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I upgraded to Kavanna's 6.1 version yesterday and it was doing ok for a couple of hours. I changed my internet setting to T-mobile then awhile later my phone started locking up. Now, I can get it to turn on and get pass the Windows Mobile green screen. I have called myself checking the stickys but haven't found a solution.
I was going to go back and install the 6.0 version from Tmobile but my phone can syncronize with the pc.
Any help would be very appreciated or the phone will be tossed.
I had this same sort of thing when I upgraded to Rickys v24_with Opera Rom. The only thing I can suggest is to try and boot up without SIM and SD card in with it connected to the PC. This may allow you to synch to the PC. If not there is a thread in the WIKI on how to hard reset your phone on boot up.
you didnt by any chance over clock it using omap to say 288mhz did you ?
I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.
tmac123 said:
I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.
Click to expand...
Click to collapse
reflash it...see what happens.
http://www.htcwiki.com/page/The+Dash+FAQ?t=anon <--reset procedure is in there
blonde you say?
tmac123 said:
I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.
Click to expand...
Click to collapse
Try a hard reset - (If I remember it's like this)
1. hold the two soft keys down,
2. press the power button for two seconds (while still holding down the softkeys)
3. release the power button
4. wait a little more and release the softkeys
OK everyone I have tried & tried to execute the "hard reset" with no luck. Same as before - when it turns on it is a white screen with HTC and it's symbol THEN it goes into the green Windows Mobile screen and sits there without any functions whatsoever. I can turn it back off sometimes with the on/off button then other times you have to take the battery out to get it to turn off.
It is so frustrating but thank all of you for your help/tips.
Blonde-yes Dumb-yes! Apparently!!
you must not be performing the hard reset operation correctly then. Itf you do it right, you wont see the HTC screen first, you'll see a black screen with white text saying to press the send or the 1 key to perform a hard reset.. you may need to try it a few more times.
view this video of a dopod 720 ( same as the dash and excalibur for how to do this... the hard reset part is around the 1:30 mark )
http://www.youtube.com/watch?v=0zstJkD8OkE
I swear - that's exactly what I have been doing! I bet I have done it 100 times or close to it.
Thank you...
tmac123 said:
I swear - that's exactly what I have been doing! I bet I have done it 100 times or close to it.
Thank you...
Click to expand...
Click to collapse
c'mon lucky 101!
More like "tired fingers"!! HeHe!
I'm not ready to give up - I'm too stubborn to let this beat me.
Update - I finally was able to reboot my phone last night after many many tries. It wasn't text book style but I kept pressing buttons until finally... AND NO is wasn't lucky 101!!! But you were definitely encouraging.
I haven't changed any settings because I'm scared to now.
Thank each of you for your kind replies and patience.
anything for a blonde.
I'm going to hold you to that!
Ummmm this isn't a dating forum lol
If i was you though, i would definitely clear storage command your phone.
Clears everything and hopefully reset the bug that was fondling with the wrong file.
Mikey1022 said:
Ummmm this isn't a dating forum lol
Click to expand...
Click to collapse
back off..i saw her first.
LOL!!
I spoke too soon! My phone definitely has problems. If I can ever get back to the "hard reset" beginning again I will try to start from scratch. It has some bugs in it for sure.
Thank you for the suggestions.
Title says all. I was just chillin' listening to some music (Let's Get It to be exact) and when I pressed my power button to check and see how fast the WiFi reconnects, I swiped up and nothing happened. It was like that for about a minute or two, the volume rocker worked and I could hold down the camera button and go to the camera, but the touch screen just wouldn't work. I popped off the back and was about to remove the battery and thats when everything went back to normal...pretty odd...just a heads up.
Wifi now reconnects instantly. I am pleased
strange... not had any problems like this at all on mine yet...
Seems VERY responsive, been using it all lastnight over and over and this morning.
what phone you have? im using the mozart
Keefo said:
strange... not had any problems like this at all on mine yet...
Seems VERY responsive, been using it all lastnight over and over and this morning.
what phone you have? im using the mozart
Click to expand...
Click to collapse
Dammit, I thought I said what phone I was using...I'm on the HTC Arrive. It hasn't done it since I've posted..I highly doubt it'll happen all the time (probably won't ever happen again)..just wanted to mention it.
This happened to my arrive right as it was done updating on the screen that says the update is done...the close button wouldn't work, but I remember reading this thread so I waited it out and it started to work after like 2 min
I am having the exact problem on my HD7, only seems to occur if I am listening to music. The lock screen appears, but I cannot swipe.
Mine doesn't always come back and I have to remove the battery.
