Hello
I have received my touch pro 2 and its amazing!!
Just having a problem with email, I have set up my google account with the correct details as well as my ntlworld account(both were working on my old phone).
On the new phonewhen sending/receiveing I get an error of error synchronizing and a data message of cannot connect with current connection settings.
I have tested Internet on the phone which is working fine.
Are T Mobile likely blocking imap access?
Thank you
I have just put my new sim in my old phone and the email is pulled down fine so must be a setting on the new phone, any ideas?
Thank you
its something to do with their web proxy and only happens when you are connected to certain "bits" of tmobile.
To fix it, go to settings->all settings ->connections->connections->setup my proxy server-> and UNCHECK this network uses a proxy server to connect to the internet.
[email protected] said:
its something to do with their web proxy and only happens when you are connected to certain "bits" of tmobile.
To fix it, go to settings->all settings ->connections->connections->setup my proxy server-> and UNCHECK this network uses a proxy server to connect to the internet.
Click to expand...
Click to collapse
Thank you
Related
Going away next week so I want to bea ble to check my POP3 NTL email via GPRS.
At the moment I have my XDA iiS set up so I can check the email via my WiFi connection at home. This works ok, and I can send or receive with no problems.
However, when I try to create a new Messaging account, I'm really struggling.
FYI, my mobile company is Virgin and my email ISP is NTL.
I've already created the standard GPRS connection through Virgin, which works for for internet browsing etc.
So far i've:
1 - created a new messaging account called "NTL via GPRS" (to differentiate from the wifi account)
2 - Input my NTL email address
3 - User Information - my usual NTL user name & password
4 - Account type is set to POP3
5 - Incoming Mail Server is set to POP.NTLWORLD.COM
6 - Outgoing Mail Server is set to SMTP.T-EMAIL.CO.UK (i believe this is because Virgin actually runs on the T-Mobile network?)
When I click on the send/receive button, the GPRS conection is made, but then all that happens is the progress indicator just says, "connecting..." for ages, then I get 2 error messages - "timed out waiting for server - please retry" - and "Messages cannot be dwnloaded to your mobile device. Make sure you are connected and that your email account settings are correct."
Does anyone have any idea what I'm doing wrong? Any help would be massively appreciated - thanks.
3 - User Information - my usual NTL user name.... did you set name only? try set [email protected]
Was anyone able to help here. I have exactly the same robelm with Tmobile in the UK. I would like to be able to send mail via GPRS but can't. I can receive it and I can do both on wifi.
The problem is some weard logic from the ISP's. You probably have an email account with the ISP that gets you your internet connections as well at home.
When using WiFi @ home you still send your email via your own ISP.
When you send email via GPRS, the email will be send via your GSM/GPRS provider of your sim-card which will be another telco/isp.
For some reason telco's/ISP won't allow you to send mail, using the smtp (outgoing mail) server of your own ISP. This is why it won't work via GPRS.
It very much depends on your telco company to get this working. I know the trick for vodafone in the Netherlands, but that won't help you I think. Most of the time some smart "googling" will help.
I my case the trick was to get an free account via the website of MyVodafone.nl
and on the PDA I defined an email account with an outgoing mail server that requires autentication and as autentication I used the u/p I created on the vodafone website. And the address of the outgoing mailserver in my case is authsmtp.vodafone.nl
hi all
i have a xda orbit, aka htc artemis. my service provider, after much delay, helped me to set up the internet settings for my device. now the problem is, they have made me change the port numbers from 80 to 9401 and have set up a connection in "work" settings, whenever i try to download emails from my yahoo account, which supports pop3, it says error in synch and to check my net connection. the same works fine if i connect my device to the pc with internet connection. similar thing happens with most of other apps which use internet
can someone help me on how to change the proxy settings on other apps or how to make other apps use the same connections settings please.
thanks
Hello
I didn't find any info this kind of problem what i have after updating mobile 6.
So i have email account on internet and i can receive mails to my tytn but cannot send any mail. i also try to start internet share and send mail with my computer but i get error what says "cannot connect smtp server" what the hell is wrong.
If i connect normaly my tytn to active sync i can send mails and receive mails with same setting thru my DSL. But with 3G or GPRS i cannot send mail. everything else is working and has been working before update to wm6.
