorRVL,
Did you specifically buy a pouch for your HTC Desire?
Or is it a used one from your other device?
If possible, let me know which one and where did you buy the pouch.
As I noted above, I got simple and nice soft-leather pouch from Fommy.co.uk, but if your pouch is nicer I will change
RaptorRVL said:
This is why I always say: use a pouch and use a screen protector! And e.g. when placing the phone on a hard surface, use the pouch as protection (read: put the phone on top of the pouch or keep the phone inside the pouch).
Mobiles are becoming disposable objects more and more. People use them for two years and then get rid of them (in the garbage bin). So not all people care about scratches etc. They will probably think the pouch and screen protector is nonsense.
Btw, getting a scratch doesn't nescecarily say something about the quality of the phone. In my experience getting a scratch on the phone is usually just bad luck. E.g. I had my Omnia for half a year, no scratches whatsoever. And my Hero was scratched the first week (even when I am so carefull with my stuff). Build quality of the Hero is much better than the Omnia imho (Omnia is all plastic, and chrome paint etc usually damages quickly). It only takes one silly moment to get a scratch unfortunately.
I always sell my phones after some time, every scratch is less value!
Click to expand...
Click to collapse
The Desire screen is certainly alot harder than the Touch HD due, I assume, to the different technologies. Thus I am hoping to get away without a protective screen - which I could never seem to get on the HD perfectly.
I was just wondering though whether, if the worst came to the worst, and my Desire does get scratched can you use a Displex ( http://www.displex.com ) type scratch remover? Worked very well on my early non-touch screen phones but clearly would not on the soft finish of the HD.
Anyone know whether OK on the capacactive Desire screen - still have half a tube left?
gogol said:
RaptorRVL,
Did you specifically buy a pouch for your HTC Desire?
Or is it a used one from your other device?
If possible, let me know which one and where did you buy the pouch.
As I noted above, I got simple and nice soft-leather pouch from Fommy.co.uk, but if your pouch is nicer I will change
Click to expand...
Click to collapse
I got this one :
http://cgi.ebay.nl/ws/eBayISAPI.dll?ViewItem&item=160415564575&ssPageName=STRK:MEWNX:IT
It's super cheap, 4 euros. It's for the nexus but fits the Desire very nicely (same size). Perhaps it could have been a few mm longer, that would have been perfect (little bit more protection at the top). But I guess it will all stretch a bit since its neoprene.
Can take a picture tomorrow with the Desire in if you want.
RaptorRVL said:
I got this one :
http://cgi.ebay.nl/ws/eBayISAPI.dll?ViewItem&item=160415564575&ssPageName=STRK:MEWNX:IT
It's super cheap, 4 euros. It's for the nexus but fits the Desire very nicely (same size). Perhaps it could have been a few mm longer, that would have been perfect (little bit more protection at the top). But I guess it will all stretch a bit since its neoprene.
Can take a picture tomorrow with the Desire in if you want.
Click to expand...
Click to collapse
I'd like to see a pic of it if possible, as I've ordered it too but shipping takes quite a while.
Thanks

One X screen very prone to scratches

Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Dude there something with the screen.Its sh1t. i dropped the phone yesterday from my bed and on the right top of the screen there is a brake on the screen and some scratches too.I had Galaxy S and i dropped it several times and from higher position than bed and non a single scratch i dont mention the ****ing brake.i am already thinking replacing the digitizer .its a fuking new phone its not that i have problem with the broke as long my lcd is working but u know what i mean
was the swearing necessary?
replacing the glass is hard- the screen and lcd are apparently attached and spare parts are expensive, let alone the effort required to disassemble the phone (as the m/board etc are attached directly to the screen)
the screen is also laminated - maybe this coating is getting scratched? i don't know exactly what laminated glass is, just what it achieves.
Its necessary when they say Gorilla Glass should be Gorilla Glass.Its the same screen as galaxy s.Anyway i am afraid removing the digitizer would damage the LCD too by accident and the problem will be larger. so i am not quite ready to do that.i can live with a scratch
Sorry to hear your dramas with the phone.
