I just receieved my TP2 yesterday from mobilephonesdirect (with a T-Mobile contract).
I've run into a problem with trying to browse to secure sites or access my hosted exchange and pop email accounts (both over secure connections).
Activesync returns the error "ActiveSync cannot reach the server. Check that the server address and proxy server settings are correct.". Trying to browse to a https://... address in opera mobile causes it to crash, and in IE I get a dialog saying it cannot find the url and "Make sure the path or Internet address is correct."
I did discover this thread over at expansys about the same problem with the Touch Pro (http://www.expansys-usa.com/ft.aspx?k=113037) but following the steps doesn't work for me, unticking the "This network uses a proxy server to connect to the Internet" option just reticks it the next time I view the settings.
I can't find any settings different between my new TP2 and Vario3 so I'm stuck. Has anyone else had issues?
It's fixed now
I did a soft reset and then the unticking the proxy server setting actually worked. Not quite sure why the TP2 requires this to be unticked yet my Vario 5 is working with it ticked.
Doesn't work
I can untick the proxy but this doesn't solve my activesync/exchange problem. I can access POP3 email etc fine and access my exchange account over wifi or via USB, so I assume it's a T-mobile issue. Anybody any help? I have tried searching and the only other h suggestion was to change proxy server to end in .135 instead of .132, but this doesn't work either.
Now does work
Had to delete the T-mobile settgins that wereautomatically configured, restart,then do the automatic configuration again, then uncheck proxy box before making any connections, then restart and voila!
Related
hi all
i have a xda orbit, aka htc artemis. my service provider, after much delay, helped me to set up the internet settings for my device. now the problem is, they have made me change the port numbers from 80 to 9401 and have set up a connection in "work" settings, whenever i try to download emails from my yahoo account, which supports pop3, it says error in synch and to check my net connection. the same works fine if i connect my device to the pc with internet connection. similar thing happens with most of other apps which use internet
can someone help me on how to change the proxy settings on other apps or how to make other apps use the same connections settings please.
thanks
I am currently using WM6 and am trying to get EMail through our Exchange server setup; however, my Dash s620 will not properly save the server's address.
The address for our OWA is (ex) mail.email.com:8888/exchange
and this address works fine in Internet Explorer etc, but when I enter this into the phone it removes the /exchange and only saves up to :8888, which then gives me "Error synchronizing" when trying to connect. Our Exchange server does have Exchange ActiveSync enabled along with Direct Push enabled.
Any ideas?
Thanks in advance
I think that you have to check your ActiveSync settings on Exchange. I know that Microsoft have a lot of KB's about that.
It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?
jt76542 said:
It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?
Click to expand...
Click to collapse
Yeah I've tried every which way I could think of for the login credentials.
I'll sift through some more MS articles tomorrow afternoon, see if I can't find anything... baffled though, really.
K this is going to be a huge PITA I can tell.
I adjusted the Virtual Directory for the default web site in Exchange System manager to point directly to /exchange, eliminating the need for anything after the :8888. It works fine in IE etc, quickly brings up a login prompt. Using the phone's IE and going to the http://mail.email.com:8888 works fine, prompts a login accordingly...
I configured a coworkers Blackberry to use our OWA and it works fine, but I'm not sure if it uses Push Email (Exchange ActiveSync).
What is it about the Dash that won't mesh? The server is not using SSL so I couldn't see it being a certificate issue (maybe it still is?). Is there anyone around who manages an Exchange Server and could perhaps shed some light on common settings that need to be adjusted for Exchange ActiveSync?
Such a nuisance
ActiveSync on the phone reports "The server could not be reached. Please verify the server name." Support code: 0x80072EE7
It reports back with this no matter how I enter the address (which again, works fine in IE). Devil phone
8888 is definetly not standard for publishing ActiveSync.
the software will connect to either MailServer:80 if the SSL checkbox is cleared or MailServer:443 if the checkbox is checked.
don't think you'll get ActiveSync connect to something else.
Why don't you change your port back to 80?
you are already exposing your server to internet without any form of protection (no SSL so your password can be sniffed over the network) and having port 8888 buys you nothing in terms of security since any port scanner will report the port as opened and eventually get the HTTP banner from the IIS Server.
So, get back to a standard config and you'll love your DASH again.
UM
Hello
I have received my touch pro 2 and its amazing!!
Just having a problem with email, I have set up my google account with the correct details as well as my ntlworld account(both were working on my old phone).
On the new phonewhen sending/receiveing I get an error of error synchronizing and a data message of cannot connect with current connection settings.
I have tested Internet on the phone which is working fine.
Are T Mobile likely blocking imap access?
Thank you
I have just put my new sim in my old phone and the email is pulled down fine so must be a setting on the new phone, any ideas?
Thank you
its something to do with their web proxy and only happens when you are connected to certain "bits" of tmobile.
To fix it, go to settings->all settings ->connections->connections->setup my proxy server-> and UNCHECK this network uses a proxy server to connect to the internet.
[email protected] said:
its something to do with their web proxy and only happens when you are connected to certain "bits" of tmobile.
To fix it, go to settings->all settings ->connections->connections->setup my proxy server-> and UNCHECK this network uses a proxy server to connect to the internet.
Click to expand...
Click to collapse
Thank you
I have had my TP2 for a few days now and i love it, except for the fact that I cannot send or receive email from my gmail account
I can access the internet fine, and use the youtube app fine, but whenever i try to send an email or hit send/receive i get this error message
"CANNOT CONNECT WITH CURRENT CONNECTIONS SETTINGS. TO CHANGE YOUR SETTINGS, TAP SETTINGS"
When i set up the email the only things i was required to supply were my email address and password....so i am assuming the problem lies with the way my handset is trying to access the gmail account, ie. trying to use wifi or something? (i dont have wifi, so i will only be using the "unlimited" interent provided with my t-mobile UK tariff)
has anyone else had this problem or do they know how to get around it as i have finally got myself a decent handset where i can (allegedly!) check my email on the move, but yet i somehow cant get it working?!!