B.R
Seppo Somppi
What SMTP server are you using?
You should be using the one from your internet provider, which - when
using your mobile phone as internet acces device - is your mobile
operator.
Jörg
I use my DSL internet provider mail service, It has been working exatly with same settings before, and now i'm able to receive all mails from imap.netikka.net mail server but cannot send email outgoing SMTP server "mail.netikka.fi"
I can send and receive emails with my computer thru DSL normaly so that mail server should be ok. Something has to be wrong in wm6 settings some security problem maby.
The mail server is ok, but quite often one cannot access an smtp server
from outside the providers' network (sometimes access is possible from
outside with a logon and a password). This is a common security measure to
avoid their mailservers being used for spam.
So if you connect via a provider A, you can fetch mail from anywhere, but
you should send mails via the smtp server provider A has (regardless of
where your mail comes from). If you then connect via a provider B, you can
again fetch your mails from anywhere, but you cannot use the smtp server
of provider A; you need the one provider B has.
Try first using the smtp server from your mobile provider, if that doesn't
work it is indeed something in wm6.
Jörg
Thanks for info, I set now my phone operator outgoing smtp server address and now mails are going out also.
So case closed.
sompse said:
Thanks for info, I set now my phone operator outgoing smtp server address and now mails are going out also.
So case closed.
Click to expand...
Click to collapse
Actually, the smtp stuff gives rise a problem I also want to warn you for... If you connect to multiple networks with your TyTN (e.g. wifi and 3G), you basically would want to be able to change the smtp server to suit your needs (e.g. on wifi you need the smtp server of your dsl provider, on 3G the one of your mobile provider). There is no mechanism foreseen in Messaging to achieve this.
As a workaround, I duplicate my mail accounts, but with different outgoing settings (most just go back 3 days or so): i have for instance "mymailbox (provider one)" and "mymailbox (provider 2)". Depending on the network via which I connect, I need to select the appropriate mailbox before choosing "new" or "reply". This way, the correct smtp server is used when I send a mail. It is not an elegant solution, but I haven't found another way. If you have an smtp server that requires you to log on to send mails, chances are you can access that one from anywhere.
Jörg
Yes i have now that problem that in 3g network mail goes out but not my DSL wifi but i can live with that. But still it is quite weird that with WM5 my DSL provider smtp server works even 3g and wifi but not with WM6.
If you can log on to the smtp server, it could be possible to use it regardless of your connection.
Perhaps you can test it when you use your laptop to send emails, but connect via your mobile operator to internet. If that works, it ought to work with wm6;
but I doubt it to be possible without logon.
Jörg
V J said:
Actually, the smtp stuff gives rise a problem I also want to warn you for... If you connect to multiple networks with your TyTN (e.g. wifi and 3G), you basically would want to be able to change the smtp server to suit your needs (e.g. on wifi you need the smtp server of your dsl provider, on 3G the one of your mobile provider). There is no mechanism foreseen in Messaging to achieve this.
Jörg
Click to expand...
Click to collapse
Agreed this is a flaw in WM6, shoul be possible to quickly toggle between different settings for SMTP.
I have the same problem, two years ago this was not an issue I could then use the smtp settings from our domain on phone and in office (dsl), this no longer works even with the DSL connection in the office we have to use smtp of the internet provider.
I just receieved my TP2 yesterday from mobilephonesdirect (with a T-Mobile contract).
I've run into a problem with trying to browse to secure sites or access my hosted exchange and pop email accounts (both over secure connections).
Activesync returns the error "ActiveSync cannot reach the server. Check that the server address and proxy server settings are correct.". Trying to browse to a https://... address in opera mobile causes it to crash, and in IE I get a dialog saying it cannot find the url and "Make sure the path or Internet address is correct."
I did discover this thread over at expansys about the same problem with the Touch Pro (http://www.expansys-usa.com/ft.aspx?k=113037) but following the steps doesn't work for me, unticking the "This network uses a proxy server to connect to the Internet" option just reticks it the next time I view the settings.
I can't find any settings different between my new TP2 and Vario3 so I'm stuck. Has anyone else had issues?