I have mine now over a month.
I use a flip leather case now, but had none for the first two weeks and I use my phone a lot but with no screen protector and I don't have any scratches on it.
You must have hit something with sharp edges hard.
I had a SG2, never had a screen protector and was exposed as I didn't use a flip case. It never got any major scrathes, but hundreds of tiny ones that could be scene in the right light only.
This is a much better glass in my opinion.
Hope you are able to fix yours without too much trouble.
Cheers.
I too have many minor scratches, it does not hinder its use so I'm alright with it, I was but no longer using the HTC branded flip case that phones4u have me when I upgraded. Offers no protection and is clumsy to answer phone quickly lol.
Sent from my HTC One X using Tapatalk 2
phil112345 said:
was the swearing necessary?
Click to expand...
Click to collapse
Abso-f*cking-lutely ! I would be swearing too if that happened to me.
aszu said:
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Click to expand...
Click to collapse
I have noticed these micro-scratches too (funny I googled HTC One X micro scratches and this page came up). I haven't dropped my phone and I haven't put it in my pocket with anything else. At first I only noticed them in the sun, but now I can see them indoors as well. You have to turn the display off and hold it at an angle to see the scratches, but they are there.
Today i returned mine after 2 weeks it had a scratch in the midle on the screen and it was visible when the screen is off...
I hope they replace it i dont whant to have a scrached phone that costs 700 euro and is suposed to have gorila glass.
And i havent droped it or put it in my pocket with other items.
aszu said:
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Click to expand...
Click to collapse
Are you sure they are scratches? I noticed something similar on my HOX the other day and thought I'd scratched it at first, but the whole screen seems to have that pattern and it's far too regular to be tiny scratches. I think it's part of the screen (digitiser?) as scratches wouldn't look so regular.
Think I have a few on mine now...not gonna get too beet up about it, it's only a phone and will probably be swapping it for something else in six months..... Which will probably get scratched too, lol.
Sent from my HTC One X using Tapatalk 2
Wow I'm really surprised when I read these posts
My story I had my one x in my pocket no case or screen protector and was in a rush for the bus and just chucked my coins in my pocket not realising it was the same pocket my one x was in and ran for the bus only when I went to get my coins that I realised my phone had been bouncing around with the coins in my pocket like a washing machine while I was running
Subsequently I almost scrapped myself thinking I've commited the ultimate sin I expected to see a crapload of scratches
To my disbelief besides a couple of light scratches on the polycarbonate back that just rubbed off the screen was fine I remember think what?! That can't be right and for the whole bus ride I was furiously examining the screen, holding it on an angle in the light to try and detect even the most minor of scratches and still found nothing ever since then I couldn't stop praising the screen on the one x
The camera lens was also scratch free but I'm thinking that was just sheer luck
Sent from my HTC One X using Tapatalk 2
look this http://www.youtube.com/watch?feature=player_embedded&v=e3ri6vrmPbc
Guys I am forced to believe HTC isn't using Gorilla Glass on all models.. I had the Thailand version and it scratched crazy easy. I now have the HTC ONE XL and i can take a key to it..
I have two minor (about 5mm in length) hairline scratches on mine. Inspected my screen at an angle with powerful flashlight just to barely notice them after having read this thread.
I'm not going to be bothered by those, but I am going to do an occasional inspection and if I notice a trend I'll put a screen protector on.
I have some screen protectors for the phone and even applied one, but tore it off immediately because the bare screen is much better to the touch and does not have that stupid rainbow effect the protector had.
mobilitytoday said:
Guys I am forced to believe HTC isn't using Gorilla Glass on all models.. I had the Thailand version and it scratched crazy easy. I now have the HTC ONE XL and i can take a key to it..
Click to expand...
Click to collapse
I had the thailand version too.
maybe some problem from there not using gorila glass.