I have the same issue every once in a while. I'm not on Mango though, I'm running NoDo on a HTC Surround.
It's happened about 5 times in the last six months.
I've had the same issue since before NoDo. The quickest fix is to try turning the screen off and then on again, sometimes it takes a few attempts but it normally works.
haven't noticed on dvp or anything I wonder if its a htc thing...
I haven't noticed it, though I did get the red screen associated with changing the reg entries to get 32 bit color one.
Interesting side not, when I was updating to Mango, on one of the reboots I got the red screen and thought I was screwed, but the update process continued and on the next reboot it was normal again...
ms79723 said:
Title says all. I was just chillin' listening to some music (Let's Get It to be exact) and when I pressed my power button to check and see how fast the WiFi reconnects, I swiped up and nothing happened. It was like that for about a minute or two, the volume rocker worked and I could hold down the camera button and go to the camera, but the touch screen just wouldn't work. I popped off the back and was about to remove the battery and thats when everything went back to normal...pretty odd...just a heads up.
Wifi now reconnects instantly. I am pleased
Click to expand...
Click to collapse
nope havnt come across this yet on my Samsung Focus. The only issue seems to be the increased boot up time(phone stays on d Samsung logo screenfor a long time) but I am quite sure its due to Samsungs crappy bootloader and besides I hardly have to reboot WP7 ever anyway
Hey, has anyone else noticed that weird icon where your signal and data icon should be?
Idk if its the new icon for no signal or what...but when I unlocked my phone, I saw an icon that looked like the copy and paste icon where my signal and data icon should be.
I must say I'm noticing this on third party apps a lot, I don't know whether it's because they are downloading data from the Internet or what but it's happening quite a bit at the moment. LG Optimus 7 btw.
I bought my epic 4g touch brand new from a corporate sprint store on friday. I really really like it but there are some strange things happening with it. I'm trying to figure out if these are normal or if this is how the phone is so that I can know if I need to do a hard rest, return it and use my evo again, or just exchange it.
Here are the problems I am having.
1. Friday while driving it home from the sprint store it was in my cars console and the screen turned off. Me being nuts about it, I decided to pick it back up and turn it on to admire the screen some more and it would not turn back on. I pushed the power button over and over again but nothing! I had to pull the battery.
2. It seems like the 4g is going to sleep too fast and also even into a sleep that is too deep! (example... after about 5 seconds of not using it the 4g symbol changes to zzz once that happens its almost like my data is off completely. This is especially frustrating because my e-mail is being delayed along with notifications from apps.
3. I have gone into settings and tried to increase the amount of time it takes before my screen turns off but no matter what I put it on it still goes off in like 15 seconds.
4. When I get an incoming call the ringtone is realllllllllly low for the first 2 or 3 seconds then it gets realllllly loud. Why is there a 2 second delay?
5. This morning, while using typing out a text msg the phone just completely froze. I tried pushing the home button and also tried the power button but nothing would work. I had to pull the battery.
I forgot to add this...
6. Sometimes when using 4g the 3g icon goes away then comes back and it will say both 3g and 4g then the data connection will not work at all. (I have done prl and profile updates over and over and over and over...)
Are these normal things to happen with this phone or should I take some kind of action?
sounds like you got a lemon
I'd say those things aren't normal - especially the freezing and things.
I don't get my SGSII until Tuesday... but I can tell you I don't get those symtoms on a MyTouch 3G (528mhz thank you lol) with almost no memory running Android 2.2.
That being said, you might want to wait at least a couple days, my logic is this:
My buddy bought a Droid X when that phone came out. When he first got it, it was slow, laggy, surprising given the state of the art (at the time) hardware it had. "Must be blur!" we said. But after a few days, the phone settled down, and sped up significantly. In his case, it was because there was a lot for the phone to do on initial startup - connecting to and synching all the Blur stuff through whatever social networks, apps (I'm sure Gapps included) synching your info.
Maybe something similar with TouchWiz for the first day or three?
thanks guys. I'm gonna try a hard reset later to see if that helps. Then I will give it a few days.
I'm having the same issue with the ringtone. Quiet for 2 seconds then gets loud
Sent from my SPH-D710 using XDA App
#6 happens to me. When I turn on 4G 3G goes completely away.
When I turn off 4G, 3G will not come back. I have to pull the battery and reboot the phone.
Maybe I'm doing something wrong, but I don't think I am.
Cheers
gaspowered1 said:
#6 happens to me. When I turn on 4G 3G goes completely away.
When I turn off 4G, 3G will not come back. I have to pull the battery and reboot the phone.