Ihave tried both hard and soft resets to get this sorted but it just wont work and i feel like pulling my hair out!
n
I know it's not much consolation but it just worked for me...
I have a SIM free TP2 and UK T-Mobile Web'n'Walk.
Incoming mail server is imap.gmail.com
Account type is IMAP4
Username is my full gmail username
Outgoing mail server is smtp.gmail.com
outgoing server requires authentication is ticked
All this was set via automatic configuration.
Hope this helps,
Richard
This is what i have done to recieve and send Gmail trueout the standard email client on my Pro II.
First of all you have to enable imap at your gmail account which you can find under settings.
Then on your phone do the following settings.
- make an new account in your email client
- fill in your gmail adress
- fill in your name
- fill at incomming mail "imap.gmail" and account type "imap"
- fill in your account name (gmail adress) and password
- fill at outgoing mail server smtp.gmail.com
and those two checkboxes must be checked
- auto recieve and send is up to you
hope this will help you
ther's a known bug in windows mobile poutlook...
sometimes the autoconf for gmail doesn't work...(i had the same issue on my omnia)
you only need to enter the account details by hand..
to do that, in the first screen where your address is asked, enter [email protected]
leave it without the final m.
after that fill in manually all the account details, then when finished edit the account and put that m in the domain...
that should work...at least in my omnia was the only way to get gmail working...
I used this guide en it works perfectly
http://mail.google.com/support/bin/answer.py?answer=78886
hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!
quasar99 said:
hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!
Click to expand...
Click to collapse
Disable proxyserver, don't have the place where you can find this. I have a dutch rom
I have a gmail imap connection on my HTC Touch that was working great but has failed to connect for the past two hours or so.
I found that to change from Download 30 Days to 7 days and it worked fine.
Oddly I returned my TP2, and switched back to my VarioV, same problem (had worked fine until then). New TP2 is now here, so will start with 7 days and try expanding to 30 days later.
chillaxx said:
Disable proxyserver, don't have the place where you can find this. I have a dutch rom
Click to expand...
Click to collapse
does anyone know how to do this? i cannot find this option anywhere?
is there any way i can see how my tp2 is trying to receive data from my gmail account, ie. if it is trying to use internet or wifi?!?
also, does anyone have any details for the settings that their tp2 (on t-mobile UK) is using when trying to retrieve email (not by wifi)??!
i'm also assuming that t-mobile wont be able to help me as i got my phone/contract via a third party and t-mobile themselves dont seem to stock the phone themselves....
I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone
nlhall said:
I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone
Click to expand...
Click to collapse
if the connection has a proxy in the setup, than you can use that connection only if selected like above...
if you leave "The internet" the proxy settings are ignored...you have to select the exact connection..but this will prevent the gmail to connect with wifi
Hey Forum,
I have my HD mini for a few days now and I've set up two different IMAP email accounts. One is a Gmail account, the other is off a domain i own.
When I have WIFI enabled, then everything is fine.. I go to an Inbox and hit menu => send/recieve and the new mails arrive.
When I then disable the WIFI connection, then my phone doesn't do anything. It just states "Connecting" in the status bar and then pops out a message saying that it couldn't connect and I should check the settings.
Meanwhile, I can use the mobile internet off my contract without a problem in other apps. Say Opera, IE, Facebook and so on. So the Link is up, just the emails won't work.
What I tried:
- changing the ssigned connection to the mobile one in:
"Mail Inbox => menu => extras => options => choose mail accounts => edit settings, continued to mail-out server, there is an "advanced settings" link where I can set the assigned connction either to "internet" or to "contract name".
When Internet is chosen, I can fetch mails via WIFI.
Otherwise, when my provider (T-Mobile Internet) is chosen or WIFI is disabled, then nothing works.
What the hell is that? This can't be a feature, right? How can I fix this?
Thanks
€dit: Sorry, I didn't recognized that I was posting in the wrong Forum. SHould have gone to the "General" board.,..
try:
-windows button
- e-mail
- select your account
- edit account setup
-next, next, until outgoing (smtp) mail server
-you'l find advanced server setting on the bottom, click on it
-select your main internet connection (anything else than The Internet)
this should work
radu1979 said:
try:
-windows button
- e-mail
- select your account
- edit account setup
-next, next, until outgoing (smtp) mail server
-you'l find advanced server setting on the bottom, click on it
-select your main internet connection (anything else than The Internet)
this should work
Click to expand...
Click to collapse
HI Radu,
sadly, this does not work with my IMAP accounts!
I just did a RESET on my phone because of this error and it still does nothing. everything else works... I can use web, some apps like facebook, peep, skype, pigeon IM and so on!
Side note: When I
- set any account to use "Internet" (not the 3g contract)
- then disable WLAN and my contract data connection
- head over to an inbox of a mail-acc
- press send/recieve from the menu
THEN: 3G connection is being connected, in status i can read:
- connecting ...
- logging in ...
then it aborts.
sometimes the phone says "synchronisation error" and sometimes it says I should check my account setup. But like I've mentioned the setup is fine. as soon as WIFI is enabled, all the accounts do work.
I have a mobile flat rate via "mobilcom debitel" which is in the german T-Mobile net.
I'm just a tip away from dumping that crap on the ground and stomping on it untill I arrive in australia.
Thanks for your time
OK. Solution found. The contract mobilcom debitel D1 aborts all connections to IMAP/POP because they want to sell their Push-Mail package.
****ing annoying.