Get a screen-protector ! I did as soon as I got my phone, why risk it
berek9999 said:
Are you sure they are scratches? I noticed something similar on my HOX the other day and thought I'd scratched it at first, but the whole screen seems to have that pattern and it's far too regular to be tiny scratches. I think it's part of the screen (digitiser?) as scratches wouldn't look so regular.
Click to expand...
Click to collapse
Yeah, these are definitively legitimate scrathes, very irregular, there is no pattern.
They seem to get worse and worse every day...
A $2 dollar screen protector would have prevented this. Just saying.
Sent from my HTC One X using Tapatalk 2
I am tired of reading about problems in HOX. I start to think I have another phone no one x. I have it 1.5 month. I have no problem at all.
I am not using screen protector and case. Just a poutch.
Twice I had drop it from the base of the car and hit the screen in different places. No problem.
Usually I put in my pocket without the poutch. There is no scratch on the screen and polycarbonate.
See this video. http://www.youtube.com/watch?v=e3ri6vrmPbc&feature=player_embedded

Cracked screen

Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
contact resselvm
alias_kid said:
Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
Click to expand...
Click to collapse
This phone got a lower rating on durability than the iPhone 5. That being said, had the phone for 8 days, just had finished rooting and installing the wicked ROM (very nice ROM kudos). Going in pocket for keys drop the phone, here are the details:
Phone:
Tmo Samsung Galaxy S4 (White)
Case:
Samsung Galaxy S IV D3O® Leather Flip Cover - Black
Hard shell back with soft touch feel, leather cover that flips closed to protect your screen
Made with military grade D3O® intelligent technology
D3O® molecules lock together to absorb shock
Fall Height/Floor type:
3-4 ft. / Concrete
Angle of impact:
Initial impact was on the bottom left corner.
Secondary impact was top Left corner
End position was face down.
Case was still on the phone
Phone Results:
Very fine shattering on the bottom 1/4 of the phone with one bottom to top crack from initial impact.
Secondary impact created another light cluster of cracks from left to right in the middle of screen.
Case Results:
Two of the sides broke off on impact instantly causing the phone to absorb most of the force.:crying:
Knowledge gained:
Phone is fragile as hell... Military Grade cases (as stated by the case details) are crap...Buy an Otterbox.
And yes, do be careful when putting it in your pocket... regardless of tightness or fully loaded wallet.
+1 to Otter Box. (Look on OB's website or Amazoon BTW, don't waste your time looking on Tmo.)
alias_kid said:
Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
Click to expand...
Click to collapse
+1. Have had it about a week. Never dropped it. Have a Spigen Neo Hybrid case on it. I noticed a crack starting on the top right side right above the camera and it extends all the way to the left finishing off where the volume up button is. I don't get it. I take very good care of my devices.
Sent from my SGH-M919 using xda premium
jlczl said:
+1. Have had it about a week. Never dropped it. Have a Spigen Neo Hybrid case on it. I noticed a crack starting on the top right side right above the camera and it extends all the way to the left finishing off where the volume up button is. I don't get it. I take very good care of my devices.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
same here. I have a case and screen protector on it, and i take very good care of my devices. I can't believe just fragile this phone is.
started a similar threads few days after received it May 4th and 5th. I was in the bathroom giving my son a bath and I was on my knees near a bath mat that was about 3 inches thick shag carpet not only did the phone drop barely a foot and a half it landed on the corner on a soft surface and the peace of the bezel peeled off, the silver part on topholding the screen glass not the side bezel.
I mean come on... 18 inches off ground on to 3inch thick softtt threaded shag bath mat..
. No real crack. BUT just like everyone else tmobile said I had to pay 175.00 deductible because I damaged it..
if we show them this thread of multiple users with Similar problems, do you think they might get thats its not us?
I dropped my phone face-down this afternoon about 18 inches with a $3 case (made by BoxWave) and it doesn't have a scratch on it.
I think it's a temperamental thing where it depends on the angle, velocity, etc of the phone.