Maybe I'm doing something wrong, but I don't think I am.
Cheers
Click to expand...
Click to collapse
I am not seeing this. When I turn off 4G, it takes a few seconds but 3G icon does reappear
Sent from my SPH-D710 using xda premium
gaspowered1 said:
#6 happens to me. When I turn on 4G 3G goes completely away.
When I turn off 4G, 3G will not come back. I have to pull the battery and reboot the phone.
Maybe I'm doing something wrong, but I don't think I am.
Cheers
Click to expand...
Click to collapse
I was noticing the same but using wifi not 4g. I had to restart the phone earlier today in order to get my 3g back.
hard reset and see if that helps....if not just take it back to Sprint and ask for a replacement.
I have #4
...
i get the loud thing... its soft at first.. and then gets really loud. basically you just need to set the volume to in the volume manager in settings...the initial volume is not the true volume you have set
I also have #4. The ring volume seems muted for the first "half ring" or so, then full volume comes through.
Cheers
Ive been flipping through ever sound setting no way to adjust that.
I guess its norm?
Testers please
Crank up ring volume to high then give it a call report your findings
gaspowered1 said:
I also have #4. The ring volume seems muted for the first "half ring" or so, then full volume comes through.
Cheers
Click to expand...
Click to collapse
I had the same thing on my Moment back when it was stock. I think its a "feature."
I remember all the Nokia phones used to do that, too.
I also have the 4 g going to sleep too early my biggest concern is that my data sux in the subdivision when I use to get perfect reception with my evo
jimmiekain said:
I bought my epic 4g touch brand new from a corporate sprint store on friday. I really really like it but there are some strange things happening with it. I'm trying to figure out if these are normal or if this is how the phone is so that I can know if I need to do a hard rest, return it and use my evo again, or just exchange it.
Here are the problems I am having.
1. Friday while driving it home from the sprint store it was in my cars console and the screen turned off. Me being nuts about it, I decided to pick it back up and turn it on to admire the screen some more and it would not turn back on. I pushed the power button over and over again but nothing! I had to pull the battery.
2. It seems like the 4g is going to sleep too fast and also even into a sleep that is too deep! (example... after about 5 seconds of not using it the 4g symbol changes to zzz once that happens its almost like my data is off completely. This is especially frustrating because my e-mail is being delayed along with notifications from apps.
3. I have gone into settings and tried to increase the amount of time it takes before my screen turns off but no matter what I put it on it still goes off in like 15 seconds.
4. When I get an incoming call the ringtone is realllllllllly low for the first 2 or 3 seconds then it gets realllllly loud. Why is there a 2 second delay?
5. This morning, while using typing out a text msg the phone just completely froze. I tried pushing the home button and also tried the power button but nothing would work. I had to pull the battery.
I forgot to add this...
6. Sometimes when using 4g the 3g icon goes away then comes back and it will say both 3g and 4g then the data connection will not work at all. (I have done prl and profile updates over and over and over and over...)
Are these normal things to happen with this phone or should I take some kind of action?
Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA App
I'm at the LA County Fair right now when I get home im gonna try a hard reset. The I will report how it goes. My major concern is the data problem.
Sent from my SPH-D710 using Tapatalk
if you keep getting random shutdowns, take the phone back. Software won't fix that. A friend had the same problem with photon. It would just turn off on its own and wouldn't turn back on without taking the battery out. Apparently the battery kept dislodging and there's no way to fix it without ****ing with the hardware.
@comeatmebro well it froze twice it hasn't restarted or shutdown
Sent from my SPH-D710 using Tapatalk
Have #3 but it only happens sometimes
Hi there, this is my first post, i didnt want it to be like this but i have come to you in desperation.
I was excited about 4 hours ago to realise my phone was getting an update saying it was going to imporve battery life etc..
Well i let it do its thing while it was downloading, i went to check after an hour or so and it said the software had been corrupted or something along those lines, either way it had to start the download again.
It was about bed time when this happened so i chucked it on the charger, fell asleep, woke up and it was doing something on a kind of screen i had never seen before, black screen, obviously showing that it is processing the update(i was a little tired from waking up) i think i remember taking its time maybe longer than it should have been.
I went back to sleep woke up about an hour ago from now and checked my phone and the screen would not turn on, i think the charger cable had fallen out from the phone because it is loose and does that some times.
So i placed the cord back in and it didnt seem to respond with the red led coming up for a while then all of a sudden it worked for some reason, but was flashing. i suspected this was because the battery had been sucked dry. So after a while the led stopped flashing and i pressed the power button, sure enough it powers up straight away to the HTC - quietly brilliant screen. And thats that, end of story. It's stuck on that screen WTF?