It's fixed now
I did a soft reset and then the unticking the proxy server setting actually worked. Not quite sure why the TP2 requires this to be unticked yet my Vario 5 is working with it ticked.
Doesn't work
I can untick the proxy but this doesn't solve my activesync/exchange problem. I can access POP3 email etc fine and access my exchange account over wifi or via USB, so I assume it's a T-mobile issue. Anybody any help? I have tried searching and the only other h suggestion was to change proxy server to end in .135 instead of .132, but this doesn't work either.
Now does work
Had to delete the T-mobile settgins that wereautomatically configured, restart,then do the automatic configuration again, then uncheck proxy box before making any connections, then restart and voila!
I have had my TP2 for a few days now and i love it, except for the fact that I cannot send or receive email from my gmail account
I can access the internet fine, and use the youtube app fine, but whenever i try to send an email or hit send/receive i get this error message
"CANNOT CONNECT WITH CURRENT CONNECTIONS SETTINGS. TO CHANGE YOUR SETTINGS, TAP SETTINGS"
When i set up the email the only things i was required to supply were my email address and password....so i am assuming the problem lies with the way my handset is trying to access the gmail account, ie. trying to use wifi or something? (i dont have wifi, so i will only be using the "unlimited" interent provided with my t-mobile UK tariff)
has anyone else had this problem or do they know how to get around it as i have finally got myself a decent handset where i can (allegedly!) check my email on the move, but yet i somehow cant get it working?!!
Ihave tried both hard and soft resets to get this sorted but it just wont work and i feel like pulling my hair out!
n
I know it's not much consolation but it just worked for me...
I have a SIM free TP2 and UK T-Mobile Web'n'Walk.
Incoming mail server is imap.gmail.com
Account type is IMAP4
Username is my full gmail username
Outgoing mail server is smtp.gmail.com
outgoing server requires authentication is ticked
All this was set via automatic configuration.
Hope this helps,
Richard
This is what i have done to recieve and send Gmail trueout the standard email client on my Pro II.
First of all you have to enable imap at your gmail account which you can find under settings.
Then on your phone do the following settings.
- make an new account in your email client
- fill in your gmail adress
- fill in your name
- fill at incomming mail "imap.gmail" and account type "imap"
- fill in your account name (gmail adress) and password
- fill at outgoing mail server smtp.gmail.com
and those two checkboxes must be checked
- auto recieve and send is up to you
hope this will help you
ther's a known bug in windows mobile poutlook...
sometimes the autoconf for gmail doesn't work...(i had the same issue on my omnia)
you only need to enter the account details by hand..
to do that, in the first screen where your address is asked, enter [email protected]
leave it without the final m.
after that fill in manually all the account details, then when finished edit the account and put that m in the domain...
that should work...at least in my omnia was the only way to get gmail working...
I used this guide en it works perfectly
http://mail.google.com/support/bin/answer.py?answer=78886
hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!
quasar99 said:
hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!
Click to expand...
Click to collapse
Disable proxyserver, don't have the place where you can find this. I have a dutch rom
I have a gmail imap connection on my HTC Touch that was working great but has failed to connect for the past two hours or so.
I found that to change from Download 30 Days to 7 days and it worked fine.
Oddly I returned my TP2, and switched back to my VarioV, same problem (had worked fine until then). New TP2 is now here, so will start with 7 days and try expanding to 30 days later.
chillaxx said:
Disable proxyserver, don't have the place where you can find this. I have a dutch rom
Click to expand...
Click to collapse
does anyone know how to do this? i cannot find this option anywhere?
is there any way i can see how my tp2 is trying to receive data from my gmail account, ie. if it is trying to use internet or wifi?!?
also, does anyone have any details for the settings that their tp2 (on t-mobile UK) is using when trying to retrieve email (not by wifi)??!
i'm also assuming that t-mobile wont be able to help me as i got my phone/contract via a third party and t-mobile themselves dont seem to stock the phone themselves....
I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone
nlhall said:
I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone
Click to expand...
Click to collapse
if the connection has a proxy in the setup, than you can use that connection only if selected like above...
if you leave "The internet" the proxy settings are ignored...you have to select the exact connection..but this will prevent the gmail to connect with wifi