Regarding the hairline crack, couldn't T-Mo see that there were no other impacts around the actual phone? This definitely sounds like a defect more than something you caused...
kevs888 said:
I dropped my phone face-down this afternoon about 18 inches with a $3 case (made by BoxWave) and it doesn't have a scratch on it.
I think it's a temperamental thing where it depends on the angle, velocity, etc of the phone.
Regarding the hairline crack, couldn't T-Mo see that there were no other impacts around the actual phone? This definitely sounds like a defect more than something you caused...
Click to expand...
Click to collapse
I did take it back to the store to show them the phone, and its obvious that the phone was never dropped. There is no damage anywhere on the phone and the crack is a clean break. I might have to send it back to Samsung or something.

Any cracked screens?

Just wondering how everyone's phones is holding up since there aren't any real good protective cases or user drop test videos yet. I haven't dropped my oppo yet but I'm curious to find out who has and how the phone stood up to the fall.
I have for sure had some issues and I am not happy with them. somehow my screen has scratches on it, in 2 or 3 places. In the very top right corner it is starting to look like air bubbles under a screen protector, where the screen glass actually looks like it is coming off. It has fallen once, and bounced, the bottom corner of the bezel is damaged due to the fall. The scratches appeared on my screen weeks before the fall.
jawain said:
Just wondering how everyone's phones is holding up since there aren't any real good protective cases or user drop test videos yet. I haven't dropped my oppo yet but I'm curious to find out who has and how the phone stood up to the fall.
Click to expand...
Click to collapse
I took off the screen protector as it wasn't fitted properly in one of the corners, I have ordered more as the screen is a dust magnet. I have ordered the iFace Mall cases for my phone, it's so annoying having to order accessories from China because no-one in the UK seems to sell them.
I dropped my oppo twice by now.
The first time from about 30cm on tiled flor, and the second time yesterday from about one meter on tiled floor.
At the first fall it falls on the upper left edge, there you can see that the metalframe had prevented more damage.
At the second fall it fall on the display side. Now the "plastic frame" arround the screen prevented damage to the screen.
Ha I managed to drop mine today as well about 3 1/2 feet on to hard concrete and it bounced on 3 corners and the back cover popped off. I just knew once I picked it up that it was done for but the screen was untouched and the metal bumper took allot of the impact. If this would of been my old iphone it would of certainly cracked. Very happy with the durability of this phone.
Sent from my X9076 using xda premium
I just bought oppo find 7 last week because of the good spec they offer but I was dissapointed with it after only 1 week. My oppo have been heating up frequently and sometimes a bit lagging. My phone was very hot on the first day itself while I was just setting up my new phone such as installing app and sync my account. I can feel it even with the casing. And it also a bit laggy when wake up from sleep. When I double tap, the screen will wake up but I need to wait few second before it respond. Sometimes I need to double tap to off and on again a few time only it works. Its sometimes get annoying when you want to access your phone quickly. But this, I still can bare with but what finally drew the last straw is the fragility of the phone. I always put my phone in the small pouch inside my handbag. And yesterday when I come back home, I found out the screen on my phone is crack. I was so shock and try to recall what I did and I remember when I ask my friend to pass me my bag, she did put down my bag on the table a bit harder. And that's the only thing I think can think of that cause the most impact. I was so sad and disappointed with oppo because the screen crack just because of this small impact even though its protected with a casing and a curve hd tempered glass. Its so different from what was advertised with the toughness of their guerilla glass if it can't even withstand this small impact which other phone brand have no problem with it. This experience is making me doubting the quality of oppo phone and its only been a week since I bought it. Now my friend and family also starting to doubt oppo phone since what happen to my phone.