I have been through forums like these interested in changing ROMs and so on but it all seems so complicated i never even bothered, so obviously i am a noob, but i dont think there is any reason for this to happen other than sh*t luck.
Can anyone help us out?
Your better off sending for repair unless you want to start unlocking the bootloader etc.
Reboot your phone in bootloader ( press PowerButton + Volume down at the same time) you will get to a screen with various lines, look factory reset, navigate that menu with your volume keys. Hit factory reset you should get . See if it fixes it.
masucu said:
Reboot your phone in bootloader ( press PowerButton + Volume down at the same time) you will get to a screen with various lines, look factory reset, navigate that menu with your volume keys. Hit factory reset you should get . See if it fixes it.
Click to expand...
Click to collapse
mercccccccccccccccccccccccccccccccci
zezo_ddd said:
mercccccccccccccccccccccccccccccccci
Click to expand...
Click to collapse
Well did it work? before you say that long thanks
Thanks for your help, unfortunately, the factory reset didnt work.
What happened when i first did it, the update screen came up like the first time but still ended up freezing on the quietly brilliant screen.
I'd be willing to unlock the bootloader, i really dont want to send the phone away for a third time. Why didnt i get the Galaxy S3!?!?!
I hate to ask, can u point me to the right thread to do that, there seems to be a few but they seem to have different purposes.
Thanks again.
helter_skelter87 said:
Thanks for your help, unfortunately, the factory reset didnt work.
What happened when i first did it, the update screen came up like the first time but still ended up freezing on the quietly brilliant screen.
I'd be willing to unlock the bootloader, i really dont want to send the phone away for a third time. Why didnt i get the Galaxy S3!?!?!
I hate to ask, can u point me to the right thread to do that, there seems to be a few but they seem to have different purposes.
Thanks again.
Click to expand...
Click to collapse
If you wait a day or so, the RUU will be released for your region now that the OTA has been released.
You'll be able to fully reload your phone - this is all HTC do when you send it for repairs and you can do it in a lot less time.
At the moment, HTC may even reload the 2.17 software so you may still have the problem again when trying to load the OTA.
Thanks all for your interest.
I spoke with customer support and they told me exactly what i already had done, factory reset through hboot.
After that was a no go, he told me i have to send it back to the point of sale, so they can flash the software?
Where can i find this ruu once it has been released?
I'm pretty sure the updates all say to not have the phone plugged in when updating.
Sent from my HTC One X using xda app-developers app
I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?
Gamul1 said:
I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?
Click to expand...
Click to collapse
I seem to be able to get it into two states right now, but neither is like it was - powered on and "working" but no screen. If I hold the power button for a while it seems ot go into a deep state of sleep or off, but I do not quite think it is off. If I hold it again for 30 seconds nothing happens at all. If I hold it again for 4 seconds, the back and menu soft keys will light up again. And then I can get them to light by hitting the home button or a quick touch of the power button.
Press and hold power in either state while holding volume up no longer seems to take me to a reboot - I no longer hear the power up music.
No idea what state it really is in or how to get it out of this.
ok - I think when it is able to light the buttons - it actually is still on. I just heard the vibration notification of an incoming alert (email, twitter or something).
Gamul1 said:
ok - I think when it is able to light the buttons - it actually is still on. I just heard the vibration notification of an incoming alert (email, twitter or something).
Click to expand...
Click to collapse
Have you tried connecting it to your charger for 15 min or so to see if anything changes.
Are you rooted?
kkretch said:
Have you tried connecting it to your charger for 15 min or so to see if anything changes.
Are you rooted?
Click to expand...
Click to collapse
I have had it plugged in for a couple hours now and no change. I am not rooted. It is completely stock except the apps installed.
Thanks!
Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk
dr.m0x said:
Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
+1
dr.m0x said:
Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?
Gamul1 said:
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?
Click to expand...
Click to collapse
Use the function to chat with the amazon support.
just google "Amazon Support". You will find the option on the right side on the amazon page
They will know what to do and from my experience amazon will offer you that you can send your tablet either to amazon or directly to samsung and they wil pay the shipping costs good luck !
Gesendet von meinem SM-P600 mit Tapatalk
Gamul1 said:
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?
Click to expand...
Click to collapse
If you are within your refund stage then get it exchanged for a brand new device if not then yeah you will be covered under warrenty.
Its a problem with your tablet. I know of a few other people in other threads who have also experienced this. My experience was different though because mine didn't turn on out of the box. I think there's a problem with Samsung's display connector. Your best bet is to just get it replaced at this point.