Well a week ago my oppo fall on the road, cracking on the left side, top of it
I use a protective case of transparent plastic, but on the corners, near the screen, doesn`t protect well....:crying:
Finally, some days ago i discover that the cracks, are from my Nilkellin screen protector, and not the Gorilla itself!:laugh::laugh:
I order another Nilkellin H9 and im very happy to make the investiment on this, because it seems it really protected my screen!:angel::angel:
cracked and dead
Lets start this out with a disclaimer... I HAVE NEVER HAD A CRACKED SCREEN BEFORE... but I managed to be in a hurry one day at the store getting my son out of his car seat and dropped my phone from waste height onto the concrete... poof, the screen is killed and all touch responsiveness gone.. So, I order a screen off aliexpress, it gets here and I install it.... Two days later I'm on a bike ride up my favorite trail (phone in a padded pocket of a backpack) and I ate hit a rock coming down forcing my balls into my handlebars but overall still staying on the bike. Get to the bottom of the mountain, take phone out to turn off the gps, and there is my nice and new screen cracked again... again with no touch response.
Fast forward like 4 months and I finally calmed down enough to order another screen and try again. Let's see how long this one lasts, lol.... This time I did order a tempered glass screen protector from the get-go, so hopefully that helps.
Hi giznad. You replaced the screen or led the task to a technician? I can't find a video for the Find 7a. It was dificult to do?
Thanks.

*Updated* Hav'nt had a Screen Protector or Case on my Note 7 since the recall ...

Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
----------------------------------------------------------------------------------------------------------------------------------
ORIGINAL POST:
So ...
Since the day or so after the initial recall I decided for once in my life I'll throw caution to the wind and take the plunge of no case or screen protector on my phone, It made me a little sick to my stomach to peel off the screen protector and case and take off for a busy day of work and school with nothing protecting my phone from damage. I figured I'd see a plethora of scratches by the end of the day, and I was able to try this test out because of the recall and Samsung promising to take the phone back regardless of the condition. To my surprise, nothing, not a single scratch, day 2, same and so on.
Fast forward a few weeks, recall phone is traded - STILL IN PERFECT CONDITION, not a screen protector or case has touched it in weeks. Granted I still coddled it, but no different than I would any phone I've had, and I treated the phone like it had a Screen Protector and case on it. Threw it in my pocket, laid it on my desk at work, sat it in my center console in my truck etc. Not a single scratch or dent.
Trade the phone in on Sept 21st and got my new "Safe" Note7, decided that I finally felt comfortable with going "Naked" on my phone after the recall device and have since, so about another week with my "Safe" device and still not a single mark or scratch to be found. I'm actually in the process of getting a replacement for my replacement through Samsung, nothing major, just a lack of quality control on Samsung's part that I have an issue with with this replacement device and Samsung is giving me no hassle about it. I assume my phone suffered from the rush of trying to fix the recall ... but who knows.
Anyways, I will continue going "naked" on this phone, I have no reason not to. And a screen protector just destroys the feeling of this beautiful phones feel and functionality, and really so does a case. i own the LED Wallet case which I love and plan to use here and there, and I probably own around 20 other various cases that I'm sure I will use for fun here and there, But for the most part I've felt the "Naked" feeling and there's no going back lol.
Point of this thread is, I'm not sure how people that are complaining about this phone being "easily scratched" are treating their phones, or if they maybe got defective glass or something. I haven't had a single problem, and when i say I'm anal about my phones it's an understatement, and I feel 100% confident in using this phone protection-free on a daily basis. Obviously you still have to take care of this phone and be extremely careful .... it's made of glass after all. And I cant endorse its drop capabilities lol, That i have no idea of, and hope i never do. But for anyone wondering how this phone holds up with no protection and a pretty active daily use ... so far with my Note7 ... perfectly fine, still looks like the day I opened it.
What issues did you have with your replacement that has caused them to replace the replacement?
This is an interesting test to run - i still have my original one, and the replacement, because Samsung decided the closest drop-off location for me is about 3.5-4 hours away without traffic... I'll be waiting until they call and give me another method to return it. Think I might carry it around and see how it holds up... would be an interesting test, as I'm pretty hard on my devices.
really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care
I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk
asaqwert said:
What issues did you have with your replacement that has caused them to replace the replacement?
Click to expand...
Click to collapse
The metal bezel on the left hand side of the phone is sharp, like almost razor-blade sharp. You cant see if from looking at it, but you can scrap your hand off it and it feels sharp and uncomfortable to hold. and the corners of the phone where the back glass meet the metal is also sharp on all 4 corners, the right side of the phone is smooth as silk though. very weird, but almost seems like it was clued together fast and off centered and shipped out to meet demand. $900 for a phone i HAS to be as perfect as possible, but this one wasn't forgivable.
winol said:
really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care
Click to expand...
Click to collapse
Yep, just be careful, life happens and that's not up to you, but if you're careful and conscious of your phone on you you should be alright, my wife is horrible about that, I drive a beefed up semi-lifted truck and EVERY time she goes anywhere with me, she places her phone on her lap and then hops out of my truck forgetting the phone was sitting on her lap. Drives me nuts. Her Note 4 has seen some shxt in its day, but still looks good and functions perfect, she wants to upgrade to a Note 7 which i hope she does, but shes gonna have to start paying more attention, because one of those falls out of my truck is going to destroy a Note 7 lol. Clumsiness for the most part can be prevented, just being aware, my phone is the most expensive thing I carry on me, so I always make sure its protected, and to be honest I've seen people smash phones wrapped in tempered glass screen protectors and otter-boxes, stuff happens, but I do my best to avoid it.
Itchiee said:
I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk
Click to expand...
Click to collapse
Oh this phone naked is like holding a wet bar of soap, its horribly slippery, But I guess that's the price you pay for a beautiful glass device lol I enjoy the way the glass looks and feels, but I do fear the slipperiness of it, so for me again anytime I pull mine out of my pocket I always ensure my grip is on point, anytime I feel the need to "whip" my phone out really fast I take a breath and realize that i don't actually need to lol, and when I hold the phone, i comfortably hold it with my pinkie finger under it so the phone rests on my finger. Bottom line ... take care of your stuff and be mindful and you should be alright, people treat phones like crap then complain that it cant take a beating ... drives me nuts ... its glass. Treat it like a $900 piece of glass lol.
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
Click to expand...
Click to collapse
At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.
imucarmen said:
At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.
Click to expand...
Click to collapse
Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol
Dmac1984 said:
Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol
Click to expand...
Click to collapse
I got the Skinomi clear skin and its been great so far. After you attach it give it a day to settle onto the phone because at first it doesn't look good but after a few hours I noticed it looked a lot better and the next day it looked perfect. The only problem I had was getting the sides to stick. I even used a blow dryer and I just couldn't get them to stay down but I ended up using the top burners on my stove to heat the edges up and then they stuck and they haven't come up since. The s-pen still slides smooth as well with the white inserts. It does have a bit of a texture which I could see would annoy some people but it doesn't really bother me.
What material are your pockets made out of, sandpaper? My original Note 7 (recall replacement arrives today) has never seen a case or screen protector and is completely unscathed. I have not even been as gentle as you described. So weird.
Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see.
Click to expand...
Click to collapse
I certainly believe your report of your observations and recollections, but your experience differs sharply from my own. I've been using unprotected Note 7s heavily (pre- and post-recall) for about a month, and I've acquired no scratches whatsoever.
When I check for scratches, I always use direct sunlight or a comparably bright source, and I rotate the phone through a range of angles in order to see any subtle defects. It sounds like that's not something you've been doing routinely, but rather something that just recently happened by chance. If that's the case, you may not really know when your scratches arose (or even whether your previous devices might have had similar scratches), which may complicate the diagnosis of how they occurred.
I trust we agree that the careful treatment you described could not have scratched even ordinary glass, let alone Gorilla Glass 5. So there are several possibilities. Perhaps the phone scraped against something sharp (even while it was in your pocket) without your noticing. Perhaps the process of applying or removing the case or screen protector scratched it somehow. Perhaps it came with subtle, hard-to-notice scratches already on it. Or could it even be that the phone isn't scratched, but rather has some sort of residue that rubbed off on it? (Have you tried washing it off with a wet paper towel and substantial pressure?)