Sent from my SM-P600 using Tapatalk
notebooko said:
Its a problem with your tablet. I know of a few other people in other threads who have also experienced this. My experience was different though because mine didn't turn on out of the box. I think there's a problem with Samsung's display connector. Your best bet is to just get it replaced at this point.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Yeah - it looks like that. I was hoping for a service option because my son has a lot of homework on it that would be nice to retrieve and of course he is bummed that he might lose all his game stats. I tried ot hook the device up to the pc to see if I could copy some files but although the device shows, its internal drives do not show up.
I really do not know what state the device is in right now. The soft buttons light up and if i pull the smart pen out it vibrates as it acknowledges it has been taken out, and I can hear the occasional vibration notification as an email, twitter update, or some other notification comes in. So - it "seems" like it is on. But I can not get it to do a forced boot and a few other things seem not quite right.
Anyway - Thanks for the help everyone!
Gamul1 said:
Yeah - it looks like that. I was hoping for a service option because my son has a lot of homework on it that would be nice to retrieve and of course he is bummed that he might lose all his game stats. I tried ot hook the device up to the pc to see if I could copy some files but although the device shows, its internal drives do not show up.
I really do not know what state the device is in right now. The soft buttons light up and if i pull the smart pen out it vibrates as it acknowledges it has been taken out, and I can hear the occasional vibration notification as an email, twitter update, or some other notification comes in. So - it "seems" like it is on. But I can not get it to do a forced boot and a few other things seem not quite right.
Anyway - Thanks for the help everyone!
Click to expand...
Click to collapse
That's strange that you can't see the drives when connected to the computer. If you look really closely though it could just be the backlight not turning on when the actual lcd is turning on. If you really need to see whats on the screen and try to find a way to send the files to yourself or upload them somewhere you can try taking a screenshot while the tablet is connected to the computer and check the screenshots folder to see what is on the screen at a certain time. I know it could take a while, but if what's on the tablet is really important it could work. Best of luck.
notebooko said:
That's strange that you can't see the drives when connected to the computer. If you look really closely though it could just be the backlight not turning on when the actual lcd is turning on. If you really need to see whats on the screen and try to find a way to send the files to yourself or upload them somewhere you can try taking a screenshot while the tablet is connected to the computer and check the screenshots folder to see what is on the screen at a certain time. I know it could take a while, but if what's on the tablet is really important it could work. Best of luck.
Click to expand...
Click to collapse
I tried to see if there was anything vaguely showing but the screen is totally black as far as I can see. I have a service ticket open with Samsung and will send it back for repairs. I would prefer repair over replacement as I would hate to lose all the stuff installed. I generally trust repairs as my philosophy is that they tend to pay better attention on the repair than the assembly line.
Thanks for all the help everyone!
You should definitely try getting it repaired or see if it's possible to copy the data to an external storage prior to getting a new one.
As a general rule I always have Google Drive take automatic backups and store what I can on my external SD to prevent any loss of important work.
Sent from my SM-P600 using XDA Premium HD app
notebooko said:
That's strange that you can't see the drives when connected to the computer.
Click to expand...
Click to collapse
Don't you have to unlock the device for the drives to show up on the PC? It's probably waiting for the lock screen to be cleared.
Gamul1 said:
I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?
Click to expand...
Click to collapse
The same thing happened to my Note 2014 and returned for a replacement as there is no other way around this.
Bulbous said:
Don't you have to unlock the device for the drives to show up on the PC? It's probably waiting for the lock screen to be cleared.
Click to expand...
Click to collapse
This is what I am thinking - that it is sitting at the lock screen. I tried to see if I could unlock it by touching the screen in the right places but I guess when the screen is dark its not just dark but not functional. I figured as much but thought I would try anyway.
sheepybach said:
The same thing happened to my Note 2014 and returned for a replacement as there is no other way around this.
Click to expand...
Click to collapse
Well - its going back this morning for either repair or replacement. I would prefer repair to save the apps and data and work. Nothing irreplaceable but its a royal pain to reset all this up and my son had significant game experience on the device that might be nice to save.
Either way - it will just be nice to get it working.
Just wanted to follow up with the results. Got notification from Samsung yesterday that they repaired my device and it is on its way back. They replaced the LCD screen and the battery. All free and in warranty and coming back 2 day air.
Not sure why they replaced the battery. I wonder if the battery takes a beating because of 1 game that we play - Bloons TD5. It tends to drain the battery from full to empty in about 30 - 45 minutes. Any other game or function we do the battery last many hours. I wonder if that damages the battery long term?