Again, I trust your observations, but I'm curious as to how your scratches arose, and how your experience diverged from my own. I appreciate your taking the time to update everyone on your situation. And regardless of how the scratches happened, I'm glad you're getting a replacement.
Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
When i say im careful, I'm careful... I got the cold sweats when i saw the scratches lol I've coddled thus phone with mittens since i got it, like i said I lay it on tbings and then move that whenever I set my phobe on my desk for no otger reason but to avoid sliding my phone on any surfaces ... pocket always empty and clean, I don't play in the dirt or go to the beach, pockets feel like normal clean pockets lol. I mean people can make excuses for tge glass, he'll i did too when i saw the initial scratch posts, even started a thread praising the scratch resistance ... I seriously don't know how much more careful you can be with a phone as i have been with this one and it still scuffed. I'll grab some pictures with the wife's phone and post them.
It almost seems like theres a raised lips right before the glass dipps down.
Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.
Dmac1984 said:
Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.
Click to expand...
Click to collapse
You just wanted to use the fancy s-pen features and that drawing was your excuse. ;P
And I don't blame you :laugh:
Dmac1984 said:
Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
Click to expand...
Click to collapse
Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
When i say im careful, I'm careful...
Click to expand...
Click to collapse
I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
It almost seems like theres a raised lips right before the glass dipps down.
Click to expand...
Click to collapse
Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.
Gary02468 said:
Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.
Click to expand...
Click to collapse
No case or screen protectors since I got this phone last Sunday (Oct 25th) I didn't recall any scratches on my recalled unit so I didn't bother with protecting the replacement. But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone, how they happened? I don't know ... but they did .... The glass just seems soft and easily scratch-able. It shouldn't be, but unfortunately it is. And agreed, I've seen scratches come up from case use on my phones before so that is always a concern, but I didn't use a case on this phone, and I never sat the phone down on a hard surface, and never in a pocket with anything else, and the weird isolated scratched areas don't show signs of "pocket damage" ... they came from somewhere I get that, but wherever they came from, they happened with no effort or force.
Inspected my new phone that came in yesterday. Not a single scratch to be found in any light ... Screen protector should be in today so it'll get wrapped before I even use it and we'll try again ... I recommend to anyone who has a Note 7, wrap it up and keep it clean, this issue just may not be avoidable with everyday use.
Is GG5 on the back as well as the front? My rear is scratched only after 2 weeks replacement and general it wears a case. NOT impressed.
Dmac1984 said:
But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone
Click to expand...
Click to collapse
Well, the phone wasn't scratched by the skin of your hand, the cloth of your pocket, or the piece of paper you rested it on, so there must have been some other contact that you're unaware of. (I'll occasionally notice a small cut or bruise on my arm without recalling what contact was responsible. It happens.)
Regardless, thanks again for the update you posted, and good luck with your new Note 7. If my Note 7 ever suffers the slightest scratch, I will follow your example and post an update here too. So far, a month of heavy, unprotected use has not resulted in any visible imperfection.
I don't get why people are nitpicking this. I get this tone of "maybe you were careful but not careful enough". It sounds like we are discussing handling an egg.
The physics of it are simple and irrefutable, this thing will scratch, there is no way around it. And just because one hasn't scratched yet, or appears that way, doesn't mean it won't.
At this point, regardless of what anyone says or who wants to debate, it's safe to say yhe phone WILL scratch with normal, even careful use. I was one who thought "well the people with scratches must be abusing their phones" but as i type this on a scuffed, yet coddled Note7 I stand corrected. It doesn't affect my love for the phone but it should be noted that it WILL scratch easily regardless of how you treat it, i wish it didn't ... but it does. And I don't think it's batched based, pretty sure maybe even if you dont see any scratches there are probably some on your phone as I found by badically doing a microscopic forensic look at my phone the other day, the shinyness of thr glass seems to hide a lot of imperfections.

Categories

Resources